Muthu Clumber Park Hotel & Spa

10/10

Exceptional

09 Mar 2026

Ton

I love this place

Partner

10/10

Exceptional

02 Mar 2026

Steve

Unfortunately found out the spa was closed after booking, but that apart had a great stay.
Lovely refurbished room and nice breakfast.

Friends_and_family Friends

6/10

Pleasant

02 Mar 2026

Sharon

Spa was closed which was a shame as that’s the reason I booked

8/10

Excellent

16 Feb 2026

Ellen

Good facilities although out Räte

6/10

Pleasant

15 Feb 2026

Ange

We were disappointed to discover that the spa facilities, pool, sauna etc were all closed during our stay, and it was too late to make alternative arrangements, as this had been out search criteria.

The room was nice and the staff were all lovely, however the windows were painted shut and there was no way to turn the heating down. The room must have been 25c, far too hot to sleep. The wifi timed out every hour or so and the tv wasnt connected to the Internet. It was disappointing overall.

8/10

Excellent

15 Feb 2026

Alan

We had a refurbished room so was very nice. Disappointed spa was closed but hotel is being refurbished and should be completed by end of the year.

Partner

10/10

Exceptional

06 Feb 2026

Sean

Spotless room. Amazing food. A lovely relaxing weekend away

Partner

8/10

Excellent

25 Jan 2026

Stephen

Room was clean, bed was comfortable, food was good, staff were friendly

10/10

Exceptional

24 Jan 2026

Lisa

Lovely stay, no issues

Leisure Partner

6/10

Pleasant

20 Jan 2026

Richard

.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

William

Room was spotless, staff were friendly and helpful. Restaurant excellent, sevice a bit slow, food was great and plenty of if. Spa was clean. Just across the road is Clumber park plenty of walking.

Partner

8/10

Excellent

01 Jan 2026

Brian

Very omfortable

2/10

Poor

30 Dec 2025

Cheryl

Rude receptionist on arrival, poor service at dinner, being told we had to order quickly as they had a large group coming in, food was cold. Forgot our drinks and it took 2 hours and 15 minutes for food.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

CHARLES

The Staff and the feel of the Hotel. Was very warm and welcoming. Cosy nice and warm rooms

Leisure Family

6/10

Pleasant

16 Dec 2025

Paul

I had a new wet room. The smart tap was difficult to use without getting a wet wrist, no temperature control and no cups in bathroom. Tea cups in the room also way too small

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Carol

Food and drink was very good staff pleasant and obliging room was clean and warm.loved the pool and sauna.

Leisure Partner

8/10

Excellent

11 Dec 2025

Phill

Breakfast really was outstanding huge choice but the breakfast cooked buffet was excellent

Business

10/10

Exceptional

07 Dec 2025

Neil

Only had evening meal, excellent. The bar had something for me. The service in the restaurant was excellent and the room was comfortable.

Self

10/10

Exceptional

07 Dec 2025

Kerry

We stayed in an executive suite overlooking the courtyard, the room was spotless and the decor was lovely.
We spent the day in the New Leaf Spa and had both booked a massage, the treatment was perfect and very relaxing. Will definitely be looking into booking again soon

Partner

10/10

Exceptional

07 Dec 2025

Yasmin

Lovely stay, excellent value for money, very friendly staff

Leisure Partner

8/10

Excellent

07 Dec 2025

Maria

Really nice welcome by reception and the Spa staff were lovely too. Pool area was lovely and warm with plenty of seating to relax.
We didn’t have an evening meal but the breakfast was scrummy. The only fault was there could have been more continental options but that’s just my opinion.
We stayed in an executive suit, plenty of space, very tidy and lovely decor. Room was nice and warm and bed was comfy. Again the only let down was we only had one pillow each with no option for a spare pillow and the floor looked lovely and clean but our socks became dirty very quickly so could maybe do with a mop? Overall really enjoyed our stay and would visit again.

