Name: Hilton London Heathrow Airport
Address: Sheffield Road, 4, London, TW6 3AF, GB

10/10

Exceptional

25 Jul 2026

maureen

I always enjoy staying at this particular Hilton property. The staff are always pleasant and helpful. We stay there frequently enough to where we know the staff by name, which is always really comforting. I really enjoy the meals at Oxbo, whether it’s breakfast or dinner. I keep coming back because I like it there so much! I hope you enjoy it too!

10/10

Exceptional

24 Jul 2026

Varkey

Nice rooms

10/10

Exceptional

20 Jul 2026

Jana

The staff was fantastic & very helpful—the food was great and the restaurant spaces comfortable—the water & iced tea at the checkin desk was lovely! The room was a tad pod-ish but comfy—the only thing you lack is a pool!

Family

8/10

Excellent

20 Jul 2026

Jennifer

If you have to stay at an airport hotel, the Hilton London Heathrow Airport is a very solid choice.

My flight was canceled after I had already spent the previous night at another Heathrow airport hotel, so ideally I would have simply extended my stay there. Unfortunately, that hotel had been so dirty, smelled terrible, and had such unfriendly service that I checked out and moved to the Hilton instead. The difference was immediate.

The staff at the Hilton were incredibly friendly and helpful, the room was very clean, and the sheets were wonderfully crisp and fresh. The lobby area was also spacious and inviting, making it a perfectly comfortable place to be stuck for an unexpected extra night. It is convenient for getting to the airport, which is really the most important thing in this situation.

My only complaint was the pricing in the little lobby market. I believe they were charging around $6 for a bottle of water, which felt absolutely ridiculous, even for an airport hotel.

Otherwise, I had no complaints. It may not be a destination hotel, but when your flight is canceled and you need somewhere clean, comfortable, and convenient, this is exactly what you want.

Self

10/10

Exceptional

19 Jul 2026

Jose

Great option for one night when London is your one day transit

Partner

10/10

Exceptional

17 Jul 2026

Guillermo

High quality of facilities and services. Always ready to help.

Family

10/10

Exceptional

16 Jul 2026

Philippa

The room was clean, the food at the restaurant was very good, the staff was extremely helpful we were able to catch the Airport shuttle exactly as advised by the hotel staff and make it on time for our flight. It was a nice hotel and lovely stay

Family_with_children

8/10

Excellent

13 Jul 2026

Julia

I liked everything about this property and its proximity to the airport was wonderful. Only one complaint I have - I missed the breakfast cutoff time, and though I had already paid for it, it wasn’t included in the stay, I paid extra for it, they refused to give me a refund or a voucher to buy breakfast from their food court. That was disappointing.

Self

10/10

Exceptional

12 Jul 2026

caroline

Very convenient to airport. Staff here were the best. Nice place. Good gym, good food, rooms had what you need.

Partner

10/10

Exceptional

11 Jul 2026

Barbara

We were just there overnight, leaving at 6:00 am, but all was good. Quiet and a comfortable bed and room. My daughter and I were very satisfied.

Family

10/10

Exceptional

10 Jul 2026

Erick

Great stuff, we were so happy they help me how to get around. Thank you

Partner

10/10

Exceptional

10 Jul 2026

Brock

Had a great stay here. U.S. King sized bed—very comfortable. Spacious room. Staff were super friendly and helpful. Getting to the airport was also very convenient. Would stay here again!

10/10

Exceptional

10 Jul 2026

Ian

The Hilton at Terminal 4 has been a wonderful experience, from check in, too the meal service, to the concierge, the staff made my stay a super experience

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Angelique

Breakfast, staff

10/10

Exceptional

09 Jul 2026

La'Ron

We liked it…it was close to the airport and we didn’t have to figure out the hassle of airport travel but it allowed us to be close to the city and we were able to navigate easily from the hotel and back.

Partner

10/10

Exceptional

08 Jul 2026

Carmen

Love it

Family

10/10

Exceptional

06 Jul 2026

Peter

Fantastically convenient. Excellent service, good facilities. Rooms in good condition

Self

8/10

Excellent

05 Jul 2026

Alan

Executive lounge could be better equipped

Partner

6/10

Pleasant

05 Jul 2026

Johanne

The Hilton at T4 Heathrow seems to have stripped out the details to make it a higher end hotel. the bed was comfortable, but the room we stayed in was very cramped. Our 3 carry on size bags squeezed in the room. The bathroom layout was dated. Not enough information in the room about services available - not many! The gym in the basement has basic aesthetic. The service in the bar was average. Breakfast was very good. Overall, the decor bland. Stay for convenience not the experience.

