Name: Olde Kings Arms
Address: 41 High Street, Hemel Hempstead, GB

10/10

Exceptional

12 Jul 2026

Sarah

The staff were all very friendly especially the lady who served us the breakfast each morning.
We were very thankful for the aircon as it the area was in the middle of a heatwave. Definitely come back again and recommend to others

Partner

8/10

Excellent

04 Jun 2026

Andrew

.

Business

10/10

Exceptional

30 Apr 2026

Pauline

All clean
Friendly staff

8/10

Excellent

16 Apr 2026

Samantha

Good accommodation

Partner

10/10

Exceptional

17 Jan 2026

Jack

The room was stunning , the staff was absolutely lovely , and the pillows were the comfiest pillows ever lol

Would think it would be loud on a friday night as its above a pub but didn’t hear a sound so i slept like a baby

Highly rect

Self

10/10

Exceptional

13 Jan 2026

Chloe

Great stay! friendly accommodating staff and truly dog friendly.

Leisure Pet

6/10

Pleasant

16 Nov 2025

Karen

Lovely staff very accommodating.
Bathroom and small bed in need of an upgrade. Could be nice to have small fridge in room to store a cold drink or water. Nice bar food and lovely breakfast.

Leisure Family

8/10

Excellent

27 Oct 2025

Angela

Clean room and good heating

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Hilary

Friendly welcome all staff helpful and good breakfast included in the overnight stay.
Our room needed a little bit of TLC as ceiling light broken and ceiling decor looked tired.
But the rooms were clean, bed was comfortable, fresh clean towels provided and tea /coffee facilities well stocked.
Overall a nice relaxing quiet stay and would be happy to use again

4/10

Poor

05 Oct 2025

Joanne

Rooms very small accessible room had doors not widened so only just got in. Says has good access ability but steps into pub area with two doors. Unable to use accessible toilet due to function in that area. All tables had reservations on them so unable to eat there on evening.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Rupert

Really enjoyed my time

Business Self

8/10

Excellent

10 Sep 2025

Steve

Air conditioning meant the windows remained closed and outside noise kept to a minimum, while keeping the air in the room fresh. Room was not on a main road, but next to a footpath.
Beds were comfortable. Room and ensuite were clean.
Wifi was poor, maybe due to old building having thick walls.
No parking, but parked on the street to unload and check in. Inexpensive car park nearby.
Great for one night's stay.

8/10

Excellent

12 Aug 2025

Andrea

The staff are amazing and really made us feel welcome! The pub is great, with lots of history, good food and great service.
The room itself is a bit dated, but clean with a comfortable bed. Love the old town location and 16th century history.

Leisure Friends

8/10

Excellent

30 Apr 2025

Paul

Great hotel but a couple of issues.

Charming and quirky old hotel. Friendly and efficient bar/check in staff. Spacious and clean room. Room 6 is due a refresh. Decor looking a bit tired. Slow service taking breakfast order and food not quite up to usual high standard.

Business

8/10

Excellent

04 Apr 2025

Paul

Avoid room 1 until they dirt out the fan noise.

Charming old coaching inn. I stay here regularly when visiting Hemel. The service and breakfast is always excellent. Room no 1 is one of the smallest and usually OK. On this occasion, there was a noisy fan outside the room which meant I didn’t get much sleep.

Business

10/10

Exceptional

27 Feb 2025

Patricia

Tricia’s Review

Overnighted at this historical and characterful abode. Great hospitality in a unique setting.

Partner

4/10

Poor

27 Feb 2025

Verified traveler

Needs some work but could be a nice place.

The staff was great and Polite. No parking available had to walk 5 mins to carpark that you could only pay till 6pm then it was free till 8am but had to go back to get another ticket if you was planing on not leaving till after 8am. The place need a bit of freshing up. Stairs to my room was very steep and narrow. The room was ok but needed some work. The shower only had one temperature and that was cold. But the bath water got hot so not end of the world. Heating in my room, was either to hot or cold. Bath room needs a clean and lick of paint.
Food,
The cooked breckfast was alright not amazing. Coffee was horrible. Creamy mushroom starter was nice but a bit oily, stake and chips main, chips not cooked enough was hard and not sure what they put on the stake to cook but it ruined the taste.

