Name: Denham Grove Hotel
Address: Tilehouse LaneDenham, Denham, UB9 5DG, GB

6/10

Pleasant

23 Jul 2026

Ryan

Room smelled strongly of smoke on arrival. We couldn't be moved as the hotel was full, but Jasmine in Reception was very helpful and understanding. We were offered a complimentary evening meal, which was perfect after a busy day.
Breakfast was very good - plenty of choice and everything was fresh.

2/10

Poor

22 Jul 2026

Jennifer

Parking was available. Staff were helpful. Room was being treated for ants and bugs. Dead bugs on bathroom floor during the night and bugs coming in to the bathroom via the shower drain.

10/10

Exceptional

16 Jul 2026

Rebecca

Great hotel especially for the price, having a pool to use was great! Plenty of parking available too.

Good to note, there is no air con in standard rooms, I knew this when booking and it wasn’t an issue at all. it was the middle of a heatwave and the room was a bit warm but it’s unusual weather for the UK so I suspect during normal weather it would be absolutely fine.

Business

8/10

Excellent

14 Jul 2026

Mark

All good, but quality of breakfast has gone backwards since last visit

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Martin

The room had ants in the room u couldn’t open the window its was really hot in there

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Andrew

Parking don’t go here with a van a van got broken into whilst we we’re staying here one member of staff said it never happens and another said it happens all the time

10/10

Exceptional

11 Jul 2026

Peter

Just a one night stay while visiting old friends. The reception staff were our major interaction with the staff and both Jasmine and Stella were amazing! They were both very helpful and aware of the difficulties imposed by the extreme heat. Many thanks to both of them!

Partner

2/10

Poor

10 Jul 2026

Ronal

Dirty and dated dump. Staff unhelpful. Didn’t even stay - left as it was such an awful hotel

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Heather

Thought the room was lovely. However there was no dressing gown or slippers. There was no glasses in the bathroom or room. The small thin plastic cups fell over if you put your toothbrush and toothpaste in.

Surprised there wasn’t a separate restaurant in the hotel for evening meals.. A friend came to see me for coffee one morning but I was told they didn’t serve coffee until 12. First hotel I’ve never heard that before in a hotel.
My husband loved the swimming pool.

Breakfast was just okay.

Partner

8/10

Excellent

06 Jul 2026

Emma

Food in the restaurant was good, very nice taste, but quite spicy . Waited a while to pay so I returned to the room whilst my husband waited - which led to a staff member thinking I had left without paying, and following me despite my husband still waiting in the restaurant ! Apart from this small mix up it was a very nice stay , could just improve the experience by having extra staff in the bar/ restaurant area . Did not have the breakfast but would have tried if had the time as food quality was good .

Partner

6/10

Pleasant

01 Jul 2026

Lindsey

The hotel prides itself on being environmentally friendly and sustainable but they have a very poor, limited vegan menu. They offered a vegan brownie for a ridiculous £9.50 that came served with non-vegan ice cream.
The bath in the room had a broken plug but other than that, the hotel was well maintained and pleasant.

Partner

6/10

Pleasant

25 Jun 2026

Joseph

I have to be honest and say I was a little underwhelmed with this hotel.
I stay away a lot for business and whilst this was an affordable choice -

10/10

Exceptional

25 Jun 2026

Paul

Lovely spot and although a bit dated the staff make up the difference by a long way.

6/10

Pleasant

22 Jun 2026

Ben

Hotel was ideal for a stop before Heathrow. The leisure facilities were welcomed. The room was a good size and had ample wardrobe space.

Negatively the room was really hot. The fan in the bathroom really loud, though with the doors shut I couldn’t hear it when in bed. But my main displeasure was having no internet connectivity and no phone signal so I was cut off from my group unless I walked back to the reception lobby

Business

8/10

Excellent

22 Jun 2026

E

Great service experience

8/10

Excellent

21 Jun 2026

Pak Yeung

Nice environment

Family

6/10

Pleasant

21 Jun 2026

Sue

Nice clean room but not all lights working. No lift which was a problem for me. Not enough staff in dining room considering there were two large parties in residence
Breakfast chaotic, tables not cleared and items not replenished in a timely manner. Food was overcooked. It resembled a school canteen and because tables were not cleared people were told they had to wait to be seated. On our arrival reception staff unhelpful

Family

8/10

Excellent

18 Jun 2026

david

Clean room good breakfast

Business

6/10

Pleasant

18 Jun 2026

Andy

Generally...this hotel is ok for the price (pay no more than c£70/night for room only!).
Staff are friendly and helpful...but the BIG GRIPE is the WiFi - it's very inconsistent. Regularly drops out completely or goes to a very low strength. This is 2026...they should have this sorted out by now!!

