Name: Premier Inn Heathrow Airport Terminal 4
Address: Terminal 4, Sheffield RoadLondon Heathrow Airport, Hounslow, TW6 3FH, GB

10/10

Exceptional

20 Jul 2026

Natalia

All good

6/10

Pleasant

20 Jul 2026

Gregg

2 night stay but didn’t clean room, replace towels, coffee, water. Nothing. Especially upon leaving for the day and mentioning tithe cleaner “the room is all yours”.
We were supposed to call and request it. Duh!

Partner

8/10

Excellent

20 Jul 2026

Brieanna

WAS A GREAT STAY AND SO FRESH AND CLEAN!

4/10

Poor

20 Jul 2026

Pierre

The check in person was rude and unprofessional- the room had hair all over the place and no water pressure- apart from the breakfast the food was poor and I will not be back

Self

10/10

Exceptional

20 Jul 2026

Sandra

Friendly staff, clean room and good AC

Self

6/10

Pleasant

20 Jul 2026

John

It was a good value

Self

10/10

Exceptional

19 Jul 2026

Julene

Don't use the self checking, there confusing, a person is willing to help you instead.

Partner

10/10

Exceptional

19 Jul 2026

Glennie

Clean room. Helpful staff. Restaurant staff clearly overworked.

Self

10/10

Exceptional

19 Jul 2026

Alistair

Rooms very clean,quiet and comfortable. Staff were all very helpful. Really good running track not too far away.

10/10

Exceptional

18 Jul 2026

Sheena

Location, location!! The tunnel from the hotel to terminal 4 made access super easy to both the airport and the tube. Breakfast is well worth it. Staff were super helpful.

Family

10/10

Exceptional

18 Jul 2026

Heather

Nice restaurant in hotel with a kids menu, which is always good

Friends_and_family Family

8/10

Excellent

18 Jul 2026

shirli

a great place for straight off the plane after long international flight .. staff a check in were fabulous - next morning when i needed help with arranging taxi .. less so - still helped but not as keen as previous nite

Self

10/10

Exceptional

18 Jul 2026

Gid Paul

Staff is friendly. We availed of the English breakfast buffet and it was good.

Family_with_children

10/10

Exceptional

18 Jul 2026

Anna

Well located, short walk from terminal 4. Super-easy to navigate. The bed was comfy, the location is quiet.

Self

8/10

Excellent

18 Jul 2026

David

Room was clean, very quiet. Great buffet breakfast. Arrived 30 mins early and couldn't check in till 3pm. Unless I wanted to pay an additional 15 pounds !!
Very convenient to terminal 4. Basically a 10 minute walk .

Partner

10/10

Exceptional

17 Jul 2026

Hariharan

Most convenient and cost-effective stay within the airport environs at Heathrow

Family

8/10

Excellent

17 Jul 2026

Kenneth

Walking distance, albeit a bit long from terminal 4 station. Early check in fee of 15 gap, worth it to get the room from noon.

Family

6/10

Pleasant

17 Jul 2026

Elena

Very small outdated room. Expensive dining options. The small bottle of water was at least 3 pounds for purchase, no water was provided by the hotel. Very basic breakfast. There are multiple hotel options next to the terminal #4.
I would suggest you to look around and compare.

Family

10/10

Exceptional

17 Jul 2026

Jan

Great a/c and especially needed during the heatwave in July 2026. The food & beverage special ( dinner and breakfast for one price) at the restaurant was a nice option!

Partner

10/10

Exceptional

17 Jul 2026

Jeremy

Air conditioning worked which was important as it was very hot during my visit. Room was great and beer at the bar was cold. Food wasn't great but I wasn't really at the hotel for food.

Self

4/10

Poor

17 Jul 2026

Jinesh

Bathrooms were dingy and smelt of mildew

Family_with_children

10/10

Exceptional

17 Jul 2026

Tingting

nice hotel, very kids friendly.

4/10

Poor

17 Jul 2026

Katelyn

While the receptionist was so helpful in getting me a room for early check-in, the room I received felt dated and dirty. There were lots of stains on the walls, carpet and curtains.