Partner

4/10

Poor

03 Jul 2026

Robert

Disappointing 2-night stay. Room not cleaned after first night. Shower did not drain which isnt good in open shower. Offer of free breakfast and bottles of water didnt remedy the situation.
No clean towels in gym on second day and treadmill not clean - splattered with ‘old’ sweat.
Wanted to charge £110 for 39 hours parking when quoted £33 per day. Managed to get parking sorted after 2 trips to front desk.

Partner

8/10

Excellent

01 Jul 2026

Gary

We stayed 1 overnight arriving in the UK and 1 just prior to leaving. This hotel is very accessible by walking through a covered walkway from Heathrow Terminal 4 in about 5 minutes.

The rooms were very clean, the staff excellent and the breakfast is great and has virtually anything you would want.

The only reason its not scored 5 throughout is that it is a very busy hotel that has a lot of traffic and is in need of some updating. For example the booth seats in the restaurant have become worn and cracked.

If using Terminal 4 again, will certainly stay in the Hilton.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Mona Jabra

This is a great airport hotel. Staff were very friendly and helpful. Food options were fantastic and delicious.. had a great night sleep before connecting to my flight the following morning. . Covered walkway to terminal 4.

Self

10/10

Exceptional

30 Jun 2026

Anthony

We booked this hotel last minute, during a sweltering heatwave which forced us to cancel a different hotel. We arrived to be delighted with the cool AC in both lobby and 2 rooms. Staff greet us warmly and booked 2 adjoining rooms for our family.
Breakfast was ample and delicious, and the gym was well equiped and chilled temps.
We definitely will stay at this property again in future visits to London.

special mentions to Anita and Niomi at the front desk: wonderful !!

Family_with_children

10/10

Exceptional

30 Jun 2026

Pauline

I was really happy with my choice of hotel. It was clean, provided everything I needed before travelling on. The cafe was pleasant but most importantly the all staff were very helpful and happy to provide whatever information you needed. Great stay.

8/10

Excellent

30 Jun 2026

Cristina

The hotel is awesome but arriving and asking for shuttle is confusing. There are 3 Hilton’s. There is a charge for the shuttle. (Not related to hotel ). We were dropped off in the wrong hotline

It is connected. Is walkway to terminal 4 which was fabulous. We went into London to see a play, connected with picadilly line. Very efficient.

If your room includes the lounge access, the afternoon selection was great but the morning underwhelming

Room are quite for a hotel near the airport.

Hope this helps another traveler

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Mark

Onsite restaurant is nuce

Partner

10/10

Exceptional

26 Jun 2026

Victoria

Good room.

Family

4/10

Poor

25 Jun 2026

Ruth

Evening staff was uninformed. My room fridge was broken. The man who was sent to the room said the temperature control needed adjustment. Of course that did nothing. Finally my room was changed.

Self

4/10

Poor

23 Jun 2026

Cheryl

I initially booked the room with a credit card. That card expired before my actual stay. I received multiple emails daily that I needed to update payment method despite the fact that I updated it after receiving the first note. Ridiculous that I ended up having to call hotel directly about it as they were going to cancel my reservation.

Additionally, when I arrived at the hotel, I needed dinner. I wanted room service. I was required to put $100 on my credit card for whatever I might order. I then went to my room, looked at the menu and ordered dinner. When my dinner was delivered, I was required to again provide my credit card for another charge for it, despite the $100 coverage. We'll see if I'm charged for both.

Finally, no free coffee in the morning that I could find. Ridiculous.

Upsides: The room was comfortable, the bed was comfortable, the shower was good. But I will not stay there again.

Friends

8/10

Excellent

23 Jun 2026

Sonia

Great staff and beautiful property. Nice restaurant and bar and great breakfast. We chose it for those reasons and the fact that its right by the airport, however we still had to pay for a cab to get to the airport. I would expect a free shuttle at the least. Just know that it's not really a walkable trip to get to the airport terminal, especially with luggage.

