Name: Pentahotel Reading
Address: Oxford Road, Reading, RG17RH, GB

10/10

Exceptional

03 Aug 2026

Mrs Lisa Whitehouse

Really great hotel.
Staff helpful and an amazing breakfast selection.
Only disappointment is the tea and coffee in the room. Instant coffee.

6/10

Pleasant

02 Aug 2026

Paul

Decent, comfy bed parking wasn’t ideal.

10/10

Exceptional

24 Jul 2026

Phillip

Cool hotel with a great games area around the bar. Shame the pinball wasn't fully working but the rest great. Food pretty good . Bedrooms roomy with a massive bed.

4/10

Poor

23 Jul 2026

Hayley

The hotel is generally fine but the rooms are very tired and there were no proper curtains so I was awake at 4:30am with the sunrise. Also no or terrible air con so it was incredibly hot and stuffy. Terrible night's sleep. The bar area is cool and the staff were lovely.

10/10

Exceptional

23 Jul 2026

Toby

Great property to stay in, had no issues at all and would recommend to anyone, especially those travelling on business to the area.

10/10

Exceptional

23 Jul 2026

Toby

Great property to stay in, had no issues at all and would recommend to anyone, especially those travelling on business to the area.

10/10

Exceptional

21 Jul 2026

Dileep

The was clean and pleasant

Self

8/10

Excellent

19 Jul 2026

Zoe

Hotel is in a very good location in the centre of Reading. It has good gym, fun and free games in the lobby and nice cocktails. The bed was comfortable and the room was nice, however the only reason I've given this 4 stars is due to the room smelling of stale smoke. Other than that we would definitely return and would recommend to others.

Partner

10/10

Exceptional

17 Jul 2026

Martin

We enjoyed our stay and found that when we were in the hotel there was plenty to do. There was table tennis and pool and bars.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Paul

Lovely clean and lots to do. Pimms on arrival was fab.

10/10

Exceptional

14 Jul 2026

Carl

Great hotel in the centre of reading comfy rooms a a great choice for breakfast

Business

10/10

Exceptional

14 Jul 2026

William

Unexpected gem - last-minute booking, not sure what to expect but pleasantly surprised. Very good value breakfast and a good room, targeted at younger generation but we felt at home

Partner

10/10

Exceptional

12 Jul 2026

Eugene

Loved this hotel. Clean rooms, friendly staff and lots to do in the local area.

10/10

Exceptional

11 Jul 2026

Kathryn

We stayed here and on our way to Heathrow and it was a great location and very reasonable price.

Partner

4/10

Poor

08 Jul 2026

Eric

A below average and disappointing stay. Bed sheets not put on beds properly meaning mattress exposed. Toilet absolutely filthy dirty - no excuse. Felt like a hotel that was probably quite nice 10 years ago but has lost its way. Wouldn't return.

Self

8/10

Excellent

08 Jul 2026

Sarah

It was suitable accommodation for a business trip

Self

6/10

Pleasant

07 Jul 2026

John

The guy at the checkin desk/bar (yes they're one and the same) was great. However, beware, they say they do 24/7 food. The weekday menu and weekend menus differ - and I quote the manager here \"we have a diminished menu on the weekends.\" When we visited it was so diminished the only option was pizza. When you're hungry you'll take what you can get. Don't rely on the hotel for food.

Friends

10/10

Exceptional

06 Jul 2026

Peter

Clean and well proportioned room. Well stocked bar. Right in the centre of town, but far enough away from the bars and nightlife that it doesn't impact your stay.

Self

6/10

Pleasant

05 Jul 2026

Andrew

The third time staying at this hotel in the last 18 months and my room last night was certainly the most tired (room 606). The air-conditioning never really works effectively in any room we’ve had. Even set to 16° and high fan. I think it’s more air circulation than proper air-conditioning. The receptionist brought a fan to the room. One of the plug sockets next to the bed did not work. One of the lights in the bathroom did not work. The tea mugs in the room were stained with use. The toilet bowl was stained. The fabric on the desk seat had worn through exposing the wooden frame. The footstool had a cigarette burn on it. The TV didn’t work properly. You could watch a channel for a few seconds then it would freeze and you couldn’t do anything with the TV apart from turn it off. The paintwork in the room was generally scuffed. The Wi-Fi is only about 4mbps so you can’t really do very much with it. All in all, the hotel is looking pretty tired and the rooms need some renovation. On the positive side, Laszlo who checked me in and organised the fan was very helpful. The breakfast has been good on every occasion we’ve stayed and the breakfast team this morning were super friendly

