Gulliver's Resort Matlock Bath

10/10

Exceptional

25 Mar 2026

Graeme

All the staff were very friendly and extremely helpful. The room was very clean .

Friends_and_family Friends

4/10

Poor

21 Mar 2026

Kirsti

The room was great however miscommunication from staff meant the overall experience was poor.

Friends_and_family Family

8/10

Excellent

08 Jan 2026

TIMOTHY

The accommodation was fantastic, staff were really friendly and the price was really good.
Staff were always on hand to help day and night and the atmosphere was very relaxed. It was nice to have a drink in the small bar and the kids appreciated the mini games room and gift shop.

We went on the coldest day of the year so was a little bit of a shame the room had one storage heater that was controlled centrally by WiFi as in the morning we were cold but as soon as the staff were informed they instantly turned the heating back on for us.

We will certainly go back in the summer months and stay again.

Thanks for a memorable stay.

Leisure Family_with_children

2/10

Poor

25 Dec 2025

Matthew

The room was physically good looking, however the vibrations from the doors closing throughout the willows were so aggressive they shook what sounded like radiators and radiator pipes in the rooms (this was caused by the door arms that closes doors automatically, i know they are essential but this is the.first time ive had the experience of a whole building heating system shake from them). Oh and the stale smell from.the bathroom made the whe room stink damp and stale.

Partner

6/10

Pleasant

07 Dec 2025

Paul

No meal facilities. Had to walk into town.

Leisure Partner

2/10

Poor

25 Nov 2025

Trevor

Cold room, heating not sufficient

Partner

10/10

Exceptional

04 Nov 2025

Athanasia

Our princess themed room was spacious and clean. We had no breakfast so cannot comment on this. Staff were very helpful explaining how the boiler and heating worked.

Friends_and_family Family

6/10

Pleasant

21 Oct 2025

Rhys

Breakfast was unavailable although I was under the impression from the information given beforehand that a continental breakfast was available.
Likewise, unless mistaken, I had been led to believe that there was daily housekeeping but this did not take place.
The wi-fi worked well but a couple of channels didn't work for the latter part of the stay from the minimum choice of television stations provided.
However, it was a good stay all in all: the room was clean and the outlook was very scenic - I basically had a pleasant
, enjoyable time there.
It was reasonably convenient of access to the local amenities and facilities in Matlock Bath although it was a bit of a haul up and down the hill to the hotel!
The staff was pleasant.
I did feel slightly cold in the room occasionally.

Self

6/10

Pleasant

11 Oct 2025

David

Yes very.Room on Wiind in the Willows theme. Bed soft and room far too hot. Found small sirt of termites in the bedding and was itichy in the morning, with bites developing the next day.

Self

8/10

Excellent

25 Sep 2025

Terence

Could do with a sign at bottom of drive to reception shower not very clean comfy bed

Leisure Self

8/10

Excellent

21 Sep 2025

Jill

Been before and really central to everything although the accommodation has went down hill in my opinion. Bathroom didnt have a nice smell stained glass at bottom of shower door, toilet had yellow marks around rim of seat and around the fixings. Cant remember if they had a fridge last time we stayed but didnt this time and really needs one. 3 people staying and only 2 cups. Still had a lovely time overall.

Leisure Family

6/10

Pleasant

09 Sep 2025

Pamela

Central to main attractions of Matlock Bath ( Very Good )
area require good tidy
Staff need little more customer engagement
Apartment ( Within WILLOWS ) over Themed items like BRANCHES IN ROOM,Items Like SMALL COOLER would be helpful..ROOM NOT CLEANED to a Cleaning Standard
dirty toilet paper in toilet Glasses Filthy 2 Cups both sticky /dirty old milk pots ( 2 ) in bin we stayed 2 nights stayed out most of time I Cleaned IF I WAS STAYING LONGER WITH A YOUNG CHILD I would of COMPLAINED 100% Fire exit used a lot by other guest which made hell of a noise ....Carpets need deep clean bad smell NO I WOULD NOT RECOMMEND Especially if going with young child

Leisure Partner

10/10

Exceptional

30 Aug 2025

Kathryn

Great time

Fantastic stay. Super room. Wonderful entertainment for kids. Reasonably priced food. Will return.