Family

10/10

Exceptional

22 Jun 2026

maureen

I stay at this location frequently because I love it! The staff is always so kind and welcoming. It also has air-conditioning, and right now, that’s pretty important! I have had very delicious meals at OXBO, the onsite restaurant. There are choices for vegetarian and meat eaters alike. The staff also takes into consideration dietary preferences and/or restrictions. All in all, this is a really great place to stay on your way in or out of Heathrow!

Self

6/10

Pleasant

22 Jun 2026

Graham

Airport transfer is not frequent is has a fee. This is not competitive

Self

10/10

Exceptional

21 Jun 2026

Rudy

I only spent a few hours to sleep during a layover, but the experience was great and the location was convenient, although quite a walk from my terminal.

Self

8/10

Excellent

21 Jun 2026

James

Convenient to Heathrow.

Family

10/10

Exceptional

17 Jun 2026

Kimberly

Amazing

8/10

Excellent

15 Jun 2026

Kathleen

Nice clean rooms in a modern hotel that is connected to Heathrow Terminal 4. It is not immediately adjacent, so just be prepared to walk 10 minutes in a covered walkway before exiting out into the outside of the hotel. If you are connecting to other terminals with a lot of baggage, it may be easier to have the hotel arrange a cab.

Self

10/10

Exceptional

14 Jun 2026

Tamara

Easy place to stay and clean. Would stay again

10/10

Exceptional

14 Jun 2026

Britt

Terrific hotel!

Partner

10/10

Exceptional

14 Jun 2026

Ava

The dinner in the restaurant was sooooo good! Beef brisket and deep-fried fish with mashy peas! The breakfast was phenomenal! Honey and Farm to Table! So many choices!

Partner

10/10

Exceptional

13 Jun 2026

Annika

Everything was great about our quick overnight. We were happily surprised at all the great vegan options at the restaurant.

I would share that “terminal 4” is a bit misleading. It’s quite a walk. It felt good for us to stretch our legs, but others with mobility issues or with lots of luggage should be aware.

Partner

10/10

Exceptional

13 Jun 2026

maureen

I always stay here at this Hilton property. The staff are friendly and courteous. The Oxbo restaurant is delicious. I also really enjoy the atmosphere and design.

Self

10/10

Exceptional

12 Jun 2026

Mark

Convenient access to the airport. Covered walkway connects to terminal 4.

Partner

10/10

Exceptional

10 Jun 2026

Julie

Very reliable property and convenient to LHR terminals

Partner

10/10

Exceptional

09 Jun 2026

Adam

Excellent hotel conveniently located a short 5 minute walk from Terminal 4.

Great breakfast with plenty of options.

Only complaint is how can the hotel charge £5 for a can of coke or a small bottle of water in the hotel shop.

Especially considering there are zero local shops to visit except in the Terminal where prices are cheaper but only just.

Partner

8/10

Excellent

09 Jun 2026

Margaret

Small room, utilitarian. Hotel is at Terminal 4 to go to international terminal it was a 20 minute uber ride to get there. There are other adjacent options. This one is clean & food is good.

Self

10/10

Exceptional

08 Jun 2026

Leif

Always clean, comfortable and convenient

8/10

Excellent

07 Jun 2026

John

Tired at the end of our travels, everything we needed we got from the staff. Even update on potential labor action with Tube staff. A caution for all with a lot of luggage or mobility issues... Going to T4 by the connecting walkway can be a challenge, but even if you are going to Terminal 2, invest in a taxi. 20 minutes ànd you will have dodged a major energy drain

Partner

8/10

Excellent

07 Jun 2026

Julie

Hotel was clean and modern, nicely appointed rooms. As a Hilton Honors member we were given an upgrade on arrival. The staff were super friendly and gave us lots of great advice about dining options and travel between the terminals.
The only thing that would have made it better would have been a biscuit in the room to have with tea and coffee (first world issue hahaha).

Partner

10/10

Exceptional

06 Jun 2026

Miguel A

Beautiful and convenient! We stayed one night here and it was wonderful. The food at the restaurant was excellent, great atmosphere and dinner options, they up charge 12.5% for service which I think was a bit much since there’s really no service followed up after your meal
Is served.

Family

10/10

Exceptional

06 Jun 2026

Julie

They made a special effort to celebrate my husband bday with balloons and a towel cake and a lovely piece of cake and small champagne. Two kind cards signed by staff. Exceptional service. Thank you Hilton !! 🎂🍾

Partner

10/10

Exceptional

06 Jun 2026

Jeremy

Great thanks

10/10

Exceptional

05 Jun 2026

Stephanie

Staff was very helpful and friendly. Room was great!

