malcolm
No hot water in room !!
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St Giles Feltham Heathrow
London · United Kingdom
Hounslow Road Feltham, MiddlesexView location
7.2/10Very good1,000 Reviews
Cleanliness7.6/10 7.6
Service7.6/10 7.6
Comfort7.0/10 7.0
Condition6.8/10 6.8
Location7.6/10 7.6
Neighborhood6.6/10 6.6
Value6.8/10 6.8
Amenities7.4/10 7.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About St Giles Feltham Heathrow
This delightful hotel enjoys a prime setting in London, lying just 3. 5 km away from Heathrow Airport. The hotel is situated just 350 metres away from links to the public transport network, enjoying ease of access to the heart of the city.
Twickenham rugby stadium is situated just 3 km away from this hotel. This modern airport hotel appeals to business and leisure travellers alike, tempting them with the promise of unparalleled comfort and convenience. The superbly-appointed guest rooms offer a relaxing environment in which to work and rest in comfort.
Guests are invited to enjoy an energetic workout in the gym, wine and dine in style in the restaurant, or simply sit back and relax.
Show less
Located in Feltham (Feltham North), St Giles Heathrow Hotel is within a 10-minute drive of Twickenham Stadium and River Thames. This hotel is 12.3 mi (19.8 km) from Hyde Park and 12.4 mi (19.9 km) from Wembley Stadium. Stay in one of 310 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately GBP 9.95 per person
- Self parking fee: GBP 8.00 per day
- Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Russian
Portuguese
Korean
English
French
Dutch
Spanish
Nearby attractions
Kempton Racecourse
4.5 km / 2.8 mi
Airport Bowl
5.5 km / 3.4 mi
River Thames
6.2 km / 3.9 mi
Thames Path
6.4 km / 3.9 mi
Twickenham Stadium
6.6 km / 4.1 mi
Syon Park
7.4 km / 4.6 mi
Hampton Court Palace
7.9 km / 4.9 mi
Royal Botanic Gardens, Kew
9.8 km / 6.1 mi
Hampton Court
10 km / 6.2 mi
Richmond Park
11.4 km / 7.1 mi
Ealing Broadway Shopping Center
12.3 km / 7.6 mi
Brunel University
13.1 km / 8.1 mi
Thorpe Park
13.2 km / 8.2 mi
Brooklands Museum
13.3 km / 8.3 mi
Royal Holloway, University of London
13.8 km / 8.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 303
- Number of floors (main building): 10
- Apartments
- Studios
- Bungalows
- Villas
- Accessible rooms: 2
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
Show 47 more facilities & services
- Visa
- City centre
- Bus/Train station
- Airport
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fiExtra charge
- Car hireExtra charge
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Audio-visual equipment rentalExtra charge
- TV lounge
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- À la carte dinner
- Special dietary options
- Vegetarian meal
- Non-smoking establishment
- Fitness
- Golf practice facilityExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about St Giles Feltham Heathrow
100
reviews shown
Tejinders
Booed with Expedia
By mistake wrong date
Expedia call hotel
Staff was very helpful roxan the person
Change my dates with any charge
Been visit before had good experience
Definitely recommend
Good price
By mistake wrong date
Expedia call hotel
Staff was very helpful roxan the person
Change my dates with any charge
Been visit before had good experience
Definitely recommend
Good price
Joseph
The reception staff were very helpful, however the restaurant food was terrible & the staff were rude.
Dean
Excellent price, friendly staff, larger than expected family room. Seemed clean though some rough edges including worn through carpet and missing tile grout. Taps had to be run for a long time to get hot water and bath on the tiny side. Expected road and air traffic noise. Breakfast plentiful but limited if you don’t eat full English.
All round excellent value for money.
All round excellent value for money.
Tejinders
Good property to stay
Near by shops easy quick way to Feltham station . Room size is good
Beds not that big . Friendly staff , not a bad price.
