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Sandman Signature Sheffield Quays Hotel

Sheffield · United Kingdom

Victoria QuaysView location

8.2/10Excellent1,002 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.2/108.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sandman Signature Sheffield Quays Hotel

Nestled on the picturesque Victoria Quays waterfront, the newly refurbished Sandman Signature Sheffield Quays Hotel blends contemporary design with historic charm for an unforgettable stay. Whether visiting for business, leisure, or both, our prime riverside location places you close to Sheffield city centre, Sheffield Arena, and the breathtaking Peak District.

Relax in spacious, modern rooms—many with tranquil waterside views—or stay active in our fully equipped fitness centre and indoor pool. Savour locally inspired cuisine at our stylish restaurant and bar, and take advantage of versatile meeting spaces, complimentary Wi-Fi, and convenient on-site parking.

Sandman Signature Sheffield Quays Hotel is the perfect base for exploring Sheffield or hosting your next event.

Read more about this hotelShow less

With a stay at Sandman Signature Sheffield Quays Hotel in Sheffield, you'll be near the airport, within a 10-minute walk of Ponds Forge International Sports Centre and Sheffield Hallam University. This hotel is 0.8 mi (1.2 km) from Crucible Theatre and 1.5 mi (2.4 km) from University of Sheffield.

Stay in one of 128 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 50 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
    • Uncovered self parking fee: GBP 10 per day
    • Pet fee: GBP 15.00 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ponds Forge International Sports Centre 0.6 km / 0.4 mi
O2 Academy 0.8 km / 0.5 mi
Sheffield Hallam University 0.8 km / 0.5 mi
Lyceum 0.9 km / 0.6 mi
Sheffield Cathedral 0.9 km / 0.6 mi
Crucible Theatre 0.9 km / 0.6 mi
Sheffield Winter Garden 1 km / 0.6 mi
Peace Gardens 1.1 km / 0.7 mi
Millennium Gallery 1.1 km / 0.7 mi
Sheffield City Hall 1.2 km / 0.7 mi
Kelham Island Museum 1.2 km / 0.8 mi
Sheffield Town Hall 1.3 km / 0.8 mi
Genting Club Sheffield 1.3 km / 0.8 mi
University of Sheffield 1.4 km / 0.9 mi
Wilson Carlile Centre 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 128
  • Number of floors (main building): 6
  • Double rooms: 124
  • Suites
  • Accessible rooms: 8
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
Show 58 more facilities & services
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Cloakroom
  • Lift accessExtra charge
  • Shop
  • GymExtra charge
  • Café
  • BarExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Highchairs
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool
  • CasinoExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Deposit on arrival
  • Non-smoking establishmentExtra charge
  • Cash Free
  • Aqua fit
  • SquashExtra charge
  • Aerobics
  • Fitness
  • BilliardsExtra charge
  • Bowling alleyExtra charge
  • TennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWSSUI.DX-WV

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    SUITE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Sandman Signature Sheffield Quays Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sandman Signature Sheffield Quays Hotel

8.2
Excellent
1,002 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.2 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Kevin
I think the value for money was excellent.
The rooms were modern, clean and comfortable. The only complaint with the room was the lighting being too dark, albeit a very modern lighting setup.

