Name: Hyatt Place London Heathrow Airport
Address: The Grove, Bath Road, Sipson, West Drayton, West Drayton, UB7 0DG, GB

10/10

Exceptional

25 Jul 2026

Roderick

Excellent value for money a stone’s throw from T3 where we were picking up guests from the USA.

10/10

Exceptional

24 Jul 2026

Patrick

Very close to airport and reasonably priced.

10/10

Exceptional

24 Jul 2026

Robert A

This hotel is an easy bus ride from terminal 2. The staff were super friendly and helpful. Room was great. Price was good. Food was good too.

10/10

Exceptional

23 Jul 2026

Marian

The room was clean. The bar offered wonderful sandwiches and burgers. Reasonable rates. Not walkable. But lots of things a short uber ride.

10/10

Exceptional

23 Jul 2026

Sharon

Only crashed here the night before and early flight. All was great and will definitely stay here again. Airport Shuttle picked up in front of hotel; small fee paid upon entry.

10/10

Exceptional

22 Jul 2026

Birgit

Rooms are comfortable and clean. A big plus is that the bar is open till midnight and they serve excellent food there. Check in was quick and efficient. Rooms were very quiet even though the hotel was full.

10/10

Exceptional

22 Jul 2026

Chris

Very very comfortable bed. Perfect for our overnight before a 9 hour flight.

6/10

Pleasant

22 Jul 2026

Muriel

The room on the 5th floor was big. The bed was comfortable and the staff helpful.

8/10

Excellent

22 Jul 2026

TRICIA

The Hyatt London Place was a nice hotel for us as we were flying in and out of LHR. It is a bit of a stretch getting into the city and back, although the Heathrow Express is convenient and fast. But the taxi costs to and from the hotel and LHR T2 add up. Also, no nearby place to eat and the kitchen shuts down pretty early in the evening. Still, a good value and helpful staff.

10/10

Exceptional

21 Jul 2026

Richard

Good room with a comfy bed. The restaurant has standard to higher end options. Breakfast buffet is definitely worth the money. Nice late checkout at 12 pm. We had a later flight, so we went back to the room after breakfast and had a nap before catching a bus to terminal 5. Bus is right across the road from the hotel. Perfect for the night before a flight.

Partner

8/10

Excellent

21 Jul 2026

Carlos

A good hotel near the airport. A/C could have been better. We had a good overnight stay and the staff and breakfast were very good.

Family

10/10

Exceptional

20 Jul 2026

David

Staff was very attentive and very helpful

Family

10/10

Exceptional

19 Jul 2026

Alessandra

.

Family

10/10

Exceptional

19 Jul 2026

Claudia

Clean room and friendly staff! I had a great stay

Friends

10/10

Exceptional

19 Jul 2026

joanne

The hotel was 2 miles from the airport
All staff were very helpful we enjoyed our stay. The hotel was clean, the food was really nice x

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Jeff

Great service from Jessy and staff! Very quiet and peaceful.

Self

10/10

Exceptional

18 Jul 2026

Graeme

Always will stay in this hotel

Self

10/10

Exceptional

18 Jul 2026

Patricia

Staff was friendly. Liked that hotel was close tomHeathrow airport. We used te Hoppa bus to get to and from airport. But you could take train or bus.

8/10

Excellent

18 Jul 2026

Precy

I requested an accessible room and I was still given a room with a high bathtub. I almost fell. They are very busy. Very short staffed.

Self

8/10

Excellent

18 Jul 2026

Scott

This hotel was very convenient for an early flight out. The staff was helpful and friendly. The bar and common areas allowed for comfortable sitting and eating. Room was spacious and functional.
Breakfast buffet was average but suitable. Having a shuttle to all terminals at Heathrow, for a small fee, was really helpful.

We would book again.

Partner

10/10

Exceptional

17 Jul 2026

PAIGE

Great hotel! Very close to airport, great food options. We lost our bag on one of the airport shuttles and the staff was AMAZING! They called an uncles, best friend that worked for the company to get in touch with our bus. They even checked the security cameras to make sure it was left and not stolen. Excellent customer service! We ended up making a cruise and got our bag back too!

Partner

10/10

Exceptional

16 Jul 2026

honglei

Everything is excellent.

10/10

Exceptional

15 Jul 2026

Mark

Would have preferred a better diner option. Ended up driving into Windsor for diner

Family

10/10

Exceptional

15 Jul 2026

Nicole

Great staff

10/10

Exceptional

14 Jul 2026

Chris

Great stay,lovely view thanks

Partner

8/10

Excellent

14 Jul 2026

Jennie

Great, budget - friendly experience. There were screaming children slamming doors and yelling/running up and down the halls in the morning which was unpleasant for wayward travelers trying to sleep, Not the hotel’s fault, though! Transport to and from the airport was quick, easy, and affordable via bus.