Business

8/10

Excellent

12 Feb 2025

David

Overnight stay in Hemel Hempstead

Real ale pub with a cracking breakfast
Plenty of on street parking opposite
Plenty of restaurants nearby
Friendly staff

Business

6/10

Pleasant

10 Feb 2025

John

Charming coaching inn.

Friendly staff and impressive 16th century coaching Inn on the cobbled old town high street.
Bedroom was small, but not uncomfortably so.
Shower head was split causing water to spray everywhere except where it was needed!
Small bath towels.

Business

8/10

Excellent

11 Dec 2024

Paul

The least corporate hotel in Hemel.

A welcome change to the usual chain hotels. Loads of charm, albeit with creaky floors and dodgy plumbing.

Business

6/10

Pleasant

06 Dec 2024

Ian

Away for work

This was a 1-night stay for work. I was in room 3, which was at the rear of the pub. The room was small with not a lot of floor space (which was okay for 1 night). Heating was from an air conditioner in ceiling, so could not have on over night as it made a noise. Ensuite was cold (this was in December) and just about alright for size. Wifi was good. There was a green exit light above the door which meant the room was not dark when lights off.

Breakfast is included and starts at 7am, but on my stay I had to wait until 7:30 for my cooked breakfast and I was the only person waiting for breakfast

Business

10/10

Exceptional

22 Nov 2024

SIMON

Always a friendly welcome

Always really welcoming. Great food. Good location.

Business

8/10

Excellent

14 Nov 2024

Paul

Overall very good.

Always quirky, bit shabby but a warm welcome and great breakfast.

Business

10/10

Exceptional

07 Nov 2024

Chris

Great hotel with lovely food

Exceptional service and lovely evening food

Partner

8/10

Excellent

26 Sep 2024

Ai Ling

Good breakfast choices. Friendly staff.

Leisure Partner

6/10

Pleasant

24 Sep 2024

Martin

The room was fabulous, beams and full of character. The bec was very comfy, especially the woollen blanket!
There was a fair bit of dust around. The bath was grubby. The shower headwould not stay up.
The menu for me was limited as I am a lactose intolerant coeliac but the chef did manage to conjure up a gluten free pizza base with vegan cheese, so full marks for him for effort!

Leisure Self

4/10

Poor

21 Sep 2024

Anne

We had booked for two nights, but we only stayed for one. I booked a twin room, but got one with a double bed and a single bed. The single bed was really uncomfortable, just a thin mattress over lumpy springs, so we couldn’t use it. The double bed was fine but the pillows were hard. The bathroom looked as though it had been refurbished, but the sink had a crack and the plug hole was dirty. The worst thing was the shower door. The plastic edging was filthy with green mould around the bottom. The pub was in need of refurbishment, the window frames were rotten and the stone floor behind where I was sitting had crumbled. The food was fine and staff were lovely. I would not go back and we left afte4 one night because nothing felt very clean.

Partner

10/10

Exceptional

17 Sep 2024

Nicholas

Very helpful staff.

Self

10/10

Exceptional

11 Sep 2024

Natasha

Excellent stay

Leisure Friends

10/10

Exceptional

06 Sep 2024

Natalie

We had an amazing stay. My friend and i took my daughter to harry potter studios, which was just 15 minutes away. The room was comfortable and clean, maybe just needs redecorating.
The staff were all very friendly and helpful and the food was great.
The area around the hotel was beautiful, well looked after with a beautiful park and play area.

