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Crowne Plaza Marlow

Maidenhead · United Kingdom

Fieldhouse LaneView location

8.4/10Excellent792 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crowne Plaza Marlow

Fully refurbished Marlow hotel surrounded by countryside with stunning event facilities, indoor pool & Wellness facilities. Crowne Plaza® Marlow offers upscale, lakeside accommodation within 5 minutes' drive of M40 & M4 motorways. There's ample free parking and Heathrow Airport is a 20-minute drive away.

Marlow station, 3 minutes' drive from the hotel, connects to London Paddington. The Hotel's 10 flexible function suites offer 75' Samsung TV's with Clickshare Wireless Technology, AV equipment & free Wi-Fi.

Winterlake Suite, offering ceiling-mounted laser projectors, state-of-art lighting and balcony area with lake views, caters for up to 450 guests making it ideal for wedding celebrations. There's a lot to explore in the picturesque town of Marlow as well as nearby Windsor, Legoland or Henley-on-Thames.

A visit to our 18m indoor pool or fully equipped Life Fitness Gym can help you stay in shape before you relax in the indoor spa pool, steam room or sauna.

Read more about this hotelShow less

With a stay at Crowne Plaza Hotel Marlow by IHG in Marlow, you'll be on a lake, within a 10-minute drive of River Thames and Higginson Park. This family-friendly hotel is 16.1 mi (25.9 km) from LEGOLAND® Windsor and 16.4 mi (26.4 km) from Windsor Castle.

Make yourself at home in one of the 168 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marlow?

This hotel has 12938 square feet (1202 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 5:30 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Finnish

    Thai

    Portuguese

    Greek

    English

    Italian

    Polish

    French

    Hungarian

    Dutch

    Spanish

Nearby attractions

Thames Path 1.5 km / 0.9 mi
River Thames 1.5 km / 0.9 mi
Longridge Activity Centre 1.9 km / 1.1 mi
Higginson Park 1.9 km / 1.2 mi
Bisham Abbey 3.8 km / 2.3 mi
Chiltern Hills 6 km / 3.7 mi
Buckinghamshire New University 7.9 km / 4.9 mi
Wycombe Swan Theatre 8 km / 5 mi
Stanley Spencer Art Gallery 8.1 km / 5 mi
Cliveden House 9.4 km / 5.9 mi
National Trust Cliveden 9.5 km / 5.9 mi
Adams Park Stadium 9.7 km / 6 mi
Hedsor House 10.6 km / 6.6 mi
Hell-Fire Caves 11.4 km / 7.1 mi
Hughenden Manor 11.6 km / 7.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 168
  • Number of floors (main building): 3
  • Double rooms
  • Junior suites
  • Suites: 6
  • Apartments
  • Studios
  • Bungalows
  • Villas
  • Accessible rooms: 8
  • hotel
  • American Express
Show 69 more facilities & services
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Car hire
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 8
  • Business centre
  • Indoor freshwater poolExtra charge
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Nightclub
  • Pub
  • Sauna
  • Steam bath
  • Hot tub
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishmentExtra charge
  • Aqua fit
  • Table tennis
  • Aerobics
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Crowne Plaza Marlow

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 27 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable2 photos

    Crowne Plaza Marlow

    DOUBLE PREMIUM KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Bathroom
    • Trouser press
    • Bathrobes
    • Pay movies
    • Cot on demand
    • Safe
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Crowne Plaza Marlow

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Crowne Plaza Marlow

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 27 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable5 photos

    Crowne Plaza Marlow

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Cot on demand
    • Pay movies
    • Trouser press
    • Bathrobes
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Crowne Plaza Marlow

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 47 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable3 photos

    Crowne Plaza Marlow

    SUITE KING BED ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Balcony
    • Trouser press
    • Bathrobes
    • Pay movies
    • Cot on demand
    • Safe
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Crowne Plaza Marlow

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Crowne Plaza Marlow

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Crowne Plaza Marlow

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Crowne Plaza Marlow

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Crowne Plaza Marlow

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Crowne Plaza Marlow

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Crowne Plaza Marlow

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Cot on demand
    • Pay movies
    • Bathrobes
    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Crowne Plaza Marlow

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 18 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Crowne Plaza Marlow

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Bathroom
    • Shower
    • Trouser press
    • Bathrobes
    • Desk
    • Pay movies
    • Cot on demand
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 27 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable2 photos

