Radisson Hotel & Conference Centre London Heathrow

United Kingdom , London
MIDDLESEX (LONDON), Bath Road, West Drayton
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100 reviews shown

2/10

Poor

25 Jun 2026

Andrea

The place is filled with cockroaches. Have to pay for parking. The bedsheets were all stained. Would not recommend staying there.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Jeffrey

Just a nice place to stay,close to food and entertainment.

Friends

2/10

Poor

24 Jun 2026

Jeffrey

Avoid! Just avoid. It’s an embarrassment that Radisson has their name on this.
Let’s see where do you begin ? It took almost 30 minutes to check in because they couldn’t figure out how to charge a card for $10 in parking. One of the elevators were down. The other elevator sounded like a train when running.
People smoking on all floors
The property is located right next to the highway. Be prepared for it to be very loud all night long hearing trucks and cars.
AC wouldn’t function.
Sheets dirty
Blankets dirty
Police constantly driving around the property.
Dirty. Inside and outside. Dated
Don’t even try to use the pool or revolving roof top restaurant. Front desk has no idea the status of those.
So bad

Self

4/10

Poor

24 Jun 2026

Evelyn

Not clean, looks good exterior but interior very worn down.

Family

4/10

Poor

24 Jun 2026

Leslie

Pictures are misleading. Our outlets didn't work by the bed and a lamp didn't work. I was very disappointed in the stay. It is run down in my opinion

Family_with_children

10/10

Exceptional

24 Jun 2026

Mark

Place was old and had an musty smell to it

6/10

Pleasant

23 Jun 2026

Marc

The biggest issue we had and to be fair it wasn’t the staff’s fault were the storms that rolled through overnight. The electricity was out when we woke up. We were on the 11th floor. No elevators. We’re in our 60’s. That many flights of stairs is not fun but it’s manageable. No lights in the stairwells has got to be some kind of code violation though isn’t it? Luckily a wonderful young man from the housekeeping staff helped us carry our bags down 11 flights of stairs and lit the way with his phone flashlight. I regret not getting his name as he disappeared as soon as we reached the lobby. I should have tipped him at least. The phones were also out so I guess the front desk couldn’t contact anyone either. I have wanted to stay at this hotel for years in my frequent trips to Cincinnati. I just picked the wrong night. I would stay there again as long as the weather was nice.

Family

2/10

Poor

22 Jun 2026

Darren

Stayed for two nights originally in room 1123. We had bed bugs in the room, apparently my wife noticed reviews complaining about the same thing. We let the desk clerk know and he was very helpful in relocating rooms. We moved to 627 which had no bed bugs. Both hotel rooms were extremely run down... Ceiling was all cracked, so we're the corners of the tub. None of the USB ports in either room worked. The plugs next to the bed were so loose. Both rooms were not cleaned well. There were stains on the counters under the tv and between the beds

This is not work the 200+ Cdn. Location is decent, across the river from downtown Cincinnati but go to the Holiday Inn in front or the multiple hotels in Cincinnati. Don't waster your money

Family_with_children

2/10

Poor

22 Jun 2026

Vincent

Hotel is terrible condition and need remodeled. Everything at the property is old and dirty. The room had not been properly cleaned. The tub had black dirty foot print on it. Hair on the bathroom sink. Gross is all I can say. I do not recommend staying there

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Carlos

OK place, a tad dated. Room was fine. I did have a slow draining tub. Asked for it to be addressed. Did not happen. Will stay somewhere else for the value.

Business

10/10

Exceptional

22 Jun 2026

Darla

Our room was nice. We didn't do the breakfast or bar. We did enjoy the pool or should say my grandson did. Have to remember the ice is on the odd floors. I was on an even floor. I will ask next time to be on an odd floor, if possible, but really not a big deal.

Enjoyed our stay.

Family_with_children

6/10

Pleasant

22 Jun 2026

MICHAEL

Wish we could have used the restaurant but we only had 1 night

Friends

2/10

Poor

21 Jun 2026

Shelly

Elevators didn’t work half of the times .. grounds weren’t clean garbage could be seen from balconies . staff wasn’t helpful rude at times
Toilet wouldn’t flush and a pool with hot was listed as amenities.. there was no hot tub .
It was a very disappointing stay for the cost per night

Family

6/10

Pleasant

21 Jun 2026

Taylor

Room wasn't what it was pictured. Bed had sticky stuff on it. Furniture was very beat up and wires were poorly hidden.