Self

8/10

Excellent

15 Jun 2026

philip

The sausages was under cooked for breakfast , advised the waiter and he just walked away and did nothing , also no Hot Tub anymore yet still says there is one ,

We had the junior suite which was lovely , the stand alone bath was nice :)

Parking not a issue , plenty of free spaces , swimming pool was nice ( you get towels and locker key at reception and sign into the pool )

Partner

10/10

Exceptional

12 Jun 2026

Michael

Amazing staff and service

8/10

Excellent

11 Jun 2026

Tony

Great stay good location

Friends_and_family Family

8/10

Excellent

08 Jun 2026

jane

Hotel was a little tired looking in some areas. Staff where lovely though and room was great

8/10

Excellent

05 Jun 2026

Bruce

Staff great

8/10

Excellent

03 Jun 2026

Paula

The hotel is in the middle of nowhere and that is what we liked about it. Our room was one without air conditioning and we were in a heat wave but the fan provided kept us cool. There was a party on the Friday night and the loud music kept us up but we eventually were able to sleep. My husband used the pool and gym and was happy with the facilities. We had breakfast one morning and it was a very good buffet with lots of choices. Overall, we enjoyed our stay at Denham Grove and would stay there again!

Partner

2/10

Poor

01 Jun 2026

Michael

Dirty hotel and would not recommend

Partner

10/10

Exceptional

12 May 2026

jenny

Great restaurant / pod for dinner option. Lovely staff good parking and quiet location

8/10

Excellent

03 May 2026

Ali

Large grounds to go for a stroll was the highlight.

10/10

Exceptional

03 May 2026

Ridwan

Nice a quiet surroundings . Pool was good. Breakfast was also very nice. Beds were comfortable

10/10

Exceptional

02 May 2026

Aaron

Very nice

10/10

Exceptional

02 May 2026

Peter

Excellent from checking in to checking out.

2/10

Poor

30 Apr 2026

Pete

Staff member cloned my debit card.

6/10

Pleasant

08 Apr 2026

Andy

Good: Staff, breakfast, room size and quality.

Bad: intermittent and weak WiFi signal in bedroom - constantly cutting out and dropping connection. Had to move to a public area at one point to complete Teams calls.

Self

10/10

Exceptional

26 Mar 2026

Harriet

Hotel was clean, Stella on Reception was excellent. She offered first class customer service and was friendly and helpful throughout our stay. She went over and above to ensure our family stay was enjoyable. Not impressed with the food. Breakfast was okay and bar food need some reviewing. Kitchen was not flexible around the menu for those with allergies or with children. When we asked to swop the chips for rice on our child’s meal we were told we couldn’t!

Family_with_children

8/10

Excellent

14 Mar 2026

Sheena

Seems to be a standard for hotels we have stayed at…. The bathtub is so narrow at the bottom that we had to stand sideways to be under the shower. The soap/shampoo etc dispensers were at shoulder level which made the shower space very narrow.

Partner

8/10

Excellent

10 Mar 2026

Natalie

Good breakfast. Nice selection and tasty. I liked the fruit selection.
The room was nice and good shower.
Some of the gym facilities could do with being updated.

Self

10/10

Exceptional

01 Mar 2026

Aaron

The hotel is very nice the rooms are clean and well kept. The staff are lovely especially Stella on reception she was very helpful and made us feel very welcome. Thank you for your hospitality we will definitely come again.

