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Holiday Inn Maidenhead - Windsor

Maidenhead · United Kingdom

Manor LaneView location

8.0/10Excellent673 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location8.2/108.2
Neighborhood7.6/107.6
Value9.6/109.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Maidenhead - Windsor

Holiday Inn® Maidenhead/Windsor is a modern hotel and is close to the M4 and only 20 minutes by car from Heathrow Airport (LHR).

We’re just 6 miles from the centre of Windsor, and a direct train from Maidenhead station, a mile and a half away, can whisk you into London Paddington in 36 minutes.

Have a day out with the kids at LEGOLAND® Windsor Resort or experience the excitement of horse racing at Ascot Racecourse, both within a short drive.

If you’re planning a conference or big event, book one of our 10 flexible meeting rooms, which include a banquet room with space for 350 guests. Refreshments and tasty catered meals are available on request. At our Maidenhead hotel guests can enjoy: Complimentary onsite parking, Free WiFi, 24-hour room service.

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Savour a delicious full English breakfast or evening meal in the newly renovated open lobby, and meet friends over a snack or a Starbucks coffee.

Swim laps in our heated indoor swimming pool, lounge around in our whirlpool hot tub, work out in the gym or simply relax in the sauna and steam room.

Thoughtful touches like a pillow menu, mini-fridge and coffeemaker in our rooms and suites help ensure a comfortable visit, and Kids Stay and Eat Free.

Located in Maidenhead, Holiday Inn Maidenhead Windsor by IHG is a 3-minute drive from All Saints' Church and 6 minutes from Maidenhead Railway Bridge (Maidenhead Viaduct). This hotel is 3.6 mi (5.7 km) from Bray Marina and 4.6 mi (7.4 km) from Stanley Spencer Art Gallery.

Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 14.95 per person
    • Self parking fee: GBP 10.00 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: GBP 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Maidenhead Heritage Centre 1.9 km / 1.2 mi
All Saints' Church 2.3 km / 1.4 mi
River Thames 2.9 km / 1.8 mi
Maidenhead Railway Bridge (Maidenhead Viaduct) 3.6 km / 2.3 mi
Thames Path 4.7 km / 2.9 mi
Bray Marina 4.7 km / 2.9 mi
Stanley Spencer Art Gallery 7.4 km / 4.6 mi
Bird Hills Golf Centre 8.1 km / 5 mi
Bisham Abbey 9 km / 5.6 mi
Windsor Racecourse 9.5 km / 5.9 mi
Cliveden House 9.6 km / 6 mi
National Trust Cliveden 9.7 km / 6 mi
Higginson Park 10.1 km / 6.3 mi
Hedsor House 10.1 km / 6.3 mi
Dorney Court 10.3 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2003
  • Total number of rooms: 197
  • Number of floors (main building): 3
  • Single rooms: 166
  • Double rooms: 23
  • Junior suites: 3
  • Suites: 4
  • Accessible rooms: 5
  • hotel
  • American Express
  • JCB
  • Diners Club
Show 51 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Nearest Bus / Metro Stop
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Gym
  • Newspapers
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Children playgroundExtra charge
  • TV lounge
  • Sauna
  • Steam bath
  • Hot tub
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 15 m²DBL.PI-1
    DOUBLE PREMIUMPhoto unavailable1 photo

    Holiday Inn Maidenhead - Windsor

    DOUBLE PREMIUM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Room amenities

    • Plug adaptor
    • Bathtub
    • Shower
    • Bathroom
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Hairdryer
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 15 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Maidenhead - Windsor

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Pay movies
    • Plug adaptor
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Holiday Inn Maidenhead - Windsor

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Maidenhead - Windsor

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 15 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable1 photo

    Holiday Inn Maidenhead - Windsor

    DOUBLE TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Plug adaptor
    • Pay movies
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 15 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable1 photo

