Name: ibis Budget Sheffield Centre St Marys Gate
Address: Velocity Tower 10 St Marys Gate, Sheffield, S14LR, GB

10/10

Exceptional

27 Jul 2026

Grace

Very friendly lady at the reception and professional staff all round.

4/10

Poor

25 Jul 2026

Katie

Very small and overpriced room in a less than desirable part of Sheffield!

6/10

Pleasant

23 Jul 2026

Chris

Disappointing, paid a large sum for a tiny double room with breakfast. Oh, and recommended parking was. It 5 mins away! Perhaps dynamic pricing due to Uni graduation over same dates?

10/10

Exceptional

22 Jul 2026

Bridget

The room was clean and the staff were very helpful.

6/10

Pleasant

22 Jul 2026

Mick

The room was small for 3 adults but for the price it was ok

10/10

Exceptional

22 Jul 2026

Eleanor

The hotel was very clean and excellent value for money for our family graduation visit.

2/10

Poor

21 Jul 2026

Emiliya

I generally hate writing bad reviews, especially in a case where I was only in the hotel for a total of 4 HOURS, but my refund request was denied, so this is what it's come to. After a 20 hour overnight trip to Sheffield, I had to deal with the following:
1) The hotel booked me into a room that I didn’t request from Expedia — a wheelchair accessible room, which triggered my chronic back pain as I had to constantly bend over in order to reach surfaces. The hotel staff blamed Expedia for not showing that all regular rooms were booked.
2) The room's AC did not work during the beginning of a heatwave. The staff were not very interested in solving the problem — one of them asked me “do you want me to try to fix it from my end” (WHO ELSE?). Since there was no phone in the room, I spent an hour running from room to lobby to ask about progress. Finally, they just offered me a fan, since no other rooms were available. I noticed that several other customers came with the same complaint.
3) When I expressed confusion about the limited service, they said to me “well, this is a 2 star hotel, and you should’ve expected this”, even though it is listed as a 3 star hotel on various other platforms. This brings into question if the hotel is falsely inflating their rating publicly, only to then turn around and blame the customer for expecting more.

I wouldn't have booked it if I knew all of this, and didn't even stay ONE night, so I am once again asking for a refund on my 5 NIGHT stay.

Self

4/10

Poor

15 Jul 2026

Steven

Room was spacious and clean, bed was comfortable if a little firm, but no extra chair or refrigerator which I think should be in a room that size. But worst of all, the place advertises aircon that just did not work any of our nights, during the heatwaves we've been having, unacceptable.

Partner

6/10

Pleasant

15 Jul 2026

James

I like this hotel and have stayed here before, and my previous visits have always been good. Unfortunately, on this stay I had an issue with the air conditioning in my room during the current heatwave. The reception staff tried to reset it, but unfortunately it still didn’t work. I was too tired to pursue it any further, so I just slept on top of the bed. Working air conditioning would have made a big difference. Other than that, I’ve always had positive experiences here, and I hope this issue can be resolved for future guests.

Self

10/10

Exceptional

14 Jul 2026

Emma

Good hotel, great central location with easy walking distance to most city centre attractions.

Comfortable rooms and great air con.

Friendly helpful staff and a nice breakfast selection.

Business

10/10

Exceptional

12 Jul 2026

Eleanor

Cheap but good value. Clean and cheerful

8/10

Excellent

07 Jul 2026

Vicky

Was very impressed that I had a kettle and tea/coffee as ive stayed in other ibis and they didnt have anything. Slept well every night, bathroom was also great shower was quite good too. Overall impressed, compare to the other ibis in Sheffield

Friends

8/10

Excellent

05 Jul 2026

Zaneta

Would happily stay away, big rooms, staff really helpful. Easy to get to.

8/10

Excellent

04 Jul 2026

Kirti

Well maintained hotel and good breakfast for a reasonable price

Self

10/10

Exceptional

01 Jul 2026

John

Good location. Available street parking for when we were there. Breakfast was reasonable but could benefit from having some fresh fruit.

Partner

10/10

Exceptional

28 Jun 2026

Howard

Clean, well appointed room with very comfortable bed and good shower. Breakfast was good and plentiful. A great choice for a budget hotel stay.

