AC Istanbul Macka

Turkey , Istanbul
ISTANBUL, Visnezade Mah.Suleyman Seba Cad. Akaretler, 75
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100 reviews shown

10/10

Exceptional

05 Mar 2026

talha

Good

10/10

Exceptional

19 Feb 2026

James

Clean and convenient

Business

10/10

Exceptional

30 Oct 2025

Seda

The staff were very friendly, especially Berk & Ismail. Our room was wonderful with a great view Bosporus Bridge.

This hotel is situated in a great location where you can walk to most tourist attractions. There are also plenty of good restaurants nearby. We look forward to staying there again next year.

Leisure Partner

8/10

Excellent

10 Sep 2025

Elif

Location is great, staff are kind and attentive.

8/10

Excellent

09 Sep 2025

Pouria

Every things good

Friends

10/10

Exceptional

04 Aug 2025

Farah

The room was very clean and spacious and the location of the hotel was perfect with many amenities near by such as the supermarket and

6/10

Pleasant

23 May 2025

Attila

This hotel does not appear to be a typical AC Hotel with 4-5 stars. It feels more like an Apart/Hotel which we don't like. Also the rooms are dark, the lobby is very tight.

Leisure Partner

6/10

Pleasant

11 May 2025

fariba

It’s not set up for American tourist
We could not charge our cell and finally we had to go and buy a special plug
Other than that it was good

Leisure Family

10/10

Exceptional

23 Feb 2025

Banafsheh

Convenient and classy

A real Marriott hotel; great quality, extremely well trained and respectful staff, nice continental breakfast (with an extra fee, but the buffet could offer some more options but they do make you different types of eggs and omelettes on demand).
There's also a bus station right in front the hotel which allows you to take the 30M bus line directly to Nişantaşı and Osmanbey metro station.
Although the hotel is up the hill, but the location is great.

Business Self

10/10

Exceptional

20 Aug 2024

Musaab Al

Nice and quiet hotel

Leisure Partner

10/10

Exceptional

27 Jun 2024

Maria

The hotel is very nice and clean but very remote from the places you need to visit. There is no public transportation close by. We booked it because we had a business convention next door and it worked out for those days.
Overall is a very good hotel if you want to stay in the area.

Business

8/10

Excellent

03 May 2024

Mark

Very clean and comfortable room. Very comfortable bed and pillows.
Nice breakfast and excellent location.

Business

10/10

Exceptional

12 Jan 2024

Nuray

The staff was made thus hotel felt like 7 star hotel it was spotless clean Mrs. Şirin and heartbeat was top notch our room was cleaned by a gentleman Mr.Ömer he did an amazing job he even folded our clothes the room was spotless
Reception team was so kind and attentive Mr. Hüseyin was very kind and helped us with a smile on his face
The whole staff was sooo professional and kind
The location of the hotel was very convenient and it was easy to transport to nice restaurants and shopping area
We reserved the rooftop suite and view of boshphorus was so beautiful
I will highly recommend this hotel if you want to feel welcome and sleep in a comfortable clean bed
Again I would like to say thank you very much to the whole hotel staff 🙏

Business_and_leisure Partner

8/10

Excellent

24 Nov 2023

Bijan

Hill is too big and not close to subway

4/10

Poor

20 Nov 2023

Burak

The hotel is situated in a safe and nice neighbourhood with lots of restaurants, cafes, etc. That said, I ended up staying in one of their overflow rooms in the basement because they simply exceeded their capacity. The room had no daylight, a faulty heating system, and was next to a heavy traffic room that is used by the hotel staff. They constantly smoked and all the cigarette smell filled in my room. My complaints about the heating system and smoking did not do anything (I stayed there for a full week). I am not much of complainer usually, and I live in Canada - so if I am complaining that my room is cold, it means it is sub-15degC. I think the hotel doesn't fit well for the Marriot brand. My friends staying in much cheaper, no-name hotels nearby, had much great time. Anyways, my two-cents, there is always a chance that you'll be dumped in one of these basement rooms and deal with the same problems.

