Name: Macdonald Compleat Angler
Address: Marlow Bridge, Bisham, Marlow, SL7 1RG, GB

4/10

Poor

03 Aug 2026

tony

We found the cleanliness of our bedroom very poor and the maintenance of the bathroom was especially poor.
The public areas are also in a poor state of repair, especially those areas NOT on the ground floor

6/10

Pleasant

03 Aug 2026

Kimberly

The location is stunning and staff are kind and helpful. Room was very clean.

Overall though the property is very tired and for the price paid was expecting more. The room was exceptionally hot to sleep in. The Lawn Bar was gorgeous but when we came back after dinner to sit there, every single table was full of used glassware. The bar was very under stocked. Breakfast was ok but again continental selection was limited and the “award winning” hot selection was a £6 surcharge for eggs Benedict - when the price of breakfast was already £20 this felt absurd. The menu was stained.

As i said you can’t fault the location and the view is stunning. If I’d paid less money would have been much happier and had lower expectations of the hotel.

6/10

Pleasant

26 Jul 2026

Steven

On arrival noticed air con not working in room spoke with Sophie on reception who said that she would get maintenance to come and sort it out. Reminded about an hour later “yes, all in hand”
Went out for the evening, came back and you guessed it, not been sorted, boiling hot and not helped by being on the top floor.
Building is tired, bar staff in garden serve you like they are doing you a favour.
Breakfast is good and staff in there really helpful.

10/10

Exceptional

25 Jul 2026

Mark

Always an incredible stay. Stunning views, and a wonderful place to relax

2/10

Poor

22 Jul 2026

Allan

Wanted to have a drink on balcony overlooking weir unable to do so as we were not booked into restaurant.Very disappointed as the restaurant was empty staff unable to resolve issue.Hotel was shabby and not of the standard I would expect for a 4 Star Hotel .Room was not air conditioned and smelt of damp in need of a update.

10/10

Exceptional

18 Jul 2026

Lisa

Lovely hotel, great location. Excellent parking. The only main was it was quite warm in the room but it was a exceptionally warm night

Partner

6/10

Pleasant

16 Jul 2026

Marie

Beautiful location with stunning views and it is lovely to sit in the garden by the river, but the hotel itself is shabby. We had a lukewarm welcome from reception, service was very slow - although the staff were pleasant and polite. Our room overlooked the river but was in need of refurbishment. Drinks were overly expensive - felt ripped off. Food was mainly ok - good breakfast - but I did not enjoy my tiny tasteless shepherds pie at evening meal. Probably wouldn't recommend or return to this hotel again.

Partner

8/10

Excellent

13 Jul 2026

Samah

No phone in the room and no left had to take stairs to our room which was quite far from the reception

Partner

6/10

Pleasant

09 Jul 2026

John

Offered upgrade to suite with either river or weir views and ended up near the bridge overlooking the entrance. That said the suite was lovely although 2 of the TV's werent working, a cupboard door was broken and there was insufficient toilet roll. tea/coffee selection was poor and what there was, was insufficient.
If iy wasnt for the location which is amazing and the local town, the hotel would score badly.

Partner

4/10

Poor

28 Jun 2026

Bernard

Hotel rooms well below standard for price

Partner

2/10

Poor

27 Jun 2026

Ryan

Do not stay in this hotel..it is unclean from stained carpets missing tiles in shower etc etc etc

Partner

8/10

Excellent

15 Jun 2026

Richard

We love this place but it is getting tired. The maintenance is in need of an uplift and the rooms and lounge areas need a refit. Still a lovely stay and Sindhu was excellent for lunch. The reception staff for the hotel were OK but lacked motivation to welcome their guests with any enthusiasm. Breakfast was excellent and the setting for the hotel sets this apart from most.