Friends

6/10

Pleasant

28 Jun 2026

Mitchell

The room itself was decent but, the air con wasn’t working properly and was confusing to use.

Partner

10/10

Exceptional

26 Jun 2026

Gill

Great budget hotel, very clean. Aircon was a godsend on one of the hottest of the year!

Partner

6/10

Pleasant

22 Jun 2026

harry

For the price and not bad location. However the bed wasn't that we were going for. We felt something bitting our skin all night, probably the mites.

Partner

4/10

Poor

21 Jun 2026

John

Room clean and staff doing their best but the room was extremely cramped, and the shower leaked over the floor. The included breakfast was dreadful - no bacon, underdone sausages instead with very little meat content and the worst, driest scrambled eggs you can imagine. A pathetic effort compared with other Ibis budget offerings.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Steve

Excellent value for money. The place is clean and the beds/bedding comfortable. The shower is comparable with the ones at the Hilton - seriously!

Only a few minutes walk to our favourite venue in Sheffield (KAPITAL).

Big 10/10 from us

Partner

8/10

Excellent

20 Jun 2026

majid

Budget place , good for a night

Friends

8/10

Excellent

19 Jun 2026

Xia

Staffs were very helpful but my bathroom sink was half blocked.

Self

8/10

Excellent

02 Jun 2026

Tony

Very nice room small but more than adequate for 1 person

Self

6/10

Pleasant

29 May 2026

Paul

Even though the hotel was clean and well maintained, I found the entrance difficult to find and also a lack of parking which required parking my vehicle at a parking garage in the city about three blocks away. At night returning from there back to the hotel, I felt uneasy as there were some shady individuals in that area.

Self

8/10

Excellent

26 May 2026

Eryl

Room is a good size, clean and has air conditioning (though it's not easy to get it to cool the room).

Shower and bathroom are both well appointed but the bed was a bit soft and sunk in the middle.

I received a message from the hotel before arriving letting me know where the car park was and that the overnight fee agreed with the car park company would be £9 for 24 hours, however on leaving I was charged £11. Not a huge difference but might be worth updating your records as some people will likely complain about the difference (I arrived at the car park at around 11:30am and left the next morning by 09:30am so less than 24 hours).

Self

10/10

Exceptional

22 May 2026

Nathan

Great cheap city centre stay. Powerful shower and comfortable bed.

6/10

Pleasant

21 May 2026

Daniel

The bed had a large dip in it

8/10

Excellent

19 May 2026

Chandler

Good for what it was

Partner

10/10

Exceptional

17 May 2026

Craig

It says budget hotel, but it far from budget. Lovely stay facilities were great. Room was fantastic and the shower room was great too.

Self

10/10

Exceptional

17 May 2026

David

Breakfast was not great

Self

8/10

Excellent

17 May 2026

SHANE

Needed a room for the night in Sheffield for myself and my 11 year old granddaughter as she was playing in a football tournament . The Ibs was spot on for the job . Clean etc . Only small downside is no offsite parking , but 5 minutes was not a problem to us but maybe others.

Friends_and_family Family

8/10

Excellent

12 May 2026

Christopher

Clean, good location breakfast not great but overall good stay

Partner

8/10

Excellent

11 May 2026

Wiktor

Ok

8/10

Excellent

11 May 2026

Louise

Entrance was open plan, welcoming, clean with café and bar. Room was good for the price, bed were good, and clean. Central location so easy to get to most places. Would stay again.

Be aware of parking, read reviews of local parking areas to prevent fines.

Friends_and_family Friends

8/10

Excellent

08 May 2026

Nnaemeka

Good and clean for the price

Self

10/10

Exceptional

08 May 2026

Anas

A no fluff modern hotel perfect for a couple of nights in the city, the rooms are on the smaller side but for a single traveller would be more than enough.

8/10

Excellent

08 May 2026

Ciaran

Lovely staff, very understanding, entire thing was well worth the price if you get it with breakfast
Breakfast itself is nothing special but more then enough to keep you going
Beds in the middle of the pack in terms of comfyness

Self

8/10

Excellent

08 May 2026

Siobhan

Room was good, hotel seemed clean and modern and was in a great location.

We couldnt work out how to get the discount for the car park and there was no staff around in the morning to ask, also the window in the room didnt open at all and it wasnt proper air con so felt a bit stuffy in the room, but otherwise was perfect for what we needed.

