The Old Palace Lodge

6/10

Pleasant

08 Mar 2026

Helen

Good value for money

10/10

Exceptional

04 Mar 2026

Edouard

Good

8/10

Excellent

25 Feb 2026

Terry

Good sized room, Good continental breakfast included. Welcoming staff, free parking.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Rita

Room clean and well appointed. Had asked for ground floor room as I have mobility issues but not given but was immediately changed when asked about this. My friend was also changed so that we had next door rooms. I was cold during night but following morning was given extra duvet and maintenance came and showed me how to alter heating control. I had highered the bathroom floor heating instead of the room. Lovely continental breakfast. Very satisfied all round.

Friends

10/10

Exceptional

16 Feb 2026

Claire

Room was clean, bathroom was outstanding.
Service was polite and helpful.

Partner

10/10

Exceptional

13 Feb 2026

John

The staff were amazing. The hotel is warm and clean. I visit the area on business regularly and I will make it my regular place to stay from now on

8/10

Excellent

11 Feb 2026

Barry

Room was tidy

Business

10/10

Exceptional

06 Feb 2026

Lynne

Excellent helpful staff and good room. Continental breakfast very good. No meat but plenty of cereals, fruit, pasties and toast and jams. Certainly recommend.

Partner

8/10

Excellent

29 Jan 2026

Graham

An exceptional hotel for the price.
My first room was immaculate but the matress was soft and lumpy. The TV didn't have all the channels available, and although I wouldnt nirmally I went and told reception. The receptionist couldn't have been more helpful and immediately changed my room to an upgraded room at no extra charge. I stay here overnight for work every momth, and will continue to do so.

Business Self

4/10

Poor

26 Jan 2026

Fiona

The first too we were allocated was dreadful. We didn’t realise how it bad it was upon arrival as we just dumped our bags then went out to meet family not returning until after midnight when realised how dirty the room was and the dreadful state of the mattresses one of which had blood stains on. There was nobody on the desk so we packed ready to vacate the next morning. My teenage daughter was distraught but we had to make the best of it and use the spare duvet to make her as comfortable as we could whereas I didn’t sleep a wink. I was downstairs at 7:30 am and spoke to the day staff a lovely chap who was most apologetic and showed me the room next door to ours which was perfectly acceptable who could not explain why we were out in 316 where I would not expect my dog to stay when room 317 was a clean room with decent beds?

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Wyn

From when we arrived, the car parking was good with plenty of spaces. The staff were welcoming and very friendly and helpful. We were upgraded to a deluxe room which was great. The room was spacious with excellent facilities. I would definitely stay here again.

Leisure Family

8/10

Excellent

02 Jan 2026

Ian

Everything was good Tbf.

Business

10/10

Exceptional

28 Dec 2025

George

Great staff, clean and cozy room. Excellent continental breakfast included for only£48,bargain.

Friends_and_family Friends

8/10

Excellent

25 Dec 2025

David

Ample free parking, Good value room and breakfast. Friendly staff. Will book again.

8/10

Excellent

23 Dec 2025

Wendy

Parking good and nice welcome. Downstairs area very cosy and inviting. Room TV didn't work so moved to another. Decor in rooms tired and dated and sink in room cracked, so does need quite a bit of TLC, but everything clean and bed comfortable. Also breakfast staff very helpful with obtaining something gluten free for my daughter. The continental breakfast was enough. Overall good for what we paid.

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Janice

Room was nicely decorated and clean great shower.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Harriet

Lovely room, lovely staff, great value. The room looked recently refurbished and was super clean and comfortable. Staff were friendly and effective. Public areas gorgeous. Honestly, I think they should probably put their prices up!

Business_and_leisure Partner

10/10

Exceptional

16 Dec 2025

brett

The Bathroom was a bit tiered but clean comfy bed, all in all a pleasant stay, staff were very welcoming, and a bargin at £79 for the night
Breakfast was adequate but the coffee and tea wasn't very hot

Leisure Partner

4/10

Poor

14 Dec 2025

Laura

Room smelt of BO
Front desk unmanned
No hot water for tea at breakfast
Very little pastries laid out

Partner

10/10

Exceptional

12 Dec 2025

FELIX

Charming

Leisure

8/10

Excellent

11 Dec 2025

Graham

The hotel is a little tired but the rooms are large and well equipped. I chose an executive double room on my last overnight stay, and was very impressed with the difference from a standard double for not much extra cost.

