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Holiday Inn Express Hemel Hempstead

London · United Kingdom

Stationers Place, Apsley LockView location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Hemel Hempstead

The Holiday Inn Express Hemel Hempstead offers convenient accommodation with free parking. Located across from Apsley train station, it's a short 20-minute drive to Luton Airport. A short drive away, experience the magic of Warner Bros.

Studio Tour London – go behind the scenes of the Harry Potter films and enjoy a butterbeer. Families can visit over 10, 000 animals at Whipsnade Zoo or tackle the obstacles at Ninja Warrior Watford, five miles away.

Explore local history at King Henry VIII's former home, Ashridge Estate (a National Trust property), or enjoy the fresh air at Batford Springs Nature Reserve and Gadebridge Park.

For thrill-seekers, Drift Limits Racetrack offers the chance to drive a real Formula 1 car or supercar, while The Snow Centre provides skiing and snowboarding opportunities.

Read more about this hotelShow less

Take a day trip to St. Albans, known for its Roman and medieval heritage and impressive cathedral, or visit Knebworth House, a historic stately home and garden. Sports fans can catch a game at the Hemel Hempstead Town Football Club.

After a day of exploring, enjoy pizzas and drinks from the hotel bar, followed by an inclusive buffet breakfast in the Great Room lounge.

Located in Hemel Hempstead, Holiday Inn Express Hemel Hempstead by IHG is in a rural location, a 3-minute drive from The Snow Centre and 8 minutes from Warner Bros. Studio Tour London.

This hotel is 4.9 mi (7.9 km) from The Grove and 6.7 mi (10.8 km) from St Albans Cathedral. Stay in one of 116 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in FuturePlus Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a smoke detector and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: GBP 30 per pet, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Snow Centre 1.8 km / 1.1 mi
Planet Ice 3 km / 1.9 mi
Gadebridge Park 3.6 km / 2.2 mi
Delta Force Paintball Kings Langley 3.7 km / 2.3 mi
Warner Bros. Studios Leavesden 6 km / 3.7 mi
Warner Bros. Studio Tour London 7.2 km / 4.5 mi
The Grove 7.9 km / 4.9 mi
Verulamium Park 8.3 km / 5.2 mi
Rex Cinema 8.5 km / 5.3 mi
Roman Theatre 9.1 km / 5.6 mi
Verulamium Museum 9.2 km / 5.7 mi
Cassiobury Park 9.2 km / 5.7 mi
Chesham and Leyhill Golf Club 9.3 km / 5.8 mi
Watford Palace Theatre 10.2 km / 6.3 mi
Westminster Lodge Leisure Centre 10.3 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 116
  • Number of floors (main building): 5
  • Double rooms: 110
  • Accessible rooms: 6
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 31 more facilities & services
  • Visa Electrón
  • Golf course
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • BarExtra charge
  • Restaurant
  • Highchairs
  • Meeting room
  • Photocopier
  • FaxExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 11 m²TWN.ST-2
    TWIN STANDARDPhoto unavailable3 photos

    Holiday Inn Express Hemel Hempstead

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Shower
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
    Room STANDARDPhoto unavailable5 photos

    Holiday Inn Express Hemel Hempstead

    Room STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 11 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    Holiday Inn Express Hemel Hempstead

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 11 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable5 photos

    Holiday Inn Express Hemel Hempstead

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Shower
    • Ironing set
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 11 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable4 photos

    Holiday Inn Express Hemel Hempstead

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Ironing set
    • Direct dial telephone
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 11 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable4 photos

    Holiday Inn Express Hemel Hempstead

    Double or Twin STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Hemel Hempstead

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Hemel Hempstead

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
19 Jul 2026
Ann
So I’m hrlpful
8/10
Excellent
18 Jul 2026
Tamara
Only there for the night but comfy bed blackout curtains.

Only downside the room was hot as there was no aircon/broken probably due to the excessive heat thats been around, but there was a fan which helped.

Breakfast was buffet style so cant complain as you get what you want.