Partner

2/10

Poor

05 May 2026

Jayden

The room was clean to an extent but we had our stuff damaged in our room and medication missing which was life threatening. Breakfast wasn’t good at all horrible and dry not taste to nothing. Staff weren’t hopefully at all and the bar had nobody at it at all. Wouldn’t recommend staying here again to be honest air conditioning unit was broke so had no air con and no windows so the room was so hot. They told us to deal with it basically. We trying to get a refund as it was expensive for what we paid and didn’t even get the stuff we needed

Partner

6/10

Pleasant

04 May 2026

Daniel

Difficult to get excited about an Ibis. You get what you paid for, which wasn’t a lot. Check in was super quick. Room was super small but allowed for a good nights sleep. Everything was nice & clean. Likely the atmosphere & decor in the cafe bar area but breakfast wasn’t very good at all. Not for the price anyway. Location was spot on for one night out in Sheffield. As long as it was cheap, I’d stay there again.

Friends

6/10

Pleasant

28 Apr 2026

Kathryn

We stayed one night and the room was a good price with a decent bathroom but the bed was uncomfortable for two people - we kept rolling together in the middle. We didn't have breakfast or use the bar so I can't comment on other aspects of the hotel.

Partner

8/10

Excellent

28 Apr 2026

russell

Fair budget hotel, smallish room, no bacon in breakfast menu which I found strange, clean and tidy

Self

10/10

Exceptional

27 Apr 2026

Thomas

The WIFI and room were amazing and the staff were friendly. Breakfast was good but not much as an english breakfast but overall 9/10!

10/10

Exceptional

26 Apr 2026

James

Clean functional room.

Friends

8/10

Excellent

26 Apr 2026

Steven

Everything good

Family

8/10

Excellent

25 Apr 2026

Ms McArthur

The Bedrooms are in a decent condition. A hot Shower. Tea and Coffee. Television. The Breakfast Menu was sufficient. It provided
Scrambled Eggs. Sausages. Beans. Ham.
Cheese. Bread. Pastries. Tea and Coffee.
The Bar provides Snacks. Beverages. Alcohol.
The Staff are reasonable. There is a Lounge area.

Friends

8/10

Excellent

21 Apr 2026

Lesley

You get what you pay for but what there is was decent. Loses a mark for mould marks on shower ceiling but cannot fault rest of hotel. Breakfast very basic but what food there was hot and edible and the bar/restaurant area is lovely.

Self

10/10

Exceptional

19 Apr 2026

David

Excellent stay.

Partner

8/10

Excellent

17 Apr 2026

David

I didn’t have a breakfast at the hotel, but it appeared to have quite a reasonable range of items available.

Self

6/10

Pleasant

17 Apr 2026

Clare

Clean room, very small and sparse. Fits the budget bill.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Hend

Good hotel and reasonable price and near the city center

Partner

8/10

Excellent

16 Apr 2026

Henry

Only slight peave during this stay was having some form of air con unit that was placed above a grid vent - would be nice if this was slightly quieter.
Room was always clean, housekeeping replaced everything I wanted them to.
Another great thing would be if you followed my preference in the all accor app(but that's very picky feedback)

Friends_and_family Friends

10/10

Exceptional

15 Apr 2026

Marco

Clean rooms, quiet, nice view and lovely breakfast. Thank you

10/10

Exceptional

13 Apr 2026

Deborah

Convenient, clean, comfortable.....perfect for the price

Partner

4/10

Poor

12 Apr 2026

Nick

Rooms are not particularly pleasant. Not a cleanliness issue but they look quite worn down. The brown stool in the corner of the room looks out of place. Space isn't great.

Staff and the equipment at reception is a real issue. The laptop/computer used on thr day of my checkin was clearly quite slow and unable to process information quickly. I didn't feel the staff member on duty had control of the situation and was flustered quite easily, muttering away. I'm sure it wasn't an easy situation but it didn't come across as very professional to me.

Distance to the city centre is a relatively short walk so it has that going for it.

Generally from payment, room and staff perspective, there are better options in Sheffield.

