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Holiday Inn Express St. Albans M25, Jct.22

St. Albans · United Kingdom

Colney Field Retail ParkView location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.0/108.0
Amenities8.8/108.8
See all ratings
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express St. Albans M25, Jct.22

A contemporary St. Albans hotel with complimentary breakfastJust off the M25 motorway, Holiday Inn Express® St. Albans - M25, Jct. 22 hotel is a 15-minute drive from the St. Alban's city centre.

Direct trains travel to London from St. Albans City station, a 10-minute drive away, and it’s 25 minutes to London Luton Airport (LTN). Our hotel is a few minutes from the M1 and there's ample free parking on site.

Browse high-street brand and department stores at Colney Fields Shopping Park, right next door. At the nearby de Havilland Aircraft Museum, you can see the world's first jet airliner, the Comet.

The Verulamium Museum takes you back to Roman Britain with recreated rooms and interesting hands-on exhibits, or you can go behind the scenes of the Harry Potter movies, with props, sets and costumes on the Warner Bros. Studio Tour London.

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At this St. Albans hotel you can enjoy:- Free WiFi- Blackout curtains- A meeting room for up to 21 people. Jump-start your day with the included Express Start™ Breakfast, offering English and continental choices.

With ceiling-high windows and Nordic touches, our Express Bar and Café is a bright and welcoming spot for coffee and drinks, and if you’re feeling peckish you can order from the All Day Dining menu.

Your fresh-design Next Generation room is a quiet retreat with an integrated Smart TV and handy USB ports.

With a stay at Holiday Inn Express St. Albans - M25, Jct.22 by IHG in St Albans, you'll be in a shopping district, within a 15-minute drive of Warner Bros. Studio Tour London and University of Hertfordshire.

This hotel is 15.2 mi (24.4 km) from Wembley Stadium and 15.5 mi (24.9 km) from Tottenham Hotspur Stadium. Make yourself at home in one of the 96 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Green Tourism Program LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Czech

    German

    English

    Polish

    French

    Spanish

Nearby attractions

Highfield Park 4.8 km / 3 mi
Clock Tower 6.2 km / 3.9 mi
St Albans Museum + Gallery 6.3 km / 3.9 mi
Clarence Park 6.3 km / 3.9 mi
St Albans Cathedral 6.4 km / 4 mi
St Alban's Museum 6.6 km / 4.1 mi
Verulamium Park 7 km / 4.4 mi
Westminster Lodge Leisure Centre 7 km / 4.4 mi
University of Hertfordshire 8.1 km / 5.1 mi
Roman Theatre 9 km / 5.6 mi
Verulamium Museum 9.1 km / 5.6 mi
The Galleria 9.1 km / 5.7 mi
Meadow Park 9.7 km / 6.1 mi
Mangata Developments Stadium Meadow Park 9.7 km / 6.1 mi
Elstree Film Studios 10.1 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • Number of floors (main building): 3
  • Double rooms: 26
  • hotel
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
Show 27 more facilities & services
  • Car hire
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Green Tourism
  • Breakfast
  • Non-smoking establishmentExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 10 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable10 photos

    Holiday Inn Express St. Albans M25, Jct.22

    DOUBLE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 11 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Express St. Albans M25, Jct.22

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 8 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable13 photos

    Holiday Inn Express St. Albans M25, Jct.22

    DOUBLE WITH DOUBLE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express St. Albans M25, Jct.22

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 17 m²TWN.ST
    TWIN STANDARDPhoto unavailable9 photos

    Holiday Inn Express St. Albans M25, Jct.22

    TWIN STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express St. Albans M25, Jct.22

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
James
Clean comfortable room. Friendly staff. Great breakfast. Would highly recommend.
Partner
10/10
Exceptional
17 Jul 2026
Kimberly
I just was there 5 nights and literally every member of staff was so incredibly helpful and kind to us. We are very high maintenance guests and I know it. My daughter has special needs so it is necessary but no one made us feel badly for all I had to request and in fact made me feel like a friend. You’ve got an amazing staff. From housekeeping who just jumped in to help me without even needing to ask, every member of the front desk were amazing and helpful, the breakfast was amazing every day, truly. Everyone who helped in the dining room are brilliant. Maintenance, literally everyone had a smile for us and just so thoughtful any time we passed them or saw them.