Friends_and_family Family

8/10

Excellent

30 Aug 2025

Jim

Mini Summer Break

Stayed in a Wuzard Room at Explorers Retreat which was perfect fir our granddaughter. Really well decorated and special. Breakfast selection was limited but reasonably priced. Accessibility to Gulliers was perfect 4 min walk.

Friends_and_family Family

6/10

Pleasant

28 Aug 2025

Verified traveler

Not clean

The main parts (bedding, bathroom items) were clean but don’t look any closer at skirtings, radiators, edges or carpets etc. these were grim, dusty and full of cobwebs. The bedding didn’t fit the bed, the sheet didn’t reach the top of the bed and I had to redo the quilt cover.
I picked up a handful of bits of fluff and debris from the floor before putting my baby down to avoid him putting them in his mouth, his feet were black from crawling.

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Verified traveler

Lovely stay, great entertainment for the kids at night. Room was cosy, bed nice and comfortable. Could do with a few more tea bags as only 2 in the room.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Aaron

Amazing all round

What an amazing stay for the price great all round

Friends_and_family Family

6/10

Pleasant

26 Jul 2025

Verified traveler

Rooms smelled very bad!

After reading the reviews I was looking forward to this stay however I was in shock with how different it was. The smell of our princess suite was awful, absolutely damp and the bathroom was the worst. A very very strong smell of sewage and body odour. We found it really uncomfortable to sleep in but the kids bunk beds were the nicest bit. They enjoyed themselves so I would say this is not worth the money at all

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Claudine

The room was spacious and clean. And had a outside area. The fridge could be a bit bigger though.

Leisure Family

8/10

Excellent

21 Jun 2025

Lorna

Great location

Amazing location. Quirky hotel but the cleanliness in our room was abysmal. Didn't stay for food as we went down into Matlock Bath which was in walking distance. The staff deserve full praise, they were really nice and attentive.

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Karen

Very clean and quiet, room quite small for a family room but adequate for an overnight

Self

10/10

Exceptional

15 Jun 2025

Joanne

Was a lovely little room. Clean and cozy.
Down points are that room was too hot with no means to cool it down and no spoons or stirrers to make the drinks.
Would deffo recommend but if your like me and get hot too quick then ask for a room with aircon.

Partner

10/10

Exceptional

10 Jun 2025

Ricky

Great stay and great staff, couldn't recommend this site more!! Appreciate that staffs kind, caring and loving nature towards their guest. I'll definitely look at coming back again.

Business Self

8/10

Excellent

27 May 2025

Mark

Breakfast could be better

Friends_and_family Family

10/10

Exceptional

20 May 2025

Leslie John

It was nicely secluded and quiet, surprising when next to the children's play area, had a great night's sleep.

Leisure Partner

8/10

Excellent

02 May 2025

Penny

Very relaxing stay

Great little place for a night away with kids, basic but comfortable.
The thing we loved was the little courtyard with plenty of tabkes and chairs outside the cabins where you could see your child playing on the play equipment whilst chilling.
Only stayed in the basic cabin and didnt upgrade to the princess rooms but from what we could see, it was a much better set up in these to be able to keep a close watch on you child.
Made it a relaxing stay and would defo use again.

10/10

Exceptional

27 Apr 2025

Zakia

Good sevices, great room

8/10

Excellent

06 Apr 2025

Helen

Handy for Matlock. Perfect for Matlock Bath

A quaint little room in a good location.

Partner

10/10

Exceptional

02 Mar 2025

Elaine

The stay was so good but had pizza it was not cooked so did not eat it.

Leisure Family_with_children

2/10

Poor

25 Feb 2025

Toni

Booked to stay for 2 nights but checked out after the 1st night. The room was damp, dirty and smelt. Even tried to air the room out with opening the window. The description of the room said that it was sound proof which is not the case as we were woke up at 7am by children kicking a ball against our door.

The staff member that checked us in was very helpful and friendly and same with the staff member the checked us out.

Would not stay again.

Leisure Family

8/10

Excellent

16 Feb 2025

K

Great except cleanliness

Stayed in a pirate room and the theme was great and everything was decorated brilliantly. Plenty of storage space, small but sufficient room with great space saving and fun bunks for kids. Only issue was the cleanliness. There was food crumbs on the kids room ladder, sweet wrappers down the side of the shelf and chewing gum stuck to the lamp. That put a bit of a negative spin on it but if it had been cleaned properly then it's a great place to stay.

