Name: Easyhotel Reading
Address: Caversham Road, 132-138, Reading, RG1 8AY, GB

8/10

Excellent

16 Jul 2026

Jayne

Check in guy was really helpful and informative as my first time here.
Room was small but it was only for a nights stop en route. Shower was great.

Self

10/10

Exceptional

14 Jul 2026

faheem

This was my second stay at this hotel, and once again, it did not disappoint when it came to comfort. The best aspects were the cleanliness and the friendly behavior of the staff. When I requested an iron and ironing board, they were provided within seconds. The check-in and check-out processes were also very easy and quick.

Self

2/10

Poor

05 Jul 2026

Peter

Having just returned from Marrakech and just needing a good nights sleep before work the next day, I was astounded to find when I asked for a ground floor room because I was (am) disabled that I could not have one because they were fully booked. When I asked if everyone who had booked and been allocated a ground floor room had arrived, I was told they hadn't but that allocated rooms could not be changed without good reason, When I pointed out, again, that I was disabled and could not climb the stair to the top of the property to my allocated room (206); I was told that allocation was my fault, because I had made no mention at the tie of booking of my disability and, even when I highlighted that there was no facility to make such a mention; I was told it was my fault and that if I did not like it, I could leave but would not be receiving any refund. Shockingly bad service from a young man who deserves not to be in that job; or any job.

Self

4/10

Poor

04 Jul 2026

Edward

Sheets were clean but that seemed to be about it. Stains on the wall, mould around windows and bathroom. I made the mistake of checking under the bed before I left and found a gross mess that can't have been properly cleaned ever. Tiny rooms but to be expected for price but basically just a bed and shower and no space to move. Okay as a single person who can deal with some grime but can't say I can encourage anyone to stay there.

Self

10/10

Exceptional

29 Jun 2026

Edina

Always exfellent vslue for money and a great team :)

Self

6/10

Pleasant

14 Jun 2026

michael

Room was small but good enough for short stay

6/10

Pleasant

10 Jun 2026

Jeff

Bed very hard and tv not positioned well for room or viewing. The room is very small for tall person. - but ok as said, ie clean and tidy.

It’s a shame you don’t get a coffee vouchers or bottled water for stay.

Staff very friendly and engaging with any issues. Fixed shower for example very quickly.

Self

4/10

Poor

06 Jun 2026

FABIO

Very simple room, just in case of emergency.

Self

10/10

Exceptional

25 May 2026

Abdulmoseen

Nice and cozy place to stay

Self

6/10

Pleasant

22 May 2026

Jian

For a solo traveller, if you need a clean and safe place to stay overnight, this place is sufficient. Room is tiny and one person could barely turn around. Bathroom and ac will be the amenities provided. Checkout was 10am so I barely could sleep in, also I heard clearly and constantly that neighbours’ doors were closed. Parking is at the back and a short walk to Thames river and train station. Staffs were friendly. Anyway you paid for what you got.

Self

8/10

Excellent

14 May 2026

John

Was for one night for few sleep before heading of traveling so was cheap clean and near to pick up point for airport shuttle

Partner

6/10

Pleasant

09 May 2026

Charlie

Bathroom door made a horrible sound and television could not be watched from the bed

Partner

4/10

Poor

01 Apr 2026

Matthew

Staff very friendly and efficient.
Sink was blocked, soap dispenser in shower was empty. No kettle in the room and although there was free drinking water and free hot drinks that was all the way down in reception.
I knew I was opting for a stripped down version of a hotel room but have stayed in lots of other hotels that offer more for the same price.

Self

10/10

Exceptional

26 Mar 2026

Andrew

Enjoyed the stay. Ideal for a one night stay.

Partner

6/10

Pleasant

25 Mar 2026

Stephen

Cheap and effective

Self

10/10

Exceptional

14 Mar 2026

Pauline

Did not drive .
But there is parking at the side of the Hotel
Hotel and staff was great
Hotel value for money
Wide range of shops across the road.
Reading train station close by.
An bus stops outside the hotel.
Will stay again

6/10

Pleasant

10 Mar 2026

Alessandra

No kettle or tea in the room, no place to put stuff like a table

10/10

Exceptional

08 Mar 2026

Sandra

Room was excellent, very welcoming staff, the location is good near to shopps, near train station and centre.

2/10

Poor

07 Mar 2026

Ben

If you just need a rood over your head for a night or two, this will be enough.

Self

8/10

Excellent

23 Feb 2026

Mónica

You get what you pay for but comfortable and within easy reach of town. Stayed 3 nights and no room service was seen. Would also been nice to have a small desk in the room.

