Name: Crowne Plaza Royal Victoria Sheffield
Address: Victoria Station Road, Sheffield, S4 7YE, GB

8/10

Excellent

21 Jul 2026

Karen

Perfectly adequate stay. We were only there for a brief overnight stay for a graduation.
Booked 3 rooms. Twin room excellent, huge beds and bathroom, other double rooms a lower spec. Beds super comfy, very dark and well air conditioned rooms. Friendly and efficient reception staff. Parking included. Fast check in and checkout. Didn’t use bar or restaurant so can’t comment. Taxi ride into Uni and centre of town.

Family

10/10

Exceptional

15 Jul 2026

Ruth

Our stay was just incredible. The staff were always friendly and very helpful. The breakfast and evening meals were outstanding with a good selection. Our room was spacious and very clean. We would definitely recommend staying at this hotel.

Partner

10/10

Exceptional

14 Jul 2026

Stewart

Buffet breakfast was good with the standard variety of English breakfast
Bed was comfortable and staff helpful
The overall cleanliness was excellent and the building decor was good but as being an old building maintenance is an ongoing struggle to everything up to date all the time
Overall a very nice and quiet hotel

6/10

Pleasant

08 Jul 2026

Mark

Not bad place. Main issue is took me 20 minutes to find the place as there’s so many roadworks around couldn’t seem to get in the right lane as certain roads were coned off or blocked off completely. Place a bit rundown but room service and staff very friendly.

Self

10/10

Exceptional

05 Jul 2026

Heather

Excellent two night stay. So lovely to find a hotel that’s very close and so easily walkable quickly into the City Centre but that also has plenty of parking next to the hotel!
Excellent breakfast at very reasonable extra price and equally superb dinner.
Will stay again if ever we’re in Sheffield.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Robert

Great old grand hotel. Stayed in a suite on this occasion - I use the hotel if visiting for the world snooker - and tbh it wasn’t worth paying the extra. Just stick with the premium rooms imo

Self

8/10

Excellent

02 Jul 2026

Marta

The room did not have the ability to access Netflix or other streaming services. When I contacted reception, I was informed that the hotel had not yet set up the Chromecast functionality, so streaming was unavailable.

The air conditioning was also very noisy, with the motor producing a constant whining sound, which was disruptive and had to be turned off especially during sleep.

The mattress also did not appear to be a queen size, despite the room being booked with a queen bed. It was noticeably too short, and my husband's legs were hanging off the end of the bed, making it uncomfortable to sleep.

Shower pressure extremely low.

Partner

6/10

Pleasant

01 Jul 2026

Paul

Lovely Hotel.
Clean , Really tasty breakfast.
Beds however hard mattress!!

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

suk-bae

Old run down building, very small shower, no toilet paper holder, walls scuffed and scratched

Self

10/10

Exceptional

27 Jun 2026

Andrew

The room was clean, spacious and quiet. Friendly staff. A lovely breakfast with both hot and cold options.

Partner

6/10

Pleasant

12 Jun 2026

Robert

Clean hotel, tidy, well presented with efficient reception staff.

Suffers from being an old building; creaky and uneven floors, lots of transmitted noise from both inside and outside of building. Inconsistent water pressure and widely fluctuating temperature.

Self

10/10

Exceptional

09 Jun 2026

Lynn

We always stay in this hotel when visiting the area. We have tried others, but always regret not coming to this one. The rooms are lovely, clean and well maintained, the staff are warm and friendly, the food is delicious, and there is parking on site. It is always a pleasure to stay here.

Partner

10/10

Exceptional

08 Jun 2026

Heather

Very clean and up to date

Partner

10/10

Exceptional

29 May 2026

Jim

The rooms were spacious and clean. The staff was wonderful. The only issue we had was with the road construction in the traffic diversion trying to find the hotel after we could see it for about three different times going by.

