Name: Wildes Inns
Address: Worksop Road Clowne, Chesterfield, S43 4TD, GB

6/10

Pleasant

04 Aug 2026

Stacey

My bathroom had not been properly clean when I checked in. Dirty shower, poop on the back of the toilet, dried coffee in the sink. My room did have a fan but others in my party did not so the rooms were warm with no A/C. The hotel does not have enough fans to accommodate all rooms so if there is someone elderly in your party and no fans, I’m not sure what you’re supposed to do. The main areas were nice and clean and air conditioned. The wedding hides there was arranged beautifully.

4/10

Poor

04 Aug 2026

Ms

Title: Poor stay despite a good breakfast
Unfortunately, my overall experience was poor. The breakfast was good, but I hardly slept because there was very loud pipework or machinery noise during the early hours, followed by repeated thudding, walking and what sounded like running from the room above for several hours.
There was also a visibly filthy pillowcase left on the dressing table. I showed it to the duty manager when she came to restore the power after an electrical problem, but she did not remove it and I felt that my concern was dismissed. I reported the continuing noise to the manager in the morning, but no meaningful solution was offered.
The room should have been properly checked before arrival, and I expected the staff to take my concerns more seriously. Although the breakfast was enjoyable, the lack of sleep, cleanliness issue and poor response from staff spoiled the stay.

8/10

Excellent

03 Aug 2026

Clare

attended a wedding here so decided to stay over,the hotel room was lovely and clean,bed was very uncomfortable,shower was great.the breakfast was great with excellent selection of food.
The only fault we had was that the bedroom window wouldn’t close,which didn’t seem a problem when we returned back to our room later in the night,but from 5am all we could hear noise of the traffic,so had about 4hours sleep all night,so if you are booking i recommend asking for a room not facing the road

10/10

Exceptional

02 Aug 2026

Alison

Lovely hotel, great food in the restaurant though there could have been more staff at breakfast and someone to keep an eye on topping up the food .

6/10

Pleasant

01 Aug 2026

Beverley

Didn't have enough towels, neither enough bed linen to use the bed settee

4/10

Poor

01 Aug 2026

Philip

Service was poor with lack of interaction and courteous help..Room was poor with NO air conditioning and NO curtains to block out sunlight…room smelled and was very warm

8/10

Excellent

01 Aug 2026

Tomas

Breakfast could have been continental and much better. Standard, tradinional English breakfast dont match up with the Quality of the Hotel.

6/10

Pleasant

31 Jul 2026

steven

Lovely hotel clean rooms.
However the price of the beer was extortionate £8 a pint and £11 glass of prosecco day light robbery

6/10

Pleasant

29 Jul 2026

Stephen

Our bathroom showed evidence of water damage, sink plug came off. We had a poorly equipped tea & Coffee refills for the room.
The room was around 28 deg C when we arrived, although the windows were slightly open, the sun was directly on our room which made the room stay extremely warm. Shutting the curtains before we arrived would have helped enormously.
Breakfast was okay but had to ask for butter as there was none available at breakfast, setting on the toaster burnt my toast. Coffee was cold when served and I disliked 'being ordered' where to sit in a fairly empty room at breakfast because the table we had chosen was set for three and not two!

10/10

Exceptional

28 Jul 2026

Sharron

Had a great stay staff and service very good

8/10

Excellent

27 Jul 2026

Claire

Over all very good would go again only saying is could do with a few more staff on when busy with weddings

10/10

Exceptional

26 Jul 2026

Darren

Clean room

8/10

Excellent

25 Jul 2026

Diana

Food was good quality, bed was comfy.
Hotel was under staffed, drinks are expensive and parts of the hotel are tired.

6/10

Pleasant

24 Jul 2026

Richichard

We really loved the hotel. However, our sleep was disturbed because of the heavy traffic. If I had known I would have requested a room at the back. The hotel was not full so I cannot understand why they did not put us at the back of the hotel. It was our anniversary so my wife's lack of sleep was not good. The breakfast was excellent. We hope to come back to see one of your tribute acts and stay. I will request a room at the back of the hotel!! Staff were excellent!! No tea or coffee in the room which is unusual for British hotels. Parking great!!

