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Mour Hotel

Nottingham · United Kingdom

LAKE VIEW DRIVE, Sherwood Park, . 0 .View location

8.0/10Excellent1,003 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort8.0/108.0
Condition7.8/107.8
Neighborhood7.4/107.4
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mour Hotel

Enjoy amenities such as a 24-hour fitness center and a terrace with scenic views. This hotel also features complimentary Wi-Fi, concierge services, and a cozy fireplace in the lobby. Dine at the on-site Bar & Grill restaurant and lounge or enjoy 24-hour room service.

Buffet breakfasts are available daily (6:30 AM to 9:30 AM) for a fee. Additional amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. The hotel offers 3229 square feet (300 square meters) of event space, including conference facilities. Free self-parking is available.

The 92 air-conditioned guest rooms feature Smart TVs with satellite programming, complimentary Wi-Fi, and private bathrooms with showers and hair dryers. Coffee/tea makers, phones, and desks are also provided for your convenience. Nearby attractions include Sherwood Business Park (1. 1 km), Portland Park Country Park (2.

8 km), and Felley Priory Gardens (3. 2 km). The closest airports are Nottingham (NQT) (30 km) and East Midlands Airport (EMA) (33. 2 km).

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Located in Nottingham, mour Hotel is on a lake, within a 5-minute drive of Sherwood Business Park and Felley Priory Gardens. This luxury hotel is 10.5 mi (17 km) from Motorpoint Arena Nottingham and 12.1 mi (19.5 km) from University of Nottingham.

Make yourself at home in one of the 92 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nottingham? This hotel has facilities measuring 3229 square feet (300 square meters), including conference space. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 15.95 per person
    • Pet fee: GBP 25 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out fee: GBP 25.00 (subject to availability)
    • Rollaway bed fee: GBP 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    Afrikaans

    English

    French

    Dutch

Nearby attractions

Sherwood Business Park 1 km / 0.6 mi
Felley Priory Gardens 3.2 km / 2 mi
Hucknall Church of St. Mary Magdalene 5.3 km / 3.3 mi
Sherwood Observatory 6.3 km / 3.9 mi
Notts Hollinwell 6.6 km / 4.1 mi
Edgewood Leisure Centre 7.2 km / 4.5 mi
Hucknall Flight Test Museum 7.6 km / 4.7 mi
Brokerswood Country Park 8.1 km / 5 mi
Burntstump Country Park 9.2 km / 5.7 mi
Making it! Discovery Centre 9.9 km / 6.1 mi
Field Mill 9.9 km / 6.2 mi
DH Lawrence Birthplace Museum 10.1 km / 6.3 mi
Newstead Abbey 10.1 km / 6.3 mi
Mansfield Superbowl 10.2 km / 6.3 mi
Bulwell Forest Golf Club 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 92
  • Number of floors (main building): 6
  • Double rooms: 92
  • Accessible rooms: 5
  • hotel
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  • Maestro
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
Show 41 more facilities & services
  • Harbour
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mour Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Mour Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Mour Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Mour Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mour Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    Mour Hotel

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Mour Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mour Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mour Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mour Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mour Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Mour Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Mour Hotel

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB

    Photos are not available for this room type.

    Mour Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mour Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mour Hotel

8.0
Excellent
1,003 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.8 /10
Neighborhood
7.4 /10
Amenities
7.6 /10
100 reviews shown
2/10
Poor
05 Aug 2026
Manuele
4.5 stars my A$$.
This hotel is a joke. Hasn’t been refurbished (at least) in a decade.

Carpet floor is totally damaged with bits hanging randomly here and there. Furniture chipped everywhere.

