Name: Hunton Park Hotel
Address: Hunton Park, Herts, WD4 8PN, GB

10/10

Exceptional

20 Jul 2026

Foizul

The manager was very helpful and polite.

Self

6/10

Pleasant

15 Jul 2026

Helen

Needs TLC, not enough staff. Lounge bar area had dirty tables, glasses cleared but not wiped. Hospitality tray milk had gone off and was solid. Glass shelf in bathroom falling off wall, sink was blocked took ages for water to dissappear. Shower tray waste blocked water did not go down, it overflowed into bathroom. Used the bath towels to mop it up.

Partner

10/10

Exceptional

14 Jul 2026

Kurt

Very friendly and helpful staff

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Daniel

Our room was nice. But our friends room aircon was faulty. It was on one of heat wave days and the hotel had service personel on site to reset it.
Staff didn't really seem to know what was going on.
It appeared like the hotel was lacking senior management.
Some drinks we sold out at the bar and they had no snacks.
But all in all, stay was good for us. Just our friends room was like a sauna.

Friends

6/10

Pleasant

12 Jul 2026

Lesley

Very disappointing no better than a premier inn and twice the price no water or fridge in room
and breakfast was worse than premier inn
Was going to book a family stay for Christmas unfortunately will have to look else where
definitely won’t be returning

Partner

6/10

Pleasant

11 Jul 2026

Tina

This hotel is good value and in a good location. The beds are comfy, and nice decor. I feel the TV is too small, bathroom tap is very wobbly, and the corridor and doors paintwork is very scratched and shabby. I did put about the paintwork on last review a couple of months ago when we stayed, but nothing has been improved. Just needs a lick of paint and it would be much better! My bathroom door also looks very shabby and disintegrating at the bottom.

Partner

6/10

Pleasant

10 Jul 2026

Andy

The room was fairly clean, some stains on the carpet and the chair. The wardrobe was blocking the Aircon so it didn't work that well, the bottom if the bathroom door was rotting away. The tap barely reached the sink and had no pressure making washing hands a struggle.

Self

8/10

Excellent

09 Jul 2026

Paul

Overall very pleasant stay, comfortable bed and air con was a boon with this extremely warm weather.
Breakfast very satisfactory
We found some members of staff would benefit from some extra training, in the bar especially, the bartender was less than obliging on several occasions, almost grunting a response with regard to bottled water.
Perhaps a water dispenser in the public areas would help in the summer
Also please check your milk sachets, the milk was off

Partner

2/10

Poor

08 Jul 2026

carolyn

The hotel should not have been taking bookings. We arrived at 11am having requested an early check in (this is one of their selling points on the website) to be told the room would t be ready for a while. Which was ok as we wanted to use the pool and have some lunch anyway. However we were told we couldn’t use the pool as there were proximate swimming lessons until 1.30pm and that The bar and restaurants were not opening as all the staff were focusing on a wedding. When I asked what time they would open I was told they would not be opening at all. Eventually the manager came and we got some water (it was 32 degrees) and a free Diet Coke.

The room was small but fine once we got in. I would not recommend as it feels like it’s not equit to cater for hotel guests just events.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Kinjal

Breakfast staff Grace was wonderful both mornings. She greeted us with smile and was very professional.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Michelle

A wonderful stay, everything was clean and tidy. Breakfast was delicious. We will be back 😁

Friends_and_family Family

4/10

Poor

05 Jul 2026

Oddy

I booked a superior twin room with 1 week in advance of travelling, when we arrived the room we were given was a deluxe double. I spoke with reception and they said there was no superior twin available, how can this been when I booked a week prior to arriving? We were then downgraded to a standard twin which was made up as a double which again wasnt any good, so we went back to reception again and complained, the housekeeper came and said to us why did we book that room as it was clearly made up for a double and we said we didnt, we had been downgraded, so they had to make both beds up as twins and they gave us 2 drinks vouchers as compensation, which really wasnt enough for all the hastle we had to go through when the booking was clear enough we had booked a twin room. It also didnt help that we got back from our outing at midnight to then have people up and down the corridor of the annexe slamming and shouting when we were trying to get to sleep, especially as we had to be up again at 4am to continue our itinerary and we probably wouldnt have had any of that disturbance had we been in the correct room in the main hotel, instead of being stuck in the annexe.
Certainly wouldn't stay again as can't even give you the room you booked with enough notice, so what is the point of booking in the first place?

