Name: The Grovefield House
Address: Taplow Common Road, Slough, SL1 8LR, GB

8/10

Excellent

04 Aug 2026

Kate

Comfortable, clean.
Food good.

8/10

Excellent

04 Aug 2026

Paul

Clean. Friendly staff. Big free car park.
Good food. Room a Little bit dated.

8/10

Excellent

28 Jul 2026

Christopher

Enjoyed my brief overnight stay here. The hotel has a nice relaxing ambience and the rooms are comfortable - even in a heatwave!
Had dinner and drinks at the Indian restaurant and bar. The staff are a credit to this hotel. Breakfast was excellent as well as the team who served it. Thanks!

8/10

Excellent

27 Jul 2026

Melissa

We had a lovely stay, the hotel is on wonderful grounds and has real potential to be brilliant, which some easy changes.

The rooms need refreshing, There was a curtain hook on the floor, so meaning sharp object left lying there and also leaving huge hole in the wall. The ironing board was super old and needs a new topper, The iron was missing from our room but a staff member did bring one quickly which was great. Walls need the old wallpaper removing and repainting as has stains on, and carpets need cleaning. The French door was unlocked when we checked in, but fortunately we realised else could have been unsafe, it was a struggle to lock but we managed. The room door too was rather shakey and didn’t feel very secure.

A few touches you could add are perhaps complementary water in the room, and a tea/coffee facility.

Breakfast was good, sausages were nice and poached eggs were cooked very well. But the coffee was cold telling me the canister/flasks used are either not working or the coffee had been there a very long time. though when I advised staff they brought a new one out.

Staff were all very friendly and helpful. We were given a late check out of 12pm due to a fire alarm going off in the middle of the night on the first night of our stay.

I would stay again regardless, but the changes would increase my rating.

4/10

Poor

26 Jul 2026

Sarah

Room on first look appeared nice but after first glance plenty of issues. Bathroom had broken bath panel
In 2 large areas, orange shower curtain through over use and no shampoo. Also shower would only offer burning water. Reported to reception where we were eventually given keys for another room to use the bathroom of but couldn’t use room as it had a broken window. The lift was a joke the receptionist actually had to physically push the door shut to make it work …. I’d rather have walked up the stairs…. But then when we used the stairs we saw the cemetery of dead flies all over the window frame. A real shame as the hotel could be lovely with just a bit of work.

10/10

Exceptional

25 Jul 2026

Santokh

Good quiet location with plenty of car parking space. Rooms are clean, slightly dated decor. Good breakfast with buffet option.

8/10

Excellent

23 Jul 2026

patrick

Nice staff great breakfast . Good location .

10/10

Exceptional

21 Jul 2026

Caroline

Very clean staff superb,stayed extra 4 nights staff brilliant and kept us in same room to save us messing about changing rooms very helpful we have rebooked for next year wish we could go back sooner

Partner

8/10

Excellent

20 Jul 2026

Christine

The room was clean and well serviced. Breakfast was good.my husband had steak and ale

6/10

Pleasant

20 Jul 2026

Susan

Room hadn’t been hoovered, sugar sachet on bathroom floor, dirty mark on shower curtain and chipped bath , no a/c just a tiny fan Door would only close by slamming shut

Partner

8/10

Excellent

16 Jul 2026

Anil

No real issues with this stay. Just lost water pressure and it was never fixed.

Business

4/10

Poor

16 Jul 2026

Pankajkumar

Sadly - welcome was not that good - basic not welcoming.
Room was not ready as we discovered - both bathroom gel bottles were empty , two less than half toilet rolls barely lasted the night. When we reported this - no one was available at the desk at 7.30 am - so spoke to someone on phone. We went out for a walk , thinking it would be dealt with, but on return discovered it wasn’t - excuse was that they thought we had gone out for the day - so had to chase in order to shower.
Carpet on stairway looked worn and lots of dead flies on window sill - later someone had wiped flies onto the carpet.

Left a day early , receptionist didn’t seem bothered whether we were happy or not-reluctantly eventually asked. No apology or acceptance of the inadequacies.