The breakfast was miserable in look & feel.
Not even comparable to a basic Travelodge.
8/10
Excellent
31 Jul 2026
Gayna
Room was lovely and clean. Carpets a little tired though. Bed was far too hard for my liking.
8/10
Excellent
29 Jul 2026
Kelly
Lovely hotel. Happy with the service
8/10
Excellent
28 Jul 2026
Craig
Would definitely stay again. Restaurant staff were amazing, so was reception.
4/10
Poor
27 Jul 2026
andrea
The room had cob webs, bathroom flooring was cracked and broken. The flooring its self in the bedroom was awful and made of plastic, no decent size wardrobe its a slot at the side of the bed hidden and the kettle was hidden in the other slot of the bed on the other side.
Table was marked and just awful. My TV was interrupted 2 times by someone sending there apple code to connect. This was a quick over night stay as a stop off. I will never stay here again. Also the prices for the food are crazy.. £16 for a sandwich is diabolical.
4/10
Poor
22 Jul 2026
D
Parking Free a plus
Hotel a little tired
Evening meal pricey so had the fish and chips, really very poor quality
Hotel could be nice with some parts refreshed and a decent menu
10/10
Exceptional
21 Jul 2026
Barbara
Suited are need to stay local to family.
10/10
Exceptional
15 Jul 2026
Sarbjit
Gym is lacking
Self
6/10
Pleasant
14 Jul 2026
craig
Carpets are thread bare in places both in corridors near the lift and also as you enter your room. Black silicone in the shower base and mirrors not cleaned properly.
Breakfast was terrible, all very dry and un appealing. Fried eggs that had been under the headlamp so long they had turned to rubber, bacon you could resoul your shoes with. Holiday Inn far better and 1/3 the price.
Didn't eat in the bar [ not restaurant] as the prices were very unreasonable. I have eaten in London hotels for less.
Self
8/10
Excellent
09 Jul 2026
simon
Great food, bar, staff, AC, carpets getting a bit threadbare tho - only reason for star downgrade
Self
8/10
Excellent
05 Jul 2026
Mase
Great for a nights stay although the receptionist didn't have a clue about anything.
❌️ *No early check in as requested.
*No twin beds as requested we got a double bed with two mattresses (which were not comfy at all)
*No sockets next to the bed.
✅️ *easy access to many attractions
*Easy parking
*Lovely bar area
*Very clean
Definitely would stay again 👍
Friends
8/10
Excellent
05 Jul 2026
Gillian
The hotel is a little tired looking, room was okay and clean. Location was near (about 7 mins drive, not walkable) to the Park and Ride for Nottingham City Centre, then an easy 25 mins tram journey in. Not sure if there was an easier method. Staff were helpful and friendly.
Family_with_children
6/10
Pleasant
05 Jul 2026
Les
Wasn’t too impressed when arrived at the pre agreed early check in to be told that we may not be able to check in then minutes later handed keys - unnecessary stress at the start of our trip.

Also very disappointed that friends of ours who had booked a room without breakfast were allowed to help themselves to a free breakfast buffet for two people to take up to their room whereas we had paid full price
Partner
8/10
Excellent
03 Jul 2026
Richard
We stayed for night, Overall a good clean hotel, but check in experience was weird! Only one staff member on reception. The booking software didn't seem to be working. We were given the wrong key (access card) which let us into a room already occupied, thankfully the guests weren't there, just their open luggage, but this could have been incredibly embarrassing.
Moar hotel needs to urgently review its check in process and staffing levels on Saturday afternoons. As their check in software allows guests access to other guests rooms it needs to be replaced.
Friends_and_family Family
2/10
Poor
24 Jun 2026
robert
75 minutes to check in, and the gym consists of 4 pieces of equipment, all of which are broken (bike, cross trainer, treadmill and rower all broken in someway so unusable)
Self
10/10
Exceptional
22 Jun 2026
Jayne
Convenient location close to M1 (but not too close). Great car park (with several EV chargers) surrounded by trees. Huge reception with comfy sofas. Great check in by polite and efficient staff. Good size room with masculine decor. A little worn around the edges but very clean. The extremely firm bed suited us. We liked the views from the 4th floor (there were lifts). We used the hotel to break a long journey. The restaurant was slightly pricey, but our food was good. We didn’t stay for breakfast.
Partner
8/10
Excellent
18 Jun 2026
Kamal
Very good
Self
10/10
Exceptional
17 Jun 2026
Krzysztof
I had a very pleasant stay at this hotel. Everything was clean, comfortable, and well looked after. The food was amazing, with great quality and plenty of tasty options. The staff and overall atmosphere made the stay enjoyable.