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Shantelle

The staff was very nice but the room was very dirty. Every where you looked it needed cleaned. Ok for a 1 night stay but not more than that.

Partner

8/10

Excellent

04 Jul 2026

Adam

Everything was going well evening meal was lovely in the restaurant and really are only negative feedback came the following morning at breakfast. Unfortunately, the coffee was undrinkable and the scrambled eggs were inedible, which was disappointing.

Following breakfast, we decided to go for a swim before checking out, only to be advised that swimming lessons were taking place between 9:30am and 1:00pm and that we would therefore not be able to access the pool area.

To the best of my knowledge, this restriction was not made clear during the booking process or upon check-in. This was particularly disappointing as my son had been very much looking forward to swimming that morning and it was one of the reasons we chose to stay at the hotel.

Otherwise all good

Family_with_children

2/10

Poor

02 Jul 2026

Arron

Mattress was a disaster. Two single beds pushed together as requested for me and my partner but two completely different mattresses, one hard and one soft and too soft that it caused hip pain.

A/C was blowing out on/off hot & cold all night. Won’t be staying here again as it was a night before an important interview. Thanks for that!

Partner

8/10

Excellent

30 Jun 2026

Samantha

The room was nice, receptionist was pleasant, grounds were pretty, the pool was empty and pleasant. The breakfast was ok, the staff were slow to clear away dirty plates and refresh items, The rooms in the Manor House were elegant looking, if you looked too closely at anything it was apparent things needed a refresh or complete refurbs/fixing (leaking ceilings, broken panels, bath plug continued to let water out the bath) but it was absolutely fine was for what we needed

Friends_and_family Family

2/10

Poor

28 Jun 2026

bharat

Misleading description of superior room , poor shower

Partner

4/10

Poor

22 Jun 2026

Marvin

Think my stay was more bad timing than anything. Only stayed for one night and told at check-in the restaurant wasn’t going to be open that evening but I could use the bar. The bar only has two lagers on draught and they had ran out of the one I wanted. Food menu at the bar was limited but what I had was tasty to be fair. Bed and shower was ok. Tv was small compared to the norm these days. Bathroom sink tap was loose, broken and leaking and couldn’t get cold water for the kettle. It was only the one night stay so I didn’t make a fuss. Staff were nice and friendly but the hotel manager looked miserable as hell. Not sure a saw a smile all night.

Self

8/10

Excellent

20 Jun 2026

Philip

Smart modern clean room. The restaurant menu is a bit basic but quality is good . Staff were very friendly.

Self

10/10

Exceptional

19 Jun 2026

Robert

Brilliant staff, great service and excellent room! Thank you, as always! A**

Self

10/10

Exceptional

19 Jun 2026

Tarrin

Good young staffs . Very clean.

Business

6/10

Pleasant

18 Jun 2026

Tim

Staff very good and welcoming however the same old issues again.
Very limited bar menu served in the \"restaurant\" Very disappointing. - Food used to be so much better there.

Bar service really slow. Usually if there is a function on, the bar caters for both normal hotel guests and the event.

Business

6/10

Pleasant

10 Jun 2026

Luke

Overall, my stay was enjoyable & the staff were nothing but polite & helpful - I can see how hard everyone is working there to provide an excellent service but I have the following issues to report.
I stayed in 'Botham' which is a large room/suite.
1. There was a fault with the lights, meaning that the only light available to me was the 2 bedside lights - considering the room is a suite, this was inadequate. I reported the issue & the manager came quickly to try and resolve the matter, but despite resetting the trip, the lights kept tripping out. The hotel was fully booked, so a couple of portable LED lamps were provided - not great, but the best that could be done.
2. The sash window was jammed partly open, so noise from outside in the morning woke me at 6.45am.
3. The shower didn't drain properly, so when I stepped out of the shower, almost the whole bathroom floor was flooded.
4. The wall in the bathroom by the sink is badly marked (as a result of the towel rail becoming detached at some point by the look of it).
5. The ceiling in the pool looks a bit tatty, with quite a few slats missing.
6. I ordered a burger & fries & it was OK, nothing special in all honesty - just OK.
7. There is a low-frequency humming noise near the restaurant - could be an AC fan or something, but it's quite loud & detracts from the dining experience - it must drive the staff mad!

