Name: The Potters Arms
Address: Fagnall Lane, Winchmore Hill, HP7 0PH, GB

6/10

Pleasant

13 Sep 2025

Simon

Great location in a quiet village. Staff were friendly and good good. Room was the suite and although quite dated was clean and comfortable. Bathroom desperately needs refurbishment with cracks in sink and vinyl flooring wearing thin,1990's style. Carpets in corridors and room grubby and in need of a clean but bedding and rest of room clean enough for a good stay.
We were the only room occupied and going down to breakfast at 9am we found no staff and the restaurant and bar areas locked. Finally a couple of members of staff turned up at 920am so luckily we did not have to be somewhere otherwise we would not have had time to eat.
All in all a pleasant stay but if you are looking for 'lovely' this is not for you. It will remain 'ok' until they up their game. Could be amazing with some TLC.

Leisure Family

10/10

Exceptional

06 Sep 2025

Bethan

Nice place for a short break

Very friendly staff and food was delicious.

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Suzanne

Arriving ,good parking, looked modern and inviting. We were led up steep narrow stairs extreme low head height in places to our room . Comfortable beds but could do with a better cleaner divan base was grubby. All amenities provided. Evening Meals were fairly expensive including children’s meals , breakfast suppled with room but only sparse choice on menu fine if you wanted cooked breakfast . Only there for one night but unluckily picked Quiz night brilliant for locals but as a family of four (2 young children )after a long journey wanting sleep 10-00pm plus the microphone quiz was very loud under our room . Notice should be given on booking of this event happening . Then choice could be made . Departure time given as 11-00am found two kitchen staff manning the pub with no knowledge of how to check us out . Not very professionally ran business. Wouldn’t return , but good place for local residents

Leisure Family_with_children

6/10

Pleasant

13 Aug 2025

nicholas

We would stay again, food excellent, bed comfortable with a great fan.
The pub could do with a tidy, bin bags near the bar and one of the tables being used an office isnt a great look.
The room was functional, slightly tired.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Andrew

Excellent place to stay.

Arrived early and checked in straight away,Large comfortable room, Friendly staff, good breakfast included in the price. Great place to stay.

Friends_and_family Family

6/10

Pleasant

23 Mar 2025

Gemma

Loads of potential

People were really welcoming! The pub is lovely and they offer lovely food which is delicious. The room was quirky and had loads of potential but the bathroom was really dirty. Toilet bowl had stains from person using it. The shower seal was brown and the shower head was covered in limescale. Also the kettle top had marks on it and in closer inspection inside it had old water inside and also covered in limescale.

Friends_and_family Family

10/10

Exceptional

28 Jan 2025

Ann

Great little pub. Excellent food and staff

Leisure

10/10

Exceptional

10 Jan 2025

Yvonne

We were due to arrive outside the normal check in times, so we spoke to Richard who arranged a key pick up point and gave clear concise instructions. Nothing was too much. Thank you all for a great stay, we would definitely come again.

Leisure Family

10/10

Exceptional

03 Nov 2024

Dimity

A very friendly and comfortable pub inn.

8/10

Excellent

14 Oct 2024

Jennifer

We had to wait approx 5 minutes for a member of staff to speak to us when we went down for breakfast on Sunday.
Although it didn't affect us personally, I think the fact that there was a step down into the room from the door, and another steeper step into the bathroom should have been mentioned prior to booking. It could have been difficult/ dangerous for elderly people with any mobility issues.

Leisure Friends

10/10

Exceptional

06 Oct 2024

Paul

Lovely friendly locals’ pub. Staff welcoming and food amazing. Both the stay and food were great value. I shall visit again.

Leisure Family_with_children

8/10

Excellent

08 Sep 2024

Sally

A lovely find. We arrived late but the super friendly staff rustled up two delicious pizzas (well worth a try😀) Breakfast was lovely and makes you think we missed out on the main menu by being late. Our room was clean but a tad tired. That said it was very comfortable and had everything we needed. A nice quiet location. Give it a go, you won’t regret it!

Leisure Partner

8/10

Excellent

16 Jun 2024

Susan

Would recommend!

We stayed one night as a couple. The room was a little tired and could do with updating. However, it was clean and the bedding and towels were spotless and fresh. The bathroom was also cleaned to a high standard and a variety of toiletries were supplied.
There was plenty of tea and coffee, biscuits etc in the room and these were very welcome.
We ate in the restaurant in the evening and our meals were excellent. Breakfast was also to a very high standard.
Overall, very good value for money.

Partner

8/10

Excellent

15 Jun 2024

Steve

Basic room but great food and friendly service.

Quite a basic bedroom which is a bit tired in terms of decor and furnishings, but I slept well and the service and food were exceptional.

Business

10/10

Exceptional

16 May 2024

John

Friendly staff - good food

Business_and_leisure Self

6/10

Pleasant

25 Apr 2024

Richard

Nice but, Dont use for bisiness.