The only downside was the gym, which was very small, and unfortunately the only treadmill was not working during my stay. Apart from that, everything else was excellent and I would happily stay here again.
Self
8/10
Excellent
16 Jun 2026
Natalie
We really enjoyed our stay at the Mour hotel. The only think we had an issue with was that you could not book breakfast at time of booking and had to pay separately when checking in. The staff were friendly and helpful and the atmosphere was 10/10. We will definitely stay there again in future.
Partner
6/10
Pleasant
16 Jun 2026
Darren
Appreciate the hotel is in administration which won’t be helping the staff’s motivation but basic cleaning standards were below what you would expect - a used contact lense packet found under the floating bedside table. Very dated and in need of a new buyer which I’m sure will invest as it’s a unique property and occupancy was very high the night I stayed. F&B wasn’t what you’d expect of a 4* property
Self
8/10
Excellent
16 Jun 2026
Oscar
Pleasant overnight stay. Had half of 2 rolls of tissue which I thought may have been leftovers from previous occupants? I suggest giving whole rolls of tissues.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Karl
Nice room with a large clean shower room
Partner
10/10
Exceptional
14 Jun 2026
William
What a gem of a hotel. Staff were above and beyond helpful. Beautiful bathroom. Will definitely go back
Family
8/10
Excellent
14 Jun 2026
pelina
The breakfast was underwhelming. The bread bin was all crusts. Al's curtains in the room would be great.
Partner
6/10
Pleasant
12 Jun 2026
Graham Hughes
My room was nice, carpets are a bit worn etc. But it was alright. Worse thing is the restaurant. I didnt have breakfast as it was served to late for me, but i ate once in the restaurant for an evening meal. Half the menu wasn't available so I had a chicken burger. It was alright, but everything seemed quite expensive for what it was. I would have eaten here before, however, even though the restaurant looked empty i was told there was a long wait. However, there is a great steak house a short walk away. The gym is a waste of time
Self
10/10
Exceptional
01 Jun 2026
Rebecca
Great accessible room with amazing air conditioning
Friends_and_family Family
8/10
Excellent
30 May 2026
Mandy
Rooms were comfortable, didn’t like the Hugh step into the shower & Bath. Quite dangerous in the dark. Bar, parking and staff were all good. Breakfast choice and quality for £15.99 per person was quite limited.
Friends
6/10
Pleasant
30 May 2026
Liam
Don't accept cash, would be unlikely to return.
Business
2/10
Poor
29 May 2026
Luke
Poor cleanliness of the hotel rooms. Changed room and the second room was just as bad so left and booked elsewhere.
2/10
Poor
27 May 2026
Jason
Poor cleanliness of the rooms
Self
10/10
Exceptional
27 May 2026
Jonathan
Perfect. Quiet, comfortable, clean. Good breakfast too.
Partner
10/10
Exceptional
24 May 2026
stephen
Everything was perfect, only observation was that the carpets were looking tired.
Friends
4/10
Poor
17 May 2026
Martyn
Stayed here for one night. Rooms and bathrooms very dated and tired. Beds and pillows very uncomfortable. I went down for breakfast about 8am and everything was cold and had run out. No juice machine, just empty jugs. Sadly I wouldn’t recommend this hotel.
