Name: Charles House
Address: Arthur Road, 89, Windsor, SL4 1RU, GB

10/10

Exceptional

12 Mar 2020

Verified traveler

Great no fuss stay.

No fuss entry system for main door and room. Come and go as you pleased, very large lovely room no hassle.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2019

Verified traveler

No problems other than a bit noisy being on a main road, car park close and unlike the rest of Windsor not too expensive

10/10

Exceptional

27 Mar 2019

Audrey

I’d stay here again.

Very clean and roomy with nearby easy parking. Excellent location—truly less than ten minutes walk to Windsor.

Family

6/10

Pleasant

14 May 2018

Verified traveler

Room was adequate and clean. But beds were not comfortable, Door knob was loose. As soon as I opened a door to the room, I smelled stale cigarette smell. There seems no air condition so need to open windows to get air through room. Room was ready to check in 30 minutes before check in time and no problem to get in to our allocated room upstairs. Expedia listed contact number was wrong and finally found correct phone and contact email address from Charles House own web site. Expedia booking site was not able to amend number of guest from one to two. I finally got Charles house owner by email and at end we paid additional 10 GBP for our stay. Toilet sheet was yellow stained and could not understand why it has not been replaced to new one. Better maintenance of room is required. 10 minutes Walking distance to Windsor Castle. Closest parking was full but we found spaces in another parking. Parking 4.80 GBP for two hours, 2 GBP for Overnight 7 pm to 9 am. Better to stay outside of Windsor or visit from London by tour or rail.

10/10

Exceptional

16 Apr 2018

laurence

GREAT PLACE TO STAY

This guest house is what it states on the tin. Its simple and easy to find and use. We enjoyed it . No body to check in with and the last four of your mobile to gain entry was a novel idea and worked well. I can state that our stay was enjoyable and if I were staying in Windsor again I would certainly stay at this property. Also there is a CO OP convenience store just across the road which is a great bonus.

Partner

8/10

Excellent

09 Mar 2018

Jam

Door lock system with pin was unusual for us

Location was close enough for Windsor Castle but a little ways to closest restaurants however no complaints.

8/10

Excellent

25 Jan 2018

Jae

Super convenient

I needed a place to sleep after a work do, this was a perfect choice. Simple, clean, conveniently located - and the keyless check in/entry system was a dream.

10/10

Exceptional

08 Dec 2017

DDW

Loved the fact could just show up with code and walk in, no fuss or issues. Will definitely use again if opportunity arises.

8/10

Excellent

31 Jul 2017

Verified traveler

Nice Hotel near to the Castle of Windsor. Parkings are near and you can go by foot in 10 minutes to the old town.

10/10

Exceptional

14 May 2017

Georgia

Spacious

Good hotel. No reception area but they were in touch with me by email and got a code for the door. Room was great. I really liked this hotel.

Partner

4/10

Poor

21 Apr 2017

Tom

No help. No answers.

The Charles house room was clean and not bad. It is quite far from anything-restaurants, sites to see etc. Be ready to walk. The real problem with this hotel is that there is nobody there and no help or answers to anything. Why does one choose a smaller hotel? Usually for a more personal touch. Where to eat?, what to see? Talk to a local. Forget it here. There is no front desk or person to talk to. You punch a code in to enter, if you know it. There is a book with very sparse local information in the room. In the morning there is a phone number that is not active until 9:30 am!!! Never in 35 years of traveling have I ever been in a hotel room after 9:30am. 90% of customers have checked out before 8:30am. Very difficult when one does not have local cell phone service to deal with this hotel. Avoid this. Not convenient. They should call it the Charlie's Angels because you never see anyone- only over the phone can you talk. I did not see another human being at this hotel. That is a first!

8/10

Excellent

20 Mar 2017

Verified traveler

Convenient and clean guest house

Very spacious room but the traffic noise didn't allow for a good night sleep despite the double glazed windows. The twin beds we asked for were not all that comfortable either. Parking was also a problem as had to park to a nearby paying car park which added an extra charge to our stay. Overall the room and bathroom were clean and spacious and the guests house is conveniently located just a walk away from the city centre.