    Crowne Plaza Marlow

    DOUBLE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Tea and coffee making facilities
    • Safe
    • Hairdryer
    • Cot on demand
    • Pay movies
    • Bathrobes
    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Crowne Plaza Marlow

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 27 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable6 photos

    Crowne Plaza Marlow

    DOUBLE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Hairdryer
    • Cot on demand
    • Pay movies
    • Bathrobes
    • Trouser press
    • Tea and coffee making facilities
    • Safe
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Crowne Plaza Marlow

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Crowne Plaza Marlow

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crowne Plaza Marlow

8.4
Excellent
792 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
26 Jul 2026
Steve
Everything was easy, good food, reasonably priced and quiet location. Clean rooms, hotel nice vibe, relaxing stay and decent bathroom
10/10
Exceptional
21 Jul 2026
Enda
Food and drink is a Bit expensive
Family_with_children
8/10
Excellent
18 Jul 2026
Karen
A good stay again . Will definitely return thank you ..
Partner
10/10
Exceptional
12 Jul 2026
Sarah
Convenient location not far from Heathrow to book for the night after our afternoon arrival from Australia. We discovered the town of Marlow was a lovely spot to explore along the River Thames, which was an added bonus. Room was clean and comfortable, and we slept well after our long journey. Excellent breakfast, so many delicious options and fried eggs cooked to order. Highly recommend!
8/10
Excellent
06 Jul 2026
Hailey
Overall pretty good. Older property, but updated in the right places. Needs finishing touches such as better sealant around water fixtures. An outdoor heated pool would be amazing. Also, the bar doesn’t have Aperol! Easy to fix.
Partner
4/10
Poor
30 Jun 2026
Lorraine
Really poor experience overall. The receptionist was rude and unhelpful, and we found numerous hairs in the bathroom which raised serious concerns about cleanliness. On departure, no one even asked how our stay was. Won’t be returning.
Partner
10/10
Exceptional
28 Jun 2026
Andy
The Mirrors are to far plug sockets for my Girlfriend to use her Air Wrap in from of the mirror. So a bit frustrating.
Partner
8/10
Excellent
27 Jun 2026
Trudi
This is a good hotel with decent facilities. The ground floor rooms are clean and comfortable but it was noisy at night until other guests went to bed. The pool and gym are great as is the outdoor space with views across the lake. Lots of choice at breakfast but another coffee machine is needed!
Partner
6/10
Pleasant
27 Jun 2026
Debra
The formulaic processes and unhelpful staff made the stay a forgettable one for us and the guests we arranged to stay in the hotel for a function we were part of despite the good location
Family
8/10
Excellent
26 Jun 2026
Lauren
Lovely hotel although a bit dated in areas such as the bathroom.
Friends_and_family Family
8/10
Excellent
24 Jun 2026
Hardeep
Friendly and helpful staff, breakfast until 11am was great and the spa and pool facilities were a nice surprise too.
Family_with_children
10/10
Exceptional
13 Jun 2026
Olga
Excellent hotel! I will come back soon. Thanks for the experience
Self
8/10
Excellent
08 Jun 2026
Gemma
All good nice hotel tucked away abit from Marlow but easy taxi ride in
Partner
10/10
Exceptional
07 Jun 2026
Asad
convenient location, clean, helpful staff and nice room
Friends
10/10
Exceptional
06 Jun 2026
Michael
Excellent breakfast buffet
Self
10/10
Exceptional
05 Jun 2026
Frank
Nice place to chill especially in great weather
Partner
10/10
Exceptional
03 Jun 2026
Gavin
Lovely, tidy location for a break away.
10/10
Exceptional
02 Jun 2026
Michael
Nice modern and well maintained hotel with excellent road communications
Self
10/10
Exceptional
31 May 2026
Maura
The reception staff really kind and attentive. The ladies cleaning the room always asked me if I needed anything else and I just found them to be really lovely.