Self

10/10

Exceptional

09 Apr 2026

stephen

The bar area and availability was very good.
Sorry but did not stop for breakfast

Partner

8/10

Excellent

06 Apr 2026

David

Room was fine. Disabled toilet was very unclean and brought to attention of staff. Also we felt it was a bit mean that we couldn't check in 50 mins before 3 but we were able to leave luggage

Partner

10/10

Exceptional

06 Apr 2026

Iain

The hotel is a step above the usual Ibis Budget I've stayed in. Nice size bathroom with a comfortable bed. The staff were friendly and welcoming. Wi-fi is free, but speed limited, fast enough to do most things but not streaming video.

8/10

Excellent

03 Apr 2026

Wiktoria

Kind staff and nice food and drink. Especially the £15.95 deal for pizza and drink. Room was decent but it could do with some better facilities as windows didn't open, no wardrobe and towels kept falling off the metal ball. Sink was also easily blocked due to drainage issues

Partner

10/10

Exceptional

30 Mar 2026

Bernard

Excellent hotel, a little walk from the station.
The only problem was that we put the card on the door saying having a break. The cleaners came in anyway, and my autistic son had an episode and the police were called.
The hotel itself is highly recommended though.

Family

10/10

Exceptional

30 Mar 2026

Edi

Clean room, lovely staff, quick and easy check in and out. No problems!

Partner

8/10

Excellent

29 Mar 2026

Paul

Clean room and friendly staff.

Self

8/10

Excellent

29 Mar 2026

Jo

Pleasantly surprised by how great this hotel was for the price. Rooms are a good size, clean and have all the standard things to make a stay comfortable - towels, kettle, TV, heating/AC. Plenty to choose from if you want breakfast at a great price. We did find some things a little confusing. We ordered some toast and were told to help ourselves, however we were unsure if the price was for 1 or 2 slices as it didn't specify on the menu.
Car parking token was validated at the end of the stay taking the cost of 24hr parking from £24 to £11.
Would recommend and would definitely stay here again.

Friends_and_family Family

6/10

Pleasant

26 Mar 2026

Sophie

The bed was extremely uncomfortable, the area a little unsafe at night, but otherwise ok

Self

10/10

Exceptional

25 Mar 2026

Lucy

Really clean room, small and basic but got what we paid for, reasonable price and walking distance to town centre, all good!

Partner

6/10

Pleasant

25 Mar 2026

Alexander

I got a disabled toilet/shower/wet-room which was kind of flowing into the bedroom if i didn't 'brush' the water into the drain. Also, room wasn't toasty warm but rather borderline 'fresh'. Also, blanket/duvet was slightly thin though i wasn't exactly freezing cold.

Self

8/10

Excellent

23 Mar 2026

Paula

Fairly spacious room, basic but that's what I paid for. Comfortable bed and a good bathroom. Relatively quiet considering the location.

Self

2/10

Poor

22 Mar 2026

Ruby

The room has no windows and the air con is not strong enough, so the room is boiling.

8/10

Excellent

21 Mar 2026

Melanie

Good value (we only paid £50 for a double room).
Good for a 1 night stay. Bathroom was nice and modern. No frills hotel for those on a budget.
Bed was very firm (too firm for me). We brought our own pillows as I had read reviews before staying and knew they would only supply two pillows. I was also expecting the double bed to be against the wall and we used this to our advantage for watching tv, which was at a right-angle to the bed, by leaning against the side wall to watch it straight on.
Not much interaction with staff who had trouble explaining the price of the pool table. Don’t expect anyone to ask how your stay was on the way out!

Family_with_children

8/10

Excellent

20 Mar 2026

Angela

Ideal for an overnight stay.

Friends

10/10

Exceptional

20 Mar 2026

Dylan

Did the job well, cheap and cheerful, decent location, not too far of a walk from the trian station. Room and bathroom fine and clean, good bed, quiet. Friendly staff, easy check in, allowed early check in at 11am for £10. didn't use the bar/restaurant facilities but looked good. Would stay again for a budget night stay

Self

10/10

Exceptional

19 Mar 2026

Gareth

Stayed here twice now and it's a great hotel. Very easy to get to the city centre and access everything you need. Staff are friendly and very clean rooms and hotel.