4/10

Poor

14 Jun 2026

john

We were notified that the suite was unavailable due to a maintenance issue. We were downgraded but there was no offer of a refund of the price difference let alone any compensation for spoiling our anniversary. I had been in touch with the hotel to request a particular room with a view of the church across the Thames. I was assured that the suite I had booked had this view but it transpired it actually looked onto a courtyard. It took 3 emails to get an answer that was wrong.
We were given a piece of cake for our anniversary instead of the individual shortbread biscuits we got the second night. I have never seen such small bottles of shampoo etc.
On the first morning there was no hot water as the boiler had broken. There is obviously a problem with maintenance here. The shabby room looks grubby and desperately needs a lick of paint - more carefully applied than last time.
The plus points - the view (although we didn't get the church); the staff at breakfast; and Sindhu, Atul Kochar's wonderful Indian restaurant

Partner

10/10

Exceptional

13 Jun 2026

Rachel

Needs a little tlc. Lovely position on the river Choice of restaurants was nice . Attentive staff.

Partner

2/10

Poor

30 May 2026

James

Hugely disappointing hotel…understaffed, tired, shabby and dirty. Manager not contactable and didn’t return calls. Stay somewhere else, this is not the Compleat Angler that it was.

6/10

Pleasant

29 May 2026

ian

Fabulous location, just a bit tired as a property

Partner

8/10

Excellent

18 May 2026

Stephanie

The accessible room is not suitable for a disabled person in a wheelchair- just a few tweaks to the bathroom would make such a difference eg a raised toilet with drop down bars and a walk in shower.

Partner

10/10

Exceptional

17 May 2026

Melanie

Another great stay at the Compleat Angler. The Windor Suite is exquisite and always our choice.

6/10

Pleasant

17 May 2026

cierra

The restaurant was really nice for dinner and the view is great. The carpet in the room had a ton of stains, they never came to service the room. We ordered the room service breakfast and it was terrible. Eggs not cooked, coffee press didn’t have a filter so the coffee granules were in the coffee. One slice of bacon for two people and very expensive.

Self

10/10

Exceptional

14 May 2026

David

Excellent clean room and excellent check in. Helpful staff, good parking and good location.

Partner

8/10

Excellent

10 May 2026

Laura

The breakfast was lovely, sat overlooking the river, service was polite and prompt.
The room we had overlooked the weir and was spaceous. It was clean except for a glass

Partner

10/10

Exceptional

08 May 2026

Paul

views, outside seating area and breakfast

Partner

6/10

Pleasant

02 May 2026

Simon

The girl on reception when checking in was really helpful and easily the best staff member we encountered.
After that, things were very average. The room looked tired an in need of some love as it had stains on the carpet and felt flat in colour.
Breakfast was very poor service, with only 4 tables to serve the 2 staff struggled to offer any level of service.
If you throw in how much they charge per room, this is definitely a hotel trading on location and historical levels of quality.
Not worth the money and there’s better places nearby for less

Partner

6/10

Pleasant

02 May 2026

David

The hotel is not only showing some obvious wear in both the rooms (furnishings) and public areas (corridors/lifts etc.) but particularly could have been improved by simply paying attention. Outside lawn bar areas/furniture are not even being wiped down and this is a highlight area for this hotel. Rooms are not made up in a timely manner 3:45 in the afternoon seems rather late for any room not to mention a suite you want to enjoy time in. Staff comments were less than helpful. This was a 4 day stay and a bit disappointing.

Partner

10/10

Exceptional

20 Apr 2026

Katherine

Excellent

Family

6/10

Pleasant

10 Apr 2026

Hilary

Excellent location but disappointingly no more than a 3*. Room decor and furniture very tired. Whole property needs redecoration and carpets throughout. Completely empty minibar and no drinking water in the room. We were sent a message prior to check in from the hotel offering us a room upgrade but wanting to charge us extra if we accepted it. Surely if there were rooms of a better standard unoccupied would it not be a prudent move to offer those to guests paying 4* prices.