    Holiday Inn Maidenhead - Windsor

    DOUBLE WITH DOUBLE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Direct dial telephone
    • Safe
    • Wi-fi
    • Pay movies
    • Plug adaptor
    • Individually adjustable heating
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 15 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Maidenhead - Windsor

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • TV
    • Plug adaptor
    • Pay movies
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Shower
    • Bathroom
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 15 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Maidenhead - Windsor

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathroom
    • Plug adaptor
    • Pay movies
    • Wi-fi
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 15 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Maidenhead - Windsor

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Minibar
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Pay movies
    • Plug adaptor
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 15 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Holiday Inn Maidenhead - Windsor

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Bathtub
    • Hairdryer
    • TV
    • Direct dial telephone
    • Individually adjustable air conditioning
    • Minibar
    • Radio
    • Bathroom
    • Plug adaptor
    • Shower
    • Pay movies
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUM • 1 Bedroom • 15 m²ROO.PI-2
    Room PREMIUMPhoto unavailable1 photo

    Holiday Inn Maidenhead - Windsor

    Room PREMIUM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-2

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Pay movies
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Maidenhead - Windsor

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Maidenhead - Windsor

8.0
Excellent
673 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
8.2 /10
Neighborhood
7.6 /10
Value
9.6 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
03 Apr 2022
Verified traveler

Last guests in

The hotel is closing to guests in order to take in refugees so not such a smooth operation. Not the fault of staff who were all friendly and helpful. Full marks to Kamman who kept bar open after his shift ended for late revellers.
We were attending a wedding nearby so didn’t require full facilities. Breakfast ok but very busy.
Friends_and_family Friends
10/10
Exceptional
14 Mar 2022
Anab
Great
Friends_and_family Family
10/10
Exceptional
07 Mar 2022
Dalia
HI WHEN YOU ARIVE IT LOOKS AWFUL.. WE THOUGHT WHAT HAVE WE DONE . SOMEONE WAS CLEANING THE PATHS WITH JET WASH OUTSIDE IT LOOKED A MESS WE COULDNT GET IN THE ENTRANCE. ONCE IN ROUND THE CORNER REALLY LOVELY AND MODERN INSIDE. LOVELY STAFF VERY COMFORTABLE BEDS AND PILLOWS WOULD DEF STAY AGAIN.
Partner
6/10
Pleasant
01 Mar 2022
Lewis
Restaurant including breakfast and evening food was very poor, tasteless and or undercooked.

Some staff good, but many poor.

Gym, swimming pool etc is nice. Rooms ok.
Leisure Friends
6/10
Pleasant
19 Feb 2022
Thomas
Lovely staff good hotel but caught Covid.
Friends_and_family Family
8/10
Excellent
18 Feb 2022
Peter

So so

It was OK. But my 90-old mother was locked out of her “accessible” room twice by the dumb (“smart”) key system. And we had to waste a huge amount of water waiting for hot water to arrive in the shower. Restaurant food exceeded our low expectations.
Partner
8/10
Excellent
31 Jan 2022
Stephan
Clean room, speedy exit
Business Self
8/10
Excellent
28 Jan 2022
Kay

Excellent service

Have stayed many times. Accommodation is fine, very clean. The bed was a bit tired, quite hard not as comfortable as we would like, but maybe that just a personal observation. We ate in once, sadly we would not eat in again as the food was expensive and below average. The breakfast was also not as good as it should be. It would be nice to get choice of vegetarian sausage at least. Overall we would choose to stay again because we are familiar with the hotel, its clean and the service is excellent. However, always room for improvement
Partner
10/10
Exceptional
10 Jan 2022
Timothy

