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Half Board
Usually includes breakfast and one additional meal.
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Luton Hoo Golf And Spa
London · United Kingdom
The Mansion House, LutonView location
8.6/10Excellent563 Reviews
Cleanliness9.0/10 9.0
Service8.4/10 8.4
Comfort9.0/10 9.0
Condition8.4/10 8.4
Location9.4/10 9.4
Neighborhood8.6/10 8.6
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Luton Hoo Golf And Spa
This property boasts a countryside setting in Bedfordshire. Luton Airport is just a 10 minutes' driving distance away. Heathrow International Airport is a 40 minutes' car journey from the property.
Stunningly situated amidst 1,000 acres of parkland and gardens, which were designed by Capability Brown, this spectacular hotel oozes regal elegance and splendour. Mature trees are dotted throughout the surroundings, while the River Lea flows by the property.
This luxurious mansion tempts visitors into a world where classical charm, contemporary style and traditional elements are combined. The sumptuously-designed guest rooms exude character and charm. Guests can enjoy boating and fishing in the lake. Guests can dine in the original state dining room, which is drenched in regal glamour.
This hotel is sure to surpass the expectations of even the most discerning traveller.
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Located in Luton, Luton Hoo Hotel, Golf And Spa is in a rural location, a 1-minute drive from Luton Hoo Estate and 7 minutes from Stockwood Discovery Centre. This luxury hotel is 15.6 mi (25.2 km) from Warner Bros. Studio Tour London and 12.5 mi (20.1 km) from Knebworth House.
Make yourself at home in one of the 72 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.
-
Optional fees
- Fee for English breakfast: approximately GBP 25 for adults and GBP 10 for children
- Pet fee: GBP 30.00 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
German
Lithuanian
English
Latvian
Polish
Dutch
Spanish
Nearby attractions
Luton Hoo Estate
0.4 km / 0.2 mi
Stockwood Discovery Centre
1.7 km / 1 mi
University of Bedfordshire
2.3 km / 1.4 mi
Grosvenor Casinos
2.4 km / 1.5 mi
Luton Mall
2.6 km / 1.6 mi
Kenilworth Road Stadium
4 km / 2.5 mi
Woodside Animal Farm
4.4 km / 2.7 mi
Chiltern Hills
6.4 km / 4 mi
Harpenden Leisure Centre
6.9 km / 4.3 mi
Big Space
7.6 km / 4.7 mi
Someries Castle
7.7 km / 4.8 mi
Hertfordshire County Showground
8.5 km / 5.3 mi
Funtura Family Entertainment Centre
8.5 km / 5.3 mi
Aldwickbury Park Golf Club
9.2 km / 5.7 mi
The Hat Factory Arts Centre
9.8 km / 6.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 72
- Number of floors (main building): 3
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 42 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Bicycle hire service
- Bellboy service
- Fireplace
- Currency exchange facilities
- Cloakroom
- Lift access
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant: 2
- Non-smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Game room
- Sauna
- Steam bath
- Hot tub
- Solarium
- Massage
- Spa treatments
- Beauty salon
- Breakfast
- Picnic
- Non-smoking establishment
- Fitness
- Billiards
- Golf
- Tennis
- Golf practice facility
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Luton Hoo Golf And Spa
100
reviews shown
Daniel
Great staff. Helpful
Katherine
I can't tell you how much I love Luton Hoo, it grounds, trees, and peace. I wish the house and the staff well over the next 3 years refurbishment. Madga, Chris and Pooja were particularly wonderful but the hotel's staff are so passionate and wonderful and it really shows. This was our 5th visit and I can't wait for our 6th. Thank you Luton Hoo team so much!
Christopher
Unfortunately our stay did have a few hiccups that the staff tried their best to rectify but in the end it just made for a bit of an uncomfortable staying and leaving experience. May be something to do with the upcoming 2-3 year renovation of the hotel but definitely felt like a few things were off for a 5 star experience. Would place it somewhere around a solid 4.
Kawaljit
Great!