Partner

6/10

Pleasant

22 Nov 2025

Steve

Average

Business

10/10

Exceptional

22 Nov 2025

Vlad

Super nice! Very happy with our stay and got upgraded due to it being one of our birthdays which made our day even special. Thank you for everything

Leisure Partner

6/10

Pleasant

21 Nov 2025

Kevin

Ok

2/10

Poor

16 Nov 2025

Sharon

Breakfast worst we have ever had. No plates no eggs exept cold scrambled no hash brown no yogurt all 3 fruit juice empty no milk jugs bacon qood quality but undercooked sausages good quality but looked anemic. The whole breakfast was luke warm and dryed up

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Ashley

Room was lovely and the pool/sauna/steam room was just what we needed after a long drive.

Leisure Partner

6/10

Pleasant

09 Nov 2025

Eamonn

Didn't use the facilities, hotel very dated but cheap, I only stopped there because I was falling asleep whilst driving and needed somewhere cheap to sell the night

Business

6/10

Pleasant

31 Oct 2025

Martin

Nice food, friendly staff

6/10

Pleasant

22 Oct 2025

Martin

Overall it was 'fine'. Spa element really lets the place down though. Peeling paint, missing tiles, dead insects in steam room, showers missing heads, dripping taps....repair bodges on top of previous repair bodges (old rotting drill holes in shower wall where previous soap tray was, next to the new one if that makes sense). Girl on the gym desk was sick of her life, barely looked up from her phone when I came in. At check-in, girl asked if I wanted to dine, I said no she replied \"good 'cause we probably didn't have any space anyway\". When I returned from my meal elsewhere, tried for drink at bar, waited over 10 minutes with no staff in sight so gave up and went to bed. Breakfast was OK, nobody there to greet me so just helped myself and left.
Overall it's 'fine' for somewhere to sleep and leave, probably a nice hotel 10 years ago...reeks of someone buying it and spending very little on upgrading/ maintaining and essentially just putting sticking plasters over anything that crops up. I'd never come here for leisure/ relaxation with the wife, keep driving another 10 mins for the next place!

Business

10/10

Exceptional

21 Oct 2025

Michael

Stayed here before and it was best experience yet. Good food, room , pool

Partner

10/10

Exceptional

03 Oct 2025

Alison

The food was excellent. The swimming pool and its facilities were excellent. Service was friendly. Good value for our 3 night stay.
Very pleasant rooms, both bedroom and general hotel rooms.
Only one point for improvement- the shower in room 29 needs upgrading.

Partner

8/10

Excellent

01 Oct 2025

Paul

Overnight business stay. Nice staff. Rooms fairly well appointed but very plane decor. Harsh lighting.

Business

4/10

Poor

20 Sep 2025

Laura

This could be an absolutely beautiful hotel. The location, building and facilities would make it a go to venue. But it’s just neglected. It smells foisty and the rooms lack finish. It’s not dirty, just a bit dingy. Also the phone signal is atrocious and wifi doesn’t work so no good if you need to access for work or an emergency. Fine for a stop over on the way somewhere as we did but I would be really disappointed if I booked this for a break away

Leisure Partner

8/10

Excellent

16 Sep 2025

Peter

Improving

Better than last time.
Evidence of improvement works.
Gave me a room close to reception when requested.
Food plentiful and okay.

Business

6/10

Pleasant

12 Sep 2025

James

Great place, bad evening meals

Great room, bed, staff, location, pool, steam room, WIFI and breakfast. - good for gluten free!
The restaurant for dinner was a big let down, lovely staff but poor atmosphere, half disconnected speaker loudly buzzing continuously and the food was OK but not worth the money at all. Not a great birthday meal

OK ,maybe

Partner

2/10

Poor

07 Sep 2025

Verified traveler

Hotel of two halves

The initial room we were given was dreadful, stains on the curtains, carpet lifting in the middle of the room and room was very dated. Accompanied with a wasps nest outside the window.

I spoke with reception who kindly moved us to a different room, the room was so much nicer than we like like we'd been moved to a different hotel entirely!

Our initial impressions were mared by the fact that the bathroom in particular was dirty, the flooring was covered in stains and the skirting boards had a layer of dust and hair on top.

