Name: High Tor Hotel
Address: 170 Dale Road, Matlock, GB

8/10

Excellent

17 Jul 2026

Lynn

Excellent stay! Room was spacious and very clean. Staff very helpful and friendly. Would definitely stay again!

Friends

8/10

Excellent

17 Jul 2026

Stuart

This was just a one night stop over for us. Location was good, good value for money. Room was clean and had all we needed. There was a restaurant on site and breakfast was available however we never ate in it.

Partner

4/10

Poor

14 Jul 2026

Kathryn

The restaurant excellent and the restaurant staff were lovely. We had a really great meal! However, the room wasn’t great. It’s quite basic, it could do with a deep clean and some TLC. Bathroom was modern, but again hadn’t been cleaned very well. When we arrived, it was a heatwave and the window had been left closed, making the room extremely hot and musty smelling. The smell seemed to linger for a while. The bed was comfortable enough. There’s a spotlight on the building all night which made it too bright for sleeping. I’d highly recommend the restaurant.

Partner

10/10

Exceptional

12 Jul 2026

Stuart

Such a hot day we were pleased to have a fab and portable aircon too.
Comfortable bed helpful staff.
29mins walk into Matlock Bath very easy..
Great stay

Partner

6/10

Pleasant

10 Jul 2026

Deborah

We walked into our room for my birthday get away to a room that hadn't yet been serviced & fake tan all over the pillows, ugh. When we did finally get in there were lots of cobwebs, floor needed a good hoover. Needed a deep clean.
That said the room itself was very big. Beautiful decor, very large bath, but no tissues. We had a curry in their restaurant but it wasn't for me. Husband enjoyed his.

Partner

4/10

Poor

30 Jun 2026

Lynn

Room was very nice

10/10

Exceptional

29 Jun 2026

Steven

We'll beyond expectations .Fabulous clean modern rooms. First class bedding and huge soft towels. Perfect position half way between matlock Bath and matlock. Just park and walk. Very scenic. Staff absolutely Amazing. Full English delicious for 12.99 each . Really is a beautiful hotel and at a beautiful position and such a reasonable price. Many thanks for making our stay a very memorable one. Definitely be back and looking forward to dining in you're beautiful indian restaurant xx

Partner

6/10

Pleasant

28 Jun 2026

Dave

Stayed here for one night. Was given the Honeymoon Suite which was amusing. Room was in roof of the hotel and was unbelievably hot, even with velux windows open. Was given 2 fans which didnt give out any airflow even though they were on full speed. Massive bath but nothing to put in it with the water. Room cooled down by about 2am. I'm sorry but breakfast was awful (scrambled egg that was white and sausages that were rubber). Bed was comfortable enough and staff were cheerful and helpful.

Self

10/10

Exceptional

26 Jun 2026

Mary

The hostess at this property was so helpful and accommodating. It is located in a very beautiful area not too far from town. There is ample parking.

Originally, we had a minor issue with our room. I reported it to the hostess. She graciously upgraded our room to a better one at no additional charge.

The room we slept in was comfortable and clean. The bathroom was clean. The bed was very comfortable. Additionally, the hotel has a pretty good Indian restaurant. We had a delicious dinner there.

Partner

6/10

Pleasant

26 Jun 2026

Janet

My stay was ok for one night. Unfortunately as I booked the last room available it was a suite & it was like a loft & there were stairs up to the room & two flights in the room which for me was too much.
The staff were very pleasant & my breakfast was good.

Self

8/10

Excellent

25 Jun 2026

FREDERICK

Good parking room small and in the eves kept banging head and she is not a tall person .electrics need looking at and TV kept dropping signal .It was very hot but staff gave us a very good fan .Food we had was lovely.but it would help when booking to explain it's all indian.and there is no lift .