Partner

4/10

Poor

05 Apr 2026

Michael

No toiletries in the room shower gel etc
Evening meal was nice
Breakfast was average
Bed was ok
Bar ran out of beer I was drinking had to change
Staff were good
Overall I felt very underwelmed by the place

Self

8/10

Excellent

03 Apr 2026

Gillian

Nice time overall.
Disappointed there was no hot water Saturday night & that we didn’t get robes as stated we would in the deluxe rooms.
Also toiletries very sparse had to ask for soap.
Was thankful we upgraded the room for our parents as their room was lovely. Fabulous view. Staff were delightful but think they could do with more as not enough of them to provide the service you would expect ( isn’t their fault just not enough of them)
Breakfast was lovely and we were very grateful for the later checkout.

Family

6/10

Pleasant

01 Apr 2026

Sarah

The hotel has an excellent location but is really tired and dated. The hot water didn't work one day (was fixed quite quickly) and the normal pressure was just terrible in the shower. Just don't think it has had much money spent on it so feels really tired but is a beautiful old building and bet the outside space in the summar is amazing! They defaut \"don't clean\" for rooms so you do have to ask, which is no problem as we asked and they cleaned just doesn't feel the kind of standard you would expect for the hotel. Breakfast seemed pretty chaotic on some days. Staff were mega friendly.

Partner

6/10

Pleasant

29 Mar 2026

Michael

Breakfast was ok
bar ran out of drinks
I expected a hotel of this stature to be able to supply basic things like shower gels hand soap but they were not in the room
The staff were very good
Overall I felt very underweamled

Self

4/10

Poor

25 Mar 2026

Elizabeth

I’ve stayed here many times before and was sadly disappointed this time. On arrival the receptionist was offhand verging on rude. There was a kettle in my room but no base with a plug. No shower gel in the bathroom and no hot water this morning. My room was near a generator (I realise this is just bad luck of course) so I got very little sleep. Overall the experience was very below par I’m afraid….

Self

10/10

Exceptional

14 Mar 2026

Helen

Idyllic setting on the Thames. Lovely hotel and standard room big with very comfortable beds.

Partner

10/10

Exceptional

07 Mar 2026

Robert

This time of the year having the large windows open to let in the fresh air was delightful

2/10

Poor

26 Feb 2026

kym

room wasn't cleaned properly, exterior of hotel was starting to look shabby, the evening meal was a disaster

Staff tried hard but got the impression management was cutting corners. We stayed there 15 years ago and it was great but now, no never again

10/10

Exceptional

18 Feb 2026

Sally

The room was very comfortable, although there was some noise from the external fans on the flat roof. Breakfast was good with a wide choice. The site is excellent and nearly all the staff was welcoming and smiling.

Partner

4/10

Poor

14 Feb 2026

Andrew

Hotel overall felt neglected, in need of some maintenance and better upkeep. All staff were very helpful and lovely.

Partner

10/10

Exceptional

14 Feb 2026

Katherine

Wonderful room and comfortable with all we needed.

Leisure Family

6/10

Pleasant

14 Feb 2026

alison

The hotel is looking 'tired'. Shower door was smeared, Had a power cut during the evening and the staff were very busy. 20 minutes to be served at the bar. Overall pleasant but no where near as good as it used to be.

Business_and_leisure Self

8/10

Excellent

12 Feb 2026

paul

Staff attentive

Leisure Family

8/10

Excellent

11 Feb 2026

Julian

Stayed in a very spacious suite. Nice bed, tv in bathroom but couldn’t get it to work….tight on toiletries, one mini shower gel is not enough for 2 people. Supper in restaurant was good. Breakfast was ok but really grating was full English was included in b&b rate but if you wanted avocado on toast a £6 supplement as was smoked salmon and and scrambled egg as was 2 more items…..only had cheap white bread for toast. Continental selection was poor.
Staff tried hard but understaffed especially in the bar in the evening. Hotel is in a beautiful setting and close to walk to high street where there’s some good shops.

Partner

10/10

Exceptional

07 Feb 2026

Alexander

Lovely stay, in a beautiful setting :)

Partner

8/10

Excellent

26 Jan 2026

Mary

Very friendly staff

Partner

10/10

Exceptional

25 Jan 2026

jason

Absolutely love Marlow will be going back again next year, same time

10/10

Exceptional

18 Jan 2026

Michael

Lovely room
And stay

Leisure Partner

10/10

Exceptional

18 Jan 2026

J

Our one night stay at the Compleat Angler was lovely. While the building and room could do with a bit of an update, the overall experience was lovely. The staff were friendly; the room was spacious with a very comfy bed; and the amenities were excellent.