Family

10/10

Exceptional

06 Mar 2017

Peter

Comfortable Room

Very convenient, very comfortable

10/10

Exceptional

17 Feb 2017

peter

P murphy

Great room, large and clean. Always a pleasure to stay there

10/10

Exceptional

14 Nov 2016

D

Great location, clean bright room.

Nice light room, although a bit warm on arrival soon sorted by turning radiators off! Convenient for a small supermarket across the road and a short walk into Windsor.

8/10

Excellent

03 Oct 2016

Sophie

Good with no issues

The property is in a great location very close to the centre of Windsor. The door entry system is a good idea and ensures flexibility.

Partner

10/10

Exceptional

13 Sep 2016

J

little gem

Charles house is great find .clean comfortable and safe .our first time in Windsor we loved it . Barbara sent all information necessary check in parking all really helpful .although our first visit to Windsor would definitely stay at Charles house in the future.

Partner

10/10

Exceptional

19 Jul 2016

Rosie

Excellent B and B.

This B and B is extremely well located both for shopping and site seeing. It is very well equipped, clean and comfortable. There is a car park nearby.

8/10

Excellent

19 Jul 2016

Verified traveler

Fell Pony Society Windsor Castle\n

Great location for Windsor. Good car just along the side road. Room was a good size and the bathroom was new. All very clean. Hotel staff n/a .

10/10

Exceptional

14 Jun 2016

Rosie

Well located Guest House

This Guest House is in a perfect location for visiting Windsor. It's near shops and all the places of interest. The rooms are well appointed and clean. There is a car park nearby which has a walkway through to the station and main shopping area. It would also be convenient for Heathrow airport. This is the second time we have stayed and hope to go again next month.

10/10

Exceptional

06 May 2016

josh

Perfect for a couple of nights

Lovely accomodation, well priced. Everything worked and seemed recently renovated. Great location

8/10

Excellent

17 Nov 2015

D

Clean and simple

We didn't see anybody from the hotel but I didn't mind that as we had a contact number for any problems. Although small the room was very clean and adequate for our needs but if you wanted luxury you would go elsewhere.

10/10

Exceptional

15 Nov 2015

Verified traveler

Ideal for a short stay

Charles house is in an excellent location within minutes of the castle, town and all the shops and restaurants. It was very easy to find and access was extremely simple with an access code emailed a week or so before our arrival. The bed was huge and very comfortable and the shower room was of a good size with a nice, powerful shower.

10/10

Exceptional

01 Nov 2015

Rosie

Perfect location

We stayed in Charles House at half term so that we could see our grandsons who live in Windsor. The guest house is well located being near all places of interest, the shops museums,Legoland and Windsor Castle. There is a car park nearby and we were able to leave our car overnight.

8/10

Excellent

13 Oct 2015

Bernard

Nice and clean room but no human contact.

This is a property where you are provided with the entry code and the room assignment. During our two night stay, we never met anyone. But the property is well located and the price was very competitive. Clean and fairly large room. The payment is taken from the credit card automatically. We would return.

Partner

6/10

Pleasant

28 Jul 2015

Stan

No breakfast here and no service. Just access to a room. It is a nice room and less than 10 min walk to Windsor castle

Family

8/10

Excellent

13 Jul 2015

Alex

Very Reasonably Priced and Good Location

Stayed here for the evening following a wedding in central Windsor. Really like the key pad entry system - very easy, means you can check in at any time and no keys to lose! The owners were very friendly when contacted too. Generally clean and tidy, the only minor improvement I'd make, and it is so minor, is that the loo seat could do with replacing as it was yellowing and the hinges rusting. Overall very good choice of place to stay, parking is round the corner in a public car park - we paid about £5 for 5pm to 10:30am the next morning.

6/10

Pleasant

04 Jul 2015

Ian

Small but comfortable room

Efficient pin code entry system. Room smaller than expected. Very grateful for the fan provided as temperature would have been unbearable otherwise. Car park 50 yds away which was cheap for overnight stay.