Partner

8/10

Excellent

21 Jun 2026

Ian

Pleasant enough room and very clean.
Could have done with a plug socket near to the full length mirror to do my hair.
By sheer chance Hubbie had an extension lead in the boot of the car....otherwise I would have been stuck!
Also, the table in the room was tiny, and had the hot drinks equipment on it so there was nowhere to put things like keys, make up etc. I would definitely suggest something a bit bigger...the room was plenty big enough.
All in all though, we slept fine and a plus was being open to open a window which you can't in many hotels these days.

Partner

10/10

Exceptional

20 Jun 2026

Amanda

Great hotel, we thought breakfast was included in the price but it wasn't so had it elsewhere

Partner

8/10

Excellent

17 Jun 2026

Toyah

Good room for good price, easily to walk to matlock from

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Samantha

The hotel is in a lovely location and we selected an upgraded room, with a huge bathtub.
The room was lovely, well decorated with a comfortable bed, quality furnishings, deep pile carpet and amazing views. We appreciated the big fluffy towels and tea making facilities.
Unfortunately though the cleaners let this hotel down.
As soon as we headed up the stairs to our room, I noticed how filthy the carpets were, they looked like they hadn't been hoovered in weeks.
I hoped the room was better... Well it wasn't much , our carpet hadn't been hoovered and the bathroom wasn't properly cleaned.
The receptionist was very apologetic and showed us another room, but this was actually even more dirty... So she herself had to clean our original room before we could stay in it. But there was still toothpaste on the mirror and shelves were dirty and dusty.
This place has been decorated with care and quality but nothing is more important than cleanliness. The management here, need to be monitoring and keeping on top of the cleaning staff before they ruin this hotel completely.
It's a shame as you can already see stains on the beautiful carpet but if they were cleaned regularly they would stay nice, same as corners of the showers building up with dirt.
I think overall it's a lovely place and would probably stay again.

Partner

8/10

Excellent

12 Jun 2026

Andrew

The staff were very friendly and allowed a slightly early check in for no extra cost. The breakfast was good value and tasty

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

Christian

Great hotel for the Peak District

Self

8/10

Excellent

08 Jun 2026

karen

The room was very warm and small but adequate. Great shower. The property manger was very nice. The food in the restaurant had a diverse and unusual choices and tasted excellent.
Overall the building needs some tlc as most walls and doors looked scruffy and marked. The recent restaurant additional looks very nice and smart.

Partner

6/10

Pleasant

04 Jun 2026

Charles

Restaurant was closed in the evening. Breakfast was brought early for me. Better quality ingredients would improve the cooked breakfast.

Self

8/10

Excellent

03 Jun 2026

Keith

Room was clean and parking available

Partner

8/10

Excellent

30 May 2026

Rachel

I was greeted by a lovely, friendly and helpful person who began my stay brilliantly. High Tor hotel is kept as clean as it can be and everything worked in my room. The shower was powerful and hot - a welcome relief at the end of a day spent walking and exploring, and the bed linen was spotless.

Self

10/10

Exceptional

25 May 2026

Kelly

Perfectly located to explore Matlock or Matlock Bath. Hotel was nice, the room was cosy and clean and the staff were very friendly. An enjoyable weekends stay.

Partner

8/10

Excellent

25 May 2026

Shelley

Ideal location between Matlock and Matlock bath both 10min walk away spacious free parking friendly helpful staff nice Indian restaurant food very good

Partner

6/10

Pleasant

25 May 2026

Jonathan

Stay was ok, had food at restaurant, 3 of us, probably 15 mins between first meal being brought out and the third.