The hotel just needs some TLC & a bit of a spruce up, but despite the above points, I would stay again.

Self

10/10

Exceptional

09 Jun 2026

Hannah

Lovely hotel grounds are lovely staff were helpful and polite rooms had all the essentials needed. Hotel was peaceful enjoyed gaving breakfast. Bar was nice good drinks selection. Great location for the warner brothers harry potter studio tour.

Partner

10/10

Exceptional

08 Jun 2026

Jane

Room clean and comfortable,staff polite friendly,bar staff very friendly and helpful,food was of good standard

Friends

10/10

Exceptional

03 Jun 2026

Paula

So lovely! Perfect!

10/10

Exceptional

02 Jun 2026

Lucy

Check in easy and fast
Reception staff polite and friendly
My son loved the pool especially as he had it to himself, twice
Great location for Harry Potter studio tour
Good lovey and breakfast great, son would have loved pancakes but he made to with cereals and fruit
Would stay again

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Jennifer D

The hotel room was clean with all the essentials. However, the walls were cracking, there were marks on the walls, and I could hear every noise. I booked a suite, but it was unavailable due to maintenance issues. I received a dinner credit, but the food was awful with very little selection. The bartender was bordering on rude. I would not stay here again.

Self

10/10

Exceptional

01 Jun 2026

Robert

Another excellent stay, super room and super courteous and helpful staff

Self

10/10

Exceptional

28 May 2026

Rachel

Staff were lovely and friendly, the hotel was absolutely stunning with beautiful gardens. Really good value for money and had a wonderful stay. The staff were so helpful giving us advice for travelling into the city. We arrived at 11 after driving from Manchester and there were quite a few parking spaces available. 10/10

Friends

8/10

Excellent

27 May 2026

Catrena

Our stay included myself (39F) and my son (9). Upon arrival all the reception staff were friendly and helpful. Our room was ready on time. Everything was clean and felt welcoming. We were out for the evening meal, but at reception they asked so they would be able to be ok us a table if needed. We did book in for breakfast in the morning. The room was clean and my son and I had a good night sleep. We enjoyed breakfast the next morning. Checkout was very simple and staff were once again extremely kind and helpful. We would definitely stay again!

Friends_and_family Family

8/10

Excellent

27 May 2026

Grant

A great property that is beautiful from the outside and lobby/corridors. With small but tidy rooms. Sadly marred by the surly and unfriendly attitude of the reception staff. Who acted like they were too important to be there and made us wait for ages. Then on going down towel under arm not ten minutes later, only found out the pool needed signing in and was now at capacity by overhearing a conversation, after we had clearly said we wanted to use it and not been informed at the time.

Was awoken early the next morning by a member of staff hoovering a marble floor (?) and seemingly making as much noise as physically possible.

It's a shame as otherwise it's a great place to stay.

Partner

10/10

Exceptional

25 May 2026

Sam

The room was lovely and food in the restaurant exceptional. The bar was very understaffed and we waited quite a while to be served as no one was manning the bar, then waited again for drinks to be brought to our table.

Partner

6/10

Pleasant

24 May 2026

Tina

The property was in a perfect location for Warner Brothers studio tour. Good price. Room was comfortable with tea, TV etc. Stunning grounds to walk round in a beautiful setting. Needs a bit of TLC though. Lots of scratched and paint marks down the corridors, walls and doors.

