Name: Ramada By Wyndham South Mimms M25
Address: Potters Bar, Hertfordshire, EN6 3QQ, GB

4/10

Poor

21 Jul 2026

Simon

Property is fine. Just dated.

Partner

10/10

Exceptional

17 Jul 2026

Arran

Comfortable stay, no issues

Business

8/10

Excellent

15 Jul 2026

Mandy

Somewhat dated but clean and functional. Room was quite big. The bathroom was clean. Bed was comfortable and clean. Extra pillows were provided. Although I had booked for 2 people I had to get another towel from reception as only one was in the room. Location next to the South Mimms service centre was very handy.

Friends

10/10

Exceptional

13 Jul 2026

Godfred

Over all pleasant

Self

8/10

Excellent

07 Jul 2026

Nicola

Like others have said, the room was a little dated with some limescale and wear and tear mainly in the bathroom, but everything in working order and good enough for the price. The room was very clean, smelled fresh and the bed was comfortable. It even had a tall fan. The staff were very friendly and helpful, there's a lift for when you have bags and of course the services with shops are very close so it feels safe with lots of amenities, and surprisingly quiet. Parking is £5 per night which is very reasonable, only thing is most of the parking near the hotel is electric so you can't park that close if not an EV. Overall I'd definitely stay here again and recommend to others.

Self

8/10

Excellent

04 Jul 2026

David

The room was clean but quite stuffy. The window didn't open very wide. Staff were helpful and polite. Breakfast is served in the main service station and paid for by way of a voucher. Parking is the main service station car park and costs £5 when booking in at reception

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Robert

Clean room, easy parking, friendly staff.

Family

8/10

Excellent

28 Jun 2026

Ray

Did the job, staff were great. Great sleep. Nice shower, breakfast in the service station was okay. Exceeded expectations overall.

Partner

6/10

Pleasant

26 Jun 2026

Michael

Staff very friendly.

8/10

Excellent

15 Jun 2026

Harvey

Quiet comfy room comfortable beds have stayed here before. Did not like the tempremental shower temperature fluctuated from hot to cold without toching controls

4/10

Poor

15 Jun 2026

Neena

The rooms were dark and dingy, definitely needs to be updated. Reasonably clean. Not many facilities available.

Partner

10/10

Exceptional

13 Jun 2026

Rhodri

Great staff, spotless hotel and lots of food choices nearby.

Self

8/10

Excellent

11 Jun 2026

Sutinah

Staff friendly and helpful. Plentiful parking.

Rooms needs updating urgently!

Self

10/10

Exceptional

05 Jun 2026

Paul

Breakfast is in the services, but they are well nice and will swap what you want.

Business

6/10

Pleasant

02 Jun 2026

ANITRA

The beds are super comfy. Staff is ok. Not too friendly but it was a good value for the stay. Convenient to food and shops.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Anthony

0000000000000000000000000

Self

4/10

Poor

31 May 2026

Alex

On their website, it states free parking, which was one of the reasons we chose it. When we arrived, the manager told us it wasn't free, it was £5. Also when we used the shower, it was angled (couldn't adjust it) and it ended up spraying onto the floor in the bathroom and we had to mop up the flood

Friends_and_family Family

8/10

Excellent

30 May 2026

David

Was comfortable stay long

Self

6/10

Pleasant

28 May 2026

Brian

Easy check in/out.
Was quiet in the hotel which was good.
Room had a musky smell.
Found hairs in the bedding.
Breakfast was served by one of the M25 services stalls, which was ok, but would've preferred a buffet for more choice rather than just a full English.

Family_with_children

4/10

Poor

26 May 2026

Benjamin

Room needed more attention when being cleaned, no free parking, WiFi or breakfast for guests, lift looks like it had seen better days and could fit 2 people max. No plugs by side of bed for charging devices. Pillow on bed very thin.

Partner

6/10

Pleasant

26 May 2026

Angie

Taps in the bathroom were bad.

