Name: The Old Palace Lodge
Address: Church Street, Dunstable Luton, LU5 4RT, GB

8/10

Excellent

19 Jul 2026

Susan

Nice size room I was expecting a standard double bed so was surprised and pleased to find we had super king size bed…two divans connected together..There was an ironing board, iron and hairdryer. Nice large bath with overhead shower.
Tea making facilities …..although would have been quite nice to have some biscuits !
Lounge area very nice classic style and dining room.We did decide to have breakfast on the day and were pleased with it. Staff were all very pleasant and helpful.
Lovely garden area and free parking.It is within easy reach of the town.
Would stay again if visiting the area.

Partner

10/10

Exceptional

18 Jul 2026

Mark

Receptionist was fantastic offering us a complimentary upgrade to a deluxe room. This was very much appreciated. Thank you so much.

Partner

10/10

Exceptional

17 Jul 2026

Codruta Ana

Great accomodatiion! We had a one night stop arriving late at Luton airport. Staff very friendly even at late hours, bar open 😉

Partner

6/10

Pleasant

15 Jul 2026

samantha

Overall an okay stay, our room had a funny smell when we first went in, however we kept being disturbed by door banging in the corridors most of the night as they didn’t have soft closing door hinges on them and the rooms aren’t very sound proof, also not much choice food wise on the menu for anyone who is a fussy eater so had to walk out to find somewhere to eat, also found the hotel quite dark when you walk into reception and not overly appealing, in comparison to other hotels.

Partner

6/10

Pleasant

12 Jul 2026

JONATHAN

Good location for me and garden bar area was great, food OK but building tired

Family_with_children

6/10

Pleasant

12 Jul 2026

Dan

We booked a bed & breakfast stay. The room
was pleasant and clean. Staff were largely absent and we were unable to gain any assistance from
Reception in the morning in regard to the very poor breakfast situation. We waited for a table only to told to ‘find a space’ - every table was littered with the previous occupants finished breakfasts. There was no bread, no pastries, no milk, no cutlery and no service or assistance. We left to find a cafe around the corner for our breakfast after a rushed conversation about the possibility of a refund with ‘Sana’. It was by her account her 2nd day on the job and seemed entirely unsupported or assisted by any management whatsoever. It was very poor and we will be following up directly with the hotel for a refund - though based on our experience of reception I doubt we will receive a response!

Partner

4/10

Poor

12 Jul 2026

Sandra

We have just spent 3 night at the Old Palace Lodge, Dunstable, after booking through your site.

We have been disappointed from start to finish. The property were not very helpful in resolving our issues.
Day one, mixer on bath/shower did not work. So we had the bath filling up as we tried to shower. It couldn’t be regulated properly because the mixer did not work and it was dangerous. Scalding hot water or freezing cold.
Service in the restaurant was appalling. Only 1 member of staff on duty. Orders wrong, delays in topping items up. A jug of hot water for tea that ran out every 5 minutes.
The service for the next two mornings was worse (if that was at all possible).
Ordered food at 9am and got it at 9.50am.

It was a very expensive stay and to be honest. It wasn’t worth it.

Partner

4/10

Poor

10 Jul 2026

Craig

Very aged, quite dirty. Definitely not 4 star.

Staff were friendly though

Partner

10/10

Exceptional

09 Jul 2026

Marco

Very professional staff, helpful, and eager to help. The place was on a main road but I couldn't hear any traffic noise. The rooms where clean and tidy. The bed was comfortable.
We really enjoyed sitting in the garden area. Only drawback was no air con in the rooms but we did have a fan which was adequate. I would recommend thos place to needing to stay in or around this area. If I need to be in the area again I would definitely use this hotel again. Thank you for the great time.

Family

6/10

Pleasant

06 Jul 2026

david

all adequate but not a four star property in my opinion, needs upgrading. extensive use of very low wattage l.e.d lighting makes for a very gloomy interior and safety concerns near stairs and differing floor levels.very expensive for what it is.

