Name: Leonardo Hotel London Heathrow
Address: Bath Road, London, UB70DP, GB

8/10

Excellent

01 Aug 2026

Cherie

It’s well maintained and convenient. The only thing I didn’t like is that the airport shuttle bus costs extra. The hotel description at booking gave me the impression that it was free.

8/10

Excellent

30 Jul 2026

Ciro

Good

8/10

Excellent

30 Jul 2026

Iris

Good option for Heathrow overnight stay

8/10

Excellent

29 Jul 2026

Lea

The room was clean, convenient shuttle to LHR, breakfast available was basic, staff was helpful, air conditioning was working.

10/10

Exceptional

29 Jul 2026

Raymond

One factor which I consider very important is the Staff. Your staff members were very helpful and made my life easier. Thank you.

10/10

Exceptional

27 Jul 2026

Laurie

Very clean much quieter than I expected-bed was extremely comfortable- nespresso machine appreciated - price exceptional - 5 min taxi from airport- perfect

10/10

Exceptional

27 Jul 2026

Elissa

Very nice hotel though early checkin was 30 pounds which I feel is too high.

10/10

Exceptional

25 Jul 2026

Roderick

After a long day of traveling I just wanted to relax and get a bite to eat.They were very accommodating and the room was clean and bed very comfortable.Also the lounge was open and very inviting also when the last game of the word cup was on. A cold beer and good food gave me just what I was looking for as the next day a flight back to East coast of Canada.I would recommend.Busse out front to take you to the airport for a small fee. Perfect

10/10

Exceptional

24 Jul 2026

Evelyn

Great place and great staff!
After terrible experiences at 2 other local hotels, I stumbled across this hotel and it was amazing!

10/10

Exceptional

24 Jul 2026

Gloria

Amazing stay, close to the airport. Staff was helpful and fully functional bar and restaurant. Will definitely stay again!

10/10

Exceptional

24 Jul 2026

Annette

I have no complaints. The place was clean, neat, staff were all friendly & helpful and food very good. If you a room at LHR, I highly recommend.

10/10

Exceptional

23 Jul 2026

Yaarit

Great hotel to stay in when traveling and need

10/10

Exceptional

23 Jul 2026

Jana

Great breakfast, clean rooms. Nice bathroom

10/10

Exceptional

23 Jul 2026

leah

Conveniently close to the airport, comfortable rooms, great breakfast.

Friends_and_family Family

6/10

Pleasant

23 Jul 2026

Lea

It’s very convenenient because of the shuttle bus that passes by the hotel to get to the LHR. The breakfast is mid, no other perks. The hotel needs to be updated. It was good for a place to sleep, bed was comfortable and room was clean.

10/10

Exceptional

23 Jul 2026

Mayumi

Very helpful and clean hotel. First time to visited before a fright from Heathrow. Highly recommend

4/10

Poor

22 Jul 2026

Vannin

The pillows were so hard it was impossible to to use. Stuffed clothing into the pillow cases to make pillows.
No bathrooms on the main floor where reception and dining occurred.

Food quality is excellent.
Staff were pleasant but took ages to get to you.
Long waits for everything.

Calked front desk. Phone rang for ages while I watched tv. Had to go down to lobby to get service. 3 flights down to get help from front desk.

10/10

Exceptional

20 Jul 2026

David

This was a convenient, clean, comfortable, and inexpensive hotel for our family to stay for our last two nights in London.

Family_with_children

4/10

Poor

20 Jul 2026

Alma

One night layover. Basically what you can expect from an airport hotel - not great. Shower was terrible because the glass door only covers the showerhead area, so the rest is open and the water overflows out onto the floors. Once you get passed the lobby, the wear and tear of this hotel is noticeable. Check-in staff was nice.

