Name: Renaissance London Heathrow
Address: Bath Road, Hounslow, Middlesex, London, TW6 2AQ, GB

10/10

Exceptional

02 Aug 2026

Farrah

It was a very comfortable one night stay. Restaurants for dinner and breakfast were excellent. Shuttle to airport was very convenient. Rooms were spacious and clean. Beds comfortable and bathroom complete with tub & shower combo. Coffee /tea corner and mini refrigerator too. Would stay there again.

10/10

Exceptional

02 Aug 2026

Carol

I deliberately booked the runway view. It was excellent.

I would definitely stay there again.

10/10

Exceptional

28 Jul 2026

Karen

Awesome hotel and great location

10/10

Exceptional

27 Jul 2026

Dianne

The room was clean and spacious. Watching the planes come & go was a bonus.

8/10

Excellent

26 Jul 2026

Deborah

The restaurant in the lobby is very good and that is why we stay there. Not horribly expensive.

6/10

Pleasant

26 Jul 2026

Kemi

Great

Self

8/10

Excellent

25 Jul 2026

Lindsey

Extremely convenient location. Took the Hoppa transportation from LHR, there is a restaurant, cafe, bar, and souvenir shop on the property. Staff was extremely helpful and we were able to check in a few hours early. Large breakfast buffet was great, great price too. The air conditioning worked well, the hotel is a little dated, but it’s perfect for what you need it for.

10/10

Exceptional

25 Jul 2026

Roger

Great location, very close to T2 at LHR. This is the most soundproof hotel we have ever been in. We sat in the restaurant, and could see the planes taking off, literally just a few hundred meters away and could not hear a sound from the jet engines at full thrust. Quite remarkable.

10/10

Exceptional

24 Jul 2026

John

I continue to use this hotel regularly because of its proximity and transport links to the terminals, its superb breakfast and its excellent bedrooms and bathrooms.

I find the shower unit most advantageous given the powerful shower mechanism.

The staff are always friendly.

10/10

Exceptional

23 Jul 2026

Toby

Great property to stay in, had no issues at all and would recommend to anyone, especially those travelling on business to the area.

10/10

Exceptional

22 Jul 2026

Julie

Great for an overnight stay when you need to be (very!) close to Heathrow. The view from a runway view room is perfect for any plane spotter! Could spend hours watching it like TV. The staff are really helpful too, helping me reunite with my glasses that I’d left behind.

Family

10/10

Exceptional

21 Jul 2026

Jeffrey

Close to the airport. Great for a quick stay.

10/10

Exceptional

20 Jul 2026

John

Friendly staff. Decent size modern clean rooms. Handy restaurant on site. Very convenient for airport travel.

Self

6/10

Pleasant

19 Jul 2026

Tarlika

The hotel is close to Heathrow Terminal 2 &3 so that's great.

The breakfast was good but the coffee was very strong.

8/10

Excellent

18 Jul 2026

Brianne

Clean room and great staff

10/10

Exceptional

18 Jul 2026

Chong

All staff are very friendly and helpful. The hotel was clean and room size is bigger than others hotel and has good amenities. I will use it again.

Friends

8/10

Excellent

17 Jul 2026

Cherie

Close to airport. Would recommend using buses, staff didn't seem to be informed about how to use buses.

Clean and the check in was flexible. Some staff seemed that they didn't know what was going on but we liked the property.

Partner

10/10

Exceptional

16 Jul 2026

Phillip

Clean room and pleasant staff.

Self

10/10

Exceptional

14 Jul 2026

Christine

Very handy hotel at Heathrow with shuttle to terminals

Partner

10/10

Exceptional

13 Jul 2026

Judith

Great staff. Comfortable room. No noise from Heathrow.

Self

10/10

Exceptional

12 Jul 2026

DAVID

We appreciated having more than fun restaurant available right at the hotel. There were cool drinks available when we walked in which was also appreciated. The only downside was Nescafé coffee in the rooms. I don't happen to drink coffee but every other hotel we stayed in, had upscale coffee makers with pods.