Business Self

10/10

Exceptional

09 Dec 2025

Andy

Very comfortable and friendly staff

6/10

Pleasant

05 Dec 2025

Judith

The room was OK. The bed was not too comfortable. We had what we needed and for the price it was acceptable. Things could be improved. For example there was nothing to save a slip in the shower. No handles or mat. No toilet brush. No cup in the bathroom and no mirror. The same guy was serving at the bar, doing check in and organising breakfast. He was very pleasant and helpful. The hotel entrance was charming and the lounge seemed very cosy. Breakfast was very basic, at least there were some pastries, otherwise it would have been very boring. All in all it was fine for the price

Leisure Family

10/10

Exceptional

03 Dec 2025

neil

Great location, clean and modernised.
Friendly staff

10/10

Exceptional

28 Nov 2025

Jacob

The room was large with good facilities, was good value and the staff where really lovely :)

Leisure Partner

10/10

Exceptional

25 Nov 2025

clare

Nice hotel with good amenities.

Easy trip to the airport . Would stay again

Partner

2/10

Poor

23 Nov 2025

Cynthia

Smelly rooms. Poor dirty bathrooms. Only good thing was the linen. Slept comfortably

10/10

Exceptional

13 Nov 2025

Rachel

I was concerned after reading reviews however I didn't need to be. There was a large car park with ample parking. The reception was nice and welcoming and the receptionist very friendly. We were on the second floor which we took the lift to. The corridors were clean and smelt fresh our room was a quadruple room for the 3 of us, it was adequate, clean, smelt fresh and the beds were comfortable. We had kettle with tea and coffee provided, the bathroom had small bottles of shampoo and body wash provided. Breakfast was included it was continental style with plenty of pastries, croissants, toast yoghurt fruit and cereal tea coffee, chocolate and fruit juice were also provided. It was also very quiet and we didn't encounter any children.
This hotel isn't posh or upmarket but it's clean comfortable and a nice place to stay. Also easy walking distance from the town, we attended a show at the theatre and it was very convenient. Wouldn't hesitate to stay here again.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Graham

One night stay for business.
Pleasantly surprised overall as the price was so reasonable.
Staff very helpful and friendly.
Room in good order and facilities were also good.

Business Self

8/10

Excellent

11 Nov 2025

Catherine

Room was clean and c

10/10

Exceptional

11 Nov 2025

Wesley

Clean room, excellent for price. The receptionist on duty late afternoon on the 5th November and the morning of 6th November was very friendly, helpful and always had a smile.

Business Self

4/10

Poor

10 Nov 2025

gurjinder

I didn't check my sons room 312 but My Room 306 was not cleaned properly the arm chair cushion was disgustingly dirty ! The cushion was fitted upside down to disguise how dirty it was ! When I lifted it A half smoked spliff was under the cushion ! Bathroom was poor broken bath, broken tiles, broken dirty floor shower hose clip loose and parts missing very disappointed as the photos showed clean rooms that why I booked it felt cheated once I got there

Leisure Family

6/10

Pleasant

09 Nov 2025

Aaron

Not much to offer breakfast wise or drinks at the bar.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Stephen

Rooms cleaned daily . New towels . Only issue i had was noisy guests on the floor above around 10.30pm but cant be helped.

Business

4/10

Poor

05 Nov 2025

J P S

Dirty and Smelly.

10/10

Exceptional

31 Oct 2025

tahir

Good room and excellent service

Leisure Friends

6/10

Pleasant

30 Oct 2025

Wendy

Parking was good. Everything was reasonable except for the mattress which was disgusting

Leisure

6/10

Pleasant

25 Oct 2025

Laura

Hotel is just starting to come back to life after being used as an emergency accommodation facility. Minimal staff but they were so helpful and friendly. Awful smell in the reception and bar area, suspect carpet needs a professional clean….and the vacuum cleaner they’re using needs changing as it’s pumping put stinky air. Shame, as the OPL was a truly prestigious hotel once, beautiful building, I really truly hope she can recover and get her former glory and reputation back.