6/10

Pleasant

24 Jul 2026

Hellen

Nice and cozy enough for a wedding. Beautiful wedding location and reception area. The bar staff were very good.

The room was too hot but had a fan which helped. The old wing of the hotel is really small and dated. Choose the new wing if possible.

I wanted to book a day room on the day of the wedding and was informed that they only had full day availability. In the old wing. Expedia had the room rate at 119USD but front desk staff said if I booked it online I would have to pay an additional early check in fee of 50 GBP! Eventually I had to pay 169 GBP to secure the room that was much needed. Not good customer experience at all from this. I felt ripped off.

6/10

Pleasant

24 Jul 2026

Hellen

Nice and cozy enough for a wedding. Beautiful wedding location and reception area. The bar staff were very good.

The room was too hot but had a fan which helped. The old wing of the hotel is really small and dated. Choose the new wing if possible.

I wanted to book a day room on the day of the wedding and was informed that they only had full day availability. In the old wing. Expedia had the room rate at 119USD but front desk staff said if I booked it online I would have to pay an additional early check in fee of 50 GBP! Eventually I had to pay 169 GBP to secure the room that was much needed. Not good customer experience at all from this. I felt ripped off.

10/10

Exceptional

22 Jul 2026

James

Helpful staff , large car park and tidy room.

8/10

Excellent

19 Jul 2026

Ian

Great facilities.

Partner

6/10

Pleasant

17 Jul 2026

Alison

This new hotel is popular for weddings. So be prepared for parties and (very) young children. I do not consider it a hotel for older people- there was no anti slip mat for the bath - I asked reception and was told we dont have any...(and apart from the accessible room) it appears that all bathrooms are shower over bath, no walk in showers, and there was no grab rail.
Cleanliness was barely adequate. My room had bits on the floor and in the bathroom and there was spilled bits of food on the seating and floor in the dining room.
Despite its new age there is no aircon and the fan is noisy.
On the plus side, it is easy to find, plenty of parking and the staff are very helpful. Staff are young and I suspect management is not much better.
My room was very hot, the bar and dining areas were actually cold and the 'perfume' in the air in the large reception area was quite overpowering.
Sadly, not a hotel I would easily recommend but that is just my opinion.
Read carefully and make sure it suits you before booking.

Self

6/10

Pleasant

14 Jul 2026

Amber

I had a lovely stay at Wildes inn mainly because the staff were so welcoming, friendly and helpful. The restaurant food was great in the evening. Sadly there were a few other issues that affected the stay. The toilet broke and was not fixable over the weekend. The bathroom was not as clean as it could have been. The breakfast buffet was sparce by 9.30am and not restocked despite asking.

10/10

Exceptional

14 Jul 2026

Stephen

Great stay as always

6/10

Pleasant

14 Jul 2026

Paul

Nice friendly staff, good parking, over priced drinks
Caroline suite not up to a suite standard

Partner

10/10

Exceptional

13 Jul 2026

Elfed

Nice clean room and plenty of parking space.and very quiet 👍

Partner

2/10

Poor

10 Jul 2026

Andrew

This was my second stay at the property. During my first visit, the room was modern, well-maintained, and up to date. I had a great overall experience, which is why I chose to book again.

Unfortunately, this stay was a complete contrast. The room was extremely outdated, and the single bed was far too small for someone of my height. The lack of air conditioning, combined with only a small hatch-style window, made the room unbearably hot. The temperature was so excessive that it was genuinely uncomfortable to stay in.

At check-in, the receptionist mentioned that the hotel was fully booked. I couldn’t help but feel this was said in anticipation of complaints about the room and to discourage guests from raising any concerns, knowing there was no possibility of being moved.

Overall, this stay fell well below the standard I experienced during my first visit and was a very disappointing return.