Friends_and_family Family

10/10

Exceptional

05 Sep 2024

Steven

Free parking overnight, great service, excellent breakfast

Business Self

10/10

Exceptional

30 Aug 2024

Aaron

Great place and Great staff

Brilliant stay made all the more better by Michelle, who made my wife and I feel really welcome. Her enthusiasm was infectious. Definitely will be back again

Business

8/10

Excellent

28 Aug 2024

Paul

Quirky place. Lots more atmosphere than the usual chain hotels. Great breakfast and friendly staff. Usual creaky floorboards and dodgy plumbing you find in old buildings. Could use dimmer lights in the emergency “alway on” lights in the bedroom and double glazing to keep the town noise out.

Business

6/10

Pleasant

22 Aug 2024

Mr Peter

Been using this pub/hotel since it was first opened by the mother and son combo, stepping over off cuts of carpet and other things on the snagging list to get the place up and running. Have been back many times to visit my daughter who lives just up the road but this visit was a disappointment. The place needs a refurb, doors don't close, furniture damaged and things like the wrong light bulbs used in some areas. All top off by a 45 minute wait for breakfast, shame really.

Leisure Family

10/10

Exceptional

13 Aug 2024

Joanne

A lovely nights stay.

Lovely 1 night stay as part of a business trip. Staff very friendly, ate evening meal in the pub downstairs - a laminated menu but great tasting pizza! Breakfast included in the price was good size portions. All in all will stay again when next in the area.

Business Self

8/10

Excellent

05 Aug 2024

Kevin

Adequate.

The room was adequate and clean as we had the disability room.

Partner

10/10

Exceptional

30 Jul 2024

Paul

Full of character and well worth a visit.

Lovely hotel and full of character. Makes a great change to the usual corporate clone hotels. Really friendly people and freshly cooked quality breakfast. It would be great if the fans in adjacent rooms could be replaced. They sound pretty ancient and are really noisy. As a light sleeper this makes it difficult to get a good night’s sleep.

Business

10/10

Exceptional

29 Jul 2024

Colin

I was expecting some noise as the property is a part of a busy pub in a popular area. There was no noise whatsoever.

Check in was fuss free and casual. Comfy bed and decent shower.

Leisure Self

10/10

Exceptional

23 Jul 2024

lee

Great little stay

We was greeted by a guy behind the bar. Saying we had a booking, he put a little sign out saying he would be back soon. He then took us to our room. My wife has walking disability. But, he just took his time and waited. Shame the weekend breakfast time was not before 8.30 am. But, the stay was still very good. even with window open, didnt hear much noise at all.

Friends_and_family Family

10/10

Exceptional

22 Jul 2024

Kerry

Will be back 😀

Perfect location for our family get together, staff were super friendly, room was clean and tidy, breakfast was lovely too.
1 minor was the ladies toilets in the pub weren't cleaned very well.

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Nicola

Lovely little place.

Recently stayed for a weekend with my wife. Stayed in room 4, which although it was compact it had everything you could need. Shower was amazing, bed was comfy and the air con/heating was perfect. The room was slightly dusty but not dirty, we wernt bothered by the dust, its an old building so expected it. Towels supplied along with teas, coffees, sugar and milk. Staff accomodated with everything we could need, english breakfast was lovely! Off the menu i cant recommend the steak sandwich enough!! Seperate entrance to the accommodation to come and go as we pleased which was nice. Could hear some noise from outside but i wouldnt say it was excessive and can hear other people walking around goin to their room but that is to be expected, nothing that would put us off staying again. Overall a great hotel to stay in, with lovely food & staff. Thanks for a great weekend.

Partner

8/10

Excellent

04 Jul 2024

PaTricia

very old property in a pretty run down area

Leisure Friends

8/10

Excellent

26 Jun 2024

Verified traveler

Lovely little hotel/inn, very friendly staff and service. Would definitely stay again but just wish the midweek breakfast times were a little longer

Partner

10/10

Exceptional

21 Jun 2024

Verified traveler

Lovely hotel and staff, but in need of carpet wash

Lovely pub and hotel. The staff were very helpful and cooked breakfast and juices were good, although some plant-based milk would have been nice for cereals or coffee.