Partner

6/10

Pleasant

27 Aug 2025

Verified traveler

Hotel needs some TLC

Pleasant, polite staff
Hotel overall condition 'tired' and in need of updating
Age related dirt throughout
Room really hot (August stay)
Breakfast fair/good
Swimming pool facilities good
Told buy another guest to find elsewhere to eat other meals due to low standard

Friends_and_family Family

8/10

Excellent

26 Aug 2025

John

Good stay

Good stay

Self

6/10

Pleasant

24 Aug 2025

Angela

A mixed experience

We recently stayed at the Muthu Clumber Hotel and found the experience to be mixed.

On a positive note, the check-in process was smooth, with the receptionist being both polite and helpful. The room was clean, and the housekeeping staff were friendly and accommodating. Breakfast was adequate given the volume of guests, and it was evident that the majority of staff work extremely hard to provide a good service.

Unfortunately, a few things impacted the overall stay. On arrival, we found and had to remove eight spiders from the room, which was particularly difficult as our child suffers from high anxiety around insects. In addition, the fire alarm sounded at 2:30am due to a false alarm, which understandably disturbed our rest and added to an unsettled night.

Most concerning was the conduct of the restaurant manager when attempting to book dinner, she was abrupt, dismissive and discourteous. Such unprofessionalism is particularly disappointing within the hospitality industry, where courteous service is fundamental. We did give benefit of doubt and considered a night cap but was put off by the same member of staff.

As a result, we chose to dine elsewhere and enjoyed an excellent experience, which highlighted the contrast.
In summary, while many of the staff work very hard and the hotel has positive aspects, the issues experienced put us off returning here.

Friends_and_family Family

6/10

Pleasant

20 Aug 2025

Connor

It’s ok

Staff were pleasent, but rooms feel very dates and mattress feels like it’s over due to be replaced, also no power sockets next to the bed

Business

10/10

Exceptional

20 Aug 2025

Sam

There was lots of parking available. Check in was easy and the receptionist was very helpful in pointing out where our room could be found and where the spa could be accessed near our room. Having three single beds in one room is a really good idea for three adults to share - I went with my two daughters and none of us wanted to share a double bed so three singles in a room was exactly what we needed. The pool area was nice but some of the chairs were broken and the ceiling could do with painting as it was flaking of. The restaurant was lovely and so was the food. Check out at 11 instead of 10 like most places was a real bonus so we could have a lie in following the wedding we attended.

Leisure Family

4/10

Poor

14 Aug 2025

Nicola

dissapointing

Their was stains all over the room floor and I found an empty condom wrapper in the draw. Really dissapointing stay.

Business

10/10

Exceptional

08 Aug 2025

Michael

Excellent one night stay

Good one night break polite staff and food on the b and b and dinner rate was better than we were expecting with good service !

Partner

2/10

Poor

24 Jul 2025

Candice

Property was under renovation but we were not told. The room we had was an old dilapidated room. Housekeeping was poor not replenishing toilet rolls or water during the stay. Towels are tiny and few. Bed is hard as a rock and I couldn’t sleep in it. Actually checked out a day early due to how uncomfortable it was. Dinner was awful and we couldn’t eat one of the meals the main and dessert was left hardly touched. Vile. Breakfast was to a reasonable standard however and the two people looking after breakfast service were the best staff that we encountered. Very upbeat very welcoming and they get my two stars specifically! Everything else was rubbish. Would not issue a refund for the last night despite the above so was out of pocket. Would definitely not recommend

Leisure Family

10/10

Exceptional

23 Jul 2025

Michael

Excellent Staff!

Excellent with very helpful and polite staff, espec the receptionist and waitresses - I was very well looked after and would def stay again.

Business

4/10

Poor

21 Jul 2025

Faye

If only they’d let me speak to the manager…

Poor. Scruffy & battered doors, corridors & room. Plastic over the carpeting in a main corridor for no obvious reason. Lift out of order - which happens but it hadn’t been fixed since I last visited in early May. Steam room - a spa treat I’d been looking forward to - was out of order. Went to the bar - no Sauvignon blanc in stock, no Pinot Grigio in stock - had a pretty mediocre wine. Despite the hotel being obviously half empty we were placed in a room by the busy road - loud traffic if we opened the window, uncomfortably hot with it closed. Breakfast was ok but served with a hash brown that was do overcooked it crumbled into little pieces. This was swapped by the lovely waitress but the cook should never have served it up. I spoke to the receptionist about her speaking to the manager about the issues but she said I had to send an email. I said I’d rather discuss in person. Staff were nice, hence the 2 stars. I’d visited in May with friends - it was cheap & cheerful then but so many issues this time I do not recommend. Will be formally complaining in writing.