Thank you all!
Friends_and_family Family
8/10
Excellent
09 Jul 2026
Adrian
The staff were very helpful.
Partner
10/10
Exceptional
30 Jun 2026
Michael
Very clean, good parking and modern facilities in the room
Self
8/10
Excellent
25 Jun 2026
Gill
Reasonable price includes breakfast and 4 can stay in one room
Family
10/10
Exceptional
21 Jun 2026
Chris
Room was clean and very spacious (note: for some reason we were given a disabled room). Breakfast was included in the room price and had lots of options. Parking was free and plenty of space
Friends
10/10
Exceptional
20 Jun 2026
Amy
Very clean, friendly staff. Excellent accommodations. Definitely recommend this site.
Partner
8/10
Excellent
17 Jun 2026
Robert
Decent place, nice and clean, close to London, retail park nearby was helpful, breakfast nice, ample parking. Room was comfy. Bedside table was a little wonky and coming away from the wall a little, and doors were a little loud in the morning - was woken up both nights by people up early slamming, but appreciate these are fire doors which are loud when they close. I’d certainly stay here again if coming for something specific.
Partner
10/10
Exceptional
14 Jun 2026
Jean
Affordable clean quiet rooms
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Michelle
Great location. Close to services.
Partner
10/10
Exceptional
04 Jun 2026
janet
Staff, food, room and breakfast was excellent. We will be back
Partner
10/10
Exceptional
02 Jun 2026
Carlo
Staff extremely helpful, good breakfast, easy parking, great value for money.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Oleksandr
Excellent value for the money.
Friends_and_family Family
8/10
Excellent
30 May 2026
Helen
Lovely place to stay, fireball staff, clean rooms and lots of parking.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Emma
Easy check in after a long day, room was lovely though had trouble with the usb to charge phones.
Breakfast was lovely and warm
Partner
10/10
Exceptional
24 May 2026
Jess
great location for our festival in hatfield park!

