Name: Torrington Hall
Address: 47 Holywell Hill, St Albans, AL1 1HD, GB

2/10

Poor

30 Apr 2026

Mark

Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking.

Would not advise last minute/evening bookings for this venue.

Self

8/10

Excellent

23 Apr 2026

Ruth

The property was easy to find and conveniently situated. However, there was a lot of traffic noise. It felt very \"stuffy\" when we arrived, would have liked to be able to open a window for ventilation.

Partner

8/10

Excellent

17 Mar 2026

Raymond

The rooms were very large, the ensuite was clean and toiletries were provided. The only suggestion would be for the floorboards in the room above Sopwell (ground floor) to be screwed down as these were squeaky when the occupant in the room above was moving around which woke us up as the squeaks were quite loud.

The free parking was great and the system was easy to use, the instructions sent prior to arrival were clear for the check-in and checkout process.

Partner

10/10

Exceptional

02 Mar 2026

Paul

Clean , spacious room.
Easy access instructions.
Free parking.
Excellent location.
Have stayed before , will be staying again.

Partner

10/10

Exceptional

25 Feb 2026

ANDREA

I enjoyed my stay at Torrington Hall. I was in St Albans for work and needed a room at short notice. The self check-in instructions were sent to me in advance and were very clear. The room was lovely, with good wifi, a desk to work on, comfortable bed, and a smart TV so I could login to Netflix/Prime. The bathroom was large with a good size shower which was hot with good pressure. There was a fridge in the room and tea/coffee facilities which were very useful. Being able to use the kitchen upstairs was an added bonus. The parking was free and available on both days of my visit, even after I had checked out. I will definitely stay again. My only note for the venue is that the bulb in the bedside lamp needed replacing.

Self

10/10

Exceptional

19 Dec 2025

Jakveer

Easy parking, lovely hotel and great price

Leisure Self

10/10

Exceptional

26 Oct 2025

BRENDON

Good sized car park. Big room. Quiet.
All up together. A real bargain for St Albans

Leisure Partner

4/10

Poor

07 Oct 2025

Robert

Adequate

Partner

10/10

Exceptional

28 Sep 2025

Mark

St Albans

Lovely room with everything we needed, great check in help and room was very clean.

Partner

8/10

Excellent

24 Sep 2025

sandra lee

It was a nice big room. The shared kichen was good to have cooking opportunities

Leisure Partner

10/10

Exceptional

18 Sep 2025

Stephen

Quirky property with complete self check-in using codes and key boxes. Room (St Albans) roomy and bathroom well appointed. WiFi worked well. Bit of a lack of surfaces - desk would have been nice. Great location - but town is uphill!

Business_and_leisure Self

10/10

Exceptional

28 Aug 2025

ALAN

I have to stay in St Albans for work from time to time and Torrington Hall is my favourite place to stay. It has so much more character than some of the soulless hotels I have stayed at in the area. It is well located for the town center and the cathedral. The rooms are generally well presented although, because each is different, some are nicer than others. My personal favourite is St Michael's. The rooms are always clean and the beds are super comfy. Parking is never an issue despite being so close to the center of town. Overall a lovely place to stay in St Albans.

Business Self

6/10

Pleasant

11 Aug 2025

Ciara

The building was very clean and is really pretty. The location was ideal, being a stone's throw from the high street. Check in was very easy, and the ambience of the place was wonderful.
However, we were really disappointed at the facilities in the kitchen area. It was described as being self catering, but the microwave wouldn't work and there were no pans to allow for cooking on the oven rings. Also, we found the bed in the St Albans room to be very uncomfortable, and the noise from the Cathedral bells chiming on the night along with the traffic on the road made for a disturbed nights sleep. Whilst I appreciate you cannot help this outside noise, I think it is important to declare it on the website so guests can make an informed decision before they book.

