Name: The Hide London
Address: 230 Hendon Way, London, NW4 3NE, GB

10/10

Exceptional

18 Jul 2026

Robert

Excellent stay at short notice. Everything I needed

10/10

Exceptional

09 Jul 2026

Anys

Had a great stay here. The room was a good size, very clean and the air conditioning worked extremely well which we were thankful for as it was really hot outside. Nice bathroom, large hot shower with everything already in the room like shampoo/conditioner/shower gel, toothbrushes etc.

Great location. Underground station a few minutes walk away with the northern line taking you into central London. Plenty of shops and places to eat around the hotel and just a 10 minute walk to Brent cross shopping center.

Breakfast was nice. It was cold only, no hot breakfast but a decent selection of pastries, cereals, toast, meat and cheese etc.

Carpark is quite small and tight but was good enough.

Easy access to the hotel from the motorway.

Staff were all very helpful and friendly. Some of the nicest staff we have encountered.

Overall we enjoyed our stay here and will be back again.

Partner

10/10

Exceptional

08 Jul 2026

Avraam

I stayed at the Hide for 3 nights in July 2026, at an executive double room (in case the room makes any difference). Room itself was amazing, but the hotel facilities were really good in general. Very clean, well-maintained, you felt really nice being in such an environment. The people that work there were also really friendly, and willing to help. Did not encounter any issues whatsoever, really happy with my stay.

10/10

Exceptional

04 Jul 2026

Richard

Everything, a real Gem at a reasonable price, close to underground & major roads. Manager Kahled & all staff were very accommodating & excellent and this comes from a 40 year international travel veteran.

Self

10/10

Exceptional

27 Jun 2026

Pui Kei

The staff are very helpful and attentive, especially the team manager Khaled, he is very patient, explaining all the details we have to know during our visit. Really appreciated. We highly recommend The Hide London to my friends and family when they are going to visit London next time.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Corey

Nice, clean hotel room. Small hotel overall. Was a bit frustrating as booked hotel for the advertised air con during heat wave but the air con was very weak. When I asked the staff about it, they provided a fan which was nice but at check out, a male staff was providing excuses and then gave me a lecture about booking directly through hotel not third party sites, despite explaining my reasoning. Overall hotel was fine for a one night stay but would not recommend for during a heat wave and would ask hotel staff to improve. Felt like staff were always trying to sell you on the breakfast, dinner, or booking through their site which was quite irritating.

Self

10/10

Exceptional

11 Jun 2026

Richard

Friendly and caring staff. I had to urgently find a hotel after I found the hotel I booked originally was a total dump. Filthy. With no WiFi my spouse luckily found this hotel as a replacement and I was so happy to see how clean and friendly the staff are.

Self

8/10

Excellent

09 Jun 2026

Nicola

The property is as described, and the pictures on the website accurately reflect the hotel. There is additional parking to the rear of the property via the carport, which I found very secure.
The room had all the facilities you may want/need, including others which were not expected, such as toothbrushes and little extras such as L'occitane products.
The blind did not work properly in our room, and I would say that the bathroom needed a little TLC, with the mirror needing replacing due to it starting to rust and some grout missing between the tiles.

Partner

8/10

Excellent

08 Jun 2026

Paul

Poor shelving storage space.
Not enough hooks in the bathroom.
Need proper hooks on the wall near the door for coats.

Partner

8/10

Excellent

04 Jun 2026

Gareth

A privately run hotel that offers reasonable comfort in a convenient location.

Parking can be tight and at a premium during busy times. The list of top up charges for things which other hotels might do for free is extensive and there seems to be a disconnect on the room rates between the main portals and the hotel direct. As you leave they encourage you to come back and book directly with the hotel but having tried that the cost seemed to be hgher.

The rooms are fine, some larger and easier to get around or reach than others but all nicely furnished and the bathrooms are decent.

Overall a perfectly reasonable hotel for the price and location but not the great place the owners think it is.

Self

4/10

Poor

03 Jun 2026

Austin

**If you are in room 8 and the AC doesn't work, call them out on it. There are multiple reviews of issues with AC and this unit didn't even have power to the AC panel. **

First night we checked in it was a warm night. We were offered a fan at check in, which was an immediate red flag that the AC wasn't working prior to our arrival.

The second night we noticed people checking out, we asked to move rooms. They told us it wasn't the same \"tier\" (a downgrade) but the AC worked. We accepted that change. The \"downgraded\" room was in our opinion better than our initial room anyways.

