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Lancaster Hotel Spa

Windsor and Slough · United Kingdom

Brunel University London Kingston LaneView location

8.2/10Excellent688 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.0/108.0
Condition8.2/108.2
Neighborhood7.8/107.8
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lancaster Hotel Spa

Enjoy recreational amenities such as a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Satisfy your appetite for dinner at the hotel's restaurant, Lancaster Restaurant, or stay in and take advantage of the room service (during limited hours).

Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. This hotel has 2 meeting rooms available for events.

Free self parking is available onsite. Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Read more about this hotelShow less

With a stay at Lancaster Hotel in Uxbridge (Brunel), you'll be a 1-minute drive from Brunel University and 5 minutes from Stockley Park. This hotel is 11.1 mi (17.8 km) from Wembley Stadium and 11 mi (17.6 km) from Windsor Castle. Stay in one of 70 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage.

This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:30 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Security Office]. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 10.95 per person
    • A late check-out fee will be charged
    • Rollaway bed fee: GBP 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Brunel University 0.1 km / 0.1 mi
Stockley Park 3.7 km / 2.3 mi
Langley Park 5.7 km / 3.5 mi
Pinewood Studios 6.3 km / 3.9 mi
Airport Bowl 9 km / 5.6 mi
Harefield Hospital 9.6 km / 6 mi
Ealing Hospital 10.4 km / 6.5 mi
Osterley Park and House 11.6 km / 7.2 mi
Mount Vernon Hospital 12 km / 7.5 mi
Eton College 13.1 km / 8.1 mi
Moor Park Golf Club 13.6 km / 8.4 mi
Chiltern Hills 14.3 km / 8.9 mi
Windsor Racecourse 16.1 km / 10 mi
Twickenham Stadium 16.4 km / 10.2 mi
River Thames 16.5 km / 10.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 70
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Hotel safe
  • Lift access
Show 14 more facilities & services
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Meeting room: 2
  • Business centre
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX

    Photos are not available for this room type.