Room was well prepared and mostly clean, but let down by the carpet - it was in dire need of a wash. Unfortunately I didnt have time to highlight to the staff directly during checkout. However I'd still recommend based on the character of the place and the excellent staff.

Friends_and_family Family

8/10

Excellent

11 Jun 2024

Steven

Good budget accomodation, great staff and breakfast, no fault of the hotel but sleep was challenging thanks to other inconsiderate guests deciding to have a very extended party in the hallways/nearby rooms in the very early hours of the morning.

Business Self

8/10

Excellent

28 May 2024

Barry

3 days in Hemel

We have stayed here a number of times in the past,when they had free on-site parking,which helped.Sadly,that has gone now.
Pay parking is nearby and gives you a break between 6pm and 9 am.
Room was good and breakfasts were hearty.

Partner

6/10

Pleasant

26 May 2024

valerie

Hosts were polite and helpful. Room could’ve been cleaner… bacon amazing

Partner

8/10

Excellent

08 May 2024

Paul

A bit quirky but lots of character.

Comfortable bed and good shower. It would be great if it had double glazing to reduce street noise. Also the emergency lights never switch off completely. Could be a problem if you are used to total darkness to sleep.

Business

10/10

Exceptional

27 Mar 2024

Will

Lovely pub

Nice homely rooms, much nicer than a generic hotel room. Breakfast and hot drinks made fresh for you each morning. Great service throughout. I stay here every time I'm here for work.

Business Self

8/10

Excellent

25 Feb 2024

Paul

Quirky hotel with good nearby dining options.

Lovely quirky hotel in the centre of the old town. Great Thai and Indian restaurants only a short walk away. Friendly staff and good breakfast. It’s a bit noisy and the emergency lights in the room never switch off. Overpowering air freshener had to be unplugged and out in a drawer.

Business

10/10

Exceptional

15 Feb 2024

Simon

Old Town pub with rooms - highly recommended.

This is a great pub with rooms. I used it a lot before the pandemic and starting to use it again now. It's a great place to stay when in Hemel Hempstead. Reasonably priced. Friendly staff. Cracking breakfast (served by the wonderful Michelle). I definitely recommend it.

Business

10/10

Exceptional

01 Feb 2024

Richard

We’ll worth the stay.

A great stay in a comfy bed, warm bedroom and excellent facilities.

Partner

8/10

Excellent

07 Dec 2023

keith

Watch the wirld go bye 👋

Paid parking was very close by, but free from 6pm, & only 50p/hour, so no biggie.
Room was a little tired, but had aircon so a plus for summer use.
Rooms are directly opposite a nightclub & there are alot of very active bars in this highstreet.
There was noise for several hours ~1am - 3am, but yo be fair not the hotels fault & didnt really bother us, we were awake anyway.
This is actually a great spot for a night out, we had a great time within 100 yards on either direction, really enjoyed it.
Breakfast was good and overall price was very competitive.
Dint let the noise put you off, embrace it & nake some of your own.

Friends_and_family Family

10/10

Exceptional

13 Oct 2023

David

What a great place. Charming and helpful service, lovely old building, very comfortable. Good pub food and an excellent breakfast. Pub goes out of its way to be eco friendly.

Partner

10/10

Exceptional

02 Oct 2023

Samantha

Great little B&B

Staff were so friendly and helpful. We ate in the bar and the food was lovely. Room quiet and comfortable

Partner

4/10

Poor

24 Sep 2023

Carolyn

Definitely not good value for money. Incredibly noisy; both inside and outside the pub with drunks wandering past shouting until well after 3:00a.m. The room was tiny without even a bottle of water on offer, although there were tea and coffee making facilities, and the tap water was lukewarm. Whilst not remotely the hotel's fault Expedia really let me down as I had searched for hotels in Berkhamstead and only found that I had managed to book a room in Hemel Hempstead for the night on finishing dinner in Berkhamstead. After a pretty much entirely sleepless night I gave up and set off for home at 6:00a.m. I will not use either Expedia or The Olde King's Arms again.

