Leonardo Hotel Sheffield (ex Jurys Inn Sheffield)

8/10

Excellent

22 Jul 2026

Paul

As I would expect for a large hotel in a city. Nothing extra good, nothing extra bad. Pretty expensive though for what it is. £25 a head for breakfast is steep.

10/10

Exceptional

20 Jul 2026

billy

.

Partner

10/10

Exceptional

19 Jul 2026

Andrew

Good location and very helpful staff

Friends

10/10

Exceptional

14 Jul 2026

Adele

Staff were brilliant. Room was spotless and the breakfast AMAZING!!! Definitely would recommend.

Friends

2/10

Poor

08 Jul 2026

Catriona

Double charged for breakfast and still waiting for the refund 3 weeks later…

No hot water during our stay and still waiting for the promised refund for that too…

10/10

Exceptional

06 Jul 2026

Jason

Staff couldn’t be more helpful
Fantastic

Self

6/10

Pleasant

06 Jul 2026

John

My stay included going to a concert, back at the hotel by midnight I asked for room service and was told that the kitchen was closed. I checked on the website that stated room service was available, so in the end had to go and find something to eat elsewhere which at that time was few and far between. Disappointed that there was no room service at that time, suggest it is spelt out better on the hotel paperwork.

Partner

10/10

Exceptional

05 Jul 2026

Andrew

Pleasant stay and polite staff.

6/10

Pleasant

04 Jul 2026

Claire

We had a room with double and single bed. It was very clean - couldn't fault that.

I felt it was in a rather run down and ugly location - wouldn't ever return to that area of Sheffield. The view from our window was terrible - made area look derelict.

So many things in the room were dated and chipped, including paintwork and had seen better days.

The aircon simply did not work despite three of us trying. Fortunately, the window opened, though even with it open, the room remained very stuffy and too warm overnight.

The cistern in the loo had a problem and was constantly refilling meaning you were unable to flush.

The fan in the bathroom was extremely loud despite being tiny.

The noiseproofing seemed non-existent. You could hear every single sound in the corridor even though door was closed.

The member of staff who checked us in spoke so quietly, you had to ask her to repeat every thing she said. Why did she whisper?!

And finally, no biscuits provided with tea and coffee!😊

We paid £179 for one night. Bad value for money.

4/10

Poor

04 Jul 2026

Shamala

Messed up the booking, despite mention 2 adult and child - there was no bed for child, end up booking additional room (disable room) last minute, as upgrade was not possible. We have been loyal customer so far but afraid this will last time staying here!

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Liam

Breakfast could be better but rooms where clean

Self

10/10

Exceptional

01 Jul 2026

john

We had an excellent stay.

Family

8/10

Excellent

28 Jun 2026

Daniel

G

Family_with_children

2/10

Poor

27 Jun 2026

Victoria

There was no hot water, we agreed to stay on the understanding we got a 25% discount. However, the refund we actually received is very much below 25%. Hotels.co and the leonardo just keep fobbing me off with excuses-I feel it might be a maths issue. Cold showers are no fun but then to not get the full refund is galling.

Friends_and_family Friends

4/10

Poor

26 Jun 2026

Parushak

Good breakfast and overall clean however on arrival the shower gel was empty which I asked to get refilled. Next day the hand wash finished too and asked for 2 days for refill but nobody came and had to use the shower gel for handwashing. During my stay there was also a malfunction of the hot water therefore all water was freezing cold. I was initially promised 50% refund from my total stay, but this kept being changed by different staff to 25% then 40%. Did not get any written confirmation so it was a battle to keep repeating myself.

Business

6/10

Pleasant

22 Jun 2026

Emma

Very nice hotel but they had an issue with their water system and we had no hot water which isn’t ideal when staying in a hotel. Other than this, it would have been very nice!

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Rakesh

Good hotel, well placed, lovely bar.

Partner

10/10

Exceptional

06 Jun 2026

David

Excellent hotel and wonderful staff 👌
Perfect room with everything you needed will definitely be back again

Partner

10/10

Exceptional

05 Jun 2026

Seneca Maria

Convenient and cozy hotel with amazing staff.

Family

4/10

Poor

02 Jun 2026

laura

I found hotel a bit grubby.
Breakfast selection was good, but was cold. Middle of afternoon I was in my room and a staff member let themselves in. No knock to warn me. I was told by reception that staff are entitled to enter rooms and to put up a do not disturb sign. Cleaners had already been. Noisy at night from local club, so didn't sleep well. On last morning toilet stopped flushing. Most staff friendly at reception and breakfast area. I wouldn't stay here again. Rooms need updating, especially bathrooms, as looked old and tatty.