Self

6/10

Pleasant

04 Jul 2026

Victoria

Nice look but let down by the details. Shower gel hadn’t been refilled, cheap tea/coffee, very average breakfast, air con not working (and not fixed when asked), towels small and rough, plug socket by bed was loose and didn’t work. It was cheap so I don’t think we necessarily overpaid, we just felt that they were trying to do boutique hotel vibes but actually delivering ibis budget if you look past the decor - I’d personally prefer to know what I’m getting, this was just a bit disappointing.

Partner

8/10

Excellent

02 Jul 2026

Mario

The whole experience was very good would stay again

Partner

10/10

Exceptional

28 Jun 2026

Jennifer

Lovely large bed
Clean room

Partner

8/10

Excellent

21 Jun 2026

rosie

Lovely staff and great atmosphere.
Only negative was the loud noise the air conditioning made in the room

8/10

Excellent

21 Jun 2026

Ella-Marie

Quirky hotel, well located. A little worn around the edges in places, darkest room
corridors i’ve ever seen and maybe 1 too many hairs found in shower, sink and glassware. Also no clothes / towel hooks! Overall it was a comfortable and pleasant stay for what we needed and I’d likely stay again!

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

james

Great vibe and the staff were just super

Self

6/10

Pleasant

17 Jun 2026

Sanjay

Good location, not too far from the railway station.
The late check-out on a Sunday (1pm) was great for having a shower and changing after the Reading Half Marathon.
Lots of places to eat nearby, if you don't fancy eating in the hotel.
Room and bathroom were clean and functional.
Tea and coffee-making facilities available.

Self

8/10

Excellent

14 Jun 2026

Clare

Very comfy beds
Large airy room

Partner

10/10

Exceptional

13 Jun 2026

Nigel

Excellent & economic hotel, lovely decor, excellent helpful staff. Great location

Partner

8/10

Excellent

10 Jun 2026

Nick

Good nights stay, rooms are comfortable and fresh.
Breakfast was great, however evening meal was ok, but a little below par unfortunately.
Staff were very friendly and helpful.
Thanks

Self

6/10

Pleasant

09 Jun 2026

Darren

Staff were friendly and attentive. Rooms clean but basic. Shower cold for ages before warming up. Road noise and noisy air con were distracting.

Business

10/10

Exceptional

08 Jun 2026

Evelyn

Great location, friendly helpful staff.

Family

8/10

Excellent

04 Jun 2026

Hristo

Amazing Place, The staff was very helpful especially the blonde gentleman with the charming smile, love the guy, awesome fella! Great value

10/10

Exceptional

04 Jun 2026

John

Na

Partner

2/10

Poor

24 May 2026

Aqsa

- Breakfast is very basic, would not recommend. Save your money and go somewhere else.
- Bedrooms are very dirty and smelly.
- Checked in to my bedroom which had a dirty toilet full of stains, the toilet would not flush properly. Water running thru the whole night. Sink getting blocked everytime you would open the tap.
- Curtains don’t cover the window properly so you have direct sunlight coming into the room.
- Windows are extremely thin so you would hear the cars, all thru the night.

-Only positive thing is that the staff is very nice and goes above and beyond.

Partner

4/10

Poor

19 May 2026

steven

Breakfast was ok room was ok apart from the road noise due to single glazed windows ,had an awful nights sleep. Room 131

Self

10/10

Exceptional

18 May 2026

Robert

Nice soft bed rooms clean and fresh bar and restaurant amazing staff very friendly

Self

10/10

Exceptional

03 May 2026

Samuel

Excellent

8/10

Excellent

29 Apr 2026

John

The first room we were given stunk of cigarette smoke coming from the bathroom. Odd as the room had been cleaned. The reception staff immediately gave us a better room. I also found it a little weird that the hallways were so dim (?). The wall sconces were on but didn’t throw much light.

Partner

10/10

Exceptional

26 Apr 2026

Kimberley

Open access to the gym - a fridge would have been amazing we were in the junior suite

Partner

8/10

Excellent

23 Apr 2026

Vincent

Friendly staff room was satisfactory though few issues such as poor pressure to shower, broken tile in bathroom toilet flush was very difficult. Breakfast was average.

