Name: Rioshouse Henley
Address: 38 Hart Street, Henley-on-thames, RG9 2AU, GB

2/10

Poor

19 Jul 2026

Ann

I asked if there was an iron as I needed to press my dress as I was attending. I was told there was an iron.
Unfortunately by using the iron the sockets fused and I was unable to charge my hearing aids!
The second night I put my aids on to charge, however when I tried to iron my top, the sockets had fused again!
There is obviously a problem with the electrics in this room!
I was able to use another room on my first day to charge my aids but it was very srtressful.

Self

4/10

Poor

10 Jul 2026

FRANK

After 5 nights I came away with bed bugs and scapies infections.

Partner

10/10

Exceptional

03 Jul 2026

MICHAEL

Great location

Family

10/10

Exceptional

29 May 2026

Sara

Great position in Henley, especially if arriving by train.
All check in instructions worked perfectly; the mini fridge was great and the a/c a lifesaver in this very hot weather

Friends_and_family Friends

6/10

Pleasant

11 May 2026

Robert

Its an ok place to stay if going for a day meeting

Self

10/10

Exceptional

27 Apr 2026

Mark

An interesting mini apartment neatly packed into a large room's footprint. No reception, they just send you door codes, which worked fine for me. Good central location near the bridge.

Self

10/10

Exceptional

26 Apr 2026

Mark

Amazing location in the centre of Henley with great shower. Easy to check in and out. Would stay again!

Self

10/10

Exceptional

02 Apr 2026

Julie

Well located accomodation in the centre of Henley. Whilst no parking there are overnight options available for free between 1800-0800. Accommodation was very good, very clean and well provisioned. Bed was very comfortable and that’s always a bonus.

Self

10/10

Exceptional

09 Mar 2026

Lorraine

Clear instructions for an easy check in. Was able to check in earlier which was a nice bonus.
Standard double room was small but cosy. Had everything we needed for a one night stay. Tea and coffee facilities. Fabulous location. Bars, restaurants and shops on the doorstep. Very close to the river if you fancy a nice walk. Parked at train station which was a short walk away. Would definitely stay again.

Partner

8/10

Excellent

01 Jan 2026

Steve

Room was very clean, reception not manned

Friends_and_family Friends

10/10

Exceptional

25 Dec 2025

Oliver

Great room, great communication with regards to issues with the hotel and checking in details.

Self

10/10

Exceptional

23 Nov 2025

Richard

Very nice room, modern, super clean and good value! Thank you to the team.

Leisure Friends

6/10

Pleasant

01 Aug 2025

Richard

Large apartment but no lounging area.

Our 65m2 apartment had 2 bedrooms and a kitchen. The was no lounge area so relaxing in the apartment was not comfortable. But it was clean and the kitchen was good. Well located, great for a couple of nights.

10/10

Exceptional

22 Jul 2025

Ken

Great location

Small but had everything we needed. Good, powerful shower and comfortable bed. Property well located for access to pubs, rest and only a one minute walk to the river.

Partner

10/10

Exceptional

18 Jul 2025

Jesse

They went above and beyond, and offered me early check in unprompted since my room was available. Since I arrived in Henley early after a red-eye flight, this was a very welcome surprise. Rooms were clean, had a/c, and the location was perfect. Recommend.

Leisure Self

10/10

Exceptional

16 Jul 2025

Steven

Great price for a simple, clean room.

10/10

Exceptional

03 Jul 2025

Jonathan

Great central location.

Excellent location. Lovely to have sit conditioning. Clean tidy and simple. Ideal for short or long stays.

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Patricia

Stay because was sitting A Levels, this is close to the college, meant that my daughter could study. Enjoy food she like (can do that in a hotel) and walk to college not having to worry about getting up extra early and catching the earlier train, just encase her normal train is a no show.

Self

10/10

Exceptional

19 Jun 2025

Keira

My daughter studies at Henley College. This was like home from home: it’s was perfect; she was able to study, she doesn’t eat out; so was able to eat foods that she eats. Best of all she could have a sleep in..

So she was all fresh for her 9am exam, no worrying in trains would be late.

Highly recommend this place.

Self

8/10

Excellent

19 Jun 2025

Andrew

Room was very compact and there is no reception, but that is reflected in price, which was reasonable. Room was very clean, bathroom was good and the instructions to access the property were clear and we had no issues. We stayed just one night as we were walking the Thames Path and it was perfect for that. It’s a great location.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Robert

Really nice modern room in a well situated area of the town

Business

10/10

Exceptional

10 Jun 2025

Keira

This was amazing for my needs. I wanted something close to the college.