Friends

6/10

Pleasant

21 Jun 2026

Wesley

Family_with_children

4/10

Poor

21 Jun 2026

Lorraine

This hotel is nothing like the pics. Im sure at some point this was a very nice place but not anymore. It is run down. Floor in room is absolutely filthy, black feet from walking barefoot after taking shower. Mattress is stained. Bed skirt stained. The small restaurant coffee is absolutely disgusting and not drinkable even after we asked for a fresh pot still couldn't drink it. Bitter thick mud flavor. There is a lot of scratches and dents on furniture and walls. One of the elevators doesn't work properly. All the plumbing fixtures in the shower/tub are loose and not sealed with caulk. The bathroom area is ridiculously small. In general this entire place needs a deep clean everywhere from top to bottom. The restaurant on 18th floor was fun but the menu books are torn and ragged. The fabric on chairs was dirty and stained. The food was decent but the menu is very limited and the kitchen didn't have a couple items that were on the menu. In general everything was kinda run down. However, the staff were all very friendly and helpful. This is NOT a 3 star hotel. I would rate it 2 stars. The price is way too high for this place. Not worth what they ask. I would not book reservations here again.

6/10

Pleasant

21 Jun 2026

Lori

Hotel was run down but served it's purpose. Bed was comfortable enough but could use new pillows and sheets. Shuttle to GAB was a great service. Overall it was an ok place to stay.

Friends

6/10

Pleasant

21 Jun 2026

Lacey

The balcony is really small. Could hardly even just sit out there. Highway was super loud. The service at the restaurant was terrible. The hostess was very helpful! Our waiter never once came to our table. Left after a drink or two.

Partner

8/10

Excellent

21 Jun 2026

diane

An old classic, beautiful bones but dated. Cracked tile, dirty grout but clean otherwise. Staff is efficient. Great location.

Partner

6/10

Pleasant

20 Jun 2026

Gail

Good marks: Towels, beds and room temperature. Rotating restaurant/bar. Bad marks: No blackout curtains, just shears. Noisy next to the highway. Coffee filter basket didn't fit coffee maker. Bottom of toilet leaked.

Friends

2/10

Poor

20 Jun 2026

Erica

Very much lived in establishment.
You get what you pay for and cheap it was. Cracked caulking around tub and shower. Rust and dingy linen.

Self

8/10

Excellent

20 Jun 2026

Beulah

The hotel is beautiful, well kept and the staff was very friendly. Giwvere the hallways looked very outdated and spelled like weed. Overall, the hotel was really good.

Partner

8/10

Excellent

20 Jun 2026

David

The room was wonderful. The view was wonderful. Not a problem with the room or anything. The only problem is I paid up front the full amount plus a 50.00 security deposit. They were taking 10.00 a night out of security deposit to pay for parking. Which means I get 20.00 back. I didn't get 20.00 back and they tried to charge my card another 30.00. Plus one day we were without power for 5-6 hours. Wasn't going to walk 10 flights of steps to a hot room. Nice place but don't understand why they kept my money and tried to charge me 30.00 more. Should have taken the 30.00 off for parking for the inconvenince of no power. My daughter is at Ronald Mcdonald house and I will be coming back up but this taken my security deposit and trying to charge me 30.00 more has made me decide to look elsewhere for a room when I come back. No customer service for 5 hours without power. Thats not a good look. Hotels.com has sent me a review. Don't know how to fill that out!!!

Self

6/10

Pleasant

19 Jun 2026

Adena

My initial thought on walking into the lobby was that it smelled bad. I believe it was from the pool, which made me not want to use that amenity. Our room was on the 6th floor but we had to go to a different floor to get ice, which we were told, after we asked, that most of the ice machines were not in operation.
We did get a table in the restaurant, even though we had to wait until 9pm to get in. Our waitress was great and the view spectacular.

Family

10/10

Exceptional

19 Jun 2026

Cecil

We loved our stay. It was quiet and peaceful. The room was clean and well-maintained. Wish we would have had a better view- we were on the interstate side but still had a fairly good view of the city. Would recommend!