Partner

8/10

Excellent

24 Jun 2015

Verified traveler

It was one night in this B&B. The accommodation was lovely, with a fridge in the room, but more expensive than where I usually stay. There is no one on site, and only a cold breakfast for more money, which I chose not to accept. And no lounge where one can visit with a friend you do not want to invite into your bedroom.

Family

10/10

Exceptional

09 Jun 2015

Stuart

Charles house home away from home.

Our room was very large. Very handy to transport and restaurants. The house keeper was lovely and the service each day to a high standard. The heating was so good that we had to turn it off.

Partner

10/10

Exceptional

06 Jun 2015

Verified traveler

a great weekend

Fantastic. Stayed for two nights. Great location, close to town centre. Parking just across the road. The room was lovely, everything you need, spacious, clean and comfy. Would definitely stay here again.

Partner

10/10

Exceptional

21 May 2015

Glenda

Very happy with Charles House

WE were very pleasantly surprised when we were shown 'Henry' the room we occupied. Freshly decorated and spotlessly clean it was reasonably spacious for both of us and our luggage. It was cleaned daily and fresh towels were of good quality as was the bedding. The staff we met were very helpful and friendly. It was an easy walk to Windsor High Street with it's shops and restaurants.
Value for money we would totally recommend Charles House to anyone wanting a pleasant stay in Windsor.

Partner

8/10

Excellent

18 May 2015

Verified traveler

Solo stay 4 day break

A 4 day break to the Royal Windsor Horse Show for myself. A little disappointed that there was no breakfast for the price. Quiet room called \"William\" but could have had little extra touches such as the normal little bottles of hair shampoo and conditioner. No soap provided even though it was requested as it was impossible to balance those push pump bottles when there was nothing to set it on in the shower. Rubber mat had to be requested for the shower tray as it was like standing on a soapy glass surface. As there was no breakfast I was advised to buy my breakfast out. I bought a box of cereal and then discovered that there was nothing to put it in i.e. cereal bowl and spoon. This was eventually provided after a request This was the first 'keypad' entry house that I had stayed in and missed the greeting by the owner and had to carry my bags up the stairs myself. Also felt very isolated as there was no personality or atmosphere in the house. If you want a hermit style holiday this is the place to go. Never met a soul the whole 4 days apart from the girl that cleaned the rooms!

10/10

Exceptional

27 Apr 2015

Tracy

Great location

With only 2 min walk from train station and centre of town, charles house is a lovely hotel in a top location. Everything from the selection of teas and coffees to the soaps in bathroom has been well though out and we appreciated the extra touches that were made.

10/10

Exceptional

27 Feb 2015

Verified traveler

Fantastic Hotel.

really good and clean hotel. Instructions were precise and clear. Would use again any time.

Only problem was parking.

8/10

Excellent

12 Dec 2014

Simon

2 days in Windsor

2 day trip, comfy bed, nice room close to town centre great value for money

10/10

Exceptional

17 Nov 2014

Verified traveler

Very good option

An excellent option right in the heart of Windsor, close to the station. My room (William) was very clean, with a comfortable bed. High standard of fittings, and good wi-fi. Option to have continental breakfast left in the room for £5 much appreciated - more than enough for me. Key pad entry system very easy and meant I could come and go as necessary. Met the owner briefly - very friendly, and more than happy to let me leave bags after check-out under the stairs to collect later. Very good value too.

10/10

Exceptional

03 Oct 2014

Michael

Go here

Fabulous - owner and staff went above and beyond in every way! Highly recommended.

Family

4/10

Poor

14 Sep 2014

B.W.

Noisy location

The room was clean and comfortable but we had no idea the location was so noisy. Tour buses round the corner from Arthur Street onto Alma and if you are in the top front room (Henry) you will have to have your windows closed at all times. Cars at the stop light can see directly into the room so there is no privacy. The cleaning girl (Christine) was excellent. The day she was off, the room was to have had the sheets changed and that was not done. The location to Windsor Castle is good as well as both Windsor Central and Windsor and Eton Riverside train stations.

