De Vere Latimer Place

8/10

Excellent

25 Feb 2026

Neil

Great room, lovely building and settings.

I’d avoid staying mid-week due to reduced staff / dining menu…and avoid cocktails

8/10

Excellent

25 Feb 2026

Hayley

Great breakfast, clean and welcoming

Business

6/10

Pleasant

03 Feb 2026

Daniel

1) Better communicat communication as to the restaurant, it was closed on the first night and didn't serve the full menu presented online.
2) The superior room is small and the new build accommodation is more like student housing.
3) Lack of staff and service during meal times, waited nearly 40 mins between courses and wasn't offered any drinks.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Julie

Evening neal in the bar very tasty and good value for money .

Beautiful setting
Enjoyed swim , sauna

Partner

10/10

Exceptional

13 Jan 2026

Andy

Lovely, helpful staff. Comfortable beds and great breakfast!

Business

2/10

Poor

20 Dec 2025

gabrielle

We were in a room that at first looked fine, but without heating. I really wanted to get the hot towel rail working in the bathroom but that didn’t work. I wanted to have a bath but after seeing hairs around the bath I decided to shower.

Friends_and_family Friends

10/10

Exceptional

18 Dec 2025

Luis

Excellent stay, quiet room and good food. I suggest staying in the main building, as the annexe is far from everything, and the path between the annexe and the main building can get slippery on rainy days (and it rains a lot in England). The wine list and beer selection need improvement.

Business Self

6/10

Pleasant

16 Dec 2025

Dean

A lot of younger staff lacking professionalism. A few friendly faces but some quite rude staff who clearly hate their jobs.
Breakfast is advertised until 10am but we arrived at 9:40am after a late night working and was told it finished at 9:30am. Was very disappointed. Staff gave us a plate of random leftovers which we appreciated but was not what we were hoping for. The hotel is ok but not worth the money we paid

Business Partner

8/10

Excellent

15 Dec 2025

anthony

Staff were great. Room was fine, bathroom a bit tired

Self

10/10

Exceptional

14 Dec 2025

Fiona

Had a lovely stay while on a work training course at this really lovely hotel. Clean room, yummy breakfast and gorgeous surroundings.

Business

10/10

Exceptional

13 Dec 2025

S S T

The staff was friendly and helpful. The restaurant was really helpful and take care of my allergic condition which was serious and I didn’t expect that I would find something to eat at the beginning. It was a lovely dinner that thanks to the chef and staffs. They are really excellent. The restaurant is cosy, and welcoming.

Partner

8/10

Excellent

11 Dec 2025

Mike

A lovely sprawled out estate with plenty of amenities. The room was very nice with 2 fridges which was a bonus. It was tastefully decorated and pleasant to be in. I used the gym for a decent workout and had a great shower afterwards. Breakfast was a delicious buffet with lots of options available. Parking was ample. The stay provided great value for money with this being the second De Vere hotel I have stayed at.

Business

6/10

Pleasant

11 Dec 2025

Delilah

The bar and restaurant staff are friendly even though the food is mostly bland or bad. The front desk staff are hit or miss. They don’t answer the phone from the internal lines. The floors are loud and creaky - I needed to sleep with my white noise machine on high to drown it out. But I will say the hotel and grounds are pretty. Everything was clean and well decorated.

Business_and_leisure Self

8/10

Excellent

06 Dec 2025

dan

Room was clean

6/10

Pleasant

05 Dec 2025

Jacqueline

The different sections of the Latimer Estate booking system ‘talking’ to each other, the meal bookings & the hotel room booking

Leisure Friends

10/10

Exceptional

05 Dec 2025

Jayne

Yes

Partner

10/10

Exceptional

01 Dec 2025

Rachel

Clean and comfortable room, lovely staff, excellent value for money.

