Name: The Olde Bell BW Signature Collection
Address: High Street Hurley Berkshire, Maidenhead, SL6 5LX, GB

10/10

Exceptional

27 Jul 2026

Sarah

Car park was on the small side so when I first arrived I had to park up on the side of the road. Was fairly quite.

6/10

Pleasant

26 Jul 2026

Sahar

The room was clean though it could have done with removal or spider webs. The staff were super nice and the grounds were great for kids to run around and play in. Food wasn’t great though.

10/10

Exceptional

25 Jul 2026

Carl

Room was fantastic I'm size and clean. Breakfast was brilliant and the food at dinner was amazing.

8/10

Excellent

23 Jul 2026

Caroline

Quaint little hotel. Great garden.
Rooms separate to reception/pub building. But nice to stay in.

10/10

Exceptional

21 Jul 2026

Fiona

This is my third time staying at the Old Bell. The first time was with work and the second two times with husband and two children when we took part in local triathlons. The staff are really helpful and friendly. Breakfast was great and the beer garden is fantastic with great games for the kids .like chess and jenga. The hotel is about a 10
Min walk to the river Thames where people were paddle boarding and enjoying the water. Love this hotel!!

Family_with_children

8/10

Excellent

20 Jul 2026

Alistair

Only stayed One night so cannot say too much, however Pranav was extremely helpful and looked after us very well. The rest of the staff are very helpful too going out of their way to help load our car.

Partner

10/10

Exceptional

19 Jul 2026

Chelsea

Staff were wonderful and super friendly. The area was beautiful and my son loved the size of the garden.

Family_with_children

8/10

Excellent

15 Jul 2026

Caroline

We stayed for 2 nights during one of the heatwaves and we're worried the room would be too hot as we knew there wasn't Aircon. The staff had kept the blinds closed and provided a fan which kept the room warm, but comfortable. There was a bit of a wait at reception for a member of staff to appear, but check-in then went smoothly. The room was large and comfortable, as was the bed. Unfortunately on the second day the sheet had come loose and we noticed stains on the part of the sheet that had been tucked in as well as marks on the mattress protector. Recommended bringing your own toiletries, as the shampoo/conditioner, body wash and hand soap all appeared to be the same stuff and did not produce any sort of lather. Breakfast was a nice assortment of cooked and continental and it was lovely to sit in the pub garden to enjoy this. Overall a nice stay in a nice area.

Partner

10/10

Exceptional

13 Jul 2026

Edward

My 3rd time here a good country pub

Self

10/10

Exceptional

12 Jul 2026

Mary

I thoroughly enjoyed my stay. Absolutely everything was top notch and the staff went above and beyond to accommodate and help make my stay enjoyable

Friends_and_family Friends

8/10

Excellent

10 Jul 2026

Angelo

No problems with the staff or breakfast menu. Bar prices are a bit higher than London prices. Dinner menu a bit limited, but what really let the location down was the choice of music blearing out from the outside bar throughout the garden are and inner bar. The music was more suited to clubland venues or exercise gyms rather than a location for quiet socialising and relaxation. Thus, it did not suit the hotel's clientele.

Partner

4/10

Poor

09 Jul 2026

Tony

I recently stayed here and while the location is absolutely beautiful and the surroundings are very picturesque, I was disappointed overall. The room was extremely hot as there was no air conditioning, which made it difficult to get a comfortable night’s sleep. The food was just average and didn’t really stand out, especially considering the price. At around £140 per night, I didn’t feel it offered good value for money. The staff were pleasant enough, but the accommodation and dining experience didn’t justify the cost. A lovely setting, but there are definitely improvements needed to match the price.

Self

6/10

Pleasant

07 Jul 2026

Lisa

Check in was unfriendly and unhelpful. Room was nice but tired and grubby in places (stains on the bed for example). Same for the bathroom. Old, quant hotel but cobwebs in the hallway. 3 star yes but no excuse for not being clean.