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Kimberley

Steep hill!

Had a call day before to ask what time we was checking in and give us useful information about the area and what to do. Lady at check in was super nice gave us more tips on the area. Room was warm and clean when arrived. Had kettle and microwave and a mini fridge, no cutlery or plates but that was fine with us. If walking down to the town, it is a very steep hill and takes 15 minutes for the unfit lol. Overall good stay and would stay again.

Friends_and_family Family

8/10

Excellent

06 Jan 2025

Corinne

Loved the theme room

Friends_and_family Family

6/10

Pleasant

15 Dec 2024

Stephen

Location was good for exploring Matlock Bath. Concept of accommodation was good, however room layout and facilities would benefit from some changes EG size and location of TV and layout of bathroom. Cleanliness leaves something to be desired.

Leisure Partner

6/10

Pleasant

30 Nov 2024

Patricia

Cute

Was small and cute, but reception was a mile away from the cabin, not good for people on foot purely for people with cars

Partner

8/10

Excellent

15 Nov 2024

Deborah

Lovely staff. Good location for all amenities.

Leisure Friends

8/10

Excellent

10 Nov 2024

Sarah

Had a lovely stay. Theme rooms are lovely. Bit noisy with guests above us walking passed but nice location & memories made.

Friends_and_family Family

8/10

Excellent

08 Nov 2024

Omer

lovely place.. easy access to the park

Leisure Family

10/10

Exceptional

05 Nov 2024

Jonathan

We were pleasantly surprised with Gulliver's Kingdom since we have never heard of it. For a really great price we had a lovely 2 nights in the princess-themed room with amazing views of Matlock Bath. There were activities in the evening for the kids. They absolutely loved it

Friends_and_family Family

4/10

Poor

20 Oct 2024

Christopher

Stayed in the pirate themed room and there was a terrible smell in the room. Everytime we left and returned it hit you as you walked in. Dont know if it was stale cigarette, damp or a mixture of both.

Clean on the surface but very very dusty and dirty if you look closely. Left a drink on the side for a short will and the dust from the bedside light had dropped and was floating on the top.

Moved the bed looking for the wifes earing and there was so much crap amongst the thick layer of dust under there. Including a tv remote if one was lost (room 1), wipes, pencil crayons and pop bottle lid.

The balcony was covered in leafs and debri from the trees.

There isnt any shops in Matlock bath so if you need anything make sure you take it with you. 4 tea bag for a room of 4 for 2 nights wasn't going to cut it.

For £319.70 it was very overpriced

Leisure Family_with_children

10/10

Exceptional

18 Oct 2024

Colin

Stayed in pirate room and was brilliant m, kids loved the theme and nice and clean

Leisure Family

6/10

Pleasant

03 Oct 2024

Deborah

We stayed in a pirate room which was about the size of a Premier Inns room and is made of converted shipping container
The whole experience was more about theme than content
We assumed wrongly from the description that we would have limited catering facilities in reality we had a kettle a microwave and a very very small fridge plus 5 mugs. We had to go to reception to ask for basic crockery and cutlery, there was nothing to use in the microwave. The write up said we would get daily maid service which never happened.
The staff did there best with a tied outdated offering - shame

Leisure Family

10/10

Exceptional

03 Oct 2024

Jeanette

Great check in & parking. Cabins opposite reception very convenient. Quirky room( ours was Pirate themed).large clean Bathroom.
Balcony was quite slippery,( no safety signs) water scalding hot (there is a warning sign) bunk beds too small for older teenagers.

Leisure Family

6/10

Pleasant

29 Sep 2024

Ashley

Cheap and cheerful, great for kids especially the bunk bed setup. Staff were helpful and welcoming just the surrounding area is in need of updating and modernization. Would return based on our daughter really enjoying it.

Leisure Family_with_children

10/10

Exceptional

16 Sep 2024

Neil

We couldn’t believe how lovely our room was and how close it was for exploring the town - we had an amazing time in Matlock and our accommodation was a major part of our rating. We will definitely be going there again and have already recommended it to our family and friends.

Leisure Partner

8/10

Excellent

03 Sep 2024

Daniel

Basic but clean, comfortable, really enjoyable

Fairly basic room (made from a shipping container) but really quite functional, clean and comfortable. The bar/reception and kids entertainment area was smaller than I expected (compared to Gulliver's Valley in Rotherham), but it was pleasant and sociable, the staff were really friendly, and the kids enjoyed the entertainment. And the theme park is great, plenty to do, lovely surroundings. Food a bit basic but decent options in the main hotel restaurant. Even more basic with fewer options in the theme park (and nothing healthy).