Not a good experience - would not go again. Bar/ restaurant staff in tent were good/friendly as were the options for vegetarians - but Shisha smoking not to our liking - as non smokers still not pleasant.

Partner

6/10

Pleasant

08 Jul 2026

Simon

Cozy boutique type hotel but could do with updating and refurbishment.
No air conditioning only noisy fans in the rooms.

Self

10/10

Exceptional

01 Jul 2026

Katrina

Breakfast was good, staff at the hotel are lovely and friendly-all go above and beyond. Room was clean and tidy.

Partner

2/10

Poor

25 Jun 2026

Adam

No air-conditioning, dead flys in room on floor and window sills in stairway and room. Room tiny and was ridiculously hot. Stains on carpet, pillowcase and towels. The cold water tap did not work on sink or in shower. Honestly one of the worst stays of my life.

Self

6/10

Pleasant

22 Jun 2026

Rowena

Bathroom was tiny - very small shower cubicle - very noisy both nights (Saturday & Sunday) with partying outside until 02:30

Self

2/10

Poor

18 Jun 2026

Dilawar

I booked this hotel through Expedia because of the good summarized reviews, but it was a disaster. When we arrived, there was no welcome from the staff, and they were incredibly rude. To make things worse, the elevator was not working properly, so we had to carry all our heavy bags up the stairs ourselves. The room was also very dirty. I will never stay here again.

6/10

Pleasant

13 Jun 2026

Kenneth

The hotel is looking tired and in need of some interior refurbishment there was paint cracking and peeling from window frames. However it was reasonably priced for a one night business trip. I would not want to stay longer. The restaurant within the grounds of the hotel was excellent food and service was very good.

Business

4/10

Poor

07 Jun 2026

Amanda

We paid more and booked an executive room. It was on the third floor with sloped ceilings. Quaint but it meant we had to keep ducking when moving around the room so annoying. There were dirty towels left in the bathroom on the back of the door from previous guests so room not checked properly. Cold tap in the sink was a dribble. This needs sorting. Shower was pathetic. Lift smelt. I wouldn't have been so disappointed if it wasn't for the fact that I had paid more for this room. Would not book again

Partner

10/10

Exceptional

02 Jun 2026

Ian

Very friendly staff. Although the hotel is dated inside, it's very clean, the bed comfortable and the room is cleaned daily. The food in the hotel bar is good and reasonably priced.

Self

4/10

Poor

29 May 2026

Jonathan

When I woke up in the morning , I noticed the bed sheets were covered in brown stains , the place seemed a bit run down and decor was jaded, I won’t be rushing back there

Self

6/10

Pleasant

27 May 2026

Chris

Nice sized room and was clean.
It was a very hot day end of May 26 so the room was very hot. They had winter quilts fitted so we asked for a lighter 1 was told there aren’t any. Spoke to head housekeeper in the morning to be told we should have been given an alternative so have to assume as it was after 11 the receptionist couldn’t be bothered to help.
Check in and it was very straight forward .

Partner

10/10

Exceptional

27 May 2026

Leslie

Lovely hotel in a great setting and the staff are more than helpful

Partner

8/10

Excellent

26 May 2026

Mark

Originally, I was going to write a negative review about the Grovefield House Hotel.

When I arrived, I was given a small room which was boiling hot and the tiny fan on the table didn't do anything to cool. Apparently, it's a listed building so they can't do anything regarding air conditioning.

The shower in the room was a small cubicle, behind the door, that was difficult to move in and wasn't helped by the lack of water pressure and also didn't run cool on such a hot day.

However, when I went to finally go to bed, I noticed a ceiling full of mosquito-like flies: I could not sleep there, I would be bitten like crazy through the night.

Now, this is where things become positive. The lovely member of staff on the desk very quickly moved me to another room around the corner and apologised for the issue.

This new room was much bigger and cooler and the fan was much better. The shower was above a bath and the pressure was acceptable - still no power shower, but did the job it needed to.

In the morning, I had a lovely breakfast before finally going on my way.

In conclusion, this has taught me to not buy the cheapest room if I stay there again, instead go for the king size bedroom which was much, much better.