However, I have to state as someone allergic to Gluten, the hotel and restaurant have absolutely ZERO ability to deal with this and therefore neither dinner nor breakfast was an option.
10/10
Exceptional
01 Aug 2026
Kath
Great place pool etc kids loved would stay again xxx
8/10
Excellent
01 Aug 2026
Michelle
Great location, good sized rooms and excellent facilities.
Enjoyed the breakfast.
Limited evening menu, of which a few things were not available. If you want deep fried I would recommend, however if not there are plenty of options nearby.
I would definitely return.
6/10
Pleasant
31 Jul 2026
Claire
Lovely room , biscuits were a bag of crushed biscuits though, we had noise from downstairs balcony f'ing and j'effing so we had to close the windows and get the fan out, and could still hear them. we asked for a late check out but building work going on so my daughter couldn't nap so it was a bit pointless. Couldn't fault the actual room though, it was lovely.
6/10
Pleasant
31 Jul 2026
Melanie
Generally a bit of a let down. Has potential but rooms quite tired with stained carpet etc. My husband also found the bed very hard and uncomfortable. The breakfast was very poor - cheaply done. Large jars of jam etc for everyone to use instead of individual and no vegetarian offering on the hot food. Very cheap juice and no coffee machine (just a jug of coffee). My kids used the pool and enjoyed that but not worth the price to stay in my opinion.
10/10
Exceptional
29 Jul 2026
Beverly
Stayed for 2 nights, room and staff are great, the breakfast needs working on as kept running out of items and then not replacing them. Good choice of continental but the cooked items left a lot to be desired.
10/10
Exceptional
28 Jul 2026
Tina
It wa
10/10
Exceptional
28 Jul 2026
Ann
Hotel lovely rooms spacious, staff very friendly. Bar area right at side of Victoria quays. Parking was a struggle on arrival as a funtion taking place in hotel, but eventually got parked.
10/10
Exceptional
28 Jul 2026
Przemek
We had a really enjoyable stay at this hotel. The room was spotless, comfortable, and well maintained. The staff were friendly and welcoming throughout our stay. The gym facilities were excellent and well equipped, which was a great bonus. Overall, we had a great experience and would definitely stay here again. Highly recommended!
8/10
Excellent
25 Jul 2026
Molly
Amazing hotel- couldn’t fault it. Gym and pool was an amazing addition. Rooms were clean, spacious and practical.

Only negatives were the temperature of the room- bring an additional fan!! Extremely hot. And the temperature of the pool is also very hot.
10/10
Exceptional
22 Jul 2026
angela
Fantastic stay very clean goid choices at breakfast.
8/10
Excellent
21 Jul 2026
Paul
Not much choice for breakfast. No fresh juices.
Partner
10/10
Exceptional
19 Jul 2026
Anooj
Great
8/10
Excellent
14 Jul 2026
Kay
Everything was good
We had a 3 night stay we enjoyed the stay the only thing was the cleaner never came in the room the whole time we stayed so we had to ask for extra coffee milk we thought we would also get clean towels
Everything else was excellent
Friends
8/10
Excellent
13 Jul 2026
Judith
The room is far too hot its so uncomfortable and fan provided doesn’t help.
Friends_and_family Family
8/10
Excellent
13 Jul 2026
S
Nice clean rooms , spacious, no hairdryer or Aircon in the rooms and it was hot , did get a fan from the reception staff who where helpful, breakfast was nice , no vegan options,did ask for vegan yoghurt and they didn't have any .
Overall would stay again .
£10 a day to park Ur car though which I thought was expensive,
Friends
8/10
Excellent
11 Jul 2026
Hannah
The room was absolutely lovely, the led lights were a nice touch but overall the room was way too dark.

The juice and coffee at breakfast were not very nice.