Near by shops easy quick way to Feltham station . Room size is good
Beds not that big . Friendly staff , not a bad price.
jonathan
Room was really nice and check in was easy. Good location for Twickenham right next to station. Although when we got back from the rugby we notice that the room was dirty bin full of rubbis and food from last guest in fridge not good enough im afraid. Breakfast basic but ok.all the hand gels and dispensers empty.
Bernard
Had a good stay here. Very limited selection of draught beers in bar.
Matthew
Never stayed there
Ellis
I’m still waiting for an explanation from Expedia why the booking was cancelled by them and why the hotel couldn’t sort an alternative. Rubbish service from Expedia and St Giles hotel. Terrible in fact.
deborah
Clean and close to
Airport
Airport
Wojciech
…around 40 years ago must be impressed:)
Robert
Highly recommended
This hotel has recently been refurbished. I thoroughly enjoyed my stay. The room was spacious and spotless. The shower was superb. Food was very good. The price was very good value. Check out is normally 11:00 but mine was extended by two hours at no charge. Staff were helpful and very courteous.
Overall, highly recommended.
Overall, highly recommended.
PJ
Good value
Very comfortable room. Very convenient to Feltham station. Room was a bit cold till we sorted out the thermostat.
Brittany
Rooms were pretty gross.
Mike
Comfortable
The room had been refurbished and was very comfortable. Large walk in shower was excellent.
Plenty of plugs and usb points.
Parking fairly secure.
Plenty of plugs and usb points.
Parking fairly secure.
Joy
Very happy 😊
Great location with excellent train links to central London, health row airport etc. Comfortable spacious room, good polite and helpful staff.
Chantelle
Just needs a deep clean. Carpets are very old and worn. Bathroom was spotless.
Maria
Close to station
Rooms were lovely and comfortable. We had the refurbished rooms. Easy to get to the station for trains to London
Abdul Raman
Everything was okay
janusz
room
prosper
Fab!
Fantastic .... from the very helpful reception staff to the comfortable room, you could forget that you are away from home!
And it does not cost a finger ... best value for money.
And it does not cost a finger ... best value for money.
Courtney
Very helpful staff, excellent parking
Verified traveler
Very good for the price, with breakfast included
Verified traveler
.
Nirmal
Great stay overnight with family. Very clean value for money
Richard
Noisy
Not the cleanest in the area
Noisy at night
Noisy at night
Verified traveler
Price was good. Hotel old and dated but clean. Reasonably quiet bear in mind how close to the airport.
Linda
St Giles London Heathrow
The hotel is very conveniently positioned 4 min walk to Feltham Station. There are buses to LHR approx 20-25 min journey, or. 7 min bus ride to Hatton Cross for the underground
The hotel is welcoming and friendly. The restaurant food is a very high standard, with friendly waiting staff.
The superior rooms are good built in the new area of the hotel.
The hotel is welcoming and friendly. The restaurant food is a very high standard, with friendly waiting staff.
The superior rooms are good built in the new area of the hotel.
Viresh
Super helpful
Was quite but the staff were incredibly helpful at 2am. Check in and out with next to no effort
Verified traveler
Convenient For Station buses shops Good Security Good Covid restrictions
Verified traveler
Close to the Feltham station, the staff was helpful, room was clean
Debra
Great Location for getting into Central London
The location is great for getting into Central London, hotel very close to the train station. Because of the Covid the bar was t open due to lack of guests which was a shame. But if you are looking for a base the hotel would be a good choice.
Douglas
Nice clean and very quiet.
Timothy
In these extraordinary circumstances i found the staff very helpful. Still going, for now. Will be back when you come back! Many thanks
Verified traveler
The staff, and management, were very rude and very unhelpful. I will never stay again, and will put people off going to this unprofessional and unpleasant hotel.
Mary
I booked it in a hurry and didnt see the pictures, but surprisingly I did a good choice and dont regret it. The room is very cozy and clean. Spent one night between two flights and had a good rest!