Where I could study and get into the college in the morning.

it was clean tidy comfortable and had just the right space for my needs.

Would highly recommend

Self

8/10

Excellent

08 Jun 2025

Andrew

Great location
Could do with having mugs in the kitchen for coffee rather than v small teacups but otherwise a fab stay

Leisure Friends

10/10

Exceptional

01 Jun 2025

Nicholas

This was a fantastic property in a central location near to the Thames Path, high street shops and restaurants. All amenities new and fresh. Slept well in comfy bed

Leisure Friends

10/10

Exceptional

14 May 2025

Graham

What a gem

Really good. It's a door next to Giggling Squid but really well turned out. Rooms are small with no view but if yards from the river. Asked for car parks and they should've recommended the Waitrose car park which is free after 6pm and before 10am

Business

10/10

Exceptional

18 Apr 2025

Jennifer

Great value and central

Easy access, central to the town, clean, comfortable, warm, had everything we needed.

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Sarah

Recommended...

Brilliant! Convenient, great location and very clean and tidy.

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

Sarah

It was perfect for my one night stay, great location and very clean and comfortable! Would definitely return.

8/10

Excellent

17 Mar 2025

Stewart

Unfortunately not a double bed room available, it was clean with good facilities. It was ideal as it was near to my daughter who lives in Henley.

10/10

Exceptional

13 Jan 2025

Cecilia

Clean , downtown , there are 16 steps to go up to the rooms , if that is of note to visitors and a g reat variety of restaurants! My second visit and I appreciate the convenience and safety .

Leisure Self

6/10

Pleasant

28 Nov 2024

Verified traveler

The room was quite cramped. It was adequate for our stay and the checkin procedure was easy. My ownly complaint was the small hard pillows.

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

James

Great location

Leisure Family

8/10

Excellent

19 Sep 2024

Michele

The room is very small especially if you have larger bags but the location is central and information on entry are clear. The room was very clean. I left an ear bud there and they’re contacted me very quickly and proactively. I arranged to collect it and this all went very smoothly for which I was really grateful.

Leisure Partner

4/10

Poor

01 Sep 2024

Sandrine

Think it is too expensive for what you get especially in terms of size. I did not like having to enter a code to enter the property right on a busy street for safety reasons especially if you come back late on your own. Couldn’t sleep as there was music playing until the middle of the night but couldn’t work out where it was coming from. Not the greatest unfortunately if you like me had to get up early and run a half marathon on basically no sleep.

Self

8/10

Excellent

12 Jul 2024

kimberly

Great location, right in the center of town. Restaurant/bar below had very loud music a few nights but I guess that’s to be expected during Henley week!

Leisure Family

8/10

Excellent

08 Jul 2024

kimberly

Great location right in the center of Henley. Only drawback was the loud music from the restaurant/bar below. I guess that might be expected during HRR week!

Leisure

10/10

Exceptional

22 Jun 2024

John

Central location but still quiet

Leisure Family

6/10

Pleasant

21 Apr 2024

Jennifer

The hotel was on the main street so was very convenient to all shops, restaurants and amenities. We were visiting our daughter so the location was perfect for our needs.

Leisure Partner

10/10

Exceptional

05 Apr 2024

A

Comfortable stay

For an overnight stay before moving on it was ideal. Was a bit worried about not having a reception and having a code entrance but the hosts were very good at communicating through whats app and answering my questions very quickly.

Cleaning and sanitisation very good of accommodation. Comfortable bed, nice shower.

Stairs upto the accommodation a bit tricky with a large suitcase. Ideal if your travelling light.

Lovely modern room, good proper coffee.

Thank you

Business Self

8/10

Excellent

17 Mar 2024

Verified traveler

Great idea, hairdryer provided which is good but no plugs near either of the mirrors to enable you to see what you're doing.

Self

10/10

Exceptional

04 Mar 2024

Patricia

Excellent concept. Would do this again.

10/10

Exceptional

17 Dec 2023

Julie

Easy access with codes, great location in the centre, clean and everything there you needed, hairdryer , iron & board were surprising to see.
It was all lovely. Earlier access than1pm would of been nice to drop our things as we were meeting friends .