Business Self

10/10

Exceptional

17 Nov 2023

LUIGI

Helpful and friendly staff
Great location!

Leisure Friends

8/10

Excellent

03 Aug 2023

Huda

great location

Leisure Family_with_children

10/10

Exceptional

27 Jul 2023

Usman Javed

Excellent basic hotel. Staff is very helpful

Leisure Family

10/10

Exceptional

16 Jul 2023

Bruce

The staff was great rooms clean and very helpful getting around

Leisure Self

6/10

Pleasant

11 Jun 2023

Isaac

staff is not helpful

Leisure Partner

8/10

Excellent

10 Apr 2023

kimya

Nice overall

8/10

Excellent

20 Mar 2023

Michael

Enjoyable

Excellent check in and overall a good stay. Gym needs better temperature control and so do rooms.

Friends_and_family Family

8/10

Excellent

06 Mar 2023

Houssam

Great location

Leisure Family

8/10

Excellent

28 Nov 2022

Ayse

Clean rooms, nice staff..

Leisure Friends

2/10

Poor

01 Nov 2022

Sandra

No soup at the room
Towers destroyed
Very bad 3rd bed
Terrible service
Dirty and Poor service
Too expensive for nothing

Leisure Partner

2/10

Poor

29 Aug 2022

Babak

Room and cleaned no good

Business_and_leisure Partner

10/10

Exceptional

08 Aug 2022

William

Excellent hotel.

Leisure Self

8/10

Excellent

22 Jun 2022

Wendy

It was a bit of an uphill walk to get to the hotel but it is in a great area - so many restaurants and things going on especially in the evening. You can walk down to the water to view the Asian side of Istanbul.Ours was a quick 1 night layover stay but we would stay here again when we return. The breakfast was very good with lots of choices.

Leisure Family

8/10

Excellent

10 Jun 2022

Henry

Good location and price but the staff are not trained to the expected standards

Leisure Family

10/10

Exceptional

10 May 2022

Mark

good property to stay well located clean

Leisure Family

10/10

Exceptional

01 May 2022

Jaime

I enjoyed my stay at the hotel. The bedrooms are very confortable and clean. The neighborhood is a Beautiful area not far from touristic places. So many nice coffee places around it and nice parks. Also walking distance to Dolmabahçe Palace and the fancy area of Niçantaçi. I definitely would come back and stay in this hotel

Leisure Family

10/10

Exceptional

19 Apr 2022

Mary

Great

Business_and_leisure Friends

10/10

Exceptional

17 Feb 2022

Hadi

Very nice place to stay. Room was good and comfortable. Only hassle was getting onto the wifi.

Business_and_leisure Partner

10/10

Exceptional

28 Oct 2021

Verified traveler

Comfy modern and spacious

The room was spacious and clean. The shower had really good water pressure and air conditioning worked perfectly. My room was near the elevator so there was some noise but nothing bad overall. The style was very modern and the bed was big and comfortable

Friends_and_family Friends

4/10

Poor

27 Oct 2021

Rania

Rooms are dusty and dirty

Leisure Family

10/10

Exceptional

23 Sep 2021

Osama

The location is great

Leisure Family

10/10

Exceptional

02 Sep 2021

Michael

Close to many restaurants and shops

Leisure Partner

8/10

Excellent

05 Aug 2021

Verified traveler

Nice area, less transportation in the area, clean, quiet,

Leisure Self

6/10

Pleasant

04 Aug 2021

Verified traveler

Great location generally rooms as well except those with back views. Only issue was staff reception was generally slow to respond and lack and follow up to any requests

Leisure Self

8/10

Excellent

14 Jul 2021

Rashed

Review

Hotel was pretty good, in ways of location,rooms,and service. Room A/C was not the best. Bathroom are open to the room, so there is no partition. It was annoying for when you use the bathroom as it makes a huge sound around the room if your sharing the room with somebody else. Other than that the rest was average.