10/10

Exceptional

24 May 2026

Matthew

Stayed here for a 1 night stay. What a lovely, well kept historic building. Checkin was quick, easy and very helpful staff. Parking was £6 for 24hrs, which we think is great value considering recent price increases. The room was for a family of four, and fully equipped. Nothing missing, clean and air con was needed and was working a treat. We had the breakfast, and there wasn't a thing NOT on the menu. We will definitely stay here again for when we next visit Sheffield. Close to the City, and easy tram ride if you want to leave the car and go shopping at Meadowhall.

Family_with_children

8/10

Excellent

19 May 2026

EMIN

Good breakfast.

Partner

8/10

Excellent

19 May 2026

Richard

Nice hotel bathrooms a bit tired

Friends

8/10

Excellent

14 May 2026

Ed

It was as expected. But breakfast was a little disappointing.

Business

10/10

Exceptional

07 May 2026

CRAIG

Always a great stay at the Crowne Plaza Sheffield

Self

10/10

Exceptional

24 Apr 2026

Asim

Very good hotel and good options

Self

8/10

Excellent

14 Apr 2026

Malcolm

Food was good and varied.

Partner

10/10

Exceptional

10 Apr 2026

MELLISSA

Clean and comfy

Family

10/10

Exceptional

09 Apr 2026

Zainab

Reception was friendly and welcoming, plenty of parking available and lovely hotel! Rooms were clean and spacious between my friends and I and bathroom was clean!

Friends

10/10

Exceptional

29 Mar 2026

Rebecca

Lovely hotel, clean spacious room, good choice of breakfast and helpful staff

Partner

10/10

Exceptional

29 Mar 2026

Helen

Beautiful room, very clean and lovely breakfast

Partner

10/10

Exceptional

26 Mar 2026

Gemma

Lovely hotel

Partner

10/10

Exceptional

24 Mar 2026

CRAIG

Lovely hotel, maybe the windows need a bit of soundproofing

Self

8/10

Excellent

24 Mar 2026

Malcolm

The hotel is fairly remote - a taxi is recommended for journeys to the city.

Family

6/10

Pleasant

17 Mar 2026

Jack

Unusual stay. Staff were great but hotel pics were misleading. Aged, needs work, sauna didn't work, restaurant food was good but area was dirty (stained seats dirty floors etc). Gym facilities were good, room was good, bathroom was aged.

Fine for a business stop off, avoid for a personal stay.

10/10

Exceptional

16 Mar 2026

Colette

Extremely clean, spacious rooms, very comfy beds and wonderful deep bath

8/10

Excellent

10 Mar 2026

Terry

Clean room, never used the gym

Self

6/10

Pleasant

01 Mar 2026

David

Staff were friendly, and the room as nice, but a couple of issues, check-in at 2 but the room wasn't ready until gone 2.30, no toilet roll was left in the room. Pillows could be a little firmer and TV reception needs to be improved.
Bath lovely and breakfast was nice

Partner

10/10

Exceptional

01 Mar 2026

Catherine

Fantastic staff, great position, nice room and great feel to the hotel. Also really reasonable parking for a city centre.

Friends_and_family Family

8/10

Excellent

26 Feb 2026

Laura

Room was ideal for a brief overnight stay. The bar area was relaxed and the option of ordering food in the bar rather than dining in the restaurant was exactly what we wanted. Staff were friendly and professional. Only minor complaint was that we had to wait 40 minutes for our food in the bar

Partner

10/10

Exceptional

24 Feb 2026

Allison

Everything was just great. Enjoy our work's Xmas party and we can will be returning for Xmas 2026

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Janet

The room was immaculate with plenty of storage and space and very well equipped . All the staff were very professional and friendly at all times would definitely stay here again

Partner

8/10

Excellent

18 Feb 2026

Sarah

Lovely sized room with everything you need for an overnight stay. The shower was a bit poor and couldn’t figure out how to fill the bath! The beds are too firm that we don’t sleep too well. Great location and excellent breakfast.

Partner

2/10

Poor

29 Jan 2026

colin

Power cut in hotel on arrival
I was given a room where the emergency lighting didn’t work so completely in the dark !
The staff advised me not to try to have a shower in the dark
Went out and returned later to find there was still no power so my room was moved to one with lights working, but I still had to try and pack my things in the dark
Then in the morning there was No hot water!
I complained to the front desk who seemed unaware of the issue but then other people complained too
I should have been offered a refund as the whole experience was awful!