Self
10/10
Exceptional
17 May 2026
Victoria
Carpet threadbare in room
8/10
Excellent
15 May 2026
John
First time at this hotel, will book again when in the area. Staff friendly, room and bathroom very good
Partner
6/10
Pleasant
14 May 2026
Derek
The room was spacious with a large shower. The carpet was threadbare and the bed was extremely hard. I discovered that the restaurant prices were excessive, £23 for fish and chips, £37 for an 8oz RUMP steak!
A five minute drive took me to the Badger Box, extensive menu, great prices, £13 8oz Sirloin Steak, happy days.
Self
2/10
Poor
13 May 2026
Suzanne
Cold and noisy
Business Partner
4/10
Poor
02 May 2026
Lara
Very basic. Hotel room wasn’t what I thought it would be. There were hardly any plug sockets and everything was hard work for example the kettle situation was very faffy. Also the bathroom fan was so loud. Bed was comfortable but it just didn’t live up to expectations. The foyer was very meh! I arrived on a Sunday and there was no food available so I had to Deliveroo. Not what it appears to be online.
Self
6/10
Pleasant
29 Apr 2026
Chris
The accommodation is getting a bit tired
6/10
Pleasant
24 Apr 2026
Cristina
The rooms are spacious, but a bit dated. The mattress was hard for me. The bathroom needed tiles fixing, the shower was powerful and pleasant. We booked dinner at 7.30 pm waited for our simple grilled chicken almost an hour, no one informed us until we asked what is going on. The breakfast was shambolic -£24 per person and barely any food available, no pastries, we waited for fried eggs as they run out. The employees available as breakfast hosts were not welcoming and engaging at all, so disappointing. Overall not good value for the money.
Business
10/10
Exceptional
20 Apr 2026
Kimberley
Wonderful hotel. It was a lovely room and staff were friendly.
Partner
2/10
Poor
19 Apr 2026
Emma
Hotel initially looked nice but is in fact tired and in need of investment. The bed was so hard that I had to sleep in a chair all night, it was like a solid box. Breakfast was quite honestly dreadful and I am shocked at the standard of food and choice. Dreadful hotel
Family
4/10
Poor
07 Apr 2026
Mark
Worst bed I have ever slept in.
Self
10/10
Exceptional
07 Apr 2026
Stuart
room was clean and comfortable
10/10
Exceptional
15 Mar 2026
Mark
Lovely modern rooms and facilities. Staff are friendly and welcoming
Partner
8/10
Excellent
09 Mar 2026
James
Nice hotel, quirky. Though the music in the bar/restaurant was a bit loud. Other than that a nice enough stay. Lacking in wardrobe space but okay for an overnight close to the M1.
Self
8/10
Excellent
09 Mar 2026
Claire
Nice stay
Self
2/10
Poor
08 Mar 2026
Katrina
The hotel had a wedding on the day of our stay, which they used as the reason for very poor service and staff rudeness in the Restaurant. No Manager available to assist with over charging, inappropriate comments, cold food and very slow service. Won’t stay there again in the future.
Friends
2/10
Poor
08 Mar 2026
Maggie
Cold, shabby rooms. No proper wardrobe space. Scratched paintwork and threadbare carpets. Old shabby furniture.