Overall good experience.
Partner
8/10
Excellent
18 Jul 2026
Jan
We had a very friendly welcome and check in. The room was dated and very warm, after adjusting the aircon thermostat successfully (we thought), we went out and returned a few hours later to a temperature that had gone down just 10degs (to 25.5). We tried several times to adjust, kept putting in a lower temperature, it was accepted but did not change. It was too warm and uncomfortable to sleep with the duvet over us .. we had deliberately chosen a hotel with air conditioning due to the heat wave. The aircon in the bar and restaurant was effective and much cooler …
Breakfast was ok, bacon was burnt to a crisp and rock hard, marmalade had run out but after asking it was quickly replaced. Staff helpful and friendly.
Partner
10/10
Exceptional
13 Jul 2026
Michael
Good location with canal walk. Good value for mobey.
Partner
6/10
Pleasant
05 Jul 2026
Lucy
Room small but clean. Unfortunately room very hot and air conditioning not working in room which made sleeping not very comfortable. Staff stated air conditioning currently not working in any room at present time. Breakfast was good.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Olivia
Staff member Gabriel was amazing on the night shift! We had just come back from Wembley and with the trains being delayed the food we had ordered arrived at the hotel before we did! However, when we did arrive, Gabriel had accepted the order for us, kept it safe and provided us with some ice so we could have cold water to drink given it was a hot night. We are so grateful to Gabriel and his help, he is a testament to your hotel.
Friends
10/10
Exceptional
04 Jul 2026
Petar
Excellent location and service!
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Adnan
Small rooms but excellent customer service
Family_with_children
10/10
Exceptional
24 Jun 2026
Andy
A good fresh breakfast selection. Extremely friendly staff. Very nice nights sleep in the comfortable beds
Self
8/10
Excellent
11 Jun 2026
Jamie
Hotel room was ok, breakfast and staff were good
Friends_and_family Family
8/10
Excellent
07 Jun 2026
Anne
Staff were all very helpful and made you feel welcome
Friends
8/10
Excellent
02 Jun 2026
Lindsey
Very welcoming, sorted us out early check in after quick drink, nice room clean and comfortable. Breakfast was lovely though very busy.
Friends_and_family Family
6/10
Pleasant
31 May 2026
jonathan
Typical express hotel I guess it’s ok very convenient
Partner
10/10
Exceptional
16 May 2026
David
Great spot helpful staff
Family
10/10
Exceptional
07 May 2026
Lee
Hotel is easy to get to with free parking, we had a quick and very friendly check in including a welcome pack for the dog including a ball and some treats. All the staff were super friendly during the stay and really helpful. Room was clean and comfortable with everything we might need (hairdryer/kettle/tv etc). We enjoyed the free hot breakfast buffet each day. The hotel is over the road from Apsley train station so great access to London or MK if needed. Decent range of food from the hotel menu with a local pub and several restaurants next to the nearby canal if you dont fancy going into town. We had a great stay and will use again next time.
Partner
10/10
Exceptional
22 Apr 2026
Wainwright
Right next to the train station
Staff so helpful
Friends_and_family Family
8/10
Excellent
18 Apr 2026
Donna
It took a while for the water to heat up in the shower and it then kept fluctuating and didnt stay at the same temperature.
Helen was very friendly and welcoming.
Partner
10/10
Exceptional
15 Apr 2026
janice
Our second stay at this property. Chose it for its location as we were taking our granddaughters into London by train. Train station a ross the road with frequent direct trains to London. Free parking at the hotel a bonus. A nice pub nearby and a nice walk along the canal. Rooms clean and sufficient. Staff friendly.
Family_with_children
8/10
Excellent
13 Apr 2026
Chloe
Good size room, staff lovely helpful and was more then happy to be jokeful.

Breakfast was good staff again helpful.

