Name: Ringwood Hall Hotel
Address: Ringwood RoadBrimington, Chesterfield, GB

6/10

Pleasant

25 Jul 2026

S

What be came apparent really quickly was that what I paid for was not what I got. We booked a superior room and got a 4ft 6 inch bed now dont get me wrong the room was nice but as we are not built for such a small bed hence why booking with a kingsize bed. May be I should have complained but when you have been at work all day all you want to do is rest. Will not visit again as sleeping in a tub chair was not fun!

4/10

Poor

24 Jul 2026

Gordon

In desperate need of some renovation, nice from the outside but interior lets it down. Also, expensive for accommodation provided.

6/10

Pleasant

11 Jul 2026

Sarwat

Quality of breakfast could be improved. Room was an oven, even with a medocre fan. Price quoted on Expedia didn't make it obviously clear that the Spa facilities were not included in the quoted rate. So, I paid a lot more than I would have...

Self

10/10

Exceptional

05 Jul 2026

Amanda

Had a lovely stay!
Exceptional service and amenities.
I’d absolutely recommend.

Self

8/10

Excellent

05 Jun 2026

Terry

Great property, some TLC needed to the rooms and decor, but the friendly staff made up for it

Family_with_children

8/10

Excellent

27 May 2026

Betty

My 3 daughters and I stayed one night here on a road trip. We had a suite which was not connected to the main hotel but in a quaint, hidden lot. The area was well lit and felt safe enough. The single beds were a bit uncomfortable with a hard bar across the center. The bathrooms were nice and clean with nice a shower and large tub. Check-in was quick and easy, and the desk staff were friendly. My only complaint was that the website states there is on-site laundry facilities but we were told that is false. When we asked about nearby services, we were told “I’m not from this area, so I don’t know.” (Wouldn’t be a big deal normally but we were in the middle of a driving trip and needed to do some wash.) Overall our stay was very nice.

Family

8/10

Excellent

24 May 2026

Mark

Welcoming but with the garden rooms you feel a little dis connected

Nice place though overall

Partner

8/10

Excellent

20 Apr 2026

j

A1

6/10

Pleasant

20 Apr 2026

Max

Booked in and couldn’t even book in for the spa as it was fully booked because of a wedding. No email sent suggesting I needed to book. I only wanted to use the sauna. Lots of other people complained about the same thing.

Partner

8/10

Excellent

15 Apr 2026

NICOLA

Staff very friendly and helpful

Self

10/10

Exceptional

12 Apr 2026

Kelly

Staff were all lovely and really helpful

Family

8/10

Excellent

10 Apr 2026

Karen

We attended a family wedding held at the hotel. Everything was great for our overnight stay. The staff were very helpful helping us with our luggage as due to the age of the building there are no lifts available. Breakfast was very good and plentiful. A small negative for us was the shower was in a bathtub which was a little tricky to get in/out.

8/10

Excellent

05 Apr 2026

michael

It doesn't help that hotels.com use a different grading for rooms to the hotels own website so I didn't actually get the type of room I was expecting.

Other than that a perfectly good stay other than with the room bath not having a plug they had to give me a key to a 2nd room as they were unable to find a spare bath plug

8/10

Excellent

04 Apr 2026

Suzanne

Our suite was large and clean, and had we been staying for more than 1 night, the fridge and dining room table & chairs would have been well used and much appreciated.

We arrived when it was dark and, unfortunately, the grounds were poorly lit so it took a while to locate our suite number using our mobile phone torches.

The rooms smelt a bit damp and the bathroom had a slight 'eggy' smell, although everything looked clean and well kept. It was a large suite.

Unfortunately the WiFi did not reach the grounds of the suite so we were not able to log on to any film streaming apps, despite ringing through to Reception and them saying they would 'refresh it'. The main TV was not HD and the remote control buttons did not all work.

A freshen up of the grounds is needed, as it could be a beautiful property, but was virtually devoid of any spring flowers or benches to sit on. It is in need of some TLC.

The breakfast staff were pleasant, and they did provide a vegetarian sausage alternative, but we had to wait for certain hot food items to be replenished, and the croissants and pancakes never did appear.

The price of our suite and breakfast was slightly less than a local Premier Inn, and I would give this property another go but perhaps in the main hotel rather than the suite.

