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Heatherbank Guesthouse
London · United Kingdom
25 29 Woodside Park RoadView location
8.8/10Excellent318 Reviews
Cleanliness9.2/10 9.2
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.4/10 8.4
Neighborhood9.0/10 9.0
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Heatherbank Guesthouse
The total number of guest rooms is 19. Wi-Fi internet connection is available on public areas. Heatherbank Guesthouse provides 24-hour reception. Everyone staying at this accommodation arriving by car may leave their vehicle at its parking spaces. The guest house may charge a fee for some services.
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With a stay at Heatherbank Guesthouse in London (Finchley), you'll be within a 15-minute drive of Tottenham Hotspur Stadium and Alexandra Palace. This guesthouse is 8.1 mi (13 km) from The British Museum and 8.2 mi (13.1 km) from Wembley Stadium.
Make yourself at home in one of the 19 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Check-in and check-out
Check-in from
12:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Important information
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Special Instructions
The front desk is open daily from 6:30 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
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Minimal age
18
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Optional fees
- Fee for continental breakfast: approximately GBP 8 for adults and GBP 8 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Nearby attractions
Hampstead Heath
5.9 km / 3.7 mi
Alexandra Palace
6.2 km / 3.9 mi
Finsbury Park
8.9 km / 5.5 mi
Emirates Stadium
9.3 km / 5.8 mi
Primrose Hill
10 km / 6.2 mi
Camden Lock Market
10.1 km / 6.3 mi
Camden Markets
10.2 km / 6.3 mi
Tottenham Hotspur Stadium
10.4 km / 6.5 mi
Lord's Cricket Ground
10.8 km / 6.7 mi
Regent's Park
10.9 km / 6.8 mi
ZSL London Zoo
11.1 km / 6.9 mi
University College London
11.9 km / 7.4 mi
Baker Street
12 km / 7.4 mi
Tottenham Court Road
12 km / 7.4 mi
Madame Tussauds Wax Museum
12.2 km / 7.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 19
- guest house
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- Hotel safeExtra charge
- ShopExtra charge
Show 6 more facilities & services
- Garden
- Luggage room
- Clothes dryer
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHeatherbank Guesthouse
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHeatherbank Guesthouse
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHeatherbank Guesthouse
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHeatherbank Guesthouse
APARTMENT TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHeatherbank Guesthouse
STUDIO TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHeatherbank Guesthouse
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHeatherbank Guesthouse
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Heatherbank Guesthouse
100
reviews shown
Emma
We had a very pleasant stay here, greeted by lovely owners. The establishment was very clean very tidy.
We had air conditioning in our room so this was very comfortable when we arrived.
Beds made lovely extremely comfortable & fresh towels.
Although the decor is somewhat dated this does not matter when you have everything you need.
The shower head was no longer being held up by the stand but this was a small negative as the shower itself worked fine.
Thank you for a very pleasant stay we will definitely visit again as it is very conveniently located close to the tube station making it ideal to go to& from London centre.
Best wishes
Emma
We had air conditioning in our room so this was very comfortable when we arrived.
Beds made lovely extremely comfortable & fresh towels.
Although the decor is somewhat dated this does not matter when you have everything you need.
The shower head was no longer being held up by the stand but this was a small negative as the shower itself worked fine.
Thank you for a very pleasant stay we will definitely visit again as it is very conveniently located close to the tube station making it ideal to go to& from London centre.
Best wishes
Emma
Dana
The overall stay was fine, but the photos are nothing like the room we got. The photos and the amenities show rooms with kitchens and laundry facilities, but we just had an older, basic attic room with a small bathroom. It was ok, but not what we were looking for or what we planned for. It’s not near any attractions, but luckily there’s easy access to public transit. Probably not the best choice if you are planning most of your activities in or near the city center.
Jeremy
Good location for tube and north London, easy parking.
Apartment was weirdly appointed with random furniture. Kitchen very poorly appointed - not possible to cook properly. Fridge smelly and crockery mostly plastic. No tea towel, no laundry detergent and no washing liquid.