10/10

Exceptional

13 Dec 2023

Bridget

So thoughtfully prepared

Just stayed one night before family memorial service. Every comfort was there. Very thoughtfully done. I would definitely recommend it for a short stay.

Friends_and_family Family

6/10

Pleasant

21 Nov 2023

Wayne

It’s probably an exception but I found the sheets to be stained. Made me wonder if they were replaced from the previous guest’s visit.

Business Self

10/10

Exceptional

11 Oct 2023

DAVID

The housekeeper was very pleasant, efficient and helpful.

10/10

Exceptional

06 Oct 2023

Catherine

No complaints, it was comfortable and clean. Well situated for all Henley on Thames had to offer. Would definitely stay again.

Leisure Friends

10/10

Exceptional

10 Sep 2023

Charles

Great Hotel

Great place, clean, modern and central. Will definitely be booking here again

Friends_and_family Family

10/10

Exceptional

18 Jun 2023

Judith

Excellent value, great area, surrounded by lovely restaurants, no hassle parking at train station, would highly recommend

Leisure Partner

10/10

Exceptional

08 Jun 2023

David Ian

I had a slight delay checking in, because of my own misunderstanding of sign-in instructions - that the sign-in code should be preceded and followed by #. My message of confusion was promptly responded to - by which time I'd solved the problem! It's a very well modernised appointed site, with kitchen facilities, so more of an apartment than a room! Very centrally located, but no noise disturbance. Parking in central Henley is difficult to find, so be prepared to park out by or near St Marks or St Anthony's Roads.

Leisure Family

10/10

Exceptional

15 May 2023

Jane

Small, neat, clean and very well appointed. Access instructions very clear.
Parking very busy. No view from my room 103 and a bit noisy with window open. There is A/C though.

Leisure Self

10/10

Exceptional

06 Mar 2023

Jessica

Always a lovely stay at Rioshouse in Henley, a lovely hotel in the heart of a lovely town!

Leisure Self

10/10

Exceptional

05 Mar 2023

Deirdre

I liked the modernity and design

Stairs a little challenging!

Leisure Self

2/10

Poor

05 Mar 2023

Luke

Awful

Tiny room about a pub. Very loud music went on until around 2 am. This loud music started again at 8.30am!

Terrible night sleep.

Partner

10/10

Exceptional

20 Feb 2023

amanda

Clean and modern

Business Family

10/10

Exceptional

20 Feb 2023

MISS K

Really clean and modern. Located on the high street around the corner from the river and all the good restaurants. Nice and quiet as well.

Leisure Friends

8/10

Excellent

29 Jan 2023

Silvia

Location was perfect, easy access to the properly, conformable layout.

Leisure Partner

8/10

Excellent

27 Jan 2023

Jo

Clean, comfortable and reasonable price

Really great location, clean and comfortable. The only thing that let it down was the blue flashing light plugged in by the door which really disturbed my sleep (there's a massive sign saying don't touch but I'm not sure what it's even for.)

Business

10/10

Exceptional

02 Dec 2022

Alex

Amazing

Super great location. Nice little apartment. Such good value.

Business

6/10

Pleasant

11 Nov 2022

Rob

Just ok..

There was a stench coming from the bathroom. The apartments are located over a pub so there is a little noise. There was a dray delivery at 5am..
Room itself is compact but perfectly formed.
Shower room was good apart from the drains..

Business

8/10

Excellent

31 Oct 2022

Verified traveler

Amazing shower

Great location, simple room yet comfortable and well organised. Amazing shower!

It is above a tavern so theres music till midnight but we always travel with ear plugs so didnt affect us at all.

Good value for money

Partner

10/10

Exceptional

16 Oct 2022

Caitlin

Lovely room

Easy check in, very comfortable beds, coffee machine in room and free water. Would stay here again! Slightly odd shower opening straight into the room.

Friends_and_family Friends

10/10

Exceptional

09 Oct 2022

Daniel

Best hotel without any of the fuss

Fantastic location for Henley on Thames. Rooms super clean and staff went above and beyond. The studio is great for extended trips if you want a night or two without eating out. Will stay here again when back in town.