Verified traveler
Dont get me wrong. I like the St Giles.
I've stayed there on many occasions.
Its fine
This time i had to cancel my trip because of the Covid18 stuff. I couldn't cancel my booking because it was an advance non refundable. That sucks. I didn't want to cancel. My business trip got cancelled.
I had to absorb the cost.
There was nothing on your website or theirs to tell me i could rebook or refund. Why? You know whats going on right now.
I've stayed there on many occasions.
Its fine
This time i had to cancel my trip because of the Covid18 stuff. I couldn't cancel my booking because it was an advance non refundable. That sucks. I didn't want to cancel. My business trip got cancelled.
I had to absorb the cost.
There was nothing on your website or theirs to tell me i could rebook or refund. Why? You know whats going on right now.
Verified traveler
The room was nicely refurbished. Excellent position for transport links. Parking on site. What let’s it down a little is food quality.
Wayne
Excellent value
Verified traveler
Close to train station for links to Twickenham and London Waterloo.Great value price for a clean room.
Verified traveler
Local travel links excellent. Only two lifts working but of a pain
Mark
Rugby weekend perfect location
Group of us going to Twickenham stadium. Perfect location, comfort and price
Luisa Maria
Love this hotel
Every time im in London i stay at St Giles its a very comfortable place and the staff at the front desk are very nice and welcoming. Very easy to travel to london. I recommend
Verified traveler
The food is surprisingly good. Very good price although the distance from the airport is about 20GBP in a taxi so be aware of that. Perfectly good budget hotel with nice food and friendly staff in the restaurant/ bar area. I would stay there again.
Verified traveler
Good value, clean and has parking! My room had recently been refurbed and had everything I needed for a business night away.
Matthew
Cheap and cheeful
Cheap and cheerful
Pedro
Close to the railway station and Heathrow airport. Very nice room, good service.
Nick
Hotel is convenient for Feltham station - pretty basic place with thin blanket and small TV but it's clean enough. Restaurant downstairs is very good - tried a few different dishes and all very good.8 GBP per night for parking...
Jeanie
some rooms are noisy
The hotel is fine, I have stayed there before on a couple of occasions and really slept well. However, this time, I must have been on the other side of the hotel as I was kept awake until relatively late by the trains passing by and was awoken at about 5am again by the trains as my room directly overlooked the train tracks.....
Verified traveler
Awful
Wasn’t what expected. Full of people who made me fee uncomfortable
Verified traveler
Old building. Needs improvement or refurbishment;
Verified traveler
I liked the new bedroom, it was so much nicer than the room we stayed in last time.
We nearly didn’t book again because of the room last time but we needed something last minute and cheap but we weren’t really looking forward to it until we got there and the lady on reception said we have a new room!
We nearly didn’t book again because of the room last time but we needed something last minute and cheap but we weren’t really looking forward to it until we got there and the lady on reception said we have a new room!
Verified traveler
Check in was quick. Everything was lovely & clean. Needed bath towels & an extra pillow which was brought along within minutes. Received a free parking pass but when we went to leave it would not accept it in machine. The chap who came out said it was not valid but let us out after a moan.
Verified traveler
Nothing to moan about, an excellent experience, clean, tidy, warm and friendly. What more could you want.
Julie
A value stay
Check in was hard work - it took 20mins to try and find a room for me - staff were polite yet they seemed to be bombarded with room complaints. My room was great when i finally got to it - clean,warm and v comfortable.
Breakfast was perfectly acceptable too.
Overall a good stay
Breakfast was perfectly acceptable too.
Overall a good stay
Christine
Our maid never regilled our teas and coffee. Had to go to reception every day to get some.
A small refrigerator is much needed in the room or at least 1ice machine on the floor.
A small refrigerator is much needed in the room or at least 1ice machine on the floor.