The air conditioning was fabulous to have. At one point in the middle of the night I thought it wasn’t working properly, I phoned reception and somebody came out immediately to have a look. In fact the problem was with me, I hadn’t understood quite how to manage the controls. This hotel is excellent and the staff go over and above to try and make sure guests are comfortable.
Self
2/10
Poor
24 May 2026
Sarah
The reception staff was really unhelpful. When I asked for help they wrote some notes on my booking as we couldn’t end up staying and he put words in my mouth that I didn’t say! He refused to give me something in writing after speaking to the GM. Really unhelpful
Partner
10/10
Exceptional
23 May 2026
Laura
We were given a complementary upgrade on our room and late checkout. The breakfast was lovely with a gorgeous view from the restaurant. The member of staff who checked us in was extremely helpful. Would definitely stay here again. Located just outside of Marlow but easy to order an Uber / Bolt which cost approximately £8
Partner
10/10
Exceptional
20 May 2026
David
I would recommend this hotel
4/10
Poor
11 May 2026
Kimberly
The worst service. Location is a 30 minute walk away from High Street. Amenities were slim and poorly maintained. The restaurant is highly priced for food, coffee and beverages that aren't close to being freshly made. Some of the breakfast items were microwaved packages food, yet the cost was premium. Wi-fi is spotty around the grounds. Staff is truly unhelpful in every regard and will not go out of their way to assist you during your stay. There were many times that we asked for basic things, only to be met with a curt response and a poor attitude with an unwillingness to help.
Partner
10/10
Exceptional
10 May 2026
Yvonne
We are just home from a lovely weekend at the hotel. We arrived tired and were met by a warm welcome and smiles from all the staff. From the cleaners to the restaurant, the bar and reception all of the staff were cheerful, helpful and polite. The view from the bar and restaurant is lovely and it was nice to have a drink in the evening looking at the lake. Will return. Very nice, restful stay.
Partner
8/10
Excellent
03 May 2026
Daryl
All good but didn’t have real decaffeinated coffee.
Swimming pool a bit too hot for us but realise that some people like it hot.
Family_with_children
10/10
Exceptional
24 Apr 2026
Marc
Lovely hotel with large comfortable room, great leisure facilities, outdoor playground and delicious food.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Ruth
The room was very clean, modern and spacious. A little fridge was stocked and the usual tea and coffee were available.
The gym is small but had everything that I wanted to use, the spa area was clean and everything worked.
Reception and room service staff were professional, polite and friendly.
I slept well, felt safe and genuinely enjoyed my stay.
Self
8/10
Excellent
12 Apr 2026
Andrea
Lovely
8/10
Excellent
06 Apr 2026
Rohan
Good stay. Clean. Needs some TLC. and DiY. But overall good
Partner
10/10
Exceptional
30 Mar 2026
Irfan
Nice location and nice stay
10/10
Exceptional
14 Mar 2026
Christopher
Very nice, quiet and clean pool and spa facilities. Quiet hotel and lots of space for meetings around the various parts of the F&B facilities.
10/10
Exceptional
08 Mar 2026
Carly
Hotel looks so much nicer inside. Bar had great view of lake
10/10
Exceptional
01 Mar 2026
Carole
Excellent staff. Very clear and spacious room. No broadcast facility on the tv which was disappointing
Family
10/10
Exceptional
01 Mar 2026
Ann
Room very clean comfortable bar and good swimming pool etc
Family
4/10
Poor
28 Feb 2026
Tim
Very cheap all round, dirty, staff not particularly friendly, put in a disabled room. Not a very enjoyable experience from start to finish. This hotel has gone down hill rapidly, sad to see.
Self
10/10
Exceptional
21 Feb 2026
Trisha
Staff was friendly, the place is so clean with lovely facilities
Friends_and_family Friends
10/10
Exceptional
16 Feb 2026
Harsha
Nice and clean hotel. Friendly staff. Prabhakar in reception was nice and helpful. Tasty food. Room service menu was also good. Nice and clean pool. Gym ok - machines rusty and noisy but can get things done.