Leisure Partner

8/10

Excellent

18 Jan 2026

Nicky

Welcoming reception . Pleasant staff. Beautiful room . Luke warm rather than hot water bath . Very slow service for food - one salad sent back .
Enjoyed our stay but can see the hotel might need some tlc soon. Beautifully clean though.

Leisure Family

10/10

Exceptional

13 Jan 2026

gerald

Free parking and very close to town, hotel is very clean and tidy

Friends_and_family Friends

10/10

Exceptional

13 Jan 2026

Tanya

Staff were great, room was perfect

8/10

Excellent

12 Jan 2026

rebecca

Room was really nice and staff were friendly. When we arrived for breakfast a half an hour before last orders there was no bread or pastries left. Half of the cooked breakfast was missing with no explanation and then we discovered that the food was cold but all of the waiters had disappeared so could not complain. I expected more tbh.

Leisure Partner

2/10

Poor

11 Jan 2026

Emma

Power cut, no electricity , room cold , no hot food

Partner

10/10

Exceptional

04 Jan 2026

john

Great quality, lovely location

Leisure Friends

8/10

Excellent

03 Jan 2026

David

Our suite wasn’t the one we had booked, otherwise everything was as expected - a good place to stay whenever you are in Marlow

Leisure Partner

6/10

Pleasant

17 Dec 2025

Mark

Lovely room though very disappointed to learn that upon booking two nights that my room was not made up adequately, waters not replaced, bathroom not cleaned and bins not emptied. To add insult to injury, my 2nd night was more expensive.
Unless I get some kind of positive response, I will almost certainly go public on social media with my findings.

Partner

6/10

Pleasant

07 Dec 2025

Gordon

The rooms are tired and could do with a refresh and a lick of paint. Likewise with the bathroom /fittings. No facilities in room to make a cup of tea; just a coffee machine with unidentified coffee pods. Towels were hard could do with fluffing up. Has to pay extra for a speciality coffee at breakfast which is a bit naughty. For what we paid for two nights, somewhat disappointed. We’ve stayed in better for less. If it weren’t for this hotel’s location, I think it would struggle. On the plus side, the staff were friendly, there’s ample parking and its a stones throw into Marlow!

Leisure Partner

4/10

Poor

28 Nov 2025

Barnabas

Goods - room was lovely - comfy bed, clean and tidy.

Bads - food was good in parts, but quite bad in parts too (our Milanese chicken was quite tough, and our breakfast was average at best [poached egg tasted of vinegar, beans were watery etc]). We opted to eat somewhere in Marlow for the second evening.

We had booked two nights in separate bookings (one on work, one leisure), but after a short time in reception, they were able to put us in the same room for both nights (we had to upgrade, but that was understandable). BUT, at around 12pm on day two, one of the staff knocked and burst into the room while my wife was sleeping, and told her off for checking out too late?! When challenged, he was quite defensive, then a little apologetic.

Being honest, it seemed the hotel was struggling to hold things together. We'd wanted to visit this hotel for quite some time, but we won't be going back.

Partner

8/10

Excellent

22 Nov 2025

Kelly

The room was great but I’m afraid the hotel has had its day. It’s looking a bit tired and worn and it’s not worth the money compared to other newer places. The restaurant is overpriced and was not great quality, so give that a miss. Still it is a great location but it all just felt a bit lacklustre and in need of some TLC.

Partner

6/10

Pleasant

17 Nov 2025

Caroline

Really disappointing. First room offered the balcony doors didn’t even shut properly let alone lock. Second room better. All rooms look tired. Tap in bathroom needed a new washer and had been turned so tight I couldn’t undo it.

6/10

Pleasant

14 Nov 2025

David

Yes

6/10

Pleasant

11 Nov 2025

Megan

Room was run-down and extremely hot even after turning thermostat down. Bathroom taps worked the wrong way round.