All-in-all, it was a nice enough hotel. Very scenic, but that does mean lots of night insects... don't leave your windows open.

Self

8/10

Excellent

12 May 2026

Steven

Grovefield House proved to be a real gem for my wife and I. From the first impression of arriving at the well tended car park and entrance portico, then meeting the staff on reception, who were friendly and accommodating. The place has a nice ambience which is not over the top. It's just pleasant and easy to get along with.

Our room was spacious and had a nice bay window overlooking the rear grounds. It was well appointed with a 'traditional' air to it. There was a bath with a super shower above.

We loved the spacious grounds which we explored. Food in the restaurant and at RaRa's grill to the side of the premises was varied and not over priced. My daughter and family met us there on one day and they too were suitably impressed.

Just a nice place to relax and also handy for exploring the local sites such as Clivedon House.

We rated it...

Friends_and_family Family

6/10

Pleasant

11 May 2026

Johnene

Quaint place, easy to find. Check in was quick, room basic but comfortable. Breakfast ok, cold tea and coffee.

Partner

4/10

Poor

05 May 2026

Farah

Nice Charming hotel, it no air con and the room was quite warm for spring May. Free parking, nice area. Bathroom shower head was high for me and not powerful.
Breakfast was very nice but very small portions when we ordered the full English breakfast.

Partner

10/10

Exceptional

22 Apr 2026

Linda

Beautiful old Manor House converted into a hotel. Very quiet location, plenty of parking facilities, staff were very friendly and welcoming. Lovely restaurant overlooking the grounds, breakfast was beautifully cooked and served. I’d certainly use this hotel again.

Friends

10/10

Exceptional

17 Apr 2026

Scott

A lovely hotel, a nice place to
Stay with nice grounds. Not too far from burnham town centre but feels like
Being out in the open.

8/10

Excellent

16 Apr 2026

Vishnuvardan

Good stay but had shower problems. Water showering not good

Self

2/10

Poor

27 Mar 2026

Mohammad

Bad

Self

10/10

Exceptional

15 Mar 2026

Ann

Great place to stay. Quiet and very friendly staff

10/10

Exceptional

04 Mar 2026

Chris

Easy parking, pleasant situation and well run, room was warm which was important as it was cold and wet outside.

Self

8/10

Excellent

19 Feb 2026

Timothy

Nice clean room. Staff very helpful. Good bar area and breakfast.

Partner

2/10

Poor

17 Feb 2026

Jem

The place was a building site. The room cold, but the restaurant colder and without service.

8/10

Excellent

14 Feb 2026

Lloyd

Staff were great, Rara bar next door was great too.

Rooms need updating, taps didn’t work properly, lift was dodgy too. Not bad for the money though

Business

10/10

Exceptional

12 Feb 2026

Karen

Great room, clean and quiet. Fabulous on-site restaurant - Rara! - Highly recommend, great food, service and value.

Business_and_leisure

10/10

Exceptional

11 Feb 2026

Karl

Very clean

10/10

Exceptional

10 Feb 2026

James

Excellent staff and outstanding food !!!

8/10

Excellent

28 Jan 2026

Michelle

Decent enough room, just need to check the quality of the bedding for stains.
Warm, clean, prompt food service, and excellent breakfast.

Business

8/10

Excellent

24 Jan 2026

Anita

Clean room, very welcoming staff. If you like English Country hotels this is the right place. I would book here again.

Leisure Self

10/10

Exceptional

17 Jan 2026

Karl

Very comfortable and spacious room

Business

8/10

Excellent

16 Jan 2026

Tim

It was a lovely stay but wasn’t happy to be charged for parking despite being a guest and it being in a remote location.

8/10

Excellent

22 Dec 2025

Runvir Singh

Nice clean large room

Partner

8/10

Excellent

22 Dec 2025

Claire

The hotel was fine if a little dated, an improvement could be some hooks or somewhere to hang towels in the bathroom.