Verified traveler
Really comfortable stay, no.4, nothing is too much trouble, and the beds, well the best night sleeps I’ve ever had anywhere. Love this place
Joanna
Room was ok, double bed, small TV ( really needs updating to a bigger TV). Room was a bit too hot, unable to open the window to circulate air which is a huge downside of the stay.
Verified traveler
Great location ,vey friendly . I had a room in tbe newly decorated part of the hotel.
joao
Bed not comfortable at all. Bath drain blocked We had extremely noisey guest in room 827and 828 continuously bangig doors and shouting at each other going from one room to the other from 11pm until 1.30am. We had to call reception and they sent up security.
Quais
It was good and helpful staff
Verified traveler
Right next to Feltham railway station, excellent connectivity via bus, short distance to nearest tube station
Nice restaurant, food available throughout the day. They are some restaurants outside the property as well
Parking is not free, they charge £8/day
Nice restaurant, food available throughout the day. They are some restaurants outside the property as well
Parking is not free, they charge £8/day
Verified traveler
Great very affordable. The room was clean and everything worked fine.
Jean-Paul
Decent & OK - Would Stay OK
The hotel is conveniently located near Feltham station. The rooms are decent and mine was quiet.
Minor gripe but they have no vending machines and you’re directed to a water fountain in the lobby if you need clean water. This is a requirement because the tap water in the rooms smells like chemicals.
The air-con had a single setting, which was excusable but didn’t go unnoticed.
All told, not a bad a stay. I would certainly stay there again but there are a few niggles one should bear in mind.
Minor gripe but they have no vending machines and you’re directed to a water fountain in the lobby if you need clean water. This is a requirement because the tap water in the rooms smells like chemicals.
The air-con had a single setting, which was excusable but didn’t go unnoticed.
All told, not a bad a stay. I would certainly stay there again but there are a few niggles one should bear in mind.
Dave
Everything wears great great location
Carol
The room was really comfortable, the service from the reception team is excellent and the room rate is very good value for money.
Ted
Although room was clean, there was absolutely nothing available like no water, no fridge, parking payable and no receipt given despite it was advertised as free parking. In bathroom only a tiny piece of soap available. The absolute bare minimum. Staff at reception not very welcoming. Wouldn’t use again, wouldn’t recommend.
Verified traveler
Nice hotel. No bedbugs no other insects(that is my pet peeve). Well kept room. 3 minute walk to the train station. Grocery store nearby. I paid a very good price via Expedia. The staff was wonderful. On my radar for another stay.
Verified traveler
Bar has no atmosphere. Lifts can be a bit of a wait. Good comfortable clean room, I'm sure to be back.
Louis
Good value comfortable room
Comfy Room a little bit of noise from the planes but not terrible. Friendly service. Good value
Kenneth
Old rooms are a bit basic, new wing better. But convenient to HR and only 30 min to Waterloo.
Verified traveler
Not applicable everything was perfect I have no concerns
Michael
Wifi (free standard version) continually logged out
And forced relogin every 2-8 minutes. A real killer
For a business traveler. Email work very difficult.
Staff not able to service requests that were non standard.
Tired carpet.
Tire
And forced relogin every 2-8 minutes. A real killer
For a business traveler. Email work very difficult.
Staff not able to service requests that were non standard.
Tired carpet.
Tire
Verified traveler
Could do with bigger beds. Looking a bit dated but good value for money.
Carol
My second stay at the hotel and I have to say it was great!! I was given an upgraded room which was a lovely surprise and made the trip very comfortable and such good value for money. Thank you to all the reception and housekeeping staff who made me feel very welcome and cared for as a guest.
Paul
Didn’t like the fact that they charged me £8 per day parking when on you site it just says self parking very miss leading and very small tv
No body wash on the last night that I stayed there
No body wash on the last night that I stayed there
Verified traveler
Second stay, lovely staff from check in to cleaners and cook, room spotless, beds really really comfy, a really comfortable stay, nothing is too much trouble for anyone. The prices are brilliant and the restraunt and bar are excellent, food spectacular.