James
Nice setting, but that's about it. Golf course is closed, as is associated 19th hole. Property is about to undergo renovation and it needs it. No bar, all silver spoon esque table service in lounge seats. Nowhere comfortable to work except in the room, which was generous in space with good provision but also very dated. Wouldn't stay again, not what I was looking for in a business stay hotel.
Mohammed
Period property with well trained staff
Nice setting and grounds. Work seems to have started on a 3 year renovation project. Parts of the interior are worn out but its probably lasted many decades and the estate was very clean. Staff were very helpful.
Leigh
Be surprised if this hotel lasts another 3 months!
Beautiful grounds, view from the room.
Apart from that definitely not 5 star.
We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let
me deal with this and I’ll be right with you!
We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more!
Room ok, very tired.
Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted.
Checkout, no one to help with luggage again.
When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
Apart from that definitely not 5 star.
We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let
me deal with this and I’ll be right with you!
We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more!
Room ok, very tired.
Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted.
Checkout, no one to help with luggage again.
When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
Antony
The pool was good, the breakfast was good, the room was good, the staff were good.
Shreya
Beautiful property
Gillian
Poor Service
We stayed at Luton Hoo last year and were impressed with how dog-friendly they were – they even set a proper dining table for us in the main hall so we could enjoy breakfast comfortably with our dog. That’s why we chose to return.
This time was the complete opposite. When we asked for the same arrangement, the manager was rude and dismissive, saying “no, we can’t accommodate you.” When I explained it had been done before, he told me it was “a mistake” and then walked off. We were left balancing plates on our knees on sofas by a constantly opening door – hardly the experience you expect at a 5-star hotel.
When we asked again, staff simply said “the manager has already spoken to you” and he refused to come back out.
It was embarrassing, uncomfortable, and a far cry from the standard of hospitality Luton Hoo claims to offer. If you advertise as dog-friendly, guests shouldn’t be treated like an inconvenience. Very disappointing, and sadly we won’t be returning. We were made to feel unwelcome and this is not dog friendly.
This time was the complete opposite. When we asked for the same arrangement, the manager was rude and dismissive, saying “no, we can’t accommodate you.” When I explained it had been done before, he told me it was “a mistake” and then walked off. We were left balancing plates on our knees on sofas by a constantly opening door – hardly the experience you expect at a 5-star hotel.
When we asked again, staff simply said “the manager has already spoken to you” and he refused to come back out.
It was embarrassing, uncomfortable, and a far cry from the standard of hospitality Luton Hoo claims to offer. If you advertise as dog-friendly, guests shouldn’t be treated like an inconvenience. Very disappointing, and sadly we won’t be returning. We were made to feel unwelcome and this is not dog friendly.
Gary
The hotel is about to close for 3 years for refurbishment which we weren't advised of when we booked. There was skeleton staff, not the usual Luton Hoo we have experienced over the last 8 years.
Alvin
Room was a bit dated - internet wasn't working
Breakfast was great
Breakfast was great
Pat
What a fantastic setting!
David
A place to relax
Excellent service from all the staff. It was a pleasure to stay in a wonderful building and grounds.
Megan
Excellent
Dawn
Such a beautiful stately, home felt like I was in a scene out of Dalton Abbey. The bedroom was amazing. The room is spotless the spa. Area was also spotless.The food in the restaurant was really getting there
niveth
Great hotel
Verified traveler
Luton hoo 19th july
Altogether a great experience. Staff excellent. Room tv small for size of room. No usb point in room. Lift not working but maintenance staff called promptly.
Humaira
There was no bell boy you have to carry your luggage by yourself . Lots of stairs . Elevator was not spacious need upgrade . Staff should need to smile they were very serious .
Shenice
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
Jamal
The air con has not been working for over 2 months. The hotel do not advertise this and still sell the rooms at full rates. It was a very unpleasant experience and so unfortunate. We stayed when there was a heatwave (over 30 degrees Celsius).
The hotel manager offered his apology and didn’t offer anything substantial to compensate for This. He only offered a free afternoon tea or an upgrade only if I decided to stay again at the hotel. That’s not really a compensation as that requires spending at least £200 for an overnight stay.
The hotel will close in September 2025 for 3 years for a refurb. All the staff except for grounds staff are being made redundant. You can tell staff morale is low and not motivated. Feel sorry for them.