The hotel lounges, bar and reception areas were very cold.

Dinner for 8 guests was a disaster as two meals were served cold. When asked to reheat, and did not return, our 2 guests told them to cancel as the rest of the group had nearly finished eating. The meals came back a good 10 minutes after the rest of the guests had finished, but were taken away again. Our 2 guests decided to go home, clearly and visibly upset and the remaining guests were extremely embarrassed. When we complained we were offered one drink. No meaningful apology. A member of kitchen staff came out and started laughing as though this was a joke. He said he had a wedding party to look after and gave us the impression that other paying guests were not his priority. Conversation between staff and guests got heated with staff now being belligerent resulting in a (allegedly) racist remark directed towards one of our party. We wanted to speak to the GM only to be told she had gone home. The following morning she was still not available. The bill for the whole dinner was charged to one member of the party who they managed to find out their room number. PLUS AN EXTRA DINNER i.e. 9 dinners. She DID NOT AUTHORISE THIS TRANSACTION. She will be escalating this complaint to the highest authority, as this episode was a complete disgrace.
Business Friends
6/10
Pleasant
12 Feb 2026
Tom
Rooms are worn, could do with a refresh!
Business
10/10
Exceptional
04 Feb 2026
Kevin
Clean room
Business Self
8/10
Excellent
27 Jan 2026
Kevin
Ive used this hotel for over 20 years when travelling for business in the area. Always a clean room, nice food, drinks and friendly staff. However last night there was a 'group in' and it seemed that no one else really mattered. I asked to book a table for 1 at 19.00 to be told that there was a group in and they couldn't really fit me in. After a 5 hour drive not what i wanted to hear. I was offered the bar to eat which didnt meet my expectations so i pushed back a little and the bookings manager fitted me in at 19.00. I arrived a little early as there was only 2 other people in the restaurant area. I was accommodated immediately. I was told i could have the table until 20.15 which was ample. I was sat on a table where i had to use my phone torch to read the menu.The back ground lighting could do with turning up! Food was as ever excellent if rushed as there were very few other customers using the restaurant. Presumably the decks were cleared waiting for the more important 'group' to arrive. I left the restaurant at 19.45 well ahead of my allotted time. Breakfast was moved to the bar area this morning - a first in 20 years. I believe this was because of the 'group' having use of the restaurant (it was empty at 07.00). Not a problem but it felt less organised for a more meagre selection. Groups will contribute more financially but it should not be at the cost of loyal returning customers. Im here again tonight so look forward to things returning to normal.
Business Self
10/10
Exceptional
16 Jan 2026
Martin
Lovely hotel, parking, rooms
Business Self
6/10
Pleasant
10 Jan 2026
Niamh
Delete ask why only hou aZ re 1d on
8/10
Excellent
07 Jan 2026
Del
.
4/10
Poor
07 Jan 2026
Peter
Disappointed. Looks like a Village Hotel, but it's not as good. They have tried with the decor, but overall the hotel is tired and needs work. Check-in didn't give me basic information and were more interested in taking a card pre-authorisation. Again room decor is nice, but it's tired - worn carpets, cracked tiling in bathroom and worn furniture, no sockets by bed. Had to leave shower for 10mins to warm up and even then was only lukewarm. Herringbone flooring in bar area all loose and coming up. On the plus side - comfy bed/pillows, quiet, decent food and service. Overall won't be staying again.
Business
2/10
Poor
17 Dec 2025
Michael
Staff didnt know what they were doing and didn't care, modern but run down, sooner it is sold the better.
Business
10/10
Exceptional
14 Dec 2025
Ian
Very clean room.
Business
10/10
Exceptional
11 Dec 2025
Kimberley
Lovely stay. Chic rooms, friendly staff and comfy bed
Leisure Partner
10/10
Exceptional
06 Dec 2025
Omar
Very lovely staff
Leisure Family_with_children
6/10
Pleasant
04 Dec 2025
Paul
No
Self
8/10
Excellent
02 Dec 2025
German
Nice place not helpful personal and there is not water in the room or mini bar as is a route hotel has no sense
6/10
Pleasant
27 Nov 2025
Theo
Ok hotel for a night’s stay. Slow elevators and really badly maintained stairs. Breakfast with not many healthy options
Leisure Family
10/10
Exceptional
15 Nov 2025
Alison
Very comfortable, clean ! Breakfast was lovely , staff were great!
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Angela
Comfortable room - good sleep
Business
8/10
Excellent
10 Nov 2025
Alan
Bedroom is comfortable, clean and spacious and staff friendly.
Business
8/10
Excellent
29 Oct 2025
Anthony
I didn't use the bar only breakfast
Business
6/10
Pleasant
27 Oct 2025
Ian
During previous stays I have had no problems with this hotel.
However, during this two night stay my room was not cleaned / serviced after the first night.
Business
6/10
Pleasant
27 Oct 2025
Charles
The room decor was a little overbearing and dark with little natural light, the mattress was a little on the firm side for my both my coleague in the next room and myself. The Gym saw its best days in the 80's...
Business
8/10
Excellent
22 Oct 2025
Robert
Clean room, good location but some staff require more training.
Business
8/10
Excellent
18 Oct 2025
Laura
Modern, spacious room. Staff very pleasant. Lots of parking. Bed very hard.
Leisure Partner
8/10
Excellent
12 Oct 2025
Michael
at a time of stress it was an oasis - apart from the tiny blip of booking a room suitable for our dog (and the staff couldn’t have helped more getting a work around) - it was great
Partner
10/10
Exceptional
28 Sep 2025
Toby
The rooms were clean well stocked the carpet could be better the bar was great the breakfast average for £15 but it is what it is.
Business
8/10
Excellent
27 Sep 2025
John
Nice hotel but rooms a little tired and need decoration. Location remote from other facilities and menu limited particularly for coeliacs
Leisure Partner
10/10
Exceptional
25 Sep 2025
b a

Pretty lovely hotel

The room was clean, large, comfortable, well stocked and very nice, Breakfast was poor though certainly not worth £15 but thats the only negative
Business
4/10
Poor
22 Sep 2025
Simon
Very tiered hotel for the money
Business
4/10
Poor
21 Sep 2025
Brandon
Bed was reallly uncomfy and food was really stale
Partner
6/10
Pleasant
17 Sep 2025
Ridthwan
nice aesthetic
4/10
Poor
14 Sep 2025
Adrienne