Would stay again

Did find bed mattress to be firm.
Partner
10/10
Exceptional
11 Apr 2026
Victoria
The staff was so polite and helpful
Friends_and_family Family
8/10
Excellent
03 Apr 2026
Roy
Food was ok . Sausage and bacon overcooked. Otherwise reasonable selection.
Partner
10/10
Exceptional
02 Apr 2026
Chrysantus
Yes, it was good
10/10
Exceptional
24 Mar 2026
Leslie
Everything as hoped for. Canal nearby provides a lovely walk with great choice cafes and restaurants.
Partner
10/10
Exceptional
23 Mar 2026
Michael
No shower mat at property
Food was good
Would have liked some ales even a bottle would be nice
Would come again
Partner
10/10
Exceptional
22 Mar 2026
Allan
Great location next to Apsley railway station.
Partner
2/10
Poor
04 Mar 2026
Chinyere
This is poorly cleaned.I found some under wear from a previous customer left in the room looking dirty and horibly left.after the bed looked changed and shinny. This is embarrasing and made me feel sick and horrible. I complained but my room was not changed, the underwear was taken away but nothing else was done.never seen this before,disturbing scene indeed
Self
8/10
Excellent
02 Mar 2026
Allison
Clean room not the biggest for 2 adults and 2 children but staff were lovely and very helpful.gave us some good advise about where we were going after breakfast
6/10
Pleasant
23 Feb 2026
Terry
room was fine, shower was awful, the service was average and they overcharge people.
8/10
Excellent
14 Feb 2026
Rasheeda
Room lovely and clean welcoming, no parking what so ever. So annoying driving around for ages atleast got one slot ! - breakfast I wouldn’t say was great a lot of things missing staff took forever to replace like yogurt , orange juice.
Staff were all fab specially evening ones.
Leisure
10/10
Exceptional
10 Feb 2026
Dwayne
Yes
10/10
Exceptional
09 Feb 2026
Liza
Staff were lovely rooms were clean and spacious breakfast was a bonus :)
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
FAVOUR
Great
Business_and_leisure Self
10/10
Exceptional
06 Feb 2026
Craig
Good, clean and welcoming staff.
Friends_and_family Friends
8/10
Excellent
03 Feb 2026
Sarah
Great staff, efficient processes, all you need for a convenient short stay. Breakfast was pretty terrible, but better than nothing.
Leisure Family_with_children
8/10
Excellent
01 Feb 2026
Kim
Room clean and well equipped. Restaurant and bar had a good choice. Staff friendly and welcoming.
Leisure Friends
10/10
Exceptional
29 Jan 2026
Tracy
Room was spotless, bed comfy, polite n helpful staff, quick and easy check in.
Friends_and_family Family
8/10
Excellent
28 Jan 2026
Diana
The room was good, the staff were very friendly and we will be staying there again.
Business
6/10
Pleasant
18 Jan 2026
Kevin
There seemed to be a problem with the hot water on the Saturday resulting in cold showers.
Leisure Partner
8/10
Excellent
14 Jan 2026
Nigel
Comfortable room, very good breakfast and handy for Apsley rail station for a visit to London
Leisure Partner
6/10
Pleasant
13 Jan 2026
Rachael
Unfortunately I had a broken shower, the water pressure is terrible. The staff were helpful. The property doesn't feel particularly welcoming and I couldn't heat the room up enough to be comfortable.
Business
6/10
Pleasant
12 Jan 2026
Joanne
Staff great. Breakfast was good. Room terribly dated and could have been much cleaner.
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Penny
Very well located hotel for Harry Potter Studios and also the local train station for trains into London.
Very clean and comfortable. Excellent price, including a free breakfast, which was great.
Most of all, the staff were all excellent, very friendly, efficient and very good at their jobs! We would definitely stay again.
Partner
8/10
Excellent
12 Jan 2026
John
Staff very helpful and friendly. We had to change room after arrival as the aircon wan't working, but all good after that and to the standard we normally expect here.
Partner
10/10
Exceptional
11 Jan 2026
Ramlat
Clean room, central location and free parking.
8/10
Excellent
08 Jan 2026
Cathie
Our room upon check in was awful, if you've watched saturday nite live, we had the Doneese of rooms.fixtures were corroded, the water didn't get hot, the toilet didn't flush, and the tv didn't work. We requested a new room in the morning and when returned in the afternoon, we got one of the pretty sisters. The same room, where the fixtures shone, the window opened, there was hot water and all was shiny and new!! I don't know what the first room is for, but it shouldn't be for paying guests.
