Name: The Petersham Hotel
Address: Nightingale Lane, Richmond, TW10 6UZ, GB

10/10

Exceptional

03 Aug 2026

Liam

Beautifully maintained and located hotel. Wonderful rooms and easy parking.

10/10

Exceptional

02 Aug 2026

Maggie

Unfortunately only able to stay for one night but the location was excellent. Staff were very helpful and our room was ready ahead of time. Didn’t eat in the hotel and had to leave early for a pick up at Heathrow so missed breakfast. Visited the bar and had drinks on the terrace which was excellent. Will visit again as soon as we are able!

10/10

Exceptional

29 Jul 2026

David

A nice hotel in a wonderful location next to the river with convenient parking. We had a lovely room with a river view and the breakfast was very nice.

10/10

Exceptional

29 Jul 2026

Mahyar

Great hotel !

10/10

Exceptional

27 Jul 2026

Ionela

Really beautiful room, with a lovely view of the river from the balcony.
Staff were helpful and the breakfast was delicious.

8/10

Excellent

25 Jul 2026

Give

No gym, good breakfast individually served. Small rooms but clean. Food selection was very limited

6/10

Pleasant

24 Jul 2026

Grainne

The hotel is beautifully situated, overlooking the Thames - hard to believe youre in a busy area. Great for visiting Richmond. No air conditioning however, and in high summer, in the heat London endures, you don't want to stay here. Staff are good, but there are service charges added for much on the bill, apart from the overall optional service charge.
One other thing. Breakfast is £34, £31 if ordered the night before. Dont bother with it. Its not anything special, and its same price for a mediocre continental breakfast OR a mediocre cooked.

10/10

Exceptional

24 Jul 2026

Linda

Beautiful hotel, room clean, staff lovely and very helpful.

10/10

Exceptional

20 Jul 2026

behnam

Lack of air conditioning

Partner

10/10

Exceptional

18 Jul 2026

Kerrin

Loved everything about our stay BUT a small fridge in the room would be a useful addition

Partner

10/10

Exceptional

18 Jul 2026

Lester

A beautifully presented boutique hotel with helpful, professional and friendly staff.

All of this added to the enchanting location makes it a place that I highly recommend.

Friends

8/10

Excellent

17 Jul 2026

Louise

Lovely hotel, beautiful room with a big balcony and a view! There is no air-con as it is an old hotel so it was very hot during our stay, but it was unseasonably hot outside at the time. There was no mirror in the bedroom, only in the bathroom which wasn’t ideal for me, and not what I would expect from a high-end hotel. Breakfast was very nice, and was ordered from a menu each morning.

Partner

10/10

Exceptional

13 Jul 2026

DAVID

The staff were excellent. Professional . The area you amazing and breakfsat incredible .

Partner

10/10

Exceptional

12 Jul 2026

Karen

Beautiful setting, delicious breakfast.

Family

8/10

Excellent

11 Jul 2026

Jennifer

The hotel is beautiful and everything is beautiful. The only downside is that it has no air conditioning. The temperature outside was 30° and inside the room felt like 40°. They only have this tiny little fans in the rooms that need to be upgrades for what you are paying for staying there. I had to sleep with the windows open to try to cool the room down. It was a bit hard to fall asleep because I was melting. I guess in other time other than summer, the hotel will be perfect.

Self

8/10

Excellent

30 Jun 2026

Sophia

Beautiful hotel with lots of character and history - plus stunning views over the park from the restaurant. The room was clean, the bed was comfortable and breakfast was lovely. My only issue was that my single room was exceptionally hot as there's no air-conditioning and limited breeze coming off the courtyard. I was given and fan, which helped, but found the room quite uncomfortable to stay in.