Business

8/10

Excellent

06 Jul 2026

Gregory

No aircon in room it was like living in a greenhouse, one fan which was not enough, windows only opened a couple of inches just not enough, breakfast OK, but had much better in a 4 star hotel, parts of the bathroom were tired and needed a revamp. Had to leave a £50 deposit on arrival even though the room was paid for in advance, 10 days later I am still waiting for it back

Partner

10/10

Exceptional

05 Jul 2026

Andy

Friendly staff, nice facilities.

Self

8/10

Excellent

27 Jun 2026

Sandra

Good air con. Plenty of parking extra at rear. Clean room. Lots of light switches but only 1 worked. No shelf in shower to stand anything on. Taps in sink not enough height to get kettle access.
Corridor lit very dim a bit creepy for ladies on their own.

Price of drinks in bar were extortionate. Lots of cameras in bar ceiling I counted 9 at least. No intention of taking our own drink but felt like Stalag 13 with cameras watching everyone. The wedding was excellent but not a place I would visit again to regimental.

Family_with_children

2/10

Poor

27 Jun 2026

Laura

The rooms was so hot, no air conditioning. Only in reception and event rooms.
Rooms are basic.
Bar prices are ridiculously expensive
Wasn’t able to check in until 3:30 then had to wait as queue was long because only one member of staff working.
Would not book again.

Friends_and_family Family

4/10

Poor

25 Jun 2026

David

Stayed during the recent very hot weather and there is no air con. Not usually an issue in the UK but this made staying here awful, the room fan just didn't cut it and the room temp didnt drop below 31 deg C all night!

Food is good but expensive for what you get and at over £8 a pint of beer youd think you were in a top London hotel.

Wont be rushing back and certainly not when its hot weather.

Self

4/10

Poor

25 Jun 2026

Danielle

Beautiful property and decor however the main let down was the service of the staff in all areas of the hotel. We experienced poor service at breakfast, the bar, and reception. Staff seemed so disinterested it really made the overall stay unpleasant.

Family_with_children

10/10

Exceptional

22 Jun 2026

Alan

The suite we stayed in was superb, with excellent meals to add to the enjoyable overnight stay.

Partner

10/10

Exceptional

22 Jun 2026

Jean

The bar prices were far too expensive. The room was lovely but in the bathroom there was nowhere to put soap and shower gel in shower. No glass to put tooth brushes in

2/10

Poor

21 Jun 2026

John

Many problems. Firstly my contactless card has been charged £90 for a £9 glass of wine. Second, the hotel has taken £50 deposit and not yet returned this. Apart from the money the toilet flush did not work properly, refilling the cistern after use was erratic. We had one towel for two people, the shower is only drench (no shower cap available). Staff were not as helpful/friendly as you would hope, WiFi kept dropping out. Finally a minor disability issue. There is a good ramp to the reception, but only accessible from the car park over a raised kerb.

Partner

8/10

Excellent

20 Jun 2026

Rose

Great room. Very comfy with good amenities and the staff couldn't be more eager to help. There was a hair in the bathtub when I arrived. Apart from that spotless.

6/10

Pleasant

17 Jun 2026

Daniel Mark

In general the hotel was of a good standard the food was very good at breakfast I feel that it lacked choice and beverages should of been more accessible.
The bedroom was of a very good standard but lacked a blind so that the curtains could be open and still have privacy where as now once the curtains are open there is no privacy and people can look in from the car park. The shower area could do with a shelf for the shampoo and body wash or dispenser.

Partner

4/10

Poor

16 Jun 2026

Lorraine

Expectations were high after been at the venue a few years ago for a christmas gala and overnight night, enjoying our experience overall.
We attended The Austin wedding on Sunday 14th June
We checked in online but didn't actually collect our belongings from the car until 7.10pm (after the ceremony/reception).
We were allocated room 212 - upon arrival I noted the bed unmade, wet towels/shower mat on the bathroom floor, no tea, coffee or kettle in the room
No cups for the hot drinks
No glasses in the bathroom
No clean towels
I phoned reception and they assured me the room would be serviced - obviously we could not wait., We changed our clothes and went to the evening event.
On coming back to the room some time later
Bed had been made, towels in the bathroom - still no tea/coffee facilities no cups and glasses
The bathroom floor did not appear to have been cleaned either
I phoned reception again - no reply. I phoned catering , who after half an our brought up tea/coffee, milks and sugar
but alas, still not kettle, cups or glasses - this point, my main concern was been able to take my regular medications and my husband for his heart medications .
I called reception again and the same gentlemen, did after half an hour at least, bring them up.
I have to also mention the bar service in the main hall for the wedding just having 1 person a majority of the time was quite inappropriate, especially knowing the volume of people attending the wedding. Needed more staff overall tbh