Friends_and_family Family

8/10

Excellent

24 May 2026

Amanda

Great stay, location perfect for all amenities

Family_with_children

4/10

Poor

24 May 2026

Martin

High Tor comments:
I fancy we caught the High Tor at a time when it was going thru a change period.
- the grounds outside needed a gardiner
- The building needed a good paint job, especially the windows (maybe replacing)
- I think we were the only customers that first day, only my car in the car park!
- There were staff available but except when we checked in we didn’t see anyone stationed at the reception desk - not even for checkout!
- We ordered breakfast for the following morning and we arrived at the breakfast room before the cook arrived!
- No one cleaned our room we made our own bed; and tea bags/milk were not replaced
- Bathroom had minimal space eg no shelves for bathroom items
- The second day had more people, well cars in car park
- I’m not convinced anyone from the staff was on sight overnight but maybe available by phone!! Is that legal?
- Menu was limited and evening meals seemed specific to Indian meals

Partner

10/10

Exceptional

20 May 2026

Alina

Lovely staff. Parking available on site. Spacious room. Did not realise bath facilities were not separated but did not cause a problem! Lovely breakfast.

Partner

6/10

Pleasant

17 May 2026

Michelle

Suitable for a one night stay

Self

8/10

Excellent

16 May 2026

Robert

No breakfast

Self

6/10

Pleasant

15 May 2026

Lynn

Good location between Matlock and Matlock Bath. Parking was fine. Definitely a basic hotel. Rooms very small. Bathroom very dusty. Tea and coffee supplies were minimal. Staff had to be called for using a bell. Nobody on reception when we arrived. We never had breakfast or dinner at the hotel (plenty of places in the town).

Family_with_children

4/10

Poor

15 May 2026

dawn

room was terrible we was up in the attic very small room, room wasn't very clean stains on the mattress protector carpet was stained, couldn't see out of the roof window as it was thick with green moss. I think there was only one member of staff doing everything as we didn't see anybody else no cleaners or anybody. Breakfast was poor considering we had to pay £12.99 extra for it the continental breakfast was very poor, we was the only ones in the resturant. would not be staying here again!

Partner

6/10

Pleasant

10 May 2026

Deb

Room was top floor and quite stuffy. As it’s a listed building, windows were very old and the outside noise was quite loud.

Self

6/10

Pleasant

09 May 2026

Simon

Everything was good, apart from the boiler noise right above us. Kept us up, banging away constantly. And the joint in the bed was very uncomfortable.

Partner

4/10

Poor

07 May 2026

Gary

Breakfast didn’t start until 9:30
No Bar or food available.
Will not be going back.

Self

6/10

Pleasant

03 May 2026

Roger

Interior decor of communal spaces was lovely. Only outside seating area small gravelled section on edge of carpark. Room 4 not spacious but adequately furnished. Bed was comfortable. Luxury large shower compartment and multi-jet shower unit. Grime and discolouration around shower frame, plug and back of toilet seat. Secondary glazing on window blocked road noise well but excessive grime around frame. Hostess was friendly and consistently cheerful and appeared to be responsible for reception, bar, breakfast and housekeeping single- handed.

Partner

6/10

Pleasant

02 May 2026

Stephen

Only saw one member of staff who was great. Breakfast was good but loads of boxes and loose things inside. Didn’t look good

10/10

Exceptional

01 May 2026

Mary

Our mountain view room was fabulous. The bathroom especially was lovely. The manager allowed us to leave our luggage before check-in so we could visit The Heights of Abraham. We travelled by train so couldn't leave in a car. Myself and my friend will definitely return!

Friends_and_family Friends

8/10

Excellent

01 May 2026

Sally

Great location inbetween Matlock and Matlock bath, nice big comfortable bed, i

6/10

Pleasant

25 Apr 2026

Emma

There was only one member of staff there over our 2 day stay & she was really nice and helpful (she seemed to be covering reception, housekeeping & kitchen). Got to say all the public areas could do with a good hoover and the skylight in our room was covered in green algae. Our room was clean (apart from the skylights) but small. Breakfast was really poor for the price we paid.
Hotel in general needs a good update as has loads of potential.