Next day the AC stopped working in that room and housekeeping took our fan back from our room.. Asked staff about the AC with no resolution. Next day they \"pressed the wrong button\" and it worked again. We were compensated by one free breakfast.. Hardly even.

Other than the AC issues...

If you book through Expedia you're treated more poorly than direct. They offer free breakfast if you book direct.

- We had no water throughout the hotel for around 12 hours
- Breakfast was extremely mediocre
- Rooms were very dusty, otherwise clean
- Fans should be INCLUDED in each room, you shouldn't have to ask for one (they say \"they have a lot on site\")
- Food on site is pizzas, one oven, if dining for two prepare to watch your SO eat.
- Drinks were expensive
- Beds were alright
- Seemed understaffed for what was going on, namely breakfast
- Parking available
- Friendly staff
- Hardly 4*
- Next to train

Partner

10/10

Exceptional

02 Jun 2026

Daniel

Very helpful staff and a comfortable sleep.

Friends

6/10

Pleasant

30 May 2026

Amanda

Nice staff
Location good for tube , but def not a 10 out of 10 property !

Self

10/10

Exceptional

26 May 2026

Richard

We had stayed here once before and were really happy about our stay. This time, however, it was over and above our expectations. A lovely welcome, caring and kind attention. Thank you, we'll be back again.

Partner

10/10

Exceptional

18 May 2026

Oksana

Perfect 👍

Friends

10/10

Exceptional

13 May 2026

Rebecca

It was our fourth stay at the Hide and, as always, it was great. Easy parking lovely room , good breakfast and amazing staff

Family

10/10

Exceptional

09 May 2026

Lorraine

Check in was good. KD on reception was very courteous and most welcoming. My room was tastefully decorated and was spotlessly clean. Breakfast was a relaxing experience. A continental style buffet with a lot of choice. Coffee was excellent and the service was friendly and professional.

Self

6/10

Pleasant

30 Apr 2026

Shlomo

Clean hotel great staff. 2 nights couldn’t sleep as was last room on bottom floor and there was a gate outside that kept on slamming all night until at end of trip they said they figured it out and would get it fixed.
As well showed up at 2:30 to check in and they said the room is ready but they would have to charge me if I checked in 30 min early as that’s their policy.

Self

10/10

Exceptional

25 Apr 2026

Alison

Great stay as always

8/10

Excellent

23 Mar 2026

Kalveer

Great hotel and excellent value for a stay close to the university.

Business

10/10

Exceptional

21 Mar 2026

Victoria

Clean rooms and close to the tube station to get into London

Friends

8/10

Excellent

19 Mar 2026

Neeta

A good standard and convenient hotel Located just by Hendon Tube station. Rooms are spacious and well equipped with comfy bed and l'occitane toiletries. Good overall value for money hotel just a few stops from central London.

Partner

10/10

Exceptional

25 Jan 2026

Durotolu

Very clean rooms, comfy beds, hot water, good pressure, breakfast, 2 minute walk to West Hendon Station, lots of shops nearby and close to Brent Cross shopping center. Second time of staying here and will come back next time.

6/10

Pleasant

21 Jan 2026

Ray

Parking was secure but access was difficult. Property is simply a little tired - cleaning standards are reasonable but not great. Night porter was unhelpfu but other staff on reception were great. Overall, will not stay again.

Business

10/10

Exceptional

12 Jan 2026

matthew

The room was very clean.

Business

10/10

Exceptional

30 Dec 2025

Marcus

Really nice room. Clean and comfortable. Great staff. Thank you

Leisure Self

10/10

Exceptional

22 Dec 2025

Paul

V friendly reception staff. V close to tube and great for parking.

Partner

10/10

Exceptional

12 Dec 2025

Catalin

Room spotless and staff very friendly

Business

10/10

Exceptional

11 Dec 2025

Andrew

Spotless hotel throughout, friendly staff and despite being next to the main road you couldn’t hear a thing! Very convenient for the tube into central London (tube is a 2min walk) and parking as well is a BIG bonus! Thanks for a fantastic stay, will definitely be back

Partner

10/10

Exceptional

07 Dec 2025

Ross

We had an amazing 2 night stay. Staff extremely friendly and on check in, offering us a complimentary drink as it was our anniversary. Room was also very nice and we slept well. Great location too, 2 min from Hendon which got us about London easily. Would recommend and definitely stay again!!