10/10

Exceptional

30 Mar 2026

Armando

Great hotel as always

Self

10/10

Exceptional

26 Mar 2026

ben

No issues

4/10

Poor

25 Mar 2026

Raza

This time around it wasn’t as good as my previous stay at this place, sorry to say but the first room i was given room 410 didn’t have any WiFi, the curtains were broke and wouldn’t close also with the room not having double glazing windows and being level to the busy main road the car noises are so loud and not possible to have a good nights sleep! After i complained about this i was given a room in the main building room 134 on the far side however the WiFi didn’t work properly here either so i wasn’t able to do any work on my laptop also the room wasn’t cleaned properly as the tea cups had lipstick and tea stains from previous customers. The bathroom wasn’t cleaned either the shower drips all night and doesn’t shut off properly and saying it was 3 degrees in the night the heater was turned off even though to the morning! Was a very good nights sleep! The only positive is the spa area is lovely and there lots of parking.

Partner

8/10

Excellent

18 Mar 2026

Paul

Rooms are spread out through a sprawling building. Lots of long corridors and up and down stairs.
Having said that, the rooms are nice, bed comfy, and clean.
Breakfast was also good, but not exceptional.

Self

10/10

Exceptional

07 Mar 2026

Rachel

Pretty hotel. We had a wonderful stay in room 121. The suite had a beautiful 4 poster and the bathroom a huge roll top bath. We visited the spa and had an excellent breakfast. Lovely stay. Will return.

Partner

6/10

Pleasant

02 Mar 2026

Jennifer

We took our little dog with us and the only place we could eat whilst with her was the conservatory. This is a nice space but the floor was not cleaned from when we arrived and had something to eat there (a chip was dropped on the floor). It was still there with other crumbs late morning Sunday which didnt seem very sanitary. The spa was terrible - overcrowded, not the peaceful hushed space described in the leaflet. My husband refused to attend all of his sessions due to this. He could not even find a place to sit in there let alone get access to the facilities, as it was full of giggling women toting glasses of champagne and taking up all available space. Very poor indeed and we wont be returning.

Pet

10/10

Exceptional

01 Mar 2026

Leslie

Staff were lovely, helpful, polite and courteous throughout my stay. Had a lovely suite (401) which was right near the spa.

The suites are away from the hotel, so even though there was a wedding going on when I arrived, it was nice and quiet in my room. Only one tiny thing I would say about the suite I stayed in was that it was a bit clinical... As in, it could do with a few ornaments to give it a more homely feel but only a personal thing so not essential.

I had breakfast both days of my stay which was spot on. The only thing missing from the breakfast for me was the hash browns and black pudding, but it didn't stop me from enjoying the breakfast. All hot, plenty to choose from and nice surroundings.

I had dinner in the evening served by polite, attentive & kind staff who looked after me the whole time I was there. The food... OMG! Probably the best fish & chips I've had for a long time! & For £19, you really are getting a bargain! The plate of food was huge.

I also used the spa the next day which was clean, tidy and such a nice time. A bit noisy, but only to be expected when it's busy and it didn't spoil my visit in any way, so all good. Then had a back massage which was a perfect finish to my stay!

Well done Ringwood! I would definitely stay again!

Self

6/10

Pleasant

26 Feb 2026

Matthee

Broken tile in bathroom on the floor ..breakfast cold staff really nice in the restarant ..not enough time for spa time either spa or breakfast had to miss spa

Partner

6/10

Pleasant

25 Feb 2026

Stephen

Nice room , staff friendly

Self

6/10

Pleasant

22 Feb 2026

Steve

Friendly staff, average breakfast.
Cleary suitabled to the vertically challenged, very low shower head, special knack required to get the toilet to flish

Partner

8/10

Excellent

28 Jan 2026

David

Staff friendliness

Leisure Partner

8/10

Excellent

21 Jan 2026

Phil

Very nice old style hotel with excellent service and in a great location

Business

4/10

Poor

15 Jan 2026

Adam

One of the bars were closed
Hotel was freezing
Needs a lot of modernisation
Service and wait time for food was very slow
Unfriendly and unhelpful reception
The thud and pound of the music from 7am as a wake up call was not ideal
Constant dripping freezing water from the shower was a tad inconvenient

Business

10/10

Exceptional

11 Jan 2026

Claire

Excellent facilities and very clean room. Very quiet. Only downside was radiators on full all night and could not be turned down/off so very hot.

