Name: Holiday Inn Mansfield - Alfreton by IHG
Address: Carter Lane East, n/a, Derbyshire, DE55 2EH, GB

10/10

Exceptional

21 Jul 2026

Roberta

We had an accessible room with twin beds and a wet room shower. It was lovely and clean.
I am never sure why the accessibility bathrooms are never quite right in their design.
Whilst there was a shaver socket, there was no shelf near the sink to put things on. The area that had space had the towels place there but there was not enough protection from the shower curtain to stop water getting to that area until I altered the way the shower curtain was hung to keep the towels dry and our wash bags but that then left the floor by the sink getting splashed ! The actual sink was very small and set at a height for wheelchair use but you’d have trouble getting a wheelchair in there. The bathroom needed to meet the needs of my partner which the shower seat provided did but it was difficult for me, his carer, to wash at such a small low sink ! Mirror did not have condensation clearing finish which was disappointing!
It was fine for a one night stop over but not for a longer stay. We enjoyed the menu choice in the evening and the food was tasty and served well. Breakfast was the same, very helpful staff and a good selection.

Partner

10/10

Exceptional

15 Jul 2026

Yoly

Room was very clean. The air conditioning was amazing. Real A/C. Plenty of parking. Breakfast was good. The facilities are new.
Our room cleaner was “Mell”

Business

10/10

Exceptional

09 Jul 2026

Kevin

This was an excellent hotel with great staff throughout.

Partner

10/10

Exceptional

05 Jul 2026

Lee

Lovely clean room

Breakfast was very good

Comfortable large bed

Always use the Holiday inn with no issues

Partner

10/10

Exceptional

29 Jun 2026

Russell

Very spacious car park the staff were incredibly friendly and gave me an extended checkout of 12 noon which was really helpful the room was lovely very clean and the air conditioning for this time of year was absolutely amazing always tend to try and use this hotel when I travel to this part of the country for the above reasons

Self

10/10

Exceptional

10 Jun 2026

Krzysztof

Great hotel with a lovely atmosphere. The staff were very friendly and helpful, and everything was clean and comfortable. I really enjoyed my stay and would happily recommend this hotel.

Self

10/10

Exceptional

31 May 2026

Barry

Very nice room and we dined in the restaurant in the evening and had a good meal at reasonable prices. Can’t fault the hotel and would stay again. Staff very attentive

Partner

6/10

Pleasant

21 May 2026

Andrew

Room wasn’t that well cleaned. The bath plug didn’t stay closed properly so couldn’t have a bath without the water leaking out.

Self

10/10

Exceptional

19 May 2026

Lee

Another great stay here. Will stay again in a few months, perfect for what was required

10/10

Exceptional

09 May 2026

Jeremy

Brilliant dog friendly hotel.

Partner

10/10

Exceptional

22 Apr 2026

Errol

Our stay was great in all ways. Great breakfast. Lots of parking. We would stay there again.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Andrew

Great stay, clean and helpful staff

Partner

8/10

Excellent

17 Apr 2026

Shanbagavalli

great decor
would recommend air con as summer approaches

Friends_and_family Family

8/10

Excellent

13 Apr 2026

yemi

Staff were polite and welcoming. The lady at the desk in the dining room took time to walk around checking guests were OK. I gave an overall 4- star because my request for late check-out wasn't effected and I had to go back to reception to get it implemented.

Self

10/10

Exceptional

12 Apr 2026

Hilary

Really helpful and friendly staff. I was staying with my disabled father and the team went out of their way to make sure that he was comfortable

10/10

Exceptional

12 Apr 2026

Terry

Yes Breakfast had a good variety.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Lynn

Breakfast was brilliant, room very clean, dinner excellent value

Partner

10/10

Exceptional

07 Apr 2026

Linda

No pool
But plenty of shops and places to eat

10/10

Exceptional

06 Apr 2026

Linda

Ideal for us as we have family members living nearby

Partner

8/10

Excellent

06 Apr 2026

Stephen

We were greeted at 7pm by a wonderful front desk agent who kindly booked us in for a meal. From this point onwards the staff made our stay pleasant. The only disappointment we had was that the pool that was advertised on the website was no longer at the hotel hence the 4stars for amenities.