Partner

8/10

Excellent

04 Jul 2026

Johanna

The staff were amazing and the buildings were historic and authentic. Loved the cottage gardens, outdoor dining and overall vibe. Only negative was the lack of air conditioning on a very hot night on the third floor. We appreciated the presence of a fan, but there was a power outage and since the room only had windows on one side, it was hard to cross ventilate.

10/10

Exceptional

19 Jun 2026

Bruce

Had a lovely 2night stay.
Beautiful old building and loveley surroundings

Partner

8/10

Excellent

17 Jun 2026

Philip

The inn is set in a quiet village and very easy to access. Rooms are good and the bathroom clean, smart and modern. Plenty of parking.

Self

4/10

Poor

15 Jun 2026

Brian

The bathroom was uncleaned, shampoo and soap all over the walls, toilet was dirty under the seat. It was horrible. Really bad maintenance on the property, carpets that are at least 29 years old. No respect for the customer staying at this hotel. Go somewhere else

Partner

10/10

Exceptional

14 Jun 2026

Lucy-Siriol

Great location to walk along the Thames .

Partner

10/10

Exceptional

12 Jun 2026

Niel

This is a quaint hotel in a lovely village. The staff are so attentive it really made for a relaxing evening. The beer garden at the back was a added bonus. Would recommend and if in the area would stay again.

Business

10/10

Exceptional

10 Jun 2026

Andy

Hot breakfast on cold plates

Self

6/10

Pleasant

10 Jun 2026

David

Tired rooms and carpets, room for improvement

Partner

10/10

Exceptional

09 Jun 2026

John

Top food!
Great beer.

10/10

Exceptional

05 Jun 2026

Benjamin

My children did not want to leave. Staff were amazing and were happy to go above and beyond if required which to be honest we never needed because the hotel was lovely.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Wayne

Lovely hotel, excellent staff, 💯 recommend, will be returning 👍

Partner

6/10

Pleasant

01 Jun 2026

Adam

Room was spacious, but could’ve beeb cleaner and better in many ways.

10/10

Exceptional

30 May 2026

Adeline

We Had a lovely stay over night at the old Bell hurley the staff where very helpful friendly and polite noting was to much trouble. Room where very clean the bed lovely fresh and comfortable Breakfast was nice plenty of choice. will be staying again when we visit family. The price was very reasonable .

Friends_and_family Family

10/10

Exceptional

30 May 2026

Maria

Great stay! 700 year old traditional inn. Wonderful staff, loved the breakfast and fab, large room. Lovely walk to the River Thames in a quaint English village. Pub full of charm and atmosphere.

Partner

10/10

Exceptional

29 May 2026

Elaine

The staff were friendly and helpful, the room was huge

Self

10/10

Exceptional

27 May 2026

Cathryn

A beautiful old property in a quaint location - the staff were excellent, particularly the chap on reception & the waitress who served us at dinner (which was yummy) - nothing was too much trouble for either!
Breakfast was great, though they had run out of decaf coffee but fortunately I had some with me for such eventualities, so no problem.
Our room was lovely (upgraded due to allocated room being unsuitable for mobility issues), absolutely no complaints!
We also took advantage of the giant connect 4 in the beer garden :-)
Would definitely recommend & intend to stay again.

Partner

10/10

Exceptional

23 May 2026

Sylvie

Had a very comfortable stay. Staff worked hard and were super helpful. We ate in the restaurant and the food was delicious

Partner

6/10

Pleasant

20 May 2026

JUDITH

Our room was upgraded – thankfully. It was quite comfortable and plenty of hot water we had dinner in the hotel one night which was dreadful and breakfast in the morning. We waited nearly an hour for our cook cooked breakfast to come along. Very poor.

Friends

2/10

Poor

18 May 2026

Alan

Food was awful they couldn’t cook steaks!