Leisure Friends

4/10

Poor

21 Oct 2025

ERNEST

No go area

Parking was easy, the place needs a lot of renovesion ,the carpets are outdated, no toilet brush, small shower gel, no airconditiob, just fan, breakfast was a no no so i didn't have breakfast.

Partner

6/10

Pleasant

19 Oct 2025

Brian and Lidia

'Long Term' residence and NO KITCHEN so no HOT food available!

Leisure Partner

6/10

Pleasant

17 Oct 2025

Anna

Building and gardens were lovely. However, our room was absolutely boiling hot and when staying with an infant, made us very uncomfortable. There was no fan provided, the windows barely opened and to cool my son down, we had to put his travel cot into a bathroom. The lifts were out of use and no ground floor rooms were available, despite us making it clear we had an infant on the booking and would need a pram. The corridors were very narrow and when making our way to our room, it was very difficult with an infant, all the bags and other people having to all use one staircase. My partner was certain he saw breakfast included in the price, but no mention at the hotel either.

Partner

2/10

Poor

16 Oct 2025

Louise

The room stank of thick smoke, I was placed on the top floor despite having lots of bags. The front gate was locked so I had to walk through the dark car park to get access to the building

Business Self

10/10

Exceptional

30 Sep 2025

Sakshi

Nice and quite area, the entrance of the property is a bit dodgy cos the front door on the street isn’t open , but rest was all good . The mattress was absolutely comfortable. Large room with large bathroom . Lovely stay.

6/10

Pleasant

28 Sep 2025

Sylvia

Very limited choice in the bar , no hot chocolate, no jack Daniels, no lemonade!!! And no sleep because of noisy people on the floor above us and creaking floorboards

Leisure Partner

10/10

Exceptional

28 Sep 2025

Martin

The room was clean but looked tired. Had a nice feel about the place. Found the staff very friendly and helpful. The shops are all nearby. The only downside was the lift was not working.

Leisure Partner

2/10

Poor

01 Sep 2025

Natasha

Looked nothing like the pictures at all. Dark and dingy. Families living in the rooms with toys and nappies all over the windowsill. No lights on at all. Smelt very bad. Couldn’t stay. We left within ten minutes. The room is completely different to the pictures

8/10

Excellent

27 Aug 2025

Patrick

Much better this time.

Stayed in a refurbished room: large and quiet.

Self

6/10

Pleasant

09 Aug 2025

Colin

Hotel was fine but the hotel is house immigrant families and they was shouting all night, so when I have to get up early for work and get very little sleep becomes a problem.

Business

6/10

Pleasant

06 Aug 2025

Kathryn

A little run down

A bit run down and shabby. Could do with a revamp.

Partner

8/10

Excellent

30 Jul 2025

Luke

I believe that the hotel should put some padding stickers on the door frames so the doors don’t bang when closing them.

Leisure Self

4/10

Poor

27 Jul 2025

Ben

Fallen glory

Don’t believe the website pictures, these were taken years ago. You can see this hotel was once a 4 star hotel, beautiful building and lovely period wood paneling in the reception.

Sadly, the hotel now has a a lot of permanent residents, family in the common areas and toys lying around. The restaurant is closed and now and temporary kitchen, the place is dark and dingy, with smell of food and damp in the air.

Having said that, we stayed in one of the newly renovated rooms, which was very nice and well appointed but it felt like walking through Pandoras closet!

Partner

6/10

Pleasant

21 Jul 2025

Candice

It’s clean and the room was in good shape. Front desk person was nice helpful. That said, it looks like a lot of the rooms are longer-term rentals. There were several children playing in the parking lot and running around in the lobby area. I also saw toys in some of the ground floor windows, indicating that people were living there. While the room we stayed in looked recently updated, the lobby is pretty rundown. And the restaurant and lounge are closed (with refrigerators and microwaves in what I assume was previously the dining room—probably for the tenants). It’s too bad because it looked like it was a really cool hotel/tavern/restaurant at a previous point in the past. Not planning on ever being back in this area, but I wouldn’t stay here again.