Partner

8/10

Excellent

29 Mar 2026

james

Lots of parking and electric car charging on site , nice cooked Breakfast / Bar close to a designer outlet and other pub/restaurants easy access to and from the motorway .

Partner

6/10

Pleasant

19 Mar 2026

Andrew

Normally food service is quite good however this staff were slow with ages in between courses I even had to disturb their conversation to ask where my next course was. Reception staff amazing as always.

Self

10/10

Exceptional

18 Mar 2026

Ken

Spacious well equipped room. Quiet inside the hotel and very little noise heard from the adjoining M1.
Plenty of parking. Excellent breakfast with quality produce and helpful staff to assist if required.

Family

10/10

Exceptional

07 Mar 2026

Emmy

No complaints, we chose this hotel as it had a gym and although it was small, it was reasonably well equipped, enough to do a decent workout, but if there were more than a few people in it could get cramped quickly. Would stay again if we were in the area

Partner

8/10

Excellent

02 Mar 2026

Marie

The room was good, a bit cold until we found the thermostat!

The staff, as always, are very helpful and that includes Reception staff, Bar Staff and restaurant staff.

Partner

6/10

Pleasant

25 Feb 2026

Andrew

Bar and restaurant great. Staff very friendly and food is very nice. Room was adequate but the bedding had what looked like blood stains on them which put me off so I slept on top of the duvet.

Self

10/10

Exceptional

23 Feb 2026

GLENN

Very friendly and helpful staff. Room clean and comfortable. Would stay again.

Self

10/10

Exceptional

01 Feb 2026

Fiona

very clean room. And in good condition. All was of a high standard. I am very particular and would recommend this hotel.

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Kathryn

Very clean, comfortable room, friendly staff

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Andrew

Everything

Business

10/10

Exceptional

05 Jan 2026

Julie

Great hotel with good facilities. Unfortunately we had a fire alarm at 3am which disrupted our first night stay.

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Stephanie

Room was clean , staff helpful and pleasant

Partner

2/10

Poor

23 Dec 2025

Andrew

Stayed for 1 night, fire alarm went off at 3am. Everyone went to the muster point. One member of staff had a really bad attitude and another came outside with a clipboard asking people for their room number. This would work if he had asked everyone instead of asking a couple of people and then missing some out and then asking others. It was an absolute joke. Turned out to be an issue in the control room. Finally got it turned off around 3:30am we all went back to the rooms. Just about managed to fall asleep again and bang the alarm goes off again after 4am. That was enough for me I got up and left. If you want a sleepless night and rude staff then this hotel is right up your street. Definitely not for me.

Self

2/10

Poor

20 Dec 2025

Matthew

Breakfast was horrible and there was no heating or hot water

Business Self

10/10

Exceptional

10 Dec 2025

Kanishka

Clean room, polite staff.

Business Self

10/10

Exceptional

08 Dec 2025

alistair

Staff were friendly and welcoming

Partner

10/10

Exceptional

07 Dec 2025

Cameron

Ace

10/10

Exceptional

05 Dec 2025

Jane

Lovely comfy, clean room. Delicious breakfast. Very pleasant and helpful staff. Would certainly recommend this hotel

Partner

8/10

Excellent

10 Nov 2025

Linda

First time in a holiday inn, great hotel the food was expensive for a plastic and tomato sorry cheese toasted sandwich maybe i would have enjoyed it more had it been toasted !! TV in my room was not working so had to walk a long way down to reception to get help that was done straight away, a lot of talking after i had gone to my bed from where i do not know as my bed was so so comfortable that i put up with it, would definitely stay again

Leisure Self

10/10

Exceptional

04 Nov 2025

Simon

Was very impressed with cleanliness of the hotel and room.

Partner

10/10

Exceptional

28 Oct 2025

YVONNE

Surprising very good. From the meet and greet to the room cleanliness and size of the room to all the hotel staff we encountered. It was a great place to stay.

Leisure Partner

8/10

Excellent

27 Oct 2025

Melanie

Very nice room except that the mattress was awful and had a big dip in the middle and could feel the springs. Rung reception and managed to change to a room 2 doors down. Not ideal to change rooms at midnight but was unable to change mattress.
Staff was very friendly and the man on reception was very helpful when changing rooms

Leisure

10/10

Exceptional

26 Oct 2025

ian

Beautiful cleaned room . Breakfast was very good.

Premium room King , was fresh and updated.