Business trip

Nice hotel and well placed
Business
8/10
Excellent
09 Jan 2022
Diana

Lovely hotel

Really clean and although the exterior looks dated, it was very light and modern inside. Bed was really comfy. Breakfast was good, lots of choice and not very busy. Staff were refilling the food all the time.
Partner
10/10
Exceptional
09 Jan 2022
Christine
Friendly and welcoming.
Clean and fresh suite.
Comfortable bed and pillows.
Good room temperature.
No outside/inside noise heard.
Great choice of breakfast.
Leisure
10/10
Exceptional
30 Dec 2021
Jayne
Really good area to visit london
Friends_and_family Family
10/10
Exceptional
28 Dec 2021
Gerwyn
Good problem free stay. Nice hotel. Nice food. Stayed there before and will stay there again.
Friends_and_family Family
10/10
Exceptional
25 Dec 2021
Andrew.lawden

Xmas at holiday inn

Great exec. room , great facilities , great gym and pool , good food
Business
10/10
Exceptional
21 Dec 2021
Clare

Great weekend

What a fabulous weekend stay. Everything we needed was there. Comfy bed, nice bathrooom, large tv, tea/coffee, fresh towels. Can't moan at anything in the room. Staff were friendly from the check in to check out. Breakfast was super and always well stocked.
Evening meal was not as good, slightly higher prices than a pub etc. fish was wet and a little
Tasteless and the lasagne was very pleasant but small portion with a tiny portion of rocket and two basic pieces of garlic bread. But hey... it was ok.
We made use of the spa & pool on two occasions which is why we booked this hotel.
All in all... would certainly come again and thoroughly recommend it!
Partner
6/10
Pleasant
21 Dec 2021
Nomi Ahmed
Good value for money. Good facilities. A bit dated but kept very clean - can’t ask for better hotel for what you pay.
Leisure Family_with_children
10/10
Exceptional
12 Dec 2021
Adam

Comfortable stay

Great stay with our two kids, room was clean and comfortable. Plenty of on site parking, the kids enjoyed the pool and free dining. Excellent location for Lapland UK.
Friends_and_family Family
8/10
Excellent
07 Dec 2021
marylyn

reasonable stay for the price

nice room but rather small. staff stated different check in and check out times than were written on our confirmation
Partner
8/10
Excellent
29 Nov 2021
Kevin

Good overall

Good pool, good service, breakfast ok, very friendly staff. Room temperature cold even with warm air con. Refurbishments looking good especially the new bar area.
Partner
10/10
Exceptional
27 Nov 2021
Liam

Great stay

Great hotel, lovely staff and great management
Business
6/10
Pleasant
12 Nov 2021
Aaron
The service is really poor and will not stay there again.
Business
4/10
Poor
31 Oct 2021
Verified traveler

Poor

Only thing they got right we us asking for interconnected rooms. Well done.

Paid in advance for breakfast wasn’t booked so had to argue in the morning even when showed the confirmation till had to wait 15 minutes before they reluctantly and I really mean reluctantly they let us in.

Only got time on arrival that the kids club closed why not informed in advance only they know.

Spoken to duty manager the next morning after 2 night stay and was just dismissed and told is there anything else I can do before I check you out.
Friends_and_family Family
8/10
Excellent
18 Oct 2021
Donald
Its ok. Just dont like the fact that my visitors could be charged £100. Thats disgusting. All parking should be FREE
Leisure Self
6/10
Pleasant
11 Oct 2021
Steve
Actually good value for money, clean and spacious ; convenient parking; friendly staff. Building in need of TLC which some areas were undergoing. But … please sort out the lighting.. something less glaring. And … tv system … hopeless.. gets stuck in endless loading???
Leisure Partner
6/10
Pleasant
07 Oct 2021
Julia

Not worth the money

The hotel is dated and undergoing some renovations- there is no bar or restaurant- a room is being used at the restaurant and a corridor as the bar- the key didn’t work on my door so a massively long walk back to reception with all my bags! I was having a lie in until I had a knock on the door before 9 for room cleaning but surely they would know I haven’t checked out then at 9-30 ish I had the sit on grass mower revving and cutting right outside my window! Cheers- I paid for breakfast but never had it! Shambles!
Partner
6/10
Pleasant
04 Oct 2021
Robyn A Cowan

Wouldn’t go back

Few inconsistencies. The website clearly said food was served until 11pm, but we were told at 9:30 the kitchen was closed. We tried to ask about the swimming pool at reception (do you need to book a slot) and we’re told that the hotel knew nothing about the health club. Asked at the health club about treatments and they said that only the hotel knew about that (hotel knew nothing) . But the phone number to book them didn’t work anyway. Breakfast was good though
Partner
10/10
Exceptional
04 Oct 2021
William

Great stay!