The hotel manager offered his apology and didn’t offer anything substantial to compensate for This. He only offered a free afternoon tea or an upgrade only if I decided to stay again at the hotel. That’s not really a compensation as that requires spending at least £200 for an overnight stay.
The hotel will close in September 2025 for 3 years for a refurb. All the staff except for grounds staff are being made redundant. You can tell staff morale is low and not motivated. Feel sorry for them.
Wayne
Amazing location and i ha e to say david service standards are exceptional ......thank you to everyone who looked after us see you all again soon 🙏🙏😁😁👍👍
Richard
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents.
The grounds were very lovely.
The grounds were very lovely.
John
Bad start nice end
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
Verified traveler
Great stay
Beautiful views outside and interior is elegant. Staff were very friendly. Room was very comfortable and spacious.
Verified traveler
Shame it is closing soon
It is a lovely hotel and such a shame it is shutting in a few months. Our experience was not as great as the first time as a lot of drinks were not available, and there is only one restaurant left on site. We were not given any slippers in the spa, house keeping didn’t refill the shower gel and shampoo and there was just not enough staff to serve at the bar.
Josephine
Stunning location, views, architecture and interiors. Excellent service and the meals were divine. Upgraded to suite which was unexpected but incredibly welcome for my partners birthday! The spa facilities were just fantastic and the golf course superb! We'll definitely be back!
Laura
Fabulous
Enjoyed our stay
brian thomas
the lovely grounds for us made our stay wonderful, however whilst we enjoyed the old building and could feel the history, it's obviously in need of a refurb.
The staff were amazing, we did not have breakfast but the supper was best forgotten.
Spa was very enjoyable.
The staff were amazing, we did not have breakfast but the supper was best forgotten.
Spa was very enjoyable.
Cheryl
The food if you could call it that was disgusting.We ordered what they call lunch!!! choice for a 5 star hotel is dreadful,
we had to have a burger!! for my partners birthday lunch as the other choice was a sandwich.On the dinner menu I chose artichoke risotto,the rice was not cooked and the artichoke consisted of 3 outside leaves that were burned totally not just chared as stated, no artichoke in the dish at all,and it was tepid at best,as was the soup.
.The room was very ordinary and a long walk from the main building and with no opening windows.
Pretentious , totally overpriced rip off.
we had to have a burger!! for my partners birthday lunch as the other choice was a sandwich.On the dinner menu I chose artichoke risotto,the rice was not cooked and the artichoke consisted of 3 outside leaves that were burned totally not just chared as stated, no artichoke in the dish at all,and it was tepid at best,as was the soup.
.The room was very ordinary and a long walk from the main building and with no opening windows.
Pretentious , totally overpriced rip off.
Giovanni
Luton Hoo is a guarantee. Great, quiet, peaceful, beautiful.
Colin
Luton Hoo is a fabulous hotel.
The building is a work of art, and the food & beverage are excellent quality (and sensibly priced).
The crowning feature of the hotel is the people who work there.
The staff are are friendly, well-informed and professional. They are a credit to the hotel and great ambassadors for the brand/
The building is a work of art, and the food & beverage are excellent quality (and sensibly priced).
The crowning feature of the hotel is the people who work there.
The staff are are friendly, well-informed and professional. They are a credit to the hotel and great ambassadors for the brand/
Nuria
Great hotel, service and accommodations. Spa is very well serviced
Robert
Beautiful property - great staff who made the visit even more enjoyable. Many thanks for the great service
Roger
.
Robin
Luton Hoo
Excellent all round room food and facilities
Robin
Luton Hoo
Great hotel and facilities Good food
Andrew
Beautiful Stay here as always
Our 1st night together away from our 2 year old. So legit
Daniel
Amazing stay in a wonderful hotel. The room and grounds were amazing. Didn't get to sample the included spa area but will definitely do that next time.
A perfect stay and one I would highly recommend.
A perfect stay and one I would highly recommend.
charlotte
our best hotel experience:)
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
Neil
Beautiful building with amazing interior. Rooms are very good but without snacks. Restaurant food is very good.