Partner

6/10

Pleasant

18 Mar 2026

James

For £30 a night, wasn't expecting The Ritz but the staff attitude were a bit to be desired. Just got the impression everything was a chore and they simply did not want to be there. Was a mid week booking so they weren’t mega booked up but just feel the staff couldn’t get bothered.

Partner

8/10

Excellent

14 Mar 2026

Luke

Good value, nice bar area. Room could have had more provisions

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Glen

Clean room, great view

Self

10/10

Exceptional

03 Mar 2026

Jon

we were happy with everything, cleanliness, AC etc, they're not massive rooms, but perfect for location and getting to places.. we parked in the car park, there was a bit of confusion with regards the parking, they (the hotel)validated our chip and it was more than if we'd stayed and payed normally, but we got it sorted by the guy in the parking, no discount, but all good.. and then we left the car overnight and the price and validation worked fine.. we'll be wiser next time.. not complaining, just mentioning it..

Partner

10/10

Exceptional

02 Mar 2026

Joseph

Clean room and pleasant staff

6/10

Pleasant

01 Mar 2026

Stephen

Good enough hotel. No parking very close by to unload. Room ok but a bit sparse, however it was clean and close to city and quiet.

Family

8/10

Excellent

01 Mar 2026

Michael

No alcohol being served in the hotel and no explanation given for this. Shower did not have enough water pressure. No bin in room. Otherwise great stay.

Partner

8/10

Excellent

01 Mar 2026

Mark

Room was clean and tidy
Parking a bit of a walk
Overall decent value for money

Friends_and_family Friends

8/10

Excellent

01 Mar 2026

Gareth

Good location

Partner

8/10

Excellent

01 Mar 2026

Liza

Room was very clean, comfy bed, roomy shower! Only not 5 stars as one of the staff members was rude to my friend.

Friends_and_family Friends

8/10

Excellent

27 Feb 2026

Rufus AD

Good location and price. Staff friendly and helpful. Room clean, but not very big. Hall carpets in need of renovation.

10/10

Exceptional

25 Feb 2026

Hend

Location and good price

10/10

Exceptional

22 Feb 2026

Stylianos

Great stay at Ibis, I've just noticed a drop of the internet wifi services, hopefully that was only a periodic one, but signal wasn't stable at all, rest all good, team and check-in experience pretty good

Self

8/10

Excellent

21 Feb 2026

P

Lovely and clran all round

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Richard

Very clean. All we needed in a small room

10/10

Exceptional

16 Feb 2026

Sarah

Clean modern room and bathroom, with lovely food and drink area downstairs. Staff were professional and welcoming. Thank you.

Partner

8/10

Excellent

15 Feb 2026

Liam

Yes

Partner

10/10

Exceptional

12 Feb 2026

Samuel

Modern, spotless, comfortable room. The bathroom was also modern and comfortable. It’s a bit small, but absolutely great for the price. I’d thoroughly recommend.

Business

10/10

Exceptional

08 Feb 2026

Tania

Very convenient location, great service, friendly staff.

Leisure Friends

6/10

Pleasant

08 Feb 2026

Joké

I couldn't find the entrance of the building! Literally ended up going round and round. Sat Nav takea you to a different location and signage could be larger.

The actual check-in process was quick.

Business

10/10

Exceptional

07 Feb 2026

Emma

Clean room, pleasant environment in the public spaces and excellent value for money.

Self

10/10

Exceptional

03 Feb 2026

Hend

Decent room .

Leisure Partner

6/10

Pleasant

18 Jan 2026

Walter

Very basic low cost hotel. Really has the bare minimum, service provided by the staff is also the bare minimum, don’t expect any niceties. Reflects the price and would still stay again if it’s substantially lower in price.

6/10

Pleasant

18 Jan 2026

Anya

It was very basic! Table with no chairs, small bed and decent size bathroom. Also damp from a previous leak notable in the ceiling paintwork.
Unfortunately my plug in the sink was jammed - someone was due to look at it whilst we was out (they didn’t) so I was just given an alternative room - exactly the same layout. Quite clean generally.
For what we paid, couldn’t ask for more really.

Friends_and_family Friends

10/10

Exceptional

17 Jan 2026

David

Room was clean, staff friendly, would recommend

Self

8/10

Excellent

15 Jan 2026

ed

Very clean and tidy