Friends

2/10

Poor

15 Jun 2026

Gary

Room clean and looked good but was stifling. No adjustment on the thermostat. Portable air cooler in the wardrobe. Switched on terrible smell. Checked inside water hopper was covered in stinking slime. No hot water to the sink.
Terrible attitude of a couple of staff members.
Breakfast was a sham. Tiny side plates for breakfast. Asked for a second coffee and was told they had run out and weren't making any more. This was 9.15 am. Barman tried adding on extra drinks.
Would never return.

Partner

10/10

Exceptional

15 Jun 2026

Ann

Beautiful room clean just needed water bottles and biscuits extra touch .

Friends_and_family Family

2/10

Poor

14 Jun 2026

Tina

My single room was very poor , needed a deep clean , bathroom ground in grime , curtains hanging off the hooks and window paint peeling off . The bed was old and uncomfortable.There was a block of wood and I wondered what it was for , I realised when I opened the window that you needed it to keep the window open . Fan didn’t work in the bathroom . The toilets downstairs in the old part absolutely stank of sewerage , and that’s not new as they stank the same last year when I visited for a wedding .

Self

6/10

Pleasant

14 Jun 2026

David

Booked a room for 1 based on a 3 night stay. Room was sufficient based in the original older building. Bit tired but adequate based around the price I paid. Wedding was on which I gather will be a frequent weekend event based on the location/amenities. Did not bother me too much personally as I was out of the hotel for most of my stay but obviously there was noise connected to the partying which is to be expected..overall a good stay and the breakfast and breakfast service was good.

Self

8/10

Excellent

14 Jun 2026

Barbara

The price at the bar was horrendous £11 for a glass of pressecco and £8 for a pint of lager. Thers no need to charge this much with the volume of people going to a wedding. They have got your pants down really. Needs to be better signage for each wedding party as guests were in the wrong wedding. The furniture in the wedding venues very poor ...chairs were so wobbly not safe at all. The hotel itself is lovely the rooms are spacious clean and a very comfortable bed. Breakfast was really nice . Needs some attention in the waiting areas to go into the wedding.

Partner

6/10

Pleasant

14 Jun 2026

James

We came to a wedding which was great, in itself, check in no issue. room had cobwebs on the wall lights, discarded false lashes in the bath and the toilet hadn’t been cleaned by or since the previous occupant had left. Very expensive room to then have issues spoilt what was a great day/night

Partner

6/10

Pleasant

10 Jun 2026

Nicholas

I was a bit surprised to be put in a room on the old side of the hotel - a bit souless. I'm sure the more modern side to the hotel is nice, but I didn't get to see it

Self

6/10

Pleasant

09 Jun 2026

susan

The main corridor from lift needs to be improved so that a lot lighter. The bathroom
Very disappointing. So dark could not see control indicators- not every one wants a drench experience no hooks near shower for towels/clothes, no shower gel, shower cap or sani bags. No non slip mat , I was not confident that the tiles were non slip.. Toilet felt insecure as if would cone away from wall, again very dark.
The bed side light was awful, like looking at clear bulb, not near enough to read in bed comfortably. Switches on side of head board difficult to use unless sat up.
Very Bad cold plates for a hot breakfast - why.
On a postive note the staff were professional and helpful, the food at the wedding breakfast was excellent.