Partner

8/10

Excellent

07 Jul 2025

pete

Recommend

Room was clean and had everything we neede

Partner

2/10

Poor

04 Jul 2025

Verified traveler

Poor experience.

No room service.
No fan in room.
One towel in room.
Spare pillows without pillow case.
Unable to open windows for ventilation more than an inch.
Made to wait at reception and no bell or intercom.
Made to wait at restaurant as staff talking in back room.

Business

10/10

Exceptional

26 Jun 2025

David

Buildings look a bit tired from outside but perfectly OK on inside.

8/10

Excellent

20 Jun 2025

simon

Work trip for 3 nights. Everything you need was there and the pool was a nice treat from the normal hotel.

Business

8/10

Excellent

19 Jun 2025

John

The hotel has good facilities spa sauna steam room, gym.
I was upgraded from my original booking to a suite. I had intended to be a party of two but my wife was not able to attend therefore although it was a very nice gesture to be upgraded unfortunately on this occasion we didn’t gain the full benefit from the suite although it was appreciated.
Overall the public spaces are generally in good order. However although the accommodation was comfortable enough the decor and furniture were looking very tired and could do with freshening up.
Very helpful staff

Business

10/10

Exceptional

17 Jun 2025

Christina Louise

All the staff were friendly and professional. The room was a refurbished one and it was lovely and clean. The pool was fabulous and warm, also there was a nice scent to it. I had a refreshing facial with Amanda, who was excellent and gave me some much-needed advice.

The hotel is in need of some renovation, however it looks like that's already in progress. It cant all be done at once, it's not a criticism as I saw on some of the reviews. They are doing their best.

On the Sunday night, I didnt enjoy my meal much. The salad wasnt very nice and the flatbread was hard. On the Monday night there was a long wait as hotel very busy, and not enough staff on. Those who were, however, were very friendly and professional.
The dessert was a hot one, yet the custard not very warm.

On the whole, I loved it. It was quiet and peaceful. I spent some time in the garden. The room and bed were comfy. All areas were tastefully and cosily decorated/furnished. I wanted to stay another night, mainly to enjoy more spa time & peace. But unfortunately I wasnt too well so had to go home. I do hope to return another time though.

I was by myself yet I felt properly looked after by all the staff, so i didnt feel alone. A big thanks to everyone and I definitely recommend this place.

Self

4/10

Poor

15 Jun 2025

Steve

Check in was quick and reception was clean and tidy. On the way to our room evidence of refurbishment was ongoing with carpets covered and painting in progress. Booked evening meal for 7pm, starter arrived at 8pm, kitchen issues maybe. Main course was going great until what I can only describe as,crunching on broken glass/sand. Manager offered a refund on my meal. He apologised both on the evening and again in the morning reiterating the bill would be reduced. This didn’t happen as we’d already paid for half board. The breakfast was superb with tea, coffee, juices and lots of choice, hot and cold. A great location for access to Clumber Park. Overall disappointing and would not rush back.

Partner

8/10

Excellent

13 Jun 2025

Stuart

👍

Business

6/10

Pleasant

13 Jun 2025

Moira

The hotel is convenient off main road but very dated and run down, no plug sockets by the bed only usb/plug on the opposite side of room. No light switches by the bed, these where above the headboard in the middle so had to kneel on bed to reach. was meant to have king size bed but was two beds put together unfortunately they where different heights so a definite lump down the middle. Breakfast was decidedly average for the cost only 1 sausage 2 bit s of bacon and a very small pot of beans and very runny scrambled egg. Lots of cracked tiles in the bathroom. Overall a disappointing visit, but suppose that's what you expect when you book on the day.