Business

10/10

Exceptional

23 Nov 2025

Alison

Room was very quiet and staff very polite and helpful. Great breakfast

Partner

4/10

Poor

17 Nov 2025

Mohammad

A

Self

10/10

Exceptional

11 Nov 2025

John

Very clean and comfortable beds breakfast was fantastic

Business

4/10

Poor

11 Nov 2025

David

Rooms were miles away from the main building (got soaked in the rain getting to the room). Service in the restaurant was dreadful. I was eating alone, the restaurant was pretty empty, however it took 20 minutes just to place my order - staff kept ignoring me. I was offered some water for the table - then charged £5 for this - it was just added to my bill!! I had scampi and cold chips with a flat pint of lager which cost £34 in total and took 1 hour. Rooms were clean and tidy and reception staff were friendly. Just steer clear of the restaurant.

Business

8/10

Excellent

09 Nov 2025

Anthony

Was a small but functional room I stayed in. Was clean and tidy. Breakfast was great with a good variety of items. The only minor issue was the bath panel had some water damage and really needs replacing.

Self

6/10

Pleasant

08 Nov 2025

Gareth

Grumpy reception staff on checkout and the hotel was a bit scruffy. But ok.

Business

6/10

Pleasant

02 Nov 2025

Keith

Lady at check in was not particularly welcoming & seemed stressed. She did not explain anything (ie whereabouts of restaurant, additional holding fees onto credit card etc). Upgraded Room was adequate but radiator red hot & didn’t turn down. Outside guttering leaking badly so a constant noise of dripping water throughout the night as it was raining. Breakfast in 1838 restaurant very noisy, tables not cleared/clean quickly and not a very nice ambiance for a leisurely breakfast.

8/10

Excellent

30 Oct 2025

Jackie

This place was beautiful. You can just feel the history here. Their main restaurant food not so good but breakfast was ok. But everything else was fantastic. Staff were amazing and kind. Grounds were stunning. Definitely recommend for a stay. Had some cute ladybugs in our room. I believe they are good luck so they were welcomed!

Leisure Family

8/10

Excellent

23 Oct 2025

ANTONY HOWARD

Latimer House very interesting history from World War 2, it was a family wedding which property was an ideal location and large enough to handle that amount of people and staff where very friendly would visit again.

Leisure Self

8/10

Excellent

10 Oct 2025

Steve

Lovely property but the rooms in the wings are too small for 2 guests, tiny bed, would be perfect for single person. Wish we’d booked a larger room in the main house. Also, shampoo was provided but not conditioner. That’s the kind of cost cutting decision only a man would make!

Leisure Friends

10/10

Exceptional

08 Oct 2025

Paul

Lovely friendly staff. A beautiful old historic building, but the bedrooms are in the new building. A quiet pool and small steam/sauna rooms - very welcome at the beginning and end of the day. Well maintained and very clean.

Leisure Partner

8/10

Excellent

29 Sep 2025

Wai

Some gym items broken…rowing machine and lack of free weights

Business Self

10/10

Exceptional

26 Sep 2025

Robert

A1 stay

6/10

Pleasant

21 Sep 2025

tania

Friendly staff, stay was seamlessly from start to finish. room adequate, although bathroom ,toilet too close to sleeping area which gave a musty smell in the room. Rooms very warm they do supply a standing fan though. Ok stay, grounds are lovely

Leisure Partner

10/10

Exceptional

21 Sep 2025

Jonathan

Stayed two nights for a wedding at this venue. Absolutely tremendous service throughout and premium quality food

Leisure

8/10

Excellent

12 Sep 2025

Paul

Nice hotel, great location - just a bit noisy.

Nice venue. Great location.

Unfortunately my allocated room was right above the conference part of the hotel so it got very noisy from around 8am.

The breakfast was fantastic, lots of choice.

Some of the staff were a bit grumpy but other than that no real issues.

Business

4/10

Poor

07 Sep 2025

Tamara

Very mislead when booking, not worth the money

Really disappointing experience, when we arrived the venue was beautiful and really well decorated though nowhere on the booking did it imply that we were actually going to stay at a “motel conference” space located outside the hotel which was about 15minutes walk away (when I booked the hotel due to a back injury and to use the pool to help my recovery). We had to walk this far to a very basic room located on the outskirts of the estate. The corridors stank. There was no staff anywhere to help in the premise we stayed in. During our stay there was no toilet paper available at one point, and several rooms key cards stopped working so we were locked outside our room and had to walk back to main reception to fix. The restaurant was very overpriced for very basic flavourless meals. Restaurant was understaffed, lacked proper support or training. Overall really disappointed and felt very mislead with us staying in the hotel not a rundown conference/motel room.