Partner

8/10

Excellent

04 Jul 2026

Dennis

Friendly and helpful reception. Clean room cosy bar with good service
Car park a bit tight not helped by the careless tossers who park across 2 bays. Not the hotel fault. Convenient location. Good value.

Self

2/10

Poor

28 Jun 2026

David

Booked room (twin) not ready on arrival (35 minutes after check in open. Was told could be 30-45 mins which was not acceptable. Asked if any room type was ready and was offered a double. This room (303) was terrible. There was no where to sit apart from bed. Room temp was around 40c even with windows open. No fan in room and only a single towel. Bath taps only ran shower with no way to use bath and wooden surround was split, damp and breaking up. When reported to Reception was offered no alternative or potential fix (no additional towels as other guests were also complaining same). I asked for a fan and a chair but was advised some rooms do not have additional seating. On return at 8:30pm a fan had been put in room but made no difference to temp. There was no way you could sleep in that room at that temperature so made the decision to vacate room and return home. At Reception was offered nothing apart from sorry you need to leave. Absolutely shocking service during the 5 hours of which I spent 50 mins in room. This hotel should be closed down or requires significant infrastructure changes to make rooms inhabitable.

Self

4/10

Poor

25 Jun 2026

Michael

Four-star it is not. Have stayed here many times before but won't be staying here again uless there is a dramatic improvement. Would have hoped, having re-opened after a long closure to paying guests, that basic decor would have been refreshed and standards maintained. Instead, tired decor, worn carpets, a musty smell in corridors, and an expectation of DIY - rooms not cleaned unless requested, no hotel information in room, no water or even glasses in room... Biggest downside is the outsourced catering. Restaurant used to be good - no longer. Breakfast barely adequate and simple bacon roll took 25 mins to arrive (4 people in there so not exactly rushed off their feet). Meal previous evening was edible at best. Pity really - used to be a good hotel. Very disappointing.

Self

6/10

Pleasant

25 Jun 2026

Helen

Hotel was a bit tired. Food quite nice. Biggest frustration was no glasses or water provided in bedrooms, air conditioning unit making constant noise even turned off, and uncomfortable mattress.

Self

8/10

Excellent

21 Jun 2026

Barry

We upgraded to the deluxe room with breakfast, which was also good for about £100. Nice garden for a drink.

4/10

Poor

19 Jun 2026

Elaine

The rooms were mostly clean, but the facilities were dated and a little rundown and not well maintained. For instance peeling paint around the side of the bath tub, weird stains on the radiator, dust on the top of the wardrobe. However, the communal areas of the hotel are very well maintained and look beautiful including the outside area.

There’s no adjustable heat/aircon, had to request a fan due to the unbearable heat.

The staff were extremely friendly, polite and helpful.

I did not stay for breakfast, but it was reasonably priced and had a good selection. And having a 24hr bar is an inspired choice.

It’s a mixed bag of a review, if you are just looking for a place to rest your head then you’ll be fine here, if you’re looking for luxury or a little escape, this may not be the one.

Self

8/10

Excellent

17 Jun 2026

Vickie

.

Business

10/10

Exceptional

15 Jun 2026

Simon

Nice place cozy atmosphere, nice rooms and friendly staff.
Would definitely stay there again.

Partner

10/10

Exceptional

14 Jun 2026

Muhammad

Very nice staff and helpful. Thanks

Friends_and_family Family

2/10

Poor

10 Jun 2026

Hannah

Room was extremely run down and dated. Floors were very dirty, room smelt. Horrible hotel.

Self

10/10

Exceptional

08 Jun 2026

Gurmukh

Great Staff, very friendly. Will stay here again when in Dunstable.

Friends

8/10

Excellent

06 Jun 2026

Stephen

Unusual property with an old front attached to a more recent block for the rooms.
Staff very helpful.
Parking easy. Will located with Luton airport only a few minutes away.
Great curry served (Wed night is curry club)

Self

10/10

Exceptional

06 Jun 2026

Adam

Stayed in a deluxe room which was really lovely and warranted the term deluxe

Self

10/10

Exceptional

05 Jun 2026

Amanda

Excellent place to stay. Will visit again.