Once an upscale option but now a bit tired

I recommended this hotel to colleagues for this business trip as I had stayed there a few years ago just after it was renamed “Mour” and felt like it was a good option in comparison to the others in the area. While the vibe of the hotel remains upscale the interiors no longer match and are in need of refresh. The soft furnishings and sofas in the lobby are tired and unfortunately a cream colour so need a clean and the carpets throughout my floor were threadbare. Thankfully my colleague’s flooring wasn’t as bad as mine and I wonder if I was on the “tradey” floor.

There are no power outlets by the beds which is a convenience I think most are accustomed to. The bathroom, while mostly clean, had soap stains behind the shower gel dispenser that could have been easily wiped away and only a rainfall shower head.

Another disappointing aspect was the hotel’s decision to broadcast GB News as the sole channel in both the lobby and the bar/restaurant. In a hospitality setting, where the aim should be to make all guests feel welcome and comfortable, one would reasonably expect a more neutral or balanced news channel. The management’s choice here suggests that inclusivity, impartiality and ensuring that all guests feel welcome and safe in their eatablishment are not regarded as priorities.

As there are slim pickings in the way of stylish, business hotels in this area I really hope the management has a renovation schedule already in the works because it’s got so much potential.
Business
6/10
Pleasant
12 Sep 2025
Susan
We had high hopes for this hotel as we are moving to the area but unfortunately were left disappointed. Check-in was clunky & slow despite booking, they couldn’t find it, then had to fill out a form with address & have a physical credit card scanned. Bed was super hard which meant didn’t sleep. Breakfast looked great but coffee so weak it was undrinkable (even a double espresso was watery). We pointed it out & were told it was the machine & not running out of coffee which we thought must be the problem! And the sausages - very processed & not pleasant. And generally not really hot. Overall disappointing. Such a shame as the environment is great - decor very relaxing & enjoyed the ambience. The search continues for a good local place to stay!
Leisure Partner
6/10
Pleasant
11 Sep 2025
Rob
My stay was going really well, nice room most of the staff were friendly and helpful, but when checking out I requested a VAT invoice so I can claim the cost back from my employer but was told that’s not possible. Over the years I have stayed in many hotels for work and have never experienced being told I it’s not possible to have a VAT invoice. This hotel has conference rooms so must host companies and corporate guests staying overnight who need to claim expenses.I wasn’t the only guest to be told this by the very unhelpful receptionist. For this reason I will not be staying in this hotel ever again which is a shame as up until that moment it was all going extremely well. Also I would mention that there is a very limited menu so much so that I went out for food.
Business Self
10/10
Exceptional
10 Sep 2025
STEFANO
Very good
10/10
Exceptional
08 Sep 2025
Paul
Architecture, pet friendly, food and the staff were great
Leisure Pet
4/10
Poor
31 Aug 2025
Verified traveler

Rock solid beds

Over £100 for a room that didnt have any water in the room, no air conditioning, and the beds were rock solid! Which caused us to have a negative experience.

Breakfast was simple but nothing outstanding that would distinguish it from.a budget hotel.

Staff were friendly and feeback mentioned on check out.
Partner
4/10
Poor
25 Aug 2025
Michael

Disappointing

We were put in the wrong room, booked exec got std, hotel looked tired and in need of improvement. Service was mixed and bed as hard as a board. We will not return
Partner
10/10
Exceptional
04 Aug 2025
Joseph
The room didn't have a kettle. Also no plug sockets next to the bed. The room service breakfast that they provided didn't arrive on time and made my day late, the service from the manager was very poor and she was arrogant not worth the money
10/10
Exceptional
04 Aug 2025
Aldo
Excellent
6/10
Pleasant
01 Aug 2025
Verified traveler

Needs a full makeover

Hotel is very, very dated. Carpet is threadbare everywhere, furniture in the lobby is dirty and clearly old.
Unusual for a 'modern' hotel, there are no fridges in the rooms. The wardrobe is hidden behind the headboard, as was the tea and coffee facilities. The tiling in the bathroom is an assault on the senses and some tiles were chipped/cracking. Towels were passed their best and there is no option to reuse as they are changed everyday, not very environmentally friendly. The mattress is very hard (my personal preference) however my colleagues could not sleep properly and had similarly feedback for their rooms (tatty and old).
Breakfast was very limited with no non-dairy alternatives. Food in the restaurant is very mediocre and extortionately priced.