free breakfast and the room was great only downside what the wifi had problems and would only work downstairs!
Partner
8/10
Excellent
22 May 2026
Andreea
The hotel was nice and clean, and the housekeeping staff were lovely.
It would have been perfect if there had been a small fridge in our room.
One thing I didn’t appreciate was the attitude of the receptionist, Marika. Her customer service was poor, and she came across as very unfriendly and make me + the person I was with feel very uncomfortable.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Meena
Parking easy
Partner
10/10
Exceptional
11 May 2026
Judith
A very friendly hotel. Lovely staff.
Family
10/10
Exceptional
08 May 2026
Nicola
Stayed here in my own as I had a training course to attend. The outside of the hotel looks amazing. The staff were very friendly and welcoming. The room smelt very clean and was perfect for my stay. There was a good choice of breakfast. The hotel was very quiet. Would highly recommend!
Self
10/10
Exceptional
21 Apr 2026
Alison
Very clean room and helpful staff. Lots of parking. Plenty of variety at breakfast.
Family
8/10
Excellent
19 Apr 2026
Rhys
Ok
Self
10/10
Exceptional
13 Apr 2026
Mary
Good
6/10
Pleasant
12 Apr 2026
Abbie
Expected standard. Parking was good. Room was average. Requested a cot prior to arrival but request not fulfilled until requested again on arrival- unhelpful.
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
ANNA
Great staff, great breakfast, great shower. Room was very small for 3 (2 adults 1 9 year old on sofa bed). Only enough room for one at the end of the beds. Room was clean and beds were very comfy. Overall really pleased, we will be staying again
Family_with_children
10/10
Exceptional
06 Apr 2026
David
Elderly couple visiting their family for Easter.ideal stopover especially the included breakfast
Stayed here many timrd and will stay again .Great value for money.
Partner
6/10
Pleasant
31 Mar 2026
Nader
This room is too small to be a family room, there was no place to walk or a chair to sit.
The sofa bed for 2 boys to sleep is extremely small and squeaking all night, they had to sleep on 1 side for 2 days so they couldn't sleep.
The room we had didn't have an extraction fan in the toilet so you can imagine the smell in the room.
They should not give this room as an option for 4.
8/10
Excellent
28 Mar 2026
Christopher
Really good
8/10
Excellent
15 Mar 2026
Claire
Warm, clean and comfortable. Staff were great.
Friends_and_family Family
10/10
Exceptional
05 Mar 2026
JOANNE
The staff were amazing when my daughter who has autism couldn't settle in the room. They found us an alternative room with seperate beds and where she could have the window open all night. (IYKYK)
The breakfast was plentyful with many options and cooked to perfection.
We found the location quiet with many amenities local to the hotel should you need them.
Warner Bros Harry potter Studio only a short distance away, so was perfect for our visit.
Would recommend this great value, clean and welcoming hotel.
Only negative, the mattress was too hard for us.......but that's just how it is when staying away from home, and missing your own bed slightly 😁
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
Mark
Staff were excellent reception especially
Business
10/10
Exceptional
22 Feb 2026
Helen
Really great rooms. Very impressed in general. Helpful staff, good breakfast. Great hotel
10/10
Exceptional
21 Feb 2026
David
Great service from staff. Modern, clean room with a decent shower. Breakfast had a good range of options and good quality overall.
Friends_and_family Family
6/10
Pleasant
17 Feb 2026
Marissa
Room was ok, heating was ok (important in February).
Would prefer 1 bathsheet and 1 hand towel each, not to have to share a hand towel. Design of tap/sink in the bathroom meant that water splashed everywhere and the area next to the sink was always wet. Check in staff were not very friendly. Would have liked to be able to eat supper in the hotel. Breakfast was very disappointing, enough staff, but some food items ran out at 9.30am. Also, one coffee machine for all those using the restaurant is not enough and created long queues.
Partner
8/10
Excellent
05 Feb 2026
Steven
Nice hotel room was comfortable and clean although a little small but fine for a one night stay. Stayed here a few times now and the food has always been terrible, very little choice and what there is was not very nice. However I found a nice pub about 10 minutes walk away this time so went there instead. Breakfast was OK though, what you'd expect from a budget hotel.
Business
10/10
Exceptional
01 Feb 2026
Jenny
The hotel was very clean and modern
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
james
The rooms were spotless and the staff both at reception and housekeeping were kind and courteous. We stayed in an access room and it met our needs for wheelchair access. A small bugbear was having to hold the door open to gain access to the room.