Breakfast took eighty minutes from arrival to end

Carpets in hallways were dirty and stained

The mattress was smaller than the bed base

The hotel clearly lacks good management

Partner

8/10

Excellent

17 May 2026

Jennifer

Very friendly and helpful staff and check-in process quick and easy.
Booked a deluxe twin room and wax given a lsrge room with two double beds.
Great English breakfast with lots of choice.
The only small criticism would be no bin in the bathroom, and the bathroom was a bit tired.
Would definitely stay again.

Friends_and_family Friends

8/10

Excellent

14 May 2026

Richard

Lovely hotel in a lovely and convenient location. Upgraded my room and no complaints with it, comfy large bed and large shower area.
The only big disappointment I had was that I was charged more for my drinks (beer) than the local's were charged. Originally thought I’d imagined it but I directly followed a customer coming in who spoke on first name terms to the barman, his draught beer was £5.40, mine was £6.00, as was my identical earlier one. After that I decided not to eat in the restaurant and went for a Deliveroo as a matter of principle. Never known this to happen before.
Saying all that would recommend the hotel and location and would have no problem staying again.

Self

6/10

Pleasant

11 May 2026

Sue

Friendly clean and comfortable. Just a few small things, needed two bedside lights there was only one, and a small table in bathroom, which was lovely and large but no where to put toiletries.

Partner

8/10

Excellent

11 May 2026

Dylan

I booked this at very last minute. Nice quiet spot, staff really friendly and helpful. BedRooms are a bit dated, but in good order, (no TV remote tho!!)

Food was nice at the bar, buffet breakfast was nice too. Not a bad find.

Business

8/10

Excellent

10 May 2026

Ann

The food and staff service was excellent. The location was quiet and quaint, just a 5 minute walk to the River Thames. A great atmosphere in the sunny bear garden. However, our room and ensuite look tired and need refurbishment. Some areas of the dining room were very dusty such as the coffee machine and jam dispensers.

Partner

10/10

Exceptional

22 Apr 2026

Andrew

Simply outstanding- wonderful value!

Partner

10/10

Exceptional

21 Apr 2026

Emma

Loved it

Self

10/10

Exceptional

20 Apr 2026

Peter

Thoroughly enjoyable stay. Excellent accommodation, very good sized room with lovely views of the garden to the rear. Friendly and helpful staff. Great breakfast offering and dinner was really good. Fabulous building in a lovely village setting.

Friends

6/10

Pleasant

10 Apr 2026

Michael

Staff were great. Room was good apart from a window that didn’t seal - lets in wind water and noise.

Partner

4/10

Poor

09 Apr 2026

Ian

The expensive rooms are lovely(i have stayed here many times). However, this time i went for a \"cheap\" room, still over £80, no cupboard space, ironing board out, floors swept but needed scrubbing, very little space, not a particularly comfortable bed, bathroom very average. I was just expecting better.

Partner

10/10

Exceptional

09 Apr 2026

Hayley

Clean room, lovely area. Everything catered for. Lovely welcoming staff. Garden great for the kids and adults. Would recommend and come again. Food good.

Family_with_children

10/10

Exceptional

09 Apr 2026

Ks

The rooms were large, clean, staff friendly and location was peaceful. Enjoyed the stay with family. Thank you for the upgrade. Will definitely recommend to family and friends and rebook.

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Mark

Room was good size, large comfy bed, but that's the positives.
First impression not great with the door handle hanging off, the last occupants left long hairs all over the floor, the shower was very tired with literally no pressure, all in all very tired property that needs renovating.
Breakfast was a buffet for full English, why have a menu?, no beans, no eggs, and we were down at 9.30am when service was until 10.30am.
Won't be staying again if in that area, pay a little more and stay in Marlow if that's your plan.