Partner

6/10

Pleasant

11 Jul 2026

adrienne

Handy overnighter at Heathrow if flights don’t connect.
We booked an executive room - the breakfast was the worst I have ever encountered. Very basic bread, thinly sliced ham and cheese - all very low quality.
Evening offerings were a lot better, wine barely drinkable though.
All staff were lovely, friendly and helpful.

Partner

10/10

Exceptional

10 Jul 2026

Gary

When we arrived at the hotel after a 14 hour flight, we were met by a very friendly and helpful receptionist, he could see we were exhausted and made our check-in very easy and quick, the concierge took our luggage and delivered it to our room, we were very pleased with the room it was spotless and had all the facilities we needed, the bed was comfortable and the linen beautiful cotton, after settling in we went to the bar and was again met by a nice smiling young lady, the bar area was clean and tidy, the drinks a little expensive but it’s expected really.
This is a lovely hotel and is very handy for Heathrow airport. Will I book this hotel again, definitely.

Partner

6/10

Pleasant

09 Jul 2026

Sharon

A bit noisy. I could hear people opening and closing their doors at night.

Self

10/10

Exceptional

07 Jul 2026

Kenneth W

Very nice hotel

Partner

8/10

Excellent

07 Jul 2026

Mark

Their airport shuttle is not managed by the hotel and is very difficult to determine how to find. Upon calling the hotel 3 times, no one answered between 10-10:30 pm.

Self

10/10

Exceptional

06 Jul 2026

Wendy

Stayed 1 night, room very clean, bed lovely and comfortable, could have done with a few more pots of milk , but would definitely recommend this hotel to anyone thinking of over nighting for a flight out of Heathrow

Self

10/10

Exceptional

06 Jul 2026

Grace

This is a very clean and efficiently run hotel. The staff is sensitive to the needs of travelers and is very helpful in solving problems. Restaurant serves good food with a smile. Will use the again when faced with a quick stop over.

Friends

4/10

Poor

06 Jul 2026

Martin

Broken AC in the middle of summer. They tried helping by

10/10

Exceptional

05 Jul 2026

Devon

The staff were incredible and the food / service at the bar was one of the best meals of our trip! Really happy we opted to stay here. Also helpful having the shuttle stop there consistently!

Partner

10/10

Exceptional

05 Jul 2026

John

Staff and other guests were very helpful. The lift requires your hotel room pass to operate, which was not readily apparent to me. Also, I found locating the room confusing as all the long corridors and rooms look identical. It's just me though! Both times other guests came to my assistance.
The temperature control of the room was excellent and allowed for a good sleep on what was a warm day.
The availabilty of a regular Hotel Hopper bus to terminal 2 was really good. I am staying here againmon my way back from holiday so hopefully I'll be less confused this time!

Self

10/10

Exceptional

05 Jul 2026

Mohit

older building from outside - rooms are fine.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Alison

Comfortable stay

Partner

10/10

Exceptional

04 Jul 2026

Marc

The hotel is very close to Heathrow.They have a bus shuttle that picks you up in front of the hotel and runs every 30 minutes starting at 04:30 7 pounds per person. Or a taxi around 20 pounds.
Very convenient for an early flight.

Partner

4/10

Poor

02 Jul 2026

Brian Overington

The check-in system was down on arrival so slowed it down but staff did explain and apologise. Emailed them a few days before arrival and was assured the sofa bed would be made up on arrival and it wasn’t. The sofa bed was not fit for anyone to sleep on. The mattress on it was only about 2 inches thick and worn away to nothing. Also woken up twice by the maid coming in the room even with the do not disturb up. Real shame this visit as we always use this hotel and always been 5/5 in the past.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Ian

Stayed here again on our return leg from this holiday. We had a runway view room on the second floor but it was a lot nicer.