Partner

10/10

Exceptional

28 Aug 2025

Judy

We loved the history of the property and the amenity of the swimming pool was huge bonus for me and my son. We loved walking the grounds of the property and seeing all of the gardening and the trees. A beautiful quiet location with lots to explore. The breakfast was filling and can’t wait to return one day. I feel like this location would benefit from a day spa.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Simon

Great all round

Business Self

8/10

Excellent

25 Aug 2025

Denise

Beautiful atmosphere

We had the pleasure of staying here for a family wedding. Check in was straightforward, friendly and helpful staff as well.
The hotel room was very clean and quiet, the only downside is the creaking floorboards, but the beds were super comfortable. We thoroughly enjoyed our stay and love the fact that there is a restaurant and bar on the premises with a spacious breakfast area as well.

Friends_and_family Family

8/10

Excellent

25 Aug 2025

Thomas

Beautiful country stay. Only thing I can fault is the place feeling a little understaffed when it’s busy. Everything was running out at breakfast because of a hungry wedding party and big queues at the bar the night before. Quality is on point though.

10/10

Exceptional

21 Aug 2025

Maxine

.

Business Self

4/10

Poor

16 Aug 2025

Martin

I won’t be staying there again

The first day at breakfast I had to clear our table to be able to sit down then all the food had run out including the Cooked breakfast which then we had to wait 10 minutes for any cooked breakfast to be cooked l had to hunt for cutlery couldn’t find a tea pot staff seemed to be running around they didn’t seem to know what was going on our first night at 2am in the morning the room opposite us were banging on the door to get into their room which continued for an hour until a staff member came to let them in. Our room seemed smaller than the one we booked it was compact and I was just not impressed

Partner

6/10

Pleasant

16 Aug 2025

Alan

But as good as it could if been untrained staff long waiting times for food

Partner

8/10

Excellent

14 Aug 2025

Clare

Lovely stay at De Vere, the grounds are pretty, with a stunning view.
Beds were comfy, the room was clean.
There was plenty of choice for breakfast which we enjoyed.
Would recommend.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Qamar

Place don’t have the AC. Other wise it’s nice place also u can get uber from the hotel to any where.

8/10

Excellent

12 Aug 2025

Tony

We had 2 nights staying for a wedding, the house itself is in a lovely position looking over the Chessvale so a great view, due to the very warm weather the grass outside was parched so Im guessing with a bit of rain it would look lovely, the staff were amazing and friendly, its certainly not cheap for food and drink comparable to central London prices l’d guess, the wedding breakfast was top notch, again staff were amazing. The few downsides is we booked 2 rooms with breakfast and when we arrived we were told breakfast hadn't been requested which it was as we went there and booked it several months beforehand, the rooms we had were right at the front and it was very noisy with shouting and revving motor cycles, it made it worse as there was really hot and no air conditioning so we couldn't close the windows. We also couldn’t keep the sash windows open so had to use a book to wedge it, open, the fridge was warm and only one bedside light worked. The breakfast in the conservatory was excellent with a great choice of continental cold and warm food a range of coffees so all in all catered for all tastes. The main thing that ruined for us is over the 2 nights we stayed the fire alarm went off 3 times in the middle of the night for no particular reason which messed up our much needed sleep, otherwise a great stay.

Leisure

6/10

Pleasant

06 Aug 2025

Graham

Doesn't deliver

Although the main house is beautiful, and has character, the accommodation blocks have the feel of a low security prison. Very unwelcoming, poor/non-existent signage of room numbers and the bed is too short for a 6'1\" adult.

Business

8/10

Excellent

03 Aug 2025

Prakash

My stay was comfortable.The internal
movement from the room to restaurant or bar is not very clear.Also the hotel sign is not there on the main road. It would help. Overall the hotel is good.

Partner

6/10

Pleasant

01 Aug 2025

Lewis

Steak room has been broken for weeks now!