    Lancaster Hotel Spa

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Lancaster Hotel Spa

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Lancaster Hotel Spa

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Lancaster Hotel Spa

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Lancaster Hotel Spa

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Lancaster Hotel Spa

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lancaster Hotel Spa

8.2
Excellent
688 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
8.2 /10
Neighborhood
7.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
LEON
Very quiet hotel, great for sleeping.
Nice clean rooms.
10/10
Exceptional
25 Jul 2026
Jeff
Smallish room, perfectly fine for my short stay. Staff was attentive and helpful.
2/10
Poor
24 Jul 2026
Hazel
The room (and hotel overall) had no aircon
The shower in my room was broken
The hotel lifts were out of order
One member of staff (on my arrival) was very helpful
Did not have breakfast as the room was unbearably hot
Parking was very minimal, I was fortunate to get the last space
8/10
Excellent
23 Jul 2026
Nicola
This hotel was easy to get to by car and the check in was smooth. The bar is small but the prices are really reasonable. The hotel was clean and tidy and is secure with being in the university grounds.
Only negatives were that we only had 1 cup in our room for two people and only one large and medium towel.
The hotel is about a 20 min walk to the tube but there is a busy stop not far from the hotel that takes you into Uxbridge centre. The transport links from the centre back to the hotel late at night are difficult to navigate so just be mindful that the centre is a bit of a walk.
10/10
Exceptional
21 Jul 2026
Bishama
I loved my stay at lancaster hotel as always and so did my mum during her visit on my graduation day!!! The location is very convenient as it’s peaceful and very safe with 24/7 security help available.
The lancaster restaurant itself is very good too! Loved their mushroom soup and garlic bread :)
Family
8/10
Excellent
18 Jul 2026
Sena
I appreciated that the staff members were kind and gave some flexibility. Other than that, the elevator has not been fixed for several days.
2/10
Poor
09 Jul 2026
Carol
I cancelled my second night because there was no air conditioning or sufficient ability to open enough windows in the room and throughout the hotel. Also all of the sockets are on the outside wall so there is no way to dry your hair or anything in front of a mirror which on the opposite side of the room or in the bathroom.
Self
4/10
Poor
09 Jul 2026
John
Was not clean at all, terrible location.
Partner
8/10
Excellent
29 Jun 2026
Carole
Staff and facilities are good, bar does shut at 10.30 which wasn’t an issue. No air conditioning would prevent me from booking again.
Family_with_children
6/10
Pleasant
28 Jun 2026
Allan
Check-in didn't start well but eventually all was sorted. Room very small and the bed was uncomfortable. Location is not the best unless you have business at the University. No dining options close by. Good breakfast. Probably wouldn't stay again.
Partner
8/10
Excellent
28 Jun 2026
Philip
Staff very helpful, parking limited
Partner
10/10
Exceptional
22 Jun 2026
li
Good value: large bedroom and bathroom, free parking, comfortable beds, tea & coffee provided in the room. Location is safe onsite a University. There is a Uber pick up point nearby. Window can be controlled by buttons next to the bed. The only downside is without air conditioning. But considering the price it is quite understandable. Reasonable price even when booked last minute. (I needed to extend stay for one night in the region. other hotels in the same region charged double price comparing to advanced booking even they were half empty). breakfast is available onsite but I didn't have time to try. Will highly recommend this place when visiting the area. Well managed!
Business
6/10
Pleasant
12 Jun 2026
Michael
Student digs awful
Self
8/10
Excellent
10 Jun 2026
Annabelle
The staff was helpful from the first day we arrived. We were able to put our bags in a safe area because we got there early, which was helpful. We were always greeted, and most of the area was well-maintained. However, I did give it 4/5 stars because the shower ceiling looked like it was starting to grow mold, and the shower curtain didn't hold anything in, so the floor kept getting wet, which was irritating. Again, though, very friendly staff.
Family
10/10
Exceptional
08 Jun 2026
Mark
Great budget hotel for travel into London or over to Heathrow
Partner
6/10
Pleasant
05 Jun 2026
John
We were told when we arrived there that no they were coming in our room unless we asked for them to come in, which is fine one of the days we came back and they changed the locks on the doors to the room. Am my medication and phone we’re inside. I got back late and there were no staff to let me in how to get hold of a security which took a long time. No reason given as to why they didn’t tell us about their lock change it was like we didn’t matter
Friends
10/10
Exceptional
02 Jun 2026
Veena
Clean room. Excellent staff
Self
10/10
Exceptional
01 Jun 2026
ANDREW
Met all requirements for my stay.
Self
4/10
Poor
22 May 2026
Khashayar
The room was in a very mediocre condition and wasn’t cleaned even though it was requested during a 5 day accommodation. The bathroom supplies were very low quality. The place was not like a 3 star hotel and was more like a motel.
Self
10/10
Exceptional
17 May 2026
Andrew
wasn't enough towels in room and cups for a 4 person room, 1 towel and 1 cup but the lady brought us the necessary amount of both, other than that it was a good stay.
Friends
6/10
Pleasant
27 Apr 2026
Alonzo
A good three star hotel.
Room was like a student dorm, but manageable for the one night I was there for. Water took ages to get hot. Location was perfect as I was working in Brunel uni. Parking was available and FREE which was a bonus.
Self
10/10
Exceptional
26 Apr 2026
Natasha
The hotel is located on the campus of Brunel University with access to Uxbridge and the Elizabeth Line via a bus. The room was clean and comfortable and the staff were friendly and helpful.
Self
8/10
Excellent
23 Apr 2026
Shari
Late check in was a bit of a walk
Partner
10/10
Exceptional
29 Mar 2026
Floyd
Breakfast menu was fresh! And I always enjoyed my stay. I got there towards the end of practice and it started to be a little bit cold meaning of food however, overall I always enjoyed my stay here.
10/10
Exceptional
20 Mar 2026
Veena
Clean room; helpful staff
Self
8/10
Excellent
27 Feb 2026
Lee
Friendly staff
Self
8/10
Excellent
22 Feb 2026
Catherine
Lovely polite and helpful staff. Nice perks. Room great, bathroom needs a bit of attention.
Self
6/10
Pleasant
15 Feb 2026
Francesca
Staff were very helpful however the hotel needs a little maintenance. The first room I was given was so oppressively hot and the thermostat on the radiator was broken. I asked for another room, second room did not have a thumb turn on the door to lock it. Not safe for a solo woman guest. Third room had a working thermostat and thumb turn! Happy guest, however most of the electrical items in the room had an out of date PAT test. Sadly the restaurant was shut in the evening but the breakfast was good with plenty of hot and cold options.
Business Self
8/10
Excellent
07 Feb 2026
Yusuf
Good for the price
8/10
Excellent
29 Jan 2026
Steve
Great room. Warm and comfortable
6/10
Pleasant
26 Jan 2026
Tracy
Rooms basic just like student halls. Had a problem with the elevt
6/10
Pleasant
22 Dec 2025
paul
Its was a rushed check in due to a staff party, and amenities weren't explained, room was very small and the chair was broken,
Business
10/10
Exceptional
17 Dec 2025
Alan
Lovely hotel free parking nice breakfast highly recommended.
Business
6/10
Pleasant
03 Dec 2025
Olivier
Very uncomfortable bed and needs refurbishing. The staff members were very friendly
Business
10/10
Exceptional
21 Nov 2025
Ratheesh
Everything was amazing
Business_and_leisure Family
10/10
Exceptional
19 Nov 2025
Veena
All good
Business Self
4/10
Poor
16 Nov 2025
Muhammad
just not the best stay to be honest.
Average hotel and the room was suffocating had to keep the windows fully open all night to let some air in. Bear in mind it was 7 degrees outside. Bedding had some stains. Sound proofing was not the best either. Shower head needs doing too. Plenty of other issues just dont have the time to right it up. upside was the staff, they were really pleasant to deal with with
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Sena
Okay
6/10
Pleasant
23 Oct 2025
Veena
It was good.
Business Self
10/10
Exceptional
19 Oct 2025
Matt
Great hotel, staff very friendly and helpful. Room clean and comfortable. Breakfast was great, plentiful, good quality and constantly replenished. Easy parking on site and good Wi-Fi.
Highly recommended.
Will definitely return.
Self
10/10
Exceptional
17 Oct 2025
mark
Very clean and safe area
Leisure Family
10/10
Exceptional
17 Oct 2025
Veena
Breakfast was very good.
10/10
Exceptional
17 Oct 2025
Annique
The room was clean and comfortable and the staff were amazing! Thank you for a lovely stay ☺️
Friends_and_family Family
6/10
Pleasant
15 Oct 2025
Richard
Lovely hotel. Stayed before. Nice bar and dining area. Staff are lovely.