Partner

10/10

Exceptional

18 Jun 2026

alicia

The view is wonderful and location convenient to downtown Cincinnati and the ball parks. The staff was great! Very helpful and friendly. We will definitely go back.

Partner

4/10

Poor

18 Jun 2026

Deborah

The hotel advertises two on site restaurants, even posting menus; however, neither is open. A staff member said that they had not been given any idea how long they would be closed. One of the minimum requirements for me to rent a hotel room is on site food. It was a major inconvenience, and seems to constitute false advertising.

Friends_and_family Friends

8/10

Excellent

18 Jun 2026

Drew

Good experience.

2/10

Poor

18 Jun 2026

Allena

This hotel is an actual dump. Balcony is dangerous and rickety literally almost falling off. Bed was broken. Tornado warning last night and Alarms in the hotel was going off for hours after the fact. I left within 5 hours of being there. There is also a homeless encampment in the LL parking garage. Completely disgusting and unacceptable. This property should be condemned.

Friends

10/10

Exceptional

18 Jun 2026

Jeffrey

Close to food and sports venues.

Friends

8/10

Excellent

17 Jun 2026

Rosell

I would like to recommend update the regular tv replace for smart tv.

Family

4/10

Poor

17 Jun 2026

Tim

It looks like this place was great once upon a time. Looks dirty, rundown, noisy now. Restaraunt was closed when we were there. Homeless people in the parking lot. It was a rental car, but still felt unsafe. Looked dirty all around.

Self

8/10

Excellent

17 Jun 2026

Raul Antonio

I would come again. I read reviews about this hotel having a bedbug issue. I hope this did not happen to me. Staff were okay, first day, they were rude and dismissive. Last day for check out, I was talking to real nice lady and helped me ease my frustrations.

Self

10/10

Exceptional

17 Jun 2026

NEWELL

The room was very clean and had a great view of the city. They was a little road noise but with the fan running it was easy to fall asleep. The staff was friendly.

Family

2/10

Poor

17 Jun 2026

James

Very dirty and poorly maintained. There was roaches everywhere: the pool, the hotel room, lobby, EVERYWHERE!! Staff was rude also, would not recommend staying here at all.

Family_with_children

8/10

Excellent

16 Jun 2026

Bradley

Not bad pool was cold though and room was a lil dirty but not bad for the price.

Family_with_children

10/10

Exceptional

14 Jun 2026

Rigo

Free breakfast would be nice!!

Self

4/10

Poor

14 Jun 2026

Warren

Overall, not very impressive. Checked in late and was told that there was no hot water. Too late to find another place. Next day the water was “fixed” but still only like warm. Front Desk apathetic about all. Went for breakfast and was told that restaurant was closed because there were too few guests. Stay somewhere else.

Self

6/10

Pleasant

14 Jun 2026

Dawn

The reservation we had was for a king bed city view room. When we checked in, the room that was reserved was not available. The lady that checked us in was extremely sweet and apologetic and we were given a discount off of our stay with a comparable room minus the city view. The other gentleman at the front desk was equally pleasant even though his guests that were being checked in had an issue with their reservation as well. The TV was not working so the same lady at the desk brought us new batteries for the remote but we discovered that the cord was not functioning properly. She did everything she could to ensure our stay was the best it could be. It was unfortunate that the lounge was closed but overall we enjoyed our first stay at Radisson. We will book our next visit because both of the front desk associates were phenomenal and did their very best!

Partner

2/10

Poor

14 Jun 2026

Andrew

Felt uneasy about how clean the room was and then this morning found a very large cockroach in the room as i was showering my children. I talked to staff with a manager present and didnt even get an apology just an ok, we will take care of it. Threw away our belongs on the sink, unsure if they were contaminated.

Family_with_children

8/10

Excellent

14 Jun 2026

James

Good location for attending riverboat and sports events

Family

2/10

Poor

14 Jun 2026

Cortenay

Staff not helpful. Restaurant/bar closed. Why? “Because it is”. Need permission to get a drink at the 18th floor restaurant. Rude dude had to ask for permission again once we got there. Elevators super scary. Press up, plan to go down. Press up plan on going down or being stuck on the the 4th floor with the alarms going off. The pool was closed for what looked like an extended period of time. Don’t let the picture online fool you. This place is “run down”. Many guests reported seeing bugs in their room. The staff said “ok”. Let’s not forget the smell of marijuana throughout the entire facility. Even from workers. Once we returned from the concert we packed our bags and didn’t even stay for the night. We couldn’t get out of there fast enough. DO NOT RECOMMEND. Run. Find another place quick!