10/10

Exceptional

19 Apr 2026

Nicole

Lovely range of fresh ingredients for breakfast. Couldn’t fault our stay

Partner

8/10

Excellent

17 Apr 2026

Simon

Great breaksfast staff very helpfull in getting what i wanted

Self

10/10

Exceptional

14 Apr 2026

Robert

The hotel is located within easy walking distance of public transport. The room was comfortable and generally calm. Reception staff and cleaning staff were friendly and helpful.
The gym is really excellent. Certainly one of the best I have used, well provisioned with excellent equipment, water, apples (a really nice touch) and towels.
The only complaint is that we had to ask for the room to be 'refreshed'.

Partner

10/10

Exceptional

13 Apr 2026

Teresa

Very good

10/10

Exceptional

12 Apr 2026

Katarzyna

Amazing service, lovely and clean room. Will be back.

Partner

2/10

Poor

12 Apr 2026

Jack

Breakfast was cold, had been for some time. I didn't fancy salmonella. No orange juice.

£24 to park at the car park directed.

Business

6/10

Pleasant

09 Apr 2026

Kelvin Peter

IT WAS A GOOD STAY , STAFF FRIENDLY, FUN GAMES , DECENT GYM ALSO...

THE HOTEL HAS ONLY THE ONE PINBALL MACHINE, I THINK IT WAS MY MISTAKE BUT THOUGHT IT HAD MORE & INCLUDED THE GUEST ROOMS - BUT SADLY NOT 😥

BUT , I WOULD STAY THERE AGAIN !

ALSO , YOU CAN DRINK IN THE BAR AFTER 11 PM ... NICE

6/10

Pleasant

07 Apr 2026

Ashton

Staff are friendly room has mould in shower. And there is traffic noise through the window of the hotel.

10/10

Exceptional

29 Mar 2026

Rebecca

We loved it. Great social space and games. Massive comfy beds

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Eve

Don’t have any breakfast but good sized room in quirky building. Would stay again.

Partner

8/10

Excellent

26 Mar 2026

Steven

Nice hotel but the bed was not very comfortable. Billed as a premium room but had 2 single beds (they were large single beds) but the duvet's were too small for the beds. The shower area had signs of limescale on the shower head and could have done with a deep clean. The door to the room didn't close on its own so had to be careful not to leave it unlatched. Only minor issues but for the price I'd expect better quality TBH.

Business Self

8/10

Excellent

21 Mar 2026

Natalie

This is my second time staying here and has always been very good.
It was still good, but I was disturbed alot by the neighbour next door talking incredibly loudly on his phone.
Also, I would have liked to not receive an email the day before I am due to check out, asking me to check out online.
I think it takes away from your experience of being away if it feels like the hotel is rushing you to check out.

Self

10/10

Exceptional

17 Mar 2026

Tim

Very welcoming and friendly reception staff and made our stay memorable and even more special!

Partner

8/10

Excellent

15 Mar 2026

Steven

Nice hotel but the room was a little tired with signs of wear and damage. The heating wasn't working and I had to advise reception who left a portable heater in the room. It's surprising how often this happens in other hotels, not just here, and suggests a lack of maintenance.

Self

10/10

Exceptional

15 Mar 2026

Rowan

Had a comfortable stay for one night on a Saturday. Quiet room, excellent breakfast and great staff. Loved the games, especially the Shufl board.

Partner

10/10

Exceptional

14 Mar 2026

Suman

A phone in the room would have helped

Self

8/10

Excellent

14 Mar 2026

Ben

The blackout blinds could be better on the street-facing side of Oxford Road, which can be busy with 2am revellers. However, the room was clean, the shower was good, the bed was comfy, and the staff were helpful and kind.

Self

10/10

Exceptional

27 Feb 2026

Luxana

Room was clean and tidy, plenty of space. Towels, toiletries are provided. The room also has a kettle, tea, coffee, and a smart TV which you can cast to. The staff are helpful and friendly. There is plenty of lounge space and activities on the ground floor. Lovely stay!

Self

6/10

Pleasant

24 Feb 2026

Steve

No hot water from aroun 20:00 until 06:30. Poor noise insulation so constant traffic noise. No Blackout curtains so also bright throughout night. Very poor for sleep.

Room was clean with good facilities and breakfast good.