Rooms are dusty and hot

Business

2/10

Poor

01 Aug 2025

Chris

Room was like a youth hostel, tiny, sweltering and walls were paper thin (we were woken up by next rooms alarm clock). We booked breakfast but it was chaos, in the end we managed to find a table but had to clean the table and get our own cutlery and cups. The small number of staff were difficult to get hold of. I mentioned this when checking out and was told the duty manager would contact me; they didn't. The pool area was nice albeit steam room and jacuzzi were closed...

10/10

Exceptional

24 Jul 2025

Robert

Hotel was lovely, room was lovely, food was lovely although a little expensive.

2/10

Poor

22 Jul 2025

Nicola

A really poor experience

From only providing one towel and cup in the room, to having the window blind cable tied up because it didn’t work, this hotel does not live up to its images. It took 24 hours to receive a second towel, but the safe was never fixed. No response to messages through the app, reception never answered the phone and the pointless room phone had no operator number. The rooms in the red building are extremely hot, the heat in the glass reception space is overbearing. One thing to note when requesting a room is that some of the rooms have a fire escape running alongside them. Early in the morning at approx 6.30am we experienced a man walking past and he could see straight into one of the rooms, this was really quite unacceptable. The other room also had no working safe, only one towel, cup etc but it’s blind was working, but its shower was leaking. Also noted was the 4 spiders that appear to be living rent free in our room! If you are staying in hot weather, please prepare yourself. Only one small deck top fan was provided, completely inadequate. Breakfast was good, parking adequate, the drinks in the chiller in reception are crazy. £7 for a standard bottle of beer.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2025

Angela

The history.

Business_and_leisure

10/10

Exceptional

07 Jul 2025

Sandra

Heaps of history in a beautiful setting, the staff really make the hotel special and it is clear a lot of thought has gone into selecting them.

Leisure Partner

8/10

Excellent

06 Jul 2025

David

Breakfast was excellent

6/10

Pleasant

02 Jul 2025

Victoria

mews building like an office block

the estate is stunning however we had rooms in the mews block, more like an office annex. 33.5 degrees room was like a sweat box. Good job the shower was powerful...

Business

2/10

Poor

24 Jun 2025

Shelley

Disappointing Stay – Not So ‘Superior’ After All

I booked a “Superior Twin Room” at Latimer Estate for my mother-in-law’s 70th, expecting something special. Unfortunately, it didn’t live up to the name.

The room was outside the main estate (not made clear at booking) with a lovely view of... a rooftop. The beds were two singles pushed together then hastily separated. The mattress hadn’t been rotated in months (thanks to the sticker I spotted at 4 AM while failing to sleep). No air con—just a small fan pushing around warm air—and a thick winter duvet made it unbearably stuffy.

Cleanliness? Awful. We found a urine-stained duvet and a mouldy bathroom bin. That alone was enough to put us off, but by night two we were too tired to leave, so we tried the bar food. Sadly, that too was underwhelming—limited options and bland.

Staff were polite, but the overall experience felt more like a budget motel than a relaxing break.

Wouldn’t return or recommend unless serious improvements are made.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Sheila

Staff were very friendly and helpful. Breakfast was good - big choice. Our room was a bit cramped with not enough storage and the bathroom was very small.

Partner

10/10

Exceptional

22 Jun 2025

Seema

Excellent stay for a weekend getaway, room was big and the grounds were amazing. Good amount of vegetarian options and we loved the bar area outside in the good weather.

Service was good in the bar, only thing which was missing was room service as we asked for an ice bucket and glasses and we waited an hour and no one came otherwise as excellent stay.

Leisure Friends

6/10

Pleasant

16 Jun 2025

Mohammed

The site is beautiful. We checked in, however not much information was shared regarding breakfast or restaurant. The fan in the room on a hot day was broken, however reception arranged a replacement promptly. Unfortunately we weren’t informed that there will be loud music playing under our bedroom due to a wedding until 1am on a Sunday night so our sleep was disturbed until then!

Leisure Partner

10/10

Exceptional

09 Jun 2025

MAKEDA

We come here and time and time again and always have the greatest time.