Self

10/10

Exceptional

16 Jul 2026

Kaiser

We know where to stay next time we are in London. Fantastic hotel experience

Self

8/10

Excellent

16 Jul 2026

Jan

I tried making tea and coffee with the supplies in the room but both tasted revolting. I think it must have been the milk.

Self

8/10

Excellent

16 Jul 2026

Mike

The breakfast was quite nice. The rooms were basic and clean

Family

10/10

Exceptional

16 Jul 2026

Michelle

There is a 24-hour restaurant on-site which is so helpful for traveling internationally. At the restaurant Deepti was an exceptional server. We only stayed 1 night but the room was clean, access to food was easy, and access to Heathrow was convenient.

Family_with_children

8/10

Excellent

15 Jul 2026

jessica

So easy to get to from Terminal 4, and pretty quick to terminal 2&3

10/10

Exceptional

15 Jul 2026

Dorian

Convenient location for Terminal 4 access and public transport.

Partner

8/10

Excellent

15 Jul 2026

Kelly

Less than 10 minutes from terminal to hotel. Rooms were a good size, beds comfortable, air conditioning, thick curtains. We all had a good sleep.

Family_with_children

8/10

Excellent

14 Jul 2026

Marta

The food at the restaurant wasn't great.

6/10

Pleasant

14 Jul 2026

John

The continental breakfast is not worth the money. I went for breakfast at 8.30am to find they had run out of weetbix and muesli . The container containing granola was broken. The staff seemed disinterested in replenishing supplies. The bread was obviously the cheapest they could buy and did not seem fresh. There was one tiny pat of butter left. There was no fruit available. My recommendation is that it would be better value to buy breakfast elsewhere in terminal 4.

Family

10/10

Exceptional

14 Jul 2026

Russell

Clean and simple, great for one night before a flight

Family_with_children

10/10

Exceptional

14 Jul 2026

Joanne

Nice property. Needs a little tlc. Great to be so convenient to terminal. Nice big restaurant. Will stay again.

Partner

2/10

Poor

14 Jul 2026

Ann

My flight was cancelled and I was unable to stay at the property. I requested a waiver and was denied by the property.

6/10

Pleasant

14 Jul 2026

Elizabeth

So this is a basic Hotel. Everything extra you need to pay for. The rooms were clean however the hallways and elevated area did not look like they were cleaned regularly. The garbage I seen in the Elevator area was there for the whole four days that I stayed there. The part of its close to the airport so when you're traveling it's very simple to leave your hotel and get to your terminal.

Self

8/10

Excellent

13 Jul 2026

Ashley

The room was hot as there was no air conditioning.
The staff were great! And the breakfast was delicious!

Family_with_children

10/10

Exceptional

13 Jul 2026

Michael

Great

Family_with_children

10/10

Exceptional

13 Jul 2026

Samir

Everything was perfect almost
The staff were superior

Self

10/10

Exceptional

13 Jul 2026

Beverly I

The hotel was great, from early check-in to check out. The Costa coffee shop had a wide selection of food and snacks. All the meals I had in the restaurant were delicious. The breakfast buffet was well stocked with a wide selection.

Self

10/10

Exceptional

13 Jul 2026

Alexey

Good place for rest

Self

6/10

Pleasant

12 Jul 2026

Kirk

Hotel is fine. But Terminal 4 is a desert -- do not stay here for convenience.

Our room was clean, quiet, and well-maintained. No complaints. But what you may not realize is that Heathrow Terminal 4 is isolated from the rest of Heathrow. The only way to get from Terminal 4 to Terminal 2,3, and 5 is to take the Elizabeth Line of the Underground -- and only one out of every 4 trains goes to Terminal 4. The sign suggested trains \"every 15 minutes\" but when we had to get from our hotel to our gate in Terminal 2, it was a 27 minute wait for a train. Plus another 6 minutes for the actual ride, plus about a half mile of walking afterwards to get to the actual terminal. All of this took us 45 minutes. In that amount of time, we could have stayed in London, and taken the Heathrow Express directly to terminal 2 from Paddington.