Business

4/10

Poor

31 May 2026

Tayler

Terrible run down rooms

Partner

4/10

Poor

30 May 2026

David

run down & gloomy ……………..

Self

10/10

Exceptional

27 May 2026

Jemshade

You cannot complain for the price ! Spanish male member of staff wearing glasses who checked us in was amazing and super helpful. Decent location and you will it difficult to find an executive double for that price ! Will definitely be staying again

Partner

10/10

Exceptional

25 May 2026

Zoe

Great place to stay. We were in room 128 specious and comfortable excellent check in
Lovely staff. Beautiful walled garden.
Can’t wait to stay again

Partner

8/10

Excellent

23 May 2026

Adrian

If you’re staying in the Luton and Dunstablea area I couldn’t recommend this place more.

Self

2/10

Poor

22 May 2026

Sharon

I can honestly say I hated my stay here and will never book this hotel again. The walls are paper thin you can hear everything that's going on in the other rooms around you and I mean EVERYTHING!! Had no sleep as in other rooms as mentioned people talking shouting laughing and pacing up and down in the room having sex in room above me, told reception they did go and say something to them but they didn't take any notice, I've stayed at quite a few hotels and this is the far worsed I've ever stayed in...Never again...avoid!!

Partner

10/10

Exceptional

22 May 2026

Kehinde

Clean room and staff. Lovely breakfast.

Self

10/10

Exceptional

22 May 2026

Peter

Receptionist was the best ever

Partner

8/10

Excellent

18 May 2026

Matthew

Staff were very helpful
Nice hotel

Business

6/10

Pleasant

18 May 2026

David Andrew

The hotel itself was good , the room was clean and furniture in good condition, which so often it’s not , but when i entered to check in I was made to feel like I was intruding, like it was an effort for the reception person to deal with me , they remained seated the whole time . There was no water in my room , usually there are bottled water in the fridge or on the side , when I went back to reception to ask if there is any , I was told to go to the bar , “ he’d sort it out “ when I did I was told it would be £4.25 I wasn’t happy and then I asked him if he’d charge it to my room ? He said no , the bar was a seperate entity to the hotel and no charging , I was made to walk all the way back to my room to get money which was at the other end of the hotel . Considering I paid over £100 fo a night I thought I’d get a bottle of water , as most hotels do .

Self

8/10

Excellent

17 May 2026

Sajid

Our stay was pleasant enough for the purpose of an overnight sleep before a flight from LTN airport in the morning. The service from the staff was excellent at check in & check out & also when we needed some fruit cutting. The bathroom was very clean but the bedside cabinets & lamps next to the beds were dusty. The mattresses in our room definitely need replacing as you could feel the springs. Overall though it was acceptable for the value.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Tatjana

Very nice place to stay. Lovely and helpful staff

Friends_and_family Family

8/10

Excellent

13 May 2026

Tracy

I stay here quite often to visit my family so very convenient for me. Has got better each time I go. Room was clean. Pillows uncomfortable in my opinion. Bed was comfy. Didn't try the breakfast.

Partner

6/10

Pleasant

08 May 2026

Debbie

Welcoming staff as we arrived late. Room tired but serviceable. Not sure about door mat between bedroom & bathroom.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Jack

Really friendly staff, very clean and excellent value for money and free parking. Would definitely come back.

4/10

Poor

01 May 2026

Ben

I could hear everything from the surrounding rooms had a rubbish night sleep because of this

Self

10/10

Exceptional

30 Apr 2026

Richard

Gave me an upgrade when checking in. Team are excellent, menu is a little basic. Ideal for 1 or 2 night stop over
Will use again when in the area

Self

4/10

Poor

27 Apr 2026

Gavin

On arrival greeted by reception as if they’d been having a bad day and letting it show.