Partner

10/10

Exceptional

06 Dec 2025

Mashuda

Absolutely wonderful stay, all the staff were so gracious and kind and they decorated the room for us for our anniversary which was such a lovely surprise! The rooms were clean, beds were comfortable and the hotel is about 2-5 mins from the tube station to get you into central London. I would 100% recommend these guys and if I am ever in London again, I would defo rebook!

Partner

10/10

Exceptional

06 Dec 2025

Sunil

Great experience. Good clean hotel. Staff was very courteous. Special shoutout to Amar!

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Alison and Frank

Lovely stay, great location!

Business_and_leisure Partner

8/10

Excellent

19 Nov 2025

Clint

Great stay.

8/10

Excellent

16 Nov 2025

Paul

Room and staff were great however there was a non functioning plug socket in the room and no milk for tea and coffee

Leisure Partner

10/10

Exceptional

14 Nov 2025

John

Free parking, always a bonus in London. Great location for the tube, Hendon central is a 2 minute walk away. Rooms are always immaculately clean & staff friendly.

Partner

10/10

Exceptional

10 Nov 2025

Raymond

We had viewed the Hide hotel online before booking and it appeared a modern hotel with positive reviews. When we arrived we weren’t disappointed, the hotel is modern with a boutique vibe. It is a small hotel which is a positive in my opinion. We had an executive room which was clean , tidy and modern. The continental breakfast was very good and competitively priced, and parking was free and seemed plenty of spaces. Overall a pleasant experience and would stay there again. Recommended

Leisure Family

6/10

Pleasant

04 Nov 2025

Raul

The room was not in good condition on arrival, it looked like the bed had been slept in.
The heat had also been turn up so high what it was very uncomfortable.

Business

6/10

Pleasant

27 Oct 2025

Sean

Convenient by transportation but outdated

This hotel was convenient by a tube station and not very far from Wembley but certainly free of any updates/upgrades in the past several years. Very basic accomodations for basic price.

6/10

Pleasant

11 Oct 2025

Kanese

The hotel room had very poor lightening so the room was dark. It was a struggle to apply my make-up in the room and bathroom as there was no lightening near any of the mirrors and the lighting in both rooms were dim.

Leisure Self

10/10

Exceptional

05 Oct 2025

Kerry

Second time staying at The Hide Hotel in London and each time has been fabulous! Staff are welcoming and very attentive. Rooms are spacious, clean and luxuriously decorated to a high standard. Rooms are well equipped with refreshments, storage, a mini fridge and eletrical sockets (including USB, bathroom shavers/toothbrush). The complimentary toiletries and slippers are a nice touch too!

The hotel is perfectly situated for nearby public transport (Hendon Central), shopping (Brent Cross) and easily accessible road links. Overnight parking is free. Spaces are limited, although if you can brave the narrow access to the rear of the hotel, there's additional spaces for small/medium sized vehicles. The hotel is on an incredibly busy road, however soundproofing is great and I've not found noise levels to be an issue. We usually eat out, therefore cannot comment on the breakfast. There's a plethora of quality eateries nearby if you like variety.

The Hide Hotel has become a home from home whenever visiting central London. Certainly, a rare gem and very reasonably priced for the location. I look forward to returning again!

Leisure Family

10/10

Exceptional

28 Sep 2025

Owen

Awesome hotel

Lovely hotel. Great location for Wembley and Central London. Parking included too. Breakfast was superb and staff couldn't do enough. Will definitely be back.

Partner

10/10

Exceptional

24 Sep 2025

helen

Everything in this hotel is very well thought through. The rooms are compact, but beautifully decorated and have everything you could need, including L'occitane toiletries and a great shower.
The guy on reception when we arrived were late at night was absolutely great and made us feel very welcome. It was our second stay here and we would definitely stay again.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Simon

Great boutique hotel, lovely rooms and friendly staff. Highly recommended.

Leisure Family

8/10

Excellent

27 Aug 2025

Stefan

Lovely hotel, only small issue, there was no cooked breakfast option

Business

10/10

Exceptional

13 Aug 2025

Linda

Great pick

Great staff. Neat and clean, if a little small, but air conditioning was great. Would stay again.

Partner

8/10

Excellent

13 Aug 2025

Mark

All ok

8/10

Excellent

04 Aug 2025

Anna

Good Find!

great hotel location for a Wembley gig - easy to get to and from. Added bonus of parking so can drive to the hotel rather than expensive trains!
friendly staff, they even got us some plates and forks for our takeaway! Also one of our party left a watch and they called us to let us know. Hopefully they will post it to us. Will be back!