Partner

4/10

Poor

26 Feb 2026

Lisa

The room was great. No complaints.
After going out locally we came back for a drink in the residents bar and it was closed at 11.20pm. On asking the receptionist for some ice in a bucket to go to the room. She wasn’t happy to do this. And an unnecessary exchange took place for at least 5 minutes before she would get some ice from the closed bar so that I could use it as an icepa k

Friends_and_family Friends

6/10

Pleasant

23 Feb 2026

Mark

Room was nice and facilities good. The pods are a nice feature. Staff seem to be overworked which reflected on their service

10/10

Exceptional

22 Feb 2026

Neil

Room was very clean,very big and very modern.Best room we have stayed in the UK

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

Graham

Bit of a curate's egg... room was big and warm, swimming pool onsite, large grounds.

However room was FAR too warm (TRV seemed to be non-functional, and didn't turn the heat down, even when set to zero).

Duty manager said he would fix it next day, but didn't. On check out, receptionist said she hoped it would be fixed next time, but at no point discussed which room I had stayed in.

Great huge bathroom, but almost no hot water pressure in the shower. So you're having intercourse with the bath tap (any further away and you don't get showered).

Self

8/10

Excellent

16 Feb 2026

Tim

We (2 adults & a child) stayed in a suite. The double bed was very spacious and comfortable but the sofa bed left a lot to be desired - the mattress was very thin and you could feel the slats.
The shower wasn't very hot, even when turned up to the max.
The staff were very friendly, welcoming and checking in & out was efficient.

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Andy

Great stay nice pool

Business Self

10/10

Exceptional

09 Feb 2026

thomas

Room was great staff was fab

Partner

10/10

Exceptional

05 Feb 2026

Gary

I was given a chalet in the courtyard, it was superb. Supremely quiet and relaxing. Cleaned spotlessly each morning 👍

Business Self

4/10

Poor

27 Dec 2025

Richard

Room decent, not so impressing by hotel wanting to to charge £10ph for early cgeck in if room is already avalable, and tgeir apparent practice of cancelling room keys before the 11am check out time.

Had to go back to reception to get mine reactivated, 25 mins before checkout, as I had half-loaded my car. Was asked if I would be be going quickly back to my riom and told they normally start deactivating cards before 11. Why???

Shame, as other than the about to irritating nagatives, hotel was pretty decent.

Business_and_leisure Self

10/10

Exceptional

27 Dec 2025

Asim

From the moment we arrived, Natalie at the reception desk made our stay exceptional. She was incredibly welcoming, friendly, and went above and beyond to make sure we had everything we needed. Any questions we had—whether it was opening and closing times for the swimming pool, sauna, or gym—she provided all the information clearly and with a smile. Her help made everything so smooth and enjoyable.

The hotel itself offered great service throughout our stay. Breakfast was absolutely delicious and definitely recommended. We also loved the free parking, the beautiful grounds, and the comfy outdoor pods for dinner—such a lovely touch for a relaxing evening meal. 🍽️✨

Thank you, Natalie, and the whole team at Denham Grove Hotel for a memorable stay. We’ll certainly be visiting again! 🤩

Partner

10/10

Exceptional

25 Dec 2025

Terri

Spotless room

Self

6/10

Pleasant

25 Dec 2025

Anneka

Lovely room, and spacious, the pool and especially sauna needs the floor scrubbing, a lot of dirt in the corners

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Morgan

Very good allround

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Ian

Nice room, comfortable bed, tv and wifi okay, pleasant greeting from reception staff. Car park was free but small spaces.

Business

8/10

Excellent

08 Dec 2025

Helen

Staff were polite and welcoming
Room was clean
Bed very comfortable

Leisure Partner

10/10

Exceptional

07 Dec 2025

Vitor

We had no robe or slippers so we couldn't use the spa facilities

Partner

10/10

Exceptional

29 Nov 2025

Mate

We have stayed here several times now and can never fault the hotel on anything. The pool is perfect and my girls (7 & 9) love it - in fact it is the main reason we are staying at this hotel. Staff is very friendly, the rooms are spacious and clean. The TV upgrades were also very welcome since our last visit. Restaurant is on the more pricey side, but that was expected. Would definitely visit again.

Leisure Family_with_children

10/10

Exceptional

27 Nov 2025

Michael O

Very friendly staff

Partner

10/10

Exceptional

25 Nov 2025

Andy

Comfortable room, great breakfast

Business

4/10

Poor

22 Nov 2025

kelly

Cold and very outdated, in desperate need of a revamp

10/10

Exceptional

05 Nov 2025

Brian

Clean room

Business

10/10

Exceptional

28 Oct 2025

Nigel

Lovely staff, clean room, good food and bar. Well equipped gym.