Recommend and will go again.
Friends_and_family Family
8/10
Excellent
21 Jan 2026
Joanna
This is a nice hotel with good facilities: pool, gym, conference centre - all that is great. Front staff also nice and helpful . The one thing that is really POOR, and something I am always not looking forward is the breakfast. What a let down! I travel a lot and stay in various hotels in both UK and Europe - I have to say this is one of the worst breakfast you can get, just a tiny bit better that Travelodge (and there is come for free and not £19) - poor choice, options are boring, predictable, not at all health conscious, poor presentation and very mediocre quality.
Business Self
6/10
Pleasant
20 Jan 2026
Lewis
Check in was okay although. I was given an accessibility room which I didn’t book. When using the shower the bathroom flooded.

Disappointing stay this time.
Business Self
2/10
Poor
15 Jan 2026
Romanos
Impolite reception, no manners, room thermostat did not work, not all room lights work.
Business
10/10
Exceptional
13 Jan 2026
Terry
Lovely stay. Started with such an excellent check in with Dinesh Motani. So professional and welcoming
Partner
10/10
Exceptional
11 Jan 2026
Terry
Lovely clean and spacious rooms. Great breakfast selection.
Leisure Partner
8/10
Excellent
11 Jan 2026
Michelle
Lovely hotel. Booked mainly for the pool and it was freezing, so never used it, they really could do with investing in a pool heating system for it, especially this time of year as it’s surrounded by glass.
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Iain
All round superb stay - the curries are the best in town.
10/10
Exceptional
04 Jan 2026
Jeffrey
We have stayed at the Crowne Plaza on numerous occasions after the first time when we attended a near by wedding, we have tried alternative hotels but nothing comes close. We use all the facilities and everything is perfect the rooms are spacious modern and are always clean and we will return as soon as possible.
Partner
10/10
Exceptional
03 Jan 2026
Lesley
Room was large, comfortable, recently refurbished, clean
Partner
10/10
Exceptional
02 Jan 2026
Brenda-Anne
Clean room, friendly staff and lovely location.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
JEFf
The whole experience was wonderful. The only thing I didn’t like were the signs everywhere telling me what to score. It said if I gave 8 out of 10 this would not help the staff. Until I saw the signs telling me what to score I was very happy.
Partner
8/10
Excellent
27 Dec 2025
peter
A vast improvement upon our stay last year. Lovely spotlessly clean rooms with all the things we value like minibar space for our own seasonal snacks & cheeses plus great pillow selection, excellent heating, great lighting, good magnifying mirrors in the bathroom and deep soaking tub. Plus a great pool & sauna, attentive friendly staff...and easy to use Wifi.
Leisure Partner
4/10
Poor
26 Dec 2025
Sana
The room didn’t work properly had to go the reception three times on a single occasion to fix my room key. Toilet sink was dirty when mentioned to staff it was ignored
Leisure Self
6/10
Pleasant
21 Dec 2025
Marc
Spa was ok
Partner
4/10
Poor
13 Dec 2025
Tim
Staff with poor attitude
Business
10/10
Exceptional
07 Dec 2025
Iain
Large rooms. Very stylish.
10/10
Exceptional
04 Dec 2025
Surendra
Great hotel and facilities
10/10
Exceptional
03 Dec 2025
Joanna
lovely hotel
10/10
Exceptional
24 Nov 2025
Michelle
Great hotel, reception staff very friendly and helpful. We arrived late, but they were still very courteous. Free parking and lovely spacious room. We didn’t have breakfast as heading out early for Heathrow, which is close by. Better than staying at an airport hotel
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Matelyn
Room was very clean and spacious, hotel staff was very helpful and friendly and amenities were great! The town was only a 4-6 minute drive and there was plenty to see and do. Parking on site was easy, it was one of the best hotels we have stayed at in awhile; would definitely recommend for couples!
Partner
10/10
Exceptional
08 Nov 2025
Darcy Louis
Always stay here when we fly in and out of Heathrow
Leisure Family
10/10
Exceptional
03 Nov 2025
Samuel
Excellent service, staff very helpful and supportive, the room was tidy, clean and bed are very comfortable. The facilities are very good and breakfast if really good.
Leisure Family_with_children
10/10
Exceptional
02 Nov 2025
Annette
I stayed with friends and family it was a lovely stay. The breakfast was ok. Not my usual. Overall the place is beautiful
10/10
Exceptional
21 Oct 2025
Julia
Excellent staff at reception. Very welcoming. Upgraded to a fantastic suite. Very comfortable bed.
Leisure Partner
10/10
Exceptional
19 Oct 2025
Charlotte
Good location, easy access to Thames path to walk to Marlow
Leisure Family
10/10
Exceptional
19 Oct 2025
Tanya
The lovely man at checkin made everyone feel special
Friends_and_family Friends
10/10
Exceptional
18 Oct 2025
Paul
Clean, comfortable, great breakfast, lots of patking
Business
10/10
Exceptional
17 Oct 2025
Trisha

Highly recommended

Lovely clean room. Breakfast was one on the best I had in ages, good quality and a very good variety.. staff couldn’t do enough for you..