Lovely room for our location.

Partner

10/10

Exceptional

18 Sep 2025

Sean

Lovely stay

Stayed before taking on a running event locally the next day and was spot, Spacious clean and quiet rooms. Just off the motorway so not to far out our way. Breakfast was lots to choose from shame we had to be away early to full enjoy it all.

Partner

8/10

Excellent

05 Sep 2025

Marie

We’ve stayed here several times and always enjoyed our stay. Food in the restaurant is good and service is excellent. (Twice I have said the coffee is dreadful, but there are now new machines which are better.) will stay next time we visit my sister.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Brian

Close to the M1 and as we were visiting family it was in the right place and there was shopping nearby which was excellent. The hotel was easy to find and everything was excellent especially the staff who were very polite and helpful. When we visit again in the new year we will be staying here again.

Leisure Family

10/10

Exceptional

15 Aug 2025

Verified traveler

Great hotel

The staff are all very friendly and attentive, the rooms are well maintained and clean and the breakfast is good.

Business

10/10

Exceptional

04 Aug 2025

Janet

Book in easily friendly staff on reception also polite staff friendly throughout the stay. Good sized room and bathroom and the fridge was a bonus as tea and coffee facilities were topped up daily.

Leisure Self

10/10

Exceptional

02 Aug 2025

Karen

Superb hotel and amazing value.

Lovely newly refurbished room. Great restaurant, food delicious- service was a bit patchy but didn’t impact on enjoyment. Brilliant for outlet shopping just down the road. Plenty of parking, relaxing areas , good gym facilities. Great stay and such good value with a gorgeous full breakfast included! Top knotch. Definitely will return.

Partner

10/10

Exceptional

29 Jul 2025

Lee

Very Good

Always very good. No problems

Partner

10/10

Exceptional

27 Jul 2025

Philip

Lovely clean spacious rooms. Staff very pleasant and polite, bar staff wasn't always available - at one point, had to ask reception for service.

Leisure Partner

10/10

Exceptional

27 Jul 2025

mark

The staff were amazing, the food was delicious and the room was very clean and quiet, we had a relaxing and enjoyable stay

Leisure Partner

10/10

Exceptional

25 Jul 2025

Deborah

Exceeded my expectations !

I enjoyed my trip to this Holiday Inn Express much more than I expected. Very friendly, well organised and cleaner than most hotels that are a lot more expensive.
I would definitely stay there again !

Friends_and_family Friends

10/10

Exceptional

21 Jul 2025

Verified traveler

All good

Partner

10/10

Exceptional

13 Jul 2025

Chris

Excellent

Last here 11 years ago, can't remember bar or food area last time but great addition, staff very friendly and very helpful, room had everything needed Inc aircon

Partner

8/10

Excellent

06 Jul 2025

Mandy

Definitely recommend

From the warm welcome we received on checking in to the friendly goodbye we enjoyed everything about our stay. Breakfast was perfect and the lady in charge was helpful, friendly and very accommodating to us even though we were late to breakfast. Everywhere was spotless throughout the hotel

Partner

8/10

Excellent

19 Jun 2025

Windson

Great location

Partner

4/10

Poor

17 Jun 2025

Lawrence

Bland building, in keeping with Motorway hotels.
Room was comfortable BUT ...
Curtains no not cover the window, so woken up by daylight, when the sun starts to rise.
If Premier Inn can use black out curtains, that cover the whole window, surely the Holiday In should be able to.

Business Self

6/10

Pleasant

16 Jun 2025

Julie

The room was outstanding. Comfortable bed, fridge, safe, chairs and a clean shower room. The shower could do with a descale, as the water was going in all directions from the waterfall shower head. The main problem with the room was that it was noisy. The fridge was in a cupboard which made the fridge more noisy than it should have been. Everytime the thermostat switched it off or on, it went with a bang! Also we could hear everything the people in the next room were doing ( as in talking,making a cuppa, their tv etc). Such a shame as it really let the room down.

Leisure Partner

2/10

Poor

02 Jun 2025

Buddy-Joe

Soap containers were empty. Took 2hours of multi requests for soap. Apparently all rooms have NO AC. Room was 27c. Minimal ability to open the window- so almost no ventilation. Offered a fan... this was of no help. Food poor quality. Rooms on 1st floor still require youb to walk a flight of stairs... Overall, I had I had a very poor experience at this Hiltonn Double Tree. Save your money and stay at the nearby Hilton Garden. I certainly won't be back.