Staff levels are too low in the restaurant. The evening meal was slow to arrive and the young men lacked confidence. Breakfast was the same with the staff under too much pressure. I suspect the owner is boosting profits by cutting staff.
The stonework on the outside steps and garden is badly worn and in need grouting and repairs.
The new owners are cleary not interested in spending on infrastructure and repairs.
Staff levels are too low in the restaurant. The evening meal was slow to arrive and the young men lacked confidence. Breakfast was the same with the staff under too much pressure. I suspect the owner is boosting profits by cutting staff.
The stonework on the outside steps and garden is badly worn and in need grouting and repairs.
The new owners are cleary not interested in spending on infrastructure and repairs.
Sarah Jayne
Tired and dated.
Robin
Us
Excellent
James
Set in a large country estate the hotel has the convenience of bei g 15 mi s from town and airport but the feel of being in the country. Roo.s were large, spa is open 630 to 9pm weekdays. Walks around the grounds to see wildlife are peaceful.
Isabella
Food was superb. Service too. Loved the gardens.
jacqueline
Hotel staff were amazing.
Location and the building was spectacular!
We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers.
The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes
The water bottles to get a drink in the Pool were empty!
I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day!
Our bedside tables and lamps were covered in dust!
The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame!
Food was really good.... that is the afternoon tea, dinner and breakfast!
Reception staff were really helpful!
Location and the building was spectacular!
We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers.
The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes
The water bottles to get a drink in the Pool were empty!
I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day!
Our bedside tables and lamps were covered in dust!
The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame!
Food was really good.... that is the afternoon tea, dinner and breakfast!
Reception staff were really helpful!
Sonja
Idess as I for Luton airport
One night stay prior to flying early out of Luton. Warm welcome by reception staff. Room nice and big, bed comfy but on the small side! We had dinner in the lounge. I had pe and mint veloute which was pretty bland. My husband had beef sliders which he said were tasty. There were staff around but not very attentive. No draft beer which always disappoints my husband. Very surprised that all the staff we asked knew nothing of the history of the Hotel!? What a shame, I researched myself but it would have been good if they knew. Lounge area pretty tired but I note the place is closing for changes in late September. Grounds were great and would have been nice to have more time to use the pool and spa facilities. Would definitely come again
sarah
Amazing!
Absolutely amazing stay! The service is excellent, the staff is very helpful and friendly! The facilities are splendid and the bed is very comfortable! Not noisy at all. Beautiful outdoors too. Will definitely be coming back
Jason
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
Christine
Lovely atmosphere took my 95 yr mum the staff were so helpful and lovely to her. Breakfast was lovely
Sally
Anniversary weekend away
Fantastic weekend away for our anniversary. Used the spa, had cocktails and Dinner, plus a lovely walk round the grounds
Janice
Great family weekend
Generally an enjoyable stay.
However, no Gin, Port or Baileys available at any bar.
Dinner ok, expensive for what it was.
Excellent breakfast.
Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner.
Beautiful grounds.
Thoroughly enjoyed the clay pigeon shooting.
However, no Gin, Port or Baileys available at any bar.
Dinner ok, expensive for what it was.
Excellent breakfast.
Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner.
Beautiful grounds.
Thoroughly enjoyed the clay pigeon shooting.
Luis
My staying in a stately home
Amazing location. Great if you are looking for a quiet retreat. Great experience staying in a stately home, close your eyes and travel back in time!
James
Dire
Standards fell well short of expectations for its reputed 5-star status. This is definitely not a spa, nor was it in any way a relaxing spa experience. Pool area was cold, poorly maintained, dirty, untidy. Restaurants were closed or full; lounge food was very delayed and Luke warm once arrived. Staff were very pleasant and doing their very best, whilst recognising (and saying to us) the hotel was ill managed and couldn’t cope. Room was ok, stifling hot, dusty around and under bed, old and tired. We wasted £350.
Gleicy
Was everything nice and organized.
ian
Bedroom, food and Spa were top marks.
Aisha
Always love staying here.