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Steven and Sandra

The room was very nice. Obviously remodeled and up dated for such an older building.

Partner

8/10

Excellent

14 Jun 2026

Fred

The room was clean and comfortable. Unfortunately, there were no coffee pods to start my day. I'm sure they would have brought them, but I was in a hurry to start my day. The drain in the tub/shower was very slow so water backed up while I was showering. Overall, the value is good for a relative large city, but the facility is showing its age and needs a facelift. I did just a one night stay and was happy with my choice. I did not visit the restaurant.

Family

4/10

Poor

13 Jun 2026

Danniel

When we got there to check in, my kids were talking about the pool and excited to go swimming, got the room key went and changed, got down to the pool and it was closed and drained. Would've been nice for them to say something prior to check in, considering they heard my kids talking about swimming. They did refund my money, but with an attitude.

Family_with_children

6/10

Pleasant

12 Jun 2026

Jennifer S

Upon arrival myself and others guest checking in were informed that there was no hot water and could opt to make other reservations elsewhere if we choose. There seemed to be a problem with my check in since I booked with a 3rd party though I was never told the issue. Room was nice and clean though the bathroom was in need of ventilation. Also, we could not make coffee in the morning because our coffee maker didn't have a basket to put the coffee in. Room service only came to your room every 3 days. It was not a horrible experience, but enough to make me not want to book here again.

Friends

10/10

Exceptional

12 Jun 2026

Marco

Great place located over looking the city loved it !

4/10

Poor

12 Jun 2026

Heather

If you have an issue with bugs, this is not the place for you. From a cockroach in our room, to water bugs running through the breakfast area and the employees just kind of shrugging their shoulders because they know about it. Our waitress literally stopped to let one pass and then came back with a dustpan and just swept it up like it wasn't a big deal. One employee told me that the hotel is owned by investors and they refuse to put any money into it calling it the \"rachetson\". The AC was out on the entire first floor so the breakfast area was unbearable. I felt super sorry for the employees that had to sit at that front desk. This hotel looks like it was pretty happening at one time but has been let fall apart. I was very bummed because I've seen this hotel from the freeway for years and always wanted to stay there. I'm grateful not to have seen bed bugs but even the bottom mattresses aren't in casements like in other hotels. Our balcony door handle ripped off right in our hand when we tried to close the door and when I went to the handle on the other side of the door, it was loose too so I made someone come up and close it for us. Unacceptable. It was clean but their fix? Free breakfast. We saw the bugs and didn't even finish our food. Never again

Friends_and_family Friends

2/10

Poor

12 Jun 2026

Sean

Worst stay of my life. Asked for early check in, was told no problem. Got to hotel told couldn't check in until 4pm. Arrived at 1pm. Found out reason was no hot water. Told 3 different times it would be back on.
Both property restaurants were closed,pool was closed, sink clogged. Was my wife's BD weekend. Just ruined. Also staff was rude and impatient. Lastly, even though I booked through a 3rd party at other hotels, this property couldn't provide me with a receipt. Do not stay here. Im hoping to get my money back. Worst experience ever.

Partner

2/10

Poor

11 Jun 2026

Renee

There was no warm water available and we were told it would not be fixed until 1 pm the following day. Our “no smoking” room had cigarette burns in the curtains and cigarette butts on the balcony. The air conditioning leaked water all over the carpet. The river view that I paid extra for was literally a glimpse of the river that you could see in between buildings. Terrible.

Family_with_children

6/10

Pleasant

11 Jun 2026

DaJanae

The room I stayed in was nice overall, but there were a couple issues that affected my experience.

When I arrived, I was informed that there was no hot water due to a problem, which was disappointing. I do feel like the room should have been discounted because of that inconvenience.

I also had a minor issue with the elevator it got stuck while I was going down from the 5th floor, but I was able to open the doors and take a different elevator, so it wasn’t a major hassle.