Friends_and_family Friends

8/10

Excellent

19 Dec 2025

James

good hotel but food and drinks very expensive (as usual)

Business

6/10

Pleasant

13 Dec 2025

David

The recently erected awning to keep wedding guests in the dry is a good idea, but the design is horrendous. It is a dark colour on the inside which makes it look antiquated and the huge plastic cacti inside it look cheap. Worst of all it overshadows the dining room, so you can no longer sit in the morning or evening sunlight looking out over the extensive lawns, whilst having dinner or breakfast. The awning could easily have had a much better design. It shows total disdain for guests who are not attending a wedding.

Business Self

6/10

Pleasant

13 Dec 2025

Louis

Overall the stay was fine. My room

6/10

Pleasant

12 Dec 2025

Mohammad

A

Self

8/10

Excellent

12 Dec 2025

Mohammad

Y

Self

6/10

Pleasant

10 Dec 2025

Jenni

The TV didnt work. The showwr had very little power,with the hot water taking at leadt 5 mins to come through and the bed sheets, although clean were stained. The staff are friendly but the hotel interiorr needs an overhall and modernising.

8/10

Excellent

28 Nov 2025

Norman

Staff was great; room was nice and spacious; heat worked; didn't have breakfast.
Was surprised at the £5 parking charge...especially since it was \"out in the countryside\", with acres of parking!

Leisure Self

10/10

Exceptional

03 Nov 2025

Steve

Yes

Partner

6/10

Pleasant

23 Oct 2025

Dave

Carpets throughout the Hotel have seen better days, Stairs carpets and bedroom carpet need replacing.

Bar and Grill outside in a Marque not a great idea, it was too cold. Door open, and heating turned off. Service was also very slow.

Business

8/10

Excellent

20 Oct 2025

Michael

This was a one night stay, it was quiet, and comfortable. Very convenient to visit family in the area.

Leisure Partner

10/10

Exceptional

15 Oct 2025

John

Convenient location to do the number of things I had to do in the area.

Self

10/10

Exceptional

28 Sep 2025

Stephen

Large and quiet room

10/10

Exceptional

26 Sep 2025

Stewart

Parking is ample, and spacious. The staff are very friendly and helpful. The rara bar had a very low key relaxed atmosphere, a great variety of drinks. All in all, a very pleasant relaxing time. Thank you!

Friends_and_family Friends

6/10

Pleasant

15 Sep 2025

Fatima Sanofar

Risk of Salmonella

Risk of Salmonella!! After our stay at the Grovefield my one year old has been admitted at the hospital for salmonella after severe fever and diarrhoea.

Friends_and_family Family

8/10

Excellent

08 Sep 2025

Simon

Nice setting

6/10

Pleasant

02 Sep 2025

Janice

Good location, nice hotel but room
Very hot and noisy till about 2am with chattering guests and banging doors!

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Judy

Beautiful views from window of bedroom and surrounding the hotel.

6/10

Pleasant

27 Aug 2025

Carl

A tired room a that needs some investment

Hotel was fairly clean, but the rooms need some updates and maintenance. I was in room 108 and there was no way to lock the door from inside the room - just a security chain.

The shower was awful. Tepid water temperature (sink tap was fine for hot water), and the flow was so poor it took and age to wash any suds off especially as it’s a fixed head and I didn’t feel particularly clean afterwards. This wasn’t an issue that had just developed either, as the shower head was blocked with limescale, massively restricting the flow (see picture).

Room was like a sauna. Only 3 tiny windows in the bay window would open a crack due to security features and all that’s provided is a small desk fan to circulate the hot air. I’ve stayed at other hotels recently with no AC, but they have provided multiple tower fans to help circulate and cool. It ruined my nights sleep as I couldn’t get cool enough to get comfortable.

Issues reported to reception on check out and the response was indifferent. Just a ‘we will report it to maintenance’.