Self

8/10

Excellent

29 Jun 2026

Lee

Lovely room with a very comfortable bed . Breakfast was amazing

Partner

4/10

Poor

28 Jun 2026

Una

We stayed here for our daughter’s weeding on the hottest 2 nights of the year.
The room was like an oven with 1 small fan and 2 small bottles of water (500ml). Totally inadequate for the weather being 32degress.
There was no fridge, no air conditioning and no slippers or dressing gowns.
Breakfast was extremely expensive at £34 per person per day. So we didn’t bother.
I did ask for 2 extra fans which did help the temperature slightly.
On the second night there was a power cut which mainly affected our floor. So we couldn’t use our fans and there was no lighting. The reception staff were reluctant to help until I pointed out how dangerous the situation was. We were given 2 1 litre bottles of water, some ice and a small torch.This was the near minimum they could do! Luckily the power was on in approximately 1 hour.
At check out we complained to the manageress and got £80 offf the second night stay.
It was a poor way to have our daughter’s wedding day end.
We did mention that we thought that a hotel of their quality should have air conditioning as standard.
When we go to Richmond again we will seek alternative accommodation

Partner

10/10

Exceptional

25 Jun 2026

Warren

A classic hotel with history and superb views from its unique vantage point.
Breakfasts were excellent and the staff we saw from reception, housekeeping and restaurant were highly thoughtful and professional.

Partner

10/10

Exceptional

23 Jun 2026

Emma

Staff are fantastic. Always a pleasure to stay here.

Partner

10/10

Exceptional

10 Jun 2026

Maria

Superb in every way! Looking forward to our next stay!

Partner

10/10

Exceptional

09 Jun 2026

David

This hotel was a delight to stay in. I had a comfortable room with a good bathroom. The communal areas of this hotel are absolutely lovely in my opinion. I like their style. My breakfast was excellent. The staff were very considerate and helpful. I would like to stay here again when in the Richmond area. Many thanks.

Self

8/10

Excellent

07 Jun 2026

Paul

Breakfast was way too expensive

Family

10/10

Exceptional

06 Jun 2026

Andrew

Lovely location, we had a great stay.

Partner

10/10

Exceptional

02 Jun 2026

Sandra

Lovely hotel and attentive staff.
Only negative, no air conditioning.
Location perfect for river walk into Richmond.

Partner

10/10

Exceptional

30 May 2026

geoffrey

Staff terrific. Facilities top notch maintained. Location is good.

6/10

Pleasant

29 May 2026

aimee

We love the location, and that it came with free parking. The breakfast was very good, and dining room waitstaff were excellent. Our dinner was also very good. The shower pressure was horrible…a mere trickle (staff did not have any sympathy for that complaint) and there was no air-conditioning and we stayed during a heat wave so that wasn’t pleasant. Luckily, we were able to open the windows and let in some fresh air at night. It was the most expensive stay of our trip, and the least enjoyable (because of the shower, small room size, and temperature of the room being in the 80s). Fantastic location for walking along the river, parks or shops.

Partner

6/10

Pleasant

26 May 2026

Paul

The hotel is lovely and the location is great. Unfortunately it doesn’t have Air-conditioning in the room and we stayed on the hottest day of the year so far. We were lucky enough to have the penthouse suite so there was lots of space but no mini bar or air con which should be basic when paying that sort of money.
The food is ok. Breakfast was included which was great as I would have not wanted to pay the £36 each for a standard cooked breakfast.

Partner

10/10

Exceptional

26 May 2026

Erin

Excellent welcome and the staff were super friendly. Room was gorgeous and spacious and beds were comfortable. Although the service and atmosphere was amazing, the breakfast was a little on the small side

Family

6/10

Pleasant

25 May 2026

Dave

No AC in the rooms - so if it is hot in London, the room will feel like an oven
No drawers to unpack luggage
Even our deluxe room felt very minimal except for the view on the balcony

Partner

10/10

Exceptional

25 May 2026

Diane

Beautiful views from the dining room. Very good breakfast options.

Partner

10/10

Exceptional

25 May 2026

Giovanni

Lovely place with fantastic views over Richmond. Perfect for a weekend getaway.

10/10

Exceptional

24 May 2026

Kevin

Lovely place. Highly recommend.

10/10

Exceptional

19 May 2026

Carolyn

Beautiful hotel with gorgeous grounds in a great location. Loved our stay! The breakfast is really nice. Our room was very comfortable and lovely.

Partner

10/10

Exceptional

10 May 2026

Irene

I love this hotel. It is beautiful with with very good staff, a great bar and excellent food. A recommendation I would make is to offer fruit rather than meat/cheese with the cereal breakfast option. It's about 5 minutes to walk to Richmond Park or the river and a 20 minutes walk to the station. There is parking onsite.