Self

10/10

Exceptional

08 Jun 2026

Carolyn

Parking was good and staff and bar staff and drink selection was excellent xx

Friends

10/10

Exceptional

06 Jun 2026

Gordon

Very nice property, great facilities

4/10

Poor

04 Jun 2026

Sonja

The room we had at the front of the hotel had a chipped sink and dirty shower. No air conditioning is installed so the room was extremely warm which caused us not to have a great night's sleep! The hotel promises a lot but it failed to deliver for us. The food is overpriced, catering to the execs on expenses, especially the breakfast, limited selection with only one person available for service so tables were dirty and cutlery missing. Our evening meal had a large hair in it and had to be sent back. So as a summary, overpriced and understaffed, the combination did not make a great stay.

10/10

Exceptional

03 Jun 2026

jennie

Parking easy.
Staff lovely and helpful.
Excellent coffee, wine and whisky at bar.

Partner

10/10

Exceptional

02 Jun 2026

Shane

Absolutely fantastic hotel! Will most definitely stay again!

Friends_and_family Friends

6/10

Pleasant

27 May 2026

Bipin

The staff are always very pleasant and helpful, and check-in is smooth and friendly every time.

Unfortunately, I’ve been disappointed with housekeeping on my last few stays. I’ve left the “Clean My Room” tag on the door when leaving in the morning, but returned to find the tag still there and the room untouched. I have mentioned this previously at reception, but sadly it doesn’t seem to have improved.

Apart from this issue, I absolutely love staying here.

Business

10/10

Exceptional

27 May 2026

Gordon

Nice hotel, not much to do in the surrounding area

Self

10/10

Exceptional

27 May 2026

Valerie

We were really impressed by the hotel and our accommodation zI would like to compliment the staff on their appearance and impeccable manners I would definitely recommend your hotel to anyone else Kind Regards Val Fletcher xx

Partner

4/10

Poor

24 May 2026

Craig

The wedding was fantastic. The staff was very helpful. The only grippe we had was the room which was clean but we had a tap that didn’t work and also the Air-conditioning did not work and when opening the window we got woken up at 5 am setting out chairs for the next wedding

Would I stay again yes but will ask for a different room and make sure that I have air-conditioning-working.

Partner

8/10

Excellent

23 May 2026

Pauline

Lovely clean rooms and good staff. Rooms however are not air conditioned and far far too warm. The rooms do have a fan in them however all this does is circulate hot air. Also no medical fridges available for insulin storage.

Self

10/10

Exceptional

20 May 2026

Andrew

First visit — friendly staff, easy check-in, and brilliant service from the bar and restaurant team. The rooms are extremely modern.

8/10

Excellent

17 May 2026

Jayne

Staff great.
We didn’t have any hand soap and the hair dryer didn’t work.

10/10

Exceptional

17 May 2026

Cheryl

The room was very well appointed, lots of space with a huge bathroom in the Spa Suite.
Breakfast was plentiful though there were no warm plates for the cooked breakfast.
Nice airy open bar area and orangery where food was served.
Debbie on reception gave a warm and friendly welcome.
We would definitely recommend this hotel.

Partner

6/10

Pleasant

16 May 2026

Christopher

Room was dated, toilet not flushing properly, leaking from the stack.

Colleagues friendly and efficient.

Nice walk on footpath to Clowne, and Greenway to Creswell.

Self

10/10

Exceptional

15 May 2026

Michelle

Lovely room.Exactly what I requested looking over the gardens where our wedding party was.Lovely breakfast too

Partner

8/10

Excellent

14 May 2026

Toni

I was there for a wedding and it went without a hitch parking at venue was great right in front of front doors. My only disappointment was our room 115 from the minute we got in it just smelt of drains and as the time went on it got worse to the point it was making us feel sick. We never complained because of wedding party but as we were leaving a few more couples mentioned the smell next door to ours and across from us. I hope this is a one off because it definitely brings the tone of a beautiful hotel down.