Self

10/10

Exceptional

21 Aug 2025

Darren

Grest base to see surrounding areas

Business Self

8/10

Excellent

08 Aug 2025

Barbara

This hotel was very clean, and housekeeping staff were very accommodating. The bed was extremely comfortable. My only complaint was there was no air conditioning and it was very hot trying to sleep at night. There was a small fan in the room, but it did not do the trick. The bathroom was updated and the shower was very nice and the water hot. There was a TV, but it wasn’t a smart TV and only got the local channels. There was no mini refrigerator available, so our drinks were warm and we couldn’t save our leftovers. I also asked if someone could heat up our leftovers in the kitchen since there was no microwave available, but they said for insurance purposes they could not. There was also no ice machine. there was an electric kettle in the room with tea and instant coffee, but there was no coffee available. Overall, it was quiet and the staff helpful. I recommend this hotel, and my complaints are probably because I am American. It is out in the countryside and very quiet. Be prepared to take Ubers everywhere, including the closest Tube station. There is a cute restaurant and shopping area a few miles away. We got some good Italian food and there is a convenience store. There is also a great pub called The Bee.

Leisure Family

8/10

Excellent

04 Aug 2025

Corey

Overall good experience

Good location. Very good service and food..friendly staff. Unfortunately a heatwave without air conditioning was noticeably a detractor. Last thing, they(hotel work force) were busy renovating the external features but water pressure was low.

Friends_and_family Family

8/10

Excellent

25 Jul 2025

Carol Wendy

Nice pleasant hotel, very friendly staff, lovely breakfast .

Leisure Family

8/10

Excellent

21 Jul 2025

Kevin

Grovefield House Hotel

The stay was very good, the staff were very friendly and helpful.
The food was good - full english was cooked fresh the buffet meals were also tempting: except that they did run out of some breakfast items.
The venue was very nice and in a lovely location with great views. It was a relaxing atmosphere.
The room was nicely set out and plenty of room to unwind. The bathroom was dated - the shower, was not very well maintained. The toilet seemed to be needing 2/3 flushes. the fan in the bathroom was very noisy as it needed a good clean and service.
Overall itwas a great place and I would certainly reccommend the stay.

Partner

6/10

Pleasant

13 Jul 2025

Jane

No air con or fridge ow windows that opened properly made it unbearable

Partner

6/10

Pleasant

10 Jul 2025

Karen

Lovely hotel gr

Business

10/10

Exceptional

08 Jul 2025

Glen

Well worth a stay

Lovely Hotel with a lot of Renovating going on which will only make it a better hotel

Business Self

10/10

Exceptional

21 Jun 2025

Damian

Had good stay. Great to sit outside. Restuarant meal was good as was breakfast. Have to call out Shayquinn (probably not spelt correct) as he was excellent in service provided.

Friends_and_family Family

4/10

Poor

20 Jun 2025

Christine

This property needs alot of TLC, all though we were given a family room on the grou floor. It was extre extremely noisy, as it faced the outside seating area and the dining room to the side.Could not have windows open, because the noise would have been worse. More to the point, if anyone was sitting outside, they could see right into the room. Not impressed at all. Had to wait ages for staff to come

6/10

Pleasant

18 Jun 2025

john

I could see that there was some refurbish work being carried out whilst i was staying . Hotel didnt seem very busy and felt a little lost . Didnt see many staff over my stay . I was offered breakfast but felt it was a little expensive. There was no information in room to encourage me to use hotel facilities.

Self

10/10

Exceptional

03 Jun 2025

Carol Wendy

Always enjoy staying at the Grovefield. Comfortable rooms, close to the things I need

4/10

Poor

27 May 2025

Nicole

I upgraded to Executive Double room but the room was not what was shown on the pictures, it was small and tight, just a regular double room.

Checked with the front desk, they said the picture is for another type of rooms. Checked with hotels.com and their agent Onke refused to help and even asked me to check out and find another accommodation - all by myself without any help from the platform.

The lovely view was also blocked by construction work. I stayed on a bank holiday and the staff said there will still be work and I should close the curtain for privacy.

In short, don’t upgrade for the room size because the room is small. Don’t upgrade for the view because the view will be blocked.

Staff was polite and breakfast was lovely. But the room is just not what I paid for.

Partner

6/10

Pleasant

18 May 2025

Verified traveler

OK but due for a makeover.