Self

8/10

Excellent

02 Jun 2026

Stepheni

Perfect for the overnight stay waiting for our cruise departure after flying into Heathrow

Partner

8/10

Excellent

01 Jun 2026

Nicholas

Very good staff, as so often with Hilton.
Really good barman, handsome too! He made a great Martini and the food there was very good. I had a ploughman’s which was HUGE and delicious.
It’s actually a stunning building, beautiful to look at and very calm. It was incredibly quiet in the room, maybe I got lucky, but good dark curtains and nice sheets, pillows and towels.
However, there wasn’t a single phone charging device in the whole hotel or in the room, which is mad. I was travelling between homes when my flight was cancelled and I had to leave my phone at reception to be charged. Inconvenient. Staff were very nice about it, but couldn’t help.
I think the exterior spaces and the carpet in the room could have been cleaner, but for an airport hotel with that much traffic it really wasn’t that bad and the look of the place is quite inspiring.
I would stay there again if I am in the same position.

Self

10/10

Exceptional

30 May 2026

Luc

Best room in London

Family

8/10

Excellent

30 May 2026

Olanrewaju

Breakfast was really really good! But the executive lounge didn’t have enough options.

Partner

10/10

Exceptional

26 May 2026

Bruce

It is near terminal 4 which is not so easy to get to from terminal 5 (BA) but it is a very nice hotel.

Partner

10/10

Exceptional

26 May 2026

jonathan

Perfect - definitely use again !

Partner

10/10

Exceptional

26 May 2026

Brandon

Great location and easy to get to and from the terminals.

Self

10/10

Exceptional

24 May 2026

Glenn

Very quiet rooms and a short walk to Heathrow Terminal 4. The restaurant in the hotel was very good.

8/10

Excellent

22 May 2026

Bruce

Short stay, layover on my flight home. Rooms were great, wish the bar stayed open later.

Self

10/10

Exceptional

22 May 2026

Lynn Einarsson

Great hotel and comfortable for close access to the airport.

Partner

2/10

Poor

22 May 2026

Deborah

I was only at this hotel for 5 hours...three of which I needed to sleep since I was on a tight schedule. Upon entering the hotel room bathroom...It stunk like men's urine! It was also visible on the floor. I put bathtowels down on it. I went downstairs and there was a line at the desk, so instead of getting another room, I went back to sleep. Slept my three hours... DIDN'T shower because of the smell in the bathroom! When I left I was hoping for some compensation....nothing. They really didn't care and I had a plane to catch! Oh...and the other thing...this HOTEL is NOT attached to the airport like they say!!! If you're a single female arriving late at night, do not think this is a safe option. It is not! It's a very long ten minute walk in a walkway which is isolated and open to the public!

Self

10/10

Exceptional

21 May 2026

Randal

Excellent staff, helpful friendly, great location , Rooms spot on! Cheers! 🇨🇦

Partner

10/10

Exceptional

20 May 2026

Paul

Restaurant had a great food, the Breakfast buffe was outstanding.

property was very nice and room as amazing.

Family

10/10

Exceptional

19 May 2026

Deian

Lovely room & staff

Family

10/10

Exceptional

19 May 2026

Keith

Nice people throughout the hotel from check in to check out. Bar and dinner experience was very good.

10/10

Exceptional

19 May 2026

Luanna

You can't get a better location than being able to walk to terminal 4 with convenient connections to terminals 2 & 3. Room was spacious & clean, and all staff were great. Would definitely stay again.

Partner

10/10

Exceptional

18 May 2026

brian

Great staff, very helpful and knowledgable!

Friends_and_family Family

4/10

Poor

17 May 2026

Suzanne

Cet hôtel a besoin d'être rénove. Tant les chambres que les espaces communs. Clest la dernière fois que je choisis un Hilton.
Seul le déjeuner et la qualité de personnel tant au restaurant, qu’au déjeuner et à l’arrivée sont dignes de mention.
Tout est vétuste, le mobilier, la salle de bain. Vraiment déçues

Partner

10/10

Exceptional

17 May 2026

Timothy

Tremendous. Quiet, modern, spotless hotel with excellent food selections that include a coffee shop, restaurant, snack shop, and room service, all of which are fueled partially by the hotel's food garden out back plus the bee hives that provide their honey.