Family

2/10

Poor

24 May 2026

julie

Checking in was a disaster. Arrived for 3pm which is check in time, room wasn’t ready. We had to be somewhere for 3:30pm so had to aboert check in & do this around 9pm. Need more staff when it’s busy so rooms are ready on time

Partner

6/10

Pleasant

22 May 2026

Sophie

The hotel is a mixed bag. The main building is grand and impressive, but mostly used for events and the bar. The rest of the hotel is tired in places. Our room was supposed to have air conditioning, but the \"air conditioning unit\" was only a fan with no capability to cool the air. Upon broaching the subject with reception staff I was asked to \"just open a window\" which was not the answer I was looking for. I requested a desk fan which they told me they'd look into providing. But never received one. It wasn't even a hot day, but the room was stifling. And strangely the radiators in the corridors were all set to full power. Our bedroom shower room had signs of mould on the ceiling and had a musty smell upon entering it. The hotel pool is a nice benefit, but again is in need of repair, the ceiling is damaged and the changing rooms are poorly presented. Breakfast was good quality and mostly well stocked, the staff were helpful when called upon. The grounds of the hotel are large and could be a real asset but unfortunately are also neglected. The best parts of the hotel are lovely. But the worst parts drag the rest of it down.

Partner

10/10

Exceptional

22 May 2026

james

Great service at reception, warm welcoming and friendly, topped off with an upgrade to a suite!

2/10

Poor

21 May 2026

alison

Absolutely disgusted. We called to inform the hotel that one of the guests staying in one of the 2 rooms booked, had died and we were still charged the full total.

Family_with_children

10/10

Exceptional

20 May 2026

Umesh

Room was clean and comfortable. Bathroom was good with overhead and stick shower options. Breakfast had a good selection.

Family

10/10

Exceptional

15 May 2026

Jamie

Loved our weekend away! Staff were polite and the facilities were great! Big shout out to the bar manager. He made us some great cocktails. Would book again!

Partner

4/10

Poor

11 May 2026

Gemma

No toilet roll in the bedroom
Staff were told multiple times and each time we were told it would be put there.
We had to use packets of tissues

Partner

10/10

Exceptional

10 May 2026

James Edward

Lovely property and gardens, staff were friendly and very helpful. Everything was good quality and would recommend.

Family

8/10

Excellent

08 May 2026

Azmina

Attended function at the hotel. Staff very polite and helpful. Room clean, could do with having a mirror in the room.
Didn't stay for breakfast.
Overall good experience

Family

10/10

Exceptional

04 May 2026

James

Lovely hotel. Comfortable room and bed. Delicious breakfast. Quiet. Nice staff.

Self

10/10

Exceptional

04 May 2026

Alan

Really impressed with the hotel for its price, great location for the harry potter tour and close to the train station, decent breakfast too

Partner

8/10

Excellent

03 May 2026

Robert

Very nice, good spec, good service, good value. As usual! Loved the “free” upgrade - thank you!

Self

6/10

Pleasant

01 May 2026

Mukesh

Access down to reception via steps with no provision for a ramp for disabled or guests with luggage.

Rooms clean generally but in need of redecoration. Attended an Indian wedding reception, and noticed that the only mirror was on the bathroom. Wife complained of no full-length mirror in the room.

Partner

10/10

Exceptional

29 Apr 2026

Jessica

This was my 2nd time staying here. The room was clean and well equipped for my stay. The staff were friendly and welcoming. The breakfast was lovely and had a nice selection to choose from. I would definitely stay here again.

Partner

8/10

Excellent

27 Apr 2026

Amarjit

Breakfast was very good Staff were helpful

Partner

6/10

Pleasant

26 Apr 2026

Vaishali

Attended for a wedding, lovely gardens on a sunny day
Unfortunately mix up with rooms and no accesss for those who find it hard to walk long distances and climb stairs

Family_with_children

10/10

Exceptional

23 Apr 2026

Kathryn

Lovely room. Staff were great. House keeping superb. Nice to have a pool.

Partner

8/10

Excellent

20 Apr 2026

Suzanne

Breakfast very good, items replenished when asked. Bar meals, small choice but very good. Unfortunately the coffee served at the bar was not, flat white cold and weak, black Americano hot but very weak & watery. However, coffee & hot chocolate from machine at breakfast was excellent! Staff friendly & reception very welcoming. Did not eat in restaurant as menu not to all of out tastes. Towels in room large & soft, bed comfy. Grounds beautiful and plenty of outdoor seating too.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Adam

Beautiful surroundings with friendly staff.