Overall, not a bad stay, but definitely some things that could be improved.

Self

6/10

Pleasant

10 Jun 2026

Jacob

Staff was great! However, the hot water heater broke when I arrived so I was unable to take a warm shower the next morning. It happens but it did throw some cold water on my stay.

Room was clean too!

Friends_and_family Family

4/10

Poor

10 Jun 2026

Verified traveler

Walls had hella marks on them shower was ass and didn’t drain with horrible water pressure only needed the place to shower too bc my bathroom was getting renovated. Not even sure I got my deposit back 😂

Self

2/10

Poor

10 Jun 2026

Sandy

We won’t be staying again after many years of this being our go to.

Family_with_children

2/10

Poor

10 Jun 2026

Gretchen

This place is a train wreck. I thought the rate was cheap because I booked it same day. But it’s probably just because it’s laughably terrible. Suuuuper dated and run down looking. Heads up they charge $10 for parking in the dimmest scariest parking garage you’ve ever seen, despite their website saying parking is included. Was told “they can’t get into the web site to update it”—how convenient. Got to the room and it is DAMP. Like, living in a rain forest damp. Lowered the temp on the ac but that made zero difference. Fridge leaked and the bed had a visible sag in the middle making for a stupid nights sleep. The view is nice but the windows looked like they hadn’t been washed since the 80s. But the BEST part is waking up to find the whole place has zero hot water and no idea when it will be fixed. Do not be fooled by the location and price. This place will enrage you.

Partner

8/10

Excellent

10 Jun 2026

Juan

I like pretty much everything

Partner

10/10

Exceptional

08 Jun 2026

Brandy

The pool was down when we stayed, but I think it was being cleaned.

Family_with_children

2/10

Poor

08 Jun 2026

Ruben

The sink don't work. The blinds where broken. The revolving restaurant was the next floor up. Couldn't sleep because it keep revolving all through the night

Friends_and_family Friends

2/10

Poor

07 Jun 2026

Macy

Not a great experience. Got our room and instantly saw a cockroach in the shower. Went and told the desk and they said, we know, sorry and did nothing si we went and bought roach traps and powder ti make sure. Went swimming on the last day and there was a huge roach by the pool. Lobby smelled like sewage, the air conditioning was not cold enough. No vent in the bathroom and really dirty floors. Would not recommend staying here

Partner

6/10

Pleasant

07 Jun 2026

Susan

Although there was no one checking at the hotel, the desk clerk refused to allow an early check in at 3 rather than usual check in at 4. We had a wedding to attend at 5:30 and had a 30 minute drive to the venue. She didn’t care.

Partner

4/10

Poor

04 Jun 2026

Hunter

👎

Partner

10/10

Exceptional

04 Jun 2026

Sean

Always a wonderful time with a fantastic view of the city!

Partner

2/10

Poor

04 Jun 2026

Joseph

Door to room did not close consistently. Bathtub did not drain. No dark curtains on windows. TV remote did not work properly. USB ports did not work properly. Some Electrical outlets did not work properly. Would not recommend staying here.

Self

6/10

Pleasant

02 Jun 2026

JAMES

This Radisson has seen its better days. Its getting quite old, but fairly well maintained. I do have an issue with how bad the elevators sounded, it was a little worrisome each time I rode in it. The rooms were still kept clean. For the price, better than other places in the area and very convenient for football and baseball games in Cincinnati. They did charge $10 per day parking fee which I do not remember seeing on the online site.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Kaylee

Ice machine was broke on our floor. For the price I did expect it to be nicer. Room wasn’t very clean. Other people’s hair was on the ground.

Partner

10/10

Exceptional

31 May 2026

Andrea

Great time

Friends

6/10

Pleasant

31 May 2026

Audrey

This hotel is a bit overpriced for the state it’s in. I understand it’s an old building but it is definitely not maintained well. I would find something else in the area. And no fault of the staff, they were all excellent!!