Friends_and_family Family

8/10

Excellent

09 Aug 2024

Anna

Reasonably priced for a one night stay. Friendly and helpful staff. Excellent and quick service at breakfast.

10/10

Exceptional

07 Aug 2024

Kathryn

We stayed in the new Willows block, which was really lovely. It still feels very new and was very clean - and the bed was very comfortable. My daughter was over the moon with her bunk bed over the main double bed, which was such a lovely touch. All the staff we met were so friendly and when I booked I hadn’t realised there would be entertainment in the evening. There were games/a disco on from 7pm, marshmallow toasting (although you have to buy a bag of marshmallows to take part) from 8pm and a film was put on for the kids from 9pm, which was the Lion King when we were there. The only downside was there was nowhere to buy breakfast from (and very limited options in the theme park if you go on to spend the day there). The bathroom was also very small, which didn’t bother me because it had everything we needed but I can imagine larger guests might have an issue.

Leisure Family_with_children

10/10

Exceptional

07 Aug 2024

Lizzi

Very impressed with the accommodation, the beds were comfortable and the rooms well maintained. However, I would ask that the cleaning crew look at the soap scum around the shower seals.

Leisure Family_with_children

8/10

Excellent

07 Aug 2024

FARHAD

The room itself was quite hot, the only way to resolve this was by opening the balcony door, which let in a lot of bugs and insects at night. It would be better if there was a fan or air conditioner instead.

Another thing was that there was sometimes a bad smell coming from the boiler or around that area.

Apart from thoss small problems, the room was very nice and clean. We enjoyed staying on the property.

Leisure Family

10/10

Exceptional

05 Aug 2024

Peter

Good value for money.

Friends_and_family Family

10/10

Exceptional

21 Jul 2024

Linolle

Amazing time with the children! They love it here.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2024

Verified traveler

Themed rooms are great

We stayed in the princess room which should have been for 2 nights however the room was lovely with an amazing view from the balcony but the bed was not, you could feel the springs and we had an awful nights sleep however when i complained about this, the woman on reception was very apologetic and offered us a room swap which we accepted, the second night we stayed in a pirate room and it was great, no springy bed and we really enjoyed our stay. We will definitely go back.

10/10

Exceptional

12 Jun 2024

Ewa

Our squirrel room was amazing and the Gulliver theme park on your doorstep was great.
It is like living inside a book story, my son so much loved his bunk bed he didn’t want to go home.
We had a lovely time full of adventures.

Leisure Family

8/10

Excellent

25 May 2024

Charles

Stayed in a converted container, boys loved bunk beds, shower was a bit hot. There was evening entertainment in the club house - toasting marshmallows etc. Reasonably priced - would stay again.

Leisure Family

10/10

Exceptional

07 May 2024

Zahra

We really liked the design of the property and surrounding areas and the rooms were so spacious and staff very helpful

Leisure Partner

10/10

Exceptional

15 Apr 2024

Abigail

Good

6/10

Pleasant

31 Mar 2024

mark

Our grandson loved the room! Very convenient for Matlock Bath and the park

Leisure Family_with_children

10/10

Exceptional

10 Mar 2024

Carole

Close to the main shopping area, walking distance.
Friendly staff. Stopped on the Promenade. Lovely inside.

Leisure Family_with_children

8/10

Excellent

04 Mar 2024

Tina

All of the staff are very friendly and helpful. They go the extra mile to make your stay a good one. Nothing is too much trouble.
Gullivers Resort is a stones throw from the town and Heights of Abraham.
I would recommend a stay here.

Leisure Family_with_children

6/10

Pleasant

03 Mar 2024

Peter

Very compact, no chairs, bed very low, no wardrobe or hanging space.
No cooked breakfasts.
Receptionist very reluctant to give
cold breakfast in the morning and strongly recommends getting it in Matlock Bath town centre.

Leisure Partner

6/10

Pleasant

13 Feb 2024

Emma

Not what I expected for the price

👍We were greeted by a lovely receptionist, the room had everything we needed plus extra like microwave and fridge. We were offered the option of food, able to go to the lounge/bar area to watch a film or take a DVD. Bonus of a free ticket for our son for the theme park as it was closed being out of season.