The hotel was very clean despite refurbishment works going on in some areas. Staff very friendly and helpful.
we were particularly impressed with the provision for dietary allergies where menu options were available, clearly marked and all restaurant staff very keen to please and accommodate.
Partner
10/10
Exceptional
30 Sep 2021
Lucy
The staff were very kind and the place was clean.
Leisure Partner
10/10
Exceptional
23 Sep 2021
Carole

Very happy, best nights sleep in a hotel.

Very impressed with the hotel - clean rooms, good food, brilliant service and a great price. Yes there's a few chips out of the furniture but thats bound to happen when the rooms are well used. Otherwise no issues.

Especially impressed with the bed and pillows, so comfy I wish I could've taken them home with me! Also the sound proofing was excellent, some places you can hear every person going passed, I heard nothing at all during our stay.

This was my first time staying in a Holiday Inn and I will certainly look to use you again if I need a hotel again.
Friends_and_family Friends
2/10
Poor
21 Sep 2021
David
Given a handicap room
Couldn’t work out how to flush toilet
Room Was FREEZING cold
Had to change rooms at 1030 pm lugging 4 suitcases around the hotel….. had to make 2 trips to front desk as phone not answered
Ended up in a small room
Requested refund of 1st night and discount on second night for smaller room hotel manager on phone call at 1730 on 21-9-21 was argumentative and refused to accept any fault and refused my request
Utterly dissatisfied
Also hotel luggage cart inadequate and elevator to small for Luggage cart so had to unload 4 cases
And wheel by hand
Add -in 1970’s fire doors and room phones it was like “Faulty Towers”
I request customer
Service Follow up on my refund request call me
At 1 619 757 4497
Business_and_leisure Partner
8/10
Excellent
17 Sep 2021
Donald
All olk
Leisure Self
8/10
Excellent
07 Sep 2021
Jessica
Basic rooms but lovely employees. Didn't get to use the leasure facilities so can't comment. Free car parking which is a bonus. Would stay again.
Leisure Friends
8/10
Excellent
06 Sep 2021
Jayne
Clean and great location.
Leisure Partner
8/10
Excellent
03 Sep 2021
Susan

Bad facilities

The tea tray that was left in the room was terrible paper cup and plastic glasses. Hardly any variety either and so little amount of anything. The hotel also looked tired!
Partner
6/10
Pleasant
29 Aug 2021
Verified traveler

Good service but few guest following Covid rules

The staff were very helpful and pleasant. Breakfast is was lovely. Unfortunately there seemed to be no regard at all from 90% of the others guests to follow the mask rules and no one was enforcing it. My husband and I couldn’t wait to get out for the breakfast area as it was extremely busy and barely a face mask in sight (apart from the staff who all wore masks). We felt extremely uncomfortable. The hotel was also very expensive for state of the exterior building and the bed was very small.
Partner
10/10
Exceptional
24 Aug 2021
MISS JANET

Always a welcome

The staff at the Holiday Inn in Maidenhead are super efficient and super friendly. The hotel is spotless.
10/10
Exceptional
18 Aug 2021
Verified traveler
its location to legoland and windsor and the staff
were great and helpful.
Leisure Family_with_children
6/10
Pleasant
18 Aug 2021
Mark

Expensive for what it was

Hotel room was clean but nothing special considering i paid for executive room. Wouldnt stay there again
Friends_and_family Family
10/10
Exceptional
17 Aug 2021
Caroline

Great quality at a great price

Staff were excellent and the pool was great - could not have asked for a better stay - thank you
Self
8/10
Excellent
16 Aug 2021
Verified traveler

3 day break

We were not happy with paper cups in the bedroom for hot tea.
Also bench seat in dinning room all the seat was split open.
Partner
10/10
Exceptional
08 Aug 2021
Verified traveler
I like the hotel and the rooms. The breakfast was good with good options. It was very busy and took us too long in the queue and even longer for a cup of coffe.
Leisure Family
10/10
Exceptional
04 Aug 2021
Chester

good hotel. good location. no complaints.