Partner

8/10

Excellent

20 May 2026

Ayo

Good

Family_with_children

10/10

Exceptional

17 May 2026

Dami

Was worried about staying here after reading the reviews. However, it was fine. The only issue I can't confirm is whether there is hot water in the morning. I didn't use the shower so no idea. And the couch in the photos was missing from the room. Didn't really need it so no big deal. The staff was courteous and the service area next door is handy if you need a bite to eat any time of night. The bed is super firm so it'll be uncomfortable if you don't like that style of mattress. The heating worked great. Parking was easy. Just park anywhere and give them your plate number at reception. Didn't try the fan. All in all, would stay again. Good value for money.

Self

4/10

Poor

17 May 2026

Carolina

I will recommend not to include the breakfast when you book as you need to walk to next door with a voucher and you can have a better breakfast chosen by yourselves.

4/10

Poor

15 May 2026

Kunal

Poor service and amenities

Partner

8/10

Excellent

06 May 2026

Claire

Very friendly and helpful staff on the front desk at all times. The room was a bit tired - but no complaints for the price.

Partner

10/10

Exceptional

01 May 2026

Tracy

I was met at check in by Umer, who couldn't have been more helpful. He ensured that everything was perfect. The room was quiet and very clean. The added bonus of the reserve behind the hotel for a walk after work made the stay even better. Parking was easy and Umer ensured that my car was registered for the entirety of the stay. Breakfast was served at the nearby service station, two minute walk, and was really nice.

Self

4/10

Poor

27 Apr 2026

Denis

Pity you can’t check details else you would see I did not stay there as I got a phone call to say there was a problem with the hotel and they would have to move me to another hotel 30 minutes away as it was a busy weekend with football at Wembley they did say I would get a 50% discount as a good will but as yet not hear anything about a refund

Partner

2/10

Poor

26 Apr 2026

Mark

The Police arrested a man and handcuffed him and my Daughter saw this as the commotion banged against our door at 21:00. The fan oin the room had the electric elements exposed as it was broken and took ages to get it replaced. the finish of the mirror was hanging off and there was an iron burn mark in the carpet. Dust blowing off the fan. A disgrace.

Friends_and_family Family

2/10

Poor

15 Apr 2026

Mark

Sent the same enquiry three times before arrival - no response. Arrived exhausted at 1am. Given a room key that didn't work. Returned to lobby for replacement plus spare. Back up to the room only to find neither worked and could hear people in the room walking up. Back down a third time to be given a shabby room on its last legs. All in all a bit of a dump. Not recommended at all.

Partner

4/10

Poor

11 Apr 2026

Sundip

I could hear music and footstep sounds i couldn’t sleep properly.

Self

8/10

Excellent

10 Apr 2026

Joseph

Room was clean, staff was pleasant

8/10

Excellent

07 Apr 2026

Gregory

Well situated for access off the M25, quick and easy check in & out, the staff were very pleasant and super convenient as located within the services

Business

10/10

Exceptional

06 Apr 2026

Yogesh

Very nice and quite 👌 👍 😀

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Nick

All good , great staff

Business

8/10

Excellent

03 Apr 2026

Kevan

Nice place, reasonably priced, at the M25 South Mimms services, no complaints. Please note that this place does not have a restaurant and if you pre pay for breakfast you are given a voucher to go into the main services to a place called \"The Good Breakfast\" which is not bad but not very good value for money compared to breakfast at the other hotel at the services area.

6/10

Pleasant

31 Mar 2026

Ken

Clean, cheap, quiet. Everything you need in a quick one night stay

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Lane

Room was ok, very basic; didn’t arrive till almost 8pm, window was left open making the room freezing cold. Didn’t warm up at all during our stay even with the heating on high. Bed wasn’t the most comfortable but was enough to rest before driving again in the morning. Staff at the reception were happy and approachable.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Philip

Room warm and cleam

Self

10/10

Exceptional

26 Mar 2026

John

None required

Partner

8/10

Excellent

06 Mar 2026

mohammed

Reception staff pleasant and professional.
Room.clean

4/10

Poor

01 Mar 2026

Ryan

1. Woke up with no electric in the room. Reported no effort to fix. Needed phone torch to see round

2. Unexpected parking charge, not advertised,it is at a service station. Went for breakfast and huge TV advert, that advertised free parking. Complain and was just dismissed