👎Only surface cleaned, black scum around the plug and taps and spider webs. The thermostat in the room was set at 19 degrees and because we arrived bang on check in time the room hadn't be pre warmed. High up in the Peaks in February we were cold. The heaters are locked and controlled by the reception. I went to reception and asked if we could have it set for warmer and she was very accommodating and said it was reset. We went out to get food and on return it was warm. I then had a bath. Later my son wanted a bath but no hot water but an emersion type heater you had to press to boost it. We had been told about this but I never thought in a hotel this would happen after one bath especially in a room that sleeps 5. Basically it would need to heat for an hour between baths so went to bed. When we woke up at 8.30am the heater was cold and was set at 15 degrees. I tried to ring the reception 4 times through the website as no room phone but no pick up. In the end we just got dressed and left. There was hot water but to cold for a bath.
At 110 pounds a night I did not expect to be controlled on baths, room temperature or be cold. For this reson I wouldn't recommend.

Friends_and_family Family

10/10

Exceptional

03 Oct 2023

Lorraine

Illuminations stay

We stayed in willows .The room was compact but was perfect for an overnight stay. Everything was clean and new, the grandkids loved every minute. We went to Derwent gardens for the illuminations and couldn’t have picked a better place to stay.

Friends_and_family Family

2/10

Poor

24 Sep 2023

Taomi

Expected better from a family resort

The room I originally got given was not cleaned. The gentlemen didn’t know what to say , I was moved to another cabin , however the lamp was ready to be binned. It was very cold inside. Very small and not enough lamps for the desk underneath. I appreciate it was kids and family. But what do you have to accommodate business? The pics below are what I turned up to. I wasn’t happy , I checked out but I couldn’t explain my problems as it was very busy on Saturday morning. I would like to be compensated as it was a disaster.

Business

4/10

Poor

11 Sep 2023

amanda

wouldnt stay again

The hotel staff were friendly but the accomodation is in serious need of updating and cleaning, we had little bugs in the fridge and the carpet was absolutely disgusting, a carpet cleaner would help if it cannot be replaced. the place is fab for matlock bath and we had a good day in the park but having a separate access for the park would be good as you have to walk up or down to access the park but wouldnt stay in the accomodation again.

Friends_and_family Family

2/10

Poor

10 Sep 2023

Angela

When picking up my room key the manager said id underpaid for my room so charged me an extra £16.75 which I duly paid. Having them checked my bank in the morning I could see Id clearly paid the corrext amount. I went to ask for a refund and they said they couldn't at 8am as no manager was on the premises..

Leisure Self

10/10

Exceptional

26 Aug 2023

Verified traveler

Rooms are housed in converted shipping containers- but were well equipped, clean and comfortable. Bunk beds were a big hit with our children (6&9), being right next to the park was a huge bonus for us. Though not really our “thing” the entertainment for the children in the evening was actually really good fun, followed by toasting marshmallows round a fire pit. Then a visit from “Gully” the park mascot in the morning also brought some smiles. Staff were all friendly and helpful- with a big dose of common sense. At breakfast one small child was quite upset by the arrival of a 6ft tall mouse, Gully’s helper very sensibly moved Gully out of the room to the hallway, and came back to see the child in question to make sure they were ok. Top marks. On the negative, the sink in the en-suite is on top of the toilet cistern to save space, but tricky to brush you teeth for smaller people, and although the dinner we had was good, served quickly and reasonably priced, it would be greatly to have a bit more variety out side of burgers/veg burgers, nuggets and fries. Overall recommend.

Leisure Family_with_children

8/10

Excellent

12 Aug 2023

Matthew

A fun short stay

We booked a night stay on the way home from a short break and it seemed like a fun option. The theme was nice, my eldest is a huge Harry Potter fan so loved the Wizard Theme, the view was amazing, good showers and the bed was comfortable. The only real downsides was the temperature, no air con, no fan and although we had a balcony and the option to leave wide open, this was not an option as the minute we did all sorts of bugs found there way in (one of the draw backs to all the beautiful foliage Matlock Bath is famous for) and the breakfast option was a little confusing and not really worth the £25 we paid for it (£2 for a bowl of cereal?) but overall it’s a fun place, if I was looking for a place to stay outside the summer months this would definitely be up for consideration

Friends_and_family Family

2/10

Poor

28 Jul 2023

Annie

Horrible

Not have hot water for bathing, and the front desk off at 21:00, nobody can help.
Horrible experience.

