Name: ibis budget London Hounslow
Address: 20 28 Staines RoadHounslow, London (uk), TW3 3JS, GB

4/10

Poor

01 Aug 2026

Jaspreet

The room is clean, staff also good, the bathroom is broken, there is no locked in any bathroom, it is wrong that there is no lock.

4/10

Poor

31 Jul 2026

Steven

Hotel was in the midst of changing over from card locks to wifi. Noise started at 9:30 am in the rooms adjacent to mine. (not supposed to start till 10am) Horrific noise impossible to work or phone. Why not shut down each floor one by one and replace all locks then. At least it would minimize the noise to floors above and below.

10/10

Exceptional

31 Jul 2026

Kyra

Loved it. Good location. Close to tube. Staff was awesome.

Family

8/10

Excellent

26 Jul 2026

Robert

The rooms were small according with what you pay

10/10

Exceptional

26 Jul 2026

Martin

Good hotel. Check in was easy. Nice staff. Good breakfast.

8/10

Excellent

23 Jul 2026

Johanne

Absolutely great value for the price I paid. Clean room, polite staff and a short walk from the underground.

The shower is a cubicle which seems like it is in the bedroom, and the toilet in a small separate room. It wasn’t very private. If I had been staying with a friend in the twin room it would have been difficult since there’s nowhere to change, but because I was with family it was manageable.

No kettle or tea/coffee but it was nice to go down and grab a coffee from the machine in the morning.

Great value if you will be out and about and just need bed/shower! Would consider staying again!

6/10

Pleasant

22 Jul 2026

Neha

Air conditioner is not vary good not cool the room

6/10

Pleasant

20 Jul 2026

Jane

The sink in my room was quite blocked and know one from maintenance was available. There was also a nasty damp smell in my room.
I have stayed in this hotel many times and it has always been good so I’m disappointed with my stay this time.

Self

8/10

Excellent

20 Jul 2026

iestyn

Okay hotel, the breakfast looked really tasty.

8/10

Excellent

18 Jul 2026

Hossein

Hotel is nice surrounding area is only good for take outs only. Buses are nearby. Staff were friendly.

Partner

4/10

Poor

17 Jul 2026

KARISHMA

I had old chewed chewing gum in the side of my bed. I was shifted to another room but the maintenance and cleanliness of the hotel wasn’t good.

10/10

Exceptional

14 Jul 2026

Yodit

I stayed one night. The staff were exceptional. The breakfast was reasonable for the price. Overall, having onsite car parking, helps me a lot.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Chloe

Room was fine for a 1 night stay after a gig. bed was slightly broken so not the best sleep, an extra pillow could be beneficial too.
Mirror was cracked and the toilet had gaps in the ceiling tiles and the window frame was coming off the wall.

Shower was good, good pressure and temperature
Air con was a god send in the heatwave

Breakfast was fine but for those that prefer a coffee in their room are unable too as cups not allowed in the room.

Good location - although if you want a more rested nights sleep would not recommend due to the closeness of airport but again wasnt an issue for us.

Parking for 24 hours was £13.50 ... cheapest weve found in the area so that was a win.

Staff were friendly enough.

Partner

6/10

Pleasant

08 Jul 2026

sheraza

I was not happy with the room as I had a double bed at the bottom and a single bed at the top and I asked to have it changed and they said they had no other room available. My partner is very tall and when he was sitting up he hit his head on the top of the bunkbed.

10/10

Exceptional

07 Jul 2026

John

Convenient for early flights at Heathrow.

6/10

Pleasant

07 Jul 2026

Christopher

The friendly and welcoming reception team really made the difference. Whilst we booked this particular Ibis Budget after mistakingly thinking this was the Ibis Styles just outside of Heathrow. There was still a local bus (222 outbound and N9 return) to the hotel, but the journey was around 20 mins. The hotel rooms are basic with a shower and sink adjacent to the bed and a separate closet toilet, but it met our needs for a night stopover before an early start from the airport. The staff were great both on arrival and checking out. If your looking for luxury, this is not your place, but as an overnight stay, it was fine.