Self

10/10

Exceptional

31 May 2026

Christine

Very close to Sheffield railway station and easy to find. Check in (& out) was easy and quick. Room was ready well before time stated. The air conditioning was very welcome on a very hot day. Room clean and quiet. I liked that it had a bath but as the shower was over the bath this might be a problem for the less able as climbing into a bath can be difficult.

Self

10/10

Exceptional

30 May 2026

Graham

I Stay here several times a year and the staff are always there for help if needed. See you again in a couple of months. Many thanks

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Seneca Maria

Clean rooms and amazing staff!

Family

10/10

Exceptional

25 May 2026

Howard

Extremely good value. Great location.

Family_with_children

10/10

Exceptional

24 May 2026

Maria

Good location for city hall, bars etc. Staff helpful, room modern and clean - all good - didnt encounter any negatives

Partner

4/10

Poor

21 May 2026

Claire

Not recommended. Was advised I had been upgraded to a superior room and glad I didn’t see the original room if this were an upgrade.

Needs new carpets badly the smell when you walk in is sickly!

Bathroom not clean! Black mould in bathroom.

Biscuits and water had been opened and not noticed by cleaner and swapped.

Self

10/10

Exceptional

17 May 2026

JEFFREY

Great place to stay. Repeat customers.

Partner

10/10

Exceptional

12 May 2026

David

All the staff we chatted with were very friendly and helpful .The food was of a good quality and generous portions .Breakfast was also plentiful in quality too

8/10

Excellent

12 May 2026

hylton

Room was clean staff really good. Breakfast wasn’t to good.

Self

8/10

Excellent

11 May 2026

Dave

Rooms very good but TV volume unlimited & so encouraged 'noisy neighbours'

Self

10/10

Exceptional

08 May 2026

Matthew

Great

6/10

Pleasant

05 May 2026

Michael

Hi, nice hotel, friendly staff, room wasn’t serviced/cleaned for our overnight stay. Great location.

Friends_and_family Family

6/10

Pleasant

02 May 2026

Dawn

This hotel was ok. No fridge or water/biscuits in the room.
Breakfast was luke warm & the poached eggs I ordered, although very nice, took about 25 minutes to arrive. I had finished my main breakfast.
Our previous trip to Leonardo’s in Chester was much nicer & better!

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Lynda

Lovely clean hotel, friendly staff, located in the centre close to everything you need! Great weekend away would recommend!

Family

8/10

Excellent

26 Apr 2026

Gary

Breakfast - the hot choices were not hot particularly the scrambled eggs. Croissants were a mess.

The rest of the hotel was very good.

Partner

10/10

Exceptional

25 Apr 2026

Stephen

Excellent stay, staff were fantastic

Friends

8/10

Excellent

23 Apr 2026

Simon

Comfortable short stay and good location to the station, shops and Crucible. Breakfast choice was good and relaxing hotel bar. Would stay again on my next visit.

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Scott

This Leonardo is a very good one in terms of the brand. The executive rooms have a varied layout which is a nice element. The bed is very comfortable and you get a nice night's sleep mostly. My recent stay did have music blaring from outside beyond 1am on the Wednesday night but that's the first time I've encountered that in four visits to this hotel.
The breakfast choice is in line with what you'd come to expect if you've stayed at any UK Leonardo before.That said, the quality can vary in them but the Sheffield version maintains a high standard every time.
The hotel has a nice relaxed vibe in general and the staff are a huge part of creating that. The check-in each time always has a personal feel rather than any sense of it being routine. It sets the right tone and it's maintained throughout any stay.

Self

10/10

Exceptional

20 Apr 2026

Donald

Great place .. friendly and clean

Self

10/10

Exceptional

12 Apr 2026

Chris

Very nice

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Marie

N/A

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Kelly

We stay here every year for a festival. Its always a lovely time, amazing staff, perfect rooms. We'll see you again next April.

Partner

10/10

Exceptional

31 Mar 2026

jamie

Great Location and great stay in a popular hotel - close to the city centre as well. 5 stars

Partner

8/10

Excellent

31 Mar 2026

Belinda

Room was fairly clean although I did get bitten in bed, mosquito, flea? Very itchy. The tea/coffee facilities were great and bathroom very clean along with the towels.
We were kept awake by the constant base of a nightclub base boom, not the hotels fault.
The breakfast had plenty of choice from a fry-up to continental or cereal and was very good.
We left the car in a nearby NCP park which was heavily subsidised by the hotel.
Any staff that we came into contact with were polite and pleasant. We would stay there again.

Partner

8/10

Excellent

30 Mar 2026

Larayne

Great hotel, very clean, comfy beds, good breakfast. Was a bit peeved that out of our whole hen party not 1 room was ready to check in at 2pm.