Hotel is pleasant enough but I don’t expect luxury what I do expect a comfortable bed. My expectations were not met here. Easily the most uncomfortable bed I’ve ever slept on. Mattress must have been 20 years old. I resorted to pulling out the sofa bed at 2am it was that bad. Better but not a great alternative.

Maybe I got unlucky.

10/10

Exceptional

24 Apr 2026

Keith

New management of some areas. Really nice, best bathrrom we have ever used. Food superb and excellent value

Partner

8/10

Excellent

23 Apr 2026

Mike

My first time staying here and I was not disappointed. There was ample parking along with a lovely beer garden area with good seating and water features. The entrance is a little dimly lit but gives way to tasteful décor and a welcoming reception area as well as a bar. The lady on reception was warm and friendly. My room was on the ground floor which was fortuitous as the sole elevator was not working. The room was really nice with the bathroom providing the piece de resistance with the underheated tile floor which was a first for me. The walk-in shower was amazing and quite therapeutic. They had a 24 hour fitness facility which was quite basic but had enough for a cardio session but couldn't provide a weights workout. They had a couple of work stations although the pec deck was out of order, a good array of dumbells and 2 benches. Unfortunately both of these were flat benches which limited exercises so an adjustable bench would really add value to the stay. A number of dining options both fast food and restaurant were within a 10 minute walk from the hotel which was a great convenience. A great night's sleep followed by a decent cooked breakfast ended a very decent stay where just a couple of improvements would inspire a 5 star rating.

Self

8/10

Excellent

16 Apr 2026

Brian

Had our wedding night there 44years ago still as good

10/10

Exceptional

16 Apr 2026

Gary

Fantastic for the price

Self

6/10

Pleasant

12 Apr 2026

Elizabeth

Parking easy, the rest just meh, average at best, quilts to small, ripped, decor dated , sofa in room minging, felt like since reopening it wasn’t refreshed

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

sarvjit

Easy parking and lovely rooms . 24hr bar and restaurant . Will definitely come again !

Partner

6/10

Pleasant

10 Apr 2026

Steven

Basic but what expected do the price. Dated and could have done with better cleaning

Partner

6/10

Pleasant

10 Apr 2026

Tracy

Parking fine. Didnt try breakfast

Partner

10/10

Exceptional

09 Apr 2026

Ann

NA

Self

10/10

Exceptional

07 Apr 2026

MS MARIA LOURDES

We stayed 4 days in this hotel and we really enjoyed it. The food and the room was perfect and the price worth it. Best choice and i recommend it 100% u never gonna regret staying here.

Partner

8/10

Excellent

07 Apr 2026

Ann

All ok

Self

6/10

Pleasant

06 Apr 2026

Asif

Paid extra for the delux room. Arrived late. Room had a damp smell especially the bathroom. Real shame as ive stayed here so mamy times but this stay has put me of staying again.

Self

10/10

Exceptional

03 Apr 2026

FELIX

Good

Partner

10/10

Exceptional

03 Apr 2026

Adrian

Thank you for a wonderful stay. I really enjoyed my time here.

Business

8/10

Excellent

02 Apr 2026

tracy

Breakfast, was okay

Friends

4/10

Poor

02 Apr 2026

Richard

Loud music playing until 1am on a Wednesday night. Peeling paint on the walls, cracked plaster, damaged door frames and toilet that doesn’t flush properly. Breakfast alright

8/10

Excellent

26 Mar 2026

Ann

Nice rooms and staff

10/10

Exceptional

23 Mar 2026

Danny

Workspace Very Good

Self

8/10

Excellent

21 Mar 2026

Saleem

Nice staff nice room had nice dinner and very nice breakfast

Self

6/10

Pleasant

18 Mar 2026

Margaret

Had the continental breakfast was the usual stuff . Pastries and fruit were fresh and the usual toast , cereal and yoghurt. The staff are really friendly . The rooms are clean but i found the bed really uncomfortable.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Shelley

I was nervous about this property having booked in a rush and not having read reviews. However upon arrival I found it easy to park and a lovely entrance with beautiful character features. The ladies in reception were friendly and welcoming and they upgraded me to a superior room which I was very pleased with. The room was fantastic with lovely comfortable bed, large tv and walk in rainfall shower. It was overall very clean but some dust around bedframe. The only thing I’d have changed was the size of the towels; I’m not a big person but do prefer a bath sheet not a small towel and these just seemed very small.