Friends_and_family Family

10/10

Exceptional

12 Jul 2023

Carly

Great place and very reasonable in price for a family of 5

Leisure Family

10/10

Exceptional

28 Jun 2023

Gillian

Loved the attention to detail of the clean and well equiped themed rooms.

Leisure Self

10/10

Exceptional

20 Apr 2023

Xia

It was great family stay, friendly and helpful stuff .

Friends_and_family Family

4/10

Poor

16 Apr 2023

Shane

Not good at all

Shower had hairs in it, mould on windows and all around the bathroom, and the room smelled damp.

Friends_and_family Family

10/10

Exceptional

17 Mar 2023

Mary

Gulliver's resort is a theme park. It was closed for the winter, but the accommodation is good. We had a room that could be used for self catering and would be big enough for a family.

Leisure Partner

10/10

Exceptional

19 Feb 2023

Paul

Beds were uncomfortable. Apart from that brilliant

Leisure Partner

10/10

Exceptional

12 Nov 2022

Edina

A perfect stay

Great place,lovely views over Matlock Bath.
Spotlessly clean

Business Self

10/10

Exceptional

28 Oct 2022

mark

Outstanding staff, all great value.

The Park is always good fun, quite traditional and great for younger kids.
The accommodation was great, very clean and very comfortable.The big win was the kids evening entertainer. If the hotel is reading this, then you need to keep him. He is all my kids have talked about. He was on duty on Wed PM 26 Oct. we all agreed, the best entertainment we have ever seen and the kids and parents there had a whale of a time.
The only bit to improve was the food standards, it was pretty average but then we weren't paying high end rates so it was fair enough.
We will definitelybe ging to stay again.

Friends_and_family Family

8/10

Excellent

02 Oct 2022

Michael

Unusual place to stay

The park was closed but the cabins were available which meant a quiet night. I suspect it may not be so nice when the park is busy with children. Easy walk to pubs and shops (a bit steep on the way back!).
Very small cabin with double bed and bunks. Just enough room for two people but not too bad at the price or if you have been to Japan. Having a small wash basin behind the toilet makes cleaning teeth interesting but shower was fine for a small person.
Good value for one night, friendly staff.

Partner

10/10

Exceptional

03 Sep 2022

Carole

Very welcoming staff, a dream for children.

Friends_and_family Family

6/10

Pleasant

03 Sep 2022

Sarah

No the worst, but I won't be going back.

My stay was 'ok'.
Easy to find. Friendly staff. Easy check in..
However.. the 'cabin' was a metal storage container which had been turned into a room. First impression was the overpowering smell of air fresheners, I had to unplug one and leave the door open to let it dissipate. Once that had died down, the smell it's covering was odd. Vaguely like cat wee..just odd.
The room was lovely and clean though and nicely decorated.
I had to ask for milk pots. No TV remote. No WiFi and it being a metal box meant no data signal.
I was given room 30, which has a metal staircase running alongside, so I felt every step of every other resident of the 5 or so other 'cabins'.
There's a reason this is the cheapest in the area.

Self

6/10

Pleasant

14 Jun 2022

Joel

Basic for adults. Lots for kids. Limited breakfast options

Leisure Family_with_children

8/10

Excellent

28 Mar 2022

Margaret

Great fun room. The kids enjoyed it although a bit more space would have been nice but okay for one night.

Leisure Family

6/10

Pleasant

26 Mar 2022

Kirsty

The view was amazing and very tranquil and peaceful. The balcony was very spacious and the valley view was breathtaking.
However the children's room was a little bit damp and the beds were slightly wet!
The overall experience was so unique and the location is perfect for a getaway even if the theme park is closed. We got a family room for 5 at a snip too! Very enjoyable even with the slight issue with the children's beds

Leisure Family_with_children

10/10

Exceptional

17 Feb 2022

Joey

Stayed in the Wizard room. Lovely room, nice and clean and the kids loved the separate bunk beds section. Staff were very welcoming and I thought the evening entertainment for adults and kids was a really nice touch. Would definitely stayed there again.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2021

Emily

Excellent stay

We stayed in the pirate retreat room and it was super.
The room was plenty spacious for 2 adults and 2 older children, 10 & 13.
It has a triple bunkbed in a separate room to our double bed.
Every part of the room was decorated in theme and we all loved it. The park was quiet (we went in December) and clean. Staff were very helpful and polite.
Matlock is a stunning place to stay, we only found this accommodation by chance and thought we would give it a chance, so glad we did!
I would definitely go again while the park is closed or open. Excellent, can't wait to go again.
Inc, x2 tv's, microwave, mini fridge, utensils onsite pizza restaurant who deliver to your door, free parking, wifi, toiletries etc.