We will be going again next week for another 5 night stay.
Leisure Partner
6/10
Pleasant
31 Jan 2026
Benjamin
Window seal needs attention to make it sound proofed, noise from M25 and Sainsbury’s petrol station can be solved if the window has a tighter seal when closed, this may have come lose over time.
Team members are lovely!
Business Self
6/10
Pleasant
30 Jan 2026
Steven
This is a modern hotel with comfortable and clean rooms. However the food on this occasion was awful. The breakfast was OK, what you'd expect from a budget hotel, but I had an evening meal as I was late checking in and it was dreadful. I had a chicken curry and the chicken was burned and hard, the rice was overcooked and the nan bread was like cardboard. The member of staff that served me wasn't very helpful either (although the rest of the staff were fine). I initially asked for a burger but was told that they didn't have any, no apology, just we don't have any. I asked of a chicken burger instead and was told that they only had curry a pizza. I know this is a budget hotel but the menu is limited anyway and half of it wasn't available! I'll think again about staying here next time I'm in the area.
Business
8/10
Excellent
30 Jan 2026
Stacey
Clean & comfortable rooms and friendly staff
Friends_and_family Family
10/10
Exceptional
28 Jan 2026
Anthony
All of the above. Breakfast was also really good
10/10
Exceptional
24 Jan 2026
Pamela
Convenient for M 25. Easy parking. Easy to walk to shops and local pubs. Welcoming staff. Comfortable bed.
Partner
8/10
Excellent
19 Jan 2026
Gideon
Lovely breakfast, helpful staff, nice room. A good experience all round
Business
10/10
Exceptional
17 Jan 2026
Jackie
Hotels is lovely and clean Staff on reception witch very helpful.
10/10
Exceptional
03 Jan 2026
Stuart
Clean and cosy room. However, it was cold on arrival. Friendly and helpful staff promptly provided a portable heater to assist, while the air conditioning took its time to warm the room.
Partner
10/10
Exceptional
01 Jan 2026
Claire
Very comfortable room, very good breakfast
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Claire
Clean comfy rooms. Free breakfast and excellent services.
8/10
Excellent
30 Dec 2025
Andrew
We arrived at 0900 for breakfast. Unfortunately, there was very limited choice/options of food available due to the ignorance of other hotel users, this is due to other hotel users having no manners or understanding that the food is a selection, not a collection!!! I appreciate this is not the fault of the hotel but someone almost needs to police the occupants of the hotel.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Hussein
Really enjoyed our stay however a slight downside was that it was really busy and packed during breakfast. There were no tables to sit. Maybe more space need to be allocated as the hotel is clearly a popular place.
Leisure Partner
10/10
Exceptional
28 Dec 2025
Amanda
Excellent!
2/10
Poor
17 Dec 2025
Robin
Building work from 0830
Partner
10/10
Exceptional
17 Dec 2025
David
Very nice rooms with comfy beds
Business
8/10
Excellent
15 Dec 2025
Halima
Catching up with friends
Partner
8/10
Excellent
14 Dec 2025
Christina
Stand outs - friendly staff always present when needed.
Improvements - remote control in room was not working. A lot of scaffolding - wasn’t expecting that as a welcome.
2/10
Poor
07 Dec 2025
Mohammad
I booked two rooms for my family. Beside all the good experience, it become worse on December 01, 2025. When at breakfast, one staff member came to our table with burnt bread slices in his hand and rudly banged in front of my brother quoted, \"This is what you need\". Everyone got stunt and then a lady beside our table responded, she put these in toaster but they got stuck there. This person never apologized and walked away. I reported this to receptionist and she said he is higher in rank from me, so can't help. If Holiday Inn is not able to train its staff members, there is no point staying there in future.
10/10
Exceptional
07 Dec 2025
Stephen
Very comfortable warm clean room. Stayed here before and highly recommend.
Partner
10/10
Exceptional
05 Dec 2025
Candice
Very good overall and would definitely stay again
8/10
Excellent
03 Dec 2025
Jamie
The staff were very welcoming. The hotel was going through renovations which could have been mentioned on the hotels page when booking. We found it easy to park when we got there and the room was clean, however the toilet didn't work very well as the pressure seemed to be lacking. Apart from that the stay would have been a 5 star
Leisure Partner
10/10
Exceptional
01 Dec 2025
Lesley
The rooms were spotless and comfy. Also they were very quiet. Breakfast was excellent with a good choice of hot and cold food.
Partner
10/10
Exceptional
23 Nov 2025
Josue
Excellent staff, very knowledgeable and attentive
Friends_and_family Friends
10/10
Exceptional
13 Nov 2025
Steven
The hotel was great, clean modern room, comfortable and would have been spacious but the sofa bed was made up. Food in the restaurant wasn't very appetising this time though I'm afraid. Breakfast was OK but the curry I had for dinner was not good, chewy chicken and hard nan bread!
Business
6/10
Pleasant
08 Nov 2025
Andy
Stopped at this hotel many times, as usual the staff are very welcoming, the rooms are always clean and tidy. And the beds are usually very comfortable, but on this visit the bed was very uncomfortable, unfortunately we have another night booked..
Partner
10/10
Exceptional
07 Nov 2025
Deirdre
Very good as normal with a lovely breakfast
10/10
Exceptional
07 Nov 2025
Allan
You could not fault a thing
Leisure Partner
8/10
Excellent
03 Nov 2025
Helen
The staff at this hotel were excellent - every single person we met was helpful, courteous and went out of their way. However the room and bed was tiny - we booked this as a family of 4 and the second bed was so small our two children struggled to fit in it. The team resolved this for us but I can’t recommend the hotel for a family stay.
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
Robert
the staff made the visit worthwhile, especially Emma
Leisure Partner
6/10
Pleasant
17 Oct 2025
Mr Stephen
Hotel had scaffolding and netting up all over the front. But that was not noticeable from our room. Staff were very pleasant and helpful. Not many facilities at the hotel and overall I thought it was quite expensive for what we had.
Partner
6/10
Pleasant
15 Oct 2025
Paul
Hotel is a complete building site from the exterior - but usable inside from reception - bar area - rooms
Not recommended for a Holiday while still a building site.
I was disappointed on arrival
Business
8/10
Excellent
12 Oct 2025
Jonathan
Nice, clean hotel in a good location for our needs. Good breakfast which is included, nice rooms, good comfy beds and an excellent shower. The hotel is having refurbishment on the outside, maybe cladding but doesn’t affect the rooms inside.
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
DIANE
Lovely clean room and bathroom. Freindly helpful staff. Great choice in free breakfast. Free parking. Couldnt fault a thing
Partner
10/10
Exceptional
02 Oct 2025
Leigh
Great breakfast
8/10
Excellent
29 Sep 2025
marina
English breakfast
Partner
10/10
Exceptional
29 Sep 2025
Caroline