10/10

Exceptional

28 Jul 2025

Mrs Samantha

Lovely place to stay

easy access, lovely spacious room, good central location & ample secure parking. Only grumble was that we left windows open and there was a lot of traffic noise in the morning - should have used the fan (provided) instead, so our mistake. Plus, some of the UHT milks and decaf coffee sachets provided were out of date. Overall however, would definitely stay there again

Partner

10/10

Exceptional

25 Jul 2025

Richard

Lovely property with parking in the centre of st. Albans. Room was large clean and well equipped and access was easy. Recommended

Leisure Partner

10/10

Exceptional

28 Jun 2025

Charlotte

Excellent place to stay overnight

This worked really well for me. Attending a wedding. Bit of trouble getting key out of keybox and had to call. Perhaps add in detail about pressing black button down too! Otherwise lovely building. Super spacious room. Clean and felt luxurious. Bottled water in fridge would be a nice addition.

Self

10/10

Exceptional

13 Apr 2025

Alison

Great property, very clean and comfortable, convenient for all that St Albans has to offer, would stay again

Leisure Partner

6/10

Pleasant

13 Apr 2025

hazel

Large comfortable room, very walkable for St Alban's.
Unfortunately the kettle in the room was unusable due to it leaking badly & the microwave did not to work.

Leisure Partner

8/10

Excellent

09 Mar 2025

Rebecca

Fantastic

Really great location to visit st Albans for the day. Lovely spacious room, parking included and simple check in and check out process.

Partner

6/10

Pleasant

23 Feb 2025

Auriel

Tired but convenient for city centre

Very convenient location. Very stark and impersonal. Some noise from the road and communal kitchen. Very tired decor. Window cracked, windows very grubby and mouldy, shower needs replacing.

Partner

10/10

Exceptional

02 Jan 2025

Dominic

Lovely place to stay to celebrate my birthday

Lovely place to stay and so close to the centre of town and its restaurants

10/10

Exceptional

27 Dec 2024

Laura

A beautiful room and property. Self-check in works smoothly. Great location to walk to restaurants and shops.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Paul

Lovely spacious room complements the great location and access to the high street and Cathedral. On-site parking is a big plus. Would definitely recommend it to anyone.

Leisure Partner

8/10

Excellent

11 Mar 2024

Terry

Large clean room. Lockbox key to room, no reception. Peeling paint in bathroom. Bed comfortable but squeaky!

Leisure Partner

8/10

Excellent

10 Feb 2024

H

Left comprehensive feedback on form for housekeeper at property.

Partner

8/10

Excellent

20 Dec 2023

Kristina

Great location

Business_and_leisure Partner

8/10

Excellent

16 Dec 2023

Eileen

Brilliantly located, easy to access, clean, comfortable and with all the amenities we wanted. Only minor grumble was creaky floorboards so noise from the people walking about in the room above and doesn’t have a breakfast option but there are plenty of restaurants in the area.

Leisure Partner

8/10

Excellent

21 Nov 2023

Dennis

It's a lovely well kept Victorian with beautiful interiors. I would have appreciated additional table tops or shelving for travel gear. I would definitely stay here again.

Leisure Family

6/10

Pleasant

20 Sep 2023

ALAN

The good: good location, easy parking, nice big bedroom, cathedral view The not so good: small bathroom (St Alban - have stayed in other rooms here with bigger bathrooms), only one chair, everything feels a little bit tired and dated, one might be forgiven for expecting more for the premium prices being charged!

Business_and_leisure Partner

10/10

Exceptional

06 Sep 2023

Verified traveler

Boutique and modern rooms

A lovely boutique hotel (basically renovated rooms in a historic mansion). Rooms were comfortable and modern. Had a mini fridge in each room (which is rare), and access to a shared kitchen area for cooking etc. which was handy. Could do with some facial tissues in the room. Other than that, the check in/out process was contact-free and fuss-free. Would stay again in future!