10/10

Exceptional

18 Jul 2025

Tony

It was a good room for the price

Business Self

6/10

Pleasant

18 Jul 2025

Mercy

Spacious

Business_and_leisure Friends

2/10

Poor

16 Jul 2025

Leon

Old and not value for money

6/10

Pleasant

14 Jul 2025

Tracy

I know we have had a heat wave but room was so hot i barely slept. The windows barely open. The fan was just blowing warm air around.
Also am not sure but felt they are now using hotel for single mums. Although not a problem as i was there once. But i feel people should be aware if this is the case. Didnt have a problem with this as was hardly there.
I had clumps of hair over our carpet not mine i hasten to add. Was disappointed as have stayed here before a few years ago but has gone downhill

Leisure Partner

2/10

Poor

11 Jul 2025

Patrick

Not as fancy as it looks.

Stayed four nights. Two of those were interrupted by noise next door. Walls are very thin and it doesn't help that TV is mounted onto party wall. No air conditioning, slow or intermittent internet, soap not replenished for two days. An endless walk to the car park and exit. The room was big though.

Self

2/10

Poor

09 Jul 2025

Joanne

Stayed here a number of times before bee

2/10

Poor

29 Jun 2025

Gillian

Nothing to like. Its so wrongly advertised as an upmarket hotel, no restaurant or bar as advertised? Rooms are less then basic, dirty, felt more like someones bedroom or being in a hostel and the reasons for this are (which you aren't informed about prior) is that its now being used as temporary accommodation. Information which should be disclosed ??? Whole reason for our stay was completely ruined because of all of the above issues and wrong advertising and information. Rooms are worth £30 if that so there will an incoming complaint and refund expected

Leisure Partner

2/10

Poor

29 Jun 2025

Patrick

Property used for immigration. Dark dingy save your money

Leisure Partner

2/10

Poor

24 Jun 2025

john

Lots of children running around the corridors and crying and screaming. Woman sobbing all night I couldn't sleep.

6/10

Pleasant

22 Jun 2025

Verified traveler

Not a great hot

Hotel was boiling hot, room was very hot and basic, for an executive room. Just a bar of soap in the bathroom, although reception gave me a shower gel when I asked and supplied a fan for the room. Shower was awful would only adjust to boiling hot or freezing cold. Front of house staff were friendly

Self

4/10

Poor

22 Jun 2025

Anth

1 towel
Only 2 small pillows
Toilet barely flushed
No toilet brush
No glasses

2/10

Poor

22 Jun 2025

Lee

Can honestly say this was one of the grimmest hotels? I’ve had the misfortune to stay in in a long time.

Despite apparently being a four star hotel, what they don’t tell you is this hotel appears to be a migrant hotel which also allows paying guests.

Both the restaurant and bar are permanently shut, everywhere you go all you hear is screaming children, rubbish thrown everywhere, facilities all closed and the externals haven’t been cleaned in a long time.

Our room not only had a waterfall shower that didn’t work, but the makeshift showerhead that was fitted was both broken and didn’t allow the mixing of cold and hot and therefore it was either freezing or scolding and no in between. The toilet you had to flush six times to get it working. The room was so hot that we literally couldn’t sleep in it and ended up having to spend time sitting in our car outside with the air-conditioning on just a cool back down.

When we got into the room, there was one towel between the two of us when we asked for another towel we got the smallest bath towel possible which has stain stains on it, there was a very poor fan in the room however all the plug sockets were so badly positioned. We ended up having to move the bed so that we could actually get some air from this fan. Upon moving the bed we found half a packet of nuts left across the floor that hadn’t been cleaned and dust that I’ve been there for ages.

This hotel is at best a two star and is an absolute lie that it’s a four. Avoid!!

Leisure Partner

8/10

Excellent

20 Jun 2025

usman

Good

Business

4/10

Poor

20 Jun 2025

Andrew

Room was dirty with toe nail clippings across the floor. Cabinets in the room were broken. No fan or air conditioning
Website stated there was a gym and well maintained garden area. No gym and the garden was completely run down.
Windows in the hotel were covered with sheets. Dark and smelly.