Self

8/10

Excellent

14 May 2026

LuAnn

The breakfast was good but way overpriced.
Lunch and dinner didn’t have enough selections and the ones on the menu were overpriced and the first night made me sick.
Not enough food options.

Partner

10/10

Exceptional

14 May 2026

Karen

Quiet, comfortable and restful stay before our long gaul flight to Australia. Only a 30 minute easy commute to T3 via tunnel and train. Excellent breakfast.

Partner

10/10

Exceptional

11 May 2026

Anna

love that i didn’t have to take a taxi to terminal 2. Very direct and easy to get to terminal 2 from terminal 4. So direct!

10/10

Exceptional

08 May 2026

Sue

Comfortable large room with comfy bed. Fantastic service by all the staff. Being greeted by host for breakfast with orange juice and a wonderful array of choices. Concierge was very helpful in getting us a taxi on a couple of occasions and arranging return trips as well. Proximity to Heathrow and Underground fantastic. Beautiful hotel and would be happy to recommend.

Partner

8/10

Excellent

07 May 2026

lyndsey

Gym is ok but weights room is very small if more than one person in it.

Food costs are crazy expensive. £5 for can of coke from the SELF SERVICE shop. £4.80 to make your own coffee by pressing a button and it going into a plastic cup. I don’t mind paying that for service but this is mad

Self

10/10

Exceptional

06 May 2026

Danielle

Breakfast ga

10/10

Exceptional

05 May 2026

Simon

When we fly from Heathrow, my wife and I always stay here. The staff are wonderful and we like it that we always see the same people in the restaurant. They now recognize us, which makes it a home from home. This time round Ayesha looked after us at breakfast, she already knew our preferences, and was just all round a great help.

Partner

10/10

Exceptional

05 May 2026

Michael

Super nice hotel. Good food.

8/10

Excellent

04 May 2026

Curtis

Nice breakfast, reasonable rooms (good sound proofing), reasonable (just barely) value for money.

10/10

Exceptional

02 May 2026

Kayleigh

Clean, quiet and the staff are very friendly and helpful

Partner

10/10

Exceptional

28 Apr 2026

Keven

This is the best place to stay if your flight is leaving Terminal 4, its very convenient.

Self

8/10

Excellent

28 Apr 2026

Joao

Great Hotel very convenient location and great staff

Self

10/10

Exceptional

27 Apr 2026

Alka

Great hotel!

Business

10/10

Exceptional

27 Apr 2026

Alka

Very convenient, great staff !

Business

10/10

Exceptional

26 Apr 2026

Terri

Room was clean and quiet. Breakfast was great. Staff was very helpful.

Partner

10/10

Exceptional

26 Apr 2026

Glenn

Very friendly staff. The rooms were comfortable. All very convenient to terminal 4 - 7 min walk along a covered walkway.

10/10

Exceptional

25 Apr 2026

Jennifer

Fantastic place to stay on a layover. Staff were AMAZING - let me check in a little early after a long haul red eye which I appreciated immensely!!!
Comfortable beds, amazing breakfast and extremely well equipped fitness center and pool. The breakfast buffet is totally worth the 20£. Eggs and pancakes made on the spot.
Walking distance to terminal 4, Elizabeth line and Underground.
Wonderful hotel and my new go to for layovers at Heathrow.

Self

10/10

Exceptional

25 Apr 2026

Anita

Reception staff were very helpful. We stayed in an executive room which was very comfortable and spacious. The executive lounge had a good selection of hot and cold snacks and drinks. The staff in there did an excellent job of keeping everything well stocked even though it was busy

Partner

6/10

Pleasant

24 Apr 2026

Allan

The hotel was average at best. To charge $6 for a bottle of water is outrageous

Self

10/10

Exceptional

23 Apr 2026

Derek

Clean room, great room service meal options, quiet, excellent service all the way around

Self

8/10

Excellent

22 Apr 2026

Richard

Room was very good. Staff friendly. Breakfast excellent. However evening meal in the restaurant was poor. First choice of meal and beer both unavailable. Steak was poor- one of toughest steaks I have had.

Self

8/10

Excellent

21 Apr 2026

Andrew

Great location and well priced but food and drink are expensive

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Leonard

Comfortable, clean, modern and convenient with helpful, courteous staff, good food and amenities. Places like this make travel that much better.