Leisure Self

6/10

Pleasant

07 Sep 2023

Carla

Room was lovely, bathroom a bit tired looking.

Leisure Family

8/10

Excellent

21 Aug 2023

Trevor

One night stay

Good position. Evening food was reasonable, breakfast was ample and good. Mattress sagged a little and daughter said her mattress uneven.
Wifi did not walk all the time we were there. Provider \"had been called\" but didn't get it operational before we left.

Friends_and_family Family

10/10

Exceptional

21 Jul 2023

Douglas

excellent service great breakfast good location

Friends_and_family Friends

8/10

Excellent

04 Jul 2023

Leonnie

Service was good, some of the things we ordered were not available due to limited stock but friendly, clean and a good breakfast but no mushrooms!

Leisure Friends

10/10

Exceptional

01 Jul 2023

Danielle

Our family room was so spacious. Staff very friendly. Breakfast was included and cooked to order. It’s right on the high street with lots of other pubs nearby so it was a bit noisy on the street outside til late, but expected somewhat if you’re staying at a pub that’s serving to midnight anyway. We were very happy with our stay and would stay again.

Business Family

10/10

Exceptional

13 Jun 2023

Mark

The room was really spacious, clean with a very comfortable bed. The breakfast included was really good, freshly cooked and the staff where all really nice and helpful.

Leisure Partner

10/10

Exceptional

07 Apr 2023

Alexa

Great

6/10

Pleasant

31 Mar 2023

Dave

Ok

Advertising on site parking but none
Shower needs re grouting desperately
Staff friendly

Self

10/10

Exceptional

30 Mar 2023

Nicola

Lovely comfy rooms set behind the pub in the old town of Hemel Hempstead. The wonderful friendly staff made me feel so welcome and really looked after me, making me breakfast sandwiches when I had no time for breakfast. Great food. Excellent shower in bathroom!

Business

6/10

Pleasant

27 Mar 2023

miss d

Wi fi down the entire time. Booked table for dinner and we were warned there was a private function setting up round us and that we needed to be gone by 6. At 5.15 were asked to finish up so felt a little uncomfortable. No Pizzas available on the menu and the platter for £17 wasnt worth the money. Breakfast was lovely and bed comfy.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2023

Christopher

Easy stay, great breakfast available in the morning and friendly staff!

Business

10/10

Exceptional

06 Mar 2023

mark

The owner, manager and staff were all so helpfull, polite and friendly.
The food was excellent.
The room was fantastic lovely and clean and well maintained.
We are looking at going back next year but with the family this time.
I would highly recommend The Olde Kings Arms to any one.

Leisure Partner

8/10

Excellent

25 Feb 2023

Andrew

There was a warm and friendly welcome at this Inn with rooms - great location in the old town with historic buildings and a cluster of great restaurants - recommend the Cochin - a South Indian restaurant - Michelle at breakfast makes everyone feel welcome. Rooms small, simple, very clean with nice en-suite.

Business Self

10/10

Exceptional

23 Feb 2023

Philip

This is a quaint pub, which is not contrived for tourists. People who are used to staying in old, quirky, one-off places will like this. Those used to slick, modern hotel rooms might struggle with some of the idiosyncrasies. Lots of little steps and stairs and low beams. Manager Brett was great.

Business Family

8/10

Excellent

05 Nov 2022

Tony

Welcome from young lady was lovely, room was A1 as was lady serving breakfast couldn’t no enough!! All good was Excellent! Only Criticism was very poor parking, had to park down the road.

Leisure

10/10

Exceptional

27 Oct 2022

Kathleen

Helpful staff

Very helpful breakfast staff and chief made pancakes special for my son even though not on menu

Friends_and_family Family

6/10

Pleasant

27 Oct 2022

MR P A

Lovely building and staff. Just needs a clean.