Business

6/10

Pleasant

01 Aug 2023

Audrey

Loved the location! As a solo female staying there, I would have liked windows with better and working locking mechanisms (one was broken altogether and neither of them were very sturdy)
as well as better lighting around the property at night. Since it was summer, windows needed to be open for air circulation but need a way to lock them in open position thats better. Everything else was fine.

Leisure Self

8/10

Excellent

21 Jul 2023

Nancy

Beautiful Georgian house with lovely spacious rooms. Added bonus of use of the kitchen so I could cater for myself. The one drawback is that it is on a main road and as my room was at the front of the property it was very noisy

Self

8/10

Excellent

13 Jun 2023

Nicola

Beautiful location and I love the updates they’ve done to the house.

Leisure Self

8/10

Excellent

07 Mar 2023

Andrew

Car park was littered with bedding and where tree cut down , not cleaned away.

Partner

10/10

Exceptional

18 Feb 2023

Martin

Great room. Lumpy bed

Really nice apartment set in a lovely building. The room was spacious and well equipped with a small fridge and tea and coffee making facilities in the room. There was a shared kitchen also which was well equipped. The bed however was possibly the luckiest bed I’ve ever slept on.

Business

8/10

Excellent

04 Feb 2023

Graham

We had a good experience at this property the most difficult aspect was gaining entry. We would use this property again. It was warm pleasant and comfortable.

Business_and_leisure Partner

6/10

Pleasant

13 Dec 2022

Wendy

Disappointed

Paid £145 for a 1 night stay without breakfast, so expected this room to be a little bit special. Although a good size and comfy bed, there were so many details that would have made this better. Like the fridge was sitting on one bedside table so no room for much else on there. No shelf in room or bathroom (apart from small mantel piece) to put your toiletries/ makeup on, no long mirror to see what you looked like on a night out, lightbulbs missing and a couple kept flickering, safe not attached to wall and covered in dust, wardrobe tiny, battered and tired looking and dusty. Potential was there but finishing touches not. Also if you wanted normal TV channels out of luck as had to sign up for Britbox, which I didn't do as the last person's details were still up for me to see and didn't want mine left there for confidentiality reasons. Key box for room 6 key also hard to open even with code! No plugs near mirror to straighten hair (luckily mine had an extra long lead), iron was missing, door switches wrong side of entrance door, so had to find in dark, marks on carpet and walls even though it was stated that a £200 deposit was held to pay for stain cleaning and breakages!

Partner

4/10

Poor

14 Nov 2022

Trevor

A Serviced apartment NOT a guesthouse

Torrington Hall is a serviced apartment, not a guesthouse. My review may have been higher had I booked a serviced apartment. There is no lighting outside and the house is set in a courtyard off the street, so I had to use the light from my phone to put in the code to enter the property (at 7pm). Incredibly unsafe. There is no-one on site. You get your key from a keybox and look after yourself. My room had a rickety door and was right next to the communal kitchen (this is basically a house that has been converted into 6 \"apartments\". Bed was horrendous - it dips so low you sleep in a \"v\" shape. None of the furniture matched and a lot of it smelled (especially the closet, which I didn't feel happy putting clothes in). The bathroom was massive and there was at least hot water with decent pressure. The TV is small and so far away from the bed it's unwatchable (because the room is so big).

Business

10/10

Exceptional

09 Oct 2022

Ben

Good value with parking. Lovely shower and excellent location for Town Centre. But…bed not that comfortable (old, springy mattress) and a little too noisy with road noise.

Leisure Partner

8/10

Excellent

30 Aug 2022

Robert

Great location just a short 5 min walk to the main section of downtown. Spacious room and bathroom.

Partner

10/10

Exceptional

24 Jun 2022

Steve

Room beautiful very spacious bed very comfortable very good welcome staff very helpful

Partner

10/10

Exceptional

06 Jun 2022

Chris

Perfect for a overnight stay

Friends_and_family Friends

10/10

Exceptional

25 Apr 2022

Paul

Well worth it for city centre stay

Easy to find. Grounds looked a bit untidy. Inside all was clean and tidy. Few small niggles. (Knobs on the end of the bed loose. Nowhere to put your potions in the shower. Shower a bit fierce and shot over the top of the enclosure) but very spacious room and comfortable bed. Very close to Even if a bit of a steep hill.