Family

10/10

Exceptional

20 Jul 2026

Corwyn

Quick and easy from airport

6/10

Pleasant

19 Jul 2026

Peter

Great breakfast. Missed convenient travel from and to the airport

Partner

8/10

Excellent

18 Jul 2026

Dawn

Relaxed and quiet hotel

Self

10/10

Exceptional

18 Jul 2026

Shafaat

All good, no complaints

Family_with_children

8/10

Excellent

17 Jul 2026

Steven

Great place to stay if flying out of LHR.

Friends

10/10

Exceptional

17 Jul 2026

VLADAN

All is great.

8/10

Excellent

14 Jul 2026

Yi Di

Some stains on desk, no hairdryer available in room. Otherwise perfect stay. Amazing breakfast

Family

8/10

Excellent

13 Jul 2026

Anil

Great stay

8/10

Excellent

13 Jul 2026

Andrew

Perfectly convenient from Heathrow. Only there overnight pre flight. Staff in bar looked run off their feet but remained polite 👍

Business Family_with_children

10/10

Exceptional

13 Jul 2026

christopher

Surprisingly good. Got a last minute deal which was good value, although looked since and wasn’t very cheap. As a Gold Expedia member you get free parking here which is a bonus!

Partner

2/10

Poor

13 Jul 2026

Lisa J

Poor security did not feel safe

Self

8/10

Excellent

12 Jul 2026

Lawrence

The room was clean. The food was good. No complaints. Staff very helpful.

Self

10/10

Exceptional

11 Jul 2026

Dennis

Enjoyed the helpful staff and the breakfast was great. Air conditioning worked great and I liked the idea of being close to the car rental and the location to the airport. Would highly recommend this for an enjoyable stay.

Family

10/10

Exceptional

11 Jul 2026

Julie

We stayed here for one night due to a flight cancelation. The property was well maintained and clean, and the staff was great. The location is good for airport access, but there wasn't anything to do within walking distance.

Partner

10/10

Exceptional

10 Jul 2026

Richard

The automatic service charge was a shock at the restaurant but other than that all was good

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Chiara

Comfortable, clean, close to airport and the breakfast buffet was pretty good. A solid 2.5-3 star hotel I’d say

Family_with_children

6/10

Pleasant

08 Jul 2026

Amanda

This is an unfair review because I had to leave Paris early due to train issues, so I needed a place to stay before my flight instead of being in Paris… so I know I need to take that into account because I was a bit bitter.
The hotel is fine. It’s clean. That staff is nice. The bed is comfortable.
You don’t hear planes - but you definitely hear people in the hallways.
Food is meh. You certainly don’t have any options once you are here. You are eating at the hotel!
I thought it would be easy enough to get to from Liz Line and then busses. It was - but at night and solo, I didn’t love the places I was out alone with luggage. I felt unsafe and the front door is way around the corner on a rough, blind, and dark sidewalk.
Ladies probably shouldn't come here solo late at night.
Once in the door - all is well. This place does the job. It’s not exceptional.

Self

8/10

Excellent

06 Jul 2026

SARAH

We enjoyed our stay at Leonardo. The breakfast was fantastic and for £15 was a great deal! The bed was very comfortable and we slept so well! Dinner was in a nice relaxed setting but not such an interesting menu really.

Partner

6/10

Pleasant

06 Jul 2026

luis

.

Family_with_children

6/10

Pleasant

06 Jul 2026

william

I booked this hotel the night before an early flight with the hope of leaving my car therefore a few days. I fully expected to pay for the parking. I was a shock and stress when I was told there was no way I can leave my car there.

I wished they made it clear (obviously they would say its my fault for not checking.

I had to book a meet and greet in a hurry late at night which meant I could not scrutinise the companies and got a really poor deal.

In addition the room I was assigned the air-con was not working. more additional stress! To be fair the the reception staff she gave me another room promptly and \"upgraded\" which meant I had complimentary hot drinks making facility and a chocolate bar, which is nice but totally not worth it.

Self

10/10

Exceptional

06 Jul 2026

Jacqueline

This day was excellent I could not have to asked for more.