Family

2/10

Poor

06 Jul 2026

Barrie

Ibis Budget? What budget is that then because I paid £300 for 1 night for a filthy, tiny room, no proper bathroom, the sink is in the bedroom! Cobwebs hanging everywhere and hospital like flooring making the room look and feel more like a prison cell than a hotel room. Staff in the mornings at breakfast just don’t keep on top of things like, making sure the drip tray is emptied on the coffee machine despite multiple requests. Dirty tables at breakfast, staff that couldn’t care less.

One to avoid.

Partner

6/10

Pleasant

04 Jul 2026

DIANA

Está muy lejos la ubicación del centro de ma ciudad y además los cuartos muy pequeños

Family_with_children

6/10

Pleasant

29 Jun 2026

Katherine

You get what you pay for. It was mostly clean (don’t look at the exhaust fan in the shower) and the bed was comfortable. There is no bathroom. There’s a room for the toilet, but the sink and shower are in the bedroom, so depending on who you’re traveling with, that’s definitely something to consider. Breakfast wasn’t quite what we’re used to (and the coffee machine was out of order), so we walked down the street- Pret, Costa, and Nero are all within a short walk.

Friends

8/10

Excellent

25 Jun 2026

Dawn

Clean room, great spot for Access to train, london and airports

Family

6/10

Pleasant

22 Jun 2026

Stephen

Low hanging ceiling lights and cabinets made it a pain to walk around if you're over 6ft.

10/10

Exceptional

21 Jun 2026

Sandra

Great location for Twickenham Stadium. Adequate facilities and helpful staff.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Rebecca

Very basic hotel but rooms clean and comfy. Good shower.
Bit disappointed bar wasn’t really a bar, but drinks and snacks out of a locked fridge and cupboard. Area also more like a canteen not very comfy. But rooms
Good enough

Friends_and_family Friends

2/10

Poor

19 Jun 2026

Janine

.

8/10

Excellent

18 Jun 2026

Patricia

For budget end hotel, a good choice. Clean room, good staff. Did not use breakfast option - price was a tad high for choices, in my opinion.

Partner

8/10

Excellent

13 Jun 2026

Matt

The clue is in the hotel title, Budget.
It was clean and freindly, ticked all the boxes for convenience and a comfortable sleep. I would probably stay another night if staying in central Hounslow again.

Self

2/10

Poor

12 Jun 2026

Karanveer

not comfortable

6/10

Pleasant

09 Jun 2026

Mahendran

basic for overnight stay near Heathrow

Friends_and_family Family

4/10

Poor

06 Jun 2026

James

I know it’s called the ibis budget but there’s budget and there’s budget no kettles in the room very dated and needs a good deep clean and re decoration

Self

2/10

Poor

27 May 2026

Clare

We never stayed after seeing room most unacceptable room I have ever been in

Partner

2/10

Poor

25 May 2026

Sze

Expensive parking £13.5/24hr. Building and facilities are old. Room with dirt and stain on bed, table and floor, and a bit smelly. Location is great for travelling to Central London and airport but does not feel secure.

Friends_and_family Friends

8/10

Excellent

25 May 2026

Christopher

Room was a bit rough around the edges but it was very clean, the bed was comfortable, very good shower & toilet. There is no kettle in the room but you can get free tea & coffee from the machine in reception

Partner

2/10

Poor

22 May 2026

scott

Not helpful staff who are not interested in sorting an issue

Partner

10/10

Exceptional

22 May 2026

Joel

The room was small but location was fine and a short distance from the Piccadilly Tube Line. Easy transport into the city and Heathrow. Staff was fantastic. Courteous and helpful. Room was clean and breakfast was decent.

Partner

10/10

Exceptional

22 May 2026

Sharon

Handy for Heathrow Airport just a few stops away on the Piccadilly Line and short walk to the station. Clean room and helpful staff

Partner

10/10

Exceptional

18 May 2026

Mohammad

Clean rooms and staff was co operative

Friends_and_family Family

8/10

Excellent

18 May 2026

MATHEW

Ensure cooling for guests who need it It’s common. And usually warm even in Oct too

8/10

Excellent

17 May 2026

David

Basic but clean rooms, always a good option for a stay close to Heathrow however the travel lodge is a bit better equipped with tea & coffee etc in rooms and a less clinical feeling to the rooms and usually similar in price.