Unfortunately, sleeping and a shower are my main reasons for booking a hotel room.

Self

10/10

Exceptional

22 Feb 2026

Keeley

Staff were helpful.

Partner

8/10

Excellent

17 Feb 2026

Vincent

Friendly welcome, room was good standard though water pressure in ensuite was low. Breakfast was good.

Self

10/10

Exceptional

13 Feb 2026

Vanessa

Very clean and perfect location

Partner

10/10

Exceptional

07 Feb 2026

Paul

Clean, quiet room, comfy bed. Easy check in and check out. Couldn't ask for more

8/10

Excellent

02 Feb 2026

Steven

Good value rooms.

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Lisa

This hotel is so relaxed and chilled. Free games like pool, table tennis, darts etc. Rooms comfortable and clean. Staff very friendly. It’s everything you need! Location is great too. Short distance to shops and restaurants. Will definitely be back.

Leisure Friends

8/10

Excellent

31 Jan 2026

Daniel

Blah!

10/10

Exceptional

25 Jan 2026

Jeremy

All of the above

Partner

10/10

Exceptional

25 Jan 2026

Gilles

Clean, modern and large rooms. Good standalone shower (no bathtub). Excellent cooked breakfast. Relaxing, attractive and large lobby and bar areas with many games that would be fun for groups and families (darts, fancy pool table. Pinball machine etc.)

Leisure Self

10/10

Exceptional

25 Jan 2026

Nicholas

Room was good, breakfast was good, the games in the lobby are a fun addition.

Business

10/10

Exceptional

24 Jan 2026

Nick

Great size room.
Bar area was really good, plenty of free games eg. Pool,darts and pinball.
Staff friendly.

Partner

10/10

Exceptional

12 Jan 2026

Diana M.

Wonderful hotel! The Staff is very friendly and helpful, they make you feel at home and very Welcome. The lobby and lounge areas are super well design and the Gym is wonderful all good quality equipment! Internet works good as a digital nomad. Rooms are very spacious and bed is nice and big. And Super Important they are Pet friendly!! So I can stay with my little one no prob, they even give her treats and toys! Thanks for caring! My Top choice when Im in reading! Thanks you! @travelergirlanddoggy

Business_and_leisure Pet

6/10

Pleasant

09 Jan 2026

Jason

Service good, Room ok a bit tired, tv was hopeless as kept glitching then turned itself off, air con was useless and bed not v comfy - disappointing - bar area excellent and good loction

Business

10/10

Exceptional

18 Dec 2025

Adam

Big rooms, great showers, friendly staff, awesome breakfast. Really a perfect hotel

Self

10/10

Exceptional

17 Dec 2025

Joseph

Good breakfast

Business

6/10

Pleasant

16 Dec 2025

Marissa

Breakfast was really poor, I didn’t end up having it as no fresh fruit or yoghurt as it had already been eaten and not replenished. Also our lunch ehixh we had for our corporate group you ran out of desserts, not impressed. And you didn’t clean my bedroom, usually if a hotel adopts that policy you at least let your guests know and offer a complimentary drink is what I’ve seen in other hotels, not just don’t bother!

6/10

Pleasant

14 Dec 2025

Zainab

3 star hotel not a 4 star

Leisure

10/10

Exceptional

14 Dec 2025

Paul

Smooth check in. Massive bed. Comfortable. Everything we needed.

Friends_and_family Family

8/10

Excellent

12 Dec 2025

Clare

Stayed for one night on business. Staff were welcoming and friendly, room was clean and comfortable, breakfast was tasty but all the hot food was luke warm, which was disappointing. For the price however, it’s a great hotel for a short stay. Would definitely stay ag ain

Business

10/10

Exceptional

08 Dec 2025

Soheil

Was amazed by the room and the facility

Business

8/10

Excellent

08 Dec 2025

Jelmer

Really nice hostile feel hotel. Great for short stays with friends. Or a romantic getaway. Nice bar downstairs with plenty of entertainment.

Leisure Partner

8/10

Excellent

08 Dec 2025

Richard

Massive bed

Business

10/10

Exceptional

07 Dec 2025

Victoria

Reception staff fabulous, breakfast choice great, facilities great too

Partner

10/10

Exceptional

07 Dec 2025

Nick

Excellent all
Round

6/10

Pleasant

07 Dec 2025

Nancy

The room needed more heat and/or a much thicker, bigger duvet. A single duvet on a 5 foot bed just didn’t cut it

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Richard

Friendly welcome, spacious room (pentaplus), great value, nice and clean, huge bed.