Partner

2/10

Poor

11 Sep 2021

Michael

Disaster! Hotels.com had not made the booking.

I can’t comment on the stay because we didn’t have one! We visited St Albans to attend a friend’s wedding. Upon arrival at Torrington Hall, after a 5 hour journey we were informed that the booking we had made in March through Hotels.com, and had paid for, had not been made with the hotel. The member of staff at the hotel was very apologetic and clearly this was an issue with Hotels.com, and not Torrington Hall, as they knew nothing about our booking. The member of staff was aware there were no vacancies anywhere in St Albans that evening, because earlier that day she had been helping someone else whose booking had also not been made by Hotels.com. The only option she could suggest was a £320 a night room in Hemel Hempstead. With an hour to go, Torrington Hall allowed us to get changed in their toilet. We were left with no alternative but to attend the wedding, not drink (from the free bar!), leave early and drive through the night returning home at 3.50am. We had been looking forward to this weekend for months and Hotels.com ruined it. Someone has my money for the booking but it’s obviously not Torrington Hall! I’d like it back please, with compensation.

Friends_and_family Family

2/10

Poor

19 Jun 2021

Rachel

Don't book

Well we didn't even get in! We were double-booked apparently. No answer from anyone at 5 pm and along with another couple we stood waiting for over 20 mins, rang the number on the door and left 3 messages. Then we returned at 9.15 pm to be told there was no room left so in the rain we had to get another room. Hotels.com had a 3 hour wait on the phone for help. And again this morning, no reply and a 2.5 hour wait. Don't book.

Friends_and_family Family

10/10

Exceptional

19 Oct 2020

Patricia

Large room lovely building and staff very attentive

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Verified traveler

Warm and welcoming

We went as a family of three and the welcome was lovely with lots of tips where to get dinner and breakfast. The room was quiet, had an en-suite and a view out on to the cathedral. The hotel is right in the centre of town and bars, Cafés and shops only a few steps away.

Business Family

10/10

Exceptional

14 Dec 2019

ANDREW

A great find

Room was super, very boutique style - room had been heated for arrival and lovely friendly lady providing welcome service and check in

Self

4/10

Poor

09 Oct 2019

Darren

Nice room , shame about everything else

Amazing nice room very clean and big, comfortable and warm. Poor reception and welcome, did not realise it was a shared bathroom that was very busy, road noise, all in all very overpriced.

Business

8/10

Excellent

06 Oct 2019

Bronda

Great position with car parking

We had a very good stay, and the hotel is in an excellent position to visit the town centre.

Partner

10/10

Exceptional

04 Oct 2019

Verified traveler

Incredible room in a grand building, lovely service and fabulously comfortable.

Partner

8/10

Excellent

23 Sep 2019

Verified traveler

Great location. Spacious room. Gorgeous bathroom. The camp bed was a little bit small for our 10-yr-old daughter.

Leisure Family

8/10

Excellent

26 Jul 2019

Robin

Overnight stay at Torrington Hall

The Torrington Hall hotel was an affordable place to stay overnight from picking our granddaughter up one day to taking her to see the Harry Potter studios the next.
It was an elegant building with lovely Victorian rooms.
The staff were wonderful and very helpful with arrival and baggage assistance.
Being a Victorian building and built on a hill there were many steps outside to the entryway but being partially disabled they allowed us to park at the rear and enter through the back door. Once inside there was a grand staircase to climb but strong banisters on both sides to help.
Unfortunately no lift and any visitors with disability should let the staff know before arrival and confirm where the entryway to the car park is.
All in all a very pleasant stay and an excellent Italian restaurant just a shot walk up the hill.