Partner

6/10

Pleasant

18 Jun 2025

David

Room size was good and clean but pretty dated. No electric points nor light switch near bed. Electric points were in odd places. Drawers in room instead of desk to sit at. Bed was comfortable enough but walls pretty thin - could here music and snoring from rooms next to me. Walk to room was pretty long and lifts out of order. Made for a tiring trip from car to room with baggage. Staff were warm and friendly.

Self

4/10

Poor

14 Jun 2025

Mark

Gone drastically down hill since the last time i stayed there , the place is very dirty
The room was clean enough but very tired
Still housing a lot of homeless people

Self

2/10

Poor

12 Jun 2025

Richard

Not a hotel

No bar, no restaurant, lift doesn’t work and full of families living in the rooms.

Staff were really nice and the room was actually nice but it’s not a hotel.

90% occupied by people living in the rooms whilst awaiting being housed elsewhere.

That’s fine but should not be advertised as a hotel on hotels.com!

Business

4/10

Poor

12 Jun 2025

James

We had 2 rooms. One was OK, the other was appauling!
No furniture, useless shower and not clean. Add on no food or drink facility worth giving a miss until they restore
this once great hotel back to a standard expected.

Business Friends

10/10

Exceptional

05 Jun 2025

Peters

Really amazing

Business

6/10

Pleasant

04 Jun 2025

Karen

Was a nice hotel I’m sure, but they is lots of noise from screaming kids now and no place for breakfast.

Business

8/10

Excellent

04 Jun 2025

Zainab

Lovely room. Spacious and clean.

Leisure Self

6/10

Pleasant

03 Jun 2025

Peter

Cheap but poor

Cheap accommodation but decor tired. Whole hotel smelt strongly of curry. Very uncomfortable bed and poor shower. It was clean though and staff were nice

Business

8/10

Excellent

02 Jun 2025

Marcus

Very pleasant, recently renovated hotel in a quiet location in Dunstable. Rooms were clean and comfortable, bathroom was great.
Only downside (for a recent reno) - no USBs in the room. Almost everyone carries a USB rechargeable device these days, and it's remit of hotel not to provide USB ports, and require us to carry an adaptor.

Also, my room had no bedside lights whatsoever and no way to turn off the room light from the bed.

Currently no food or drink on site. Though there are walkable options.

Self

2/10

Poor

01 Jun 2025

Victoria

Terrible! Curtains all closed downstairs. No food or drinks available. Only 2 bulbs working in the bathroom and 1 was flashing on and off. The shower head was broken and only two out of the 20 parts filtering water were working. The temperature outside was 25 degrees yet the hotel still had the heating piping out and it was a ridiculous temperature inside the hotel itself. It was impossible to sleep.
The hotel was housing immigrants and they were cooking food for themselves inside the hotel.
It was a terrible experience and would never visit again!

Friends_and_family Family

6/10

Pleasant

01 Jun 2025

Kevin

AC didnt work in the room and he room stank of cigarette smoke

Self

8/10

Excellent

31 May 2025

Tracy

Very nice room and nice staff. The entrance hall when we areived was very dark and there was stairs that you could of easily tripped over on as so dark.

Leisure

6/10

Pleasant

30 May 2025

Dave

OK

6/10

Pleasant

24 May 2025

Chukwuemeka

It was rated as a 4 star hotel… maybe in its hay day. It’s a 2.8 star at best.

Leisure Partner

2/10

Poor

22 May 2025

Oliver

Avoid.

Appears to be used as a migrant hotel. Ver poor state of repair. It looks to have once been a good place, not any longer. Spent an hour there and drove home.

Business

8/10

Excellent

15 May 2025

David

helpful staff very good value

staff are great and helpful the only issue i had was other family guests of a minority background letting there kids run around and bang about until quite late, but to be very fair to the staff due to an issue with my room lock (which they sorted) they did offer to move me to a different room. all i actually did was turn up the TV a little loudwer than i normally would

Business

2/10

Poor

11 May 2025

Joanne

Don’t bother staying here at all!

Hotel is used for refugees and should not have paying guests there too. No restaurant or bar and apparently this isn’t important! No basic toiletries in bathroom, no drinking glasses or fridge. TV and phone didn’t work. How on earth can this be a 4 star hotel. I questioned all of these points to member of staff and received no response.