The pool was weirdly cloudy.
10/10
Exceptional
06 Jul 2026
Tanya
Great food at the tavern and lovely pool and steam and sauna facilities
Family_with_children
10/10
Exceptional
06 Jul 2026
Kate
Great view of Victoria Quays from our junior suite. The sofa bed was very uncomfortable, as most are. Otherwise, a good stay.
Family
4/10
Poor
04 Jul 2026
Alistair
First up, there's no air con. So if that's a must have then forget about this place - at least in their standard rooms. It wasn't even a particularly hot day and it was still sweltering. Unfortunately the staff could not do anything about it, either.
The pool was a bit green and murky, lots of maintenance going on. And the room doors slam very hard - no soft close doors here. Which is a shame as you hear them slamming all night.
I'll probably sidestep this hotel next time I'm staying in Sheffield.
You also have to pay £10 for parking for 24 hours.
Friends_and_family Family
8/10
Excellent
02 Jul 2026
Caroline
No a/c so room was very warm and it wasn't a heatwave
Partner
8/10
Excellent
01 Jul 2026
Sean
Construction currently taking place at the hotel, but it caused very little interference with my stay. Room was great, plenty of space, good view, clean & well maintained but would have benefitted from AC.
Nice area, handy for city centre and train station.
Self
4/10
Poor
01 Jul 2026
suk-bae
No air conditioning in rooms but supplied a small fan for cooling, extensive construction on lobby floor, kitchen stopped working due to gas issues, no bottled water in rooms, rooms decent, shower ok, no moisturizer, hidden hair dryer with no signage how to find.
Self
8/10
Excellent
30 Jun 2026
Mohammed Kabir Ahmed
The staff were welcoming and helpful. The car park outside the hotel is convenient, however it can get full quickly, nevertheless the staff will assist accordingly. The room and bathroom are spacious with lovely view of the canal, however the only downside was, no air conditioning, only a table fan was provided. The hotel overall was clean and maintained well despite the refurbishment work taking place on the ground floor. Would I stay here again, yes - but not during the summer.
Friends
10/10
Exceptional
29 Jun 2026
Robert
The check in was quick and helpful staff and the room was clean and a good size with good size shower. will stay here again
Partner
6/10
Pleasant
28 Jun 2026
Monica
The rooms were nice except for the lack of air conditioning so it was stiflingly hot with no adequate ventilation. A fan was provided but it wasn’t enough for a family of 4 to use. No extra fans available. Great to have access to a pool but the water looked murky and the steam room was in need of a thorough clean. We didn’t feel the changing rooms were clean enough to shower in so went back to our room. The carpark was full and we couldn’t get parked even though we had paid for parking. Overall, underwhelmed and disappointed given the hotel is sold as a luxury hotel.
Family_with_children
8/10
Excellent
28 Jun 2026
Tim
Overall quality of the hotel was excellent.
Room was very clean and comfortable. Big room with great bathroom, comfortable bed, fridge, safe and lovely view over the canal.
Leisure facilities great. Gym was brilliant. Pool relatively small but adequate. Changing rooms could do with a little TLC.
Reception area is currently being refurbished so untidy but should be super on completion.
Nice bar area, although staff didn’t seem able to control the volume of the TV screen… possibly good the England game was turned down.
Overall… super stay
Partner
6/10
Pleasant
28 Jun 2026
James
This hotel is well located for a quieter spot in Sheffield and is a nice hotel inside, with good amenities (the gym and pool are excellent), but the lack of Air Conditioning really detracted from the stay given the heat. I'd expect such a highly rated hotel to have this and I hope next time it does for a perfect stay.