Partner

6/10

Pleasant

06 Nov 2025

Carole

Doorman was nice. Reception rubbish.
On second night tea wasn’t replaced

Leisure Self

10/10

Exceptional

02 Nov 2025

S

Room was lovely wth a balcony overlooking the river & church.
When we first arrived to check in we were a bit too early, and the receptionist was unfriendly

6/10

Pleasant

02 Nov 2025

Robert

So-so service
Rooms need a revamp

10/10

Exceptional

02 Nov 2025

Sandra

The revue says free breakfast - it was NOT!!
The hotel is in a ideal position to walk into Marlow town which has lots of different shops on the High Street.
Our room was very quiet. Bathroom underfloor heating was good.
Parking free for residents.

Leisure Family

10/10

Exceptional

02 Nov 2025

Stefan

Excellent service, value and location

Partner

10/10

Exceptional

29 Oct 2025

Paul

Wonderful hotel. Had a short break and the hotel was perfect. Lovely room with balcony. Beautiful setting. Staff were excellent. Went above and beyond to ensure our stay was as comfortable as it could be. Highly recommend and planning to return next year for Christmas.

Partner

10/10

Exceptional

18 Oct 2025

Gwen

All staff were very helpful and friendly . Picturesque location on river beside famous bridge .

10/10

Exceptional

15 Oct 2025

Daire

Nn

Business

10/10

Exceptional

12 Oct 2025

Tammy

The hotel was ideally located for a stay in Marlow and the views of the river were amazing. Our room was fabulous as we were given a suite as we were on honeymoon. It was huge with it's own balcony and fabulous views. The staff were all friendly and helpful. Dinner in the riverside restaurant was excellent again with views of the river. We would definitely use this hotel again and would recommend.

Partner

8/10

Excellent

30 Sep 2025

Sally

Overall a lovely experience. Room beautiful with idyllic views. Loved the penhaligans toiletries. Breakfast very good. A few points to note. We waited 45 mins after arrival for a bottle of Prosecco to be brought to our room by which time we only had a short amount of time before heading to dinner. The room was hot and we couldn’t turn the radiator off or the air conditioning on. The water pump was intermittent so water pressure in shower was very very low for a couple of showers, but fine for others. Thankyou, I hope this is helpful, Sally (Room 102)

Partner

8/10

Excellent

28 Sep 2025

Pierre

A very special hotel (location, interiors, history) - but not enough staff to match the quality of it all. Late-September falls between end of summer and before they switch the heating on - so coldish room, and aircon didn't help and couldn't be switched off, and they forget to suggest we use the heater tucked inside the wardrobe. But would absolutely visit again!

Leisure Partner

4/10

Poor

25 Sep 2025

lawren

Hotel is fine, but not worth the money.

asked to check in a bit early and they charged an extra £60 to do that. I’ve 65 nights in hotels this year and never been charged for that.

Coffee machine in room wasn’t working and asked for replacement 3 times and never got one. Breakfast staff were very friendly and service was good.

Overall hotel is “ok” which is a shame because the location is absolutely stunning.

10/10

Exceptional

21 Sep 2025

Christine

Couples night away

Lovely hotel on the river. Comfortable and relaxing on the lawn sofas by the river.
Staff very friendly and welcoming.
Lots of do in the area short walk to town lots of pubs bars restaurants spoilt for choice and lots of lovely shops in the area.
Would definitely go back and recommend this hotel nice and clean and breakfast room was lovely. Nice cozy bars and places to sit and chill

Partner

8/10

Excellent

18 Sep 2025

Anita

Family wedding

Beautiful location in tranquil Marlow at the foot of Marlow Bridge.
Dining at Riwaaz

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

CHRISTOPHER

Good and friendly service. Convenient. Comfortable rooms.

Leisure Family

8/10

Excellent

14 Sep 2025

Richard

well situated

Well situated hotel on the Thames, comfortable room and freshly cooked breakfast. East walking distance to the Town which was lucky.