Business

8/10

Excellent

01 Jun 2025

Adrian

Stay was fine, it was spoiled by the poor, none flexible expedia booking process.

Leisure Partner

8/10

Excellent

25 May 2025

Sandra

Ok but could be better

Everything was as expected. One member of our party added 2 extra nights and had trouble every day with the room card, couldn’t get access.

Friends_and_family Family

8/10

Excellent

12 May 2025

Robert

Fine if you like a firm bed

Nice hotel
No bath despite it saying there was.
bed very firm.

Partner

10/10

Exceptional

28 Apr 2025

Mitchell

The staff was friendly, rooms were cleaned daily

Leisure Self

10/10

Exceptional

27 Apr 2025

Pamela

Great stay and a lovely room

Leisure Partner

8/10

Excellent

22 Apr 2025

Matt

All good

Leisure

10/10

Exceptional

06 Apr 2025

Lisa

Excellent stay :)

Excellent location, great facilities - was lovely to have a fridge in the room. The staff were all fantastic and we really appreciated the reception staff giving us plates/cutlery/condiments for food in our room. Huge thanks to Anna on reception for contacting me and keeping my medication safe when I left it behind. Overall a really pleasant and enjoyable stay. Will definitely stay again if we’re in the area.

Partner

4/10

Poor

31 Mar 2025

Clive

The hotel is clean but the bed was uncomfortable with lumpy pillows. Poor nights rest.
The hot breakfast buffet was cold.

Leisure Family

10/10

Exceptional

23 Mar 2025

Mrs Heather Brittain

Solo travelling, was easy and felt safe.

Business_and_leisure Self

10/10

Exceptional

23 Mar 2025

Jacqueline

Very friendly

Stayed for one night.very clean,staff friendly
Have previously stayed in the past for family
wedding.

Partner

10/10

Exceptional

16 Mar 2025

Terry

Normanton break away

Very friendly helpful staff. Could not fault the cleanliness and comfort of the accommodation

Friends_and_family Family

4/10

Poor

13 Mar 2025

Darren

Disappointed

Adjacent rooms very noisy. Superior room was not great. The hotel almost feels too big for the bar and food areas, people wandering the corridors shouting down their phones, very strange place. No air con or heating, two tiny radiators left in the room instead.

Business

10/10

Exceptional

06 Mar 2025

Verified traveler

Short work trip

Bustling restaurant for the morning and evening. Food was good, but dinner price might be a bit high (but thats mainly due to the country's rising cost and inflation).

Room was great, modern, comfortable, clean. Questionable shower design that might lead to small puddles outside due to the cubicle is risen and the inner drainage is shallow, plus not much of a screen to contain water bouncing off the inner cubicle to the outer floor. Water pressure could be better.
Rooms with connecting doors should be removed (sealed) or not given to guests who dont know their neighbors. Could literaly hear them showing affection to each other and other times their TV.

Other than that, plenty of car parking space, large compound and you dont hear the motorway either as its just far enough.

Business

10/10

Exceptional

28 Feb 2025

Verified traveler

Lovely hotel, clean spacious and restaurant was super
Room was spacious and clean

Partner

8/10

Excellent

15 Feb 2025

Michael

Great hotel very pleasant staff only problem sink was blocked and no hot water but both where sorted apart from that great value for money paid

Partner

6/10

Pleasant

09 Feb 2025

Brian

Having stayed here previously and had a great experience I was unhappy that due to cutbacks the pool and spa facilities had since closed. The dinner menu very basic and not what it used to be. The staff were still great and helpful and the hotel was still clean.

Leisure Partner

8/10

Excellent

04 Feb 2025

Marc

Great hotel. Very clean and comfortable with good food. There is bit of an issue with quite a lot of vermin in the car park and especially near the bins.

Business

6/10

Pleasant

01 Feb 2025

Sharna

I've stayed in this venue a few times for work. Unfortunately this time there was hair in my shower and on the wall when I went to go and use it, but as it was late when I noticed I couldn't be bothered to move my room as I had unpacked and had an early start. If you do have an issue with your room let them know while you're on site regardless of the time, as they won't acknowledge anything if you bring it to their attention after.