Mr IL Watts
Perfect hotel near train station for easy access to work. Extremely comfortable beds, a quiet stay guaranteed so you can get a good night’s sleep. Really friendly reception staff.
George
about the place. Just somewhere to rest your head
Verified traveler
Fine for an overnight stay. I was in a smaller room for one person and after a shower had to have staff come open the window for air due to no bathroom ventilation. Breakfast is very good and has a variety of foods to suit all tastes. Staff very helpful.
Verified traveler
Im severely blind women and was happy that i was offered a room near the lift and a bigger room
Also i was really impressed that a member of staff called my room to check that everything was ok with me
Also i was really impressed that a member of staff called my room to check that everything was ok with me
Verified traveler
Clean comfortable quiet. Friendly staff Good Food
Verified traveler
Its a clean and pleasant place... could do with a modernisation.
Verified traveler
Was very close walking distance to the train to get into London. The staff was great. Only downside was the overworked elevators, but once reported the staff fixed them. Lots of tourists buses and construction.
Andrew
Very comfortable place to stay and staff are really friendly and very approachable
Jenn
Good, excellent rooms
Easy to access, clean, tidy rooms, good facilities the staff could be more helpful in the knowledge of the surrounding area and in most hotels you’re greeted with a good morning it at least a smile so hospitality could have been improve but a very nice hotel and we would stay there again
Verified traveler
Happy to revisit this property
Certainly not disappointed
Certainly not disappointed
Verified traveler
Location, location and location... great service but rooms vould do with having updates.old and tired looking but low cost for the rooms means you can accept
Alastair
Alastair's stay at St Giles Heathrow
It was a great stay with a Hotel conveniently situated near Heathrow airport and good access to London for a very reasonable rate.
Michael
Better than being at home with a 1yr old
Bargain for the cost. Always polite and always sleep ok.
Verified traveler
Excellent
Perfect
Chris
Love St Giles Feltham
Terrific room. Huge & extremely comfy bed. Triple glazing! Spotless, good for shops/transport. Deffo stay again.
Darren
Poor all round
Booked & paid extra for superior twin room. I was told on arrival that wasnt available. After a lengthy discussion they agreed to give complimentary breakfast, then move us rooms for the 2nd night. BUT after talking to reception following morning this had not been organised. We then got blamed for not moving.
Room quality poor, bath needed replacing, beds & tv poor. Although reception had a modern but very cheap refurb. The hotel interior was in poor condition. With huge amounts of people turning up in coach loads and filling reception.
Room quality poor, bath needed replacing, beds & tv poor. Although reception had a modern but very cheap refurb. The hotel interior was in poor condition. With huge amounts of people turning up in coach loads and filling reception.
Ian
Good value hotel
Good value hotel. Surprisingly well connected.
Verified traveler
Staff were awesome. Great restaurant. Perfect stop over if flying from London Heathrow
Verified traveler
Nice rooms and clean.. bit old looking but ok. ...
Verified traveler
location good, though construction nearby quite disruptive.
Ian
Cheap hotel for london
Friendly and helpful staff.
Clean. Would return.
Clean. Would return.
Jose
5 stars again from St Giles Heathrow
Great service from reception booking in was easy with Iqra at Reception. She was highly professional and thorough.
5 stars as always. Will be booking again real soon.
Restaurant was full and still managed to provide a table the service and food was excellent.
5 stars as always. Will be booking again real soon.
Restaurant was full and still managed to provide a table the service and food was excellent.
Verified traveler
Good location and good customer service. The rooms were nice, pity room carpet had stains and was not hoowered properly. So not good for people with dust allerglies.
Location & surroundings
St Giles Feltham Heathrow
Hounslow Road Feltham, Middlesex, United Kingdom, United Kingdom
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St Giles Feltham Heathrow
28 hotel photos