Business Self

10/10

Exceptional

28 Oct 2025

Stephen

Excellent staff clean room great food good location super comfortable beds

8/10

Excellent

27 Oct 2025

Jeff

Nice Staff… good people, Stella at the front desk… excellent

Business

10/10

Exceptional

25 Oct 2025

Jamie

Room was lovely bed very comfortable and good night sleep.

Business

8/10

Excellent

18 Oct 2025

jason

Staff were very helpful .food was great .using the pool and sauna made the stay perfect .

Partner

10/10

Exceptional

17 Oct 2025

Robert

Staff behind reception were fab

Business

10/10

Exceptional

17 Oct 2025

Robert

Ladies on reception were very kind and helpful and the food in the bar area was very nice, bar staff and waitress were also very good

Business

10/10

Exceptional

14 Oct 2025

Keith

We enjoyed our stay we found it very relaxing.

Leisure Partner

6/10

Pleasant

07 Oct 2025

Diane

We have stayed at Denham Grove for many years. However when we arrived on Saturday there was no-one on Reception and there was no bell for service. Asked a cle aner if there was someone to check us in and she went in a back room and then said she is on the telephone. A man who looked like he might be the Manager walked behind the desk and ignored us and went in the back room. About 5 minutes later a girl came out and with no apology said \"Can I help you\". This is not what we expect.. there should certainly be a bell to notify staff that a guest is waiting. This poor service is not what we have come to expect from this Company!

Leisure Partner

2/10

Poor

03 Oct 2025

Michael

Never again

This was our 4th stay and very disappointing .
Rooms had damp and peeling paintwork. Breakfast was awful, cold, dirty cracked glasses. Staff were ok but somewhat indifferent. Never again!!!

Partner

8/10

Excellent

30 Sep 2025

james

A nice hotel, quiet and off the beaten tracks of London. Only thing that was bad was all the kids making a racket at a pool party when i was trying to sleep before a night shift. If u are a nightshift worker request a room far away from the pool entrance. Food and drink is good and i would stay again

Business

10/10

Exceptional

29 Sep 2025

thomas

Very good stay, weather great, staff good, location great, friendly people

Partner

8/10

Excellent

29 Sep 2025

Sheena

The bedroom was small but well appointed and decorated.

Please be aware there aren’t lifts to the first floor bedrooms.

Leisure

10/10

Exceptional

23 Sep 2025

Shahbaz

Staff all brilliant, room was nice, free parking. Great location.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

thomas

Great trip

Weather great, the grounds was great, the gym/ swimming very good, staff great

Friends_and_family Family

6/10

Pleasant

14 Sep 2025

Denise

Denham grove a disappointing stay.

No hot water in the morning so I was unable to have a bath only a Luke warm shower. Cheap Plastic cups provided for the bathroom that had been used ,rinsed out and re wrapped they smelt disgusting. Room was adequately equipped, bed was clean and comfortable but overall not worth the money.

Self

6/10

Pleasant

10 Sep 2025

Adam

Breakfast was good.

10/10

Exceptional

08 Sep 2025

Mary

Lovely room and lovely staff

Business_and_leisure Self

10/10

Exceptional

07 Sep 2025

Karl

Amazing break

Amazing stay and so friendly and helpful from Stella on arrival.
Absolutely helped our short break be amazing with help and guidance… a credit to the hotel and thank you… A****…

Friends_and_family Family

4/10

Poor

04 Sep 2025

Paul

No hot water in the morning and very little sympathy from reception - 'the engineer has been working on it' (didnt see one anywhere)
Twin room had both beds pushed together, when we separated them the floor and wall was filthy

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Mark

Pool was very quiet

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

Michael

Could have been lovely

Nice setting, we had high hopes. Unfortunately, air conditioning unit poured water all over lamp switch, freezing cold showers in the morning and a poor breakfast spoiled the stay. Could have been great which was disappointing

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Christopher

*****

Very clean hotel receptionist informative and professional.