Leisure Family_with_children

10/10

Exceptional

04 Jun 2025

Gareth

The staff make the place

Business

10/10

Exceptional

03 Jun 2025

Anita

Very Scenic, most Beautiful resort,
Service was excellent

Leisure

4/10

Poor

11 May 2025

David

We were only staying one night. Arriving late in the dark. Signage was poor and bright light was shining down the drive making it difficult to see signage. It took a long time to find Reception. Next morning there was no hot water after running the shower for at least 10 minutes. Receptionist said she would advise maintenance that doesnt help us.I think some training on managing customer issues.I am writing to the hotel manager and Regional Director to ask for refund or offer to stay again.

Leisure Partner

10/10

Exceptional

03 May 2025

Adrian

History of the place and just the atmosphere, wonderful place we hope to return to

Leisure Partner

8/10

Excellent

14 Apr 2025

Clive

Worth a stay!!

Legendary building!
Overwhelmingly large but very impressive hotel!

Business

10/10

Exceptional

10 Apr 2025

Arshdeep

Food was amazing. Staff was really nice

8/10

Excellent

03 Apr 2025

Kathy

Small thing but my door key was very sensitive and lost its link. I was in the Mews building and a long way from the main reception area to get it fixed. Next time I will ensure I am given two keys

Leisure Self

10/10

Exceptional

17 Mar 2025

Michael

Spot on

Friendly and helpful staff. Daytime bar service with several staff members was a bit slow but evening with just one young lady was spot on.
Very nice breakfast.

Friends_and_family Family

10/10

Exceptional

13 Mar 2025

Verified traveler

Exceeded expectations

A lovely property & grounds, the staff are friendly and helpful. I used the gym and sauna which were clean and in good condition.

Business

6/10

Pleasant

07 Mar 2025

Samantha

Very tried hotel room

Room was very tried, very dark with terrible lightening and not very clean.

Business

4/10

Poor

04 Mar 2025

Pete

Disorganised and simply the wrong room

Myself and a colleague stayed overnight with business.
Firstly, you need a map. When you drive on site it's not clear where reception is. Main reception is NOT in the castle type building, it's further up. We went to the wrong place. The lady did check me in, but it was a poor experience including being asked to pay even though I'd prepaid - I also didn't get asked to leave a debit card and had problems later charging food and drink. The bar asked me to go to reception and put my card behind, I went and they said they couldn't take it, so I went back to the bar and eventually had to make a seperate payment.

The biggest problem was the room. Room 10 in the 'Mews' which is like a conference / meeting room building. There was nothing wrong with the room per say, clean and well made, however.... the room is at the end of the corridor and clearly backs on to some sort of staff / maintenance entry. There was zero care when opening and closing this door by staff at 4.10am and 5.20am and the noise was so loud it woke me with shock.

All in all, it was not a De Vere experience.

When I went to hand my keycard in, they didn't even ask me how my stay was - there was a lack of care.

Main building as a venue, beautiful, grounds stunning - top quality main building - the Mews not so much and let down by the service.

Business

10/10

Exceptional

26 Feb 2025

Verified traveler

40th Birthday /mother & daughter escape

Out if this works for mother & daughter 40th birthday short escape;
We took the junior suite option in the mansion house for its very modern take on retro aristocratic old-money England as we wanted to also relive family connections with that era. It so suited the Elgar we listened to in the room as we quaffed excellent champagne. So Downton Abbey & Brideshead Revisted . Just what we needed & more than we hoped for. The super king sized beds & superior cotton sheets were a decided part of the luxury

Friends_and_family Family

10/10

Exceptional

21 Feb 2025

Juber

Nothing short of Amazing

10/10

Exceptional

20 Feb 2025

Mark

Very happy!

Excellent check in, beautiful surroundings and an amazing breakfast

Partner

10/10

Exceptional

22 Jan 2025

Adam

Good attentive staff, the comfiest bed around and a pleasant place to stay

Business Self

10/10

Exceptional

20 Jan 2025

Laura

Really lovely old hotel, with a wonderful history if you’re interested in spy’s and the world wars. Food and decoration is great and the luxury wash products make everything smell wonderful. Open kitchen, a breakfast that’s worth the whole stay. The roads in are difficult if you don’t usually drive single tracks so opt to go in and out towards Milton Keynes as they are slightly easier to navigate or better for expensive cars and wheels. Check your route first as it was about 2 miles of single track roads. Well worth the stay swimming pool was brilliantly maintained and very clean. Sauna and spa were set at a good temperature and again very clean.