Friends_and_family Friends

10/10

Exceptional

03 Dec 2025

Nigel

Amenties, the free popcorn and rhe free access to pool, darts and so on.
All of this, plus plenty of restuarants close

Business

10/10

Exceptional

03 Dec 2025

Virginie

had a great, quiet, and restful stay at the pentahotel Reading. Everything went smoothly throughout my visit, and the room was kept very clean with fresh towels provided every day. Overall, it was a comfortable and pleasant experience. Great stay!

Leisure Self

8/10

Excellent

30 Nov 2025

Stephanie

Great location, funky decor, big room with a lovely bathroom, fab staff and they were happy to take care of our bags.
Bar was quite expensive and there was some road noise from outside but I would definitely stay again.

Friends_and_family Friends

10/10

Exceptional

27 Nov 2025

Ben

Late check out out for free is to die for! Midday check outside I think 3pm on Sunday??

Leisure Self

10/10

Exceptional

27 Nov 2025

Katarzyna

Just beautiful. I found the bed to be really comfortable and the overall vibe of the whole place impossible to replicate anywhere else. Will be coming back :)

Partner

4/10

Poor

22 Nov 2025

John

Staff had difficulty understanding english.
Room was noisy as the window whilst secured shut had space in the sealing and was cool. The heating contols saind it was 26 but it was not a suna probably nearer 18 degrees. Otherwise the hotel was ok

Self

8/10

Excellent

20 Nov 2025

Kristi

Vibe was really cool, staff was very helpful and breakfast was super good. The hallways are very dark. Couldn’t see where to put my key a few times. Room was clean.

Leisure Family

8/10

Excellent

09 Nov 2025

Charlene

The bedroom and bathroom was very clean and breakfast was well cooked and was satisfactory for most people's taste buds.There was a variety of food and the hotel had a really tasty banana loaf,which was very moist and light. The area was very convenient and easy to access. The only thing I was unhappy about was the rust on the wire shower rack and brown marks at the bottom of the shower screen.

Leisure Self

8/10

Excellent

07 Nov 2025

Vincent

Comfortable hotel great convenient location. Recommended

Business

8/10

Excellent

05 Nov 2025

Steve

The stay wasn't as good as the first time we stayed. The room seems to not be as clean and tidy and their was parts of the decore coming off especially in the bathroom a bove the shower. The ceiling had crumbling paint and the toilet had a brown stain in the bowl. The sink again wasn't tidy as it was last year. The bed also wasn't comfortable, it's advertised as a king size bed, which infact was two single beds joined together leaving a uncomfortable crack down the middle of the bed. Also no king size duvet, rather two single duvets, no very nice when trying to relax with my wife. All in all not a great stay, but not the worst we have encountered. Think the hotel needs a revamp and maybe putting in a comfortable bed with a comfortable mattress without any cracks down the bed and a proper king size duvet to have a good night's sleep.

Partner

10/10

Exceptional

05 Nov 2025

kevin

Room and bathroom was clean and a good size

Check in was fast and problem free

Not enough words to describe breakfast - well stocked,hot food was hot and a great choice

Self

10/10

Exceptional

31 Oct 2025

Paul

Great place to stay. Friendly staff.

Leisure

10/10

Exceptional

27 Oct 2025

keith

good overall

Partner

2/10

Poor

24 Oct 2025

Sabine

Rooms desperately need an uplift, soiled and faulty furniture, dusty ceiling, stained communal carpets that are not regularly hoovered, abrupt reception staff when approached with issues. Suggested I leave at 9 pm shortly after I'd reported the issues even though I'm heavily pregnant, and book elsewhere for a full refund. I was treated with contempt. Overall a terible stay. I hadn't been to the PH Reading since 2019, it's become a cheap hostel. Disappointed as I expected more from Pentahotel. Hotels.com promptly refunded my second night.

Business

2/10

Poor

17 Oct 2025

Shane

Was allocated a room that already had a guest in it. When I was given an alternative room the hallway immediately outside stank of people smoking weed. The curtains didn’t cover the whole window so had street light shining on the bed all night. Shower gel was empty and wasn’t topped up on request. Breakfast was good

Business