Partner

2/10

Poor

26 Dec 2020

Verified traveler

Hotel lacks warmth, no character + poor staff

Lady receptionist was great to her ability as she was only going by the confused information she was given; but her colleagues let it down with false COVID-19 information, one moment it’s this then it’s that the next.

That even with a negative result I would not be allowed to leave the hotel and isolation is required but unsure for how long.

However prior to checking in which I delayed to 9pm at night because of this confusion with the staff as they said if I check in I could potentially pay 14 days of hotel costs in isolation, then just before checking in he said no it’s fine you can leave before the test or after.

I did ask who told you this information about COVID in turkey as I said it’s possibly a provisional rollout not set in stone and for definite as I checked the Uk gov website and couldn’t find anything on Turkish ministry of health. So the woman said oh they called me but it’s not on paper. So she got the website up and said oh last update is 23/11/2020. Considering I stayed there like 21.
Anyway they tested me within the hour of checking in. Which was fine.

Then in the morning the staff say it’s fine to leave just let us know where you are
Staying next but with lack of trust by recording down my taxi registration outside

Albeit even after my COVID test they did not feel obliged to update me via the email I provided or number for WhatsApp.

Pointless. Useless uneducated staff.

Hotel staff were unprofessional and lack adequate training.

Self

8/10

Excellent

26 Oct 2020

Asem

Nice hotel , great location, room was modern and clean but there was no kettle, no minibar and no menu for room service. However the main issue was the breakfast. We booked the room with breakfast which was around 200 TL more expensive than the room without breakfast. We were highly disappointed with the breakfast provided. Because of the pandemic there was no open buffet but the breakfast plate was very small. I think this should be notified beforehand because if we knew we never would have booked the room with breakfast.

Partner

10/10

Exceptional

25 Oct 2020

Kai

Quite room friendly stuff great location
The only thing I don’t like it’s the pillow kinda smell coz a lot ppl smoke

Leisure Self

10/10

Exceptional

04 Oct 2020

Verified traveler

Excellent centrally located clean highly recommend this property

8/10

Excellent

23 Feb 2020

Orcun

Small rooms but convenient location, friendly staff and the property is in good condition.

Business Self

6/10

Pleasant

23 Dec 2019

Verified traveler

Mediocre stay

We were put in a room which was underground,super dark.The hotel was empty and they did not change our room. Other than that,rooms were clean,the design was good.
One more thing,when you are in the restroom,whoever is in the room can hear everything. There is barely a door and it is not even a full door

Partner

4/10

Poor

09 Dec 2019

Verified traveler

My stay was paid in advance. During check-in, the receptionist asked me for a deposit (for any potential extra's), to be taken from my credit card which is totally inappropriate.

10/10

Exceptional

08 Dec 2019

Gil

Great value for money...business and pleasure

Really great place...great value for the money. Close enough to Galata, The Grand Bazar and other cool places. Walking distance from bars, coffee shops and restaurants. The breakfast buffet was really good, we enjoyed the food and the service. The rooms are super clean and the staff is friendly and welcoming.

Business Family

10/10

Exceptional

22 Oct 2019

Verified traveler

Location is great, easy access to public transit and landmarks, restaurants.

Need more art in the hallways. and may be bigger TV

Business_and_leisure Family

8/10

Excellent

09 Sep 2019

Harley

Hotel was clean, done exactly what you needed it to do! English isn’t great and it’s at the top of a hill so if you aren’t partial to some walking I would give it a miss all in all would I stay again? Yes! It’s reasonably priced!

Friends_and_family Family

10/10

Exceptional

02 Sep 2019

Verified traveler

Great experience!

As always, great experience!