Friends_and_family Family

10/10

Exceptional

09 Jul 2019

WillHughes

Amazing room in a great location. Would very much recommend.

Business_and_leisure Partner

8/10

Excellent

21 Apr 2019

Moss

Lovely big, clean rooms but shared bathroom means I would stay again

Leisure Friends

10/10

Exceptional

22 Mar 2019

Verified traveler

Brilliant

Great! Highly recommended for work trips

10/10

Exceptional

22 Feb 2019

Kevin

Lovely and convenient location

Lovely building, very large room and close to everything. We were only in town for one night, and it was very convenient to be able to park, bring in all our bags to spread out and repack for the flight the next day, and be within easy walking distance of everything.

Partner

10/10

Exceptional

10 Jan 2019

Helen

Staff were friendly and helpful, they made us feel very welcome. Our room was lovely, very comfortable and well looked after. The hotel is ideally placed for the cathedral and the centre. Breakfast isn’t available at the hotel but plenty of good restaurants are a short walk away.

10/10

Exceptional

17 Dec 2018

Stuart

Little Gem in the heart of teh city

Superb room, very clean, well located, good parking facilities. Only minor downside some road noise was apparent but didn't impact on a great nights sleep.

Family

10/10

Exceptional

12 Dec 2018

Steph

Lovely stay

Beautiful building, huge rooms, very comfortable, would definitely return

Family

4/10

Poor

11 Dec 2018

Giuliana

Torrington Hell

The hotel is lovely. Unfortunately the room I was in - the Loft had a problem with the security light which was somehow linked to the light out in the hallway so came on at least 8-10 times during the night - totally illuminating my room - it was horrendous. Bed squeaked dreadfully, every movement was acknowledged!! The tv is at such an awkward angle that the only way to watch it was by hanging off the edge of the bed. No towels given so washing in the shared bathroom was a challenge!! Cups, tea, coffee etc all nicely set up but NO kettle so had to ask for one. There was some attempt to sort the light out but unfortunately it was put down to a power surge. No-one to speak to when I left so did leave a note on the desk but none has been forthcoming to ring to offer a refund or explanation. Slightly disappointed with this.

Family

8/10

Excellent

29 Nov 2018

Louise

Lack of a guest lounge or any food service degrades what would otherwise be an outstanding hotel.

8/10

Excellent

23 Nov 2018

Carly

Great stay

Stayed for 2 nights whilst working in the area. I stayed in the loft room which was lovely. There was a problem with the door way light but the staff were more than helpful trying to solve it for me.
Wasn't sure about staying with a shared bathroom but it ended up being absolutely fine.

10/10

Exceptional

15 Nov 2018

David

Fab stay in Torrington Hall

Great stay in a really immaculate room with adjoining shared bathroom. Easy to find, plenty of parking and well located for plenty of places to eat and drink and easy walking access to train stations.

Great service from the ladies on reception and on the end of the phone.

All in all a great stay, wouldn’t hesitate to use again

10/10

Exceptional

01 Nov 2018

chris

Lovely thick carpet and quality room

Fantastic luxury thick carpet big radiators lovely bathroom big television fantastic bad absolutely great

Family

10/10

Exceptional

30 Oct 2018

Ginny

Really great apart from the fact that there were no normal teabags in the room for the morning. This was the only fault with our stay though.

10/10

Exceptional

24 Oct 2018

Verified traveler

Torrington Hall - Excellent

Excellent hotel, very tidy and nice staff

10/10

Exceptional

22 Oct 2018

Gordon

Ideal St Albans based with good facilities nearby

Excellent value for money. Good facilities and close to town. Finding the hotel in the dark is a challenge though. Staff friendly and helpful. I’ll be back.

10/10

Exceptional

14 Oct 2018

Verified traveler

Central to St Albans but off main road so perfect

Perfect location. Close to everything but off main road. Beautiful character house which has been modified to high spec

8/10

Excellent

14 Oct 2018

Venice

Very nice hotel rooms, pleasant staff.

Partner