10/10

Exceptional

01 Jul 2026

Lorraine

Our room was lovely and the staff were extremely helpful

Partner

10/10

Exceptional

01 Jul 2026

Vanda

Fabulous runway view from the room. My inner geek was very happy. Staff quick and efficient, room was quiet and veds very comfortable. Would defo stay again.

Partner

10/10

Exceptional

30 Jun 2026

Ronald

Front desk service was very good. We are Bonvoy members and were treated special.

Partner

10/10

Exceptional

30 Jun 2026

Nicole

The hotel Is lovely clean and comfortable. The breakfast buffet is amazing. Lots of options and delicious. The restaurant/ bar also very good. I did have to ask for a server and waited a few minutes for my order to be taken but once done, they were friendly and food was very good.
The rooms are very nice. Beds comfy. Bathrooms with tubs and huge fluffy towels. Being so close to Heathrow it is busy - a lot of airline crews- but never overly busy or crowded feeling as it’s very spacious. As a Canadian, I think quite reasonable overall for the price.

Self

10/10

Exceptional

29 Jun 2026

GAYNOR

Would stay at the Renaissance Hotel again. Staff were very friendly and helpful. Enjoyed the food in the Bar and Breakfast buffet.

Self

10/10

Exceptional

28 Jun 2026

Danny

Nice hotel, very good location, absolutely perfect for a early flight.

Partner

10/10

Exceptional

27 Jun 2026

Michael

From check-in to check-out our stay was very smooth! Very comfortable beds, helpful staff, and a great restaurant on site. Next time we fly into Heathrow we’ll definitely stay at the airport Renaissance again!

Friends_and_family Friends

10/10

Exceptional

26 Jun 2026

Lisa

Supper nice and helpful staff

Partner

10/10

Exceptional

25 Jun 2026

Anne-marie

Easy check in, Milan was lovely and friendly.
Ideal to get to the airport
Would definitely stay again

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Kayleigh

The staff were incredible and the room was beautiful. The bed was clean and comfortable and the runway view was lovely to wake up to. I didn't eat there, but did have a drink upon arrival and the bar was well run, too.

Self

10/10

Exceptional

23 Jun 2026

MAXINE

Room clean and bathroom clean. Staff friendly and helpful. Close to Heathrow airport and hotel has shuttle (buy ticket but very reasonable).

Partner

10/10

Exceptional

22 Jun 2026

Mark

Good close location to airport. Comfortable rooms and clean . Breakfast was really good and large selection. Meal at the bar was very good. Staff are friendly and helpful.

Partner

10/10

Exceptional

22 Jun 2026

Todd

Nice place. Convenient bus to the airport was cherry on top!

Self

6/10

Pleasant

21 Jun 2026

Douglas

Clean room, essentially what you would expect from a Marriott. Very expensive food, as you would expect from a competition-free airport hotel. The Wi-Fi connection in the room was so poor as to be unusable. My biggest gripe is the accessibility from Heathrow, the closest terminal of which is only a half-mile from the hotel, a completely walkable distance in normal circumstances. But there is no, emphatically no way to get to the airport on foot. Your options are: take the Hoppy bus for 7 GBP (like 10 bucks for a 5 minute ride), take a cab for 12 GBP, or wander around outside on the street until you find one of the local buses that get you to the airport in 5 minutes for 1.75 GBP. But you need to download the app and, of course, that's the least-advertised and least practical option.

Self

10/10

Exceptional

21 Jun 2026

Jo

Super! Highly recommended. Thanks all :)

10/10

Exceptional

20 Jun 2026

Nishtha

we had an excellent stay at this heritage property!

