Name: Radisson RED London Twickenham
Address: 198 Whitton Road, 198, London, TW2 7BA, GB

4/10

Poor

01 Aug 2026

Emily

Room poorly maintained, aircon not working in first one so moved rooms. Safe not working. Shower so limescaled up there was only water coming out of some of it and that was in random directions. No soap in dispenser. Communal areas finished very well, great breakfast and service.

10/10

Exceptional

30 Jul 2026

Christopher

was 100%

8/10

Excellent

30 Jul 2026

Craig

My air con wasn't working very well, I'd hoped it would kick in but didn't, I didn't report it until the morning, which was my fault as I didn't think they would do anything late at night

10/10

Exceptional

30 Jul 2026

Kirsten

Such a lovely hotel and very friendly staff. Super clean and the room was beautiful, we also had quite a nice view. Lots there with the pool, bar and restaurant and great location to uber to a tube station and head into central London :) will be back thank you!! Great price for area too.

10/10

Exceptional

29 Jul 2026

Laura

Great location, clean room and nice spa (note it’s in gym next to hotel)

8/10

Excellent

29 Jul 2026

Erik

Overall an exceptional place - for adults.
Beautiful, clean, spacious. The gym, pool, spa etc is separate from the hotel, but you can use it. Am breakfast was exceptional, HIGE number of choices. Gym has great equipment and services, even a climbing wall.

However if you have kids under 16, I’d go elsewhere. Kids can swim before 9 or after 7 and even then it’s just one small lane in the lane pool. Even my 10 year old that swims competitively had planned to train for him upcoming IM for 45 min but wasn’t allowed to use the. Swim lanes - apparently he was both too young and we were also told he was too fast!?? Nothing much more the them to do there…..

But if you’re alone or just adults, great spot. Oh…. And they don’t take cash, cc only, even at the bar and restuarant.

10/10

Exceptional

29 Jul 2026

Joanne

Nice hotel - air con excellent- so good the sheets we were slightly damp. Fire alarm went off in the middle of the night

4/10

Poor

28 Jul 2026

Michael

Nice hotel - location not ideal … not easy public transport

10/10

Exceptional

27 Jul 2026

Hannah

Lovely stay here at the Radisson, great facilities and friendly staff! Comfortable bed and clean shower- would def recommend

2/10

Poor

27 Jul 2026

Laura

I travelled with my 2 SEN children and In the first room we were in I had some sort of bug crawl over my face whilst laid on the bed. We were then moved to another and the fire alarm went off at 00:30, I had to call reception to find out what was happening, I was told it was a false alarm stay in the room and whilst speaking they put the phone down on me. Other visitors came out confused also. We went swimming on the first night and the cleaner was extremely rude. The restaurant was nice but I wouldn’t stay here again.

8/10

Excellent

27 Jul 2026

Doral

Was good hotel

10/10

Exceptional

24 Jul 2026

Matilda

Really great room, proper black out curtains made the sleep amazing.

8/10

Excellent

24 Jul 2026

Florence

Excellent Stay, free parking, spacious rooms and comfortable beds. I did not have breakfast but had dinner in the Huddle restaurant food reasonably priced. There’s Tesco supermarket only approx 5 mins walk. Next to Rugby Stadium not sure how noisy it is if there’s a match.

10/10

Exceptional

23 Jul 2026

ian

Lovely big room and bed. Clean and airy. Staff helpful. Food at the on site restaurant was good

10/10

Exceptional

22 Jul 2026

Robert

Super hotel to stay in, great location, lovely room, very clean, super helpful staff, great breakfast. I would defiantly stay there again.

6/10

Pleasant

15 Jul 2026

Hassia

I’m afraid the room was not up to scratch.
We stayed in a disabled room..
In the bathroom was your usual mirror but not one mirror in the bedroom that made it exceptionally difficult when getting ready for our night out.
Down the side of the bed was filthy!!
Broken glass under the bed!
i felt the carpets where unclean in the corridor. i think it’s surface clean only. very dusty along the skirting and old carpet. Not great

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Sunil

Excellent hotel. The gym and spa make it a 5/5 for me with the rooms being modern and spacious. Will definitely be staying here again.

Partner

10/10

Exceptional

12 Jul 2026

Paul

Great room and staff were great and very professional
Stayed before and will again

Partner

10/10

Exceptional

12 Jul 2026

Chris

Great, clean and modern hotel with superb facilities. Free parking a great perk in London. All staff we spoke with were hugely polite and helpful.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Rodney

Fabulous Hotel!