Pleasant stay. no complaints. bed was decent, good air conditioning in the room.

would be nice if guests had access to a microwave though.

would stay again.
Partner
6/10
Pleasant
02 Aug 2021
jason

Maidenhead holiday inn.

The room was comfortable. Paper cups for tea and coffee seemed to bring down the feel of the room. Id like to think that was a Covid thing and not a permanent addition.
Lack of a shower curtain was a little awkward although this was rectified after I reported it.
Food was good. I ate main meal in restaurant first night but as i hadnt booked a time for the following evening I ate in the bar area. Little noisy there so if you want a meal in peace make sure you book a time in restaurant.
Parking is ok however just remember to book the vehicle registration at reception as its a pay car park for non hotel guests.
Nice enough stay overall though.

Business
6/10
Pleasant
31 Jul 2021
Verified traveler
Every where was clean. rooms very dated and fittings need repair or replacements
Business Self
8/10
Excellent
10 Jul 2021
Verified traveler
The outside of the property is very dated and the approach a bit scruffy so not a good impression. However, inside is much better - clean and modern - and the staff are really efficient, friendly and happy to help. Bar was well run and breakfast god
Leisure
6/10
Pleasant
08 Jul 2021
Kevin

Premium price for cheap experience

Staff we’re all very friendly and very helpful. Room was very basic and tired. Holiday inn seem to have reduced everything to the very basics and still charge a premium. This is one example of an organisation who is using COVID as an excuse to charge more and reduce the service you get for your money. Breakfast was like going to a food hall at an all inclusive holiday. Queue for everything which took forever. Table service would have been far more convenient and easier. Definitely not a hotel for the Business Traveler.
Business
10/10
Exceptional
28 Jun 2021
Jassim

Amazing!

We stayed at this hotel for a friends wedding. Lovely hotel, friendly staff, lovely pool and the breakfast was amazing. We really enjoyed our stay :)
Friends_and_family Friends
10/10
Exceptional
11 Jun 2021
Verified traveler
Good customer care from all staff
Leisure Partner
6/10
Pleasant
06 Jun 2021
Verified traveler
Room smelt damp - was awful
Friends_and_family Family
2/10
Poor
04 Jun 2021
Verified traveler
Would not recommend this hotel for anyone to stay in. Staff rubbish, and facilities disappointing
Leisure Family
10/10
Exceptional
02 Jun 2021
Kevin
Really nice would stay again
Partner
8/10
Excellent
31 May 2021
Gail
Overall the stay was good breakfast was well organised and plentiful
The only things in the room that was not as expected was the Tv kept losing Sinaloa so couldn’t watch
And shower was cool abd couldn’t adjust to be warmer
Partner
10/10
Exceptional
24 May 2021
Jill

Fantastic staff.

All the staff were friendly, greeting you as you met them everywhere in the hotel. Only problem is that you have to book slots for breakfast. Only 6.30 or 7.30 left. Food was lovely though. Also great to be able to have a swim. Bookable slots again, only 9am slot available. This worked out fine for us as we had an early breakfast slot. Just be aware if you want breakfast at 10am you may have to compromise a lot and eat at 6.30am instead. Fine for us the staff were so lovely and made you feel special so made up for everything, and some compromise needed because of COVID restrictions.
Friends_and_family Friends
8/10
Excellent
08 May 2021
Verified traveler