Partner

10/10

Exceptional

19 Jun 2026

Christopher

Fabulous hotel for plane spotters. Great view of runway. Comfy beds. Very quiet rooms. Staff so lovely. Been 5 times now, love this hotel. The bar & restaurant are very expensive so we use the local pub (Pheasant Inn) which is AMAZING or McDonalds across the road. Parking £15 a night which sounds bad but for the area that is good value! Also useful for Thorpe Park. Definitely visiting again in the Summer. Love this hotel!

Partner

8/10

Excellent

17 Jun 2026

Verified traveler

Handy for airport

10/10

Exceptional

17 Jun 2026

Melanie

Great staff, lovely restaurant and good quality food

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Lizzette

I think the bathtub is a little difficult to get in and out for adult people. Overall a good stay and the shuttle was a plus.

Friends

10/10

Exceptional

17 Jun 2026

Steven

Stayed here before, comfortable and convenient for the airport as the Hoppa Bus stops outside the front door.

Partner

8/10

Excellent

15 Jun 2026

Jayne

Room was clean, shower was excellent.
WiFi was very poor.
Dinner was very good and value for money. Breakfast was very expensive.

Partner

10/10

Exceptional

15 Jun 2026

Andrzej

Excellent for Tesla supercharger and proximity of Heathrow airport and good connection to City…………….

Self

8/10

Excellent

15 Jun 2026

Shawn

We enjoyed our stay. The WiFi was an issue for the first three days. They did change our room, but it did not resolve the problem. Eventually it did start working again. The staff were very helpful and friendly. Rooms were clean and exceptionally quiet.

Partner

10/10

Exceptional

14 Jun 2026

Chris

Good room and hotel

Family_with_children

10/10

Exceptional

14 Jun 2026

Jacques

Tout était parfait !

Partner

8/10

Excellent

13 Jun 2026

David

Lovely hotel, helpful staff, but food and drink are a bit on the pricy side.

Self

10/10

Exceptional

13 Jun 2026

Fiona

The airport shuttle - £7 each - was very useful. Room good. Didn’t have breakfast as flight too early.

Partner

6/10

Pleasant

12 Jun 2026

Janice

This was our second visit before a flight. Very disappointed this time as our roomwas next to what looked like staff lifts. So not much sleep with the noise.

Partner

10/10

Exceptional

10 Jun 2026

Alfonso

Location, great staff, nice breakfast and ample rooms.

Partner

10/10

Exceptional

10 Jun 2026

Gaynor

great clean room. Husband loved the view of the runway. Great hotel to pick up our flight. Excellent breakfast.

10/10

Exceptional

09 Jun 2026

David

Bathroom could have used some maintenance but otherwise very clean. Carpet should be steam cleaned.

Partner

10/10

Exceptional

09 Jun 2026

John

Check in was efficient and friendly. The room was clean and quiet. We used Cafe Cha for a quick breakfast, which was clean and tidy, coffee good.

Friends_and_family Friends

8/10

Excellent

09 Jun 2026

Jon

Quiet room

Partner

10/10

Exceptional

08 Jun 2026

Sally

Convenient to LHR with a Hoppa Shuttle dropping us at the terminal before our flight! Nice staff, good dinner, and comfy bed!

Partner

10/10

Exceptional

08 Jun 2026

Oluwatosin

Good hotel

Partner

8/10

Excellent

08 Jun 2026

stephen

Helpful welcoming staff good restaurant

Partner

8/10

Excellent

08 Jun 2026

Antony

Check in team enabled me to check in early as I was changed to an earlier flight.

10/10

Exceptional

07 Jun 2026

teddy

Top

Self

10/10

Exceptional

07 Jun 2026

Seneca Maria

Clean and convenient property with friendly staff.

Family

2/10

Poor

07 Jun 2026

joanne

Nothing good to say, and that says it all.

Partner

10/10

Exceptional

07 Jun 2026

Michele

Only stayed for one night on a long layover in London, but with a restaurant and bar on site, and very comfortable rooms, it definitely worked for us. There is not a great deal around in walking distance.