Apartment was dirty and they cleaned it a second time. Sheets had not been changed (they changed them). A few hours into our stay another person unlocked the door and walked in - he had been staying there and they hadn’t told him he was moved elsewhere. We felt quite concerned about other people having. Key to our room.
Bathrooms smelly.
Owner was helpful and embarrassed about problems and send in new cleaners.
Boiler broke halfway through our stay and we lost heating and hot water - had a very cold night. They sent an engineer quickly the next morning who fixed it.
Would not stay here again.
Apartment was weirdly appointed with random furniture. Kitchen very poorly appointed - not possible to cook properly. Fridge smelly and crockery mostly plastic. No tea towel, no laundry detergent and no washing liquid.
Apartment was dirty and they cleaned it a second time. Sheets had not been changed (they changed them). A few hours into our stay another person unlocked the door and walked in - he had been staying there and they hadn’t told him he was moved elsewhere. We felt quite concerned about other people having. Key to our room.
Bathrooms smelly.
Owner was helpful and embarrassed about problems and send in new cleaners.
Boiler broke halfway through our stay and we lost heating and hot water - had a very cold night. They sent an engineer quickly the next morning who fixed it.
Would not stay here again.
Kirsty
Good location with easy links into central London. Lovely clean room just what we needed for an overnight stay
Darren
Great location being a few minutes from a Northern Line station. Good room, comfortable bed and pillows. Good parking.
Carolyn
Good value for money, a little tired in terms of decor but a beautiful, well-kept sunny garden to the rear with doors leading out from the dining room. Great area for accessing central London, but lots of local bars and shops nearby. Woodside Park tube station just down the road.
Melanie
Never anyone around to ask questions had to go outside to ring door bell to get someone to come to reception inside the house . Beautiful garden, room was ok but had to hold shower head as it just kept falling off .very good for train station only 10 minute walk .
Cliff
Warm welcome, big room with everything you need.
It was an extremely hot day but on entering the room they had a powerful fan already going so it was nice and cool.
Comfortable bed and slept well.
Only let down was the shower, as it wasn't draining while in use and started seaping out onto the floor, the pipes probably just need a deep clean, but this is a very minor point compared to the rest.
Would definitely stay again
It was an extremely hot day but on entering the room they had a powerful fan already going so it was nice and cool.
Comfortable bed and slept well.
Only let down was the shower, as it wasn't draining while in use and started seaping out onto the floor, the pipes probably just need a deep clean, but this is a very minor point compared to the rest.
Would definitely stay again
Hugh
Very high spec & spotlessly clean. Great location.
Barry
The check in staff was rude and asking questions unwarranted, the shower in the room was not functioning well hence my children refused to have a shower for the night,i will never use them again and they did not meet the level of expectations to be on hotels.com
Jaspreet
Really friendly and helpful staff. Great quiet location, and rooms are really nice. Free parking which is really useful.
Hugh
Beautiful Guest House with a spacious & sparkling Apartment room. Very impressive.
Ardian
Good hotel, friendly staff!
Dave
Great little town with lots of great restaurants and a nice break from London, friendly and attentive staff, clean rooms. Great price, close to Northern tube line.
Fiona
Comfortable beds, quiet location. Great to have free parking.
Naomi
Clean spacious room
David
Internet was generally reasonable. Beds firm but that was a good thing. Didn't try the breakfast as it seemed quite expensive for a continental option only. We were pre-warned about the lack of a lift to the second floor so that was fine. Slight confusion at check in as Expedia indicated 50% had already been paid but that didn't seem to be the case. Overall I would recommend the place if you need an affordable option in that area.
Dorothee
Perfect for our stay, very kind management too.
estelle
Séjour agréable dans un grand appartement confortable.
Lit un peu petit (140cm) mais confortable.
Peu d'ustensiles de cuisine alors que l'équipement est présent.
Très bon séjour pour un rapport qualité prix au rdv
Lit un peu petit (140cm) mais confortable.