Family_with_children

6/10

Pleasant

13 May 2026

David

The room I had was in the old part of the hotel and was noisy, very cold and in need of a refurb - curtains didn't fit, heavily stained carpet and generally tired. Food and service was good as were the team. Handy for the motorway but not sure I would stay again

Self

10/10

Exceptional

11 May 2026

Richard

Staff helpful

Partner

4/10

Poor

10 May 2026

Annette

We were given a room that having viewed others friends rooms was the worst, we had a very small room that was cold and asked for a heater and a view of a roof that was very dilapidated, not sure if we got the worse room because booked through Expedia also we had stuff left in the room from the previous guest

Partner

8/10

Excellent

10 May 2026

Dale

Parking was easy and plenty off room , we also got in our room early which was a bonus as we were at a wedding there . Had a lovely wedding but only down side very limited hot drinks in the room and a biscuit would have been a nice touch. Also the bar was very expensive for alcohol drinks and some people with us who were driving got charged £12 for two large cokes .

Family

10/10

Exceptional

09 May 2026

Michael

All very good

Partner

10/10

Exceptional

03 May 2026

Angela

Very easy

Partner

6/10

Pleasant

28 Apr 2026

Aaron

Room was clean, a good size and well appointed. There is no airconditioning though and when we stayed it was quite warm and uncomfortable to sleep. A fan is provided however it is loud.
It was disappointing be informed at check-in and not at any point earlier that the gym is £20 more.
Lots of parking and the staff are nice too.

Partner

10/10

Exceptional

26 Apr 2026

Robinson

Plenty of parking

8/10

Excellent

24 Apr 2026

Jonathan

Property was clean and functional but it was very thrifty with its amenities. Ie Tiniest bar of soap could not get the heating to go up past 19 degrees.

Overall it was good value and that’s probably why.

Self

8/10

Excellent

23 Apr 2026

Cliff

Good parking

Self

8/10

Excellent

23 Apr 2026

Neil

Good parking. Good bar but expensive. Breakfast was plentiful.

Partner

10/10

Exceptional

19 Apr 2026

Libby

Beautiful, clean hotel and rooms. Staff were all welcoming and attentive. Stayed over for a wedding - wedding meal was delicious.

Family

10/10

Exceptional

18 Apr 2026

Ian

Great place to stop very clean and welcoming great staff and around a great place

Partner

6/10

Pleasant

16 Apr 2026

Laura

Room was clean and tidy on arrival
However next day.. left ticket on door for my room to be cleaned.. the bed was not made up neatly.. just thrown up and pillows not put back in a tidy position.. I expected decent toiletries in bathroom.. no shampoo first two days.. one of the bedside lamps didn’t work.. bit of a health and safety issue for me.. as I get up during the night and didn’t expect this .. to not easy to navigate channels.. watched Netflix on my iPad for duration of stay. Breakfast was disappointing.. not enough healthy or fresh options.. eg dried fruits instead of fresh. I paid for breakfast before arriving.. but ended up only having one as I went to a local cafe where they had fresh produce which was much more suitable for my dietary needs.Also on pricing! I got charged €14 for 2 cups of coffee!! Ridiculous price for guests staying at your hotel.. Another problem I had was trying to find any information about the dinner menu and prices.. There should be information in the hotel rooms for guests so that they can make a decision as whether to reserve a table. Also no information about spa or gym in room! Second day however bed was made up more satisfactorily and Elemis toiletries were available In bathroom. 😊. Staff were varied.. looking smartly dressed.. but I have definitely been in other establishments where the staff are much more energetic and engaging with their customers. Sorry wouldn’t stay again unless some changes were made.

Self

8/10

Excellent

12 Apr 2026

Kelly

Room ok, bit dusty, staff excellent, parking lots of it,
Bar, so expensive, you need a bank loan, same as the hotel was nice,

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

shirley

Clean room can not fault one thing about this place
The staff are so helpful friendly and very attentive
I will definitely be returning the menu is unbelievable
The offers they had on was great.

Partner

8/10

Excellent

09 Apr 2026

Anna

Nic e room - shame about the pealing wallpaper - also the bathroom fan went on all night

Partner

10/10

Exceptional

04 Apr 2026

Sandra

The room and stay was excellent. The hotel and room were clean with ample parking and the staff were very friendly. Had a meal and breakfast and the food was very nice.
The only negative was the bar prices. £46 or £37 for a bottle of wine, paid less in London hotels.