Self

6/10

Pleasant

08 Mar 2026

Helen

Good value for money

10/10

Exceptional

04 Mar 2026

Edouard

Good

8/10

Excellent

25 Feb 2026

Terry

Good sized room, Good continental breakfast included. Welcoming staff, free parking.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Rita

Room clean and well appointed. Had asked for ground floor room as I have mobility issues but not given but was immediately changed when asked about this. My friend was also changed so that we had next door rooms. I was cold during night but following morning was given extra duvet and maintenance came and showed me how to alter heating control. I had highered the bathroom floor heating instead of the room. Lovely continental breakfast. Very satisfied all round.

Friends

10/10

Exceptional

16 Feb 2026

Claire

Room was clean, bathroom was outstanding.
Service was polite and helpful.

Partner

10/10

Exceptional

13 Feb 2026

John

The staff were amazing. The hotel is warm and clean. I visit the area on business regularly and I will make it my regular place to stay from now on

8/10

Excellent

11 Feb 2026

Barry

Room was tidy

Business

10/10

Exceptional

06 Feb 2026

Lynne

Excellent helpful staff and good room. Continental breakfast very good. No meat but plenty of cereals, fruit, pasties and toast and jams. Certainly recommend.

Partner

8/10

Excellent

29 Jan 2026

Graham

An exceptional hotel for the price.
My first room was immaculate but the matress was soft and lumpy. The TV didn't have all the channels available, and although I wouldnt nirmally I went and told reception. The receptionist couldn't have been more helpful and immediately changed my room to an upgraded room at no extra charge. I stay here overnight for work every momth, and will continue to do so.

Business Self

4/10

Poor

26 Jan 2026

Fiona

The first too we were allocated was dreadful. We didn’t realise how it bad it was upon arrival as we just dumped our bags then went out to meet family not returning until after midnight when realised how dirty the room was and the dreadful state of the mattresses one of which had blood stains on. There was nobody on the desk so we packed ready to vacate the next morning. My teenage daughter was distraught but we had to make the best of it and use the spare duvet to make her as comfortable as we could whereas I didn’t sleep a wink. I was downstairs at 7:30 am and spoke to the day staff a lovely chap who was most apologetic and showed me the room next door to ours which was perfectly acceptable who could not explain why we were out in 316 where I would not expect my dog to stay when room 317 was a clean room with decent beds?

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Wyn

From when we arrived, the car parking was good with plenty of spaces. The staff were welcoming and very friendly and helpful. We were upgraded to a deluxe room which was great. The room was spacious with excellent facilities. I would definitely stay here again.

Leisure Family

8/10

Excellent

02 Jan 2026

Ian

Everything was good Tbf.

Business

10/10

Exceptional

28 Dec 2025

George

Great staff, clean and cozy room. Excellent continental breakfast included for only£48,bargain.

Friends_and_family Friends

8/10

Excellent

25 Dec 2025

David

Ample free parking, Good value room and breakfast. Friendly staff. Will book again.

8/10

Excellent

23 Dec 2025

Wendy

Parking good and nice welcome. Downstairs area very cosy and inviting. Room TV didn't work so moved to another. Decor in rooms tired and dated and sink in room cracked, so does need quite a bit of TLC, but everything clean and bed comfortable. Also breakfast staff very helpful with obtaining something gluten free for my daughter. The continental breakfast was enough. Overall good for what we paid.

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Janice

Room was nicely decorated and clean great shower.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Harriet

Lovely room, lovely staff, great value. The room looked recently refurbished and was super clean and comfortable. Staff were friendly and effective. Public areas gorgeous. Honestly, I think they should probably put their prices up!