8/10

Excellent

07 Jan 2026

Janine

Staff were friendly and helpful, dinner delicious, and gluten free porridge available at breakfast. Our room was spacious and clean although dated. The bathroom was exceptionally cold sadly. Otherwise a pleasant stay in lovely grounds and a beautiful historic building.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

David

We only stayed one night as we were up to visit our pup for the first time. We had no serious negatives about the hotel with the only exception to a bit more character in the room. Our room was a spacious double, which was clean with a very large, comfortable kingsize. We did book a table in the restaurant and the food was extremely good. It is a shame it wasn’t as busy as we expected, specially as it was 5 days to Xmas. If you stay, I would recommend the restaurant. The food and service was very good. Breakfast did the trick for us! Overall, we will be staying again in mid January and if it was not that good, we would have stayed elsewhere. Worth noting, if you are at the far end of the hotel, it will be worth checking out the stairs downstairs before the main staircase as they are shortcuts to the bar and restaurant.

Partner

10/10

Exceptional

27 Dec 2025

Harriet

Welcoming rooms

Leisure Family

10/10

Exceptional

22 Dec 2025

Kevin

The receptionist was very helpful in printing out work documents

Business

6/10

Pleasant

10 Dec 2025

Christopher

Staff are fantastic. Just needs a revamp. Hardly any sign posting to the gym or spa. In fact, none.

Self

8/10

Excellent

10 Dec 2025

lynn

Bed was extremely comfortable and quiet and warm room but the carpet in the disabled room 117 was in need of renewing dirty marks and did not feel clean.the shower head and attachment were broken and hence I had a bad shower.the exit from this part of the building was not lit up well and i found it very difficult being disabled to see properly to get to my car.think I would not recommend or be staying again.

Leisure Self

10/10

Exceptional

09 Dec 2025

Peter

Clean friendly helpful

Business

10/10

Exceptional

07 Dec 2025

Stephen

Room and bathroom clean, bed very comfortable a good heating. Staff very helpful & friendly. Attended the hotel for a works Christmas Party and the food was very nice.

Business

8/10

Excellent

02 Dec 2025

Robert

Very good overall. Friendly staff, spacious rooms, good night sleep. Best steak I've had for a long time in the restaurant, although their prices have gone up quite a lot since I was last there 6 months ago. Some parts of room looking a little tired (furniture, shower, heater all looking quite battered and old) and due a refresh, but doesn't take away from overall value and good stay. I will stay again no question

6/10

Pleasant

30 Nov 2025

Steven

It was ok, water supply in bathroom poor, shower unit coming off wall, bath side panel with visible water damage. Bright light outside directly outside room, even with curtains drawn it was still very bright. High levels of condensation on single pain windows. Breakfast buffett was running low at 09:30, run out of some things, reluctance to replenish.

Leisure Family

10/10

Exceptional

29 Nov 2025

Ashley

Lovely stay

Business

10/10

Exceptional

27 Nov 2025

Joseph

Clean hotel and room with very helpful staff. Food was good quality

Leisure Family

2/10

Poor

26 Nov 2025

Vishavpreet

There were many issues with this hotel.
1. Arrived at the hotel reception with all luggage etc., only to find out that the room was in the other building and best would be to drive there. Someone could've said that in a message prior to my check-in. Receptionist didn't show any respect or concern that I had to take all luggage back to the car.
2. Room (so called suite) was a difficult to find as many other rooms, separate building. Finally found the room and had a very messy entrance, full of leaves and dust.
3. An hour later, pitch black outside and couldn't even find the entrance without phone torch. Many windows, 2 next to an external road and privacy wasn't respected through the blinds as no curtains. I didn't feel safe and notified the hotel. I was told that will get back to me via phone but no one did. There wasn't any phone in the room so expected mobile phone call.
4. Back and forth with the reception staff who offered a different room but wouldn't be a suite and a smaller room so denied.
5. Asked to check out early the next day and asked for money back for the 2nd night as a minimum but denied as the manager wasn't available until after 2 days (Mon). Wasn't given any money back.
6. Morning breakfast was terrible experience. So many other people were waiting for tea and trays to be replenished.
7. Moreover Expedia was terrible in handling this request overall and said couldn't do anything at all. That's very poor. Never with Expedia again.