Breakfast was lovely, coffee was very good, and staff was friendly.
Leisure Friends
4/10
Poor
06 Jan 2026
Craig
Temperature of room and hotel in general was cold.
Choice at breakfast very limited.
Business
10/10
Exceptional
04 Jan 2026
Manjeet
Good size room and friendly staff also free breakfast was the icing on the cake!
Friends_and_family Family
4/10
Poor
04 Jan 2026
eliza
The room carpet was dirty, the heating wasn't working and there was a old portabe heater in the room that looks like it has seen better days. It was awful.
Friends_and_family Friends
10/10
Exceptional
03 Jan 2026
Jason
Everything was amazing
Partner
4/10
Poor
29 Dec 2025
mohammed
Rooms tidy but bathroom needs tlc(shower basin worn out, mould in the silicon). Kept awake from 3am. Banging sounds and what sounded like trolleys being rolled around. I assume it was the kitchen. Literally had 3 hrs sleep. Booked the hotel for the reason of wanting a good nights sleeps.
Self
10/10
Exceptional
28 Dec 2025
Kevin
Reception staff stood out and have been amazing, recommended a local restaurant to us, which met all our needs. The room was nice, clean and comfortable.
The location is ideal for anyone visiting Harry Potter Studio Tour or even a trip into London, I highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Katy
Very nice and clean hotel room staff very polite. Had a very good stay. Would good back when I'm in Hemel again.
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
David
Very pleased with everything.
Leisure Partner
10/10
Exceptional
24 Dec 2025
Perform Engineering Services
Excellent
Business
10/10
Exceptional
16 Dec 2025
James
Buffet breakfast offering a good choice excellent quality
Partner
8/10
Excellent
11 Dec 2025
Leah
Great staff members -Hellen, Chris were outstanding and very helpful and friendly. The team also guided us to navigate the city, where to eat out, shopping etc. Thank you!
Friends_and_family Family
10/10
Exceptional
04 Dec 2025
SUDIPRO
Room was clean and the staff extremely friendly
Business
8/10
Excellent
02 Dec 2025
Des
Breakfast not great
Business
8/10
Excellent
30 Nov 2025
Pauline
Great location, lots of nice restaurants nearby. Ideal location for Harry Potter. Rooms, breakfast all as expected for the price and absolutely adequate for what we needed.
Friends_and_family Family
6/10
Pleasant
30 Nov 2025
Shane
Cutlery and plates weren't very clean. The glasses at the bar were not very clean either.
10/10
Exceptional
28 Nov 2025
Amanda
The staff was incredible. They were helpful and friendly and made the stay even better.
Leisure Family
10/10
Exceptional
28 Nov 2025
Kay
Short break as we visited Harry Potter Studios. Hotel close by easy to find. Friendly staff room bigger than expected. Spotless with a comfy bed. Well done to your cleaning staff.
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Adrian
Stayed here many times before and as always a very nice hotel, with good breakfast
Leisure Partner
10/10
Exceptional
26 Nov 2025
Jack
Nice, comfortable room
Met the needs for a overnight stay
Great price which includes breakfast
Leisure Friends
10/10
Exceptional
17 Nov 2025
C
Very clean, comfortable room with minimal noise. Decent shower and included parking. Breakfast was really good and not too busy after 9am. All the staff we encountered seem
10/10
Exceptional
16 Nov 2025
Nichola
Staff helpful, happy and polite
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Darren
Staff were really friendly nothing was too much trouble, will be staying here again next time we are this way
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Gillian
Friendly, quick check in. Nice bar serving food. A really varied breakfast with good quality food.
Leisure Partner
8/10
Excellent
09 Nov 2025
Roger
There was a good variety at breakfast
Leisure Family
8/10
Excellent
06 Nov 2025
Des
Great check in
Business
10/10
Exceptional
01 Nov 2025
Tony
staff were great
10/10
Exceptional
01 Nov 2025
Rita
Great hotel, special thanks to Harry who looked after us at breakfast. We are vegetarian and there was alot of cross contamination at the buffet. Harry kindly arranged our items to be brought straight from the kitchen to our table to avoid any cross contamination.