Friends_and_family Family

10/10

Exceptional

26 Sep 2022

Fiona

Extremely pleased with this hotel. We had to make a last minute booking, as we were let down by another hotel. We couldn't have been more pleasantly surprised. Having read some of the negative reviews, we were a bit dubious, but thankfully we found our stay to be an entirely positive experience.
Great location opposite church. Everything was spotlessly clean. Room was serviced every day to a high standard. Very pleased with extra touches like coffee machine, microwave, fridge etc. I would highly recommend this hotel, and won't hesitate to stay there again on our next visit.

Leisure Partner

8/10

Excellent

23 Sep 2022

Angela

Great value apartment in ideal location. We parked at the station which was only 7 mins walk.

Friends_and_family Friends

4/10

Poor

25 Jul 2022

Roger

No refund

Had to cancel last minute because of positive covid test....no refund or credit given.

Partner

10/10

Exceptional

14 Jun 2022

Kathryn

Clean, good facilities, easy to access and perfectly situated

Leisure Family

4/10

Poor

23 May 2022

David

Very small room and noisy as no soundproofing

This is a very small room, which is indicated in the description, but the photos are artfully taken to make it appear bigger. This is more suitable for a single traveller. We had 2 bags and struggled with space to store out the way. The glass wall to the bathroom meant you couldn’t put the light on in the middle of the night without disturbing the other person. There is no soundproofing and the guest in the room next to us snored all night which we could very clearly hear. We have stayed in lots of different accommodation but this was the only one where we could not figure out how to get the air con to stay on which meant the room was too hot overnight. Doors banged every time they were used making a noisy stay and little sleep.

Partner

6/10

Pleasant

21 Apr 2022

Aaron

The access to enter the building is very user friendly and the location of the hotel is amazing !

However, the walls for the rooms are paper thin meaning that you can hear everything throughout the night. There was also a small issue with the door to the toilet being a sliding door meaning that there is little privacy with anyone else in the room.

All in all a nice room and great location but due to the construction of the walls and noise being so apparent we would not stay here again.

Leisure Partner

6/10

Pleasant

17 Mar 2022

Maureen

You should warn people that there are 17 steps to climb to reach rooms

Leisure Self

10/10

Exceptional

04 Mar 2022

Jessica

the contactless check in was nice and easy and if i needed anything they were just a text away !

Leisure Self

8/10

Excellent

27 Dec 2021

N

Two days in Henley at Christmas

Everything looked completely new and extremely clean, modern and contemporary. Easy access and did the trick. Only slight downside, is that there is no soft furnishings or carpet on the stairs so guests arriving returning late at night can be rather noisy and the walls are only made from partitioning and therefore you can hear voices and noises in the next room. Happy with my room and stay though.

Self

2/10

Poor

07 Dec 2021

Rebecca

No privacy and noisy.

Terrible. I have contacted the establishment (run from Spain) to open communication before leaving a negative review. Their reply expressed remorse of events, but no apology for us having to sort out a volatile incident.
We had two nights of unbroken sleep, the 2nd night drunken guests were running around, shouting, breaking property, setting alarms off, harrassing other guests.
We heard broken glass, cries of 'help, help me' from another guest room after a series of violent bangs. We had a number to contact in Spain as we were then concerned for that guests safety, but they said they couldn't help giving another number. That number informed us the police had already been notified,the noise continued till 4am.
Appalling behaved guests aside, the walls are extremely thin, everywhere has wooden floors so every sound is amplified.
Myself and my 75 yr old parent had no sleep before going seperate ways on long journeys the next day. I booked a room with the idea I may sleep, Instead we left on 2 hrs sleep feeling naturally distressed by events The service staff were extremely helpful during working hours, but the owners both on the phone, and subsequent communication couldn't care less, they actually gave me permission to write this review.
The rooms are very small, all open plan, you can see in pictures, there is no privacy to the toilet/shower. If you value sleep, any privacy either in your own room or from other guests this is definitely not the stay for you.

Friends_and_family Family

10/10

Exceptional

04 Oct 2021

Verified traveler

Easy, Convenient and Good Value

The second time I've stayed at the RIOSHouse. It's good value, modern, clean, central and just straight forward. Was a Sunday night, so had a very quiet great nights sleep.

Self

10/10

Exceptional

01 Oct 2021

Lee

Clean modern comfy bed very nice stay highly recommended

Business

8/10

Excellent

21 Sep 2021

Verified traveler

The room was very clean and in a great location. The ‘no reception’ worked well. Access codes emailed prior to our stay and felt very safe and secure. Tea and coffee facilities were provided..would definitely stay again at the Rioshouse in Henley

Partner