Partner

6/10

Pleasant

04 Apr 2026

Roberta

We stayed 4 nights. After a poor standard Classic room (32) on our first night (cleanliness issue), we were moved to the Bridal Suite for our 2nd night and we were told our first night was being refunded. The staff couldn't have been more helpful. On the back of that, we booked another 2 nights and were pleasantly surprised to be upgraded to a Luxury room (Room 17). Beds in all the rooms were comfortable and the rooms provided all normal facilities (tv, table, chair, toiletries, wifi) and we could go to Reception for more tea/milk/water, which was much appreciated. However, the issue of floor cleanliness became the turning point for us. In all 3 types of rooms we occupied it wasn't nice to walk on the floor in bare feet. All the floors (bare black floorboards) need a good scrub and in Room 17, the curtains need to be taken down and washed, the bottom 4 inches being grimy. This doesn't fit with the description \"Luxury\". After the staff had bent over backwards to make our stay special, we felt we would be churlish and ungrateful if we brought up the subject of cleanliness again, so we ended up moving to another hotel.

Partner

6/10

Pleasant

01 Apr 2026

Spencer

If you stay in the main house, the doors are about 5ft high, no good if you are 6ft!!!

10/10

Exceptional

29 Mar 2026

Anjli

Great

8/10

Excellent

27 Mar 2026

Kevin

Standard room a bit basic but it was clean and staff were friendly and helpful.

6/10

Pleasant

21 Mar 2026

Kevin

Room style a little dated, needs a re-fresh, no carpet, window frame rotten but painted over. An experiance of old times.

Partner

10/10

Exceptional

20 Mar 2026

Mary

A lovely old Inn in a beautiful little village. Our room in the main Inn was lovely - very quaint but tastefully decorated. Although the wooden floor looked very nice a carpet would have been more comfortable and less noisy! The bed and pillows were very comfortable. Breaskfst was very good and we ate in the restuarant in the evenings which was also very good. The staff were very good, even though they seemed to be juggling serving at the reception as well as waiting tables. Overall a wonderful stay.

Partner

6/10

Pleasant

20 Mar 2026

Richard

Lovely staff, amazing food.

10/10

Exceptional

24 Feb 2026

Bradley

clean and great staff

Business

10/10

Exceptional

22 Feb 2026

Bonnie

The room was beautiful, and very clean,
Great location, pub was good and cozy, we ate in the restaurant, the food was stunning, services was great, with a yummy breakfast. Lots of choice.

Partner

10/10

Exceptional

20 Feb 2026

Keisha

I’ve stayed in this hotel a number of times now. The staff are amazing and the rooms always clean and comfortable. It’s beautifully quiet and serene but also not far from town centres. The most recent stay we upgraded to the bigger suite type room. Stunning and excellent value for money.

Partner

10/10

Exceptional

27 Jan 2026

Katharine

We stayed at The Olde Bell for one night and we were very kindly given an upgrade to a gorgeous luxury room overlooking the lovely garden. The room was very spacious and nicely decorated with a free standing bath in the room as well as a large walk in shower in the bathroom. The staff were all very friendly, dinner was good and breakfast was fantastic. This is also such a good value historical hotel in a gorgeous village. We will definitely be back - this is our second stay.

Leisure Partner

2/10

Poor

18 Jan 2026

Toby

I don’t like to leave negative reviews, but this place is certainly deserving of one.

First up, it’s a Best Western, so I went into this with open eyes and a ‘you get what you pay for’ attitude.

Hurley is a beautiful location. This hotel doesn’t match its surroundings. I was in room 30 and the biggest issue is noise and cold drafts.

The windows are thin framed and single glazed. The windows do not close properly and, weirdly, the biggest problem stems from the hinged side of the window having a gap with the frame almost an inch wide. The hotel had attempted to insert foam in the gap for one window. The others were just like living half in the car park and half in the hotel. Ironically, of the 6 windows in the room, only one would open.

The room itself has the pub one side and the carp park on the other. The room is immediately adjacent to the road. Thankfully, the road isn’t too busy at night, but there is a lot of traffic during the day.

As with most Best Westerns, the furnishings are very tired. The room was very dusty. The electrics had malfunctioned. One of the two lights didn’t work and various plug sockets didn’t have a working electricity supply. Kettle didn’t work.