Self

10/10

Exceptional

17 Feb 2026

Monica

Very friendly staff and nice and comfortable room.

Self

8/10

Excellent

08 Feb 2026

Deborah

Freindly staff

6/10

Pleasant

07 Feb 2026

wai ming

Room is so far so good and the staff service is really good

Partner

2/10

Poor

26 Jan 2026

Joy

Staff was very helpful as much as he can be.I rang a week before we went there to ask whether parking was available. I was told yes.Not told that had to 12.50 pence.for Parking.Also that place is not suitable for two people.Couldnt move.We stayed in bed throughout. Good job we were married!

8/10

Excellent

09 Jan 2026

Steve

Room was comfortable and clean, and hotel was quiet, slept well every night.
Staff always on hand to help and very pleasant.
Room very basic, no furniture except for the bed, but overall for the price it was good value. If you want something inexpensive and basic, I would recommend this hotel.

10/10

Exceptional

09 Jan 2026

Sandra

The room was super clean and perfect temperature👌 the menager and the staff is always very friendly and they I always make me feel very welcome .

Business Self

8/10

Excellent

04 Jan 2026

Sandra

Room was clean and staff very friendly!! Not noisy and i had a good night sleep .

Self

6/10

Pleasant

30 Dec 2025

Mercy

The room had no window.

10/10

Exceptional

26 Dec 2025

Mark

The room was small but clean. It was warm and just what I wanted despite no window.

Self

10/10

Exceptional

22 Dec 2025

ahmed

Clean

Friends_and_family Family

8/10

Excellent

17 Dec 2025

Tim

Fine for a no frills, single night stop over.

Business_and_leisure Self

6/10

Pleasant

13 Dec 2025

Jemma

Room needs decorating, felt dirty

8/10

Excellent

10 Dec 2025

Stephen

Room peaceful, clean, slept well

Business

8/10

Excellent

08 Dec 2025

Carl

Very welcoming check in. For £22 stay fantastic value for money. Facilities in the room were as expected for that price. Only negatives I would say are a mirror right by the bed and most annoying was green lights one above the bed that blinks and one above the door which stays on so the room isn’t particularly dark.

Business

8/10

Excellent

05 Dec 2025

Yannis

Did the job; it was a tiny room but with an en-suite shower & WC and a double bed.

Business_and_leisure Self

4/10

Poor

04 Dec 2025

Mark

Room was clean, but paper thin walls so very noisy

4/10

Poor

03 Dec 2025

adam

Smallest room, bed touched the balls on all 4 sides, barely enough room to open and close the door

Business

6/10

Pleasant

03 Dec 2025

Patrick

Un

8/10

Excellent

26 Nov 2025

Michal

Staff

10/10

Exceptional

21 Nov 2025

Francesco

Very kind and helpfull staff, room exactly as described on the website. Small but conformable and very clean.

Business

10/10

Exceptional

21 Nov 2025

Kevin

Amazing staff, they work so hard to help everyone enjoy their stay. I would particularly like to call out Angelika and Reece, who have don so much to help my colleagues and I for our weekly stays in the last year. Thank you!

Business

6/10

Pleasant

21 Nov 2025

Caroll

Comfortable stay pleasant Staff

8/10

Excellent

20 Nov 2025

Adam

The staff are very friendly and accommodating. The room was very clean and presentable, being offered fresh towels on the second day was also a nice touch. The only negative is the water pressure in the shower is too low. Otherwise you'd get a five star rating. Well done 👍

10/10

Exceptional

18 Nov 2025

ahmed

Very clean and tidy

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Doruk

Good

10/10

Exceptional

14 Nov 2025

John

Was hot but staff sorted, noisy guests

Business Self

6/10

Pleasant

11 Nov 2025

Peter

The staff are great its just so noisy. Lots of people there waiting to be housed .

Business

2/10

Poor

10 Nov 2025

Glen

Not even a kettlein the room

4/10

Poor

06 Nov 2025

Fazaqat

I booked the normal bathroom got disabled one last room left

Leisure Partner

10/10

Exceptional

04 Nov 2025

ahmed

Yes

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Edward

My room, bed, towels were spotless though a wee bit compact but certainly good for a short stay and of course, staff were very helpful and pleasant. Excellent stay. Many thanks. Edward Moran

Self

8/10

Excellent

02 Nov 2025

Margaret

All was ok for me

Leisure Self

8/10

Excellent

02 Nov 2025

Simone

It was ok

Leisure Partner

2/10

Poor

30 Oct 2025

Jon

Room was very small there was no kettle to make a drink.
It was an extra charge for coffee via a vending machine and had to pay £10 a day to park first come furst serve basis.
Honestly this hotel was booked as it wasnt too expensive for the 4 night stay but all in all i found it to not be customer focused or good value for money.