Self

10/10

Exceptional

14 Jul 2026

Matt

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Self

10/10

Exceptional

14 Jul 2026

Peter

The hotel is 6 minute drive from Heathrow Terminal 3 short term car park. Perfect if you are meeting someone arriving on an early flight.
The underground car park is very convenient.
The bar is very nice, the staff are friendly and helpful. If you like a dry Martini, this is the bar. It is “off menu” but they mixed one without any fuss and it was a very good one.
The room was ample and very comfortable. Even though we could see the runways at Heathrow right across the road, the room was VERY quiet.
The breakfast was a buffet and it was excellent.

Partner

10/10

Exceptional

13 Jul 2026

Joshua

fantastic !!

8/10

Excellent

13 Jul 2026

Danielle

Great hotel for a stop off. 10 mins to Heathrow.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Bruce

*

Family

10/10

Exceptional

12 Jul 2026

Susan

Place was great and very convenient!

Partner

10/10

Exceptional

12 Jul 2026

Charles

Great

10/10

Exceptional

12 Jul 2026

Barry

No complaints. Great good. Great staff. Attentive to all needs. 5 Stars !!

Friends

10/10

Exceptional

11 Jul 2026

Stuart

Lovely luxury hotel
Total silence at night
Would book again

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Olga

Clean and nice

4/10

Poor

10 Jul 2026

Ria

Our room was not ready until an hour after we checked in (which was 2 hours after their check in time). This was not explained to us and we were just asked to wait to the side and after we checked in multiple times they kept saying “15 minutes” - no apologies or offer for a drink in their bar etc until we asked to speak to the assistant manager. The first room had AC was not working so we had to ask to move rooms which they kindly accommodated. Rooms are dimly lit.

Friends_and_family Family

4/10

Poor

09 Jul 2026

Harsh

The rooms were not ready. Had to wait at reception while they figured out the rooms. The room phone was not working and did not have the right maintenance staff. The phone was not fixed. The staff was generally helpful. The meal was good.

Partner

10/10

Exceptional

09 Jul 2026

Joseph

Great stay

6/10

Pleasant

09 Jul 2026

Paul

Good location easy access to airport.

Family

10/10

Exceptional

09 Jul 2026

Katherine

The only way I could do that was if you had to do a little more work and I would be happy with it but you have a hard to get it to you so you can get a job that pays for the job that pays the rent or you could just go home or something and get it paid off so I could do the same for the same job that I do and I can get a lot more money

Self

10/10

Exceptional

08 Jul 2026

Michael

Great place to stay.

10/10

Exceptional

07 Jul 2026

Racheal

It was a good place to stay

Partner

2/10

Poor

07 Jul 2026

Ali

The staff was mean there was no coffee for people who stayed at the hotel over night and wake up late staff was sick with leak nose (allergies)

Family_with_children

10/10

Exceptional

07 Jul 2026

Mariann

The hotel was very close to the airport, the staff were extremely helpful regarding getting to the airport.

Partner

4/10

Poor

07 Jul 2026

CHARLES

If you want working AC go somewhere else. I had booked three rooms, and mine was the worst. All three rooms had insufficient A/c. My room temp at 11:00 PM was 85 degrees. All the rooms were at least 80. The hallways were significantly cooler… and it was 60 outside. Everyone in my group was sweating all night. They eventually switched my room and It was considerably more comfortable, but I still had to sleep with no covers on the bed.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Nadia

Awesome end to end

Self

10/10

Exceptional

06 Jul 2026

Rhys

We really enjoyed our stay here. Parking was safe and secure. Breakfast was great. Beds super comfy. 100% staying again

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Louise

The only thing I found was the staff at the lobby were a wee bit slow and would walk by your table with empty hands and not take glasses or dishes.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Matthew Oliver

Good stay.

2/10

Poor

06 Jul 2026

Rupinder

We did not use our booking as we had a family emergency and did not make it to London back from Madrid on the date booked. Hyatt refused to consider a refund and were adamant to charge the full price.
Expedia staff went beyond their duty to try and diffuse the situation but Hyatt did not budge.
We will not be choosing this chain in the future. We need to travel to London as a team 2/3 times a year for business but will choose Leonardo hotels as they are most pleasant and accommodating.

10/10

Exceptional

06 Jul 2026

LI

The hotel is well maintained, convenient and clean. Staffs are very friendly and helpful. However, the breakfast is lack of varieties, and a little pricey for the foods provided.

Partner

10/10

Exceptional

05 Jul 2026

Karen

Staff were wonderful and so pleasant and helpful!

Family

10/10

Exceptional

05 Jul 2026

Robin

We stayed here so as to have a quiet time before beginning a long flight. As the hotel was on a bus route, we were able to travel to the airport and then into London on the Elizabeth Line, Piccadilly Line or Heathrow Express.