Family_with_children

10/10

Exceptional

18 Apr 2026

Tom

Absolutely amazing place to stay only around the corner to the Harry Potter studios and staff was helpful and breakfast was perfect everything you can ask for the room was super tidy and had everything in room you needed

Partner

10/10

Exceptional

16 Apr 2026

Robert

Excellent service as usual, super courteous and helpful reception staff and nice room. AAA

Self

8/10

Excellent

15 Apr 2026

Paul

Not happy with Hotels.com at checkin. The price I actually paid was more than the hotel said I had paid. Queried this with Hotels.com and was told I should not have been told that price by reception, as that was Hotels.com negotiated price. I told reception this and they said this is what is always shown to guests. I had to sign the printout. Not happy.

Lovely room and comfortable beds, the carpet was an awful pattern though. Might give you a migraine or epileptic fit! No plug or light by the kettle and tea and coffee making station. Had to ask for extra supplies though, as not enough to actually make two drinks with. Bring your own biscuits as none supplied.

Breakfast was ok, but like a lot of hotels the fried eggs were not fried, but steamed! It’s not the same! Lots of parking. Quiet and in a nice parkland.

Partner

10/10

Exceptional

14 Apr 2026

Sandra

Easy parking, good clean room, pleasant helpful stuff and very good food.

Self

10/10

Exceptional

14 Apr 2026

Geraldine

Hotel was amazing . Staff were very friendly and accommodating. The grounds alone were outstanding . Would highly recommend

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Tim

Room was clean and tidy which is what you expect. Staff very helpful, polite, and willing to help. Stayed to go to Harry Potter world which is literally over the fence but a little drive. Plenty of parking
Breakfast really good. Enjoyed Burger in the evening.Bar is amazing, enjoyed loads of swimming which is added bonus than staying in hotel which dosnt have a pool would stay again for sure.

6/10

Pleasant

12 Apr 2026

Phil

We had some issues with the original room and were changed almost immediately.
Both rooms we were in are in desperate need of some TLC, a repaint, some basic maintenance and in the one we slept in, a new mattress. Rooms are very small too. We saw two cracked windows in the walkway from reception to rooms - risk assessment!!!
The staff were very nice, helpful and I'm sure they feel that they are fighting an uphill battle.
Breakfast was adequate at best.
Parking is ok. More options for access to shift luggage would help rather than the long walk via reception!
I used to live nearby and this hotel has a more upmarket image but having stayed there I wouldn't use again if I could get a premier inn for less money!
The Main House is very nice to look at and walk around but the separate accommodation block is below par, a completely separate entity.
It wasn't an awful experience but certainly not value for money.

Partner

10/10

Exceptional

12 Apr 2026

Daniel

The breakfast was £10/$15 per breakfast, dining room very pleasant, a good selection od hot and cold drinls, breakfast food , cereals, fruits, and good selection of meats all looking fresh, hot food was well presented and wholesome, eggs,bacon,sausage,mushrooms,hashbroens, bread,bread rolls,butter and a toaster.
The reception personnel were always pleasant and accomodating, one morning there was an inspector checking food quality, general hotel inspections stuff so good to know all was on board. Parking was safe and enclosed, quiet place to rest and super grounds for relaxing and taking in pleasant nature walks.
The room was clean, and shower was great, bed comfortable.
Decor was tasteful and suited to relaxation.

Self

10/10

Exceptional

12 Apr 2026

Daniel

The breakfast was £10/$15 per breakfast, dining room very pleasant, a good selection od hot and cold drinls, breakfast food , cereals, fruits, and good selection of meats all looking fresh, hot food was well presented and wholesome, eggs,bacon,sausage,mushrooms,hashbroens, bread,bread rolls,butter and a toaster.
The reception personnel were always pleasant and accomodating, one morning there was an inspector checking food quality, general hotel inspections stuff so good to know all was on board. Parking was safe and enclosed, quiet place to rest and super grounds for relaxing and taking in pleasant nature walks.
The room was clean, and shower was great, bed comfortable.
Decor was tasteful and suited to relaxation.