Worth staying here

Felt welcome on reception, all staff friendly. Breakfast plentiful and tasty. Great value for money.
Partner
10/10
Exceptional
21 Sep 2025
Shibu
Very close to the motorway and large shopping area. The breakfast included was good. There was scaffolding on the outside during our visit but interiors seemed to have been recently updated. Rooms were quiet, amenities were good and beds comfortable. Shout out to James for his help during our stay!
Leisure Family_with_children
8/10
Excellent
15 Sep 2025
Ian
Perfect off an overnight stay. Expedia took our payment but did not do the booking but staff did their best to accommodate us.
10/10
Exceptional
11 Sep 2025
Henry
Good location, very polite members of staff, extremely helpful. Clean and well presented room.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Soman
Very good
10/10
Exceptional
07 Sep 2025
Laurence
Great stay. Fabulous staff. Could not have been more helpful.

1 teabag and 1 milk each is not nearly enough for 1 night.
6/10
Pleasant
06 Sep 2025
Helen
I was travelling with a wheelchair user, there were no disabled parking spaces available due to renovations- he never complains!
There was construction work going on and dirt had got in through the window and there was scaffolding and netting outside my window. You could have mentioned this before I booked!
Breakfast was nice with plenty of choice.
Bed was comfortable but the bathroom was in need of some repair, with the toilet flush peeling and rusty metalwork in the shower. I had an accessible room on the ground floor and did not require one.
Business
10/10
Exceptional
06 Sep 2025
Grant
Hard to fault this hotel. Clean and comfortable. Got some construction work going on so quite a lot of scaffolding. Rooms comfortable and well appointed. Lots of power outlets both three pin and USB
Business Self
6/10
Pleasant
02 Sep 2025
Glynn

Worst IHG room I’ve stayed in

Booked a room which was near to a lift due to old war wound issues with my legs and walking with a stick as walking and stairs isn’t my best forte The room which turned out to be a room with two single beds was the usual appearance for a holiday inn However one of the beds could not be used as the divan base was badly broken which you could see when you looked closely at the side of the frame which the wood was obviously broken under the fabric covering The other bed was also damaged to the base but managed to make a do as I was just so tired I couldn’t be bothered to make a fuss st the time
Business Self
10/10
Exceptional
01 Sep 2025
Janet