Leisure Family

6/10

Pleasant

23 Nov 2025

Rebecca

I wasnt aware when I booked that I wouldn’t be staying in the main house but in the gatehouse across the car park and down the drive. I arrived late in the evening and as a solo female traveller it was a bit unnerving having to walk to my room outside in the dark with my bags. The room felt musty and was cold - I don’t think it had been used in a while - it took a few hours of having the heater on to be warm enough to sleep. The musty smell didn’t really improve and I can’t wait to get home and wash my clothes! There was a used towel and a dead spider in the bathroom.

Breakfast was good - self service, staff were polite without being overly friendly and cleared plates quickly. I stayed for a wedding and the wedding itself was wonderful. I probably wouldn’t stay again without requesting a room in the main house.

10/10

Exceptional

22 Nov 2025

Ian

Clean room with all the facilities you might expect. Friendly, helpful staff.

Friends_and_family Family

6/10

Pleasant

21 Nov 2025

kirstin

The room I was in felt very dated! The heating didn’t work and the single pain glass windows made it very very cold.

There was no option of an extra blanket which was disappointing.

The walls are quite thin which was unfortunate as I could hear the person next door going to the toilet and snoring through the night.

Can’t comment on food as didn’t eat at the hotel.

Just a little disappointed about the reaction from the receptionist when reported the heating didn’t work.

Business Self

2/10

Poor

21 Nov 2025

Warren

They tried to charge me £63 for something.. I didn't spend a penny there.
When asked what are the charges were for.. they couldn't tell me!!
I think the staff added it as I complained twice about the drum and bass music blasting out from the kitchen!!

Business

2/10

Poor

20 Nov 2025

Glenn

Hair everywhere. Avoid!

Self

8/10

Excellent

20 Nov 2025

James

Decent place to stay.

Partner

10/10

Exceptional

19 Nov 2025

Nigel

The staff were very friendly, helpful and professional. The room was clean and the food in the restaurant was excellent I would highly recommend. Definitely worth a stay!

Business Self

10/10

Exceptional

16 Nov 2025

Nigel

Staff excellent

Partner

6/10

Pleasant

15 Nov 2025

Mrs E

The lady on reception when i arrived was nice and helpful room was nice and comfortable didnt get much sleep due to the next door being sick all night then the following night got woke at 2.45am to van doors and tools neing banged and dropped when i looked out the window there was a workman making noises for ages

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Peter

Fantastic room 129 is beautiful

Business

6/10

Pleasant

10 Nov 2025

Matthew

Room wasn't made up for my children staying with me and housekeeping had to come over to bring bedding. Window had been left wide open in bedroom. No hot water in shower.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Ashleigh

Fabulous venue, beautiful rooms, delicious food. This place has the wow factor and we will definitely be returning

Leisure Partner

6/10

Pleasant

10 Nov 2025

Andrew

Hotel was ok but a bit out of the way and bar closed at 9pm as it was quiet.

Business

4/10

Poor

06 Nov 2025

Paul

Dated hotel, needs some tlc to decor through out. Nice staff though, stayed as it had an ev car charger.. car charger price was nearly x3 more than a tesla charger!

Business

4/10

Poor

04 Nov 2025

Walter

The room was tired. Linen had seen better days. The pillows were hard and uncomfortable.

Family

10/10

Exceptional

04 Nov 2025

Peter

A great place for an overnight journey break, excellent breakfast and friendly staff. Room was a little dated but clean and in keeping with the style you’d expect of the period. The EV chargers were easy to use and worked without issue. Just wish we could have spent some more time there to explore.

Leisure Partner

6/10

Pleasant

03 Nov 2025

Atul

Having paid for a suit, I expected the room to come with the benefits of suit upgrade however the room felt very dated and required some upgrade and sadly didn’t meet my expectations

6/10

Pleasant

30 Oct 2025

Andries

This beautiful building has great potential but is clearly in need of some repairs and updates. Parts of the interior feel dated and worn, with peeling paint visible on the bedroom walls and radiator. The carpet in the room was noticeably dirty, although the bed linen itself was clean.

My room was located near a fire exit, and the area around it had spider webs and leaves, which gave an unkempt impression.