Partner

10/10

Exceptional

20 Apr 2026

Kim

The room was clean and comfortable. Also the staff very fr

Partner

8/10

Excellent

19 Apr 2026

Richard

Lovely old hotel, nice bathroom.
Location was good.
Very noise road
Internet very poor in room
Nice young lady on reception who was helpful

Partner

8/10

Excellent

18 Apr 2026

Warren

Breakfast wasnt included in our price. Which was a surprise. Hotel lovely clean and staff helpful

Friends_and_family Family

2/10

Poor

07 Apr 2026

JOSEPH

Disgusting value for money, avoid at all costs!

What was meant to be a romantic trip for my fiances 50th ended up being a total let down.

The hotel has issues spanning from the plumbing to general cleanliness and is going to take a considerable outlay if they ever expect the place to get any guests - far too many to mention here anyway.

My main issues was with our room, as it was nearly £100 a night.

Firstly the whole place is like a sauna...combine that with stale oil smell and it is very off-putting.

Opening the window is fine, but we had a mountain view, so it was on the front next to the road and far too loud to sleep with wide open.

The king bed had an indentation in it which made you feel like you was falling to one side - Very uncomfortable.

The room next door was occupied with what I believe to be the owners family. Kids shouting at 7am with walls so thin, I could hear every single word they said when talking normally!

Broken furniture, dirt and grime everywhere, portable heaters on the floor and extention cables and many many many other issues which I would expect in a Benidorm B&B, not here!

Partner

10/10

Exceptional

06 Apr 2026

Tony

Staff were friendly and extremely helpful, maybe a bit understaffed though. Building and finishings were nice,

Partner

8/10

Excellent

06 Apr 2026

Steven

Nice hotel well placed between Matlock and Matlock Bath.
Good food and pleasant service.

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Darren

Nicely located Hotel within walking distance to go explore Matlock Bath and short drive to lots of local attractions. Quietly located with parking off main rd , friendly staff , great Indian restaurant worth a visit on its own , recommend

Partner

4/10

Poor

05 Apr 2026

NEVILLE

Don't know if the hotel was full but just enough parking for people there's. Rooms basic but clean, very noisy with bagging radiators/pipes and sounded like a generator somewhere

Partner

10/10

Exceptional

05 Apr 2026

Marlon

The hotel is clean and breakfast and staff very friendly rooms are spacious with comfortable beds, with kettle and drink facilities had a lovely stay and would stay again. We used the hotel as a stay over as it was close and in walking distance of Matlock. It was a 3 mile motorcycle ride to Matlock Bath .

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Benita

Parking available outside property, attentive and cheerful staff, we had booked the family room which was really spacious and clean. Unfortunately we didn't get to eat here, the indian menu looked and smelt amazing! Great place to stay within walking distance to amenities. Definitely stay again.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Godfrey

Parking was fine. Did not stay for breakfast

Partner

4/10

Poor

03 Apr 2026

Neil

Extremely small room with almost no space between the bed and the walls

Self

10/10

Exceptional

30 Mar 2026

andrew

The room was very good and facilites as described, the bath filled quicky and was very relaxing. Just a point to note the best room in the hotel has quite low beams so if your 6ft 1 and over ducking will be required but that would not put us off

Partner

10/10

Exceptional

29 Mar 2026

samantha

Clean room , comfy big beds

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Troy

Great hotel in a lovely spot, elevated above the road linking Matlock + Matlock bath. Comfortable and clean rooms with good space, and friendly, helpful staff. Evening food was really nice too. Definitely recommend 🌞

Partner

6/10

Pleasant

26 Mar 2026

Rob

Rooms were an ok standard, but we were expecting more, as historically the hotel was known to be one of the better ones in the area. We were disappointed with the quality of finish in the bathroom (bath water was luke warm at it's hottest setting and the tap fixture leaked water through the top of the fawcet when opened. The sink made funny noises and the water pressure was erratic.