Business Self

4/10

Poor

30 Oct 2025

ALMPERNTO

Room

Friends_and_family Friends

6/10

Pleasant

29 Oct 2025

Lynne

Staff were very courteous. Room is very compact, which is fine, but our room was at the front so the sound of the traffic was very loud, the windows aren't very soundproofed and a little draughty. The room could do with a little TLC but actually it was excellent value for money, we paid £57

Leisure Partner

4/10

Poor

27 Oct 2025

Haava Shwan

I would never attempt to go back to it again. Tiny dirty rooms too scary.

Business Self

8/10

Excellent

25 Oct 2025

Rania

It was good for a short term quick trip. Clean comfortable bed and ensuite bathroom.
Friendly staff and 24 hr check in and reception service was great.
The room is a bit small with next door noise. You might struggle if you’re a light sleeper but I wasn’t bothered.

Business

10/10

Exceptional

20 Oct 2025

Thomas

Been meaning to stay at this hotel in a while , finally we gave it a go. Considering it’s half the price of all the other hotels on this weekend , I would certainly be back. Very quick check in , clean rooms and a good sized bed.
Great work !

Friends_and_family Friends

6/10

Pleasant

18 Oct 2025

Simon

Frequent stayer at this budget hotel, when the price is right. Marks deducted for shower cubicle didn’t close together properly (room 17) so had to mop up bathroom floor afterwards. Shower cubicles are cleaned from the outside, but once you pull the partition doors together, it’s caked in black and mould down the bottom. Not problematic, just not a good look. Like to see large recycling bin in reception, like Travelodge do. Certainly be back.

Business Self

8/10

Excellent

18 Oct 2025

Daniel

The service was excellent with the lady being very helpful. The type of mattress was a bit hard on the body though. Woke up with my joints hurting. Apart from this the rest of the experience was top notch from checking in to checking out.

Self

2/10

Poor

09 Oct 2025

stephen

Worst hotel ever stayed in. No staff present on check in so it took 20 mins before found member of staff to check in. Room with no windows are tiny and the air conditioning is controlled at reception not in the room. It was a sweat box with no windows and no space. I would advise you spend the extra money and get nicer hotel.

Leisure Family

8/10

Excellent

30 Sep 2025

Deborah

Simple room, on a busy road with local shops. Near the train staition and town centre.

Business

4/10

Poor

16 Sep 2025

Clint

Tiny

Tiniest room that will cause clostraphopia to anyone who doesn't even have it.

Partner

10/10

Exceptional

16 Sep 2025

Gina

Clean place, easy to get to from train station.

Leisure Partner

10/10

Exceptional

15 Sep 2025

John

Good value clean comfortable and convenient

Located within a few minutes walk of the town centre and train station, and across the road from a small parade of shops including several restaurants and take away outlets and a selection of convenience stores. On several visits my room has always been clean comfortable and well maintained and all the staff have been courteous friendly and professional and have good local knowledge of the area. Excellent value would recommend without hesitation

Friends_and_family Friends

10/10

Exceptional

12 Sep 2025

Nihal

Clean rom and great air-conditioner. Staff are friendly, and the location is a 10-min walk from Reading station. Overall its a great stay.

Leisure Self

10/10

Exceptional

12 Sep 2025

Claire

Staff friendly and helpful and room was exactly as advertised

Business_and_leisure Partner

10/10

Exceptional

06 Sep 2025

John

Excellent service and helpful staff

Great experience staff helpful and friendly room clean and tidy. Had a problem with the toilet which kept filling with water the staff immediately attempted a fix that didn't work and was offered a change of room when I reported it was still not working which I accepted. My third stay in the last few months and always found the staff very helpful and the room ready and clean and comfortable

Friends_and_family Friends

4/10

Poor

03 Sep 2025

Philip

Sets expectations low, but still disappoints.

Air conditioning unit in the room said \"clean filter\" and, boy, they needed to. The air inlet was caked in dust. The air conditioning unit itself vibrated and rattled so loudly that I had to turn it off or I wouldn't have got any sleep. But then it was stuffy.

If you offer rooms without windows, the ventilation has to work properly. In this case it did work, it just made a deafening noise.

The television was also faulty when I arrived although the receptionist managed to with it and get it to work.

Worst mattress I've ever slept on. I still have backache.

There's a difference between 'no frills' and outright horrible. This hotel isn't getting it right.