The only thing I didn’t like this time was that the mattress was old and uncomfortable. It was broken. No spring movement mainly on one side. Where you lay was considerably lower than the edge of the mattress. Springs making a noise as you moved. Very hard when laying down. Poor. I’ve mentioned it so hopefully it will get replaced. Thanks
Business Self
10/10
Exceptional
05 Oct 2025
David
Very welcoming staff. Easy parking. Breakfast was fab.
Self
6/10
Pleasant
28 Sep 2025
Mary
We stayed here because our daughter is attending Brunel University. The staff were very friendly, and the room was spotless. However, the room we booked was too small for two people. I had tried to book a larger room with two double beds, but it was unavailable at the time, so we ended up in a smaller room with one double bed, which made it difficult to move around comfortably. Interestingly, we later found out that the larger room was available during our stay.
Overall, the stay was pleasant thanks to the staff and cleanliness, but we would recommend ensuring the larger room is booked if you need more space.
Business Family
10/10
Exceptional
28 Sep 2025
Steph
Great location
Leisure Partner
8/10
Excellent
18 Sep 2025
Saifuddin
Better safety precautions need to be taken. Random peolle should not be able to enter the premises after locked hours and bother the guests, especially at an jour of after 3.00 am. Though reception had listened tk the issue and called security, we did not get an update of how the problem was solved and what measures were taken. This is a safety issue.
Business Partner
8/10
Excellent
12 Sep 2025
john
Ok for our overnight stay. Good for Heathrow
Leisure Partner
6/10
Pleasant
03 Sep 2025
Verified traveler

Average

The rooms are hot and the bed was uncomfortable
Business
10/10
Exceptional
03 Sep 2025
Fatma
Simple and clean.
Leisure Family
10/10
Exceptional
28 Aug 2025
Matt

Great hotel

Great hotel. Easy to find. Plenty of parking available. Room was clean and tidy with a well stocked tea tray and complimentary toiletries, bed was comfortable. Free Wi-Fi and a great good quality, plentiful, breakfast served in the morning.
There is a bar and they serve evening meals, but I did not use either so cannot comment.
All in all, a great hotel, will definitely be back.
Self
10/10
Exceptional
22 Aug 2025
Nat
Great place for 1 night stay and off to LHR
Partner
10/10
Exceptional
20 Aug 2025
Daniel
Very good would recommend
Business
8/10
Excellent
17 Aug 2025
Briony
Ok place to stay. Very hot in the summer as no AC
Partner
8/10
Excellent
05 Aug 2025
David