Sarah
Lovely stay at Luton Hoo
Fabulous breakfast
Beautiful grounds
Lovely staff
Food very good esp as I'm a fussy vegetarian
Commendations to the following staff:
Abdul
Angelina
Suheb Khan
Gunjan
Chris
Beautiful grounds
Lovely staff
Food very good esp as I'm a fussy vegetarian
Commendations to the following staff:
Abdul
Angelina
Suheb Khan
Gunjan
Chris
Mirav
Historical building and excellent green space
Gary
Really loves the atmosphere there and it was nice to still have all the Christmas decorations still up. Staff were friendly and accommodating. Food was really tasty
Anna
A wonderfully escapist stay in a blissfully romantic setting. The bedroom was stately with a titanic en suite bath and an enchanting view. The stair case made gone with the wind lòok low rent. The dining room was wonderfully lit with spot on service and a menu that turned out to be much more delicious than it sounded. Breakfast was great with an array of extras that could be cooked on demand at no extra cost. The grounds were huge, and the formal gardens like an MR James adaptation as were the rather neglected but stunning rock gardens. All the food got burned off swimming lengths of the pool and in the sauna which were both excellent.
Michael
Never fails to impress me this place is absolutely stunning and is dripping with history and class. From Churchill’s office to a grand entrance with open log fire, pure luxury.
Andrew
A beautiful location but as a hotel, the room was looking rather tired. Old worn taps in the bathroom, thin towels that smelt strongly of peroxide. And the TV didnt work. Many of the doors in corridors where also looking chipped and worn. I would call it a 3 star hotel no more despite the beautiful tapestries on the walls. Large comfy bed though, and breakfast was good, though at an extra £20 it should be.
Diana
Luton Hoo is a stand- out hotel and spa with breath-taking opulence and grandeur. Its grounds are vast and stunning. From the minute you arrive staff are friendly, welcoming and helpful. Nothing is too much wherever you go. The restaurants provide allergy- friendly options and there is a wide choice of foods. Concierge services provide cars to drive you to and from the spa which is only a 3-4 minute walk. Peacocks frequent the site so look out for these outside your window! The spa facilities are everything you need for that total sense of well-being. Staying here is a real treat, perfect for rest and relaxation.
Lucy
Excellent hotel with the best staff, and some good walks around the grounds. Spa can get busy around check-in time, but has great facilities
Wiqas
Amazing service and great location. Really enjoyed our stay. Breakfast options were great. The spa is pretty busy but recommended going early morning for a quiet swim.
jasmine
Best experience ever
Blair
Beautiful property with highly attentive, friendly staff. Our room was spacious but needed some attention, however. The TV did not work, the toilet was very finnicky to flush, and the towel rack did not heat up. They were kind enough to offer us another room, but it was too late at night for us to be bothered. They offered us a round of drinks as compensation but the wine they sent was undrinkable.
Gregory
.
Kirsty
A lovely overnight stay for my husband’s birthday. The hotel is full of history and is very interesting. Adams restaurant was excellent.
Danielle
Romantic stay
Incredible service and a stunning venue. Absolutely picturesque.
Robin
Luton hoo
Excellent facilities and service
Move Like
The ground were beautiful 10/10, the swimming pool and steam felt a bit like a lido - not the cleanest. The staff were friendly but not the most professional. The rooms are a good size but they need alot of love and a lick of paint. It has potential to be a five star property if someone took over and invested a lot of money into it, but as of now i would rate it 3* or 4 star max. The price does reflects 3 or 4 star, overall it was good to see once but I won't be going back.
Verified traveler
Would not stay again.
Stayed in the \"club house\", room seemed tired in need of a refresh. The toilet bowl was not well cleaned and hadn't been for some time you could the accumulation of muck where it flushes away, surely a bit of strong bleach would tackle that.
The breakfast was an ridiculous mess from start to finish, had to queue to get seated for 10-15 mins as they didn't have enough tables to accommodate everyone. The staff were run off their feet and would bowl through making you give way to them in the very narrow floor areas between tables. The hot foot was completely depleted in need of replenishment, no eggs, no hashbrowns, no sausages. Poor organisation by the staff here, it can't be that difficult to keep an eye on the levels and have replacements cooking and ready to deploy.