Self

10/10

Exceptional

11 Apr 2026

Elisabeth

Beautiful grounds and welcoming sraff. The hotel was excellent value and wecwill stay there again. We especially loved how quiet it was.

8/10

Excellent

11 Apr 2026

Andrew

Nice stay

10/10

Exceptional

10 Apr 2026

Heather

The room was comfortable althoigh ot would have been nice to have more vegan options for the hot breakfast.
The meal we had in the bar, was lovely and the staff very helpful.
Wandering around the grounds was very relaxing.

Partner

6/10

Pleasant

10 Apr 2026

Rachel

Had to swop rooms twice as first room paint was scuffed, bed not clean. 2nd room (upgraded to superior) was right next to air con which kept me awake all night, has cracks in paint work and mould in bathroom. 3rd room was very nice.
Staff were lovely and bar area was nice. Gardens beautiful. Rest of hotel (not shown in website) photos needs renovation with broken window in corridors, scuffed and peeling paint.

Partner

10/10

Exceptional

10 Apr 2026

Lynn

Good

Business

10/10

Exceptional

10 Apr 2026

Luisa

What a lovely 3 night stay we had. Staff very friendly and attentive, room gorgeous, beautiful grounds to stroll around and enjoy. We had the pool all to ourselves, it really was a treat. Highly recommend staying here. We will most certainly be back.

10/10

Exceptional

08 Apr 2026

Roger

Great room, staff were very helpful and friendly, had a lovely meal in the restaurant
Would definitely recommend

Self

8/10

Excellent

08 Apr 2026

Mark

Bottom of bathroom door chipped and flaky Paint

Partner

10/10

Exceptional

07 Apr 2026

Mobolaji

Yes

Partner

10/10

Exceptional

06 Apr 2026

Martin

The room was very clean, and the staff we interacted with were friendly and helpful. We used the restaurant in the evening, and the food, although plain, was well-cooked and well-presented. The breakfast was great, and even though it was self-service, the food was fresh and replenished regularly. The grounds are wonderful, and the hotel is quiet and away from major roads.
Thoroughly enjoyed being there.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

David Anthony

Good breakfast and plenty of parking.

Self

6/10

Pleasant

04 Apr 2026

Richard

Room was clean as such, stains on the floor and marks on the wall. Remote control for the tv had no back to it and felt dirty. Room was smaller than we are used to. Overall for the price we payed it was “barely” acceptable. Didn’t get a great nights sleep. Noise of the heat/air con in the ceiling added to the noise throughout the night.

8/10

Excellent

02 Apr 2026

Sarah

Parking is brilliant!
Staff are very friendly.

Partner

10/10

Exceptional

02 Apr 2026

Ashley

Clean room, friendly staff and the breakfast was amazing!

Partner

8/10

Excellent

01 Apr 2026

Ben

Had a nice stay. Breakfast was good and the gardens are amazing. The room was clean and tiny but needed alot of TLC

Partner

8/10

Excellent

31 Mar 2026

Michelle

Perfect hotel for visiting the Harry Potter studio tour. Rooms are a bit dated but clean and have everything you need.
Nice breakfast and friendly staff

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Stephen

Aesthetic location

10/10

Exceptional

31 Mar 2026

Matthew

yes the breakfast was fresh and parking safe

Self

8/10

Excellent

29 Mar 2026

Ella

Room: Clean room, welcome cake and petals on the bed. Nice and modern with all amenities you’d hope to see. Only negative was that the room was very loud. We could hear everyone’s conversation extremely clearly as they walked past our room which did wake us up, especially as we were by the start of the corridor in room 47.

Hotel as a whole: Grounds were well kept however very quiet. I assume the hotel is a venue for conferences and weddings as lots of function rooms.

Staff: Staff were 50/50. Some lovely others not so warm.

Other facilities: Pool we didn’t use. Restaurant not used. Breakfast was nice. A good selection for £10pp and open from 8-11 which we thought was very good, normally breakfast stops at 10 so this was nice to see. Bar was small, it wasn’t busy so it was okay but I could imagine it different if busy.