Family

6/10

Pleasant

04 Jul 2026

Liz

We stayed at the Radisson Red Twickenham for 1 night, on 27th June, to watch Rugby. Customer services were helpful in arranging parking, although there appeared to be an additional charge. The parking pass stated £30 but I was charged £35 by Radisson.
Check-in was challenging as the self check-in machines both failed. They were taking payments but not completing check-in or issuing room cards or room no.s. This led to some confusion at customer services.
Our room was upgraded to a suite which was nice. Unfortunately the nearest electrical socket was 3m from the mirror which seemed impractical.
The room was clean except for a lot of limescale in the shower.
The main issue was with air-conditioning and temperature control. The outside temperature was 33° and no air-conditioning was working in the rooms, bar, restaurant or reception areas. Staff repeatedly told us that it wasn't broken but couldn't cope with the temperatures. We were unable to get our room below 27.5° even overnight as windows were sealed and the air-conditioning was blowing warm air. The short cable on the fans prevented us being able to position it to help at all.
Breakfast was excellent and staff were pleasant. I'd stay again but not during summer.

Friends

6/10

Pleasant

28 Jun 2026

Adrian

Fantastic hotel or be it a little tired around the edges.
Only one problem I know people will say it was extreme weather but an international hotel group should be ready for every eventuality the air conditioning was not able to supply any areas sufficiently. Bedroom showing 30 degrees at 11pm.
Gave a fan but not quite what was expected of this top rated hotel.
The night before I stayed in a premiere inn in Brentford all good.

Partner

10/10

Exceptional

22 Jun 2026

Amanda

Beautiful hotel clean modern bar and restaurant also good breakfast buffet was really good with great choice even cake ! Loved that (only quarm was the tomatoes were covered in herbs no plain option)
Staff were approachable friendly kind accommodating. Room was great (family room) beds comfortable enough pillows immaculately clean plenty of room had iron ironing board hair dryer could have done with a few more clothes hangers bathroom and shower brilliant and again clean only quarm in bathroom was the hair conditioner was empty . Tea and coffee great although could have done with more tea bags rather than just being left with 4 at a time ... Towels not changed on a daily basis so had to ask for fresh towels which were bought up to our room very quickly although in my view fresh towels daily are a must... Bottled water left in our room daily - great liked that. The door.... ummmmm very noisy on closing with a loud ish bang no option to close door quietly so you could hear other guest doors being closed which at times woke me up - this i think needs to be looked at. All in all a great stay with some very minor issues but for a hotel such as this these minor issues should not really happen.
Would recommend and would book again as liked hotel and staff all in all also in great location
Thank you to all your brilliant lovely staff.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Robert

Great location for Twickenham Stadium. Car parking was a bonus, especially for the rugby match day.
As my wife Fiona's birthday were given complimentary breakfast and couple of drinks vouchers which were much appreciated. Thank you.

First time staying here, and will defintely stay again.

Partner

10/10

Exceptional

21 Jun 2026

Deryn

Fabulous room with a comfy bed.

Partner

10/10

Exceptional

14 Jun 2026

Craig

Was there only for an overnight but beautiful hotel, staff and food great thank you

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Louise

I stayed for one night as a solo female traveler. The property was very clean and had all the usual necessities such as a shower cap in the bathroom and coffee and hot chocolate sachets. I used the sauna at the adjacent gym and was given a free locker key by reception, who were very professional and kind. The check out time was 12 noon, which is fantastic, and I was able to leave my bags at reception once I checked out as I wanted to explore more of Twickenham and Richmond.

Self

8/10

Excellent

07 Jun 2026

Deborah

Very clean accommodating hotel but unfortunately in the morning there was no hot water for a shower our friends in room 611 also didn’t have hot water they did call to reception who sent someone up with 2 bottles of water……random!! When we checked out we reiterated that there was no hot water in our rooms for a shower which we obviously needed after a long day out. The receptionist was apologetic but we still feel that this was not good enough a hot water shower is essential in a hotel stay.