Business Self

10/10

Exceptional

04 Jun 2025

Martin

Amazing

Business

8/10

Excellent

04 Jun 2025

simon

Food was great

Business

10/10

Exceptional

29 May 2025

Gary

Staff were particularly friendly. Good services and comfortable rooms

10/10

Exceptional

26 May 2025

Eve

Lovely hotel and spa close to Sherwood Forest.

Great hotel, really friendly staff in all departments and a warm welcome on arrival.

There are areas for refurbishment but this doesn’t knock our score. You can see they are renovating areas with carpets and paint so would be keen to return once this is done.

It was clean and comfortable. Nice touches in the room with tea, coffee and biscuits. Definitely worth the price. The spa access is an added bonus!

The perfect base for anyone exploring Sherwood Forest, just 15 mins drive away, Clumber Park National Forest is also across the road and worth exploring.

Partner

10/10

Exceptional

22 May 2025

Joe

The hotel is undergoing refurbishment but it is being done in such a way there is entirely no issue. The new decor is amazing . Great location great food . Try to make time to stroll in the Park just over the road

Business

10/10

Exceptional

11 May 2025

Toni

Lovely

Partner

6/10

Pleasant

06 May 2025

samantha

Overall our stay was good. The pool was lovely and warm and quiet. The breakfast was nice and the lady who served us breakfast was lovely. The evening meal was nice too. But we were really disappointed by the cleanliness of our room, we found half eaten biscuits down the back of the bed, a half eaten open packet of biscuits in one of the coffee cups, the carpet which my 7 month old was crawling appeared to have not been hoovered at all and my 7 year old daughter found a photo that had been taken in that room a year ago, down besides her bed. We raised our concerns with a manager who said she would email me, over a week on and I’ve not heard anything. Very disappointing. Unfortunately due to the concerns above we will not choose to stay here again.

Leisure Family_with_children

10/10

Exceptional

04 May 2025

Nicole j

Great stay

Staff were professional and friendly
Hotel was beautiful and full of character. It is about to be undergoing renovations as needing some old in some areas.. mostly on the outside of building. Breakfast was wonderful, the toaster worked perfectly! The waitress was sunny bright and helpful. The spa facilities were just what we needed although some young lads were behaving like 8year olds splashing water at each other and anyone in the vicinity. The spa staff was very apologetic and intervened several times. The low score for the eco friendliness is due to the fact is showers left permanently on in the spa area. All in all an excellent stay and we will stay again.

Partner

10/10

Exceptional

02 May 2025

Jan

Lovely hotel, excellent staff

The hotel was nice but the room was a surprise as it was gorgeous! Beautifully decorated. I also got a nice birthday surprise- a large balloon arrangement and a card from the hotel which was so thoughtful. Friendly and very helpful staff. Would stay again.

Friends_and_family Friends

8/10

Excellent

16 Apr 2025

Elizabeth

Lovely minibreak.

Overall it was a lovely stay. The room had recently been refurbished and there were a couple of small issues- missing remote control, broken hairdryer, issue with the toilet- however the staff sorted these straight away and all the staff could not do enough to help. They were all friendly and polite.

Friends_and_family Friends

8/10

Excellent

21 Mar 2025

Eileen

Did what it said on the tin

Basic room but certainly fine for a one night stopover. Dinner similarly OK and good value for the price

Partner

8/10

Excellent

07 Mar 2025

Daniel

On the way up

The hotel is being modernised and renovated - one to watch.

Staff great, facilities have potential, as long as doesn’t hike prices

Business

10/10

Exceptional

08 Feb 2025

Claire

Great place

Lovely staff & a nicely refurbished room. Was a bit chilly at times, and the corridor was freezing! But the hotel & staff were great

Business

2/10

Poor

04 Feb 2025

Mrs.J.L

Mrs j jeffery

Bed bug found in bed had to leave spoilt our daughters weekend away with her partner

Partner

6/10

Pleasant

31 Jan 2025

Verified traveler

Needs majpr investment

Some minor changes since my last visit almost a year ago.
But still tired decor.
New 'welcoming' potholes.
New peeling ceiling lining ìn pool.area.
A couple of significant sugns, 'out if order'.
Continued overhearing of guest complaints.
Very reliant on clients from one major company.
I use this hotel because it has a pool, othrewise it's adequate.
Sadly, I would not stay here with my wife. She is less tolerant.