Business

8/10

Excellent

16 Aug 2019

Geeta

Nice hotel in a great location and great service

Stayed at the hotel with friends and family for the Super Cup. The hotel is situated in a nice area close to restaurants, bars and transport links. We found the staff to be friendly and would stay again.

Friends_and_family Family

10/10

Exceptional

23 Jul 2019

Hassan

Customer service very good

Clean and Customer service very good

Family

8/10

Excellent

14 Jul 2019

Bahar

Cleaning service was awful.

Family

8/10

Excellent

13 Jul 2019

Verified traveler

Great location. Friendly front desk staffs. Good hotel room.

Leisure Family

10/10

Exceptional

08 Jul 2019

Verified traveler

Overall above expectations, yet there was a problem with the hot water, if that is fixed there is nothing left to say, perfect visit.

Partner

10/10

Exceptional

16 Jun 2019

Samantha

Great choice.

Great hotel, friendly staff, nice big rooms and lovely area. Cute little shops and restaurants in the street.

10/10

Exceptional

29 May 2019

Verified traveler

Boutique hotel middle of a local neighborhood

My stay at the Macka AC Marriot was very good. The hotel is more like small boutique hotel with a very homey feeling. The services was really welcoming and warm as everywhere in Istanbul. The location of the hotel is great, just behind the corner one finds handful of restaurants, coffee places and bars where locals sit and drink until long in the evening. Enjoyed my and would warmly recommend.

10/10

Exceptional

21 Apr 2019

Maan

I don't have any complaints. After trying different hotels including those which claim to be five star, I will stick with AC Hotel from now on. What I like about this hotel the most is the small details they have thought of throughout the hotel. Love it!

Friends_and_family Friends

6/10

Pleasant

18 Apr 2019

Verified traveler

it was an OK stay, not so good not so bad, mixed feelings

Business Partner

10/10

Exceptional

28 Mar 2019

josephine

Worth the stay in Istanbul

Had a good experience in AC istanbul Macka. There's a supermarket across the street and lots of restaurants just a 3 minute walk down the road. Rooms were clean and nice; small but very functional. A bit of walking required for public transport. Not too many options for breakfast but quality is good. overall very satisfied with this hotel.

6/10

Pleasant

16 Mar 2019

Verified traveler

Locaton , hard walk up and down ))modren alwas full if u don book early

Leisure Self

10/10

Exceptional

13 Mar 2019

Mariela

Excellent

Very well located. Personal very kind. The perfect place to stay when you go to Istanbul

8/10

Excellent

12 Mar 2019

Verified traveler

Location , modern, save and nic reception and small loby

Leisure

10/10

Exceptional

23 Nov 2018

Salman

Nice hotel really enjoyed thourghly, hotel staff was curtious n helpful n helped me through out. No overcharging in bill 👍

4/10

Poor

22 Nov 2018

danny

the room was extremely warm. had no control over temperature. could not open the windows to get fresh air. had to take two elevetors to get to room. sheets wee not changed.

Leisure Family

10/10

Exceptional

25 Oct 2018

Verified traveler

nice hotel
nice location
nice people
close to bus station

4/10

Poor

23 Oct 2018

Verified traveler

Noisy Air Conditioning

Air Conditioning was VERY LOUD and made impossible to have a restful night sleep!

10/10

Exceptional

21 Oct 2018

Verified traveler

It is a very nice hotel, the staff are friendly and they have a good english accent, they were helpful. The location is not near affordable shopping area but it is a nice area close to a street full of shops. Recommended

10/10

Exceptional

19 Oct 2018

Heather

A gem in Istanbul

The staff at the AC Macka were amazing. Extremely accommodating and handled our business group's needs and requests without hesitation. Rooms are not large (generally) but are quite clean, well-kept and check all the boxes for a comfortable night's stay.

8/10

Excellent

14 Sep 2018

Yazan

Relatively good hotel

Good hotel conditions, but service is not up to expectations.