Friends

4/10

Poor

01 Jun 2026

Jenny

We choice this hotel for its great location and modern look. When we got there the staff were friendly and check in was straight forward room was nice. We then wanted dinner and we were told we couldn't stay upstairs as there was a private fuction and downstairs on the hotel restaurant (which is open to the public) there was the football match on and lots of men using very foul language and were extremely loud. We walked in there with our two boys age 6 and 9 and couldn't even get a drink as we couldn't get through anywhere and the language there were using was disgusting so we walked straight back out. Went to speak to staff who didnt help and only said ot gets like this when the football is on. So we had to sit in reception where a fight broke out and really scared one of our boys. Would not recommend this a family friendly hotel at all.. very disappointed.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Clare

Brilliant location for the stadium.

Friends_and_family Family

8/10

Excellent

28 May 2026

Andrew

Stayed one night. Very comfortable room with free WiFi. Surprisingly quiet which was nice. Check in and check out very smooth. Would recommend.

10/10

Exceptional

26 May 2026

Anthony

Hotel stay was amazing,staff were super friendly and accommodating,rooms were super clean and food was amazing,the only issue with the distance from the car park but would still highly recommend anyone staying here 👌

10/10

Exceptional

26 May 2026

Deryn

Fabulous hotel… very easy to get into London from here.

Partner

10/10

Exceptional

24 May 2026

Elizabeth

Great rooms, very spacious. Great bar and perfect location

10/10

Exceptional

20 May 2026

Anne

On arrival the reception staff were lovely and welcoming providing clear guidance on hotel amenities and where to ask information. In the room - this was spotlessly clean, comfortable, spacious. Bathroom accessories were a nice touch with lovely fluffy towels, nice smelling toiletries and a super hot shower. There was excellent tea / coffee facilities too ! Room was quiet with a fab view of Twickenham.

Partner

10/10

Exceptional

18 May 2026

andrew

Good hotel and great location for the game, stayed here multiple times and been really good every time

Friends

10/10

Exceptional

17 May 2026

Paul

Great facilities and clean with very friendly and helpful staff

Partner

10/10

Exceptional

13 May 2026

Jeffrey

Nice room

10/10

Exceptional

28 Apr 2026

Luke

Clean room, friendly and helpful staff, fully recommend this hotel.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Mohamad

Very nice comfortable room

10/10

Exceptional

17 Apr 2026

Rita

Breakfast was very good.

Self

10/10

Exceptional

13 Apr 2026

Sophie

The staff was absolutely above par, and went out of their way to make us feel welcome

Family_with_children

8/10

Excellent

07 Apr 2026

P

Walk in great, warm welcome from staff
Clean and pretty decent.
Great rooms
Nice staff
Bathrooms and shower is exceptionally good
Breakfast good onsite
I’ve stayed in many rooms here and all of a very good standard
For a bar/food discount request their loyalty card (for free at reception)
Travellers with cars, read up on the reception drop off in advance, they time is really short before fee/fine not an issue but be in the know.

Personally I’m still in a dispute between the hotel/ hotels.com/expedia about the issuance of a vat receipt for my last stay - but annoying but just admin

10/10

Exceptional

07 Apr 2026

Patricia

Room was amazing,comfortable and quiet for a good nights sleep.
Staff were friendly and helpful.
Great choice of food for breakfast.
Stayed for a charity Rugby match so our stay was perfect.

8/10

Excellent

06 Apr 2026

Mohamad

The reception staff are very helpful . Upgrade my room. Specially Angelica she used her discretion to upgrade my room with out asking as she realised I am frequent guest to the hotel.

Self

10/10

Exceptional

29 Mar 2026

Tharanney

Took my 8 year old daughter with her friend as a farewell getaway.
They loved the pool time, view from the room. And the pizza restaurant was a massive hit.
Everyone were super friendly. Thank you.

Family_with_children

8/10

Excellent

15 Mar 2026

lynne

Lean rooms, convenient to public transportation, only 1 elevator operating but hotel not that busy

10/10

Exceptional

13 Mar 2026

DAVID

Spent two nights at the Radisson whilst we attended a family wedding, we had a family room which was well appointed and clean, the food served at the Huddle was what you would expect to see on a sports bar menu but cooked very well, the breakfast offered was really good but what pushed the hotel to excellent for us was the attentive, helpful and engaging staff, every member of the team we interacted with went above and beyond to meet all our needs and they made my kids feel really welcome.