8/10

Excellent

31 Aug 2025

Blake

Heard no noise when room door was closed,

Leisure Self

10/10

Exceptional

31 Aug 2025

Amir

The bathroom tap had a problem but they immediately upgraded us to a different room without extra fees

Nice staff and environment. Very budget friendly.

Business_and_leisure Family

2/10

Poor

28 Aug 2025

Shaline

Uncomfortable beds

6/10

Pleasant

28 Aug 2025

Lauren

Very basic budget hotel. Decent price. Soundproofing was non--existent, I brought earplugs and definitely needed them. You can literally hear people walking in the room next to you. I would bring an eyemask too, if you're sensitive to light. There's a green light near the bathroom and entrance that can be annoying.

Cleanliness was fine, not amazing but this is a budget hotel. Staff were lovely very friendly and helpful.

Facilities limited, drinks available from vending machine, and hairdryer available on request.

4/10

Poor

25 Aug 2025

Verified traveler

Poor but better than camping

The staff and location are excellent. However the room was dirty, with both air conditioning and extractor fan broken.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Heather

Special thanks to Ignacy who was incredibly helpful and kind

Leisure Friends

4/10

Poor

24 Aug 2025

Amelia

Hotel was in a good location, however very limited parking. The staff were lovely and polite however the room was tiny, no amenities, and not very clean, floor was dusty, wrappers on the floor, mould in the windowsill and shower and cobwebs in all corners. Paid an extra £9 for a room with a window but it was frosted, cracked and didn’t open at all. Smelt very strongly of smoke and there was a cigarette butt in the sink plug hole which made the smell worse whenever you ran the tap. The front door didn’t seem to get locked overnight so anyone could just come in. The shower + toilet room didn’t have much privacy as it was frosted glass within touching distance of the bed, with a big hole for a handle in the door and gaps down the side so you could see straight in, and the extractor fan didn’t work. Will not be back

Leisure Friends

8/10

Excellent

23 Aug 2025

Lily

For the price, I can barely fault it

I stayed with my brother for two nights, the staff were super helpful and SO friendly! Everyone we met took an interest in our day, they answered all of our questions and helped us with zero hesitation when we needed more supplies for the room.

The room was perfectly clean, very small but cozy, minimal storage but ideal for a few days / solo or couple travellers. Parking was an extra £10 a day, but absolutely worth it because it felt safer than roadside parking / parking a while away!

The only downfall was that the room didn't have any windows! The A/C worked just fine, but not having any daylight made it feel much later than it was & in turn made us feel a bit lethargic. Not so much something for the hotel to change, but more for visitors to be mindful of!

Hotel aside, there's an AMAZING pub across the road! It's so fairly priced and the food is INCREDIBLE. It's a combination of Malaysian, Thai and English food. It's worth staying just for that 😋

All in all, for the price I paid I can't fault it and that's mostly down to the staff. I'd definitely stay again.

Thank you to the hotel team :)))

Friends_and_family Friends

2/10

Poor

19 Aug 2025

Paige

Id like a refund as
The property was awfully disgusting

10/10

Exceptional

17 Aug 2025

Michael

Excellent location , competent friendly staff

Leisure

8/10

Excellent

17 Aug 2025

Laura

Snug

Be aware of add on prices being \"Easy\", there half hour before check-in so asked to leave luggage was £5 a bag, room was ready but still charged £10 to go in there. Staff were nice and helpful. No tea and coffee in room but in reception was a machine £2.50 for hot drinks.
Had a water machine to fill your bottles which was free or sold bottles of water.
Room was clean, shower was good, only had one bath towel and one hand towel between the two of us. If u are bigger than a child the room was so tiny, i'm not a big lady but I needed to side shuffle around the bed.
Considering we were on the main road, room was reasonably quiet.
Air con was great.
Bed was very firm, ok if u like that but i'm a delicate princess so not into hard mattresses, thats just personal choice.
If u just need a cheap place to get your head down for the night then perfect, if u are going to party or need to get ready for fun this is not the place can barely get your bags in.

Partner

4/10

Poor

16 Aug 2025

Emma

Bed was not comfy and people making too much noise when trying to sleep banging about doors being slammed and not quietly i am not happy about the whole stay for the night.

Leisure Partner

8/10

Excellent

14 Aug 2025

Leeann Patricia de

It is much smaller than it appears on images. Really small, no privacy between bathroom and bedroom which is probably fine for traveling couples. We were traveling friends thinking we would just share a room, ended up needing to book a second room.