1 night in Maidenhead

Short trip to Maidenhead. Picked hotel based on location. Hotel cleanliness and covid arrangements were very good. Heating during the day needs to be improved. Staff were very friendly and helpful.
Friends_and_family Family
10/10
Exceptional
27 Mar 2021
Verified traveler

Good stay and great location for Maidenhead

Great room and staff always helpful
Business
10/10
Exceptional
09 Feb 2021
Colin

Great stay

I had an enforced stay down south close to my work and this looked great value for the sat/sunday i stayed and i was so glad i chose this hotel ,really helpful staff ,lovely room and clean .
Would not hesitate to use this hotel again
Business
10/10
Exceptional
24 Dec 2020
Peter

Very comfortable and relaxed hotel

Very comfortable and relaxed hotel.
Everything was spotlessly clean and there was an added bonus of breakfast in the morning.
Breakfast was well thought out; we filled in a form giving our choices and handed into the reception the evening before. We then collected a tray in the morning and took it to our room. Breakfast was 'continental' but was plentiful and included a hot choice (panini/bap).
Well done Holiday Inn Maidenhead!
Business
10/10
Exceptional
11 Nov 2020
MISS JANET ANN

First Class service and accommodation

All the staff at the Holiday Inn are amazing. Nothing is too much trouble. Even in these days of Lockdown, room service was excellent and the room was immaculately clean. Very COVID safe.
Business
8/10
Excellent
02 Nov 2020
DonaldPutt
It was just ok. I do not like the Parking arrangements. The need to register my car, or any vehicle come to that, is totally ridiculous
Friends_and_family Family
6/10
Pleasant
31 Oct 2020
Paul

Nice staff but over stretched

Overall an ok stay. The staff were friendly and helpful but struggling with the extra work required. Switching from bar service to table service is a lot more work and when the lounge was busy this showed.
Friends_and_family Family
8/10
Excellent
19 Oct 2020
Stuart

Good

Very clean great friendly staff...breakfast not too good..the bacon panni is not bacon but a alternative
Partner
10/10
Exceptional
16 Oct 2020
Mary

Very comfortable stay

Great
Business
10/10
Exceptional
14 Oct 2020
MISS JANET ANN
Staff are extremely friendly and helpful. The room was super clean - things have actually improved at the Holiday Inn during Lockdown.
Business
10/10
Exceptional
28 Sep 2020
Steve
Lovely and quiet room with very comfortable bed. The fridge was unnecessary and the area around it was a bit unpleasantly smelly.
Friends_and_family Family
10/10
Exceptional
24 Sep 2020
TC
Good hotel, nice room, great breakfast, very fair price.
Friends_and_family Family
8/10
Excellent
15 Sep 2020
Pru
We have stayed here many times and this was our first during Covid. The staff were fantastic, welcoming and attentive. The hotel felt strange as it was quite empty and the facilities limited which was fine. Our room was clean and comfortable and we had a nice meal (albeit served in takeaway cartons). Breakfast however was awful. We had to preorder from a limited menu the night before. It arrived like airplane food on a tray with plastic cutlery and disposable containers, I found this concerning from an environmental viewpoint. The bacon panini’s had been microwaved and were inedible, the waiter was most apologetic and offered us to try the sausage panini but we declined. I do appreciate that these are difficult times and it wouldn’t put us off from returning for another stay when hopefully the usual delicious breakfast is back on the menu!
Friends_and_family Family
10/10
Exceptional
13 Sep 2020
Verified traveler
The executive room is very nice. Very clean as well!
Leisure Partner
8/10
Excellent
02 Mar 2020
Jane
Nice hotel with good facilities .will return
Partner
6/10
Pleasant
24 Feb 2020
S M

Too hot!