Partner

10/10

Exceptional

20 Jun 2025

Jack

Great property. Room was a good size. Air con was also really good for this weather. Would recommend.

Business Self

8/10

Excellent

20 Jun 2025

Neil Jessop

No milk in room for the tea and coffee. Other than that I couldn’t fault it

Business

10/10

Exceptional

17 Jun 2025

Rachel

Really good and loads of shampoo and stocked room … fantastic

Business

6/10

Pleasant

12 Jun 2025

Christopher

Mediocre hotel and had a poor check-in experience

Business

10/10

Exceptional

06 Jun 2025

Y

Excellent location with free parking in front.

Business

10/10

Exceptional

05 Jun 2025

Sharon

Perfect for short stay

Perfect for my short stay. The staff attitude was outstanding, especially Illnur. I'll definitely come back.

Business

8/10

Excellent

14 Apr 2025

Caroline

Nice hotel, sleep disturbed by a particularly noisy guest but that was not the hotels fault

Business

10/10

Exceptional

13 Apr 2025

Thomas

Very convenient for Brent Criss; Wembley not far away. Hotel has no outside space for guests to use but that’s not unusual for London hotels. Otherwise very nice.

8/10

Excellent

07 Apr 2025

Anna

Great Friendly Hotel easy access to central London

Really friendly staff. Easy check in. My room was at the front of the building (room 7) so i had some traffic noise which of course is not the fault of the hotel. They advised that when i stay again i should request a room at the back. Would definitely stay again as really easy access to central London from Hendon tube which is a matter of minutes away on foot.
Room and bathroom were spotless and clean
The car park at the back is a challenge to enter with a big car but so long as you can cope with the beeping and red from the cameras and hold your nerve you are ok!
I was a female solo traveler and felt safe at all times

Self

10/10

Exceptional

10 Mar 2025

Mitesh

2nd stay here
Great place to stay

Business_and_leisure Self

6/10

Pleasant

09 Mar 2025

Kevin

We had a few issues. The TV wasn’t working with no remote, reported to staff who found a remote which wasn’t right then sent in staff maintenance that found a correct remote but without cover, clearly wasn’t checked before arrival. Tv itself had been unplugged from the back. Room itself was fine but very hot, which meant we didn’t sleep well - controls for heating were noisy (fan based I think) and if you opened the window the traffic noise was too much (on a very busy road). Neither of us slept well. Finally although we could park it was extremely tight and when we left early in the morning we were blocked in, therefore we had to manoeuvre carefully to get car out, which took sometime. Staff were helpful so can’t complain really, overall 7/10.

10/10

Exceptional

19 Feb 2025

Devon

Wonderful bed !

Comfiest bed Ive ever slept in, in a hotel. Excellent nights sleep.

Business

10/10

Exceptional

23 Jan 2025

Aaron

It was clean and comfortable. Exactly what I needed. The rooms are small but the location next to the underground station with parking as well was perfect.

Business

10/10

Exceptional

18 Jan 2025

Justin

Always A Pleasure

The Hide London is always welcoming, wonderful relaxed atmosphere, great breakfast setting. Superb parking. Good coffee!

Self

2/10

Poor

01 Jan 2025

Jeremy

The lady who checked us in was very nice. We arrived exhausted after coming from another country only to find out there was no elevator, and we had to drag four suitcases up two flights of stairs. The room smelled like urine, there was mold, hair, dirty towels, dust everywhere, the AC didn’t work and we were hot at night and my wife was miserable, really grossed out and couldn’t sleep. We will never stay there again and won’t recommend this to anyone.

10/10

Exceptional

01 Jan 2025

Gary

Excellent

An amazing stay, we popped to London for a couple of days and booked TheHideLondon. It was a perfect location, plenty of parking and literally 3minutes from the tube. The staff were exceptional, and the room was great, very clean and tidy.

Partner

10/10

Exceptional

01 Dec 2024

Alvin

Will definitely stay again

Very impressed. Modern, clean and comfortable. Used as base for a few days working in london and hotel close to Hendon Station.

Business

10/10

Exceptional

28 Nov 2024

Delphine

The hide hotel - excellent on all counts.

Excellent service from Ilknur, Nehe and team.
Could not have been more accommodating and helpful.
Nothing was too much trouble.
From check in to check out very professional throughout.
Room was warm, clean and quiet with a good selection of toiletries, teas, coffees, biscuits etc.
Breakfast was also very good and reasonably priced.
Have used this hotel several times and appreciate the benefit of the car park, with the tube 5 mins walk away it is a big bonus and so easy to get around.
Will definitely return.