So, know what terminal you're flying out of, and avoid Terminal 4 unless your flight leaves from there. Every other terminal is more accessible.

Family

8/10

Excellent

12 Jul 2026

Phyu Pyar

The beds are cleaned well. Feel comfortable and safe.

8/10

Excellent

12 Jul 2026

Tandy

24 hour food and coffee for late arrivals. Comfortable beds and nice shower. Would stay here again for early flight or late arrival into London

Family

10/10

Exceptional

12 Jul 2026

John-Jacob

Breakfast was great, our family had it three mornings in a row! Staff was friendly and helpful. Also, the rooms were very quiet - never was disturbed by other guests or even heard an airplane.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Jesus

What a way to end our vacation trip. We had just traveled 300 miles from Northern England and just needed a place to stay before getting on a flight. It was perfect! AC, nice beds, super easy check-in, parking on site (there is a fee for parking, but it is at the airport), and restaurants all at the hotel! Staff was super nice, helpful, and efficient even with a ton of people staying there. It was a great way to end the trip to England.

Family_with_children

8/10

Excellent

12 Jul 2026

David

This hotel is conveniently connected to Terminal 4 by covered walkway, although it is several hundred meters away. The staff was friendly and efficient. My room faced a runway, but the window soundproofing was surprisingly effective. Not so effective, however, against the booming bass beat of someone in a nearby room at around 4am. I tried to determine the direction of the sound, but didn't find it. Also, I would have appreciated a mini-fridge in the room. For what I paid for the room for ONE night, the hotel could have BOUGHT 2 mini-fridges. But the place is a solid choice if you have an early flight out of T4.

Self

10/10

Exceptional

12 Jul 2026

Ricky

Great staff very helpful. Clean room comfy beds and great restaurant.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Cynthia

New like hotel. Rooms super clean.
Revised menu offered more selections at reasonable prices. Note we paid for an upgraded room with more amenities.
Felt it was worth it. Also This put us on the top floor so less noise from other rooms.

Partner

4/10

Poor

11 Jul 2026

John

This hotel is convenient for terminal 4 at Heathrow but the hotel itself is in serious need of an update. All of the carpets throughout the hotel are filthy and need replacing. Our toilet seat had stains that were not removable. Overall the room was pretty average but floors were disgusting! The bar and the restaurant were pretty good and having a coffee shop onsite was convenient. Will not stay there again.

Partner

6/10

Pleasant

11 Jul 2026

Karen

I got home today and found an extra charge on my card from the hotel. Working to find out why it is there. This does not make me happy

Family

8/10

Excellent

11 Jul 2026

Michelle

excellent spot convenient to terminals and trains

2/10

Poor

10 Jul 2026

Juliza

Smelled like cigarettes

Partner

10/10

Exceptional

10 Jul 2026

Mark

Wonderful experience

Family_with_children

10/10

Exceptional

10 Jul 2026

Ulrika

Very convenient to walk to terminal 4.
Used the iron.
Air conditioned.
Quiet.

Self

10/10

Exceptional

10 Jul 2026

Ivan

Very convenient at the airport terminal 4 . Excellent hotel and breakfast was great also . Very quiet room. All good nothing to complain about!

Self

8/10

Excellent

10 Jul 2026

Altaf

We booked Quadruple room which was a room for two converted with 2 crib beds .. they should cups and spoons for 4 people as well

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Jeannette

Long walk from airport. Dinner and breakfast excellent .

Family_with_children

8/10

Excellent

09 Jul 2026

Suzanne

Good location, tunnel which leads into Terminal four.
Room was more than ample, plenty of comfort
Staff were super helpful
Served purpose
Only gripe was that the food isn't up to standard, especially the buffet breakfast, I wouldn't go back for more if I stayed again

Self

6/10

Pleasant

08 Jul 2026

Mimi

It’s okay.

Partner

10/10

Exceptional

08 Jul 2026

Lydia

We were so pleased with our stay...especially the easy access hallway to the terminal4.