Business Self

8/10

Excellent

27 Jan 2026

Michael

Staff were great.

Business_and_leisure Self

10/10

Exceptional

24 Jan 2026

Irene

Hotel was 10 stars really nice friendly staff room was fantastic

Self

2/10

Poor

21 Jan 2026

Monika

I never authorised a charge for an extra bed, and my credit card has been charged.
Nightmare

Business Friends

10/10

Exceptional

20 Jan 2026

Claudine

Great room, nice breakfast and very polite staff. Really enjoyed our short stay.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Steven

wonderful old hotel with many original features blended with modern, fresh rooms. Service from every single member of staff I met was wonderful, thankyou, it really does make a difference.

Business

6/10

Pleasant

03 Jan 2026

Shirley

Asked for a room close to a lift certainly got that but the room was very small and the bed uncomfortable. No Hot water for a morning shower and only one comfortable chair to sit on.
There were two bath robes in the wardrobe but extremely small and far from soft they had definitely seen better days.
The breakfast room was very hot and crowded we were placed next to a window and the sill was filthy it hadn’t been cleaned for quite some time.
We were impressed with the maid who cleaned the room we were in 231 by the way, she found us a fan and was so helpful.
Another shout out to the lovely lady preparing the hot food at breakfast it’s a shame you haven’t got more staff like her.
Stayed at this hotel fifteen years ago quite regularly but this visit was a total disappointment and we will not be returning.

Partner

10/10

Exceptional

03 Jan 2026

Gavin

Fantastic value

Leisure Family

8/10

Excellent

28 Dec 2025

Ka Wai

Staff were friendly and the room was spotless. However, it'd be perfect, if I'd brought my own pillow.

Friends_and_family Family

4/10

Poor

14 Dec 2025

Anthony

Stay here quite often. Staff were not that helpful this time. Chef and staff clearly arguing with each other at breakfast. Generally a bit rude around the hotel. Understand it is party season but music too loud too late for the swimmers in the building who were getting up at 7am. You could hear it in so many rooms. Booked for the summer again but may consider alternatives.

Friends_and_family Family

2/10

Poor

10 Dec 2025

Mark

Take money for holding deposit and then have to chase to get it back. Still waiting now and still chasing

10/10

Exceptional

08 Dec 2025

Elaine

Clean, pleasant staff, lovely room. Great location.

Friends_and_family Family

8/10

Excellent

05 Dec 2025

Beverly

Woken about 6 by loud walking of persons staying in the room above.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Christopher

Another lovely stay. Wonderful helpful staff. Clean rooms. Highly recommended.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Michael

Great stay

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

John

High quality room

Leisure

6/10

Pleasant

23 Nov 2025

Ayeesha

A real shame. Everything was great but a Christmas party in the hotel until 0000 spoiled the stay. It kept us up, late night & then our children were up at 0600.

Staff were lovely especially the mamager Mr Costa. The food was dellicous innthe bar & at breakfast.

6/10

Pleasant

16 Nov 2025

Helen

Rooms are lovely but the bed was so uncomfortable

4/10

Poor

11 Nov 2025

Katie

Everything was great until I was changing and I ended up having a worker staring into my window as I didn’t know they were working on the outside of the building.

10/10

Exceptional

09 Nov 2025

Philip

Hotel was in an ideal spot for being within walking distance to city centre but not to close. Staff from reception to bar staff were excellent,room was clean and comfortable nice choice for breakfast. Very nice stay

Partner

8/10

Excellent

08 Nov 2025

Lisa

Gorgeous hotel although looks a little tired in places. Great that they have merged old & new though. Room was way too hot, not able to see out the window due to frosted glass & was next to house keeping’s store room so was a little noisy in the morning. Bathroom really nice & great shower

Partner

10/10

Exceptional

03 Nov 2025

Kerry

Room, location, staff, food all great

8/10

Excellent

31 Oct 2025

Lauren

Good staff customer service, room clean

10/10

Exceptional

28 Oct 2025

Jim

Really enjoyed this hotel. It’s a beautiful old hotel, nicely kept without being fussy. Big comfortable room, great bath, nice chairs and little touches in the room (hot chocolate sachets and bath robes), nice bar, great restaurant, not over priced and a gym. Everything feels spacious and front of hour staff were excellent. Be aware it’s an elevated so getting to it can be a little trickier than it looks on a map (there’s only one way in and out). Would stay again in a flash if I was in Sheffield.