The hotel is cashless which they advised by email. What they did not advise was to book restaurant in advance. As a hotel resident we were unable to book a table as it was fully booked, not advised when we checked in.

Tis is not what we expect from a Macdonald hotel so very disappointed so be aware if booking.

Partner

8/10

Excellent

13 Sep 2025

Ian

No elevators and stairs going everywhere. While everything was clean, some of the furniture showed notable signs of wear. View and location can't be beat!

10/10

Exceptional

07 Sep 2025

Jeffrey

Great location and proximity to Marlow.

Business_and_leisure Partner

6/10

Pleasant

05 Sep 2025

Jane

I've enjoyed the Compleat Angler for many years way back into the 90s, however recently, I suppose like most things, disappointment sets in. My one night recently with an old school friend exposed how things have changed: families allowing their young children to ride light-up scooters on the marble floors of the lobby, next to the bar area just ruined what this hotel used to represent: old British class on the river, sophisticated elegance, sorry probably won't be back.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Curt

Great place!

Great place to stay!

Business

6/10

Pleasant

03 Sep 2025

David

Beautiful location on the river Thames. The property is in need of modernisation. Staff are friendly.

10/10

Exceptional

24 Aug 2025

Hannah

The staff are very nice, especially the cleaning staff, very helpful and the rooms are immaculately clean, great stay.

Leisure Pet

8/10

Excellent

22 Aug 2025

Anthony

Great location, lovely atmosphere in the hotel

Partner

8/10

Excellent

21 Aug 2025

Kristen

This is our fourth time staying at this hotel and it is always a wonderful experience. Though the hotel room this past visit was not as large as our previous rooms, it offered views of the Thames River, which is lovely. The only reason I gave only 4 stars this time around, was that our bathroom was small and didnt look clean, in need of updating. But we have not experienced this in the past, so hopefully we will upgrade our room on our next stay

Leisure Partner

4/10

Poor

21 Aug 2025

Susannah

The Compleat Angler is not loved by its owners, customers who remember the days when this was THE hotel to stay in in the area will be saddened and disappointed with what has happened to this once prestigious hotel. Externally the location is perfect, tucked away at the end of Marlow bridge looking out on the church and Thames, a pretty garden area is inviting however often not available to hotel guests because of private “functions”. The older rooms and corridors are shabby, dirty and poorly presented far beyond the desperate need of refurbishment noted by reviewers in 2023. The “superior” rooms in the newer “block” are corporate and lack any character and are themselves due a bit of an update! Luckily we did have a lovely view of the river but would have been devastated if we had been allocated any of the many rooms with views of the car park! Do not pay extra for breakfast, the offer is poor and quality far below what you might expect of a four star establishment. It is a very quick walk across the bridge to any number of cafes and eateries offering far better quality and value for money. This is the ONLY hotel that I have ever stayed at charging supplements for decent coffee and some breakfast items. Concerns reported to management were acknowledged as completely accurate but “we are working on things” and “it’s a corporate decision” 1. Do not go any way to providing a solution and 2. Do not warrant the room rates being charges. This hotel is complete shambles.

Leisure Partner

4/10

Poor

16 Aug 2025

Ashlie

£50 a round for 2 drinks in hotel bar. Suite was old, musty and dark. Service nowhere near as good as you’d expect for the price point. Incredibly disappointing.

Partner

10/10

Exceptional

13 Aug 2025

Graeme

Superb location on the river, with lovely beer garden. Really nice staff throughout. A really relaxing place to stay.

Business_and_leisure Friends

4/10

Poor

10 Aug 2025

Jeremy

Needs some improvement.

Unfortunately we were disappointed with the hotel. It has a fantastic location with wonderful views but feels rundown and in need of some renovation.

Before you even enter the hotel you realise things are not quite right as there's a letter missing from the sign and the associated wall is filthy.

When we got to our room we found that the edges of the curtains were so frayed that bits fell off as you close them. The battery cover for the safe was missing, the cover for the temperature control for the shower was missing and the extractor fan was disgusting. The AC wasn't great, there's a continuous running noise from behind the toilet and the mattress sloped in to the centre.