Brillant hotel

Theplace was very clean
Friendly staff
Friends_and_family Family
2/10
Poor
30 Aug 2025
Roger
We checked in after a 13 hour journey. Got to the room, toilet didn’t flush, WiFi didn’t work, and no tissues. Only 1 hand towel and the room was not practical for storing with no shelving. I had to walk sideways to get out of the bed due to a lack of space. Luckily it was a one night stay. When I checked out, there was no compensation offered apart from points. One of the worst stays at any IHG hotel.
Leisure Partner
4/10
Poor
26 Aug 2025
Iain
A very bog standard, average ‘service starion’ style of property. Had just what you needed but nothing more. Good value overall for what we got but would have only stay for convenience of location to what we required. Not for any other reason. Poor qualiyi breakfast.
10/10
Exceptional
23 Aug 2025
Emma
Good value for money
Leisure Partner
10/10
Exceptional
18 Aug 2025
Richard
Friendly staff. Clean accommodation. Easy access and plenty of parking. Good breakfast
Leisure Partner
10/10
Exceptional
18 Aug 2025
Kirsten
Stayed here before and repeat trip was just as good as the first. Really friendly staff; spotlessly clean hotel.
Friends_and_family Family
10/10
Exceptional
15 Aug 2025
Louise

Would stay again

Staff super helpful and hotel clean
Friends_and_family Family
10/10
Exceptional
13 Aug 2025
Keith

Very new hotel , very clean and comfortable

One night stay to attend a wedding. Very nice hotel, very new and very well designed. Not a huge room but it had everything that we needed. Nice comfortable beds, clean , choice of pillows, nice shower . They pack a lot into a smallish space. No problems with noise from M25 (double glazing) Good air con and a very good full english breakfast. And free parking
Partner
10/10
Exceptional
12 Aug 2025
Melissa
A really nice overnight stay. Facilities modern and clean. Perfect for a short trip
Leisure Family
4/10
Poor
09 Aug 2025
Alicia
Room had stains on carpet and on curtains. Not enough towels and sofa bed was not set up ...had to request beding
Leisure Family
8/10
Excellent
08 Aug 2025
Ka Ho
Just more choice of breakfast, e.g. cold cut will be appreciated.
Leisure Family
8/10
Excellent
07 Aug 2025
Gary

A good night's sleep

Comfortable bed, quiet room and powerful shower. We will definitely return in the future.
Friends_and_family Family
10/10
Exceptional
06 Aug 2025
Abdul
Great experience, booked to visit nearby Warnerbros studio. Breakfast was ok/standard.
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
Gillian

Excellent breakfast

Lovely stay for one night. Breakfast was good.
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
russell

Top Notch stay

Even though the Hotel is 9 Years old it is pristine.
The Staff are friendly and professional
Business
8/10
Excellent
29 Jul 2025
Damien

Really good

Always stay here when in the area. Great staff and comfortable rooms. My only gripe is the weak Wi-Fi but that doesn’t stop me staying.
Business
8/10
Excellent
24 Jul 2025
Simon
Modern hotel and rooms, good breakfast
Leisure Family
10/10
Exceptional
21 Jul 2025
Natalie

Would stay again

Fab stay breakfast and parking included
Business
8/10
Excellent
12 Jul 2025
Nicola
Rooms are very small but quiet given the main road it’s next to, you can hear very little unless there’s a motorbike or a super car going past. Rooms are clean but the bar and breakfast areas could do with new furniture. Breakfast was good and included oat milk
Leisure Family_with_children

Location & surroundings

Holiday Inn Express St. Albans M25, Jct.22
Colney Field Retail Park, St Albans, United Kingdom

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Holiday Inn Express St. Albans M25, Jct.22

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