I would have rated this stay 2 stars based on condition alone, but the staff were exceptionally helpful and friendly, which brings it up to 3 stars.

As an overnight stop for business users, it’s perfectly adequate. However, if you’re expecting a luxury or spa-like experience, that ship sailed about 25 years ago. Overall, it feels tired and I wouldn’t choose to stay here again.

Business

10/10

Exceptional

21 Oct 2025

Liudmila

Spa is great, but bear in mind that it's not included into ones stay at the hotel. You'll need to call the spa reception and book it separately, and tell your bank details by phone.
Also the range of rooms at the hotel don't match with the one at hotels.com. I paid for a suit and hotel's reception got it from the site as \"executive\". Next time I'll just book it directly with the Ringwood

Partner

2/10

Poor

21 Oct 2025

Mark

£39 to use a swimming pool, what a joke, room smelt fousty and damp, carpets in main corridors dirty! Room was freezing cold, went to reception and told them I can’t stay here and got a full refund. The outside looks lovely Themis soon changes when inside!

Business

6/10

Pleasant

20 Oct 2025

Stoney

The choice of only 2 red wines by the glass were dire and undrinkable at the bar.
The chef was unable to cope with my garlic allergy.
I would say though the staff were delightful and reduced our bill and did all they could to make up for them.
Otherwise it was fine.

Leisure Partner

8/10

Excellent

13 Oct 2025

George

Lovely spa area at a charge of £15 per person. Water pressure in our shower wasn’t great however our room was located at the end of the hotel. Nice location

Leisure Partner

10/10

Exceptional

11 Oct 2025

Laura

We stayed for a last minute break with our dog. The room was spacious and clean. A lovely big bathroom. We had drinks in the bar at night and a nice breakfast the next morning. We really enjoyed it. The staff were lovely, made a fuss of our dog and made us feel more than welcome.

8/10

Excellent

05 Oct 2025

Paula

Room was spacious and clean but the mattress was way too soft for us. The WiFi was poor as it kept disconnecting.
The room had an overall smell of cleaning fluid.
The breakfast was average however the staff were very friendly and helpful.
Car parking was good.

Partner

8/10

Excellent

05 Oct 2025

Colin

Bath outside the bathroom? Very odd. But superbly comfortable bed. Different

Leisure

4/10

Poor

02 Oct 2025

Alan

Old and tired.

Old and tired. Damp stains. Windows couldn't be opened. No window in WC. Bath IN THE ROOM - not in the en-suite, which was just WC and basin. No shower. We did not use the bath because we did not want our bedding/ rest of the room to get damp! Very odd decor. Not romantic.

Partner

6/10

Pleasant

02 Oct 2025

Rodney

Disappointing

Stayed one night on a business trip. Found the ‘Executive’ room bathroom not cleaned thoroughly. Spa was expensive with ome parts not working. Booked dinner for 7.30pm, kept waiting for 20 minutes for a table even though plenty of free tables, shambolic running of restaurant with average food. Breakfast better but pricey. Wouldn’t bother staying here again.

Business

10/10

Exceptional

30 Sep 2025

Peter

None

Leisure Partner

10/10

Exceptional

29 Sep 2025

Robert

Great

6/10

Pleasant

28 Sep 2025

Gillian

We booked a standard double room. This turned out to be in an old staff cottage alongside and lower than, a busy road. It was noisy and dark. The bathroom radiator did not work. Staff were pleasant and breakfast fine, but the room was very disappointing. Would not stay here again.

Leisure Partner

8/10

Excellent

24 Sep 2025

Paul

Nice hotel and very friendly staff. Room was very cold and didn’t heat up. Nice breakfast. (Albeit pricey)

Leisure Family

10/10

Exceptional

23 Sep 2025

Samuel

Had a fabulous stay here!

The trip we had was great, the hotel had beautiful grounds and magnificent rooms. What an idyllic location to sit with your loved one and I could not complement the food or the restaurant any more. Staff were helpful and could not do enough to help. Would absolutely visit again.

Partner

6/10

Pleasant

21 Sep 2025

Karen

Whole hotel in need of updating

Leisure Friends

6/10

Pleasant

10 Sep 2025

Stephen

Staff friendly and welcoming, however I couldn’t help feel the place was dirty and outdated. On evening meals there was a very limited selection and the breakfast I found extremely poor quality! I stayed at this hotel for 2 nights but I won’t be returning. Casa hotel is not too far away with much better facilities and the food selection is much superior not to mention the great quality.