Parking costing extra is something that could be improved.
Partner
8/10
Excellent
26 Jun 2026
Linda
The room looked very clean but on hanging a dress on the rail we had to move it to the other end as we noticed it was very sticky on the floor and my dress which I was wearing for a wedding the next day nearly caught on it. Everything else was spotless
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Richard
Lovely hotel, our room looked onto the Victoria Quays and had a balcony. Bed super comfortable, well appointed bathroom, great shower, nice toiletries. Leggero nespresso coffee machine, kettle, hair dryer. Adjustable rainbow colours around bed head is a nice touch. Breakfast in the Tavern is fab, friendly and helpful staff, nice bar, 15 mins walk to the Crucible, much of the way is newly paved, pedestrianised path with wild flowers and outdoor seats. Outdoor carpark on site costs £10 per day. Gym, sauna, lovely pool and spa available. We hope to be back soon.
Partner
6/10
Pleasant
23 Jun 2026
Anthony
Nice clean, modern hotel in great location. However, breakfast service was terrible. Not enough trained staff, constantly running out of food and drinks. Slowest coffee machine and toaster possible and only 1 of each. So creating chaos and queues. A real shame as rest of hotel was great.
Partner
6/10
Pleasant
14 Jun 2026
Bernadette
The bedroom was clean, cool and comfortable, with a very good Freeview television unlike other hotels in Sheffield!
The bathroom was very clean with a powerful shower, although the flush on the loo needed a lot of strength.
The pool was clean and staff very helpful, with generous towel width.
Noise was a factor as even early on Sunday morning there seemed to be a live band nearby.
Breakfast was less than ideal with no gluten free options, table spoons given to eat cereal with and only fried eggs on offer as the egg option.
Reception looked as though it was under siege with the ceiling opposite held up by two wooden struts. As customers had to pass under this ceiling to reach the lifts, the sense of having the building on top of one's head was palpable.
Self
8/10
Excellent
03 Jun 2026
Lydia
We had a pleasant stay at the hotel . It was very clean and comfortable. However I was disappointed with the breakfast experience with limited options and limited staff to manage it . On the 2 nd day most of the breakfast items were empty when we arrived at 9 am and had to wait for long time .
Family_with_children
6/10
Pleasant
02 Jun 2026
steve
The hotel is in the process of being renovated. The breakfast was pretty average, the rooms were OK and the staff were great.
Business
6/10
Pleasant
31 May 2026
Valeria
We stayed at the hotel while attending my son’s ice hockey national final. Overall, the experience was just okay.
One of the main issues was breakfast. I had a very early start on Sunday, but breakfast did not begin until 8am, which meant we were unable to use the breakfast we had paid for. I asked the staff whether any food could be provided earlier, but was told this was not possible due to allergy concerns.
I also asked whether the money we had paid for breakfast could instead be used towards dinner in the hotel restaurant, but this was not offered as an option either. As a result, I am now having to request a refund from Hotels.com for the breakfast we paid for but could not access.
We also used the pool during our stay. Unfortunately, it felt like it could benefit from an upgrade and a more thorough clean.
While the staff were polite enough, I did not feel they went the extra mile on this occasion. Given the circumstances, especially knowing we had an early start for a national sporting final, a little flexibility or effort would have made a big difference.
Friends_and_family Family
10/10
Exceptional
31 May 2026
LOUISE
Air conditioning would be extremely beneficial as we stayed during the hot weather. Also my husband is a coeliac and allergy advice on the breakfast menu would also have been helpful. Otherwise a superb break.
Family_with_children
10/10
Exceptional
29 May 2026
Anna
Great hotel
Great facilities
Beautiful rooms
Restaurant served very generous portions
Staff friendly and helpful
Friends_and_family Family
8/10
Excellent
28 May 2026
Lisa
Checking was straight forward and pleasant. The room was stylish and modern, unlike the dated exterior.
Unfortunately the luxury element was destroyed by the amount of noisy children running around the public areas. There was apparently a dance competition the next day.
We had a very strange experience in the bar when ordering a single JD& coke. The barman put a double in by mistake so he tipped an unknown quantity in the sink and filled the glass with coke.
When I asked what he was doing he explained he had put too much in. I asked how he knew what measure he had given us?. He then tipped it all in the sink and started again!! Just bizarre. His collegue watched him do it. Both young lads. I reported to reception but they weren't interested. I also reported a faulty shower head but again, she didn't appear interested. No apology for either.
Partner
8/10
Excellent
26 May 2026
Alexandra
Clean Room, great breakfast, slow bar
Family_with_children
10/10
Exceptional
25 May 2026
Gail
Clean and spacious rooms. Very spacious bathroom and large comfortable bed. Pool and gym facilities are very good. Current refurbishment under way but we were not disrobed over the weekend. Great location for Sheffield and the arena
Partner
10/10
Exceptional
23 May 2026
Rebecca
Stayed in this hotel a couple of times and it’s always been great. It’s close to everything you need.
Friends_and_family Friends
10/10
Exceptional
17 May 2026
Christopher
Great hotel, I’ve stayed many times and it’s the first time under this brand. Previously dogs could stay for free, but now it £15 per night, though the room doesn’t get serviced whilst you stay.. so this seems a bit steep.

Food is overpriced in the restaurant, but the drinks are ok.