Peu d'ustensiles de cuisine alors que l'équipement est présent.
Très bon séjour pour un rapport qualité prix au rdv
elizabeth
Clean large room.
Jon
Room was cleam, dining area was good, staff very helpful.
Plenty parking, easy access to central London.
Plenty parking, easy access to central London.
James
I booked the Twin Bed Room as was the only one available.
It’s up two flights of stairs but was Quiet, very warm, & spacious. Also, had a Fridge. 👍
I did not have the Breakfast as I was leaving early.
Walkable to Town & free parking space on site.
Overall, a great place at a great price.
If I’m around this area next year, I would happily stay here again.
It’s up two flights of stairs but was Quiet, very warm, & spacious. Also, had a Fridge. 👍
I did not have the Breakfast as I was leaving early.
Walkable to Town & free parking space on site.
Overall, a great place at a great price.
If I’m around this area next year, I would happily stay here again.
David
Excellent!!!! Will stay again next time we're in London.
Susan
Large room, clean and well equipped
Srabonika
continental breakfast not available .
Alison
Good parking, nice room, was comfortable and quiet and had tea and coffee in the room. However check in was meant to be at 12, but room wasn’t ready so I had to wait 45 mins in reception for it to be ready
Stephen
Great accommodation lovely staff and all round great stay thank you
Phil
Enjoyed our stay. Thankyou!
Elliot
Clean, big well laid out room. Friendly staff, secure and quiet stay.
K
The hotel was fine. But there was music & people shouting until around 1 o'clock in the morning we get very little sleep
Nicola
Breakfast extremely poor. Choice and quality was very limited. Egg was rotten and green. Juice was off. Room was clean and comfortable. Staff were not friendly and were unwelcoming. They came across as completely disinterested and we were made to feel unwelcome. Would not return.
Cheryl-Marie
Lovely and clean, very helpful staff, would definitely book again if needed
Khaleel
A pleasant short stay in a safe area with convenient parking. Staff were great.
David
Jackie, the host and owner is deliteful, and the unit she rented to us, was newly renovated with a beautiful view of her garden in the back.
We will return.
We will return.
Nick
Very nice apartment with 2 separate bedrooms and a lounge /kitchen, very nice and pleasant. Parking and tube both very easy and shops nearby.
Eleanor
Great stay!
Stayed at Heatherbank for 1 night and we had a great stay. Room facilities were great and we had everything we need. Slept well, quiet rooms and clean with no complaints.
The team allowed us to check in early so we could spend the day in London. A 10 minute walk to the tube and 20 minute tube journey got us into central London. They also allowed to us to park our car before check in and after check out. So accommodating and would definitely stay again - thank you for a lovely visit!
The team allowed us to check in early so we could spend the day in London. A 10 minute walk to the tube and 20 minute tube journey got us into central London. They also allowed to us to park our car before check in and after check out. So accommodating and would definitely stay again - thank you for a lovely visit!
Ben
Really nice place to stay, quick check-in and pleasant staff
Sally
Beautifully clean, helpful staff, great location.
Thank you, we will visit again!
Thank you, we will visit again!
Emran
They know hospitality.
Kelly
We stayed at the property for 2 nights and everything was amazing. The staff couldn't be more helpful and polite. Breakfast was nice and laid out. Rooms were spacious and clean (TV, big shower, Comfy chair, hot drink supplies). The property was quite warm, but the room was equipped with a good fan, which was amazing as this isn't always the case with some hotels. Quite and good for parking as this is what we needed and actually made it quite difficult to find somewhere to stay. Public transport is very close if needed too. Amazing stay, thanks so much!
Karla
Black Keys gig overnight stay
Stayed at property for closeness to Alexandra Palace. Staff were welcoming, polite and very helpful. Room was clean, comfortable, spacious and everything we needed for our stay. Would recommend and stay again
MR MAURICE
excellent reception.Did not need anything else for anexcellent stay.
Dawn
Nice spacious room at a reasonable price. Quiet area.