Business Self

8/10

Excellent

10 Sep 2025

Stephen

Some of restaurant staff a bit slow, and not attentive.

Partner

6/10

Pleasant

29 Aug 2025

ROBERT

TV never worked but was replaced.

Staff memeber at the Spa was rude.

Room comfortable, breakfast average. Breakfast and reception staff very helpful.

Location great for the Peak District and great pubs with amazing food just a short drive away.

Leisure Partner

4/10

Poor

13 Aug 2025

Colin

Don’t stay here.

Stayed in room 140. Room old and tired looking and no shower in the room.
The carpets throughout the hotel are really dirty also.

Business

2/10

Poor

04 Aug 2025

Adam

I left the hotel because I was getting undressed and one staff opened the door with a key which I had locked the door beforehand they walked in on me

Business Partner

8/10

Excellent

29 Jul 2025

Amber

Lovely hotel in Chesterfield. Very comfortable room, even though furnishings etc were quite dated. Hotel itself full of character and staff very friendly and efficient. Lovely to have breakfast included! Would love to stay again and next time try the spa!

Leisure Partner

10/10

Exceptional

27 Jul 2025

Michelle

Excellent location, beautiful hotel and grounds. Highly recommend it. We stayed while visiting Chatsworth House. It was a great place to stay while in the area!

Leisure Family

6/10

Pleasant

27 Jul 2025

Martin

Not as posh as it could and showing some signs of distress, but it served its purpose for a room for the night. The Coachhouse restaurant is nice though with really nicely presented food served. Not a huge selection on the menu to choose from but what there is tastes as good as it looks. Waiting staff are knowledgeable and friendly and make you feel right at home. Breakfast is okay I suppose nothing as special as the evening meals and I’d like to have a coffee pot on the table rather just a cup full.

6/10

Pleasant

24 Jul 2025

Nicola

A disappointing birthday weekend away.

We were upgraded to a suite from an executive double room on arrival and I honestly can't see what the difference was, except maybe that we had a corner bath in our sleeping area but it had no screen around it.
I found the hotel disappointing in many ways.
On arrival, no lift. One of us suffers with a hip problem so this was an immediate difficulty.
There was a fan in the room to keep us cool, and it was very hot in the room, but the windows couldn't be opened as they were painted shut! I'm sure this is actually illegal.
We wanted to order room service on the second night and using the laminated menu in the room, planned to do so. There were no instructions on the card however, and no phone in the room. So we called the front desk from our mobiles, FOUR times. Nobody answered. In the end one of us went downstairs to order the food, a nice man around the desk asked if we needed help and we explained we wanted food. He said you should have called, we said we did and nobody answered. A girl appeared from the back, eating, and said, I was on my break. So nobody mans the desk on a break early in the evening! Was then sent down to the restaurant ourselves to order, to be told that we can't order off that menu until the restaurant is closed! Again, no info on the menu in the room to say this. So we needed to order off the restaurant menu.
Soap was taken from the room that was opened the day before and not replaced, so no soap to wash hands.
These were the memories of my trip.

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Christine

Excellent hotel

Stayed here for one night and was really happy. Room was clean and comfortable. Really comfy bed; really nice breakfast. Staff on reception and at breakfast really friendly and helpful.

Self

10/10

Exceptional

21 Jul 2025

David

We had a great 3 day's even though i was not well

Leisure Family

2/10

Poor

20 Jul 2025

Chris

Hotel from Hell

Terrible experience for what we paid. No mention when booking that you had to pay an extra £69 to use the spa and pool.
There were 2 weddings on at the time so felt like we were treat like 3rd class on the Titanic.
Were told we could not order any food because the staff were busy with the wedding and the bars were for the wedding guests.
We ended up getting a taxi out of the hotel to go for food and drinks.
Also we had a double room that had 1 small bottle of soap in the shower to share between 2 people over 2 days.
Really bad experience would never return.

Friends_and_family Family

4/10

Poor

16 Jul 2025

Danial

Horrible bed

I get backache in very weak and low quality mattress. I defo not going back to this old smelly hotel.