Lovely old building with lots of charm. Very friendly staff and great breakfast. I just wish they would clean the place. Curly hairs by the sink (not mine) and grubby shower. Also emergency lighting in bedrooms is so bright, you’ll need a blackout mask.

Business

8/10

Excellent

02 Sep 2022

MR P A

Lots of character

Great hotel and full of character. A nice change from the corporate chains. However, this is in a busy town centre so there is lots of noise, both from the creaking floorboards and early morning bon men.

Business

10/10

Exceptional

18 Jun 2022

DOUGLAS

Quirky little Inn in the old (and easy to access) part of Hemel Hempstead. While parking appeared to be an issue, there were several options available. Despite being a pub, it was quiet after 10 p.m. Very helpful morning staff, fantastic breakfast choices….would return here in the future.

Leisure Self

10/10

Exceptional

06 Jun 2022

Paul

Lovely stay

Lovely inn in a quaint high street. Friendly welcome, good food and drinks and a lovely sunny front beer patio area

Friends_and_family Friends

10/10

Exceptional

17 Feb 2022

Sophia

The staff could not have been more helpful or friendly. The room turned out to be more like a flat which was fantastic. A very quirky, clean and comfortable stay. The car park on the High St was very very cheap too.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2021

Dave

My wife and I stayed overnight in a very comfortable room. The atmosphere in the bars was excellent and all the bar staff were friendly and looked after all the customers very well. The breakfast was made with good quality ingredients and was cooked and presented excellently all served by a lovely bubbly waitress. Excellent place to stay.

Partner

6/10

Pleasant

13 Nov 2021

gary

Fabulous, quirky old pub with rooms. However customer service not quite what it might be.

Partner

8/10

Excellent

22 Oct 2021

C

Handy overnight stay

All other things being equal,I prefer to stay at smaller \"pubs with rooms\" types of places rather than pay \"The Corporate Dollar\" in a faceless bed factory. This place did not disappoint. A friendly welcome, a comfortable bed, a quiet night, a good night's sleep. No it's not The Ritz but it is good value, has character, with a personal touch and a superb, cooked-to-order breakfast. Expectations were met on the accommodation and exceeded on the food. I'd stay there again!

Partner

10/10

Exceptional

04 Oct 2021

Bernie

Small but Sweet

Fab little place

Business

10/10

Exceptional

15 Sep 2021

MR P A

Great characterful hotel and pub.

Great characterful hotel and pub. Central location with good choice of restaurants nearby. Excellent breakfast freshly cooked to order.

Business

8/10

Excellent

05 Sep 2021

william

olde wordly coach house in ihe olde town clean and very comfortable good sized room staff very friendly and helpful, certainly value for money

Leisure Partner

8/10

Excellent

12 Jul 2021

Verified traveler

Lovely quaint period building, bed was amazing, shower nice and powerful, decor and fittings a little dated but adds to the character, breakfast was lovely, staff really friendly, they did not open until 4pm which was a bit frustrating but that was probably due to current restrictions. Beautiful part of the old town. I didn't eat there but the menu for the evening looked really nice, definitely recommended this hotel for a pleasurable stay.

Leisure Self

10/10

Exceptional

29 Mar 2020

Verified traveler

The hotel I was nice and private and room very comfortable.

Partner

10/10

Exceptional

10 Mar 2020

Julia

Great staff, especially Lady at breakfast. Cosy rooms attached to pub.

Business

8/10

Excellent

23 Feb 2020

Verified traveler

cute traditional pub, very friendly and helpful staff, nice rooms

Business

8/10

Excellent

12 Feb 2020

MR P A

Worth a stay.

Great, friendly place. Super breakfast. I had a large glass of standard white wine (Sauvignon Blanc) in the pub bar, it seemed a bit steep at £9.20.