Partner

10/10

Exceptional

06 Jun 2026

Natalia

Nice design, comfortable bed and close to T2 and T3. A very good experience.

Self

10/10

Exceptional

06 Jun 2026

Cecilio

Excellent service by all members of staff.

Family

10/10

Exceptional

05 Jun 2026

MAXINE

We were upgraded to a runway view room and as a birthday gift given 24hr access to the Executive Lounge. Staff were excellent, as was the room. We thank you for such a pleasant, enjoyable stay. Highly recommend.

Partner

6/10

Pleasant

05 Jun 2026

Yann

Very long wait on check-in

Family

10/10

Exceptional

05 Jun 2026

Dennis

Room was comfortable and quiet. A decent restaurant and a good breakfast included

Partner

8/10

Excellent

05 Jun 2026

Zlatko

Q

Self

8/10

Excellent

04 Jun 2026

Patsy

Everything was excellent with the exception of the breakfast I ordered to my room. I ordered the blueberry pancakes, but received regular pancakes with a sliced strawberry. They were not that great, but the dinner (salmon) I had the night before was very delicious. Everyone was very nice and helpful. The shuttle to and from the airport was easy and convenient. I would definitely stay there again!

Self

10/10

Exceptional

04 Jun 2026

Odette

La rapidité à l’accueil, le service courtois et le fait qu’il y ait un restaurant à l’hôtel.

4/10

Poor

03 Jun 2026

Sibonani

The toilet was dirty with the brown stuff when I entered the room. Really disgusting. Made the whole room feel utterly disgusting. Level of cleaning generally poor

Self

10/10

Exceptional

02 Jun 2026

ANDREA

Really appreciated that they actually had shampoo, conditioner, body wash AND body lotion in the bathroom. So many places do not have those anymore.

8/10

Excellent

01 Jun 2026

Wesley

Very handy location. Bus to Heathrow useful

Partner

10/10

Exceptional

01 Jun 2026

CASSANDRA

Excellent staff throughout. Friendly, helpful.
Room clean and good quality throughout.

Family

6/10

Pleasant

01 Jun 2026

Helena

For the price, the room needs a refresh urgently, in order for it to keep up with the masses of Heathrow competition. I paid extra for the runway view but the windows are so dirty that you can’t see anything. The T5 Thistle is half the price and on par for amenities, albeit a smaller room.

6/10

Pleasant

31 May 2026

William

Not very satisfied with the service and standards of the hotel.

Business

8/10

Excellent

31 May 2026

Erin

The hotel is in a good location bar and Resturant was lovely with friendly and helpful staff and good value
Room was well equipped but thin walls could hear a lot of chatter in the small hours but other than that would recommend

Partner

8/10

Excellent

31 May 2026

Kim

Close to airport. There is a bus but it costs about $15 per person.

Partner

8/10

Excellent

30 May 2026

Richard

no comments

Partner

8/10

Excellent

30 May 2026

Paul

It was a good value stay and the food was good.

Partner

10/10

Exceptional

29 May 2026

William

Clean beds, comfortable. The view of the airport was amazing. Loved every minute of our stay. The executive lounge was nice and the restaurant was reasonably priced.

Friends_and_family Family

10/10

Exceptional

28 May 2026

David

All good

Partner

10/10

Exceptional

28 May 2026

Michael

Close to the airport, very accessible, clean, friendly staff. Highly recommend.

Partner

4/10

Poor

28 May 2026

Fola

The room was fairly clean but the building is a little dated. I found the room quite cold and it seemed no matter how high I regulate d the thermostat, it remained cold with the aircon blasting cold air. I slept in my PJs and socks under a duvet, but still awoke frozen! At this point, I had to ring the front desk to ask for how to regulate the thermostat and they readily offered to bring in a heater This suggests to me that they knew they had a problem. Breakfast was ok I had a.full English and a hot beverage. The bathroom design could be better as the floor was quite wet after my shower.

Family_with_children