Family

2/10

Poor

06 Sep 2018

Victoria

Stay was TERRIBLE! Hotel is DIRTY , bathrooms are DIRTY and have a horrible smell ,they dnt change linen at all times! BAD SERVICE! Although its in a convenient area WOULDNT RECOMMEND it to any one!

Friends

8/10

Excellent

05 Jun 2018

Very helpful staff

The staff was very helpful and went above and beyond whether it was with queries about the city, or things needed in the hotel. Thanks!

6/10

Pleasant

02 Jun 2018

Verified traveler

Good - with room for improvement!

Very friendly staff, comfortable beds.
Almost no “inner” sound insulation, you can hear the lift door opening in your room on the other end of the corridor.
Cleaning staff knocks on your door and immediately makes a move in around 8:30 on weekdays and 9 in the weekends?!?!! Is it really that urgent?! It’s the first time in my life i have been woken up by the cleaning staff in a hotel - and mind you, i travel too often!
Towels are not replaced properly, if you decide to have ‘some’ to be replaced by clean ones and put on the floor, you end up with fewer number of towels.

Friends

6/10

Pleasant

04 May 2018

ayesha

Overated, poor service and hygiene, go elsewhere

Stayed here in 2016, service was good in 2016. So booked it again in 2018 thinking it would be a good experience. Booked a twin room shows clearly on booking record was told there were no rooms available.?Standards and quality of service and cleanliness have dropped enormously. Torn bathroom towels with threads hanging, tells you that standards have dropped. Will not stay here again.

Partner

8/10

Excellent

15 Jan 2018

Verified traveler

Near view of the Bosphorus

The room is small so there is no space for luggage
There was one dirty towel between those clean.

8/10

Excellent

14 Jan 2018

ابتهاج

I recommend it

I arrived after midnight. I could’t find a room to stay. I was asked to come back at 2 pm . Good that i have a glat in yalova. So I rode my car and headed to my flat. Luckily the way was not busy that it took me one hour drive.

10/10

Exceptional

16 Oct 2017

Salisha

Great location and friendly staff!

Hotel is a great location. Rooms are small but comfortable.
Staff was very efficient.

10/10

Exceptional

04 Jun 2017

Verified traveler

Nice Hotel

Nice hotel but main peoblem is internet in rooms. Which you need to pay forot

10/10

Exceptional

11 Feb 2017

John

Very Nice Hotel

Dear AC Hotel General Manager,
I would like to thank you for your best service that I experienced in your hotel during my 6 days stay ( Jan 29 to Feb 4).
I found your hotel in its best up to date modern design, super professional and friendly staff and excellent customer service.
I truly enjoyed my stay in your hotel and I can say that I had the best time ever had on my vacations in your warming and welcoming hotel.
I am 100% satisfied with the services that I experienced from reception, breakfast and dining, housekeeping and over all condition of your professional hotel.
I will strongly recommend your hotel to my family and friends and colleagues for their business stay and vacations.
Your hotel would be my first choice for my next trip.

8/10

Excellent

26 Nov 2016

p and m

Excellent staff and location... however

Modern, clean and comfortable. But advertised as sound proof rooms?? You can hear everything. No television movies working and cigarette smoke blew in through ventilation ducts.

6/10

Pleasant

19 Nov 2016

SUL

The staff st the reception should be more welcoming and respectful and of course smiling

6/10

Pleasant

02 Oct 2016

Mateen

the staff

The reception staff, a few of them not very approachable, seemed shy.
The staff serving the breakfast, were awesome and very approachable.
The view from my room was wonderful and the cleaning lady very professional and kind.
The location of the hotel was exactly what I wanted. Very close to Ferries, and Besiktas center.