8/10

Excellent

04 Jul 2026

Maria Eleanor

The location is convenient. It’s very near Heathrow’s Terminal 2, less than a 10-minute drive. The staff was very helpful with check-in and getting us a taxi service for an early morning flight. However, the air in the room didn’t get any cooler. We set it to as low as it could so it can give us cool air but nothing happened. Since we arrived late and just wanted to rest, we didn’t have the energy to call and wait for maintenance to fix anything.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

STEWART

Really great place when you have a morning flight. Helpful staff. Clean rooms. Executive room upgrade not with the extra cost.

Partner

4/10

Poor

03 Jul 2026

Shannon

I was unable to make the stay because my husband had medical issues, and couldn't get a refund. I even tried to get it a month in advance.

8/10

Excellent

01 Jul 2026

Kevin

Room was OK and room service was OK. Some of the items for the breakfast were either cold or stale. Edible but not ideal. Shuttle to Heathrow is very convenient.

Family

8/10

Excellent

29 Jun 2026

doris

It was conveniently close to the airport. So it made it very easy to get to airport for an early flight. The staff was very nice and professional. For it being so close to the airport we were surprised the plane noise was really not bad at all.

Family

4/10

Poor

29 Jun 2026

Shannon

I was unable to make the stay because my husband had medical issues, and couldn't get a refund. I even tried to get it a month in advance.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Lorna Marie

I stay often before a flight from Heathrow. It us always clean and comfortable. Staff are always helpful and polite. I had dinner there and the food was lovely. I've never been therr fir breakfadt, asalways have to leave before to get the bus to the airport. The bus picks you up right out front and is a great service too.

Self

10/10

Exceptional

28 Jun 2026

Brenda E.

Friendly staff, nice spacious room great shower, close to airport

Family

8/10

Excellent

28 Jun 2026

C

It is good for overnight stay. We were assigned to a standard room next to the general entry of all customers going to their rooms so we hear the hauling of suit cases etc. on the hall way. There was shampoo and conditioner and body wash liquid. The restaurant food was good. Our car reservation was on time. We paid 25 british pound one way to be dropped off at Terminal 3. I recommend this place for short stay.

Family

8/10

Excellent

27 Jun 2026

Edward

Very good

Partner

8/10

Excellent

27 Jun 2026

Stuart

Hotel was good and exactly what we expected for the price paid. Good Heathrow location and decent bar.

Partner

6/10

Pleasant

27 Jun 2026

Darren

Alarm going on at 3.30am (three times until 4am)

8/10

Excellent

26 Jun 2026

Joan

Comfortable, large clean room. Quiet.
Convenient for Heathrow terminal 2.
Tasty burger for dinner. Had breakfast at the airport.

Partner

8/10

Excellent

26 Jun 2026

Keith

Location and food options

Partner

8/10

Excellent

25 Jun 2026

Sarah

The room had great AC. Front desk person very nice although check in process was prolonged. We arrived rather late around 10 pm and front desk said they had to check if the room was clean which seemed odd. The carpets were stained inside the room and out which was unappealing.

10/10

Exceptional

24 Jun 2026

Barbara

I was very pleased at how clean and nice this place was. I wish the breakfast was a bit better. I’d rather have less options and better quality food.

Family_with_children

10/10

Exceptional

24 Jun 2026

Kristy

Quick overnight stay for night layover. Hotel was clean and a short taxi back to Heathrow. Would definitely stay here again.

Family

10/10

Exceptional

24 Jun 2026

Vanessa

Lovely hotel for an overnight stay, convenient to Heathrow Airport. We had an evening meal and breakfast which was good value.

Family

8/10

Excellent

23 Jun 2026

Ian

Absolutely fine place to stay before an early flight to Heathrow. Airport transfer is outrageous though, an uber cost us £10 to the hotel from the airport but the airport transfer booked by the hotel on the way back cost £30.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Gary

Very nice room - nice restaurant- easy access to Heathrow

Partner

10/10

Exceptional

22 Jun 2026

Earle

Nice hotel, clean and quiet.