10/10

Exceptional

31 May 2026

Bobby

Good location room was very clean and great view! Love it there

Partner

6/10

Pleasant

31 May 2026

Jerome

The stay was okay. The hotel was outdated and the room had areas that could use repair

4/10

Poor

31 May 2026

Yolitzi

Been here years ago and the rooms seemed cleaner then. Now they look a bit worn out, but we are talking almost a decade. Pool was there we didn't get to use it. However, the front desk staff needs to properly trained so they don't say one thing and then say another. I was treated quite rudely and rushed out of the room. I started by requesting a later check out even if I had to pay a difference. I was advised they don't do late check outs and ask for 30 minutes while I got my stuff together. Then I was harassed at 20 after. Due to miscommunication provided on their behalf. At the end front staff I believe her name was Leslie was supper rude for no reason. I was checking out on a Monday I'm pretty sure the hotel wasn't fully booked come the next evening. Then as I was leaving another couple was loading up their car and they where approved a 1 pm check at no cost. I was like this is unbelievable. I do travel often and usually have better assistance than this. I had flown in for a Reds game and the taste of Cincinnati.

Friends_and_family Family

6/10

Pleasant

30 May 2026

VASTHI

The room was not clean. There were empty containers of pringles on the balcony.
The restaurant was closed. They only cleaned the rooms every 3 days. The linen in the gym had not been emptied during my entire stay, adding to the odor of the room.
There was no telephone in the room to reach the front desk. I was dissapointed, however, the view from the room was amazing!

Family

8/10

Excellent

29 May 2026

Bradley

Haven't had it

6/10

Pleasant

29 May 2026

Noah

My first impression was the lobby smelled of weed. Room was clean also bed comfortable. However if you stay on the highway side...I now see why there is ear plugs in the room, very loud but they do really try to cut down on the noise of traffic by the 2 panes of glass sliding doors but renders the balcony useless. I would stay again but not the traffic side of the hotel.

Partner

8/10

Excellent

29 May 2026

John

The room pictures on Travelocity isn’t what my room looks like. The room had a stale smell. The highway noise was so loud that I noticed packaged earplugs on the table in the room beside the tv remote. The food service is the bright spot for this property. We dined at both restaurants and found them excellent.

Business

8/10

Excellent

28 May 2026

Judy

The room was clean the hotel was convenient to our activities

Family

8/10

Excellent

28 May 2026

Nathaniel

Great value and location

Self

6/10

Pleasant

28 May 2026

Braam

Great view at night.

Partner

10/10

Exceptional

27 May 2026

Christopher

Great view ! Great room

2/10

Poor

27 May 2026

Tierra

Please upgrade this hotel. It’s really old looking

Partner

2/10

Poor

26 May 2026

Lindsay

They had given up my reservation because my flight was delayed so I was only able to check in at 5:30am and then had to wait to be rebooked. The room I was given was not clean and the bed was not made. The hotel smelled like smoke and mold, and there was an active major water leak. There is also no included breakfast as described.

Self

8/10

Excellent

26 May 2026

Sincere

Better wifi

Partner

10/10

Exceptional

26 May 2026

Glenn

Great room expensive breakfast

Family

6/10

Pleasant

26 May 2026

Dana

The hotel was right off the expressway, which was convenient for travel. However, it also added to the noise.

The first night, the air conditioner was so loud that we asked to be changed to a different room for the last 3 nights of our stay. The staff was very accommodating in allowing us to do so.

Family

2/10

Poor

26 May 2026

Amanda

The front desk were not friendly or helpful at all. Looked at us and asked our name and said okay I need a card. I booked this hotel to go to the spinning dinner. Well we get there and its not open and does not open until Wednesday. I was so pissed that not one person could tell me that. Also get back around 1130 and there is like the front desk person's boyfriend or whom ever he was at the front desk and she was way too busy to help us. All we wanted was a list of food places that would deliver to the hotel. Well no help went to the room and used door dash. Also when we got there. The trash and the sheets were thrown outside the room just sitting there and stayed there all night. Would not recommend this hotel to anyone. very Very disappointed and not worth our money at all. I would like a call back about this please. Amanda 937-508-3495

Family

6/10

Pleasant

26 May 2026

Charmaine

Room was clean, but hallways had a strange odor. It was a very comfortable bed and good place to stay for the price. I did not utilize the breakfast. Was very pleased with the covered parking for $10 fee.

Self

10/10

Exceptional

25 May 2026

Shameka

I enjoyed staying there. The building is unique.