Friends_and_family Family

10/10

Exceptional

17 Sep 2021

Paula

Princess Retreat

Fabulous warm welcome. Staff were incredible and couldn’t do enough for us. The accommodation was very comfortable with everything you’d need for a family. Stunning views. Would definitely go back.

Friends_and_family Family

10/10

Exceptional

25 Jul 2021

Natalie

Great stay. Staff were more than accommodating.

Friends_and_family Family

4/10

Poor

21 Jun 2021

JAMES

Unhappy customer

Paid a lot of money to spend the night in a shipping container. It was very tight for space and nothing like the pictures on my booking with hotels.Com. the breakfast on site was a sausage and hash brown cob. Went as a treat for my 3 year old son but wasn't worth the money at all. The character visit kast about 5 minutes and many missed out by not being there on time. Only 3 sachets of coffee with paper cups. Overall complete waste of time and money

Friends_and_family Family

10/10

Exceptional

18 May 2021

Benjamin

A Pirate's life for me

Stayed in one of the Pirate rooms, excellent attention to detail and well equipped room. Very quiet in the evening and only a short walk to restaurants etc. Staff are very friendly and helpful

Friends_and_family Family

10/10

Exceptional

05 Sep 2020

Rachel

Princess room stay

Lovely room. Daughter thought it was great and she can't wait to stay again.

Friends_and_family Family

4/10

Poor

18 Aug 2020

SP

The room was very very small with toilet/shower like a flight toilet. It was a portacabin converted into rooms.
very small for 4 person (a family of 2 adult and 2 children) to fit in comfortably. possibly it was meant only for 1 night sleeping for Gulliver's kingdom visit?

I would recommend that all hotels/B&B should put their photos (which can appear very deceptively large) with accurate measurement and floor plans for customers to understand what they are booking.

Looking back I should have booked a B&B nearby.

Leisure Family

8/10

Excellent

06 Aug 2020

Amber

Nice stay

Room was nice but small we had a travel cot in there and it was a tight fit, probably better for older kids.

Friends_and_family Family

10/10

Exceptional

12 Mar 2020

Alison

Fairytale property. Lovely views. Would be a great place to bring kids. But we enjoyed it without kids.

Friends_and_family Partner

10/10

Exceptional

17 Oct 2019

Carol

Gulliver's kingdom & Matlock Bath

Would definitely recommend staying here. We went with 3 grandchildren of varying ages & they all loved it. That's not easy these days. Went round Matlock itself & up the Heights of Abraham. Quite an exhilarating experience for all

Friends_and_family Family

10/10

Exceptional

20 Sep 2019

Josh

Family visit

It as a fantastic hotel for a great price

Friends_and_family Family

8/10

Excellent

11 Sep 2019

David

Good Family Room

The accommodation was very good, clean, well presented, plenty of towels and all the basic things you need for a family of 5. Our night was very good. Our only comment is that as it is now \"out of season\" the park and attractions were not open and this was not stated when we booked. In our particular circumstances this did not matter too much as we were in the area for other things.

Friends_and_family Family

2/10

Poor

07 Sep 2019

Mariusz

Absolutely overpriced hotel!

Friends_and_family Family

10/10

Exceptional

31 Aug 2019

Ria

Lovely place to stay with kids , it was nice and clean and easy access to lots of places .kids loved it

Leisure Family_with_children

4/10

Poor

27 Aug 2019

Verified traveler

The pirate cabin looks fantastic just really let down by the cleanliness. Stains on bedding and pillows, dirty carpet and foisty smelling room. Really needs a good deep clean then would be perfect. Must add on a more positive note that all staff were lovely.

Leisure Family

10/10

Exceptional

08 Aug 2019

Deborah

The most amazing hotel experience ever!!

Family