Noise from the other rooms and car park was excessive to say the least and particularly when the pub closed.

4/10

Poor

09 Jan 2026

Leah

As a female travelling alone on business the room I was allocated wasn’t suitable as simply didn’t feel safe. It backed on to a dark courtyard off the car park, felt isolated and the door to the room felt rickety. There was literally a flimsy door between a dark courtyard and my bed. I asked to be moved, and a helpful female member of staff gave me the keys to another room within a locked building, which felt a lot safer. However, upon entering the bathroom I found two brown splodges of ‘something’ on the floor. I didn’t touch them but they could have been removed when cleaning. The shower was also unsatisfactory as water only came out of the centre third of the head - making it very hard to wash long hair.
Additionally I found the male staff in the bar to be inappropriate. I ordered a glass of wine and paid, but was surprised to discover it was almost £16! When I asked why it was so expensive (I hadn’t asked for anything specific or special!) he said if I ordered another later on he’d give me ‘local prices.’ When I left to go back to my room, it seemed as though another member of staff shouted my name. I turned around & asked why and the one who shouted disappeared but another just sniggered.

Terrible experience. Will never come back.

Business Self

8/10

Excellent

05 Jan 2026

Clayton

Had a great stay at the Olde Bell. The room was clean and full of character. Staff excellent. One thing I would suggest is better quality pillows, they were not great, but the bed was good. The restaurant was really good. Breakfast in the morning was good value

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Carmen

The building is beautiful, filled with history. I booked a superior for the bath in the room. I was given a pleasant room in what I think is the original medieval part of the building but the bath was through a cool 'corridor' in the room. However, I spoke to the very assistive staff and they suggested a different room which I was absolutely delighted with! This room was unique, had 2 steps down to the bathroom, had a deep bath in the room, room was spacious but cosy and homely. The bed was very comfortable. The water was very hot, not scolding, but good temp. for a bath. The staff were very accommodating! Brought a radiator to the room for me, down to smallest details, even being short staffed on New Year's. They were also very attentive. Breakfast was good. Buffet of the usual English breakfast items, juice, toast with toppings and continental options. Parking just opposite. Also, lovely little village to take walks. Very pleased! Highly recommend.

Self

10/10

Exceptional

29 Dec 2025

Jean

The friendliness of staff . The rooms had character uni and wereclean . Happy not to have our room serviced during 3 night stay and would have been if requested.

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Paul

Very friendly and helpful staff. We traveled with our dogs and the location was perfect, large garden out back and the Thames path 5 mins walk away. Hotel is historic but a little tired, worn carpets and numerous repairs to the plaster walls that had not been sanded or painted. Room was clean and comfortable.

Leisure

10/10

Exceptional

17 Dec 2025

Graeme

Nice and easy, good breakfast, freindly staff.
Really good value for money in the atea.
Great location for early morning walk.

Business Self

10/10

Exceptional

16 Dec 2025

Bob

Very clean and spacious room. Very attentive and friendly staff. A hotel with great character and history in a fabulous location.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Charles

My go to place when I need to stay overnight in the area. Much better than staying at a hotel chain. This is an authentic English pub at its best. Had a great chat with the locals over a pint who are friendly. The breakfast was amazing. I would recommend thoroughly.

Business_and_leisure Self

4/10

Poor

01 Dec 2025

Kevin

We have stayed on numerous occasions but this overnight stay caused us some concern as to the upkeep of the rooms which has declined each visit. Room 15 was allocated and noticed straight away that the window did not shut properly which we reported to reception and the guy attended the room stating he could cover the gap with tape if needed as unfortunately no other rooms were available due to a Wedding. We declined and thought it should be OK as although 29TH November, it was mild and no wind. We left the room and went about our day until we returned later at about 7.30pm. Noticed that there was only one bedside light, then the toilet was in a bad state of cleanliness, the room generally was in a poor state of repair with stains on the carpet, small TV with wires dangling down the wall. Then had a shower and saw a mould on the base and around the window, generally looking like it needed a good clean. More worrying was the temperature went from OK to hot then back to normal!. r

2/10

Poor

18 Nov 2025

David

The dinner was a bit chaotic, due to a lake of staff etc, so wasn’t impressed with the time waiting and quality.
We tried upgrading but was informed no availability. We were there two weeks ago and had a completely different experience.