Friends

8/10

Excellent

08 May 2026

Eric

The breakfast was great. We had afternoon tea which was fantastic. Quite a view from the dining room.

Family

10/10

Exceptional

23 Apr 2026

Sandra

Perfect spot in Richmond. Small but well appointed rooms. Quiet, serene location.

Family

8/10

Excellent

07 Apr 2026

Louise

The hotel is well located and a pleasant walk into Richmond. Our ‘superior’ room was well decorated but very small with very limited storage space - no drawers and limited hanging space. We had to ask for a table to be removed from the room so had space to lay our standard sized case, given there was no where to unpack our things. We didn’t eat in the hotel as breakfast was very expensive and there were plenty of other options in Richmond. A pleasant stay but not sure I would choose it again.

Partner

10/10

Exceptional

07 Apr 2026

Casey

Fantastic service and lovely place to stay in Richmond! We had a gorgeous view from our room, the room was clean and beautiful! We were walking distance to shops and restaurants which was a bonus! Would definitely come back!!

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Susan

This was our second stay at the hotel. We won’t look any further if we stay in Richmond, we love this place.

Partner

10/10

Exceptional

01 Apr 2026

Tammy

Absolutley lovely breakfast, wonderful staff and a fantastic view!

Self

10/10

Exceptional

31 Mar 2026

Linda

Didn't have breakfast but the bar menu was good.

Self

10/10

Exceptional

29 Mar 2026

DAVID

Excellent hotel within easy walk of Richmond. Rooms spotless, breakfast menu varied and of high quality. Service always top notch

Partner

8/10

Excellent

26 Mar 2026

Vicki

We had a lovely mid week evening at The Petersham, staff were very friendly, lounge and bedrooms comfortable with lovely views and walks on the door step. However the restaurant had a very limited uninspiring menu, burger and chips, curry and salad, which was very disappointing and would make us think twice about booking again.

Partner

10/10

Exceptional

24 Mar 2026

John

Great stay again at this exceptoonal hotel.

Partner

10/10

Exceptional

21 Mar 2026

Meliza

Great stay

Partner

10/10

Exceptional

16 Mar 2026

Laura

The hotel itself was great. The rooms were spacious, and the bar was great. Check-in process was fairly slow and they didn't have any umbrellas to borrow to go out in the rain, which we found odd particularly in the UK, but other than that we had a great stay.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Kevin

A short walk into Richmond

Business

10/10

Exceptional

03 Mar 2026

Susan

This is a beautiful old hotel with an idyllic view of the river. The staff is friendly, helpful and welcoming.

Partner

10/10

Exceptional

16 Feb 2026

Jacqueline

Fabulous setting, wonderful hotel. The breakfast room looks out over the river. Its a short walk into town via the street or river.

4/10

Poor

12 Feb 2026

Andrew

Poor service and lack of human touch.

Dated hotel including room and stuffy breakfast.

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Margaret

Yes

Partner

8/10

Excellent

08 Feb 2026

LEE

Staff

Leisure Partner

10/10

Exceptional

30 Jan 2026

Mary

Gorgeous hotel with river Thames views. Service was outstanding and there is free parking right in front, a rare thing in the UK.

Partner

10/10

Exceptional

26 Jan 2026

Susan

Loved our room with a balcony, river view and just the right size. Everyone was welcoming and helpful. The longe was peaceful, the dining room and service was excellent and the Bar lounge had a wonderful view over the river and a cosy place to be and meet friends. Everywhere was soo tidy and clean . We had a great stay and have come back home refreshed. Breakfast was delicious and do I g room was spacious and we were very well looked after. Thank you to everyone that made our stay such a happy and restful time .

10/10

Exceptional

12 Jan 2026

Madeline

From the moment we arrived we had a wonderful experience.
Jordan on reception was outstanding, looking after us, going above and beyond for my husbands birthday.
Our room was stunning, with every comfort, amazing views.
The Petersham is a little paradise on Richmond Hill, we will definitely be back.