However no complaints with the ibis. A good budget option

Partner

6/10

Pleasant

13 May 2026

Nicholas

The room smelt intensely of cigarettes, the room was clean but the maintenance was lacking: pieces of stuck on vinyl skirting missing. We did not interact with any staff nor used any of the food services. The room was fine for the budget price.

6/10

Pleasant

12 May 2026

Yvonne

Need better ladder and support for bunk beds

6/10

Pleasant

10 May 2026

Harimohan

It’s a budget hotel. You’ll get a clean bed, bathroom, tv etc. Coffee/tea in the pantry area only. Not inside the room. The location is good. Right opposite to a bus stop, near to Picadally line underground station. There is a Tesco Express right next to it. Lot a eateries in walking distance.. Overall the stay was okay.. London city is 40 mins far via the underground service.

Family_with_children

10/10

Exceptional

10 May 2026

keiron

Good breakfast
Good room

Self

6/10

Pleasant

05 May 2026

Rachel

In some ways 3 stairs seems mean because you could not fault the cleanliness of the room or the friendliness and helpfulness of the staff but it was just so basic! There was a bed ( comfortable)

10/10

Exceptional

05 May 2026

Chris

Great budget hotel, the staff are incredibly helpful, the rooms are clean. The car park is a bit confusing to get in to, you can only enter by turning left which google maps doesn't know yet, and there's a one way system, but it's still convenient.

Self

10/10

Exceptional

04 May 2026

Stuart

Good basic room with standard cleanliness & abasi breakfast

Partner

10/10

Exceptional

01 May 2026

Marcelo

Excellent place
Excellent service

Self

8/10

Excellent

27 Apr 2026

SANTANU

Really value for money for a London stay. Close to tube and property ok to just doze off at night after a long day. The AC didn't work but got water was fine. No kettle in room but shampoo and hand wash available. Best not to venture late at night since the area could be a bit scary, especially if you are alone.

8/10

Excellent

26 Apr 2026

Mark

Place was clean and tidy
I would have given it 5 stars if they didn't charge you for parking without advising you before you book and also charge you for a hot drink from the coffee machine in the reception instead of a kettle and a few teabags in the room
Certainly budget

10/10

Exceptional

23 Apr 2026

Cheuk Wang

clean room, neighbourhood felt safe and have enough foods to choose from

Self

10/10

Exceptional

20 Apr 2026

Eduardo

100% I will stay here in my next foray to London. The room was clean and fresh smelling. We availed ourselves to the continental breakfast and that was well-worth the 9 quid, not to mention convenient. It's only a few blocks to the train at Hounslow Central so you are at the outskirts of London in a vibrant, suburban community. It seems as if everything was close at hand to the Ibis. There is no shortage of food options just outside of the facility, ranging from exotic to well-known chains. The two pubs a stone's throw away were very reasonable and welcoming. The bangers and mash at JD Wetherspoon was superb. Forgot your favorite pair of pants or your rain gear? There's a Primark clothing store a few blocks away that won't strain your budget. Adjacent to the hotel is a grocery store that is open late and has prepared food if you're out late. The room served my purposes, staff was friendly and accomodating, and it is centrally located . I give it my high recommendation.

Friends

2/10

Poor

14 Apr 2026

Warren

The room we had was on a booked out floor of students and twice i had to complain to reception at 22:00 and sgain at 00:00 the noise was unnearable. I think hotels should notify you that the room you have been given may be noisy and offer alternative room. Not until the 2nd night was this offered. But we was leaving at 04:00 so didnt make a difference

Pet

4/10

Poor

12 Apr 2026

Austin

Not a great continual breakfast, over cooked pastry’s , staff not very helpful, asked for spare pillows was told they didn’t have any unless we wanted dirty ones….! Rooms very basic, toilet is basically a cupboard, mattress rock hard not very comfy, other residents kicking off and shouting in the corridor at 4am…. Wouldn’t stay again

Family

6/10

Pleasant

11 Apr 2026

Cobie

For the price it’s alright, for cheap one night stay before flying out of Heathrow it sufficed, for 3 of us it was a little cramped and take note the shower is in the room so if your not familiar with the people your staying with then look elsewhere or book separate. Bad points were it was warm, air con didn’t work, window opens a bit but being right on main road it was very noisy.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Rod

Great staff, great location, great restaurant.