Staff were pleasant but seemed to be understaffed in the restaurant. There were errors made in food ordering and items were not kept topped up. The hotel itself was starting to show it's age and there were areas such as the stairs where the carpet was becoming threadbare, not dangerous but didn't look good.

Partner

10/10

Exceptional

12 May 2025

Caroline

House keeping and all staff were superb rooms are beautiful and always cleaned, the ground are very spacious and well kept we always have a brilliant stay and wouldnt try anywhere else

Leisure Partner

8/10

Excellent

12 May 2025

Verified traveler

Lovely hotrl, comfy rooms.

Self

6/10

Pleasant

05 May 2025

Daniel

Stick with a standard room.

Receptionist was friendly.

Went to the bar as we were told it’s open, however there was no one serving. I can only assume the receptionist also looks after the bar. This would be the hotels fault for making their staff work multiple roles.

I paid extra for a deluxe king room. My friend went for the standard. Both the rooms were identical…

There was no air con or heating in the room from what I could see. My friends couldn’t find anything in theirs either. We woke up in the morning freezing cold.

The WIFI did not work on my phone. Worked on my laptop however. Strange.

Walls aren’t overly thin but enough that I could hear the people in the next room having a chat. They weren’t exactly shouting.

Bed was comfortable. Plenty of storage and well placed plug sockets. “Flat screen TV” is debatable. Probably something you’d have in 2010. TV’s aren’t expensive nowadays so probably time to upgrade.

Overal it was OK. Not something to write home about. But…. If you get the standard room (don’t go for the deluxe) £65 a night, still much cheaper than the alternatives in the area.

Friends_and_family Friends

10/10

Exceptional

03 Apr 2025

Jeff

Great hotel in a quite location

Business Self

6/10

Pleasant

02 Apr 2025

Stephen

Ok but no water on one day

No cold water on day 2

10/10

Exceptional

26 Mar 2025

Pamela Jane

Great value clean and comfy

Lovely hotel, very comfy bed, very clean and loads of hot water available. Biccys with the tea and coffee. The grounds were lively too and plenty of parking A great value hotel - would definitely stay again.

Partner

6/10

Pleasant

20 Mar 2025

r

Outdated however decent for the price.

Business Partner

8/10

Excellent

15 Mar 2025

Glen

Good but needs more service staff

The hotel was a little dated and the restaurant and bar service was understaffed which was a shame. Room was very nice though

Partner

10/10

Exceptional

11 Mar 2025

Thomas

Really good experience in all ways - especially considering price. My one observation would be that it's rather understaffed - they seem to be rushing to do everything - which might explain why for both dinner and breakfast, all courses arrived at once - so, in future one course at a time please - otherwise food was fine

Business

10/10

Exceptional

06 Mar 2025

Mr Paul

Quick checking and checkout. Quaint olde world room.

Partner

10/10

Exceptional

05 Mar 2025

Paul

A lovely hotel, well positioned and friendly staff

Staff were all amazing. My room was lovely and had a door to the garden.

The breakfast and evening meals were of very good quality and good value for money

Self

10/10

Exceptional

28 Feb 2025

Wayne

A great hotel for business stays

This was a 3 night stay for business. The check in was seamless and quick. Facilities were explained and directions to the room easy to understand. The room was comfy and enough sockets for charging all my devices (laptop/ phone / iPad) shower was hot and room clean overall

Business

4/10

Poor

02 Feb 2025

Verified traveler

Don’t eat there

Rooms were nice but restaurant was terrible. It was like a fawlty towers experience with service - at one point the waitress asked us to stack our own plates, and a baked Camembert arrived unbaked… we stayed in this hotel years ago, whatever has happened since is a shame, it could be great

Friends_and_family Family

8/10

Excellent

28 Jan 2025

Antony

A brief stay for one night. Spacious room, nicely equipped. Breakfast service was quite slow and the buffet was certainly lacking options, disappointing considering the price. Pineapple the only fruit, no milk available for cereal, had to ask for it. You have to order toast. Very small sausage on the full English but it was tasty. Would be great if they could have a little more urgency in future.