Business Self

6/10

Pleasant

27 Oct 2025

Jeffrey

On arrival, the reception staff were warm and welcoming, and clearly explained the hotel, breakfast, bar area etc. they also advised that there was a function on that night and so the main area was closed to us (residents of the hotel). we were never advised about function before our arrival, as this did impact on our stay. the noise could be heard while we tried to sleep. The room was cold and the bathroom extremely cold, and only just got something like ok when the temperature was set at 30 degrees C. although the room was clean, the building requires a lot of work, the windows are old and the frames showing decay (wood) with draughts. On the first morning at breakfast, the main eating area was full and chaotic, and we ended up in an extension room which was reasonably quiet. The staff were great but the food was average, the exception being the hash browns. The second night, although we wasn't informed, there was another function in the main room, again with no access to it, and again noise nuisance while trying to sleep.

Partner

10/10

Exceptional

26 Oct 2025

Bonchan

Good for family.

Friends_and_family Family

4/10

Poor

25 Oct 2025

Alastair

Shower covered on mould. My room looked ok initially but cleaning was poor as per bathroom and so noisy as terrible windows meant all I could hear until after midnight was a group attending an event congregated outside the front of the hotel shouting and my room was opposite the lift also (Room 224 avoid) so with a rubbish door on the room too every time some drunk people came up the lift that’s all I could hear.
Checkout I was lied to that the printer was broken so couldn’t create a receipt, told it would be emailed and never was but after I asked to review the bull before I left and the man couldn’t work the system he admitted he doesn’t work reception so doesn’t know what he is doing. That’s when he confirmed the printer was not broken.

Business

6/10

Pleasant

13 Oct 2025

Jay J

Slight smell to the room which wasn’t nice. Private function in main bar which I was not informed about and reserve bar not staffed. Needed to keep asking for someone to man the bar.

Friends_and_family Friends

8/10

Excellent

12 Oct 2025

Scott

Hotel is looking a bit tired. For the price I would have expected it to be a little nicer

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Kevin

Wonderful Hotel and excellent food

We had a wonderful stay at Crowne Plaza Royal Victoria Sheffield by IHG. From the moment we arrived, the staff were welcoming and attentive, making us feel genuinely valued as guests. Our room was immaculate, comfortable, and thoughtfully appointed with everything we needed for a relaxing stay. The bed was exceptionally comfortable, and we appreciated the quiet, well-maintained environment.

Breakfast was delicious, with a wide selection of hot and cold options, all presented with care and freshness. The hotel’s facilities were excellent and convenient for exploring Sheffield and the surrounding area.

Overall, the exceptional service, spotless rooms, and great amenities made our stay truly enjoyable. We highly recommend Crowne Plaza Royal Victoria Sheffield and look forward to returning on our next visit to the city.

Business

10/10

Exceptional

02 Oct 2025

Wayne

Stayed one night as a party of 4 two separate rooms each with 2 double beds and ensuite bathrooms...the rooms were spotless beds were super comfortable staff were very helpful and friendly when in sheffield again i wont stay anywhere else.

8/10

Excellent

27 Sep 2025

Olivia

A good hotel for short stay

A very pleasant hotel in a good location with parking. Large, comfortable room, clean. Breakfast was varied and delicious. The staff was very friendly and polite.

Partner

6/10

Pleasant

21 Sep 2025

chris

Nice and basic

Nice room basic amenities. Unfortunately the room got very hot and to have the window open meant listening to the hotel fans humming all night.

Business

10/10

Exceptional

21 Sep 2025

Lynn

A lovely, traditional hotel, but with all the modern conveniences. The staff are friendly and efficient, and the service is excellent.