Partner

4/10

Poor

03 Apr 2026

Dene

Whole building smelled unclean

Self

8/10

Excellent

03 Apr 2026

Wayne

Nice location

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Abdul Hafeez

First of all, they did not reply to my email regarding the airport shuttle. Second, while booking, the Expedia rates showed $67 CAD for a room and $ 90+ for a room with breakfast. I opted for the latter. But at check-in, we were told that for breakfast, we would have to pay 18 GBP for 2. I tried to send an email to Expedia, but could not find an option in the complaint list. So the first morning, we paid for breakfast, which was nothing but BASIC cereal and coffee. So those who are booking breakfast avoid it because you will find many cheaper options within 5 minutes from the hotel.

Family

10/10

Exceptional

02 Apr 2026

Marcelo

Great service and premises

8/10

Excellent

01 Apr 2026

Claudia

We had a great stay but one thing i found poorly is the thinness of the mattress. I am only 50 kg in weight, but my body left a mark.
A more solid or harder mattress would be very welcomed.

Family

6/10

Pleasant

29 Mar 2026

Teri

Close to Heathrow, nice restaurants and bars close. Parking very easy. Staff very pleasant and helpful.

Bed was comfy but pillows were well past use by date. Lumpy and far pillows.
As ibis budget - shower was small but clean. Room good - just need to replace pillows.

Family

10/10

Exceptional

16 Mar 2026

kommu

Very good

Partner

8/10

Excellent

15 Mar 2026

Charlotte

Good location for use of the underground which allows an easy journey into central London. Unfortunately we didn’t realise how close to Heathrow it was (may be a pro!) until 6am when there was a flight taking off every few minutes.

Partner

6/10

Pleasant

15 Mar 2026

Chiara

The room was ok but the wifi is really slow, no hairdryer, no kettle unable to eat in you room and the communal area is too small for all of the guests

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Monika

Good value for money, has everything you need, no frills but that cannot be expected at the price

Partner

10/10

Exceptional

02 Mar 2026

Megan

Window blocked out most of the street noise and curtains were almost black out

Self

10/10

Exceptional

24 Feb 2026

Pete

Lovely clean and spacious room and very helpful and friendly staff.

Self

6/10

Pleasant

22 Feb 2026

Irah

Room was ok, needs decorating. Need proper lights as the room light are too dark espcially when you want to get ready for a night out

Friends_and_family Friends

4/10

Poor

17 Feb 2026

Breunna

Customer service was perfect but There was bed bugs in my room.

8/10

Excellent

15 Feb 2026

Frances

Says what it does on the tin! Acceptable budget hotel room wouldn’t want to stay more than 1 night. Reception staff friendly and helpful.

8/10

Excellent

08 Feb 2026

Glenn

Convince and good value. Clean on frills hotel.

Leisure Friends

2/10

Poor

07 Feb 2026

Mohammed

Staff came early before my checkout time repeatedly and disturbed me

Self

2/10

Poor

03 Feb 2026

Christopher Ndubuisi

Terrible experience. Very unfriendly staff. Stayed for two nights my room was not cleaned. They could not even provide a small kettle for coffee in the room despite the cold. Not an ideal place to have a pleasant stay. I don’t recommend this place if you really want to have a pleasant stay.

Leisure Self

8/10

Excellent

25 Jan 2026

Opal

Good location, friendly customer service and adequate facilities. Loads of shops nearby and close to station. Made our early morning flight from Heathrow so much easier as only 10-15 mins away.

Leisure Friends

2/10

Poor

22 Jan 2026

Mohammed

Few staff member were unprofessional not all though

Friends_and_family Friends

2/10

Poor

02 Jan 2026

Sagal

Not worth the price at all

Business Family

8/10

Excellent

28 Dec 2025

ralph

Very curteous and friendly staff

10/10

Exceptional

21 Dec 2025

Sean

Staff polite, convenient location for airport and Twickenham

Partner

10/10

Exceptional

21 Dec 2025

Aidan

Very convenient for Twickenham and Heithrow

Partner

8/10

Excellent

17 Dec 2025

Jerry

Clean and nice staff. Let us check in early.