10/10

Exceptional

01 Jan 2026

Kathleen A

Courteous professional staff. Cleanliness of facilities

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Andrew

Entire experience was excellent

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Stephen

Lovely, cosy majestic place.

Partner

10/10

Exceptional

27 Dec 2025

William

Very comfortable stay. Excellent breakfasts, great service and what a view!! Would happily stay here again.

Leisure Family

10/10

Exceptional

25 Dec 2025

Kok

Beautiful hotel. Polite staffs and beautiful room and comfortable bed.

Partner

10/10

Exceptional

20 Dec 2025

Bailey

I wanted to go to Richmond because I’m a huge Ted Lasso Fan! This hotel was beautiful! The foyer area was decorated for Christmas. The staff carried our bags in for us. It is perked up on a hill and walkable to the town. The room was clean. The bed was comfortable. Bathroom was spacious. Felt very safe here!

Leisure Friends

10/10

Exceptional

15 Dec 2025

Frances

A beautiful place with excellent restaurant

Partner

6/10

Pleasant

13 Dec 2025

Jim

I booked dinner for 7:30 but after checking in found out that the restaurant was only serving a limited menu with just a commi chef. This was very disappointing be use I could have been told when I booked the room and then another opportunity missed when I booked dinner…. All reception staff hid the factvtheir restaurant was effectively closed.

Business

10/10

Exceptional

11 Dec 2025

Bob

Very nice hotel…romantic and quaint!

Business_and_leisure Partner

10/10

Exceptional

08 Dec 2025

Martin

Great staff - great location- great accommodation- facilities etc

10/10

Exceptional

06 Dec 2025

Nicole

Clean room,

10/10

Exceptional

02 Dec 2025

Cris

A beautiful hotel with a fantastic view .
Superb service and breakfast was delicious

Partner

10/10

Exceptional

30 Nov 2025

David

Excellent staff with great memories! Excellent service and very good value. Highly recommended.

Self

10/10

Exceptional

26 Nov 2025

Maxine

On arrival we were greeted by friendly staff and was delighted that our room was ready 2 hours before check in time. Our room was spotless and a lovely size . We were very pleased. Had some lunch in the lounge

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Theresa

We loved the character of the hotel and the friendliness of the staff.

Partner

6/10

Pleasant

16 Nov 2025

Ian

A very small room, one of the smallest I have ever stayed in. The heat was unbearable with no air conditioning or temperature control. I had to keep the windows fully open every night which meant constant noise because the hotel sits on the Heathrow flight path.

Business Self

10/10

Exceptional

15 Nov 2025

rob

Great room / great staff. / fantastic breakfast

Partner

10/10

Exceptional

15 Nov 2025

Sean

The room was very comfortable and very clean. The service of all the staff - from check in to the dining staff - was exceptional. I would definitely stay there again.

Self

10/10

Exceptional

13 Nov 2025

Jennifer

I love staying at the Petersham and always stay here when I come to London. The service is excellent and all the rooms are unique and charming. The views of the river are gorgeous. It’s about a 10-15 minute walk to get into the town of Richmond with plenty of restaurants and shops, but you can easily walk along the river and enjoy the views. I will definitely be back! Thank you for a wonderful stay!

Self

10/10

Exceptional

12 Nov 2025

Gail

Clean room and great breakfast

Leisure Partner

10/10

Exceptional

10 Nov 2025

Ian

yes

Business Self

10/10

Exceptional

09 Nov 2025

Maria

Lovely stay. A bit confusing at check out, as while I used a cc for incidentals, and I agreed the charge was correct upon turning in my key in the morning. However, the hotel clerk knocked on my taxi window as I departed to ask about how I was going to pay. That seems like an important item to note while face to face minutes earlier, and provided the card the day prior. Otherwise, clean and quiet. I might recommend a soap dish in the bathroom, and upgraded shampoo and lotion. Also, a good carpet cleaning, but I'd stay again and one of the nicest properties during my recent travels.