The spa was extremely tired, the wood was falling apart in the sauna, the pool area needed new tiles. My local \"everyone active\" public swimming pool is more luxurious. Very disappointed.
The redeeming feature - The grounds are spectacular and the main house has a lovely historic character, it's a shame it's let down by the poor organisation, service and quality of the rooms.
The breakfast was an ridiculous mess from start to finish, had to queue to get seated for 10-15 mins as they didn't have enough tables to accommodate everyone. The staff were run off their feet and would bowl through making you give way to them in the very narrow floor areas between tables. The hot foot was completely depleted in need of replenishment, no eggs, no hashbrowns, no sausages. Poor organisation by the staff here, it can't be that difficult to keep an eye on the levels and have replacements cooking and ready to deploy.
The spa was extremely tired, the wood was falling apart in the sauna, the pool area needed new tiles. My local \"everyone active\" public swimming pool is more luxurious. Very disappointed.
The redeeming feature - The grounds are spectacular and the main house has a lovely historic character, it's a shame it's let down by the poor organisation, service and quality of the rooms.
Maureen
The hotel was 19th Century charm but the bathrooms were early 20th century and not so charming. I also found the staff less than helpful. I requested twice that because the comforter in the duvet was too warm to please remove it. After 2 nights, I did it myself. I was also assured the rooms had in-room safes. What I wasn't told that it was in the top of the cabinet reachable only by standing on a chair. I asked for a stool and was told that wasn't possible. I lost a coin purse with 60 pounds in it and their lack of care or concern were remarkable. If they find it does turn up even with the 60 pounds, I'd like it sent to me.
Alexandra
Wonderful stately hotel building and excellent servicel. Staff were friendly, polite and efficient. We had a very comfortable stay with our dog in the Park area of the hotel. The swimming pool and spa area was lovely and the grounds around the hotel are of outstanding beauty. We ate at the Brasserie in the stable block. The food was delicious although quite pricey.
Gillian
Such a beautiful dog friendly hotel, staff are amazing and so friendly
Joanne
This is a beautiful hotel in a beautiful setting and over the years have stayed here many times. However, it is quite apparent that there has been no investment to the property and it is looking tired, scruffy, dirty and not well maintained. Such a shame. Appreciate the hotel is old-fashioned however the fittings need to be updated.
The housekeeping was done very well but dont like staying in this level of hotel and having plastic bathroom glasses to drink your water out of.
The housekeeping was done very well but dont like staying in this level of hotel and having plastic bathroom glasses to drink your water out of.
Irina
The prices are exorbitant, and the service is one-star hotel standard. Everything is old. The taps are leaking. The toilet is black from dirt and old age. The food is poor. Cutlery and plates of the twentieth century. The staff don't say hello. At the reception, they give wrong information. They gave me a cheaper room than I paid for. Instead of a king-size bed, I was placed in a room with a double bed. I'm very upset.
Gwen
Beautiful !
Beautiful property and accommodation. Everything was perfect for 4 adults and 1 child. We had two rooms which were very spacious, well anppointed and clean. Had the full breakfast every morning of our 3 day stay. Dinner one night. Delicious food and excellent service in the restaurants. Excellent service at the front desk also. Everyone was very friendly and helpful throughout.
ian
Lovely big bedroom and beautiful grounds.
Ahnees
Great
William
A nice hotel in a lovely location.
Room was very nice and clean.
Plenty of parking.
The breakfast was barely warm, mushrooms cold, and only cold plates, which didn't help.
Room was very nice and clean.
Plenty of parking.
The breakfast was barely warm, mushrooms cold, and only cold plates, which didn't help.
Brad
Great place to relax and enjoy with the family.
Stayed only one night since our flight was delayed 14H.
We will definitely stay here for our next trip to London.
Stayed only one night since our flight was delayed 14H.
We will definitely stay here for our next trip to London.
Karman
This property was incredible! Everything from the pool, to room, to the grounds, to the staff! This was such a memorable experience and we will be back.