3. Hardly any electric vehicle chargers were working

4. Other guests, a domestic arguments happened throughout the night from more than one set of guests

5. Paid for two breakfast but given one voucher for child, despite paid an adult price

Friends_and_family Family

8/10

Excellent

14 Feb 2026

Paul

Very co

8/10

Excellent

09 Feb 2026

yisroel

great and cozy

Leisure Family

8/10

Excellent

04 Feb 2026

Susan

Easy to find, plenty of free parking and a convenient location.
Friendly and helpful staff.
Bedroom and bathroom clean and comfortable.

4/10

Poor

31 Jan 2026

John

Filthy.

8/10

Excellent

21 Jan 2026

Sarah

Convenient for an overnight stay

6/10

Pleasant

12 Jan 2026

Linzi

Room needed a good clean. Was thick with dust behind the single bed, hairs on the tiles in the bathroom.

Friends_and_family Family

2/10

Poor

05 Jan 2026

Andrew

Staff were great. People in the room above kept walking around i didn't understand why eventually got to sleep after 1am

Business

10/10

Exceptional

05 Jan 2026

Daniel

It’s good location just off the motorway and convenient.

10/10

Exceptional

31 Dec 2025

Chand

Property dont have breakfast bar, but overall It's nice and clean.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Terry

I really enjoyed my stay here with friends visiting for the darts at Ally Pally. Clean warm comfy rooms and a friendly staff happy to serve beverages to strangers dressed as bonnie prince charlie. See you jimmy!.

Leisure Friends

6/10

Pleasant

20 Dec 2025

Josh

A cheap stay but the room felt very tired and the hotel in general in need of some renovation.

Friends_and_family Friends

4/10

Poor

18 Dec 2025

Martin

Bed mattress was too sort felt like sleeping on the bed base. Tiles in the bathroom was broken. Toilet seat was discoloured and taps full of scale

Partner

10/10

Exceptional

16 Dec 2025

martin

Room was immaculate, and staff very friendly and helpful, and most importantly,very polite!!

10/10

Exceptional

15 Dec 2025

Barry

The breakfast menu was limited no egg and a long queue

10/10

Exceptional

13 Dec 2025

Mark

Great quality

Business

10/10

Exceptional

28 Nov 2025

Stephen

Great

4/10

Poor

21 Nov 2025

Neil

I didn’t enjoy my stay
Partly through Expedia , partly through Ramada and partly through other guests

Expedia . You pay for a room on a motorway services , when you get there Ramada charge extra for parking , but how else can you get there ?
No where in Expedia does it say it’s extra ( and if I’d paid Ramada direct it is included)
This is very poor almost scheming and completely misleading , I had to pay but the receptionist wouldn’t give me a receipt

The room
The television keeps pixelating ,
the bathroom outer handle broken
The bathroom inner handle broken
Left hand windows handle broken
Open the right hand window there’s rubbish on the grass including empty viagra tablets

The hotel has no control of the guests , people were running around in the hotel and the lift was going all night

This is a Ramada hotel , a chain that should have strong corporate values unfortunately it was more like a Brittania hotel
I
Didn’t stay any longer than I had and I left early
Wouldn’t return
Will try and get a refund

8/10

Excellent

15 Nov 2025

Ricardo

Clean room, comfortable

Partner

6/10

Pleasant

11 Nov 2025

Andrew

The room was in good condition, the staff were friendly, however the window was extremely bad at letting noise in. Room 24, overlooking the reception door wasn't great, but the 5.15am wake up call with the hoover at reception dropped the overall score, and guest experience, to 3/5.
Shower was great, overall experience was tainted due to the unexpected wake up call. Couldn't get back to sleep.

8/10

Excellent

07 Nov 2025

Jayne

Staff helpfull, room really clean. Just feels a bit dated

Business

6/10

Pleasant

05 Nov 2025

Dion

Room is slightly old and bathroom is old lookinh

2/10

Poor

02 Nov 2025

Lisa

No one at reception, no idea how long they would take to come out, no one was around,
I only checked in for few hours to relax, didn’t want to be standing at reception.