Family_with_children

10/10

Exceptional

12 Mar 2026

James

Great hotel. Definitely recommend. Will be staying again when in the area

Partner

8/10

Excellent

07 Mar 2026

Victoria

This place is ALMOST perfect. Firm bed and very clean, but the room lighting is severe and bathroom door is a double french door that doesn’t even meet completely in the middle. No one wants that! Also, I realize rugby is the theme here but not sure it needs to be on the walls of the room. I stayed here for convenience of location to a friend.

Friends

8/10

Excellent

02 Mar 2026

Tracey

The room had double sided stickers on the ceiling and the wall which had not been removed and the tv had a crack down the screen

Partner

10/10

Exceptional

28 Feb 2026

Deryn

Comfy bed and spotlessly clean everything.

Partner

10/10

Exceptional

26 Feb 2026

Nina

Great staff big rooms nice decore we will be back again

10/10

Exceptional

20 Feb 2026

Irina

For me it was perfect from location to service.

Self

10/10

Exceptional

14 Feb 2026

Deryn

Spotless room . Helpful attentive staff.

Partner

8/10

Excellent

08 Feb 2026

Chris

Good hotel. Ensure guests know the bar doesn’t sell food.

Business Family

10/10

Exceptional

02 Feb 2026

Emrys

Warm, welcoming and very helpful staff. Lovely sized room, comfortable bed and a good breakfast.

10/10

Exceptional

30 Jan 2026

Abi

Amazing hotel, friendly staff, clear and tidy hotel, great value for money, facilities were outstanding.

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Suleyman

Really great hotel overall.

8/10

Excellent

27 Jan 2026

Arunee

Our room is comfortable and big enough for family of 3. Price a little too high but great if you plan to watch rugby games. Loved new deco with Rugby players on wall etc. Bathroom very clean and modern. Will stay again when going to watch England games.

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Paul

Great check in staff, clean room and bus stop into Richmond right outside hotel.

Leisure Self

10/10

Exceptional

26 Jan 2026

Samina

Great location near stadium recently renovated very spacious and clean.friendly staff.

Leisure Family_with_children

10/10

Exceptional

25 Jan 2026

Anna

Room is spacious, clean and comfortable.

10/10

Exceptional

23 Jan 2026

Dan

Lovely room, great bed, friendly staff.

10/10

Exceptional

09 Jan 2026

Hannah

Absolutely beautiful hotel.
Big, clean rooms with up to date modern technology. Big tv and lovely big bath. Tea and coffee facilities including biscuits and free bottled water.
Fantastic breakfast and really friendly staff

We thoroughly enjoyed it and hope to stay again.

Friends_and_family Family

8/10

Excellent

05 Jan 2026

Susan

I was surprised at a stain on the floor under the toilet and an item of rubbish, I assume from the previous occupant that hadn't been picked up. As a regular visitor to the hotel this was something I hadn't experience in previous visits. With hindsight I should have mentioned this to the reception staff, who were very helpful in explaining the heating system in the room. Never the less, I will be returning to the hotel in the near future

10/10

Exceptional

03 Jan 2026

Samuel

Very happy with adjacent family rooms. Clean, spacious and comfortable. Staff were friendly and welcoming. Gym and spa facilities next door to the hotel were fantastic.

Leisure Family

8/10

Excellent

02 Jan 2026

Nitya

Clean, well-maintained rooms and a considerate, professional staff. Overall, a comfortable and pleasant stay.

10/10

Exceptional

31 Dec 2025

Paul

Great location for central london access via bus/underground. Spacious rooms but very noisy in corridors at night (doors don't seem to keep out any noise). The four pillows provided quickly become as flat as pancakes ! Good wifi. Very good breakfast with wide variety. Will be in London again soon & may stay here again.

Friends_and_family Family

8/10

Excellent

31 Dec 2025

sean

very nice and clean

10/10

Exceptional

31 Dec 2025

Terry

One night but extremely vomgirtable

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Ivy

The room was clean and tidy. Even though we checked in late, the staff were very nice and friendly. Special thanks to Sabina and Donna — they were so welcoming when we checked out early in the morning. My kids especially loved the hot chocolate 🙂

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

Jamie

Plus points: The staff were extremely friendly and helpful and the food was very good. Shower was great and the soaps/shower gels etc were really good quality.

Negative points: Room was missing a phone so we couldnt call for room service. The coffee facility was missing pods, and the bed sheets (whilst visibly clean) smelt very odd.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Simon

Fantastic customer service. Very clean rooms.