4/10

Poor

16 Nov 2025

Tim

Shower faulty, one setting, red hot and toilet wouldn’t flush correctly.

Partner

10/10

Exceptional

13 Nov 2025

John

Pleasant pub hotel, with our room part of a barn conversion just across the road (40 seconds walk away). The room was generously sized and very clean, with a large warm radiator . Large bathroom andlovley shower. Allgreat.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Stephen

Characterful, well-furnished, air-conditioned room. Comfortable bed and spotless bathroom. Efficient and welcoming staff.

10/10

Exceptional

04 Nov 2025

Mr J G

As usual all staff from bar to reception breakfast waiters etc seem to take pride in the work and guests. Room clean, spacious and very large.

Business

10/10

Exceptional

04 Nov 2025

Patrick

Clean charming room, great food.

Leisure Family

10/10

Exceptional

02 Nov 2025

Isobel

Beautiful hotel, very comfortable and spacious rooms, staff very friendly and efficient.

Leisure Family_with_children

10/10

Exceptional

30 Oct 2025

Mr J G

hotel, staff and rooms clean, charming and a great place to stay. Dom and the bar team excellent, the locals welcoming and the room warm, quiet and big. Only very small issue is pressure for the shower in my room was on the low side but it was hot and plenty of water.

Business

10/10

Exceptional

28 Oct 2025

Mark

Yes

Business

10/10

Exceptional

19 Oct 2025

Kevin

The old house is charming and full of history. Great walks nearby. Plenty of hassle free parking. The staff were great.

Friends_and_family Friends

8/10

Excellent

10 Oct 2025

Robert

Parking was good, clean room, but needed updating, but the price reflected this.

Business

10/10

Exceptional

04 Oct 2025

Malcolm

Great room. Even better staff. Breakfast was exceptional thank you

Business

10/10

Exceptional

02 Oct 2025

Jennifer

Beautiful hotel and gardens

Beautiful house and gardens, lovely location, great breakfast. Nearby river walks.

Partner

10/10

Exceptional

29 Sep 2025

Isobel

Always enjoy my stay with The Olde Bell. Very friendly and accommodating staff, and the cleaning team does such a good job in making the rooms so pleasant to stay in.

Business Self

10/10

Exceptional

19 Sep 2025

Caroline

Food was excellent although our deserts were not as displayed on the menu and had to go back. All was put right and thry were wonderful. Breakfast was awesome.

Partner

8/10

Excellent

15 Sep 2025

Rich

Lovely place to stay

Always an amazing team.

Business

10/10

Exceptional

11 Sep 2025

Elspeth

Lovely room

Business_and_leisure Partner

8/10

Excellent

20 Aug 2025

Verified traveler

Great location

Great location, lovely property. Was upgraded to a superior room in main building on arrival

Partner

8/10

Excellent

17 Aug 2025

Michael

Great breakfast, great location and lovely staying in an historic property - wonderful potential for a party or fdmily gsthering. Comfy bed and spacious room. Coujd do with a makeover in parts but don’t sacrifice its current charm..

8/10

Excellent

13 Aug 2025

Colin

Excellent

Partner

10/10

Exceptional

10 Aug 2025

eve

A very charming property with friendly staff and lots of history. Would definitely recommend!

10/10

Exceptional

03 Aug 2025

Verified traveler

Evening meal and breakfast very good. Excellent choice at breakfast. Staff very attentive

Partner

8/10

Excellent

19 Jul 2025

Winnie

It is a quint little village. You do need a car to get around though.