Leisure Family

10/10

Exceptional

16 Sep 2025

Jemima

Lovely stay, excellent breakfast

Stunning breakfast, excellent range of food that catered to many palates, very clean room, friendly staff, lovely building- exactly what we needed and would stay again!

Business Partner

10/10

Exceptional

06 Sep 2025

Paula

.

4/10

Poor

03 Sep 2025

Rachael

Don’t visit!

Hotel was dirty. Food from bar sent back as the sandwich had no filling. Dead bugs on the stairs and on the window sills next to the table in the restaurant. Hot breakfast was in fact cold. Don’t visit - certainly not worth the money and like no other Crowne Plaza that I have visited.

Friends_and_family Family

4/10

Poor

31 Aug 2025

Simon

The hotel was fine but we had a terrible night sleep because of noisy guests.

We booked this hotel rather than a budget alternative to avoid this type of behaviour.

I’ll choose somewhere else next time.

Leisure Family

10/10

Exceptional

25 Aug 2025

Mark

Great Stay

Great place to stay definitely one of the best in Sheffield.

Friends_and_family Family

8/10

Excellent

24 Aug 2025

Bilal

Lovely hotel
Comfortable rooms
Breakfast was underwhelming for the price of this hotel.
Room needs a coffee machine

Friends_and_family Family

8/10

Excellent

24 Aug 2025

Verified traveler

Highly recommended

Couldn't really fault our stay in any way.

Reception were very friendly & courteous & particularly happy to help which was very welcoming.

Breakfast service was also first class.

Would certainly recommend this hotel if staying in Sheffield.

It's about a 15-20min walk to the city centre.

Partner

10/10

Exceptional

14 Aug 2025

Marvin

Enjoyable stay.

Had some food from the bar menu and enjoyed it. Bar service a little slow with one pint poured badly. Service improved as the evening went on. Room was very comfortable although tv looked like it was about to fall off the wall. Aircon was working thank god. Breakfast was plentiful but a mixture of cool, lukewarm and hot items wasn’t the best but was starving so powered my way through it.

Business

10/10

Exceptional

11 Aug 2025

Kevin

Outstanding stay, excellent food and staff

Recent investment has clearly raised the standard throughout the hotel. Facilities look refreshed and well maintained.
Staff were exceptional — friendly, professional and attentive. Some of the best service we’ve experienced; every team member we met went out of their way to help.
Evening meal was very good and clearly made from fresh ingredients. My wife and I both had the steak: cooked perfectly and served with proper home‑cooked chips — a real treat.
Parking is safe, convenient and easy to access, which made arrival and departures stress‑free.
Because of this experience we’ll be visiting Sheffield more often for both leisure and business. Our colleagues and I now plan to use Crowne Plaza Royal Victoria Sheffield as our preferred hotel while working in the city.

Highly recommended for quality accommodation, excellent service and reliably good food.

Business

10/10

Exceptional

30 Jul 2025

Zainab

Value for money

Amazing hotel near the city centre
Wonderful receptionist abd fantastic breakfast

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Katie

We had a lovely stay here and was so impressived by the building and value for money of the place.

The room was spacious and very clean and the aircon was an added bonus

Can’t fault it And would definitely come back

Leisure Friends

8/10

Excellent

16 Jul 2025

luke

Excellent hotel, very small disappointment

Very nice hotel, very clean and tidy, little disappointed with the parking charge when we paid nearly £350 for 3 nights and still had to pay £18 for on site parking? also no food (breakfast) involved, ranged from £13 to 18 extra if wanted breakfast, we will be booking again because of how clean and tidy it was so this isn't a review to bad mouth the hotel just disappointed with a couple of things thats all

Partner

10/10

Exceptional

10 Jul 2025

Eliana

Staff were amazing, food absolutely delicious, thank you to the restaurant manager and Ewan. Unfortunately a few groups were around with limitations to the bar ‘Prom night’, which vastly reduced where to socialise. The elevator is quite small and dated )a new one is in construction). Access for wheelchair/scooter very limited, the doors need to be a both way action, trying to pull a door towards you was a struggle whilst driving the scooter.