The common areas were really enjoyable, for drinks or ordering food from a menu that offered a good variety of options.

Our room was large, had a fridge, enough power point and USB points, and a comfortable bed. The bathroom was very good indeed with large thick towels, and enough of them.

The staff could not have been more efficient and friendly. They were really lovely at check-in, check-out and at the bar.

Partner

10/10

Exceptional

05 Jul 2026

Mariann

Good

Partner

8/10

Excellent

04 Jul 2026

Jane

Nice, clean room, quiet and comfortable.

I did not like the overpriced breakfast.

Partner

8/10

Excellent

04 Jul 2026

michele

Gym and roof top restaurant under construction.

Partner

10/10

Exceptional

04 Jul 2026

Sarah-Jayne

My partner and I arrived into London Heathrow early in the morning. Whilst we were unable to check in to the room early (the hotel was fully booked) we were able to store our luggage and use a bathroom to get changed and freshen up for a day in town. The hotel is clean and the room quite spacious. Very easy to get to Heathrow and back - there is a public bus stop out the front of the hotel, or you can easily get the Hotel Hoppa bus (£7 one way).

Partner

10/10

Exceptional

03 Jul 2026

ZOE

Second time staying here, good rates, great rooms, clean and plenty of space with nice bathroom. big TV for watching the World Cup! Bat staff made is welcoming and made a great martini.

Self

2/10

Poor

03 Jul 2026

Meaghan

The bathroom is old and so is the carpet. The breakfast times are too short and the photos online are very so as this is not at all the real look.

Family

8/10

Excellent

02 Jul 2026

Graeme

Great hotel, I try and stay when I’m in London

Self

10/10

Exceptional

02 Jul 2026

Lina

The room is very quiet despite the hotel’s proximity to the airport. Its windows are sound proof by one foot a gap between the glasses. This is remarkable for this class of hotel! The breakfast is good and the staff are very friendly.

Family

10/10

Exceptional

01 Jul 2026

Richard

Surprisingly comfortable hotel, especially the bed. I was therefore just 8 hours, so ate or drank nothing. But as someone who was once responsible for Hyatt International's training worldwide (20 years in the company), I could not fault my experience. A shame that no one picked up on this fact which I shared in my email to reservations. Not that I wanted an upgrade, but an acknowledgement would have turned an OK stay into something personal. I was just another number. Politely and efficiently handled, yes, but nothing that couldn't have been handled just as well by a robot without a name.

Self

10/10

Exceptional

30 Jun 2026

Ayelet

My overnight stay was very pleasant—relaxed, quiet, and comfortable from start to finish. I arrived in the evening to a clean, well-appointed room of a decent size. The bed was made with crisp 100% cotton sheets, and the mattress was exceptionally comfortable, making for a great night's sleep.

The room had excellent lighting and a welcoming ambiance. The upgraded bathroom featured easy-to-use shower controls, a deep bathtub, extra-large plush cotton towels, and large mirrors that made the space feel even more spacious.

There was also a nicely sized wardrobe with plenty of hangers, which was a thoughtful touch. Overall, everything was well-maintained and designed for comfort. What's not to like?

Self

10/10

Exceptional

30 Jun 2026

Michael

Very helpful and pleasant. Late dinner/food at the pub option.

Partner

4/10

Poor

30 Jun 2026

Narinder

The room we had booked was somwhow not available which meant we did not get the runway view that we specifically booked. As we had an early flight the next day we requested a morning wake up call which never came. When i then called to let them know the iron was leaking water and not working we realised the phone in the room was completely broken and unable to either receive calls or make them.

Family

10/10

Exceptional

29 Jun 2026

Dori

Outstanding hotel with super comfy beds! In house restaurant served some amazing food, from the fresh mushroom soup to the fried prawns! Highly recommend this property

10/10

Exceptional

29 Jun 2026

erik

Stayed here because of a flight cancellation. Served its purpose. Comfortable room and lobby lounge. Breakfast option very below average for the price.

Partner

4/10

Poor

29 Jun 2026

Leonid

One bottle of water and no tissues in the room. Ridiculous for Hyatt

Friends

8/10

Excellent

28 Jun 2026

David

Easy check in, pleasant staff, clean room, freshly replenished food at breakfast buffet. Easy to get to from T5 on service bus 423, 10 min journey to bus stop outside hotel and return bus stop across road. Ideal for Heathrow stopover.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Kyle

We arrived late and had a quick turnaround in the morning. Wish I had his name, but the man who checked us was an A+ pro - he got us checked in within ~2 mins and was extremely friendly and helpful. Room was well-sized, clean and well-equipped - comfortable beds. The man at the desk the next morning was extremely helpful as well, made sure we found the right bus to get to the terminal. In terms of transport, the London buses are the way to go - there is one that stops in front of the hotel and got us to terminal 3 in 10 minutes. All in all hats off to a well run hotel

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Deanna

Just nice

Partner

10/10

Exceptional

27 Jun 2026

Audrey

Clean rooms, good food

Self

10/10

Exceptional

27 Jun 2026

John

Just a one-night stay before a flight. Hotel staff welcoming and a quick check-in. The room was quiet and bed very comfortable. The bathroom was on the small side, and I felt a shower would have been more easily accessed than the bath. High praise for the quick-thinking staff for treating the guests to cool drinks and ice-cream during the hot spell.