Business_and_leisure Friends

10/10

Exceptional

14 Jul 2025

julie

A lovely location, our room was really nice. Last orders at the bar is a bit early - 10.45pm, no chance for a nightcap if you have been out for the evening. Good breakfast buffet!

4/10

Poor

10 Jul 2025

Chris

Henley Fest stay

Room somewhat tired. Asked for a plug for the Bath (it was missing) but it never turned up. All a bit shabby sadly.

Partner

8/10

Excellent

05 Jul 2025

Amy

This inn is quaint and the village is lovely. We booked a standard room. One of the reasons we booked this property was that on their website they advertised air conditioned rooms. The room we were given initially was dingy and not air conditioned. We asked at the front desk if we could have an air conditioned room explaining that that is why we booked the hotel. The manager was super nice and said he would be happy to upgrade us. We were out in one of their luxury rooms with a lovely claw foot tub. It was a fantastic stay for us. The breakfast was wonderful. So, if you are booking a luxury room, this is a great place to stay. I don’t think I could say the same for their classic rooms.

8/10

Excellent

18 Jun 2025

Oliver

Good value, rooms comfortable but tired, service could be improved, quite a few ‘waits’.
No non alcoholic beer in a pub was shocking! Drinks quite pricey.

Partner

10/10

Exceptional

12 Jun 2025

Julia L

A beautiful, ancient inn in a peaceful, lovely little village. The stairs were a bit uneven but what do you expect from a pub built in 1135? And don't miss the dinner. There is some master chef back there in the kitchen and he or she works wonders.

Partner

4/10

Poor

05 Jun 2025

Christopher

There is a range of rooms here and I had one in the cottage. Access was convoluted. Room itself had mould on a blind, bare wood flooring, in need of basic maintenance.

Business Self

4/10

Poor

05 Jun 2025

Paul

Breakfast was a real disappointment it was a Buffet impossible to make a decent cup of Tea as no boiling water. the cover on the serving table was dirty with serving spoons on top . the scrambled egg was uneatable , as was bacon and sausages , we both did not have a cooked breakfast on the two mornings . On the second day my husband asked for a poached egg which excellent . Bed very comfortable, but messy hospitality tray also only one bath towel in bedroom , toilet holder broken , bathroom could have been cleaner .on the whole Staff helpful , but their I.T System seemed a problem at times. Lovely Garden the seating could have been more comfortable ( cushions) would have helped . its a lovely old Hotel but could do with freshening up say Lounge and bar Furniture tired and shabby .Its a shame as Breakfast very poor and having travelled a long distance we feel cheated really.

Leisure Partner

6/10

Pleasant

01 Jun 2025

David

Lovely old hotel and a great room in the main hotel building. Just a couple of things let it down a little bit. On Saturday lunchtime there was a definite lack of staff and those that were there seemed rushed off their feet, meaning the customer service wasn’t quite what it should have been. When we checked into the room later in the afternoon, the floor was a bit dirty with hairs and dust on it. I spoke to reception and it was dealt with straight away which was a great improvement on the earlier customer service.
Overall i would definitely recommend staying there as it is a beautiful hotel in a lovely village. It just needs a few little tweaks in the way it is run to make it a fantastic place to stay.

Partner

8/10

Excellent

29 May 2025

Rebecca

I love this hotel, the location is great for work and it has a lovely ambience. My only criticisms are that it can take a little while for your order to get taken in the restaurant and the tables need to wiped down properly.
I will definitely be back! :)

Business

10/10

Exceptional

28 May 2025

Gary

Lovely old buildings. Very clean rooms. Great breakfast

Leisure Partner

8/10

Excellent

26 May 2025

Lucy

The bell hotel

It was ok, staff polite, offered couple of free drinks when ceg ran out. Location was good, food was quite pricey especially breakfast which was cold and staff didn’t offer to make anything off the menu.

Partner