Staff are very pleasant and the refurb is going well. Will be back
10/10
Exceptional
17 May 2026
Kaitlin
Rooms are very spacious & the bed is super comfortable!
Partner
10/10
Exceptional
17 May 2026
Harshvaden
Stayed in few hotels and this was the best
Friends_and_family Family
10/10
Exceptional
12 May 2026
Michael
We would highly recommend. Great spacious room and ensuite with double shower. Excellent amenities in the room. Very comfortable bed.safe and quiet. Easy parking.
Partner
8/10
Excellent
11 May 2026
Anne
Lovely beds, fabulous waterfall shower. Only issue was the room wasn't adequately
10/10
Exceptional
09 May 2026
marie
Lovely hotel first time we have stayed but won’t be our last . Lovely room and staff and great amenities eg pool , saunas and gym . Great value for money and will be booking again shortly
Friends_and_family Family
10/10
Exceptional
03 May 2026
Blanca
Great hotel, love it, love it, love it! Great facilities i.e. pool, sauna, rooms, bar, gym, toilets. Price competitive to others in the area. Quiet, clean, lovely beds and carpets, great views and central to restaurants. Only thing to improve is to have breakast a bit ealier, otherwise, great hotel, super recommended and will stay again for sure.
Family_with_children
10/10
Exceptional
02 May 2026
Jennifer
Newly renovated. Stylish, clean and comfortable rooms. Construction work still ongoing but it didn't affect our stay.
Friends_and_family Family
8/10
Excellent
29 Apr 2026
John
Staff were very nice at the bar
Partner
8/10
Excellent
28 Apr 2026
Alexander
Good hotel, it will be better once the reception work is complete.
Self
10/10
Exceptional
25 Apr 2026
Angela
Great breakfast and staff was amazing especially the guy on the front at night
6/10
Pleasant
20 Apr 2026
Barbara
Rooms are well appointed and clean with comfortable, large beds.
The quality of food at breakfast was good, but hotel was very busy and there were not enough staff on to keep the breakfast buffet replenished and clear tables, and seating was at a premium. A little chaotic.
The hotel is undergoing refurbishment and so these issues may well resolve.
There is a car park which is run privately and you have to pay for. It’s not really large enough for a hotel of that size.
8/10
Excellent
20 Apr 2026
Ken
Was a great stay, though had some building works but did not really affect my stay.
Self
8/10
Excellent
20 Apr 2026
Fabrizio
The room was large and clean. Well organised and had all the bits that you would expect from a hotel at the price paid. The staff were polite and helpful. Breakfast was decent with usual choices. Bed was confortable. The issue was the loud music coming from the venue underneat that made sleeping impossible until very late at night.
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Jamie
I felt this hotel was excellent. And very good value for money. A good size room in great condition. And I liked the bar area and immediately canal location. Friendly staff, well done!
Self
10/10
Exceptional
17 Apr 2026
Lindsey
Enjoyed staying at the hitel; staff were friendly and helpful
6/10
Pleasant
16 Apr 2026
Gillian
I actually love this hotel, usually, but on this occasion I was put in a room next to the lifts so I literally did not sleep all night with the noise. Also, the basin in the bathroom did not drain well and smelled of rotten eggs. Room service was ok, they forgot the drink I called them back and got asked to call back so that was a faff. It was obvious there had been water ingress around the ceiling near the entrance to the bathroom which was a shame as rest of room felt quite new. The window on the bathroom was super old with many layers of old crusty paint - why have they spent so much renovating this hotel but left out some details. The staff are very helpful and very polite. This girl is normally my favourite hotel in Sheffield but it missed the mark on this occasion.
6/10
Pleasant
16 Apr 2026
Christian
Rooms are great.
Let down by restaurant.
Food quality was quite good but order was wrong and thick with salt.
Breakfast cold.
Pool was a bit murky.
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Jason
Breakfast was lousy no glasses no coffee cups toaster was useless put timer on for 6 mins and inly slightly browned on 1 side not much choice on menu eggs omelette and plain porridge needles to say we wasted our money on breakfast

Partner
6/10
Pleasant
12 Apr 2026
Kwan
Room is clean and modern. Staff were brilliant. Breakfast is good standard, room for improvement. Pool was below standard and a few gym goers were wearing sandles in the pool. Water is not clean and murky.
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Ken
Good
10/10
Exceptional
08 Apr 2026
Kate
Convenient location, good food and drink options. Room was spacious and comfy
Partner
4/10
Poor
07 Apr 2026
Egemen
I do not recommend this hotel. It is understaffed and unprepared for busy periods. Breakfast is poorly stocked with frequent waiting, towels “run out” during the day (??). One morning both Nespresso machines were “not working” and the only coffee was instant for breakfast. The gym and pool/sauna/steam room are good, but aside from this then it needs a lot of work.
2/10
Poor
07 Apr 2026
Louise
We booked through hotels.com for a 1 night stay. No mention is building work at all but luckily we called the hotel before and there was a recording letting us know it was going on until 5pm. We turned up at 7pm and the work was still going on, loud drilling, dust, just not acceptable. Then the next morning we woke up to no power, no hot water for showers, no hot food. We paid extra for breakfast and couldn’t have this as even the cold options were limited - understandable as no fridge etc. we had to go down the road and pay extra for breakfast. Tried to clam a refund for this through hotels.com but after multiple attempts to call them they can’t get through to the hotel to confirm this. So we incurred extra costs. Very disappointed as this was the start of our holiday before continuing further north.
Friends_and_family Family
4/10
Poor
04 Apr 2026
Graham
On arrival, we were welcomed at Reception by builders braking out floor tiles and noise that you could hardly hear yourself speak.
I complained and was told by the Manager that we had been informed of the on going works, this was not true. We would not have booked if we had been informed.
He also told me that the hotel had no communication with hotels.com
Breakfast very poor!
Room was good apart from noise