I really liked the location and feel of the pub. It was busy when i arrived but had no issues checking in. The room was comfortable and well presented.

I was very disappointed with the 0730 breakfast. As a facility within reach of London, only starting breakfast at 0730, and that means not being ready to serve at 0730 , it meant coffee needed until 0745 everything needed cooking. I settled for a quick sandwich and no drink, no cereal was availabile whilst waiting for the delayed breakfast and coffee.

Business

10/10

Exceptional

24 Sep 2023

John Howard

It was comfortable and food was excellent

Friends_and_family Family

10/10

Exceptional

29 Jul 2023

Mark

Stayed for one night only and really enjoyed our stay. Room & bathroom was clean, nicely decorated, served good food and the breakfast was excellent! Overall a pleasant stay and will definitely revisit if in the area again.

Business_and_leisure Family

10/10

Exceptional

07 Sep 2022

John

recommended

Very friendly and helpful, good food and comfortable.

Partner

4/10

Poor

31 Aug 2022

Janice

The bed was awful, when my husband turned over it was like being bounced off a lilo in a pool! The towels, tiny shower and crockery didn't look very clean. Once the beer garden emptied at 11pm it was nice and quiet overnight, until noisy people/staff in the next room from 7am!

Leisure Partner

10/10

Exceptional

10 Jul 2022

Geoffrey

Great pub, food, beer and staff all excellent

Food was good, beer was good, staff very helpful. Unfortunately I hate woodchip and there was quite a bit in the room but it’s an old building and so it’s probably the right stuff to use.

Partner

8/10

Excellent

01 Apr 2022

Robert

Room and Service Good But....

Room and service was good.
Evening meal was good but expensive but for the price would have expected more than a bowl of rice and bowl of curry, watch out as well for the 10% service charge.
Breakfast was disappointing, American pancakes with blueberries, bacon and maple syrup, the pancakes were rock hard.

Business

8/10

Excellent

04 Feb 2022

Verified traveler

Excellent food!

Business

8/10

Excellent

10 Sep 2021

Christine

Very friendly staff. Evening meal great breakfast not so good

Partner

8/10

Excellent

13 Jun 2021

Peter

Good (as long as you're thin!)

Good friendly service; wholesome; quiet location; convenient parking. Only downside was the actual shower: water temperature varied unpredictably, it was rather cramped, and - the usual problem - one of the doors kept coming off its runners

Self

8/10

Excellent

23 May 2021

JANE

Great food

The large room we had was gorgeous, a shame about the cleanliness though - with sticky and stained bedside tables and thick dust on all skirting boards and beams. The food was excellent - although the older gentleman was grumpy and off-putting as we had our dog with us (which they knew about in advance). All other staff were fantastic though. The pub is in a wonderful location on the common too.

Partner

8/10

Excellent

27 Aug 2020

Paul

Great room and service, food was amazing!

Business

10/10

Exceptional

22 Jul 2019

Verified traveler

Great breakfast, nice rooms, very convenient location.

8/10

Excellent

15 Jul 2019

Malcolm

Lovely quiet local village atmosphere

Partner

10/10

Exceptional

31 May 2019

Verified traveler

Great service , great breakfast, good location for us, room had everything we needed and was spacious for a twin , including the bathroom. Couldn't ask for more really.

Friends_and_family Friends

8/10

Excellent

09 Aug 2018

John

Nice if a little tired, but very clean

8/10

Excellent

06 Aug 2018

John

Comfortable and relaxing

10/10

Exceptional

16 May 2018

Verified traveler

Apart from a slight hitch at check-in which was very quickly resolved I found the Potter's Arms a very nice place to stay. The staff were helpful and friendly and all the customers in the bar (to which I am not used to) were also friendly and helpful to me, a quite old person. It is unlikely that I will be in that area again but if I ever were I would not hesitate to stay at The Potters Arms. A very nice stay for what, for me, was a sad occasion to attend a funeral.

8/10

Excellent

19 Mar 2018

Verified traveler

Large room & bathroom, over friendly pub.

I never stayed over a pub before so don't have anything to compare it with. Worth a try if you're tired of formal hotels. When you arrive, you report to the bar for check in, amongst the patrons who seem to be mostly local OAPs + a few tradespeople travelling on business. Nice friendly host and staff.
No local amenities on the doorstep, but the pub serves very good food in a comfortable atmosphere on site. I had a lovely Thai red curry for dinner and fab full English breakfast in the morning, with quality sausage which is my benchmark for breakfast quality.

Room 4 is quirky but large & comfortable, with a large bed, small TV, tea/coffee/biscuits, wardrobe, bedside tables & lamps + table & chairs. Being an old building, you can hear thuds when people are walking in other rooms, and a murmur from the pub downstairs. It isn't a rowdy pub so noise wasn't a problem. It was quiet enough circa 10:30 and I slept very well.
The private bathroom is equipped with full bath & shower over, toiletries, towels and bath mat. It was clean enough, but personally I'd give the tiled walls, taps and sink a good scrub with a bathroom foam cleaner to remove the dull marks and make them shiny. The decor could do with sprucing up (ripped carpet on the first step into the room, tired carpet and bathroom vinyl, cracked corner in the bath panel etc.) These are small details and I didn't mind but someone more demanding might.
Overall a pleasant 1 night stay and I'd go there again.