In University Hotel

Wi Fi was ok.
Parking was ok but might be a challenge if it was busy
Breakfast was good, buffet style.
Room was as expected for location and budget
Business
10/10
Exceptional
30 Jun 2025
Fiona
The staff were really friendly and polite, the food was great and reasonably priced.
The rooms were spacious and clean. Really good.
Leisure Family
2/10
Poor
29 Jun 2025
J
Not very helpful receptionist
Leisure Family
8/10
Excellent
13 Jun 2025
Victoria
Perfect for what we needed at this price point. Rooms were very hot and opening the windows meant being part of the campus activities but it was a great room and location to access the airport. I would have liked more choice for a vegan breakfast that was worth the price - it was expensive for the little available.
Leisure Partner
10/10
Exceptional
31 May 2025
Kevin
Very spacious and comfortable room with good, roomy shower and bathroom. Wonderful towels!
Business Self
10/10
Exceptional
18 May 2025
Sandra
Perfectly located in the Brunel University complex, and a short walk from Uxbridge Town Centre.
Ample Parking on site too and the Staff were very friendly and helpful.
Beds were very comfortable, and the room was nice, although quite warm.
Overall a nice place to stay and would definitely recommend it.
10/10
Exceptional
16 May 2025
Aidan
Amazing everything was perfect
Business Self
8/10
Excellent
05 May 2025
Denise
It was a great hotel but noisy at night due to guests with mobile phones walking through common area talking loud and talking outside this was after midnight also the draman came at 4.15 with all the beers very loud.
if I went again I would bring earplugs. Great staff very clean, everything you need a d more including a safe a hairdryer with shower products really clean and phone to reception will come again but with earplugs
Leisure Family
10/10
Exceptional
13 Apr 2025
Richard

My stay

Great stay and very polite staff
Friends_and_family Family
6/10
Pleasant
28 Mar 2025
Paul

Basic accommodation.

Nothing too bad. Bit of hassle getting through the barrier on the road behind a queue of cars. Not much style or personality but clean, basic rooms.
Business
10/10
Exceptional
25 Mar 2025
Gerald
Great value for money and nice staff. Food and drinks very reasonable prices too
Self
10/10
Exceptional
25 Mar 2025
Veena
very convenient for my purposes
Business Self
8/10
Excellent
17 Feb 2025
Sean
Ideal for Brunel visits
10/10
Exceptional
04 Feb 2025
Veena
Very convenient for my work
10/10
Exceptional
13 Dec 2024
NINGHONG
Very convenient for Brunel university school visit!
10/10
Exceptional
01 Dec 2024
Veena
Nice room
Business_and_leisure Self
10/10
Exceptional
01 Dec 2024
Marion

Lovely airport stopover

A little difficult to find but a great hotel with helpful staff
Partner
6/10
Pleasant
01 Dec 2024
Asser
was ok for the price but not much amenities / had to take short walk bus to reach to train station overall ok
Business_and_leisure Self
4/10
Poor
30 Nov 2024
Verified traveler

A manky, run-down dump

I get it, you get what you pay for, but this hotel is borderline disgusting. Even if a hotel is classified as ‘budget’, it should still be clean, and look nice. This run-down dump is one of those places that makes you wonder if the management actually cares about the guest experience?
I stayed in a poorly designed and poorly lit room, the bed STANK of other people’s body odour, and there was hair between the sheets. There was hair in the bathroom sink. There was hair between the two saucers. There was hair everywhere. There was a massive clump of someone’s hair on the floor, that was still there after house-keeping had visited. You are allowed to request house-keeping after your third night. I did, but had to ask again the following night, as they forgot. Not a nice, clean place. Just a tired, class-less hovel of a place.
Business
8/10
Excellent
27 Nov 2024
Michelle
A
Leisure Self
2/10
Poor
24 Nov 2024
Darren
I thought the bar would be open when I got there I woke up once you go for a shower shows stone cold Star did wat to help
Business_and_leisure Friends
8/10
Excellent
24 Nov 2024
David
Cheap as chips ex-student accommodation at Brunel. Decent fry up in the morning for an extra £12. Staff were very friendly and helpful. Bed was a bit on the firm side , but I slept well. Very convenient for Heathrow.
Leisure Self
10/10
Exceptional
24 Nov 2024
Veena
Clean and quiet
Business Self
6/10
Pleasant
22 Nov 2024
Marc
The basic rooms are bad, very uncomfortable bed and bad nights sleep. However on raising this issue with the staff they were super accommodating and upgraded us to the next suite up which was very nice! If you are going to stay here it’s worth upgrading!
Leisure Partner
4/10
Poor
21 Nov 2024
Robin