Business

10/10

Exceptional

07 Jul 2025

Richard

The house is a very unique house with a deep history set in extensive formal gardens. The staff, particularly in reception and the Restaurant are attentive and very pleasant. The age and design of the house allows functions such as weddings and prom parties to be held without disturbing other guests.
It may be a little dog-eared but that seems to add to its charm.

Leisure Partner

8/10

Excellent

07 Jul 2025

Tracey

Enjoyed our nights stay. Breakfast was excellent. The staff were good.

Business Partner

4/10

Poor

06 Jul 2025

Christina

Rooms standard cheap bedding. Noisy can hear people from next door rooms talking doors slamming. Not clean towels given stains on them. Outside decor not cleaned full ash trays and dirty cups left on tables. Didnt mention no free spa access and then no availability when arrived. I would definitely not stay again or recommend this place for a wedding. Postive breakfast was nice and garden surroundings.

Business_and_leisure Partner

10/10

Exceptional

30 Jun 2025

George Emil

Great property, clean and comfy

Business Self

6/10

Pleasant

26 Jun 2025

Timothy

Tired hotel

Very tired hotel. Similar to Fawlty Towers. Room was miles away from main building and the receptionist did not know where is was, which was not funny in the dark.

Business

2/10

Poor

23 Jun 2025

Gillian

Arrived at the hotel, booked a standard room, provided a dark dirty room in a lodge.
Bothy lodge- last updated 2008. Carpet disgusting, nets on window dirty and torn, furniture old and chipped- odour awful.
No alternative, no return call from hotel despite leaving requests to speak with manager. Another guest also complained and has to rooms- we couldn’t as there were no other rooms available. We checked out.

Leisure Partner

4/10

Poor

23 Jun 2025

Paul

Awful

We had to change room due to the fact it was situated 200m from the main building in a “ lodge”??- this turned out to be a rundown , tatty building on the main road. The room was dated and disgusting.
We changed to a room in the same building but upstairs so the noise wasn’t as bad but still a very disappointing experience. Had I not been driving all day I would’ve left within 20 minutes of arrival.

Partner

6/10

Pleasant

23 Jun 2025

Manisha

The hotel’s location was truly beautiful and the highlight of our stay. Unfortunately, the rest didn’t live up to expectations.

We booked an executive double room but were given two single beds pushed together. The room felt dated, not particularly clean, and lacked basic conveniences like bedside sockets. For a 4-star hotel, being told to fill water bottles from the bathroom was disappointing, and the amenities were low quality.

Overall, not worth the price we paid. The setting was lovely, but the experience fell far short of a true 4-star standard.

Leisure Partner

8/10

Excellent

19 Jun 2025

Brian

Plenty of parking available, reception very welcoming. Quite a trip to the room, up and down stairs so if you struggle with that, maybe ask for an easier room. Food was very good but the restaurant staff very forgetful.

Business

4/10

Poor

17 Jun 2025

Steven

Old place with lots of potential, sadly let down in numerous ways.
What was portrayed as a secret garden,was so secret we couldn't find it.
Went to find a bar not being used by the wedding party, finally found one in the restaurant only to be told the two members of staff could not serve drinks, had to find somone else to pour a pint.
As a spar hotel I would expect the bathroom to be a highlight, disapointed that water only trickled from the taps and the shower was a waste of time. The view from the window of the laundry and dirty towels to be taken away was not a great advert.
Breakfast, service was poor, running out of food, had to ask if more bread was going to be made available as it had run out, had to prompt staff to get some tea.

Leisure Partner

8/10

Excellent

03 Jun 2025

Peter

Beautiful location. Excellent staff.

Leisure Partner

6/10

Pleasant

02 Jun 2025

Paul

Issue with shower in the room would not turn off, staff member nearly injured his hand forcing the tap to off. Still continued to drip for the remainder of the stay.
Although the bed was comfortable the pillows left a lot to be desired, even 3 pillows only matched 1 plump pillow.
Room was okay could be brighter with a fresh lick of paint.
Food in the restaurant was excellent however limited choice on the menu.
Breakfast was buffet style and compared to other hotels I have stayed in could have offered a few more options.
All staff were excellent throughout.

Leisure Family

10/10

Exceptional

31 May 2025

Amanda

Loved our room. It was very spacious.

Leisure Family