8/10

Excellent

31 May 2017

John

Great inn in a nice country location

Landlord provided a meal out of hours which was brilliant. Beer excellent!

8/10

Excellent

14 Dec 2016

Verified traveler

Initially had trouble finding the place in the pitch dark. but once found the place was full of life the staff were very friendly, food was good. All together a good couple of nights spent there.
There were somethings that really needed attention in the room. The standard lamp had a dead bulb. The bedside lamp shades needed a vacuum! The toilet needed a good scrub under the rim (I could see it from lying in bed) not good! No room in the shower room to put anything. No pole to open the louvre window above the shower. Tiny teacups!!!

Family

8/10

Excellent

13 Dec 2016

Verified traveler

Lovely pub with great accommodation

Sadly we were in the area to attend a funeral in the nearby Chilterns rematorium.
Thanks to our satnav playing up, getting to the Potters Arms was very stressful but as soon as we walked in we were made very welcome. The place has a lovely ambiance and because we were there in the run up to Christmas is looked even more cosy and welcoming and the decorations were done extremely tastefully. The sandwiches we ordered before setting off to the service were delicious and we felt very much as if we were home from home.
Arriving back after the service we went to our room which was charming. A lovely view out over the common. In the summer this must be fabulous.
We had booked a table for dinner and fell into a great conversation with a fellow guest when we had a pre dinner glass of wine in front of the blazing fire. The dining room was a lovely space and the meal was very good.
Very comfortable bed dressed with pretty white linen. It must be said that the ensuite was tiny but it did work very well.
Down to breakfast, meeting up with the friend we had made the evening before. I asked for scrambled eggs and smoked salmon - the lovely lady serving was unsure. I needn't have worried, it arrived about seven minutes later and was absolutely scrummy.
The whole experience was great. I would recommend it.

Partner

8/10

Excellent

12 Sep 2016

ANN

A lovely traditional English Pub with rooms. We travelled from out of town to attend a birthday party nearby. The pub had a lovely ambience, the rooms were clean, the bed comfortable, our basic needs were met. Breakfast was excellent. Richard the owner/manager exceptionally friendly and helpful.

Partner

8/10

Excellent

02 Aug 2016

John

A Good Weekend

Attended a family wedding in Amersham.Stayed two nights at Potters Arms.Great location.Friendly people.Very good food.

Partner

8/10

Excellent

28 Jul 2016

Amanda

Convenient location with a great breakfast

Great location for PENNFEST which was just across a field. Great host, very welcoming and a fab breakfast!

Family

8/10

Excellent

23 Jul 2016

Verified traveler

Great location in quiet village well located

It was very friendly and even the regulars will chat with you. Food was good and great value. Would stay again!

4/10

Poor

15 Jul 2016

Verified traveler

Great location & people...shame about the rooms

Lovely location and great staff let down by a very VERY tired room. Needs some money spent on it to justify the £95 per night cost (current décor would put it around the £50 mark)

6/10

Pleasant

16 Oct 2015

Jill

Business stay

Welcoming staff. Good pub food

6/10

Pleasant

29 Aug 2015

Joanne

Friendly staff, good food, comfortable

The hotel and staff were lovely but being over the top of a pub that was noisy until 2am was not great (midnight would have been understandable) so although may go there for a meal would not recommend anybody sleeping there, really sorry

Partner

10/10

Exceptional

29 Jul 2015

Gary

Excellent country hotel, great value too.

Excellent value for money. Lovely hotel in a remote quiet village. Staff cant do enough for you. Breakfast is a must, amazing start to the day. I have stayed here twice now and will definately stay again.

6/10

Pleasant

13 Jul 2015

helen

We stayed for one night. We had an excellent meal in the dining room.

10/10

Exceptional

03 Jul 2015

Roger

Everything excellent but do not arrive late on Sundays, no food available after 4pm and even the bar closed at 8pm however the room, breakfast and assistance with directions etc could not be better.

Family

10/10

Exceptional

27 Jun 2015

Verified traveler

Brilliant

We stayed here as we were visiting friends in Amersham. We had the large double room which was lovely and the breakfast was beautiful.

10/10

Exceptional

08 Jun 2015

Verified traveler

Overnight stay - convenient -easily accessible - very clean

6/10

Pleasant

05 Jun 2015

ad4m

Four nights - business

Firstly, my stay was in the middle of the February cold-snaps, so there was plenty of snow, however the room was freezing cold. Windows were old wooden frames, which didn't seal and let a lot of the air through. Aside from that the food was good and beer was better. The pub plays loud music and often has events, so that may disturb you up until about 23:00.