Friends

10/10

Exceptional

29 Mar 2026

Jonathan

Room was clean and bed very comfortable. Staff were friendly. Breakfast had good choices. Central location, easy to find from the station and right next to venue I was going to.

Self

8/10

Excellent

28 Mar 2026

michael

Parking in the nearby car park was reasonably priced.
Didn't try the breakfast
Staff were great
Room was clean, but bathroom starting to look tired.

Partner

10/10

Exceptional

28 Mar 2026

Graham

I always choose Leonardo Hotel as I stay in Sheffield a lot, usually around 5-8 trips a year. Its great location is good for bars and restaurants.

Friends_and_family Friends

10/10

Exceptional

26 Mar 2026

Rachael

From start to finish it was smooth, hotel great, location great, parking great, food, drink and service brilliant

Friends_and_family Friends

8/10

Excellent

22 Mar 2026

Charlotte

The room was fine clean and tidy, a bit scruffy in places but not dirty. Water pressure in the shower was awful but apart from that it's fine

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Helen

Near the city centre

Partner

10/10

Exceptional

20 Mar 2026

Shauna

Romm was very clean, staff were friendly and helpful. We really enjoyed our stay

Family

10/10

Exceptional

19 Mar 2026

Dermot

I had a wonderful stay here, from checking in to checking out. Staff were friendly and deficient, the room was beautifully furnished, clean and roomy. It was quiet and restful, despite being in a busy spot. Not my first visit to the Leonardo, and won’t be my last.

Self

10/10

Exceptional

15 Mar 2026

Stephen

Clean and large room, comfortable bed, central location, all in all great value for money.

Business Self

10/10

Exceptional

14 Mar 2026

Jo

Fabulous stay. Family room lovely. Breakfast really good.

Partner

10/10

Exceptional

13 Mar 2026

Stephen

I travelled by public transport. Hotel very convenient to Sheffield Train Station. Amenities on site were ideal for my purposes.

Self

10/10

Exceptional

09 Mar 2026

Michelle

Parking was easy though we have a electric car so the rules for paying for parking while charging are not clear and the staff wasn't sure about how it worked. Once we moved our car after charging, we were fine.

Family_with_children

8/10

Excellent

08 Mar 2026

Steven

Clean room. Parking nearby is subsidised.

Partner

10/10

Exceptional

08 Mar 2026

Joanne

Parking not available in car park suggested, however if you use the NCP car park and take the token to reception on leaving it is £11 for 24hrs instead of £24!

8/10

Excellent

07 Mar 2026

Patrick

Parking beside and across the road - not included in rate ?

Business

10/10

Exceptional

07 Mar 2026

Sara

Clean, good location.

Partner

10/10

Exceptional

05 Mar 2026

Dean

Stayed on business and it was perfect. I’ve been staying at other hotels in Sheffield for years but this will be my go to hotel from now.

Rooms are spacious and immaculate. Staff were very helpful. It’s handy for bars and restaurants (and shopping). Recommended

8/10

Excellent

03 Mar 2026

Florence

Spotless

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

julie

Lovely room very clean

10/10

Exceptional

01 Mar 2026

Rebecca

Great stay thanks

Family_with_children

10/10

Exceptional

01 Mar 2026

Kate

Really easy to check in and out. Staff al friendly and helpful. Room really lovely and comfortable for the price. Bed and pillows were comfortable. Room nice and clean. Breakfast was great with good selection of items. A great stay for a great price. Would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Adam

Good size room great breakfast friendly staff

Partner

6/10

Pleasant

22 Feb 2026

Mark

Ok - check was a long affair even though we had done the online check in - with only one staff on duty it made no difference

Business

8/10

Excellent

21 Feb 2026

Graham

Room was clean and I was happy

Friends_and_family Friends

8/10

Excellent

15 Feb 2026

Steven

Everything was to the expected standards.

Partner

10/10

Exceptional

13 Feb 2026

James

Clean and inviting updated rooms. Staff was very friendly and accommodating.

Leisure

4/10

Poor

05 Feb 2026

Chris

Booked an Executive Room. All booking documents and the online check-in email clearly stated check-in at 3pm and check-out at 12pm. However, on arrival I was told that Executive Rooms actually allow check-in from 12pm and check-out at 2pm.

This was extremely frustrating, as I had paid for a train arriving at 3pm and an early return train, not knowing I could have arrived earlier and stayed later. If this information had been made clear in advance, I would have planned my travel very differently.

Additionally, previous Executive Room benefits seem to have been reduced without explanation. There used to be two free drink vouchers, two free coffees, and 20% off food and drink. Now it’s only two free coffees and 10% off, which feels disappointing for an expensive hotel and an “Executive” room.

Overall, the stay itself was fine, but the poor communication and reduced benefits made it pfeel like poor value for money.