Self

8/10

Excellent

21 Jun 2026

Herbert

The same type of breakfast didn’t go down well with me

Self

8/10

Excellent

21 Jun 2026

michael

At dinner the glasses on the table were filthy. I told the waiter he took them away but didn't bring fresh back. At breakfast the hot breakfast was at best tepid. If check by food agency it would have failed. Elevator was broke. Rooms were somewhat clean.

Self

10/10

Exceptional

21 Jun 2026

Priya

Very easy to get to the airport.

Self

8/10

Excellent

21 Jun 2026

Gary

Close to airport and a decent restaurant

Family

10/10

Exceptional

21 Jun 2026

Nicola

Our room was very clean and comfortable. The reception staff were polite and helpful and the bar staff were friendly and had a good sense of humour. The bar snacks were excellent and not overly expensive for an airport hotel. Breakfast is plentiful and well cooked. Overall we thoroughly enjoyed our latest overnight stay at the Leonardo and will definitely stay again.

Partner

6/10

Pleasant

21 Jun 2026

Vanessa

I booked this room last minute because I had to stay over near Heathrow. Shuttles to Heathrow come often and are efficient. They are an extra recharge, but it was much cheaper than an Uber.

My room is on the third floor and the elevator was broken so I had to carry my bags up three flights and down again in the morning, which sucked. That is why I’m giving it three stars.

The room was decent. Restaurant was excellent service.

Self

6/10

Pleasant

21 Jun 2026

Sean

One member of staff was really helpful. One was not. The room - bathroom particularly had seen better days.

10/10

Exceptional

20 Jun 2026

Patrick

Was a good choice and close to the airport.

10/10

Exceptional

18 Jun 2026

Mrs Donna L Gregory

Great overnight stay. Prior to flight to Milan

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Matt

Clean room good restaurant

Friends_and_family Family

6/10

Pleasant

18 Jun 2026

Louise

We booked two rooms for one night before an early flight to the US. Overall, the hotel was pleasant enough, but there were some significant issues that affected our stay.

Unfortunately, the lifts to the second floor were out of order, which meant carrying four large suitcases up the stairs to our rooms and then back down again the following morning. No assistance with luggage was offered and after making multiple trips, I was exhausted.

The check-in experience was also disappointing. The staff were rude and initially offered us rooms with single beds, despite this not being what I had booked or paid for. In addition, they failed to mention that the hotel is split into two separate wings. In my eagerness to get settled, I missed the signage and carried all our luggage up to the second floor in the wrong wing, only to discover our rooms were elsewhere. This meant taking everything back down and repeating the process in the correct wing. A brief explanation at check-in would have saved a lot of unnecessary effort.

On a more positive note, the bar was very good, with a decent range of drinks, and the bartender was friendly and welcoming. The wake-up call arrived as requested, and the hotel was helpful in arranging a taxi to the airport, although the fare was quite expensive.

We did not eat in the restaurant, so I cannot comment on the food. While the hotel itself was generally nice, the poor check-in experience and lack of support with luggage left us disappointed.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Beatriz

Convenient

6/10

Pleasant

17 Jun 2026

Dale

We got a handicap room, and it was crazy for ppl who have no disability. The shower was made for its purpose, but for us, the floor got completely soaked, and we nearly fell. They said we would have to pay for an upgrade, which was crazy, seeing as we had booked a regular room.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Jeanine

Good hotel for in transit travel using Heathrow

Partner

10/10

Exceptional

15 Jun 2026

Jessica

Great stop on our way to Heathrow to avoid the long drive- staff was very friendly and kind!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Mark

Another great stay here.
Rooms very comfortable and clean. Staff always friendly and a good choice of options in the bar / restaurant

Self

10/10

Exceptional

15 Jun 2026

Vivienne

Everything was really good including dinner and breakfast. The only issue during our stay was that the lift/elevator broke down but staff were very helpful carrying luggage downstairs. Apparently there is only one lift and it breaks down regularly because it's old. Make sure you get a ground floor room if you find stairs difficult.