Partner

10/10

Exceptional

25 Nov 2024

Mitesh

Amazing. We will be coming again

Business_and_leisure Partner

10/10

Exceptional

25 Nov 2024

Ian

Nice little find, we will book again.

Very clean, the executive doube we booked, we had room 7 which had comfortable a king sized bed a large bathroom with great walk in shower, wide rain style head and hand held shower too. 2 minute walk to Hendon Central underground, so 20 minutes into the city. OUr only issue was that we have a big car and the tunnel to the rear car park literally was a few inch eother side squeeze, so pre book a front space if you can.

Partner

10/10

Exceptional

24 Nov 2024

simon

Good value and excellent service and tasty contine

Comfortable hotel in Hendon in North London. We spent one night there in terrible weather [Storm Bert] in November 2024. Despite the weather our room was warm and cozy. Modern bathroom. Excellent continental style breakfast. Truly excellent staff on reception and in breakfast room.
On site car parking and very short walk to London Underground station is great. We will be back

Partner

10/10

Exceptional

17 Nov 2024

Carole

Staff are very welcoming. Lovely toiletries in bedroom. Walk in shower.

10/10

Exceptional

11 Nov 2024

Rhian

Lovely hotel, staff were friendly and breakfast was simple but great. Exactly what you need whilst staying in a hotel.

Business

2/10

Poor

13 Oct 2024

Khoon Cheah

The Ride London

The good. Near train station and free parking.

Bad. Cleanliness is bad. Pillow smells. Aircon not functioning. WiFi is bad. Ground floor unable to open window as in front of walkway and dustbin. Room smell of cigarette. Bed is too soft.

Amenity are good. Using branded. But the rest of items are not suitable for couple or family. This is only suitable for men for a day of no fuss stay.

Else. Don’t come.

Partner

10/10

Exceptional

06 Oct 2024

A

Fabulous find!

We only stayed one night but felt very at home, the welcome was friendly, the staff very helpful, the bed was comfy, car parking was easy, room service was prompt and breakfast was delicious!

Partner

10/10

Exceptional

08 Sep 2024

Neil

Amazing staff

Fantastic staff at a great hotel, thoroughly recommend.

Partner

10/10

Exceptional

28 Aug 2024

Stephen

It was lovely place to stay. Room drowned out most of the noise from the busy road only bothered by reved up cars which was far and few between. Both my son and have coeliac disease so required gluten-free alternatives for breakfast. Unfortunately they didn't get any cereal in but that was no big deal as I had in the car and they nicely had bought cookies and chocolate snack pots. The staff were all very friendly and welcoming. Even came out to meet us upon arrival and advice on parking.

Leisure

8/10

Excellent

26 Aug 2024

Danielle

Really handy for Wembley stadium and easy to get to off the motorway. All staff really polite and friendly, breakfast was yummy too. Clean and tidy, toiletries were a nice touch too.

Partner

10/10

Exceptional

25 Aug 2024

Nick

Very friendly staff, room was very nice. Great location for a London visit, you can park for free, catch the tube from Hendon station just a couple of minutes away.

Partner

10/10

Exceptional

10 Aug 2024

Craig

Our stay was fantastic. The staff were friendly and London was easily accessible

Leisure Partner

8/10

Excellent

08 Aug 2024

Anthony

Lovely little hotel in easy reach of the Wembley arena (we took the bus). Very nicely decorated, staff were friendly.

Leisure Partner

10/10

Exceptional

29 Jul 2024

Sally

Staff lovely, room comfortable and with everything you need, free parking a bonus. We will use again when we go to Wembley next. We used Uber for cabs which was easy too.

Leisure Partner

8/10

Excellent

28 Jul 2024

Philip

Free parking with convenient location near Wembley Stadium.

Leisure Self

10/10

Exceptional

28 Jul 2024

Mike

Great hotel 5 minutes from Hendon tube station. Nice, clean well maintained hotel and rooms. Definitely recommended 👍

Leisure Friends

10/10

Exceptional

27 Jul 2024

Claire

Very friendly and helpful staff and a lovely room. I was sad not to have time for breakfast because it smelled lovely!

Leisure Self

10/10

Exceptional

25 Jul 2024

Verified traveler

Great hotel.
Comfortable. Clean. Good location

Partner

10/10

Exceptional

14 Jul 2024

Silvana

The Hide was absolutely amazing. Awesome staff. Great breakfast. The only drawback is no elevator.