Partner

10/10

Exceptional

26 Jun 2026

Dennis

Very nice and reasonably priced hotel across from LHR. Surprisingly quiet. Hotel was very good for overnight prior to early morning departure. Very limited storage space for longer stay.

Prepare for the sticker shock for Uber or Taxi for the under 2 mile trip to T5 ($30+).

Partner

8/10

Excellent

25 Jun 2026

michel

Buffet must upgrade

Family

10/10

Exceptional

25 Jun 2026

Samantha

Great location next to the airport. Rooms were clean and sound proofing brilliant. The quietist airport hotel we've ever stayed in. Aircon worked great not hot and stuffy like other hotels. Staff helpful.Did not eat there so can't comment on food.

Family

6/10

Pleasant

24 Jun 2026

Janette

This hotel is further from the airport than advertised. It will be an expensive cab ride and the public transportation will be a long wait.

Self

10/10

Exceptional

23 Jun 2026

Lorna

Conveniently located near Heathrow. It meets all the necessities for a preflight stay, food, bar, nice room.

Friends

10/10

Exceptional

22 Jun 2026

Raymond

The room was nice and big, clean and close to the airport.

Partner

10/10

Exceptional

22 Jun 2026

Reza

Overnight stay to catch the flight next morning.

10/10

Exceptional

22 Jun 2026

Marcia

We arrived at the Heathrow Hyatt after midnight due to a flat tire. The night staff were great about being happy to great us. I would like to make special note of the night manager. He could tell we were exhausted and that my husband was recovering from a 6 week knee replacement surgery. He quickly went out to help him. While my husband was parking in a safe under the Hyatt lot, the manager further helped me with luggage to our room, (which was clean and lovely),then went down to the lot to assist my husband. We knew that we had made the right choice in Hyatt and that their employees go above and beyond to be of service.

Partner

10/10

Exceptional

22 Jun 2026

Katherine

Staff were helpful and polite. The bed was very comfortable and the breakfast had excellent choices

Self

8/10

Excellent

21 Jun 2026

Helen

the plumbing needs attention. Bath would not drain...took all night. Room comfortable, breakfast good, but very over priced.

Partner

10/10

Exceptional

21 Jun 2026

Papa M.

We stayed one night and it was great. Very convenient location.

10/10

Exceptional

21 Jun 2026

Barbara

We only spent one night, arriving a bit tired. Our room was ready early! The staff was very helpful about where to eat, and how to get to Heathrow early next morning. Breakfast was delicious. Our room was spotless and well-equipped. The bed was wonderful.
Thank you, Hyatt team!
The Cruikshanks

Partner

8/10

Excellent

21 Jun 2026

Nancy

The hotel is good. The only trouble was the restaurant. My dinner was pretty awful: lots of wilted, yellow greens in the salad and the pasta was overcooked and tasteless.

Self

10/10

Exceptional

21 Jun 2026

John

Nice clean and comfortable room. Good breakfast but car park is £17 per night, which I know is typical of Heathrow but still a lot of money

Partner

8/10

Excellent

20 Jun 2026

Amanda

I requested for one king bed and it’s stated clearly on the reservation, I was given 2 twin beds. I was assigned 3rd floor although it was stated high floor.

Partner

8/10

Excellent

20 Jun 2026

Mark

Good place if you are poised to fly out of Heathrow the next day. Varied restaurant menu for dinner and decent array of bar food meals or snacks in the lounge area. Uber to our terminal was the same price (about 15 pounds) as two riding the “Hopper” bus and much quicker (7 min vs. 30). Room was nice and efficient but not large. Good shower and comfy bed/pillows. Only criticism was the A/C. Our first room did not cool down at all after two hours… stayed at 88 degree F. We insisted on moving and the A/C worked but only cooled the room to about 73 F despite choosing the lowest possible settings. Would have liked it a bit cooler.

Partner

2/10

Poor

20 Jun 2026

Latif

the worse place to stay far from all shopping and grocery no laundry no cooking place garbage etc no refund ifi tried to contact a manger was not possible

Partner

10/10

Exceptional

20 Jun 2026

Jeffrey

Breakfast was very good. Lots of options for everyone.

Servers and bar staff were amazing! They always made sure we were good.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Keith

Great Hotel and wonderful staff.