Only criticism.. for women with long hair, when you go swimming you are only allowed one towel.. making harder to dry your hair..
Partner
10/10
Exceptional
06 Oct 2025
Winston
The hotel very good. Recomended.
Leisure Partner
4/10
Poor
26 Sep 2025
Kim

Poor for a Crowne Plaza

The staff upon check-in were great, however, the spa staff were extremely rude and clearly didn't want to be there.
We had dinner in the bar but got told the pizza wasn't fresh and was only a frozen pizza which they were charging £18 for, ridiculous! Won't be going back.
Partner
8/10
Excellent
25 Sep 2025
Lewis
Room felt worth the cost
Business Self
6/10
Pleasant
23 Sep 2025
Andrew

Terrible!

The hotel was overrun with wedding guests all weekend, hotel guests were secondary to hotel guests and the bar closed too early.
Breakfast was a disaster with no cups, cutlery and all the coffee machines were out of order.
Partner
4/10
Poor
21 Sep 2025
Patricia
The hotel itself was average but the booking and trying to check out was appalling it took over an hour. Their system is very confusing the staff are very unaware of how it should be done. They took all sorts of prepayments which should not have happened. Eventually after a really long and drawn out process we got sorted. They took some cash which they counted 5 times!! We go on a spa break once a year but would never recommend this to any one. We would never return.
Business Friends
8/10
Excellent
26 Aug 2025
Allison
Friendly and helpfull staff
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
Karen
Welcoming staff, rooms lovely, everywhere so clean had a lovely stay thank you
Leisure Partner
8/10
Excellent
11 Aug 2025
Elizabeth

Enjoyable stay

Impressed with the spacious room and comfy bed. Staff were friendly and efficient.
Friends_and_family Friends
6/10
Pleasant
10 Aug 2025
Michael

No so good

I rang to ask if I could have early booking because I and my son were going to a wedding, I was told we can only give you an hour which wasn't great as the mini bus left at that time. As I was driving to the hotel the reception phoned me and said if I wanted to keep the resivation I would have to give my card number now. I said I was driving and would be arriving in 5 mins could I give the details then , having already received a confirmation booking by email, I was told no I had to pull over and give my details there and then or I would loose the booking. When we arrived at the hotel we booked in, however as the system was down the could not take my card details, confusing ? I then requested that have early entry to the room it was a further 40 mins before we got into the room. I did confirm that it was the crown plaza that had called earlier and it was not a hoax.The room was excellent, very clean and everything worked. When I went to check out the clerk asked for the card key, abruptly checked it out, said nothing about did you enjoy your stay or will you be visiting again, made no eye contact and got on with his business. The corridors were crowded with cleaners and dirty linen.
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
Servaise
I enjoyed my stay in this modern, comfortable hotel with stunning views. The service was amazing and I made most of the pool and spa. The breakfast was fantastic. I highly recommend.
Self
6/10
Pleasant
27 Jul 2025
John
Chosen purely as close to the start of a sponsored walk and leisure facilities. Leisure facilities are tired so we were disappointed with this. Breakfast was pretty average. Rooms are lovely and beds comfortable but external factors prevented us from a good nights sleep / ie noisy guests at a wedding , children running and shouting and slamming doors
Leisure Friends
10/10
Exceptional
27 Jul 2025
Lou
Delightful stay, we are in the restaurant, food was wonderful. All staff solicitous of our needs.
10/10
Exceptional
25 Jul 2025
Ibrahim Mustapha
My stay was excellent and remarkable
Partner
10/10
Exceptional
23 Jul 2025
Lisa
We stay here every year for a local event in June/July and it’s always a warm welcome, comfortable room and great breakfast.
Business
10/10
Exceptional
14 Jul 2025
Darren

Work stay

Great stay and will be back .
Business
8/10
Excellent
07 Jul 2025
Paul

OK hotel but a bit remote

Location not great i.e a long walk to town centre and nothing of interest around the hotel. Breakfast quite good. Bed comfortable. Room & bathroom vety clean. Staff nice & helpful. Thete are no Club room facilities here anymore which was disappointing.
Partner
10/10
Exceptional
30 Jun 2025
Iman

Can't go wrong!