Self

10/10

Exceptional

18 Aug 2025

Darren

1. Staff are outstanding. Natalie & Stella. Great people. The Manager is there, working.

2. Bed comfort very good.

3. Breakfast quality & choice = excellent.

The overall package & location is well worth it.

Leisure Family

6/10

Pleasant

17 Aug 2025

Jody

Just the Wifi let it down really, constantly disconecting.

Business

10/10

Exceptional

16 Aug 2025

Jacob

I stayed one night because I was attending a family event locally. The hotel is in the countryside and very quiet. Good pool and gym facilities. Staff were lovely and really helpful. The whole place had a lovely feel.

Leisure Family

10/10

Exceptional

15 Aug 2025

Paul

Been to two weddings there and stayed in ten years and loved it !

8/10

Excellent

14 Aug 2025

Louise

When we arrived, there was no remote for the TV and dispite a few attempts, one couldnt be found. Day 2 they brough a remote at 7am. The fridge didn't work which we told them about on departure as didnt want to keep moaning about things. Room was very clean but a bit of a lack of finish. Bed was gorgeous size and bedding was nice but mattress was quite hard. Would overall stay again but perhaps not more than one night.

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Tatiane

Perfect

Partner

10/10

Exceptional

10 Aug 2025

Linda

Lovely hotel, wonderful staff

Very nice hotel with exceptionally friendly and helpful staff. Very comfortable bed and room, great shower and bath with lovely smelling toiletries.
Plenty of wardrobe and drawer space. Iron, ironing board and hairdryer supplied.
Buffet breakfast of good standard and nice dining room. Spacious bar and lots of outside seating space. Had a meal from the bar one evening and the cajun salmon and herb rice was very good.
The hotel does cater for weddings and big groups which didn't worry me but might some people.
All in all, a lovely 2 night stay

Partner

10/10

Exceptional

09 Aug 2025

Sian

Beautiful hotel, nice clean room

Leisure Partner

8/10

Excellent

03 Aug 2025

Mahipal Reddy

It was very good place

Leisure Family

2/10

Poor

03 Aug 2025

Fran

Horrible worst place I’ve stayed

Business Self

8/10

Excellent

27 Jul 2025

Joanne

Small, but adequate bedrooms. Large pool

6/10

Pleasant

23 Jul 2025

Judith

Room was very small and no air conditioning. Humid. Carpet was stained.. Decorative cushions on bed were dark velvet which must be difficult to clean. They had to be put on the floor to use the bed. Tea making facilities good.. property was only easy to find because I knew where it was. Had a slightly dated feel. Reception staff pleasant.

Business Family

10/10

Exceptional

20 Jul 2025

Verified traveler

Nice room, great staff

Great room, fantastic service from all the staff. Pool was a great bonus. Will stay again.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Venkateshwar

One of the very good memories in the past 25 years

Beautiful ambience, Swimming pool , Fitness room , walking trails .

Friends_and_family Family

2/10

Poor

19 Jul 2025

Nesisa

Male staff by the dining area seemed so confused and the other one was so rude .. I got a wrong cocktail order 2 times and they don’t come to take your food order once you seat down you have to call them even then they take time while we were hungry ..they are not friendly at all while the ladies at reception were exceptional .people kept walking around in the night and hitting our door and kids shouting etc everyday for the 3 days me and my husband stayed there .I wouldn’t book this hotel even if I was strunded …

8/10

Excellent

17 Jul 2025

Jamie

Needs a refit ideally, a bit dated and all rooms are small. No air con which is needed during summer

Business Partner

6/10

Pleasant

16 Jul 2025

Des

Great check in

Business

8/10

Excellent

14 Jul 2025

Colin

A very pleasent hideaway. Swimming pool dated

Leisure Self

2/10

Poor

07 Jul 2025

Jane

We arrived at 3.30pm and our room wasn’t ready we had to wait an hour more. When we got our room we were very tired as we’d had an early start and wanted a nap before we went out for the evening. Instead we found people sitting right outside our room on our patio. Having a party and the music from the hotel was so loud it was like being in Ibiza. It was early on a Tuesday work night. Room was nice, but the pool was filthy. Staff were polite and friendly.

Business_and_leisure Partner