Great service and will definitely be returning
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Paul
Lovely hotel, very close to train station so perfect location to get into London. Rooms are fine, nice and clean too. Would stay again
Partner
10/10
Exceptional
25 Oct 2025
David
Clean rooms .nice comfy beds and a great breakfast in the morning
Leisure Friends
10/10
Exceptional
23 Oct 2025
Peter
Staff were friendly and efficient. Check in was quick and easy. Room was clean and breakfast was good.
Friends_and_family Family
8/10
Excellent
20 Oct 2025
Mark
Comfortable clean room and facilities with plenty of parking. Good range of four at breakfast and all staff very friendly and helpful. The nearby canal offers a lovely walk and marina area.
10/10
Exceptional
19 Oct 2025
Jo
Lovely clean hotel, great staff, delicious breakfast
Leisure Partner
8/10
Excellent
19 Oct 2025
Des
No milk at breakfast
Business
10/10
Exceptional
18 Oct 2025
norma
Everything was great and the staff was amazing.
Leisure Family
8/10
Excellent
28 Sep 2025
Alex
Good cooked breakfast but limited choice of non-cooked items
10/10
Exceptional
15 Sep 2025
Lee

Comfortable decent hotel. Good facilties.

Clean, comfortable hotel, excellent for getting into central London as apsley train station is a 2 min walk. Also close bus links if needed and good car links (M25, M1 or A41). Parking onsite can get busy but we managed to get a spot when needed. Breakfast was good and included in room rate which was appreciated. Friendly staff, room was clean and had everything you need (hairdryer, ironing board, kettle, TV, USB slots etc). Personally, we found the bed a bit small (queen size double) and firmer than home but we managed. Hotel was quiet overnight (good sound proofing). We've stayed at most of the hotels in Hemel and this one is the best overall, we will be back in future. Also worth a mention, the hotel is dog friendly which we will test next time. Bar available with good choice. Also seemed to be extensive menu on offer, didnt get a chance to try.
Partner
10/10
Exceptional
10 Sep 2025
Stephen

Good

Really enjoyed the stay, bed was comfortable and room was acceptable clean. The staff were all very helpful and welcoming. My only disappointment was the air conditioning wasn’t working and the rooms on the lower lever were a bit noisy with what seemed to be trolly wheels. Breakfast was good.
Business
10/10
Exceptional
06 Sep 2025
Sue
Quick and easy check in. Hotel is in a quiet location.
Leisure Self
10/10
Exceptional
27 Aug 2025
Suzanne
Couldn't want for anything else. Ideal location, great hospitality, good service with a breakfast included!
4/10
Poor
23 Aug 2025
Verified traveler
Whist the reception staff were friendly and helpful I was disappointed with the Hotel. We stayed in a family room and the reading lights didn’t work so we couldn’t read after our daughter went to sleep, the free breakfast included a dead wasp in my coffee which I picked out of my mouth as I didn’t think it would digest too well.
Friends_and_family Family
10/10
Exceptional
22 Aug 2025
mr
This hotel is ideal place to stay as straight across the road a train into London and also it’s lovely right on the canal
Friends_and_family Family
8/10
Excellent
22 Aug 2025
Amanda
Great place to stay
Friends_and_family Family
8/10
Excellent
02 Aug 2025
Nicola

Worth it.

Staff were amazing, very helpful and friendly. Room was basic but comfy with the exception of the chair. It would have been nicer to have a comfier chair than an office/swivel/desk seat. Shower was good, toiletries provide also nice. Towel was taken away on first day despite hanging it on the rail (ie we would have used it again) but wasn’t replaced. Breakfast was lovely, lots of choice. Would definitely go back.
Friends_and_family Family
10/10
Exceptional
29 Jul 2025
Dina
Staff were very friendly and helpful. The room was clean and the beds were very comfortable.
10/10
Exceptional
25 Jul 2025
Wayne
Nice quaint area. Clean hotel. Breakfast was good.
Leisure Family
4/10
Poor
24 Jul 2025
Julie
Staff needs to be retrained.
Leisure Partner
10/10
Exceptional
20 Jul 2025
Nigel

Value for money.

Value for money. Clean & tidy. Good base to explore wider area.
Partner
10/10
Exceptional
16 Jul 2025
Andrew
It was convenient for access from Hemel and access to ST Albans
Leisure
4/10
Poor
05 Jul 2025
SHAKIL
Very small room no air-conditioned
6/10
Pleasant
30 Jun 2025
Adolph
We were there with a group and surprised that check in took so long. After a long day of travel, we just wanted to get to our room.
The room and bed were great.
Eight of us had dinner there the last night. Our meals arrived but one. We asked several times about the remaining meal and were told it was on the way. The third time we told them it had been 45 minutes which we determined by the receipt. The employee wanted to argue & deny it had been that long. We asked them to check the kitchen again, they finally came out with the meal & just handed it to one of the group who then delivered it to the table. No apology was provided
Leisure Family_with_children
10/10
Exceptional
28 Jun 2025
Lindsey
Have stayed here a few times with our dogs, staff are super welcoming and very friendly. Highly recommended.
Pet
8/10
Excellent
27 Jun 2025
Craig

Not bad overall. Mattress too firm for me

Used to stay here in the past when on business in the area. Pretty much get what you get with HIExpress.

Personally the mattress was far too hard and my back hurt in the morning.

Breakfast is free, and it ok. For free. But wouldn't have been too happy if had to pay for it.

Also, housekeeping. When i hang my towel, stop replacing it!!!
Partner
10/10
Exceptional
23 Jun 2025
Brianne
Super friendly check in clerk. Breakfast was included in our stay. The beds were comfy! We stayed here to tour WB studios; it was about a 10 minute uber ride. It’s right across from the train station so easily walkable.
Leisure
8/10
Excellent
23 Jun 2025
James
Lift kept getting stuck, not great when on 4th floor. Rooms were normal clean, and breakfast buffet was convenient.
Business_and_leisure Family
10/10
Exceptional
19 Jun 2025
Vanessa
Nice hotel with nice brakefast
Leisure Family_with_children

Location & surroundings

Holiday Inn Express Hemel Hempstead
Stationers Place, Apsley Lock, Hemel Hempstead, United Kingdom

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Holiday Inn Express Hemel Hempstead

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