Partner

6/10

Pleasant

14 Jun 2026

Reagan

Honestly, if I was staying here more than 1 night, I would’ve found somewhere else. I booked a king room, and ended up with a full and a twin. Not at all what was advertised. We were too tired to say anything so just dealt with it. Walls were so thin that we could hear our neighbor brushing their teeth. Also, around 8am, room service knocked on our neighbors door for 5 minutes straight. Super aggravating and impossible to sleep through. The showers may be one of the worst designs I’ve ever seen. Half of the shower is completely useless, and water floods straight out of it. You can see wood rotting around the bathroom door where water has clearly flooded before. Breakfast was mid, as expected for hotel breakfast. Coffee was great with the fancy machines.

Partner

8/10

Excellent

14 Jun 2026

John

Very long wait at check in but after that all was good. Nice room, lover the lounge bar although a little pricey

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

CHRISTINE

Very close to airport. Easy check in. Very nice room, good size, and nice bathroom.
Restaurant food was very good.

8/10

Excellent

14 Jun 2026

Rupert

East checkin. Easy parking. Friendly and helpful staff

Self

8/10

Excellent

14 Jun 2026

Catherine

Staff are excellent. Kind and helpful.

Self

6/10

Pleasant

13 Jun 2026

Irina

The hotel was convenient for an early flight from Heathrow Airport, which was the main advantage. However, the mattress and pillows were very uncomfortable, making it difficult to get a good night’s sleep. The restaurant was also disappointing—the food was not good at all. Overall, acceptable for a short airport stay, but I would not choose it again for comfort or dining.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Michael

Great location for airport travel. Extremely friendly staff.

Partner

8/10

Excellent

13 Jun 2026

GAVIN

All good and food is excellent

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Balvinder

Will stay here again. Nice, clean, lovely staff!

10/10

Exceptional

11 Jun 2026

Wendy

Lovely hotel, friendly staff, quiet and close to the airport

Family

6/10

Pleasant

11 Jun 2026

Sergei

Overall everything was ok, but not spectacular. At first, I was offered a room on a second floor, but I had to take stairs because the elevator was under the maintanance. Eventually, I was given a different room with the elevator. Some other small things were missing as well. I left my tooth brush and tooth paste in my luggage that was at the airport. When I asked if I could get something to brush my teeth, they did not have anything to offer. The bed was ok, but on a soft side. However, the bed sheets had a smell. It was not very pleasant to sleep on them. The food at breakfast was also ok. On the bright side, stuff was helpfull and the music at the restaurant was not loud and it was pleasant.

Self

6/10

Pleasant

11 Jun 2026

Michael

Nice hotel, great staff but very noisy.
Lots of comings and goings with people in rooms, buses and taxis coming and going at all hours. Tough to sleep to be honest, don’t feel rested at all.

Self

8/10

Excellent

11 Jun 2026

John

Location was great. Room was clean and bed’s were comfortable.

Family

10/10

Exceptional

11 Jun 2026

Naomi

Great place to stay!

10/10

Exceptional

09 Jun 2026

Elizabeth

We always stay at the Leonardo before flying out of Heathrow.

It has an excellent location, fantastic staff and a clean room.

I can’t recommend this hotel enough, it’s clean, great location, good price and fantastic staff, what more could you ask for.

Partner

10/10

Exceptional

09 Jun 2026

Harold

We stayed one night and had breakfast. The room was clean but needed more pillows. The restroom/shower was fine but I still like bar soap. The food at breakfast was very good. Overall very good stay.

Partner

10/10

Exceptional

08 Jun 2026

John

Rooms were clean and they had queen beds as an option

10/10

Exceptional

07 Jun 2026

Danah

Very friendly and helpful staff, room was clean and comfy, breakfast was great.

Self