We booked an executive room and whilst the room itself was fine the temperature in the room was too hot. The air conditioning was not working and although we requested a fan it never arrived. We were on 2nd floor and had to sleep with the window open. This meant we were awakened very early by cars leaving the car park and people chatting in the car park outside our room. Not the restful stay we had anticipated.
Partner
10/10
Exceptional
31 Jan 2020
Verified traveler
Nice breakfast, pool, price and room. Free parking too
Leisure Family_with_children
8/10
Excellent
11 Jan 2020
Martin

A family break

The room was on the warm side with no adjustment except to open a window. The evening server confused our bill with the next table but sorted it out. The service overall was very friendly and mostly good.
Friends_and_family Family
8/10
Excellent
07 Jan 2020
Fran

Good service

Clean modern hotel
Friends_and_family Friends
10/10
Exceptional
27 Dec 2019
Verified traveler
The sink plug did not work....and please supply stronger and better toilet paper.....The rest of our stay was fine.
Friends_and_family Family
10/10
Exceptional
23 Dec 2019
Khalid

Great Staff - Friendly and accommodating

Nothing was too much trouble, staff were great, from F&B to reception, late checkout and allocated all rooms together.
Friends_and_family Family
2/10
Poor
26 Nov 2019
Yasemin

will not be returning

Bedding was dirty, chips in the mugs. Shower curtain was ripped and there was little holes in the curtains. Cleaners would just walk in the room barely having knocked first or evening giving you a second to get out of bed, so the following day I put the sign on the door to not disturb me and they still knock on the door. The pool was cold and sauna and steam room was in the changing rooms so as being on a couples holiday we were unable to use them together.
Partner
6/10
Pleasant
05 Nov 2019
Verified traveler

Generally very good.

Not happy sitting in the bar area with little children screaming and running the length of the room between the buffet and the play area. No supervision or parental control.
Partner
8/10
Excellent
04 Nov 2019
Verified traveler
The coffee from the Starbucks is really not of the same quality as one would expect of a Starbucks. Very bitter and not well made.
Business_and_leisure Self
6/10
Pleasant
30 Oct 2019
Kay
Public areas are now looking jaded, bar and restaraunt would benefit from noise absorbant surfaces. Many staff appeared unsure of their role.

The room was comfortable and all the services worked.
Partner
8/10
Excellent
21 Oct 2019
Verified traveler
The bedroom was nice and big and very clean. the waiting staff in the restaurant (4 young guys) was poor, perhaps they need more supervision and or training. The Lasagne was also poor... more like soup :(
I would not have it again there.
Business Self
10/10
Exceptional
23 Sep 2019
Peter
Very clean and conveniently located at a walking distance to train station and city center. Staff is very friendly and courteous. Manager Carlos is always accessible to guests. Nice location. A
Business Self
8/10
Excellent
17 Sep 2019
Ian
Location , not bad , we stayed on the ground floor of the hotel , rooms very old and a bit tired looking .
Friends_and_family Family
10/10
Exceptional
04 Sep 2019
James
I have stayed at this hotel a number of times and have always been impressed with the positive and helpful attitude of the staff
Friends_and_family Family
8/10
Excellent
03 Sep 2019
Dinesh

nice hotel with good location and breakfast

business trip with a good selection for breakfast
Business
8/10
Excellent
29 Aug 2019
Verified traveler
I have stayed often at this hotel and the staff are what makes staying at this hotel a great experience.
The hotel itself is a little run down, for example the carpets, and particularly the gym area. The staff in the gym are not as friendly or helpful and do not clean it enough. Maintenance in the gym area is very poor and one shower has not been working since my last visit 8 months previously.
Friends_and_family Family
4/10
Poor
26 Aug 2019
William
The hotel is very tired and no frills. Very basic and lacking in any extras
Partner
8/10
Excellent
10 Aug 2019
Huw