8/10

Excellent

05 Feb 2026

Robert

Nice hotel good location

Business

10/10

Exceptional

02 Feb 2026

Esther

The room itself was very clean just disappointed with the comfort of the bed and pillows. Bathroom very clean apart from the shower doors needs a lot of attention to the bottom of the doors very unclean. Soap and shower gel in shower very good quality and beautiful smell,overall a good stay and the staff on reception very professional.

10/10

Exceptional

31 Jan 2026

Steffi

Staff at Reception were v sweet & charming

10/10

Exceptional

26 Jan 2026

Susan

We had a lovely comfortable stay whilst visiting relatives. The room was warm and spotless. The breakfast and bar service very good. The hotel is central and handy for everything.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Chia-Nan

Staffs were really friendly

4/10

Poor

25 Jan 2026

Richard

Quality of breakfast

6/10

Pleasant

17 Jan 2026

kelly

We went in , no one at reception, but was a lovely girl when some one did come , breakfast AWFUL, we was upgraded in room for some reason , but dont know what a standard would be as this one tiny , you have to walk in closed off shower to close door and go to toilet

Partner

8/10

Excellent

11 Jan 2026

Tracy

Everything was great but we could release the plug in the sink we called reception explained we needed to go out as we had show tickets, within minutes the manger came and mended the sink! Fantastic service thank you 😊

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

Alison

Hotel reception very clean and lovely smell. Easy check in. Breakfast very tasty

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

Karen

Great breakfast . Rooms lovely and comfortable- they had some issues with heating due to very cold weather but sorted it out . Rooms could possibly do with a deep clean as ceiling had a few cobwebs which heating vent highlighted by blowing them around .

Leisure Family

8/10

Excellent

05 Jan 2026

Christopher

Nice clean room, good sized too, very central to town centre and Brammel lane

Leisure Friends

6/10

Pleasant

05 Jan 2026

Cheryl

The location is good,

8/10

Excellent

02 Jan 2026

Lee

Room was clean and the staff were fan

10/10

Exceptional

31 Dec 2025

Julie

Clean hotel and room, very comfy bed and great selection at breakfast including hot items. Ideal location near to the city centre and rail station, or car parking if you drive there. Staff very friendly and welcoming. Had a great stay at the hotel, really pleased I did. Being really picky, the lift had issues reading cards before you select the floor you want, which was a bit annoying, and my shower wasn't very powerful for hot/warm water (only cold), but I made do, and didn't mean too much, it still wouldn't deter me from booking the hotel again. Overall, a great stay.

Leisure Self

10/10

Exceptional

31 Dec 2025

Margaret

Clean room, great city centre location

Leisure Friends

6/10

Pleasant

31 Dec 2025

Kate

Reception staff were great, Barman less so. Room was warm, even though we turned off heating. Good value for money for one or two night

10/10

Exceptional

31 Dec 2025

Lesley

The room was clean, comfortable bed , staff friendly and helpful, highly recommend.

Partner

8/10

Excellent

30 Dec 2025

Ali

Room was excellent. Check-in and in general the service was good, but not great. Breakfast was disappointing.

Leisure Family

10/10

Exceptional

28 Dec 2025

ross

Nice quick check in. Nice room. Excellent location.

8/10

Excellent

27 Dec 2025

ALI

The room was good
The shower room was very dark. (Room 602)
The day staff were friendly enough
The night porter was very rude & unhelpful

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Haider

Stayed for 1 night, location is perfect centrally,Room was clean , a bit on the small side , staff were helpful and extended our check out till 2 pm for free and underground parking was perfect and free for disabled blue badge while normally it cost £10. still miss few things for a 4 star hotel; like the room is not sound proof, we couldn’t sleep at night because of the neighbours noise, and there are no disposable slippers in room to use in the bathroom. that’s why I need it to take off the one star.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Jeff

Room was excellent, upgraded and Service Team on front desk very good.

Leisure Self

10/10

Exceptional

23 Dec 2025

Nicole

Welcome reception staff

Partner

8/10

Excellent

23 Dec 2025

Zoe

Check in was quick and easy, staff were friendly and extremely helpful,

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Joanne

Love this hotel.
Excellent location, easy parking, spacious rooms and easy check in process.

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Stephen

Friendly welcoming staff
Lovely Bar Area
Centrally located within walking distance to great bars and restaurants.
Short walk to Christmas Markets.
Close to shops.
Car parks close by.
Rooms were clean a comfortable, with good facilities, although no smart tv.
Good breakfast selection, wide variety of choice.
Great Choice of hotel for family trips
Would recommend and visit again.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

John

Nice room excellent location

Partner

10/10

Exceptional

20 Dec 2025

Paul

Nice modern and clean hotel right in the city centre

Friends_and_family Family