Martin
All good
Rona
The room was extremely hot. Only had a tiny window.
Staff at reception not helpful at all.
Staff at reception not helpful at all.
Christopher
Rather a random one, the bathroom light had a mind of its own and kept turning on and off. There was also some weird noise from the bathroom that I couldn’t tell if it was a whining dog next door or something going on with the plumbing.
Other than that, comfortable and clean and I’ve stayed in a lot worse for work trips.
Other than that, comfortable and clean and I’ve stayed in a lot worse for work trips.
Alex
Well priced hotel very close to a tube station & decent breakfast selection.
Tracey
The room was lovely and large, very clean and the hotel was with in 5 min from the underground one way and the same the other way to shops and restaurants ideally places
Michael
Nice people very helpful clean and tidy near shops would stay again 👍
Bojan
Clean room, plenty to choose for breakfast. Restaurants sekund.
Holly
We were given a warm welcome and our room was very large, with 2 double beds! It was quiet and spacious, if a little dated. There was a fridge, which was a bonus for storing food and drinks.
Kailum
I want my deposit back
Stayed here terrible room dirty payed a £200 deposit they said I will get it back at end of stay when I went to leave they said it will take 2 days to come through I rang up and said can I get my deposit back and the lady behind the desk said she has forgot to do it, it has been 2 weeks I still haven’t received my £200 and they have blocked my number. There breakfast was disgusting iswell.
Louisa
Place was clean and comfortable
Verified traveler
Several points for improvement
- The interaction with the receptionist was not the best. We were first asked to ensure all of our luggages are carried to the room which was on the second floor, we tried to negotiate however was not flexible. Then when the other receptionist saw us struggling to carry our luggages up with the stairs, they mentioned that it can be kept on the ground floor. Inconstant service offered which caused confusion.
- Moreover the heater was not working properly; we turned off the heater when we first got to the hotel and when we tried to turn the heater back on, it did not work. The following morning, we went to the reception to ask how to fix the problem, the receptionist mentioned that only the cleaners know how to fix this. We asked if there are any external heater that they offered but they said there were none and that we just have to be patient.
- Shower’s water pressure was poor and very cold water was dripping from the tank.
- Moreover the heater was not working properly; we turned off the heater when we first got to the hotel and when we tried to turn the heater back on, it did not work. The following morning, we went to the reception to ask how to fix the problem, the receptionist mentioned that only the cleaners know how to fix this. We asked if there are any external heater that they offered but they said there were none and that we just have to be patient.
- Shower’s water pressure was poor and very cold water was dripping from the tank.
Asmaa
Stayed only for one night.The room was ok , but the phone was not working I have to go down two levels to ask for things from the reception.
Wifi didn't work at all on my phone or my family phones , says connected with no signal , so no free wifi as expected
Wifi didn't work at all on my phone or my family phones , says connected with no signal , so no free wifi as expected
A
One of the best.
I travel a lot and this is one of the best hotels I have stayed in.
The room was serviced and I did not need to ask
The room was huge with a great view of the garden
The shower cubicle was the nicest I have seen.
One area for improvement the WiFi, the codes were impossible even if you got the right one! The WiFi worked fine when reception put the code in but when it dropped of that was that.
The room was serviced and I did not need to ask
The room was huge with a great view of the garden
The shower cubicle was the nicest I have seen.
One area for improvement the WiFi, the codes were impossible even if you got the right one! The WiFi worked fine when reception put the code in but when it dropped of that was that.
Marguerite
Lovely stay at Heatherbank Guesthouse. Everyone was friendly and welcoming and the whole place was spotless. Great breakfast too. Would definitely stay there again
Lorraine
Happy London Stay
Great value stay, large comfortable room perfect for a family.
Louise
Great option for our night in London compared to central prices. Tube line just down the road and northern line straight into Picadilly.