Business

10/10

Exceptional

26 Jan 2025

stephen

Staff friendly and rooms clean

Business Self

8/10

Excellent

25 Jan 2025

stephen

Breakfast is not served until 8am,

Business Self

10/10

Exceptional

21 Jan 2025

Joe

Excellent Hotel

The reception staff were excellent and very friendly.
The lady serving in the Restaurant and bar again was very pleasant and friendly. My food was lovely and delivered by the Chef with an apology for taking so long. However it didn't seem to take long at all.

Business

8/10

Excellent

18 Jan 2025

Grahame

Property is undergoing a face lift, however the new rooms are stylish and quite tidy all be it the light permitations in each room take some working out.

Leisure Partner

6/10

Pleasant

22 Dec 2024

Helen

Standard room was very dated, bed was small didn’t even seem a double, duvet thin was so disappointed with room we upgraded, at our expense, better interior and bed but bed was on wheels , with no canisters so it moved very annoying, room had been refurbished, but bathroom still needed updating, carpets throughout need to be replaced, overhaul disappointed

Friends_and_family Family

6/10

Pleasant

12 Dec 2024

Verified traveler

Keep driving by

This is not a four star property and although it has some facilities, they are not four start standard.

It's functional and tidy but having stayed in quite a few hotels, this is not really a four star venue.

Business

2/10

Poor

02 Dec 2024

Dean

Arrived and was given a room down a corridor where building works were. Being allergic to paint fumes was a great start to the stay.

In the room the previous resident had left a dirty sock on the floor, so this left their cleaning routine in question.

The bar closed at 11pm on a Saturday night, after a night out, we were just able to get to the bar for one drink before it closed.

We were informed the gym and pool would be open at 8am every morning. So we woke to get to the gym before breakfast. The staff turned up late and it didn’t open until 8.30am. This messed up our schedule for the day. No apology was given.

We then went to breakfast, I enjoy a latte in the morning, and other than normal coffee no other drink facilities were available. We went to Costa coffee afterwards a few miles from the hotel.

On checkout both myself and another room told the stuck up madam that was on reception of the issues we had with our stay. She gave both of us the brush-off and showed zero interest in our issues.

I was planning another trip in the new year, but won’t be returning to this hotel again.

If the staff would’ve shown the slightest bit of interest in my issues I would’ve been able to get over the things that went wrong, but as they don’t care, I’m happy to review this hotel to let others know to stay away. The Warner hotel or Dukeries hotel close by would be a suitable alternative.

Leisure Partner

2/10

Poor

26 Nov 2024

RICHARD ALEXANDER

Hotel was outdated, rooms were terrible, service at the bar and restaurant were extremely slow, the rooms were so shabby and old

Business

10/10

Exceptional

26 Nov 2024

Michael

A walk round the lake

Room , staff, food could not be faulted

Partner

8/10

Excellent

23 Nov 2024

Joe

Great staff, nice hotel

staff very welcoming and polite. Food very well presented. Room had ordinary double bed, but that was my own fault for not ordering room with king size. Nice spa, pool facilities.

Partner

8/10

Excellent

20 Nov 2024

Debirah

Return visit

We have been here several times in the past, due to location, the rooms are clean but basic.
The mattress was showing signs of weakness (soft and could feel the springs)

Food in the bar was very good

Partner

6/10

Pleasant

10 Nov 2024

Samantha

We have stayed before about 3 years ago, and it looks dated. You use to be able to have meals down the bar in the spa .. which you can no longer do :( also you are no longer given a robe unless you are booked in for treatments.
Unfortunately don't think we will return again.

Leisure Partner

8/10

Excellent

09 Nov 2024

Alison

One night stay for a self-development day

Nice hotel.
Staff all friendly and helpful.
Food good. Dining & public spaces all good; some 'interesting' wall art.

My bedroom was a good size but the furniture tired, and it felt a bit dated; the bathroom however, was great.

The corridoors in the part of the hotel I stayed in had plastic covering over them; not sure why.