Business

6/10

Pleasant

08 Feb 2020

Verified traveler

Michelle - what a great host.

Upon arrival the team checking us in were helpful and professional, and showed us to our room. Upon entering the room there was an unusual smell and we asked if we could swap rooms, unfortunately for us the hotel was fully booked. As we only had one set of towels, when asked for an additional set the team also provided some air fresheners for the room. The pub is really quirky and a lovely building, but the cleanliness of the rooms needs some addressing and the room itself having some TLC put back into it. Unfortunately for the pub, the room backs onto a private carpark and someone in the flats needs to understand how to turn their car alarm off 2/3 nights it kept going off - so that along with a noisy revving motorbike meant we had very little sleep. The best part of the trip for us was being greeted by a very friendly, attentive and welcoming Michelle - she is a keeper! Breakfast was ok, but perhaps getting in some diary free butter was seal the deal for a cracking breakfast.

Business

6/10

Pleasant

23 Jan 2020

Verified traveler

It was ok....

We stayed for One night before going to the Harry Potter experience.
Good points: it was clean, tidy and well maintained. Breakfast was nice with great coffee.

Bad points: the mattress was a little tired and I think the parking needs to be explained in more depth.
Parking is down the road in a pay& display. Its cheap as chips and If you really want they will reimburse you! But it’s not free.

Friends_and_family Family

10/10

Exceptional

08 Dec 2019

Lesley

Very good stay.....

Very central in the Old Town Main Street, lovely pub and much bigger than it looks. Our room was plenty big enough for 3 adults, very nice en-suite. Breakfast very good, cereal to start and then a good choice from the breakfast menu.

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

Brian

Quick nice stay

Late arrival, just over night stay and breakfast
Room Comfortable, good bed, good shower, Air Con OK
Street quiet.
Breakfast good cooked to order#
Staff friendly and helpful

Self

10/10

Exceptional

15 Sep 2019

Verified traveler

Nice spacious and clean room, friendly staff and great food

Leisure Partner

6/10

Pleasant

12 Sep 2019

Verified traveler

We were supposedly ‘upgraded’ to a twin bed room that was for disabled people. Fortunately we do not require this but if we had it would have been virtually impossible to maneavor a wheelchairs inside the room due to lack of space. Sink was VERY low to accommodate a wheel chair but no hot water. Shower was good as was breakfast. However parking was a real issue and it’s not the easiest place to find!

Friends_and_family Family

8/10

Excellent

26 Aug 2019

Verified traveler

Stopped for a few nights the staff and service were excerllent good location in the old town and easy to get to from the train station just a short taxi ride.

Leisure Friends

10/10

Exceptional

05 Jul 2019

Geoff

A comfortable and friendly stay

Our spacious room was excellent, The only difficulty are the narrow steep stairs in the very old building. This can be expected in a building with such history. The staff and the manager, Ben, were most accommodating, including allowing us to park in the hotels reserved space for the day after our one night stay there when we went into Central London by rail.

Partner

6/10

Pleasant

03 Jul 2019

Verified traveler

Overall not a bad place.
Room was fine but mattress topper was clearly needing cleaning as stain was visible through clean sheet. I mentioned this to the lady running the breakfast show, apparently they are getting new ones.

Breakfast menu stated cereals/fruit were available and to help ourselves, as well as the cooked breakfast menu.
There were no cereals /fruit available .....only cooked breakfast which was actually very nice.
Mixed feelings but wouldn’t totally rule it out if needing accommodation again. Staff were fine and helpful.

Friends_and_family Partner

10/10

Exceptional

28 Jun 2019

SIMON

Business trip to London

Great food and atmosphere in the centre of Hemel. Took about 35 mins into London by car. Lovely pub!

10/10

Exceptional

23 Jun 2019

Verified traveler

A great place , lovely rooms.Bright decor , cosy beds , air con and fantastic wet room.
The staff were very friendly and an excellent breakfast.