Last time I stayed there parking was free, no where It mention parking fee.
And the staff member said cash only and charged £5 cash.

Booked a room for 2 adults, only 1 set of towels

Tv not working

Both above I could get a receptionist to address the issue as no one was there.

Few hours later, whilst checking out, no one there again, just left my hotel card at the desk.

Should attest have a bell for customers to notify the staff someone is there waiting.

2/10

Poor

02 Nov 2025

Nerys

Room was cancelled before we arrived and I had no email or communication to let me know the guy on reception was friendly and apologetic but booking through Expedia wasn’t good as the Ramada hotel said there was a problem with booking third party system and it had to be cancelled there was no room available I am currently awaiting for a refund from Expedia

8/10

Excellent

31 Oct 2025

Andrew

I didn’t have breakfast of a night there’s I staff doing reception and bar and it took 20mins to get a drink and I was the only customer there was 4 people queuing up for reception and I was there before them

Friends_and_family Family

8/10

Excellent

29 Oct 2025

Chris

Room was basic but Good base to stay at. Staff were friendly, Room was a little worn. Shower was powerful though.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Ramlat

Able to park, and helpful staff

8/10

Excellent

28 Oct 2025

Stella

Selection was limited and many add even for a slice of toast and tea.

Business

8/10

Excellent

27 Oct 2025

Stephen

All good happy

Leisure Family_with_children

4/10

Poor

21 Oct 2025

John

Room needed a deep clean.. will not stay here again

Leisure Self

8/10

Excellent

21 Oct 2025

Clive

friendly, welcoming, helpfull and polite staff

Leisure Family

10/10

Exceptional

17 Oct 2025

Robert

The lady at the desk was very helpful and kind.

Business

10/10

Exceptional

08 Oct 2025

Katherine

Nice place to stay

4/10

Poor

02 Oct 2025

Nathan

I booked the Hotel because it had a gym, the pictures on the website is not the same gym, or it has been made smaller and equipment removed. Hidden car park charges at hotel. Travelodge do not charge extra. However I found every staff member helpful and a pleasure to converse with

Self

8/10

Excellent

30 Sep 2025

Anthony

Fine stay for a night's rest.

Clean and quiet room, the only down side was the bathroom floor which seriously needs replacing, who knows what gremlins lurk within!

Business

8/10

Excellent

29 Sep 2025

Felix Amoh

It’s a nice place to stay and a good value for money. The staff are very nice and helpful. My only challenge was that I stayed here for almost a week without a car; It’s a highway service area (rest stop) and so it’s ideal for people who’re passing through and planning to stay for a night or two. Since I did not have a personal car, getting to train lines was quite pricy, especially since I had to do it everyday. Otherwise I’ll say it’s a nice place to stay for a decent price.

4/10

Poor

29 Sep 2025

Stephen

The drain in the shower was blocked as the shower tray flooded the grouting on the floor was non existent the place is run down the staff told us disabled car park was free then another member of staff told us it wasn’t and that I would get a parking charge however if I emailed them they would sort it!! I shouldn’t have been told incorrectly in the first place. If you book direct the parking is free! I won’t be returning again!

Partner

10/10

Exceptional

26 Sep 2025

Colin

loved our few days with you staff were very friendly and pleasent this is our second stay with you and hopfully will be back again many thanks

Partner

8/10

Excellent

21 Sep 2025

carolyn

Bathroom door handle broken, and bathroom needs refurbishing.

Leisure Family

4/10

Poor

12 Sep 2025

Shirley

The room had an overwhelming smell of bleach, it was incredibly noisy with the windows opening directly onto the south mimms services car park, the duvet had stains on it. I would not recommend this hotel - if you had nowhere else to stay, it would be fine, but not for the prices.

Business Self

4/10

Poor

08 Sep 2025

Daniel

Get what you pay for

Business

4/10

Poor

16 Aug 2025

Linda

Don’t forget your valuables when you check out!