10/10

Exceptional

13 Jul 2014

Ron

Great location and exactly as advertised

This guest house is perfect and exactly as advertised. The pass codes and no reception process worked precisely as described in the pre trip email. Location is 5 minutes walk to the center, castle and train station. Grocery store across the street. Perfect base from which to explore Windsor. Room cleaned well everyday. I stayed in \"William\" which is away from the street so quiet and great sleeps. I highly recommend. One note the wifi works well but you need to find the codes in the inroom hotel guide. Price for Windsor reasonable, good value. Will stay there again.

10/10

Exceptional

16 Jun 2014

Rebecca Ward

Great place to stay. So easy with pin number to get in.....no waiting to check in or check out, The room was really clean and spacious I felt very safe a women on my own. Great access for visiting Windsor car park near by . All round just great value and place to stay

6/10

Pleasant

12 Jun 2014

Rick

Stayed 2 days in Windsor

Stay was very nice. Room the biggest of 8 places we stayed. Hot water adequate, had fridge which was nice, TV worked and free wifi

Partner

10/10

Exceptional

17 Aug 2013

Steve M

Very comfortable

Very clean, very good facilities.

Partner

8/10

Excellent

04 Aug 2013

Lissyob

Comfy, clean and convenient

This is a beautifully appointed guest house - everything was spotlessly clean. Although not manned (there is no reception or anyone on the premises 24 hrs) we didn't miss it. Entry is via key code which is very convenient. It's close to the station and shops, plus there's a shop just across the road for anything you need. No breakfast is provided but it's so close to all of Windsor's cafes, you don't need it. Very well managed and recommended if you like your independence.

8/10

Excellent

12 Apr 2013

Vered

Perfect location, clean, pleasant guest house.

I travel to Windsor for business from time to time and looked for a place that can accommodate me for about a week or so, quiet, clean, close to the office and centre of Windsor and at a reasonable price. Charles House is the place! While it's not a regular hotel with reception, gym, etc, it provides what a traveler like me needs and offers the comfort of any other hotel and even more.

10/10

Exceptional

12 Nov 2012

Angela Su

Very impressive stay!

Good location, which is about 5 minutes' walk to the city centre and 10 minutes' to the windsor castle. And really lovely room! Really convenient by using the password to enter the house and your room, which means you don't need to meet anyone for check in and check out!

Family

2/10

Poor

24 Jun 2012

Olin Kane

Avoid this place

We prepaid on May 1, 2012 in full for a night at the Charles House for the night of June 9th. We were very unhappy with this 4-room hotel (it's not a B&B).
We arrived on the 9th and were met by a cypher lock on the front door. The instructions said to enter the last four digits of our credit card to gain admittance. This did not work. There are no alternatives, phone numbers or anything else posted. If the lock doesn't recognize your credit card numbers, you're simple locked out. No one lives there so knocking on the door doesn't work either.

The main problem with this property is that it is just a building with four rooms and no on-site personnel. If there is any kind of a problem (like getting in), you have no recourse. No phone numbers posted, etc.

8/10

Excellent

16 Jun 2012

Verified traveler

Charles House is in a convenient location. Our room was large and comfortable. The only problem is that there are no staff on site, so requests for service may be delayed. There was no breakfast food left for us when we checked in. One night we returned to our room and found the toilet paper had not been replenished.

Family

10/10

Exceptional

06 May 2012

Samir El Saadi

Charles House BB Review April- May 2012

To sum it up, it was a pleasent surprise. Very clean and has all the amenities, very close to Windsor centre for shopping and looking around. Also is right across from a grocery store for any snacks you need. The only thing I found it was a bit of trafic noise, otherwise it was a pleasent stay. The owner was very helpful.

8/10

Excellent

22 Jan 2018

tito

Muy buena ubicación

Buena ubicación y me gustó el método para entrar al hotel y a la habitación.