Partner

8/10

Excellent

08 Jul 2026

Alan

Convenient location for King’s Croos Nd St Pancras station. Very helpful staff. Considering busy location, not noisy

Family

8/10

Excellent

07 Jul 2026

Naomi

Great location

Family

8/10

Excellent

07 Jul 2026

David

The registration process was ridiculous even employee had issues with it

Self

8/10

Excellent

07 Jul 2026

Judith

Clean and similar to all other Premier Inns

Friends

8/10

Excellent

07 Jul 2026

Chantay

A short undercover walk to property made it ideal stay between flights. Breakfast was very much enjoyed by us both and beds were comfortable.

Family_with_children

8/10

Excellent

06 Jul 2026

Susana

We only stayed one night before we flew out but it was the perfect location for a quick stay. The staff was very friendly and Deepti from the restaurant was great! Very friendly and helpful.
The room was good but the shower was odd. There was a gap between the glass which left a big water puddle after showering. And it moved with the slightest bump, so I'm not sure how secure the shower glass actually is.
But the bed was comfortable and clean.
The view wasn't great but we only stayed one night, so it was fine for what it was.

Friends

8/10

Excellent

06 Jul 2026

Penelope

A nice clean convenient stay

Family_with_children

10/10

Exceptional

06 Jul 2026

Brian

Good breakfast. Excellent location. Fair price.

Family_with_children

8/10

Excellent

06 Jul 2026

Huzaifa

The food was horrible. The stalf were unhelpful.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Gabriel

Everything was great except the distance to get to the hotel. Make sure to give yourself plenty of time to get to your destination!

Family_with_children

10/10

Exceptional

05 Jul 2026

Rosel-Lee

Room was clean and well stocked. I appreciate the location at Terminal 4 and the covered walkway.

Friends

8/10

Excellent

05 Jul 2026

Michelle

thought the room might have been serviced with fresh towels and tea coffee and milk when staying for two nights but otherwise great spot convenient to services

8/10

Excellent

05 Jul 2026

Celia

I like the breakfast and the hardworker people in the thyme restaurant

Family

8/10

Excellent

05 Jul 2026

Lisa

As an airport hotel, the location was great, the staff very helpful, the services handy, efficient and well managed. My only concerns were the sad lack of towels and pillows. One towel in the bathroom is not enough for a couple. I went digging around the room and found a second eventually. One pillow each did not allow for sleeping options. Good but not great experience.

Partner

8/10

Excellent

04 Jul 2026

james randall

The a/c struggled a bit but it was a great place to stay departing out of terminal 4 !

Partner

6/10

Pleasant

04 Jul 2026

Ginnette

El hotel es conveniente para dormir solo una noche, por su cercania al aeropuerto.

Family_with_children

8/10

Excellent

04 Jul 2026

Judith

Lean room. Standard as per all Premier Inns I have stayed at. Breakfast was good ( a bit pricey for the variety) but did the job and was good.
Air con good

Friends

8/10

Excellent

03 Jul 2026

MERCY

Nothing around hotel. Uber to city. Cafe is good.

Family

8/10

Excellent

03 Jul 2026

Daniel

Very convenient location. It was great there is a restaurant on site.

Family

10/10

Exceptional

02 Jul 2026

Alexandre

Great location with an access to terminal 4. Minimal staff, it is a self-service check-in but it works. Room was totally adequate.

Family_with_children

10/10

Exceptional

01 Jul 2026

Emma

Friendly staff, quiet room, comfortable bed

10/10

Exceptional

01 Jul 2026

Claire

Very helpful staff

Partner

8/10

Excellent

01 Jul 2026

Eric

Hotel is clean and properly located it’s right next to the airport but you don’t hear any noise
The staff is nice 99% of them
It’s location gives you access to the terminal 4 and the two best underground lines (trains) by a short covered walkway
The Piccadilly and the Elizabeth lines which puts you inside central London in a very short time on very clean trains
The bar and restaurant is the highlight of my evenings after going out to tour and getting back I have dinner then knock back a couple of pints in a nice friendly atmosphere while watching the games
I must highlight the bartenders and a waitress that wears some beads around her hair
They are friendly and will inform you of any specials that they have going on to maximize your dollar/pound
I only have one issue and it’s that I was racially profiled one evening (Monday evening 29th) after getting back from the city, by the guy who was on the second floor entrance at the walkway connecting the hotel to the terminal
He held the door open and let a bunch of people in and when it was my turn he asked me if I was staying there and shut the door before I could get through
I think people like those need constant training of how to deal with people of many different races
But I will never let him dampen my fondness for this hotel
This will be my go to hotel whenever I visit London