Business_and_leisure Partner

10/10

Exceptional

16 Dec 2025

brett

The Bathroom was a bit tiered but clean comfy bed, all in all a pleasant stay, staff were very welcoming, and a bargin at £79 for the night
Breakfast was adequate but the coffee and tea wasn't very hot

Leisure Partner

4/10

Poor

14 Dec 2025

Laura

Room smelt of BO
Front desk unmanned
No hot water for tea at breakfast
Very little pastries laid out

Partner

10/10

Exceptional

12 Dec 2025

FELIX

Charming

Leisure

8/10

Excellent

11 Dec 2025

Graham

The hotel is a little tired but the rooms are large and well equipped. I chose an executive double room on my last overnight stay, and was very impressed with the difference from a standard double for not much extra cost.

Business Self

10/10

Exceptional

09 Dec 2025

Andy

Very comfortable and friendly staff

6/10

Pleasant

05 Dec 2025

Judith

The room was OK. The bed was not too comfortable. We had what we needed and for the price it was acceptable. Things could be improved. For example there was nothing to save a slip in the shower. No handles or mat. No toilet brush. No cup in the bathroom and no mirror. The same guy was serving at the bar, doing check in and organising breakfast. He was very pleasant and helpful. The hotel entrance was charming and the lounge seemed very cosy. Breakfast was very basic, at least there were some pastries, otherwise it would have been very boring. All in all it was fine for the price

Leisure Family

10/10

Exceptional

03 Dec 2025

neil

Great location, clean and modernised.
Friendly staff

10/10

Exceptional

28 Nov 2025

Jacob

The room was large with good facilities, was good value and the staff where really lovely :)

Leisure Partner

10/10

Exceptional

25 Nov 2025

clare

Nice hotel with good amenities.

Easy trip to the airport . Would stay again

Partner

2/10

Poor

23 Nov 2025

Cynthia

Smelly rooms. Poor dirty bathrooms. Only good thing was the linen. Slept comfortably

10/10

Exceptional

13 Nov 2025

Rachel

I was concerned after reading reviews however I didn't need to be. There was a large car park with ample parking. The reception was nice and welcoming and the receptionist very friendly. We were on the second floor which we took the lift to. The corridors were clean and smelt fresh our room was a quadruple room for the 3 of us, it was adequate, clean, smelt fresh and the beds were comfortable. We had kettle with tea and coffee provided, the bathroom had small bottles of shampoo and body wash provided. Breakfast was included it was continental style with plenty of pastries, croissants, toast yoghurt fruit and cereal tea coffee, chocolate and fruit juice were also provided. It was also very quiet and we didn't encounter any children.
This hotel isn't posh or upmarket but it's clean comfortable and a nice place to stay. Also easy walking distance from the town, we attended a show at the theatre and it was very convenient. Wouldn't hesitate to stay here again.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Graham

One night stay for business.
Pleasantly surprised overall as the price was so reasonable.
Staff very helpful and friendly.
Room in good order and facilities were also good.

Business Self

8/10

Excellent

11 Nov 2025

Catherine

Room was clean and c

10/10

Exceptional

11 Nov 2025

Wesley

Clean room, excellent for price. The receptionist on duty late afternoon on the 5th November and the morning of 6th November was very friendly, helpful and always had a smile.

Business Self

4/10

Poor

10 Nov 2025

gurjinder

I didn't check my sons room 312 but My Room 306 was not cleaned properly the arm chair cushion was disgustingly dirty ! The cushion was fitted upside down to disguise how dirty it was ! When I lifted it A half smoked spliff was under the cushion ! Bathroom was poor broken bath, broken tiles, broken dirty floor shower hose clip loose and parts missing very disappointed as the photos showed clean rooms that why I booked it felt cheated once I got there

Leisure Family

6/10

Pleasant

09 Nov 2025

Aaron

Not much to offer breakfast wise or drinks at the bar.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Stephen

Rooms cleaned daily . New towels . Only issue i had was noisy guests on the floor above around 10.30pm but cant be helped.