Business Partner

8/10

Excellent

19 Jan 2025

Sharon

Good location for my recent trip back to the UK, with plenty of free parking, and peaceful countryside surroundings.

Leisure Self

8/10

Excellent

18 Jan 2025

David

I have known this hotel for over 25 years but only at xmas time.Apart from breakfast everything was A1 plus! I am of the opinion the lady organising the dining room had little idea of organisation and chef had no idea how to cook scrambled egg. However we shall return on 11th January next.

Business Partner

8/10

Excellent

30 Dec 2024

Michael

Our stay was as we expected, having stayed many times before, we would have liked a vegetarian option at breakfast. The quietness and friendliness found at Grovefield are appreciated, we look forward to staying again.

Leisure Partner

8/10

Excellent

25 Dec 2024

Verified traveler

The shower was scalding hot - could not be adjusted
Water gushed out in the basin, also scalding hot. The receptionist was aware of the problems but they had not been prepared to change our room as they only had deluxe available. A child or elderly person could easily have been scalded in that bathroom!

Partner

8/10

Excellent

16 Dec 2024

Verified traveler

Nice hotel if a bit dated

This is a nice hotel in a lovely area of Buckinghamshire. Staff are friendly. The room was comfortable. There is a full cooked breakfast available. The only issue is the hotel is a bit worn, carpet in room a bit stained in places, room fittings could use an upgrade. But it's clean and well kept otherwise.

Self

6/10

Pleasant

13 Dec 2024

Verified traveler

Comfortable but underwhelming

A nice big building in a great location. Beds are super comfy which is a big plus. Service in the lounge bar area was poor, I walked to the. bar and was directed to sit for service but then had to wait 15+ mins for my drink order, another 10 mins then before my drink arrived. Food was overpriced and cold (the whole bar area was cold which didn't help). It was also all a bit tatty, with a vase of half dead flowers on the windowsill near the bar. I had a decent sleep but I was woken at 8am by a hoover and loud talking directly outside my bedroom door. After a long day travelling and working I was looking forward to a slower start so this was super disappointing. Overall it's the kind of place that's trying to be upmarket but feels a bit dated and in need of some love.

Business

6/10

Pleasant

12 Dec 2024

Mohammed

OK but go to Burnham Beeches instead.

This hotel is advertised as 4-star, but it falls short. Realistically, it’s more of a 3-star experience. Here’s a breakdown:
1.Bathroom
•The heater in my bathroom didn’t work, and with no slippers or robes provided, the freezing tiles are unavoidable.
•The shower head has almost zero pressure, especially if you’re on the top floor. This isn’t a malfunction—it’s a design flaw. With no pressure, there’s no hot steam in the bathroom, and combined with the lack of a heater, you’ll be shivering as you dry off.
2.Room
•The room is spacious but slightly dusty in some areas.
•The TV is outdated (around 15 years old) and not a smart TV. While you can bring a Firestick for streaming, the TV and walls lack USB ports for power, so you’ll need a USB plug adapter.
•Noise is a significant issue: the floorboards creak, and you’ll clearly hear other guests. Even the front door moves when there’s a strong gust of wind.

Breakfast
The food is decent, but it’s not a buffet, so you’ll need to wait for your meal.

Alternatives
I’ve stayed at both the Copthorne and Burnham Beeches. While Grovefield offers the largest rooms, I’d highly recommend the classic double at Burnham Beeches (£99 if you’re lucky). Not only is the hotel fully refurbished, but the price also includes complimentary access to a gym and sauna.

Conclusion
If the issues with the bathroom and room were addressed, this could be a great hotel.

Partner

8/10

Excellent

08 Dec 2024

Miss M

Nice room good breakfast

A nice hotel which was 🙂 t overly full staff excellent at Breakfast

10/10

Exceptional

01 Dec 2024

Tadeusz

This was a very comfortable stay. Cleanliness all around. Good house service in the room. Breakfast was very good with a good choice. Dinner was very good with attentive staff. Nice bar for drinks.
A big shout out to Dean. Always helpful and able to offer advice giving a brilliant service.

Leisure Friends