Easy parking friendly staff cosy and what you pay for. Quite a big selection for the continental breakfast
Easy parking friendly staff cosy and what you pay for. Quite a big selection for the continental breakfast
Jack
Class
john
Old building , but with great location . Lovely garden . Basic breakfast . Friendly staff . Carpets need a good clean . Slept well first night . Second night a large party next door kept me up until 2AM
Bernadette
Lovely family run guest house.
Hayley
Great stay!
Quick and easy check in, room was clean and had everything we needed for a pleasant stay.
Darren
Family run welcoming guesthouse
We had a lovely couple of nights here, we were in London for the Eras show and needed somewhere with parking and handy for the tube. The family that own the guesthouse are lovely, plenty of off road parking and you can see Woodside tube station from the path outside the guesthouse. The house has a breakfast room that opens onto a beautifully maintained garden. Would highly recommend and would definitely stay again.
Purushothaman
Clean and comfortable
Quiet hotel in a busy location. Car parking was an added bonus.
Not a premium guest house but comfortable
Not a premium guest house but comfortable
belinda
Stairs
Allison
Great host and facilities
Aziza
This was a terrific stay. The most important thing for me is cleanliness, and this place was extremely clean. After that, it was just wonderful for the price: the room was large, the bathroom was new and had good water pressure, public transportation was right there, there were good rstaurants and a large Sainsbury's right nearby. The staff was friendly and responsive, though sometimes difficult to find. The carpets were, as one reviewer said, threadbare. Another reviewer complained about the bed and pillows, but we slept just fine. Sometimes I happily pay for luxury, but as a base to explore London and then come back and do practical things like a quick bite and my child's bedtime routine before going out again in the morning, this was just as good as it gets. It's a real gem and will be my first choice the next time we come through the area.
Natalie
Excellent base for a capital break!
Heather Bank is an excellent base for a weekend in London. It’s fairly basic but makes for a comfortable stay. We arrived later than expected and the host was very understanding and left us a key. I would recommend.
Emma
Very accommodating allowing early check-in due to us having to be at an event by 12. Easy parking which is a bonus for London. Easy waking to shops and restaurants.
On the negative only two towels ,that really need to be replaced as threadbare, the room booked for 4. Only 1 toilet roll which ran out could not find anyone to get two more towels and toilet role till the morning.
Saying that would stay again
On the negative only two towels ,that really need to be replaced as threadbare, the room booked for 4. Only 1 toilet roll which ran out could not find anyone to get two more towels and toilet role till the morning.
Saying that would stay again
Samantha
The staff was lovely and friendly. The room was ideal for what we needed. The bathroom light did flicker at times but didn’t bother us as we only stayed for one night. The hotel as easy to find, with 4-5 parking bays. The garden was beautiful. Did have any food whilst there but looked good. The beds are decide, the area was nice and quiet! I would stay again, as soon as I get to my room I would check to see if the heatings on or not. My room was toasty! Lovely thou. Thank you! We will see you again :)
Kate
Had a lovely stay here in one of the apartments. Fantastic facilities and large space. Mattress a little uncomfortable but still slept well. We will definitely consider if we were to visit the area again. 5 ⭐️
Neill
Great stay in North Finchley.
An excellent home with kind, friendly, welcoming hosts.
Cathy
Blocked toilet and no working shower for the first day, not a nice greeting when checking in and not as personable as when we’ve stayed there before, for what we paid I think there’s much better places within the vicinity
Nicole
An awesome find!
I couldn't have asked for a better check in or more gracious hosts/staff. They were kind, flexible, and professional. The hotel had easy parking, it was safe and secure, they have a beautiful back patio with a garden and green space, and the room was HUGE. It was clean, quiet and a short walking distance to cafes, restaurants, grocery stores and a whole street full of culture. The continental breakfast puts US continental breakfasts to shame. So tasty! I'm so glad I found this gem!
Karen
Excellent stay. We had everything we needed and very close to the tube which takes you straight to the center of everything - we will be back!
Mick
Average
Average hotel. Clean but dated furnishings. Beds were hard and the pillows were too.
Continental breakfast, again ok but nothing special.