I would not recommend staying in this hotel.
Business
8/10
Excellent
28 Jul 2025
Verified traveler

Positive stay experience

My stay was a positive experience. The car park was easy to access & the hotel was clean. The facilities were good and staff friendly.
Self
4/10
Poor
27 Jul 2025
Robert

3 star at best.

This place is grim. Dirty - poor quality - uncomfortable. Lighting downstairs like being in a floor lit stadium. Breakfast was tragic - not even a decent cup of coffee. Cheap toast and concentrate orange juice only.
Friends_and_family Family
6/10
Pleasant
26 Jul 2025
Craig

It was ok.

This was a last minute thing after another hotel let me down. The app said there was one more room available, which I booked, but on arriving at the property the receptionist informed me that they were full and I should not have been able to book. I was told to wait and they would find me a room. It turned out to be an accessible room so low bed and shower stool in the shower. The room was ok but only 2 power points at the desk, nothing near the bed. The shower was good but the extraction fan in the bathroom was on all the time and the first night it kept me awake most of the night. The hotel itself is ok, loads of ev charge points outside and large parking. Inside, the carpets are threadbare, the sofas are old and worn in the reception and bar area. One of the reasons I booked this hotel was the gym, it had a gym. However, it was only a small room, 1 running machine that needs replacing, 1 rowing machine that slipped constantly so it could not be used. It had some weights and an all in weight machine but because of the way it was crammed into the room only half of it could be used. It was basic to say the least.
Some of the staff were lovely but a couple of the staff I felt were rude and not interested in you as a guest. Prices of food and drink were on par with the area.
Overall, not particularly happy with my stay but it was a last minute thing, I don’t think I will be staying here again, I will do more searching.
Business
6/10
Pleasant
22 Jul 2025
Andy

Great food and Shower

Worn carpet and wobbly taps, no coffee machine - room is a reasonable size. Unwelcoming lobby area. Demand for a physical credit card swipe. I don’t carrry them. Keep your card wallet, you can’t charge for stuff without it. Food is very good indeed, despite the menu card , that looks uninspiring. Shower is brilliant as are the Tesla chargers
Partner
6/10
Pleasant
20 Jul 2025
Peter

A Curate’s Egg…. Good in parts.

Big room, good breakfast, good shower. Bedroom has little hanging space, dark even with lights on, hard corners on bed; easy to knock calves. Bed very hard to sleep on. Shower room on two levels - not great idea. Expensive to have non-moulting dog stay with us (£25). Breakfast staff brilliant. Car parking very good. Mixed feelings about it really; can’t say it represented much better value than stopping at a much cheaper Ibis hotel.
Partner
2/10
Poor
13 Jul 2025
Luis

Steer clear of this property,

Avoid, it's 3 stars at best. Food is disappointing and breakfast is just as bad as other reviewers say. Linens were full of holes and the light in the bathroom was flickering so fast it gave us nausea. Worst mattress ever. We should have gone anywhere else.
Friends_and_family Family
8/10
Excellent
12 Jul 2025
Ross
Nice enough, hotel rooms are a little tired
Business
10/10
Exceptional
11 Jul 2025
Aldo
Prefect hotel and would recommended
8/10
Excellent
08 Jul 2025
Stephen
.
Leisure Friends
10/10
Exceptional
06 Jul 2025
Aldo
Would highly recommend.
10/10
Exceptional
01 Jul 2025
Aldo
All was good
6/10
Pleasant
29 Jun 2025
Ria
The staff were disinterested.
I was questioned as to why I didn’t want to dine there which was awkward.
Stood waiting at the bar for some time as there was only one member of staff who was also there to show people around.
Called up for some extra tea and coffee and the reception staff seemed particularly annoyed about this.
Partner

Location & surroundings

Mour Hotel
LAKE VIEW DRIVE, Sherwood Park, . 0 ., Nottingham, United Kingdom

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Mour Hotel

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