Partner

10/10

Exceptional

01 May 2025

Scott Thomas

Excellent Hotel. Jane Seymour suite. Fantastic bath bedroom longe area. Verg spacious.
Also receptionist Alexandro. Very professional friendly polite service. 👌

Business

8/10

Excellent

29 Apr 2025

A Rees

Bar closed. Smells off curry in the corridors, doors always knocking.

Business Self

10/10

Exceptional

24 Apr 2025

Lynne

Helpful Receptionists and good rooms.

Very helpful Receptionist, Kylie. Room excellent with comfy bed and TV and coffee making facilities. Parking good and close to several major Supermarkets and shops. Highly recommend

Partner

4/10

Poor

22 Apr 2025

Steve

Someone walked in my room whilst I was asleep when I shouted they walked out left the light on kids we’re running around the corridor all the time making loads of noise and when I checked out early they didn’t even care the staff

Business

4/10

Poor

19 Apr 2025

Jade

We got there and it was very welcoming and was upgraded, however the room that we was upgraded to was very dirty, and run down, I can’t imagine what the standard rooms are like. Stains on the bed and pubes in the shower. No shower gel even after we asked. The was soap but it was grime, it is also housing refugees. Which is fine however there was a lot.

Leisure Partner

4/10

Poor

12 Apr 2025

Lee

4* only if you’re scoring out of 50!!!

Arrived to a beautiful setting. However, room 1 had dirty sheets (blood found on duvet). No towels. 1 worn pillow each. Room badly dated. Moved to a family room. Again, 1 pillow each. Hand towels only. 3rd floor, lift broken. Honestly a poor place to stay. Apart from a comfortable bed this place is awful!

Partner

10/10

Exceptional

12 Apr 2025

Philip

Work trip

Very nice old building I booked an upgraded room , it was super clean and had air con the shower was a rain style and it was massive , the bed was comfy and the tv was big .. although there is no food or drinks available you can literally walk round the corner to Dunstable Main Street and eat and drink what ever you want

Business

4/10

Poor

30 Mar 2025

Verified traveler

Tired and in need of much TLC

The hotel is in poor condition. My room was 'tired' and the tv didnt work. Phone point broken, damage from previous visitors and black fragments in the cold tap water. Such a shame as it used to be lovely.

Self

4/10

Poor

16 Mar 2025

Rachel

After many years of staying at this hotel, what the website fails to tell you and did not know until after we had booked there is no restaurant or bar anymore for reasons that became obvious on arrival. Very disappointing and will not be using again

Leisure Partner

8/10

Excellent

07 Feb 2025

duncan

Night before a flight

Lovely hotel, nice rooms. Shame the bar and restaurant is not open anymore as they were really nice last time we stayed

Partner

4/10

Poor

05 Feb 2025

Andrew

When i arrived i was given my room and it hasnt been made. The room was in a right mess

Business

2/10

Poor

02 Feb 2025

Dave

Former home office hotel

Former asylum seekers hotel, outsourced to the home office. I wish it all the best to get it back on it’s feet. I’m glad i brought my noise cancelling headphones (thin walls) and the bar & restaurant were closed. The shower was good, that was the only positive.

Partner

2/10

Poor

31 Jan 2025

Gary

Is this a 4 star property? Very dated and run down

Business_and_leisure

4/10

Poor

30 Jan 2025

Jessica

No food or drinks available at all including nothing for breakfast, table in room but no chairs to go round it, no soap in the bathroom

Business

10/10

Exceptional

24 Jan 2023

Verified traveler

Upgrade worth every penny

Upgrade is worth every penny. The walk in shower is incredible and the bed was extremely comfortable

Partner

10/10

Exceptional

09 Jan 2023

Elizabeth

Easy access to Town, pubs and restaurants. Convenient for visiting family and meeting up with friends.

Leisure Family

10/10

Exceptional

03 Jan 2023

Chris

Friendly and helpful staff, the location was decent and the accomodation lovely. The food on offer was great. Only complaint was the thin walls, we could hear a lot of what was going on in the next room, and our baby woke the baby in the room next door durng the night...

Friends_and_family Family