I’ve stayed at this Ramada a lot; probably more than 100 times, because it’s basic but clean and comfortable. However my last trip was after a full day of international travel to grab a few hours sleep before continuing.
I left my iPad in the room - my fault - and I didn’t realise for 4 days when I went to unpack. I emailed the hotel, no response. When I called the next day - I was told “I was just emailing you back” and that my iPad was there BUT the hotel knew which room the iPad was left in and had all my contact details and made no effort to contact me at all, which is technically ‘theft by finding’ and although I now have it back - it just leaves a bitter taste in my mouth and feels very dishonest on the hotel staff’s part. I feel like if I hadn’t gotten in touch, they wouldn’t have either despite knowing the iPad belonged to me, so I can’t help but wonder where it would’ve ended up?

Friends_and_family Family

4/10

Poor

15 Aug 2025

Frankie

Bed is ok but there's no aircon in the room

Leisure

6/10

Pleasant

13 Aug 2025

Daniel

Booked in overnight as attending a funeral following day so was a convenient stop over. Drinks were very pricy and limited places to eat as it is in a services area outside was rubbish from takeaways left and bins overflowing which attracted vermin

Leisure Family

8/10

Excellent

06 Aug 2025

Trevor

Close to my destination the following morning. In a motorway services which isn’t bad but my room was on the ground floor beside the main entrance with people walking in and out all night, smoking and noisy.

Business Self

4/10

Poor

30 Jul 2025

Paul

Bed comfortable.
Floor tiles broken and loose in bathroom
Hair on toilet seat
Poor customer service when requesting early cancellation due to change in work location. Forced to use hotel rather than lose payments

Business Self

4/10

Poor

29 Jul 2025

Martin

Room in poor state of repair

Not a very nice smell in the room, 2 cracked floor tiles in the bathroom, sink leaking, the guys in reception were very friendly but the condition of the room I am unlikely to return.

Self

10/10

Exceptional

28 Jul 2025

isabel

Comfy bed and spacious room = good night sleep

This hotel is in a good location with shops, cafes and restaurants nearby. It is a great value for money. The rooms are spacious and it was great to have iron, fan and hairdryer in the room. If there was aircon I would give it 5 stars in all areas. However it won't refrain me from returning. I will come back again.

Partner

6/10

Pleasant

27 Jul 2025

Tracy

The room we were first shown to smelled of cigarettes but we were able to change rooms. A used bath towel from the previous guests was still hanging in the bathroom and there was only one set of towels provided. This was swiftly remedied. The lift was out of order. The hotel does look a little tired.

6/10

Pleasant

25 Jul 2025

Matt

Good location and plenty of parking

Room was apparently an executive room. Tv remote didn’t work plus there was a leak in the bathroom which made the carpet outside the door soggy. Been like that for ages since the floor had a dip in it from the rotting wood.

Business Self

6/10

Pleasant

17 Jul 2025

Winoa

Love that it was so close to many food establishments

6/10

Pleasant

26 Jun 2025

Stephen foot

It was a spaces room but bed sheets were not clean properly

Leisure Partner

10/10

Exceptional

24 Jun 2025

Cameron

Perfect for a low cost night

Excellent budget hotel with great amenities

Self

8/10

Excellent

16 Jun 2025

Harvey

Stayed here several times, find it conveniently placed for our needs. Generally quit and clean for a motorway service area

Leisure Partner

8/10

Excellent

15 Jun 2025

Nicholas

Excellent value overall

2/10

Poor

11 Jun 2025

Howard

Not much

Leisure Partner

4/10

Poor

11 Jun 2025

Alan

No Hot Water

On arrival was informed that there was no hot water.
Extremely disappointing as all i wanted was a shower.
Staff member did apologise and offered free parking and a breakfast voucher by way of apology.
Not having hot water made the whole experience poor.

Business

10/10

Exceptional

10 Jun 2025

John

The hot water was too cold to shower with

10/10

Exceptional

07 Jun 2025

Yvonne

No hot water , lovely and quiet

Leisure Partner