Leisure Family

6/10

Pleasant

09 Jan 2025

Garry

Grand

An amazing place & they changed my room with no fuss .

Business

6/10

Pleasant

08 Jan 2025

Roger

Short notice booking but mixed comfort

Booked at short notice. We've been here before. Room was in the Mews where they don't have a lift. Room turned out to be very small and quite cold. Towel rail not working. Breakfast good but coffee machines not working.
But it is convenient for us. So we'll return

Partner

8/10

Excellent

18 Dec 2024

Jeremy

Three night birthday treat

We initially had a 2 night stay in a suite that overlooked the countryside but added an extra night where we stayed in a Delux room.
Both rooms were clean and tidy and the beds were very comfortable.
The only thing that i could identify in both rooms as being a bit tired was the wooden bath sides both if which were blown and could have done with being replaced.
The main restaurant was spacious and modern.
Breakfast offered a full range of products that satisfied all appetites.
There was a swimming pool on site which unfortunately we could not use due to us being to busy.
All in all a lovely hotel in an excellent location.

Partner

8/10

Excellent

17 Dec 2024

Virginia

Very poorly lit night time signage made arrival and checkin difficult. Room comfortable but small.Restaurant service non existent, and service charge apllication is a joke.

8/10

Excellent

12 Dec 2024

Luis

I got the Basic room, so I did not have high expectations. However, the room was cold, and the central heating didn't work. The hotel provided me with portable heating for the night, which worked well. Breakfast is excellent. The bathroom needs renovation.

Business Self

2/10

Poor

05 Dec 2024

sarah

No room service. Expected to walk across a dark car park with food on a tray. Food not covered and in the rain ! Building work loud in room. Asked to move but no option to move away from it.

Business Self

8/10

Excellent

01 Dec 2024

Jenny

Mostly good

Only thing a bit frustrating was I grabbed my drinks for breakfast and when I got back from collecting my cooked breakfast they had been cleared away by the wait staff
Extra points to the receptionist though for ordering me a taxi

Friends_and_family Friends

10/10

Exceptional

28 Nov 2024

Eren

Lovely stay

Lovely stay and the products are Penhaligon's - lovely little surprise.

Partner

8/10

Excellent

27 Nov 2024

Garry

We arrived just after 10pm to be told there was no longer any food options, despite reception being manned 24 hrs. The rooms we were allocated were in a block being refurbished, so were met by scaffolding and floor protection as soon as we were inside. Room was comfy but felt in need of talc and the bed was very good. Breakfast was superb although the chef wasn’t exactly welcoming.

Leisure Friends

8/10

Excellent

17 Nov 2024

Adrian

One night stopover

Very well looked after for a huge older property, a few cobwebs here and there but overall very good. Very characterful place with a strong historic atmosphere.
Staff all very freindly and attentive, Sarah on reception a delight .
Comfy and spacious bar, didnt eat in the evening but breakfast was very good.
Good bed, decent linen, peaceful night.
Shower over bath was a bit trickey, but once your balance has adjusted and you wait 4 mins for the hot to come thro' ( my room probably 200 m from the boiler !) there was plenty of hot water
A lovely place to stay , i will stop off there again

Business Self

2/10

Poor

15 Nov 2024

Christian

I stay in a hotel on average once a week so would suggest I’m a frequent traveler. I have never experienced such awful service where I felt intimidated by the staff. The duty manager who dealt with the numerous issues I encountered fairly well the next day but nonetheless it was an horrendous stay.

Leisure

6/10

Pleasant

03 Nov 2024

Verified traveler

Tired and scruffy

Have stayed at Latimer House once before and I was very disappointed this time. Room in the Mews was small, heating did not work and generally felt very tired and scruffy... one bedside table no PowerPoint for the hairdryer near a mirror etc. For the price I had expected more. I did not realise that the room was in the Mews and not the main house so very disappointed, this is down to third party website and not hotel- my mistake. Staff on check in were friendly and welcoming. Breakfast was lovely. Sadly I won’t be back.