I can't comment on the pool/spa facilities, as annoyingly I forgot to bring my swimware with me 🙄

Would stay again.

Ps: This may be a bit random, but I loved the floor tiles in the reception area!!

2/10

Poor

09 Nov 2024

Verified traveler

Outdated room

Carpet were filthy bed and Furniture in the room is so outdated. How does summer duvet on which meant I had to wear a jumper in bed to stay warm.

Self

4/10

Poor

31 Oct 2024

Simon

The restaurant food was poor and expensive, was charged for food we didn't order. The hotel is clean but in poor condition. The cardio machines in the gym were broken.

Leisure Family

2/10

Poor

10 Oct 2024

Harry

10/10 would not recommend.

At 2:30 in the morning, a group of drunken individuals caused chaos in the hallway for over an hour, waking up the entire floor. There was no staff present to handle the situation, and we didn't have a phone to call reception.

One of the guests vomited just outside our room, and even after informing the staff, they did not clean it up (and was still there by the time we checked out).

While I understand that this may have been a one-time occurrence, the lack of attention from the staff and the overall uncleanliness of the hotel made our stay very unpleasant.

8/10

Excellent

15 Sep 2024

janine

Great food

Leisure Partner

10/10

Exceptional

09 Sep 2024

Stephen

Lovely stay

Amazing stay leisure facilities were great, daughter had me up early for a swim before breakfast, would stay again.

Friends_and_family Family

8/10

Excellent

07 Sep 2024

Joe

Nice hotel with very pleasant staff. Some internal building work being carried out so some dust about. Roof of pool needs a little attention. Massive bed in spacious room. Decent quality breakfast. Will definitely revisit.

Partner

10/10

Exceptional

02 Sep 2024

Melanie

The staff were excellent. Room was spacious. Property was nice. Sauna, pool, changing area clean and nice. Loved everything and will stay again though i was really disappointed with the hot breakfast and would like to see it cooked fresh if possible. Good choice of cereal and juice.

Partner

6/10

Pleasant

25 Aug 2024

Karen

The staff are amazing

Leisure Family

8/10

Excellent

20 Aug 2024

Derek

Rooms could do with some TLC

We arrived at 11.45 as we were going to a wedding and were told we couldn't check in yet, but in fact we were able to complrte our form and leave our bag with reception, which they said they would take up to the room once it was ready. We were also given our key, The room, when we got there st 11.30pm was a little tired and shabby, but had everything we required for our one night there.

Partner

6/10

Pleasant

30 Jul 2024

Sarah

This hotel is outdated and needs a refurb

Leisure Family_with_children

2/10

Poor

28 Jul 2024

Verified traveler

This is a 2/3 star hotel at best

Not clean, lots of spiders in the rooms, lacks enough staff, spa pool was dirty… tiles were green with algy and sauna was not working… possible health hazard

Friends_and_family Family

8/10

Excellent

25 Jul 2024

SA

Enjoyed

Good service, nice food

8/10

Excellent

23 Jul 2024

lyn

Good value, nice area, furniture a bit tired. Spa was nice

Leisure

8/10

Excellent

20 Jul 2024

Joanne

Nice location

Lovely room Lovely location and great gym and pool.

Partner

4/10

Poor

20 Jul 2024

Sara

Dated

Very dated and poorly presented hotel. Needs someone to go round and clean the doors and finer points. Door into kitchen filthy. Polite and efficient check in and lovely manager but the rest of the staff seemed vague and lacked training. No idea what a soda and lime was. Room roasting on a hot night. Had to have window open which meant we heard all the traffic outside.Had to have fan running all night. Food not fantastic and over priced. At breakfast, a female shouted ' apparently the bride wants fresh fruit..have we got any?'..not very professional. A gardener, painter and cleaner could definitely improve what might have been a nice place to stay. Pillow A bit smelly .A positive..very well stocked room with nice, branded coffee, tea and biscuits.

Partner

8/10

Excellent

19 Jul 2024

Neil

Very nice and relaxing

Leisure Partner

10/10

Exceptional

14 Jul 2024

mark

Staff great. And best breakfast ever.
Just one small let down the evening meal a bit small and limited choice but it won't stop me from going again.