The room wasn't spacious and we felt a little cramped, although it was just about ok for our needs.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Irene

yes

10/10

Exceptional

21 Mar 2026

Rob

Nice bar, friendly staff

Partner

8/10

Excellent

09 Mar 2026

Gary

The staff were great, the room needed updating and a thorough clean. Food in the restaurant was good and the breakfast was really good

Partner

8/10

Excellent

09 Mar 2026

Neil

The room was lovely for our stay very happy.

Partner

10/10

Exceptional

07 Mar 2026

Dianne

Can't fault anything. Nice room friendly staff. All good. Recommend 👍

Partner

10/10

Exceptional

02 Mar 2026

Lorraine

Room very clean as was the rest of the hotel.

Lovely welcome from a friendly receptionist/barman/waiter.

Partner

10/10

Exceptional

02 Mar 2026

Ian

Lovely room comfortable bed. Well designed bathroom excellent shower.
Staff very welcoming and friendly.
The bar was a relaxing place to have a drink

Partner

8/10

Excellent

16 Feb 2026

Kerry

Lovely welcome upon arrival with a rose and a chocolate for Valentines Day. The bedding and bath sheets were spotless as was the rest of the room and the en-suite. I slept like a log! We didn't have breakfast as we knew we'd be having a late night but we did check out the bar area and that looked clean and comfy. We will definitely be returning, this time for longer.

Partner

10/10

Exceptional

16 Feb 2026

James

Courteous staff, amazing bathroom! Great location and value!

Partner

8/10

Excellent

14 Feb 2026

Rebecca

This was as a very last minute trip. Managed to find this hotel at a decent price so we could visit friends nearby. The room was lovely, a mixture of traditional with some quirky updates. We didn't spend very long in the hotel so cannot really comment on the food or service but good for us.

Leisure Partner

10/10

Exceptional

06 Feb 2026

susan

Yes. Clean and comfortable room. Staff very friendly.

Partner

6/10

Pleasant

25 Jan 2026

Claire

We were allocated a very small room up in the attic. No complimentary shampoo and conditioner in the bathroom. Only seemed to provide the bare minimum of everything.

Partner

6/10

Pleasant

20 Jan 2026

Samantha

The room was really well decorated and modern with fresh towels and chocolates on our pillows when we arrived. We did have a few issues with our stay which we emailed to the hotel after we left and got an immediate reply - the staff were incredibly helpful and apologetic and offered us a full refund straight away for the trouble.

8/10

Excellent

20 Jan 2026

Alexandra

Very nice room with a lovely comfy bed and big bath tub. The mechanism to raise the bath plug was broken through so I had to dig my nails in around the plug to lift it up to get it to drain. could have done with more hooks to hang outside coats and towels. But very good lighting and it was nice to have a few mirrors.

The car park needs some repairs - the stone wall on the descent has fallen down making it a bit tricky to drive down before joining the main road again. We were in a small car so managed but bigger cars could get damaged. there is also an abandoned silver car in the carpark - mouldy windows and flat tyres - which makes the car park look unsafe

Leisure Partner

4/10

Poor

18 Jan 2026

ADRIAN

Water in room was brown. Was itchy after having washed. No soap/hand wash etc, all dispensers weee empty. Remote control for the TV was missing. Arrived to room window being wide open and the room freezing. Only plug in heaters to warm room up which took ages. Bed felt overly worn out and very sagged. No one around at check out.

Self

8/10

Excellent

16 Jan 2026

Neill

Perfect location and clean

Friends_and_family Friends

8/10

Excellent

13 Jan 2026

helen

Room was nice. On top floor and no lift. Plenty of parking. The owner was nice and helpful. Probably needs more help as on his own. Would stay again as nice and clean and within walking distance of centre.

Leisure Friends

10/10

Exceptional

03 Jan 2026

susan

Clean, comfortable warm room. Welcoming staff

Self

8/10

Excellent

31 Dec 2025

Andrew

Room was clean and comfortable. Staff helpful as always.