Leisure Self

10/10

Exceptional

07 Nov 2025

Martin

Fantastic place- great staff - location- food -
🌟🌟🌟🌟🌟

Business Self

10/10

Exceptional

06 Nov 2025

Caroline

This is lovely historic hotel in the charming town of Richmond. The staff, including the gracious maitre’d at breakfast, were attentive and did their utmost to ensure a comfortable stay. I stayed in both a single room (cozy with a full-sized bed) and a larger king room and was pleased with the amenities, bathrooms, linens and beds in both. Breakfast in the dining room overlooking the river was a delight with starched white linen, china, friendly servers, and excellent food. (Tried the vegan breakfast, though, and think it can be much improved upon. More spice and a bit of veggie meat will do wonders.) And speaking of Petersham, I highly recommend a visit to Petersham Nursery and café just short walk away from the property. Overall, I (we) had a wonderful stay and will be back!

8/10

Excellent

02 Nov 2025

Jamie

The room was good, quiet and comfortable.
Dinner was really lovely.
Breakfast was less good: quite expensive; only 1 choice was available per person - you couldnt have porridge then a cooked breakfast, or you pay a £10 supplement.

The hotel is half a mile from Richmond which isnt too bad.

Leisure Partner

10/10

Exceptional

02 Nov 2025

GARY

we will be staying there again

Friends_and_family Friends

10/10

Exceptional

24 Oct 2025

Miss Mary

Friendly hotel, good views over Richmond valley.

Business

10/10

Exceptional

20 Oct 2025

Kevin

Room excellent check in staff excellent still recovering from cost of the breakfast i only reduced by one star but it was almost a two

Business

10/10

Exceptional

18 Oct 2025

Philip

Average bar, good staff and good views

Leisure Partner

10/10

Exceptional

12 Oct 2025

Catherine

Gorgeous views!

Leisure Family

10/10

Exceptional

11 Oct 2025

Jenni

Anniversary Stay

Lovely anniversary stay
Beautiful hotel within easy reach of Richmond and the riverside
Richmond Hill is a few minutes walk away
Delicious breakfast (quite pricy but high quality and service, with incredible view)
Parking
Thank you for the little treat in our room for our anniversary

Partner

10/10

Exceptional

10 Oct 2025

Claire

The Petersham is an oasis just outside London in the lovely town of Richmond. The local restaurants and shopping are excellent and there are wonderful walks and strolls to be had along the Thames. There are excellent transport links into London. Perfect for a short break or as an alternative to staying in Central London.

Business_and_leisure Self

8/10

Excellent

08 Oct 2025

Terry

Lovely room with gorgeous view.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Andres Esteban

Nice location and hotel, old and tiny rooms

Business Self

8/10

Excellent

28 Sep 2025

Laura

so entirely grateful for the staff + ananna’s (spelling?)!incredible reception to us!
what an exquisite being he is ~ so kind !!

as a note
would love more bottled water available
grateful for detox water

merci 9 hotel

Partner

6/10

Pleasant

26 Sep 2025

Gil

Hotel for a night

Our room had a small window with car park view.
The hotel needs renovation.
Breakfast was nice.

Partner

10/10

Exceptional

26 Sep 2025

Natalie

Beautiful hotel, excellent breakfast. Staff lovely & professional

Partner

10/10

Exceptional

24 Sep 2025

Anais

Fabulous hotel in a quiet area within walking distance of the main downtown area. Has a lovely restaurant on sight, the most amazing staircase and the staff are tremendous help! Absolutely loved my stay here, would return in a heartbeat.

Leisure Self

10/10

Exceptional

21 Sep 2025

Jennifer

Nice

Leisure

10/10

Exceptional

18 Sep 2025

Nicola

Lovely location, friendly staff

Leisure Friends

10/10

Exceptional

13 Sep 2025

Declan

Excellent hotel, have stayed numerous times when I don’t want to be in central London. Short stroll to the station and into London quickly, and then back to tranquility and a lovely hotel afterwards. Lovely views of the river.

Business Self

10/10

Exceptional

13 Sep 2025

John

Fantastic property, accommodations and service.
Set along the River Thames, you can walk to all the shopping and dining Richmond has to offer, or take the Bus which stops directly in front of the hotel driveway.

Leisure Family

8/10

Excellent

10 Sep 2025

ernest

The view was beautiful, staff a bit indifferent!!

Leisure Partner

6/10

Pleasant

08 Sep 2025

rod

Average but not special felt no one cared we were there and not important disappointed