Didn't check out the local area but it seem to have plenty of shops and restaurants/cafes.
Continental breakfast, again ok but nothing special.
Didn't check out the local area but it seem to have plenty of shops and restaurants/cafes.
Ayten Selin
Nice place to stay
The room was pretty clean and the staff were very friendly. Plus the heating was very good! It was a great experience overall!
Mark
The location was very convenient, but the rest was not as advertised.
No elevator: The stairs were narrow and had many steps, making it difficult to carry our luggage upstairs.
Old towels: The towels in our rooms were thin, rough, and shedding.
Low water pressure in the showers with hot water: The only way to have decent water pressure was to use cold water.
Laundry facilities: There was supposed to be laundry facilities. The only laundry facility we found was a washer in our suite with no dryer. The washer was very noisy and slow.
Broken dryer: When we asked the housekeeper (who spoke limited English) if we could use the dryer on the first floor, she showed us where it was located. We did one load of laundry with the dryer, but when my son brought another load of wet clothes to dry, the owner saw him and told him that there was no dryer in the hotel. The owner then shut the door to the dryer room.
Uncomfortable mattresses: The mattresses in our rooms were old and worn out and uncomfortable.
Poor communication and mistrust: We felt that the situation with the dryer was handled very poorly. The owner's actions created mistrust and inconvenience for us. She should have been upfront with us about the dryer and offered to help us find alternative laundry solutions.
Overall, we would not recommend staying at this hotel.
The lack of amenities, poor communication, and mistrustful behavior of the owner made our stay very unpleasant.
No elevator: The stairs were narrow and had many steps, making it difficult to carry our luggage upstairs.
Old towels: The towels in our rooms were thin, rough, and shedding.
Low water pressure in the showers with hot water: The only way to have decent water pressure was to use cold water.
Laundry facilities: There was supposed to be laundry facilities. The only laundry facility we found was a washer in our suite with no dryer. The washer was very noisy and slow.
Broken dryer: When we asked the housekeeper (who spoke limited English) if we could use the dryer on the first floor, she showed us where it was located. We did one load of laundry with the dryer, but when my son brought another load of wet clothes to dry, the owner saw him and told him that there was no dryer in the hotel. The owner then shut the door to the dryer room.
Uncomfortable mattresses: The mattresses in our rooms were old and worn out and uncomfortable.
Poor communication and mistrust: We felt that the situation with the dryer was handled very poorly. The owner's actions created mistrust and inconvenience for us. She should have been upfront with us about the dryer and offered to help us find alternative laundry solutions.
Overall, we would not recommend staying at this hotel.
The lack of amenities, poor communication, and mistrustful behavior of the owner made our stay very unpleasant.
Dawn
Great communication, warm, room refreshed each day, fridge in room was a bonus, free off road parking for 5 cars, very quiet and less than 5 mins walk from the northern line. Some areas of decor are slightly dated but it was clean, homely and suited us perfectly.
Colin
Very disappointing as the property was not as expected. Noise from room above as floorboards were noisy, no plug for the sink. Very musty smell in the corridor. Breakfast was terrible nothing to offer at all coffee was the worst I’ve ever had. I would not recommend this to anybody.
Holly
Very friendly proprietors! We were given a lovely bottle of wine upon arrival. Our original flight was cancelled and we lost a day, yet they held our reservation. I would recommend this guesthouse to anyone who needed a convenient location to North Finchley. Transportation is readily available to most everything.
Miriam
We arrived late at the property and let ourselves in with the key left in the key safe which was fine. The room was clean, although one bedside light not working. Bathroom very clean. A duct-taped wire hung down from the TV which was a bit alarming. TV worked ok first night, but by second night we couldn't get it to work at all. Kept saying no signal. Seems it's an outdated aerial system and Wi-Fi was patchy too. When we came in Saturday evening plus our eldest daughter to do presents in our room, a woman barked at us from the back of the house, \"how many people?\" My husband went to explain she wasn't staying, just coming up for an hour. There was no welcome at all, or introduction. When we checked out Sunday morning there were also no staff apart from cleaners who had no idea what was going on. We wanted to talk to someone about the TV not working but the cleaners barely spoke English and there was a lot of confusion. All in all, I'd say it was clean and a convenient location, beds small doubles and pillows hard. The only plus was that our beds were made up during the day on Saturday. It was ok but we won't be returning.