If you are having breakfast be aware that 50% of the hotel dishes have a £6 supplement and if you want a latte or cappuccino then that's going to be another £4 supplement. If you are going to the bar then expect to wait and don't be surprised when a medium glass of rose is more than £17.

Has so much potential but need attention.

Partner

8/10

Excellent

02 Aug 2025

Paul

Excellent location

Leisure

6/10

Pleasant

31 Jul 2025

John

Great views over the Thames River.
Excellent fo access to Marlow Town.
Large car park.
Service in bar and on the lawn was terrible and room not reagy on time. We were allocated a room with twin beds even when had reserved a double.

Leisure Partner

6/10

Pleasant

31 Jul 2025

Stuart

Beautiful location but the hotel needs updating. Bathroom wasn’t clean and was shabby.

Leisure Partner

4/10

Poor

21 Jul 2025

David

Tired and in need of of Some Loving

What should be an outstanding hotel in a fabulous location, is a tired, rundown, very mediocre, overpriced place to avoid.

The Room (56) felt dirty and in dire need of a make over. We kept our shoes on as the carpet looked like it was ready to get up and walk off.

The bar was tired and the menu came tatty and stained.

The breakfast was typical fair, but all was left sitting out exposed to everything, without any care or thought for hygiene or protection.

The staff were pleasant, but I don't think it unreasonable to require those serving to at shower or at least use deodorant, the smell of BO was over parring and not conjusive to a good dining experience.

I am sorry to be so mean, but this hotel needs a make over, at least in Room 56 and the communal spaces. It is not worth £450 per night hey are charging

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Harry

Hotel great position on the river.Hotel needs total refurb. Breakfast ok

Partner

8/10

Excellent

09 Jul 2025

Nicola

Location was excellent and lovely views from the garden.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Linda

Location excellent. Property is looking tired and in need of an uplift. Comfy bed. Service slow but staff friendly.

Leisure Partner

4/10

Poor

01 Jul 2025

Alexander

Overpriced - not offering good value

We stayed in 2021 to celebrate Covid Delayed birthday. We even extended our stay then
Unfortunately the Hotel has gone downhill by our recent visit June 2026
A cheek to charge extra for alternative breakfast when paying £250 per night. Service not great at breakfast
Soundproofing poor.
Bins being emptied at 1am!
Long queues at outdoor bar

Partner

2/10

Poor

29 Jun 2025

Sandra

The whole experience was disappointing with the place now lacking any of the English charm that it once had. Everything is overpriced for the lack lustre amenities. The staff are efficient but emotionless and when we asked the room servicer for more black tea for the room we were told she didn’t have any left in her loose plastic bag of long life milk and other teas and made no attempt to find any elsewhere. The balcony had half dead pot plants on it and needed a jolly good sweep and de-cobwebbing. What a sad loss it is to see it like this with that stunning location and long charming history. For £350 per night I expect better. They took excess money out of my account without explanation and wouldn’t address the issue at the time and promised to email when they they had sorted it…still waiting a week later and and approx A$800 still out of pocket. We have really experienced the frustration of returning to somewhere with wonderful memories only to be bitterly disappointed.

Leisure Partner

2/10

Poor

19 Jun 2025

Richard

Amazed at how dated and poor quality at this hotel.
Genuinely shocked - this needs a total refurb and new staff ….but mainly the fabric, especially the rooms, is frankly shocking.

Leisure Self

10/10

Exceptional

15 Jun 2025

Peter

It did what we wanted that day

Partner

10/10

Exceptional

02 Jun 2025

Peter

Very nice accommodations overlooking the Thames River and All Saints Church. Loved the outdoor seating on the lawn. The food is excellent and the staff is genial. Definitely coming back and bringing family.

Leisure Partner

10/10

Exceptional

19 May 2025

Alex

We had a great stay at the Compleat Angler for my wife's birthday. Lovely room overlooking the river and very well looked after by the staff.
Beautiful grounds and fabulous river views from the hotel. We shall return.

Leisure Partner