Will not use again.

Please refund our costs.

Graham Aldrich
Friends_and_family Friends
4/10
Poor
02 Apr 2026
Nick
The hotel under construction didn’t even said in the website. Woke up in the morning no electricity,no water.and didn’t realised that the housekeeping not make up the room everyday..good job only stay for a couple of days.
Friends_and_family Family
2/10
Poor
02 Apr 2026
andrew
Woke up, no electric, no water no communication
Self
10/10
Exceptional
30 Mar 2026
Madara
Always lovely stay
8/10
Excellent
29 Mar 2026
Gus
Room was clean
10/10
Exceptional
28 Mar 2026
Shelly
Fabulous overnight stay, the hotel itself is well located to Sheffield city centre, whilst also easily accessible from the motorway. The staff were super helpful and friendly and the facilities are fantastic.
Business
2/10
Poor
27 Mar 2026
Barry
Music was way too loud...could not have a conversation
10/10
Exceptional
26 Mar 2026
Carmen
Lovely hotel. Beautiful rooms, very clean and spacious. Nice pool area and steam room. Lovely food in the restaurant and the breakfast choices were good. Staff were very friendly. Great stay.
Self
8/10
Excellent
23 Mar 2026
Robert
Good room, staff, breakfast. Dinner menu very limited with nothing suitable for us so we had to dine elsewhere. Room for improvement here🤔
Partner
10/10
Exceptional
23 Mar 2026
Stephen
Despite the fact that they are undergoing renovations, I really enjoyed my stay. All staff members were helpful, friendly and welcoming. I took great advantage of the pool in the leisure centre. My room was clean and comfortable with a nice outlook over the barges on the Quays. Breakfast was particularly nice for a self-serve, all food fresh and tasty. I will be back.
Self
8/10
Excellent
22 Mar 2026
DEBRA
The hotel was ideal for our weekend attending the schools netball national finals. The bar staff were all so helpful and very friendly. The hotel is currently being refurbished so a little messy but I’m sure it’s going to benefit once completed.
Family_with_children
10/10
Exceptional
20 Mar 2026
Laura
Really friendly staff, always on hand to help. Currently going through renovations but still a good experience. The rooms are modern and extremely comfortable.
8/10
Excellent
18 Mar 2026
Belinda
Lovely room and friendly staff. Despite the building works going on there was minimal disruption.
8/10
Excellent
17 Mar 2026
amanda
Staying for competition at ponds forge
6/10
Pleasant
15 Mar 2026
Jessica
Room was clean and tidy and had been recently refurbished. However the door to the balcony took a lot of effort to secure. The bed was comfy and the room had a nice feeling although we were close to the lift and the noise was quite noticeable throughout the night.

Breakfast was a buffet, however arriving slightly later 9:15ish meant that things weren't as well stocked as we thought they might be for a cooked breakfast.