We stayed for 2 nights and it was lovely. The staff were welcoming and went out of their way to make sure we had everything we needed for our little one. Dinesh and Karim especially stood out through our interactions and from little things like holding the door open while we entered to assisting us to use the kitchen microwave and freezer, no request was too big and was always met with a smile. The breakfast spread was lovely. As someone who prefers alternatives to an English breakfast, the omelette made to order was a welcome change. The rooms were clean and the bathroom spotless. Huge win in my book.
Friends_and_family Family
8/10
Excellent
29 Jun 2025
Shakhabiddin
Everything was fine until we went to swimming pool. They have a policy that children under 3 years old are not allowed in the swimming pool even in swimming suits and accompanied by adult.
Friends_and_family Family
10/10
Exceptional
27 Jun 2025
Katherine
A beautiful, modern hotel with friendly staff and wonderful amenities.
Leisure Partner
6/10
Pleasant
17 Jun 2025
Hayley
Hotel was lovely. Very clean. But breakfast was a bit of a nightmare. Everything had ran
Partner
10/10
Exceptional
16 Jun 2025
Dave
Quiet location close to local amanties
Leisure Family
8/10
Excellent
08 Jun 2025
Joyce
Lovely hotel and friendly staff.
Partner
8/10
Excellent
08 Jun 2025
Ruth
Great as always
Leisure Family_with_children
10/10
Exceptional
07 Jun 2025
kayleigh
We have a lovely stay room was so nice and clean and staff were all lovely just as we checked out we wanted to go for a swim and was told we could which was a let down tbh. Was told we had to go before check out time and wasn’t even busy which was a shame kids ruined our day
Leisure Partner
10/10
Exceptional
07 Jun 2025
Mark

Great stay.

Excellent stay great staff great accommodations.
Friends_and_family Friends
10/10
Exceptional
05 Jun 2025
Julia
The bed was the most comfortable bed I have ever slept in. Where can I find the retailers ofthe mattress please?
Leisure Friends
10/10
Exceptional
01 Jun 2025
Nigel
An extremely clean and tidy hotel, staff were excellent and spa facilities extremely good. The one down side was the fact that we asked the staff at the front desk to order a taxi for us from the hotel to Flackwell Heath golf club. The taxi charged us a “fixed fee” of £25 for a five mile taxi ride. I suggest that The Crowne Plaza refrain from using Charlie’s executive cars from now on! This was a £10 journey at most.
Partner
6/10
Pleasant
01 Jun 2025
Philip
Slow check-in, otherwise what you expect for the price.
Leisure Partner
10/10
Exceptional
30 May 2025
Aaron
Very comfortable room and great Facilities
Business
8/10
Excellent
26 May 2025
Verified traveler

Weekend break

Excellent service by the staff even though at breakfast they looked to be under staffed. Rooms were very clean.
Partner
10/10
Exceptional
26 May 2025
Tim
worked well for three couples to have a lovely stay in Marlow
Leisure Partner
8/10
Excellent
06 May 2025
Ishtaq
Great reception and check in. Clean room, everything worked. Bar area was a little slow to be cleared away with a lot of tables with glasses, plates on them.

Breakfast was usual buffet. Coffee machines were out of order and the the coffee in flasks wasn’t great.

Pool area and changing rooms all clean and well maintained.
Leisure Family
10/10
Exceptional
03 May 2025
Matthew
.
Leisure Partner
8/10
Excellent
03 May 2025
David
Great venue great breakfast great service
But £2.50 for 1 packet of Golden Wonder crisps purchased in the bar….are you kidding?!
Partner
6/10
Pleasant
23 Apr 2025
peter
We go every year at Christmas as a treat. The hotel rooms are lovely. Spacious, well designed with great lighting, bit TV, great bathroom, warm in the winter, improving breakfast and a sauna, steam room and pool. What more could you want. Unfortunately our last visit had too many things go wrong during a short stay so I cannot give it a higher rating this time round. This review would be too long if I got into it all. We will return next year and hopefully not experience these awful frustrations that marred our normally highly pleasurable time at this hotel. If standards are declining, we sadly will break tradition and book elsewhere.
Leisure Partner

Location & surroundings

Crowne Plaza Marlow
Fieldhouse Lane, Marlow On Thames, United Kingdom

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Crowne Plaza Marlow

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