10/10

Exceptional

21 Dec 2025

Debra

Rooms were ready early, clean and well stocked… comfortable beds.. restaurant and’s bar area well stocked and staffed… will definitely use again

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Iain

Was down for an event. Staff wete great. Breakfast was a big buffet with hot quality food. Some items in the room were a little tired.

Partner

10/10

Exceptional

15 Dec 2025

Marie

Amazing stay

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Rebecca

Excellent staff and services available. Good location for central London and the rugby.

6/10

Pleasant

07 Dec 2025

John

Checkin was fine. The car park was signposted, but not entirely obvious that it was the correct one for the hotel.

Nice to be able to visit the swimming pool, spa and gym for free next door.

I was given a 'free drink' voucher, but was unable to use it as the bar had no staff available at 18:30 on a Saturday to redeem it.

There was a fire alarm at 1am, which meant everyone was forced outside, only immediately to be told to go back in. Families with small kids etc.

Bed was very hard and gave me neck ache.

There was a coffee machine, but only two decaf pods with space for four others which weren't there.

Would I stay again? I doubt it.

Leisure Self

10/10

Exceptional

03 Dec 2025

Deryn

Easy parking and a lovely room. Bed was super comfy.

Partner

10/10

Exceptional

30 Nov 2025

Paul

Excellent boutique hotel, spacious rooms, bus stop right outside for Richmond or Twickenham. Great walk in shower and great staff

Leisure Self

10/10

Exceptional

23 Nov 2025

Karen

Lovely room, excellent facilities

Leisure Partner

8/10

Excellent

22 Nov 2025

Simon

Great position great hotel

Partner

8/10

Excellent

10 Nov 2025

Ian

Great Location from a stay after the Rugby international with comfortable Spacious Rooms. Somewhat pricey on a matchday but that's Business

Leisure Friends

10/10

Exceptional

08 Nov 2025

Connor

Staff are exceptional, so personable and engaging. Phoned up to the room to check and make sure we had settled in okay.

In conversation it came up that it’s my birthday this weekend and after I came back from dinner, they had brought up a complimentary dessert and card which was a nice touch.

Highly recommend and will be staying again

Partner

4/10

Poor

05 Nov 2025

eloise

Room bed/pillows very uncomfortable. Bathroom poor shower and drainage. Very dark,poorly lit room overlooking an internal corridor!

Partner

10/10

Exceptional

03 Nov 2025

Paul

Room was clean, very functional, great sleep and fantastic walk in shower. Also had Nespresso type coffee machine which was a nice touch.

Leisure Self

10/10

Exceptional

01 Nov 2025

Chin Hwa

Great stay

Leisure Family_with_children

8/10

Excellent

31 Oct 2025

Mohamad

Yes

Business

8/10

Excellent

29 Oct 2025

Samantha

Room was clean, hotel was lovely, staff were friendly.

10/10

Exceptional

26 Oct 2025

Kelly

Great staff, huge, comfy room plus the gym next door were all wonderful. I will stay again.

Business

10/10

Exceptional

25 Oct 2025

Matt

We booked this hotel after missing our flight from Heathrow, and upon explaining that to the front desk they massively helped us by allowing us to check in early. Hotel was great, though the pool and spa aren’t great for kids!

Overall, would definitely stay again.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Deryn

Perfect room.

Partner

10/10

Exceptional

14 Oct 2025

Margaret

Newly refurbished and friendly staff!

Partner

4/10

Poor

14 Oct 2025

Craig

Hotel and room was great and as expected. However our experience the next morning was nothing short of appalling.
45 minutes for breakfast to arrive and when it did the order was wrong. Bacon included with a Vegan request, no beans (oh, these came out 10 minutes after we had finished eating) and also completely forgot that we asked for some gluten free bread.
The other breakfast order came with Vegan Saudages and was told that they had run out of meat sausages. Confused by this as orders after ours came out with meat sausages. At no point was anything explained and it wasn't until we complained at the end that somebody apologised. Was told that we wouldn't be charged but still had to pay £15 each for the experience. Would never eat there again.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Helen

The room is superb, clean and neat. Bed is very comfortable as well. Have a nice recharge there. About the pool as it is not located within hotel, i think its better mentioned as additional to hotel guests and prepare one-time lock for hotel guests so we can also enjoy the experience better.

Partner

10/10

Exceptional

13 Oct 2025

Jada

It was great didn’t want to leave

Friends_and_family Friends

10/10

Exceptional

12 Oct 2025

Loren

Great choice