Avoid

Room was worn and dated bathroom light glass held in with plumbers silicone. Light fittings had switches removed and left open.
Business
8/10
Excellent
06 Nov 2024
Matthew
Perfect for an affordable overnight close to Heathrow. The only slight negative is that the outer hallways smelt a bit like a dirty hoover bag. Staff were brilliant, family room was nice and big and parking was free.
Friends_and_family Family
8/10
Excellent
27 Oct 2024
Chris
Was a cozy hotel nice and quiet and peaceful room clean and comfy bed
Leisure Partner
6/10
Pleasant
27 Oct 2024
Nobuhle
The property was clean on arrival..
Housekeeping isnt done every day except upon request..
The wifi poses alot of challenges with logging you out and needing to log in everytime you reenter the property..
The chairs in the bar area are old and need to be replaced.But the room itself is decent and generally clean.
Business Family
10/10
Exceptional
25 Oct 2024
Rocco
Very nice place to stay and friendly staff. Found it easy to park on site and room was very good quality especially for the price that had been paid.
Leisure Partner
8/10
Excellent
20 Oct 2024
Rochelle

Good value for money

Good value for money. Large room. Downside was very warm (even with both windows open and the fan on)
Friends_and_family Family
8/10
Excellent
09 Oct 2024
George
Accommodation was very pleasant, but the restaurant does not follow suit. The menu is very small and the food looks cheap.
Business Self
8/10
Excellent
03 Oct 2024
Cheryl
Enjoyed the lounge area and the young staff were very friendly and helpful.
Leisure Friends
8/10
Excellent
01 Oct 2024
Hughie John
Would be great if they supplied shower gel & hand wash
Leisure Self
10/10
Exceptional
29 Sep 2024
Simon

Perfect stop-over for any West-London activities

Hard to find in the dark as the Hotel is within the University campus. Receptionist guided us in and explained the layout, room location and optional breakfast times. I could not fault the room or staff. 10 out of 10 from me.
Partner
10/10
Exceptional
29 Sep 2024
Richard
Nice quiet hotel on a college csmpus.
Leisure Self
10/10
Exceptional
27 Sep 2024
NINGHONG
Overall is good, a bit noisy.
Leisure Self
8/10
Excellent
17 Sep 2024
David
A very convenient overnight stop for an early Heathrow flight, but room small and basic.
Leisure Partner
4/10
Poor
30 Aug 2024
Ashley
After hours (10pm) this 'hotel' doesn't work and is impossible to get into your room.

The keys are left at security but finding the security office is like finding a needle in a haystack. The security staff are the most unhelpful I have ever come across and kept telling to drive to the pond and turn left. In the middle of the night and during the summer, the pond isn't visible. I drove around for over 30 minutes looking for the security desk and the two officer couldn't have been less helpful.

I actually cancelled my last night because of their approach and found somewhere pleasant.
Business
8/10
Excellent
28 Aug 2024
Steve
It was as you would expect for a 3 star property, a little dated but overall very good.
Leisure Family
6/10
Pleasant
25 Aug 2024
Sophia

Wouldn’t stay again

Very run down. Pillow extremely hard and uncomfortable
Partner
10/10
Exceptional
24 Aug 2024
John

Great value hotel

Great value. Clean. Free and secure parking. Easy 20 minute walk to Uxbridge shopping and Tube station.
Partner
4/10
Poor
17 Aug 2024
Jason
Staff was friendly and helpful. This is on a university campus and is not quiet or peaceful at night
Business_and_leisure Partner
4/10
Poor
12 Aug 2024
Verified traveler

OK

Very helpful and willing check in staff - went out of their way to help us. Room very hot and a bit dated. Good breakfast selection.
Partner
10/10
Exceptional
12 Aug 2024
MD Mahbub
Love it! Great value for money!
Leisure Family_with_children
10/10
Exceptional
11 Aug 2024
Peeyush
Great place for stay. Clean and spacious
Leisure Family_with_children

Location & surroundings

Lancaster Hotel Spa
Brunel University London Kingston Lane, London, United Kingdom

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Lancaster Hotel Spa

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