Very good

Very good for what we needed. No complaints
Partner
10/10
Exceptional
09 Aug 2019
Verified traveler
Close enough to everything but also out of the way
Leisure Family
10/10
Exceptional
04 Aug 2019
Verified traveler
The Hotel was Extremely Busy but it still had a relaxed efficient atmosphere ... ALL The Staff Where Excellent... I will Definately Stay Here Again ... I Felt like I was on Holiday
Friends_and_family Family
10/10
Exceptional
27 Jul 2019
Verified traveler
It’s fair to say it’s not an ultra modern hotel but it is very comfortable and very well thought out. Each facility of the hotel is easily located.
Business_and_leisure Family
8/10
Excellent
23 Jul 2019
Verified traveler
Breakfast was a hectic affair but expected due to school holidays
Friends_and_family Family
8/10
Excellent
08 Jul 2019
hayley

Good and Bad

Firstly, the staff were very pleasant and helpful and main communal areas clean, tidy and updated, nice play area for children.The Bedroom and bathroom were clean, functional but dated, bed was comfy.

Minuses were, Not enough sockets for this modern age,light stains on the carpet and marks on the desk and side tables. And no USB ports. There was a fridge to use which was nice to see but as the seal was damaged it wasn’t that effective.

Breakfast was buffet and gave every choice you could think of, all cooked and delivered very well, one of the best breakfast we’ve had, a very good chef.

The was only one real minus for us and that was the adjoining leisure facilities, Spirit.
The access to it from outside is a health and safety nightmare, uneven paths, broken slabs, very run down and that impression continued inside. 3 ladies showers, 1 that was scolding hot, another hot and 3rd just right. In the mens the showers were cold. The jacuzzi was a joke, roughly 10mins on 10 mins off, no way of changing this but when it was on it barely caused a bubble and kept turning itself off,on,off etc..was informed pool was cold we left after 10mins. Hopefully this area will have some money spent on it soon as it is definitely the worse Spirit facility We have been to.
Overall a pleasant stay, have read replies from staff saying an update for Hotel is on the horizon, will look forward to coming back when that’s completed.
Partner
8/10
Excellent
25 Jun 2019
Andy

Good bed and wifi !

II just stayed for one night as was attending a birthday party in the Maidenhead area. Everything was good - especially the bed and wifi !
6/10
Pleasant
08 Jun 2019
Verified traveler
Overpriced hotel
8/10
Excellent
27 May 2019
Verified traveler
For the price we paid we were satisfied.
Pool and changing are dirty and old.
Rooms adequate
Kids area terrible, only a few toys all incomplete and not working. Everywhere dates and untidy.
Leisure Family
8/10
Excellent
25 May 2019
Verified traveler
The hotel was fine if not just a little tired. Good location for what we needed. Breakfast very good. Reception staff seemed a little lacking in knowledge?
Fridge in room set to 16 degrees ? That’s not a fridge
Leisure Family
6/10
Pleasant
18 May 2019
Verified traveler
Looking very tired these days. Despite advertising for Rebellion beers (local brewery) only the lager was available.
Business Self
8/10
Excellent
16 Apr 2019
Verified traveler
It was all seamless from checking in the services was hood,rooms clean and a perfect breakfast to tound it all off
Friends_and_family Family
6/10
Pleasant
08 Apr 2019
Antony

Badly needs refurbishment.

Stayed for a social engagement in Maidenhead. Service was fine with friendly staff although this Holiday Inn is still the same as when I stayed 25 years ago. It is badly in need of a refurbishment. Stained carpets, 80's decor. Premier Inns knock this for Six.
Partner
8/10
Excellent
07 Apr 2019
Jennie
Very well placed for motorway links yet very peaceful. Good sized room well equipped and comfortable clean and well functioning bathroom. Good parking facilities. Breakfast facilities good lots of choice. Excellent value for money.
Partner
8/10
Excellent
01 Apr 2019
Stephen
Pleased with our one night stay generally. We booked a standard room. It was a bit tied but clean. Our main problem was that the room was so warm, only one of the windows would open and the air con didn’t do its job as centrally controlled. Nice breakfast. Very pleasant staff.
Partner

Location & surroundings

Holiday Inn Maidenhead - Windsor
Manor Lane, Maidenhead, United Kingdom

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Holiday Inn Maidenhead - Windsor

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