Friends_and_family Friends

10/10

Exceptional

12 Dec 2025

Steven

Exactly what I needed for an early flight from Heathrow. Good price for a nice room. Friendly staff.

Self

6/10

Pleasant

04 Dec 2025

David M

I don't care about eco-friendliness. I didn't have breakfast as had to leave at 04:30am to catch a flight. A map showing route to nearest tube station would have been useful.

Self

2/10

Poor

03 Dec 2025

Nick

the staff at this hotel - i think deliberately input vehicle registrations in wrongly when paying for parking... presumably on some sort of kick back from the parking company.

Either that or they are totally illiterate and can't spell. Either way, frustrating that i previously had a fine and a load of hassle to appeal the parking issue caused by the staff.
Not what you need when you're travelling for business and you just want a hassle free clean room.

Also - the key cards on the doors had to be reset, got up to my room then had to go back to reception for the swipe card to not work. very irritating when i got back at midnight

Positively the room was clean, and comfortable.

Business

10/10

Exceptional

03 Dec 2025

Javas

Easy parking, but paid. Breakfast was fresh, but could include more options

Leisure Family

10/10

Exceptional

01 Dec 2025

JOHN

STAFF VERY GOOD

4/10

Poor

30 Nov 2025

Sarah

We use budget hotels throughout the year for UK city breaks. We usually stay in a Premier Inn. The usuals were fully booked so we opted for the Ibis Budget on this occasion. Room was beyond basic. Exactly as shown in the image, but the stains on the bedding, peeling fixtures, window that wouldn’t close and had the worst draft were clearly not highlighted by the photographer…. The price may have been cheap but we had a terrible nights sleep so won’t be back. Use if you’re desperate - but I think I’d have gotten a better night in the car.

2/10

Poor

29 Nov 2025

MATTHEW

The room was extremely aged, and the hotel is right under the path of planes landing at Heathrow. There's apparently no soundproofing so every 5-10 minutes you hear an extremely loud roar of a plane flying over.

Leisure Self

10/10

Exceptional

27 Nov 2025

Ricardo Javier Diaz

Was a great experience.

Leisure Family

10/10

Exceptional

27 Nov 2025

chinmaye

Clean room, reliable staff, continent location

10/10

Exceptional

24 Nov 2025

Jason

Extremely polite and friendly reception staff

Business

10/10

Exceptional

21 Nov 2025

Marcelo

Clean room
Good customer service

Leisure Self

10/10

Exceptional

21 Nov 2025

Marcelo

Great service
Clean room

Leisure Self

10/10

Exceptional

21 Nov 2025

Lovepreet

Everything is clean and staff is very supportive.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Rod

Room was spotless, serviced every day, staff very friendly.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Caner

Nice hotel

6/10

Pleasant

15 Nov 2025

Matthew

Conveniently close to Heathrow as only 3 tube stops away. A short 10 mins walk from Hounslow Central. The room is low standard as expected at Ibis Budget. There is a coffee & tea machine in reception only. The area around outside felt unsafe. The breakfast was very minimalistic for £9 each.

Partner

2/10

Poor

13 Nov 2025

Conor R

Would not amend booking by 24hrs

8/10

Excellent

11 Nov 2025

Elizabeth

Good parking , easy location for access to the tube

4/10

Poor

10 Nov 2025

sudha

Front desk staff were very nice. Day we arrived we were not able to open the door and asked a cleaner for help and shdd egg started yelling at us saying we don’t know to use the card properly, however it was the system glitch that the card keys were not working.

We requested for a walk in shower and the water was not draining properly and even after complaining, it was not fixed.
Every time we had shower , our foot were drowned with the shower water.

6/10

Pleasant

09 Nov 2025

Mark

Amenities, yes i know its called budget but the price you pay doesnt reflect that, put in a room facing main road very noisy most of the night. Bed was ok , pillows we're terrible lumpy and uncomfortable. Room was clean, no privacy regarding cleaning yourself, salmost at side of bed

Partner

8/10

Excellent

09 Nov 2025

Clive

Room was basic but very clean, as was the horel.