2/10

Poor

13 Aug 2025

Roger

The hotel was the worst place we have ever been to, noise coming from every room guests appearing to be drunk in reception no parking facilites at all people sitting around the front of the property drinking the smell of weed being smoked.
We looked in yhe room asked for our money back she smiled and said no and we left after 10 min. Can l please have my money back.

6/10

Pleasant

12 Aug 2025

Ian

Was OK for the night. Room was very small as was the bathroom attached to the room. Windows do not open. Lady on reception was very nice. Would stay again.

10/10

Exceptional

11 Aug 2025

Amy

Staff was friendly and room was clean, only wish the room sizes were consistent

Leisure Partner

6/10

Pleasant

07 Aug 2025

John

Good value for money

Small room but clean bathroom and comfortable bed, no tea or coffee in the room but vending machine available in reception. For the price you certainly cannot complain undoubtedly good value for money.

Partner

10/10

Exceptional

04 Aug 2025

Jason

Good price and location.

6/10

Pleasant

03 Aug 2025

Paul

Adequate

They say in life you get what you pay for. In this case that is stretching it. I was expecting basic, but not this basic. Check in was fine, and I was advised that there was no tea or coffee in the room, but .i could get a drink for £2.50 from the machine in Reception. A narrow staircase (no lift) took me up to my room. It was small, very small! A small double bed, a small bathroom with Shower, a couple of fixed hangers and a TV high up on the wall. It felt more like a prison cell rather than a hotel room. OK, it was very quiet, and the bed, although hard and a bit lumpy, was comfortable enough for a decent night's sleep.

Self

4/10

Poor

02 Aug 2025

Tina

The shower had black all around , nothing that some bleach could have solved ,
Room exceptionally small , floor had gone by side of bed

Leisure Partner

4/10

Poor

24 Jul 2025

Nikolas

Room was way worse than the easy in birmingham and cost more. Dirty sheets, etc. Bed didnt fit the room. Noisy.

10/10

Exceptional

24 Jul 2025

Helen

The staff on the 24 hour were particularly friendly and helpful. The rooms are basic and small but super spotless with air conditioning and a super clean bathroom. Tea and coffee were available in the lobby for a price. And you could help yourself to a water dispenser. I would stay here again.

2/10

Poor

20 Jul 2025

Paul

Extremely noisy room. Could hear shouting and fighting outside at 2am and you could hear it word by word. The person upstairs was jumping up and down on the floor. The room was extremely small. There was only a small space between the exit of the shower and the toilet which I had to turn and rotate to get out of the shower. The room was clean and cheap for a Saturday night. Would I go again…sadly not.

Leisure Self

2/10

Poor

19 Jul 2025

Valeria

To be fair the only problem was the room. The floor was very dirty. I booked for 2 guests, but there were just 1 towel for the shower and one for the hands. Moreover, Both of the towels were not even very clean.

On the wall there were blood stains. Well, Not sure if it was blood, but it seems like it from the red colour.

Leisure Partner

6/10

Pleasant

17 Jul 2025

Cynthia

I think it’s good for the price. Don’t expect too much

6/10

Pleasant

16 Jul 2025

Ilze

The lack of tea and coffee making facilities e.g kettle isn’t the best and the first room I checked into the toilet hadn’t been cleaned properly, the positive is that the staff were amazing every single one was helpful and so friendly and accommodated me and my senior dogs needs, lovely lovely staff make it worth staying at again

Pet

8/10

Excellent

16 Jul 2025

Ben

Room was clean and tidy, receptionist was helpful and pleasant. Room was just a bit small but absolutely fine for me.

Business Self

10/10

Exceptional

14 Jul 2025

CHEUK FAN ANDY

We enjoyed our stay here at Reading. Thanks for everything

Leisure Family

6/10

Pleasant

12 Jul 2025

Marko

.

Leisure Self

2/10

Poor

10 Jul 2025

Maria

They entered my room without consent – no response

I had one of the worst customer experiences during my recent stay at EasyHotel Reading.

At check-in, I clearly requested that no one should enter my room at any time during my stay, and the receptionist assured me it would be respected. Despite this, someone entered the room, moved my belongings, and did a very poor “cleaning” without my consent.

I immediately tried to contact hotel management to file a formal complaint. The manager never responded — not even after four full business days. Reception staff were defensive and unhelpful, and at checkout, simply for speaking firmly and asking for my complaint to be noted.

I have since had to escalate the issue through Hotels.com because the hotel refused to engage directly.

This was a clear violation of privacy, a lack of professionalism, and a total failure of basic hospitality standards.

I would not recommend this hotel to anyone.

Business