Partner

8/10

Excellent

28 Mar 2026

Zoe

Hotel was good for a one night stopover. Clean rooms but walls paper thin could hear next doors conversation, bed was firm with good fluffy pillows, basic breakfast but enough to fulfil expectations.
Photos of property feel a little misleading as you do not go into main property, the hotel reception is a separate building and standard rooms are in another building attached to that. We stayed in a standard double.

Partner

8/10

Excellent

25 Mar 2026

Jessica

The room and communal areas were very clean, the room was beautiful. A few disappointments, we had no instant coffee in the room only coffee pods with no machine, our chosen breakfast wasn’t available and there was some miscommunication with the menu items, and the shower was very slow draining

Partner

6/10

Pleasant

24 Mar 2026

Tim

Rooms were lovely and this stately home had real character. Lovely gardens to walk in and relax.

Business

8/10

Excellent

18 Mar 2026

Anthony

Nice

10/10

Exceptional

18 Mar 2026

Marie

This was a perfect place to stay before visiting Harry Potter Studio tour, we had a large family room and the staff were super friendly and helpful, was so pleased with the service. We had a swim in the morning and had the pool to ourselves.

Family_with_children

10/10

Exceptional

18 Mar 2026

Lynn

Lovely reception staff

Business

10/10

Exceptional

09 Mar 2026

Toni

Lovely stay , friendly staff , beautiful grounds.

Partner

6/10

Pleasant

09 Mar 2026

Katy

Parking was easy but not secure, staff were wonderful. Pool was really dirty and room wasn’t the best

10/10

Exceptional

06 Mar 2026

Michelle

Amazing hotel beautiful location, lovely grounds. The staff were really lovely and helpful, with everything they gave us a map to Harry Potter as the hotel is a Perfect location if you are visiting the Warner brothers studio. It’s a 20 minute walk or 5 minute taxi ride for £6. There is Nothing else in the area to do, however, you can visit the town of Watford, which is a 10minute taxi ride away £10. Lots of pubs and restaurants

10/10

Exceptional

06 Mar 2026

Nadira

Parking was great

4/10

Poor

05 Mar 2026

Neil

Room was small but ok for the night

The resteraunt was a disaster - terrible service

49 mins waiting for a salad and it still didn’t turn up and so walked out

Quite a sterile dining room

Self

10/10

Exceptional

27 Feb 2026

Marc

Very tidy room. Friendly staff. Good food, really enjoyed breakfast. Great bar. Excellent parking.

We didn't use the pool but it looked very inviting.

10/10

Exceptional

27 Feb 2026

Lynn

Lovely reception staff

Business

8/10

Excellent

24 Feb 2026

Hunter

Decent room. Good price. Breakfast was barely acceptable. My main complaint is much of th building looks worn down and thus not very cleanly.

8/10

Excellent

19 Feb 2026

Maxine

.

Business Self

10/10

Exceptional

18 Feb 2026

Carly

Staff were helpful. Added birthday banners to my friends room when I asked them to.

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

jo

The room was clean but cold, the air con allowed a heating mode but was so noisy this could not be used over night, after asking an extra duvet was provided which helped a bit.
The TV only worked on terrestrial channels, and also only worked on the first day, the second night of our stay it did not work, the remote was also reluctant to work. I was too tired and cold to request a solution.
The hotel website does not explicitly say that the main accomodation is housed outside of the main house with it's art deco interior. This was disappointing, although we still found the baby grande piano to play.
On a positive the swimming pool was warm and lovely to be able to access. The food was good, the staff were professional and attentive. A 20minute walk round to HPstudio made the hotel perfectly placed, but it felt that with the above issues it played on this factor.

Friends_and_family Family

4/10

Poor

15 Feb 2026

Jack

The bed was not comfortable at all the ceiling was peeling in the bathroom the walls are like paper thin got woke up early by next room talking/shouting breakfast was great tho

Leisure Partner

10/10

Exceptional

11 Feb 2026

Stephanie

Stayed in the Gladstone - lovely room and comfortable bed. Bathroom was fabulous with a super shower. Checking in was easy, arrived late but the gentleman was very polite and helpful. Breakfast had plenty to choose from with good options, staff were also lovely. Really enjoyed our stay!