Leisure Self

10/10

Exceptional

06 Jul 2025

Rachael

Great place - really beautiful and very nice rooms and breakfast

Leisure Family

8/10

Excellent

02 Jul 2025

Joshua

Staff were very friendly but room needed some updating and couldn’t get shower to function correctly.

Leisure Family

10/10

Exceptional

30 Jun 2025

Amren

We loved staying here! The room was
Gorgeous, comfortable, and had everything we needed. There was a high school dance happening and the exciting festivities did not interrupt our stay and the noise level was
Very well contained. My elderly parents room was perfect with accommodations for elderly visitors (walk in shower, multiple phones, total accessibility).
There was tons of free parking and the exterior was very well maintained. We loved our stay!

Leisure Family

8/10

Excellent

30 Jun 2025

Joan

we dined in restaurant 3 nights on the sunday the food had to be sent back the steak was undercooked when it was asked to be well done the chips were undercooked An additional leafy salad ordered was a handful of dry rocket ,so different from the previous delicious meals ,We were told it was a different chef that night and the servers were so apologetic and although we received a discounted meal it did mar some what the enjoyment of our stay other than that it was excellent,

Leisure Friends

10/10

Exceptional

29 Jun 2025

David

Great hotel, staff all friendly and everywhere clean

Leisure Partner

10/10

Exceptional

28 Jun 2025

JC

Lovely hotel, easy access and good parking with electric chargers

Partner

10/10

Exceptional

24 Jun 2025

Joan

It was just a stay on way to Hexham from Hertfordshire.
It's roughly halfway and an absolute treat clean,convertable and luxurious

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

Lea

I liked the staff; everyone I interacted with was very kind and helpful.
The hotel as a whole looks old, and the carpet on the corridors' floors is very worn and outdated. The white and naked walls without decorative art or paintings on every floor make the corridor look like a cold and low character, even though the staircase looks phenomenal.
The room is nice, has a good size, the bed is fine, but there is zero sound isolation, and I could hear every single noise coming from the corridor.
The bathroom is renovated, with great lighting, comfortable towels, but the shower cubicle is tiny, especially taking into consideration the average British man/woman body size.
The bath robes were a great touch, but they are very small for a man...my husband could not wear his comfortably.
In the morning, when I was showering, the fire alarm went off 3 times, and I panicked! My husband called reception to ask what was going on, and he was told that it was a mistake...but it happened 3 times during my shower...imagine how scary that was?

Business

6/10

Pleasant

27 May 2025

Jennifer

It was ok but we arrived quite late and the noise in the car park was horrendous cars revving and horns beeping we couldnt get to sleep. This should not be allowed after a certain time

Partner

10/10

Exceptional

26 May 2025

Martin

Easy to check in, all the staff were really nice and friendly.
The hotel building was very impressive and the interior was very traditional.
The bedrooms were comfortable.
Breakfast was very nice, with a great selection of hot and cold food.
Large carpark.
Would definitely recommend.

Leisure Friends

10/10

Exceptional

24 May 2025

JANE

Nice hotel

Lovely stay just overnight room comfortable and clean, staff helpful. Breakfast very good plenty of choice.

Friends_and_family Family

10/10

Exceptional

23 May 2025

Natalie

Lovely relaxing stay

Super great experience! Staff very accommodating and friendly, nothing was too much to ask. Very impressed, would return.

10/10

Exceptional

20 May 2025

Abbie

Lovely

Leisure Partner

10/10

Exceptional

06 May 2025

Julie

Lovely old building. Excellent beakfast. The stair carpet could be renewed, although it is evident that rooms have been renovated.

Leisure Partner

10/10

Exceptional

06 May 2025

Verified traveler

Perfect weekend stay

Very friendly staff and a beautiful building. The room was was lovely. We'd definitely come back.

Partner

4/10

Poor

04 May 2025

Melody

We were very disapointed with the standard of the room. The room we were given was not refurbished to the modern standard of the rooms on their website. There were defects in the room, cracks, very creaky floorboards and areas that needed sorting in the bathroom.

Leisure Partner