Kayleigh
Poor breakfast service
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
Verified traveler
Grand hotel, exceeded my expectations
Grand hotel in beautiful grounds. The pool and leisure areas are well maintained and good quality. We had lunch in the brasserie and dinner in the main restaurant and both were very good. The tasting menu in the restaurant wasn’t Michelin starred level but was still very good cooking and both food and wine good value for money. Service was mostly very good aside from a few moments. The lounge area was a little tired but still ok, we sat mostly on the outdoor terrace with nice views
Verified traveler
Lovely
Great service and staff. Nothing bad to say, some things like sink taps and pool chairs need replacing but otherwise spotless and lovely atmosphere. Shame the rock garden was overgrown.
Natalie
Stunning hotel
Stunning hotel. Amazing views and gardens, love the history. We also had a tiny deer outside our patio 2 days in a row which we loved
Claudia
Fantastic hotel
Gorgeous hotel, very well maintained throughout. Stunning grounds. We had a fabulous stay
Matt
What a greeting from doorman Chris as we arrived !! So full of knowledge and stories about this historic property. And then the Reception staff could not do enough for us - absolutely first class and made our stay with an 8mth old memorable.
Slight disappointment with the room service team - comms weren’t great and food arrived 1.20hrs later, and wasn’t good. But likely a very busy night for the kitchen. Breakfast service made up for it and was wonderful. Plus we swam and played golf - all superb! We’ll definitely be back !!
Slight disappointment with the room service team - comms weren’t great and food arrived 1.20hrs later, and wasn’t good. But likely a very busy night for the kitchen. Breakfast service made up for it and was wonderful. Plus we swam and played golf - all superb! We’ll definitely be back !!
Dina
Beautiful old style hotel in amazing bulding on magnificant grounds.
Suzanne
We celebrated my husband’s 50th birthday with a 2 night stay at The Luton Hoo. The experience from start to finish was nothing short of exemplary. Our suite was incredibly clean, comfortable and luxurious, the spa was fantastic and the food was excellent. But the thing that stood out the most for us was the friendliness and helpfulness of the staff. Every single one of them was polite and went out of their way to make our stay perfect. Would highly recommend.
Amelia
Absolutely gorgeous especially for the price! Only wished I could’ve stayed longer to enjoy it more thoroughly. Service is swift and polite, even in the middle of the night. There is parking available. Would definitely come back and definitely recommend.
Lovely courtyards and greenery, vintage room interiors, rest of hotel is very grand and luxurious, every corner is perfect for photos!
The whole place is surrounded by greenery so there’s nothing really in walking distance. You can get uber though, including food delivery. Would recommend taking a car with you if you’re looking to go out and about, unless you plan on staying at the hotel mostly then you don’t need one.
But overall, wonderful experience, no regret!
Lovely courtyards and greenery, vintage room interiors, rest of hotel is very grand and luxurious, every corner is perfect for photos!
The whole place is surrounded by greenery so there’s nothing really in walking distance. You can get uber though, including food delivery. Would recommend taking a car with you if you’re looking to go out and about, unless you plan on staying at the hotel mostly then you don’t need one.
But overall, wonderful experience, no regret!
Fouad
It’s so beautiful
Darren
Stunning location, big rooms
£350 for a deluxe room in the mansion house which was essentially a junior suite—a really big room. Stunning property so good value for money.
Richard
Awesome
Gregory
.
Michael
This place is always lovely to stay, unfortunately we were let down with the restaurant booking due to Easter. Having said that we were very nicely compensated and had what was a fabulous meal in the alternative restaurant. The staff are all exceptional too, the room yet again blew us away. Pure class, luxury witb beautiful surroundings. Luton Hoo is my favourite hotel.
Amanda
I like the beautiful historic building and landscaped parkland. I didn't like the additional charge of £50 per night for a child bed that I wasn't informed of when I requested one. I also didn't like the fact that the pool could only be used by families with children at specific times - again I was not informed of this before I arrive. Also, the restaurant and bar closest to our room was closed throughout our stay for no apparent reason which meant we had to eat out both nights.
Location & surroundings
Luton Hoo Golf And Spa
The Mansion House, Luton, Luton, Bedfordshire, United Kingdom
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Luton Hoo Golf And Spa
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