Parking for the property is limited and options around the hotel are also limited and can be expensive.
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Colin
Good gym and restaurant
10/10
Exceptional
09 Mar 2026
Ben
Fast and reliable internet, amazing gym
Self
8/10
Excellent
09 Mar 2026
Isabel
Nice room and view from the balcony.
Family_with_children
8/10
Excellent
08 Mar 2026
Helen
Some renovations going on and the pool area needs some TLC, but otherwise a really lovely hotel
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Victoria
Excellent, I can wait to go back and see it completely finished. The upgrade is superb and Vee the customer service manager was very helpful.
Partner
8/10
Excellent
02 Mar 2026
Matthew
Staff very friendly and helpful.
Had good breakfast selection but not the highest quality of cooking. Themeat was a little bland flavoured.
Great location for city centre .
Would stay again.
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
Michelle
The twin room was spotless, and felt quite luxurious. The bathroom was lovely, the toiletries really nice to use. We loved the buffet breakfast, and the dining area is really spacious and relaxed.
Business
10/10
Exceptional
01 Mar 2026
Alexia
Lovely room, friendly staff, great pool
Friends_and_family Family
2/10
Poor
28 Feb 2026
Chanell
Unfortunately the stay was not a pleasant one. Despite booking a room weeks in advance on arrival we were allocated room 419 a family room on entry was great however it was opposite the lift and beside the lift plant room. The noise was constant from the plant room like a constant hum and then every time the lift moved which was frequently you could hear a loud mechanically pulling sound. This was accompanied by a bell on the lift that chimed every time the lift stopped on our floor. The combination made for an awful nights sleep on reporting this to reception i was told we were allocated the room as thats all that was available they were aware of the noise issues and they only use that room when at capacity we obviously were not advised of this and they didn't seem interested other than they would share our concerns with management.


Friends_and_family Family
8/10
Excellent
27 Feb 2026
Gillian
Very new and clean
Self
8/10
Excellent
27 Feb 2026
Rachel
Although only a brief stay and minimal interaction with staff. Pleasant and friendly, checked in was quick and efficient. Rooms comfy, warm and very clean bathroom.
Possibly could have done with a bit more lighting in the room.
Very good service before arrival with communication via email. Questions about parking were answered and added another person into the room quickly
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
John
Great place to stay in Sheffield staff were wonderful
Leisure Friends
10/10
Exceptional
26 Feb 2026
Andy
Clean, good facilities, good breakfast
2/10
Poor
26 Feb 2026
Darren
Allocated a terrible room right next to the lift, which produced noises like people using power tools.

Ironically, there is also a lot of refurbishment going on at the hotel, so during working hours you can hear actual power tools.

Reception staff weren't interested or able in moving me to a more peaceful room, so my number 1 hotel requirement of being able to get a good nights sleep was unfortunately not met.
4/10
Poor
24 Feb 2026
Abigail
Staff barely courteous.
Room had no proper lighting. Just small bedside lights, a dull LED strip behind the bed and a lamp we had to crawl behind the desk to find a switch for.
Fixtures were flimsy. The desk lifts for the hairdryer, but hinges were loose so uneven.
Breakfast hugely disappointing. Coffee machine that only dispenses 1 cup at a time and slowly. Coffee pods ran out multiple times and felt rationed.
Items ran out or were not replenshed until staff were asked for them.
8/10
Excellent
24 Feb 2026
Sam
Staff polite, rooms spotless, beds comfy, upgraded to room with a view free of charge!
Family_with_children
6/10
Pleasant
23 Feb 2026
Gregory
Its ok and the rooms are nice after updating. Onsite bar/restaurant is decent. However, noise from building work on floor below created some disturbance from before 730 am and makes public areas less presentable. We weren't informed of the building work until after booking. Also the hotel offers daily room servicing but only on request, which we were also not informed of. Car park is very busy & seems to be used for waiting by taxi drivers as there is no access control. Very reasonable room rates overall that probably take into account the above.
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
Darren
The hotel was clean, the staff were friendly and very helpful, the facilities were great, location was super. Overall very impressed.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Scott
Pretty good hotel all round. Big family room with 2 beds. Indoor swimming pool and decent restaurant/ breakfast options. Would stay again
Friends_and_family Family
10/10
Exceptional
19 Feb 2026
Ren
The hotel had the most comfortable bed I have ever slept in - I had a very good and restful night! I also enjoyed the bathroom design - simple but modern with everything that I needed.
Self

Location & surroundings

Sandman Signature Sheffield Quays Hotel
Victoria Quays, Sheffield, United Kingdom

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Sandman Signature Sheffield Quays Hotel

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