10/10

Exceptional

23 Sep 2016

Verified traveler

The staff was very nice with us soo comfortabel hotel i luv it i will visit the hotel again it perfect

10/10

Exceptional

10 Jun 2016

Frederick

Excellent Hotel for everything close

Stayed here for 5 nights. Location is perfect. Many places to eat, drink, etc just a 5-10 min walk away. Room was nice. Staff were excellent and very accommodating. Aysha (not sure if i spelled her name right) was the manager and went beyond and above to help me on my last day of travel by allowing me a late checkout. I will def stay again. Highly recommend.

8/10

Excellent

18 May 2016

Verified traveler

Very nice hotel specialy the staff. It has a good location.

10/10

Exceptional

24 Apr 2016

hameed

Nice hotel very central of istanbul staff very nice

10/10

Exceptional

20 Mar 2016

Caz

Modern, sleek

Excellent hotel with friendly staff. Room was very comfortable and the breakfast choice was delicious. Good location - out of hustle but close enough to walk to cool bars.

8/10

Excellent

28 Feb 2016

Verified traveler

good stay

a good clean hotel in a quiet and clean area of istanbul.

10/10

Exceptional

20 Feb 2016

Vladan

Perfect

Everything perfect

Family

10/10

Exceptional

18 Feb 2016

Verified traveler

Nice location nice stay

Great hotel lovely staff, in the heart of everything you need in Istanbul, simply it was a nice trip

10/10

Exceptional

13 Feb 2016

Verified traveler

Perfect hotel Design, exeptional room

Very comfortable waking up infront of exeptional view very helpful and friendly personnel

8/10

Excellent

03 Jan 2016

Verified traveler

Great hotel outside tourist area

Had a great stay - hotel is located in a very nice neighborhood outside of the main tourist area accessible by the nearby (approx 15 min walk) tram. There are an assortment of restaurants, cafés, embassies, and other businesses in the area. Staff are friendly and helpful. Clean and well maintained facility.

Family

8/10

Excellent

24 Dec 2015

Verified traveler

Excellent and perfect time and i think is cover all the my recommendations that im looking for it

10/10

Exceptional

18 Dec 2015

Brian

Great Hotel and polite staff.. Wouldn't expect more

10/10

Exceptional

04 Dec 2015

Serkan

Brand new hotel with excellent management.

The hotel is brand new as of 2015. It is located on a very upscale residential neigbourhood close to Beşiktaş (7 min walk to the ferry port) and Nişantaşı (8-10 min walk to one of the best shopping & dining areas in Istanbul). The nearest subway station is a 15-20 min walk. Swissotel and W Hotel are only steps away -- you may want to check out their prices to compare. I really enjoyed staying at AC Hotel Istanbul Macka.

Partner

10/10

Exceptional

28 Nov 2015

Charmaine

Lovely hotel in a shopping district

Very lovely hotel with polite staff who were very helpful. Free wifi is a plus! The only downside is that there are no free drinks supplied in the room...not even bottled water but thankfully the minibar is not expensive if you do want something. Those who love to shop, the hotel is in a great location for this. A great hotel I would stay at again if I visit Istanbul...hopefully soon!

10/10

Exceptional

26 Nov 2015

Verified traveler

Nice hotel with the good location.

Friendly staff, hotel is brand new. I highly recommend to anyone and its convenient.

8/10

Excellent

13 Nov 2015

Verified traveler

Great stay, friendly staff and good location however little tiring to walk up the hill.

10/10

Exceptional

25 Oct 2015

miranda

Family friendly hotel.

This was our first trip away in a hotel with our son who's 10 months. We had a large room which gave us more than enough space for our luggage, pram, baby paraphernalia and for a crawling baby to roam around in. We didn't eat at the hotel so cannot comment on that, though we did have breakfast at the hotel on our last day which offered a selection of bread, meat, cheeses, fruit and hot food in a buffet style which we all enjoyed. We spent most of our week there with family so didn't use public transport or explore the immediate area as much as we might have done otherwise but there seemed to be plenty of shops and places to eat nearby. The staff were all very friendly and we would definitely stay again.