Friends_and_family Family

10/10

Exceptional

10 Jul 2024

Michael

The staff was really friend and helpful, made me feel welcome as soon as arrived.

Leisure Self

10/10

Exceptional

09 Jul 2024

DEREK

Great first time stay at this hotel with very friendly staff, particularly ILKNUR who was so friendly and made every effort to make sure we had everything we needed. Good continental breakfast and the rooms were clean with a proper walk in shower. Would definitely stay again.

Leisure Partner

10/10

Exceptional

03 Jul 2024

Betty-Ann

The front desk staff, Ilknur and Joanna, were wonderful. They helped me with directions, luggage, and lots of other things. I can’t compliment or recommend them enough.

Although right on a main road, my room faced the back and was extremely quiet. Included breakfast was very good- croissants, cereals, eggs, yogurt, fruit, etc.

Location was good for my purposes, to be near a family event. Hotel is very close to Tube stop (Hendon Central), but be aware the surrounding shops are geared to the neighborhood, it is NOT central London.

Room was very clean. Not huge but had a kettle amd small fridge. No complaints at all, it was very comfortable for the 3 nights I stayed.

Leisure Self

10/10

Exceptional

28 Jun 2024

Darren

A great base to explore with a car park!

The Hide is a great place as a base for business in London, the hotel is well appointed and has great amenities. The thing that TRULY sets it a part is it's amazing staff who go above and beyond to make your stay as comfortable as possible. I must mention Alessandro in this regard, who was always ready with a smile to help with any situation I came across during my stay.

Business

10/10

Exceptional

28 Jun 2024

Alicia

Second time staying there, lovely and friendly staff, they offer us free breakfast too, a stone away from the underground, an a bus away from Wembley Stadium. Just couldn’t recommend them enough, thank you

Leisure Family

10/10

Exceptional

20 Jun 2024

Julian

Nice stay

Amazing staff that are very friendly

Self

10/10

Exceptional

17 Jun 2024

Margaret

We just had the most wonderful five night stay at The Hide London. The best part was the incredible service from Ilknur and Allesandro who anticipated our every need. They are both charming, attentive, friendly and thoughtful. We highly recommend staying here if you don't need to stay in Central London. The Hendon Central tube station is only half a block away though and you can get to the city center in about 20 minutes. Nicely appointed rooms with wonderful amenities including slippers which were a delightful surprise. The breakfast has a lot of variety- something for everyone. Some parking is available and best to book that in advance.

Leisure Partner

8/10

Excellent

16 Jun 2024

Victoria

Good hotel, minutes from the tube, free parking.

Staff were super polite, friendly and helpful. Breakfast was a little sparse on the choices having said that I got plenty to eat and was pleasantly surprised that it was value for money.

Partner

10/10

Exceptional

08 Jun 2024

Jason

Staff are super friendly!

10/10

Exceptional

19 May 2024

Sandra

Surprised how quiet rooms were as on busy dusk carriageway.
Free parking but limited
Lovely friendly staff
Alessandro reception just beautiful soul

Leisure Partner

10/10

Exceptional

13 May 2024

Kai Hung

Excellent customer service

The staff is very friendly and helpful. Although we live at 2nd floor, the staff is willing to take out luggage downstairs. . The hotel is very close to the tube station.

Friends_and_family Family

8/10

Excellent

08 May 2024

Kai Hung

Excellent Customer Service

The staff are very helpful and provide excellent customer services. When we check in, we are allocated two rooms at 1st floor. When we tell the staff, ILKNUR, that two of our relatives are senior, she immediately replaced the room for us and help us to take the luggage’s to the room. When we check out, it is a rainy day. ALESSANDRO helps us to take the luggages to our car.

Friends_and_family Family

10/10

Exceptional

07 May 2024

Neil

Fantastic staff

We always stay at The Hide whenever we visit London and as always had a great stay.
Staff are all excellent, friendly and professional, especially Ilknur, Alessandro and Amarjeet on reception and Sukh who did a great job of keeping the room clean for us.
Free parking, tube and bus stops all walking distance, maximum 5 minutes and a clean, quiet hotel, perfect.

Partner

8/10

Excellent

06 May 2024

Sam

Room was very nice but a little small for 2 people on a 10 day stay. Otherwise it was just what we wanted.

Leisure Partner

10/10

Exceptional

03 May 2024

Amelia

Wonderful stay. An incredibly comfortable and well furnished hotel with easy parking and very friendly staff. A perfect stay