Mary Joy
Our stay is really nice and lovely. the room is very clean and the receptionist Rita is very kind and friendly. Breakfast is good as well.
Luigi
Excellent place, quiet and relaxing. Close to lots of shops and stations.
SIVANANDA
Basic service was missing & promised not respected
The check in was weird as need to ring, wait for some time, then someone who is not front the front desk to welcome me. No where Hotels.com informed that there won't be a permanent front desk service to welcome guest. in 2 occasion the person trying to help don't speak english fluently.
The positive, they gave me a studio, but it has a smelly corridor, towel were not in good conditions, TV channels don't work well, the pillows are bad/hard to sleep on, had 3 keys (which is sometime confusing).
Am sure the management will take my feedback positively & try to fix it as this is the minimum expectation with right welcome/ check in, comfortable room/ pillow, good condition towel, TV channels work.
To Hotels.com: i have never received my welcome gift of free bottle of wine. Felt cheated.
The positive, they gave me a studio, but it has a smelly corridor, towel were not in good conditions, TV channels don't work well, the pillows are bad/hard to sleep on, had 3 keys (which is sometime confusing).
Am sure the management will take my feedback positively & try to fix it as this is the minimum expectation with right welcome/ check in, comfortable room/ pillow, good condition towel, TV channels work.
To Hotels.com: i have never received my welcome gift of free bottle of wine. Felt cheated.
Gary
Very nice place to relax.
Nice room. Breakfast was good. Staff very friendly. English garden in back was very beautiful.
Rae
Heatherbank was friendly, spacious and clean and our apartment perfect for our needs. A couple of things could do with updating but the decor was great, bathrooms great,tv in each room. Would go back...
Jack
Nice friendly staff, lovely room.
Paul
We've stayed here 3 times now.
So convenient for tube into London.
The high street in North Finchley has plenty of shops and restaurants.
So convenient for tube into London.
The high street in North Finchley has plenty of shops and restaurants.
Juan
The hotel is located outside downtown London. Is far away from all the tourist traps. You get to experience life like the locals do. The metro station is nearby and it will take you directly into London. There are a lot of dining options a few minutes walk from the hotel. You will be impressed.
Yun Wai Walt
It’s clean and staff are friendly.
bronnie
Lovely property, easy to find, great location, the only issue we had which is personal to each guest were the pillows-these were so firm, they were uncomfortable.
Kevin
Loved that it was quiet. I felt safe in the community. It was close to the Train station and there where lots of shops and restaurants within walking distance.
Stephen
Clean and quiet property with good variety of choices for continental breakfast. The bed was comfy and the shower worked well.
Verified traveler
The room we had (room 9) did not look like the updated rooms pictured online. I suspect there are some rooms that are more updated. Both beds in the room were extremely firm and uncomfortable which I was surprised by since many previous reviewers mentioned comfortable beds. Again I suspect that some rooms had newer beds. The continental breakfast was not included and was kind of pricey for what it included. The location to the tube was excellent and it was great to have parking included. Overall I’d try it again in hopes of getting a better room next time.
Narendran
It was a very clean hotel. Minor issues like shower door does not close properly, I have brought that to the management attention . They promised to fix it. Other than that it was great. I would choose to stay there again if I visit London again.
June
Tube station was nearby. Lovely cafe close by as well. Easy to get into Central London
Paul
Very convenient for tube travel into London and High Street for dining options.
Phil
Friendly people, modern room, clean, nice environment and located close to the train station.
Location & surroundings
Heatherbank Guesthouse
25 29 Woodside Park Road, London, United Kingdom
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Heatherbank Guesthouse
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