Business Self

10/10

Exceptional

30 Jan 2025

MICHAEL

Perfect for a business trip

Stay here quite often as I work in the area.
Large, safe car park (free).
Friendly staff, nice atmosphere.
Room clean and modern.
Buffet breakfast from 6:30 which is always nice with plenty of choice.

Business

8/10

Excellent

30 Jan 2025

Jacqueline

Modern room with comfortable bed in a quiet room.

Partner

10/10

Exceptional

20 Dec 2024

MICHAEL

Perfect for a business trip.

Large (free), secure car park.
Friendly, helpful staff.
Bedroom was clean, modern and comfortable.
Breakfast was great with lots of options.
Competitively priced.

Business

10/10

Exceptional

15 Dec 2024

Mark

Great stay!

Comfortable, clean, friendly and convenient!

Friends_and_family Family

8/10

Excellent

10 Dec 2024

Rajvinder

Nice and comfortable stay.

8/10

Excellent

09 Dec 2024

MICHAEL

Perfect for a business stay.

Clean, comfortable, affordable modern good food friendly staff large car park

Business

10/10

Exceptional

21 Nov 2024

Gregory

Spotlessly clean, friendly service and staff, drinks on the expensive side, comfortable bed, good size room.

10/10

Exceptional

19 Nov 2024

Anthony

Great stsy

Friendly, professional staff
Warm room.

Partner

8/10

Excellent

18 Nov 2024

Verified traveler

Very good, except for food availability problems.

All very good , except for the significant lack of availability of dinner on both nights of our stay, due, we were told, to very large event on both nights. We were not told of this until our arrival although it must have been known well in advance.
On the Sunday morning the drinks machines were breaking down and queue for cooked food was very long. The staff were over loaded and unable to resolve coffee machine problem. Chaotic.

Friends_and_family Family

10/10

Exceptional

31 Oct 2024

Karen

This hotel is excellent for its free parking, super comfortable beds and pillows, cleanliness and the staff are so helpful and welcoming.
Great stay for business travelers

Business

8/10

Excellent

19 Oct 2024

Glynis

Very nice hotel

Lovely hotel. Nice and clean. Rooms a decent size. View of a roof but didn't effect our stay. Room only had a shower which was disappointing as the website says twin rooms have a bath/shower combination. Dined in the restaurant which was very good.

Friends_and_family Family

8/10

Excellent

29 Sep 2024

Verified traveler

Great stay, but food service is slow and

8/10

Excellent

29 Sep 2024

Verified traveler

A good base with a warm welcome.

The room was good, the reception staff were great, the food was delicious - but, oh dear, the staff in the restaurant need to improve.

Partner

8/10

Excellent

07 Sep 2024

heidi

Helpful staff, clean and tidy. Updated since my last stay and room was comfortable. No lift

Business

8/10

Excellent

03 Sep 2024

Kishore

Welcoming staff

Business_and_leisure

10/10

Exceptional

01 Sep 2024

DEBORAH ANN

We had a very nice stay,it was very clean and tidy.
Staff were friendly especially at breakfast,they went above and beyond to make sure our breakfast was good.

Partner

8/10

Excellent

26 Aug 2024

Michael Edward

every helpful staff

The staff very welcome, helpful and friendly. We stayed here 18 months ago and we did think it would be Good but one thing that has been taken away is the swimming pool which we were thinking would be nice in the mornings but no, pitty.

Partner

10/10

Exceptional

25 Aug 2024

Georgia

Nice clean quiet hotel, perfect stop off.

Leisure Partner

10/10

Exceptional

22 Aug 2024

Rafal

Clean rooms and friendly staff

Leisure Family

10/10

Exceptional

21 Aug 2024

Alan

Great hotel. Will stay again. Very comfortable. Lovely breakfast and the evening meal was fine too. Very convenient for us.

Business_and_leisure Family

8/10

Excellent

21 Jul 2024

Colette

Ran out of strawberry jam for breakfast, plus had to wait for some cooked breakfast items being replaced when they had ran out. Otherwise, staff and the hotel itself was pretty spot on.

Business_and_leisure Partner

10/10

Exceptional

21 Jul 2024

Kirsty

A very pleasant stay

Lovely hotel, conveniently located straight off the motorway & staff very pleasant and helpful

Partner