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Anthony

Without a UK adapter plug it was not possible to charge phones and electronics in the room. Some sort of USB connectors should be available, both A and C. Our family room was ordered for 3 and there were 2 single beds that made it difficult to get into and out of beds as the entire area was covered with beds.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

John

Very nice and convenient stay at London Airport

Self

8/10

Excellent

30 Jun 2026

Virginia

The hotel actually is good & clean plus very affordable. The location is okay too, not too far from the airport.

Friends

4/10

Poor

30 Jun 2026

César

No hay conector sencillo para celular, el agua fría no servía, una luz de una lámpara estaba quedaba, el piso del baño estaba sucio y el agua para el toule o servicio sanitario nunca sirvió.

Partner

8/10

Excellent

30 Jun 2026

Alister

Really nice breakfast

Friends

10/10

Exceptional

30 Jun 2026

Camella

Great value for the price! I was a little concerned about hearing planes being so close to the airport, but we heard nothing! And, we were very thankful for the air conditioning as we visited on one of London's hottest day on record:-)

Family

10/10

Exceptional

29 Jun 2026

Justin

All good

8/10

Excellent

29 Jun 2026

Bhuvnesh

.

Family_with_children

6/10

Pleasant

29 Jun 2026

Kaitlyn

The staff experience was phenomenal! The bed was nice but the room is under-furnished and the walls were extremely scuffed and dingy. The water pressure was not that great and made a really loud ringing noise that could be heard from other rooms. The TV was also extremely outdated and hard to connect to. Overall, it’s a nice room for a layover but don’t expect much beyond that. Also, no free breakfast.

Self

6/10

Pleasant

29 Jun 2026

Katrina

The bathtub was very tall/high off the ground making it impossible for older people to use the shower safely.

10/10

Exceptional

28 Jun 2026

Jean

Chambre propre bien climatisé, personnel serviable, bon déjeuner a prix abordable, seul la pression d'eau dans la douche était trop faible mais tout de même fonctionnel

Partner

10/10

Exceptional

28 Jun 2026

Jill

Very convenient for my next morning long haul flight, clean comfortable rooms very quiet had great nights sleep. Had a nice meal in on site restaurant.

Self

4/10

Poor

27 Jun 2026

Montgomery James

Room service was offered, but no delivery to actual room! Bar/restaurant was inadequately staffed and poor service as a result.

Self

6/10

Pleasant

27 Jun 2026

Teresa

Clean room with. comfortable beds with a convenient stay at Terminal 4 at Heathrow. Retaurant on site wasn't particularly good, but for the price it was fine.

Partner

8/10

Excellent

27 Jun 2026

Patrick

Le personnel était très utile.
Aucune fontaine pour remplir les gourdes. On doit aller au Costa et se faire servir de l’eau tiède.
AC dans la chambre ne refroidissait pas plus que 25 degrés.
Lit confortable, mais oreillers trop minces.
Très bonne location avec l’accès à l’aéroport.
Buffet complet et très bon pour le bedon.
Aucun bruit malgré la proximité de l’aéroport.
Juste pour la localisation et le déjeuner inclus, on fait abstraction des problèmes. Je recommande !

Family

8/10

Excellent

26 Jun 2026

Gabrielle

Although further away than I thought, I LOVE the fact that it is connected to the airport by a skywalk. It was also nice that there weren't additional travel charges getting from one terminal to another. I would have liked to have gone exploring but there was a horrible rainstorm, and there was a little leakage, so I stayed at the hotel. The bar was very handy for getting food all night. The room was a little warmer than I usually like, but at least there was air conditioning, and I loved the cans of water that were left in the fridge so they would be cold. Had a nice view, a quiet room and a comfortable bed. Would definitely recommend staying here especially if leaving on an early flight.

Self