Self

10/10

Exceptional

25 May 2026

Omar

Great hotel with nice views

6/10

Pleasant

25 May 2026

Rodrica

Okay stay

Partner

2/10

Poor

25 May 2026

Mike

Staff people did good when I canceled, I couldn’t stay more then half hour. Pictures from the hotel is nothing like that when you go there. Smell like weed and sweat all the time, bed was not comfortable at all. I can say that was clean enough. About their view I reserved a city view and my city view was the parking lot with highways, even if you stay there you probably wouldn’t have a good rest for the noise outside and the music of people they have inside too. Horrible 30 min of my staying.

Partner

2/10

Poor

25 May 2026

Sandy

We have stayed several times at this hotel. We have never had a bad experience until this time. We had 3 rooms booked for 2 nights. The front desk staff tried to be helpful but the rooms were not clean, the restaurant not open, the pool was very cloudy and dirty and most of the time we smelled MJ wherever we were. We understand Ohio is legal but thought choosing a Ky hotel it might be better with 6 small children. We will not be returning. When we approached the front desk about our concerns they apologized and told it was under new mgt.

Family_with_children

6/10

Pleasant

25 May 2026

Rachel

The rooms were not very clean. Under neath our bed was a dirty fork, baseboards falling off in the bathroom. Its not a well maintained hotel.

Family_with_children

10/10

Exceptional

25 May 2026

Dalina

The hotel was in a beautiful location, with a fantastic view. It had a swimming pool and very comfortable rooms.Thanks

Partner

8/10

Excellent

24 May 2026

Akash

The views were nice for our room. And the location and the room were okay for the price. But, the property feels really dated. Doesn't mean that it's unclean or that the staff are not professional, but it could do with a renovation.

Friends_and_family Friends

8/10

Excellent

24 May 2026

Michael

Room was clean and bed was comfortable.

Partner

4/10

Poor

24 May 2026

Melissa

Pool was very cloudy. The filter was poor or not working couldn't swim.
Front staff was inappropriately dresses with a large chain around the neck with a pad lock. As well as a key looped into his ear ( not a necklace by any means). Did not give an appropriate first impression. Broken items in the room such as the toilet paper holders not being attached to the wall. Mattress were old and sinking.

Family_with_children

8/10

Excellent

24 May 2026

Danielle

The hotel is very old but a good price for the location.

4/10

Poor

24 May 2026

Melissa

Smokers outside close to the door made that smell float in. The staff member who checked me in was not professional appearing in physical clothing but in attitude. Weed smell in elevator. Room was adequate at best. Ice machine did not work on my floor and stopped working on the next I tried. When asked about my stay, I replied 'no, I didn't enjoy it' and she did not follow up reply 'oh I'm sorry ' or 'what was the issue' or 'what can we do better'. I canceled staying there on my return trip.

Self

8/10

Excellent

23 May 2026

jerry

We enjoy that each room has a balcony which is unusual for high rise hotels.

Partner

6/10

Pleasant

23 May 2026

Ashley

Room was clean was helped quickly. Very nice pool

Partner

6/10

Pleasant

21 May 2026

James

This Radisson Hotel Cincinnati Riverfront is dated, but honestly, it shouldn’t be. It’s in a great location, and all the rooms appeared to have balconies. That said, the rooms definitely show their age with some peeling paint, outdated tile, and older carpet. The sheets and beds were average, but our room had its own in-wall HVAC unit that cooled very well.

The hotel’s biggest selling point is “The 18th,” the rotating restaurant on the 18th floor. From my research, there are only a handful of rotating restaurants left in the U.S., so this was a unique experience. The 360-degree city and landscape views were absolutely fantastic, and we got some great pictures.

Surprisingly, the food was not dated like the building itself. It was actually above average, and the skyline views made the dining experience even better. The staff was pleasant, although on a Friday evening I only saw a handful of couples dining there, which was disappointing considering how unique the restaurant is.

We visited during the Maifest festival, and it was literally across the street from the hotel. The festival was great, and the surrounding bars and restaurants were all within walking distance. The immediate downtown area adjacent to the hotel felt safe and welcoming.

We also visited the Ark Encounter, which was about a 25-minute drive away and definitely eye-opening.

Bottom line — was the price worth it? Would I stay again? Should you consider it? And do I hope the owners update the property?

All

Partner