Partner

6/10

Pleasant

30 Oct 2024

john

Good value

Just a 1 night stay over for work, property met all expectations, one moan no hot water for shower when checked in room at night time....and same again at 6am so 2 freezing cold showers which was disappointing.

Bar ran out of basic draught drinks and food very average...but staff in bar excellent especially June

Business

10/10

Exceptional

17 Oct 2024

Daniel

N/A

Business

4/10

Poor

13 Oct 2024

Jacqueline Taylor-

The location is beautiful and reception staff very friendly.
However the room was an accessible room which wasn’t booked, it smelled strongly of cleaning products upon arrival, was smaller than expected for a superior room and bathe room door wide open wasn’t a great sight.
The bathroom because it was an accessible room got very wet and wasn’t a pleasant environment, if you woke in the night it was noisy and no discretion.
Breakfast was requested in the room and the eggs and toast was cold on arrival.
The room was very busy too, every floor board or trolley being pulled felt as if people were on your room with you! A bad nights sleep.
Overall very disappointing.

Business_and_leisure Partner

10/10

Exceptional

02 Sep 2024

eric

Amazing staff. They really make your stay enjoyable. Will definitely come back again.

Leisure

10/10

Exceptional

23 Aug 2024

Neil

Lights didn’t work in the room, bathroom or lamps

8/10

Excellent

14 Aug 2024

Elizabeth

Such a beautiful hotel with stunning views.
Only slight downside was that on the day we stayed it was 31 degrees and the room was rather hot
Would happily stay again though :)

Leisure Partner

4/10

Poor

12 Aug 2024

PHILIPPA

Okay

Very poor communication from staff re. food credit and check in/out process, which caused unnecessary hastle. Very hot room with no air con or fan, only ventilation from door which was near to a wedding so very noisy. Bathroom drain blocked, so not ths most hygienic or pleasant.

Partner

6/10

Pleasant

17 Jul 2024

Nick

Adequate/May Disappointment in Independent Guests

If staying as part of a conference/event group, I’m sure it would meet expectations. But staying independently, it disappointed. Arrived with several bags. My room was almost as far from reception as it could be, down a long corridor with flights of steps, then up stairs. No offer of help; not even told where the lift was. Overall sense that the staff felt they were doing me a favour by letting me stay there (a smile costs nothing, guys), the restaurant team seemed disinterested. The room itself was a paid-for upgrade, on which basis I’m glad I didn’t stay in the original one. It did have a window, though - just not a very big one (see photo). Conference attendees don’t have a choice. Independent travellers do - I suspect the operation is not geared to the latter.

Self

10/10

Exceptional

15 Jul 2024

Alexander

Fabukpus retreat

4/10

Poor

07 Jul 2024

Chris

Placed in a the conference block at the other side of the complex, no air conditioning and a very small room.
I had to open the windows to cool the room but that just made it very noisy

Business Self

6/10

Pleasant

02 Jul 2024

Karl

Faded grandeur

I booked for two nights. Never having stayed here before, I was unsure as to the correct room to book, so went for the cheapest option. An earlier review had mentioned that there seemed to be little difference between standard and superior rooms. My room was in an adjacent building about 100yds from the main reception. The common areas were rather unprepossessing and the bar not staffed. The room itself was fine, if not well ventilated. No air conditioning and I had to ask for a fan which was supplied. On the ground floor the room had a door opening on to a small space behind the building. Interestingly the door had no lock, just a very weak chain keeping it ‘secure’. The walk to the restaurant and bar (in the old, original, building) was quite lengthy, so not great if one has limited mobility. This building was really rather lovely, especially the lounge next to the bar. Great views and a very grand appearance. The dinner menu in the restaurant was limited, so I ordered something simple from the bar. All was satisfactory. I walked back to the room through the grounds. These may once have been well tended, but are now somewhat scruffy, which is a shame. Should I return, I will book a room in the old building, which would negate the need to shuffle to and fro from the block I was in. Staff were helpful and friendly.

Business

10/10

Exceptional

30 Jun 2024

Aleister

Lovely little place; great value for the room and facilities.
And a short taxi into Chesham or Amersham.

Leisure Friends

4/10

Poor

28 May 2024

Verified traveler

Needs updating and modernisation.