Friends_and_family Friends

10/10

Exceptional

01 Apr 2026

Dana

Thoroughly enjoyed our stay. Room was spotless, staff polite and friendly.

Partner

10/10

Exceptional

21 Mar 2026

Ian

Stayed here for a wedding as a family of four. Very nice room, a little bit on the expensive side but weighing up a taxi home 40 miles and breakfast it worked out about the same. Breakfast was very good. The drinks at the bar were a bit on the expensive side at £8 a pint but what can you do

Family_with_children

10/10

Exceptional

21 Mar 2026

Helen

Staff very good. Room excellent. Food nice.
Great time had.

Partner

10/10

Exceptional

18 Mar 2026

Jonathan

Lovely staff and food

Business

10/10

Exceptional

18 Mar 2026

james

Great

Self

6/10

Pleasant

13 Mar 2026

Sheila

We stayed here for our friends wedding reception but for the price of our room £151 for a night we were disappointed.
Bring your own toiletries as the hotel only supply x1 of each 30ml shower gel shampoo conditioner. No enough for 2 guests for 4 showers. No fridge in room to put milk (if like me who loves her cuppa tea) or bring your own wine .hotel will charge you if you leave your empty bottles in the bin . Small Cold plates at breakfast (we had a cooked one) i did ask the waitress for a warm plate but she said they dont have a plate warmer. Overall hotel looks lovely from outside bed was comfy but im afraid to say ive stayed at some fantastic hotels but this isnt one of them Ps they will take an extra £50 from you at check in refundable if no damage to the room or empty alcohol bottles in bin. Order at the bar a large white wine + pint of cider costs £20

Partner

8/10

Excellent

11 Mar 2026

Jeremy

A couple of minor things with room 222
When returning it always smells strongly of fried food I presume some over lap between kitchen extract and room intake.

The glass bathroom door snags on the floor so dropped on hinges cant open door more than halfway. Surprised Chamber maids had not flagged it but not the end of the world.

But in general a pleasant enough stay and will come again

thanks

Self

10/10

Exceptional

08 Mar 2026

Owen

Very modern and clean

Family_with_children

8/10

Excellent

03 Mar 2026

Stephen

Staff in all areas excellent. Restaurant, bar and reception areas are lovely, modern and clean. Good quality food in restaurant at breakfast and dinner. Slight disappointment was in cleaning in bathroom - unfortunately grout and shower screen had that horrible orange mould. Not a job for day to day cleaning, just needs a good clean maybe once a month. Bed comfortable, pillows very lumpy. That said still a very good hotel and will stay again, this was our 3rd visit.

Partner

10/10

Exceptional

02 Mar 2026

Alaina

Clean modern and very friendly staff

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Petra

The rooms are perfect bathrooms are immaculate
Staff are dressed so smartly and friendly And will help with any questions
Would definitely recommend

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Stephen

Room was clean, staff were excellent nothing was any trouble, food superb, overall beautiful place.

Partner

10/10

Exceptional

01 Mar 2026

Craig

All good.

Self

8/10

Excellent

27 Feb 2026

Debbie

Beautiful decor. Spacious room. Comfy bed. Friendly staff. Nice breakfast.

Self

4/10

Poor

19 Feb 2026

Richard

Event was cancelled and no compensation was offered

Partner

8/10

Excellent

08 Feb 2026

Simon

Room was nice and clean and bed was comfortable. All the staff were nice and helpful and breakfast was good (plenty of choice)

Leisure Partner

8/10

Excellent

01 Feb 2026

James

Clean hotel room, friendly staff, comfy bed.

Partner

8/10

Excellent

01 Feb 2026

Mervyn

Very nice room with excellent facilities.
Very courteous staff.

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Glennis

Food was beautiful, staff amazing, room modern and spacious with fabulous bathroom, we chose to upgrade to the spa suite, with every penny! Drinks a bit expensive but couldn’t fault our stay!

Leisure Family_with_children

8/10

Excellent

30 Jan 2026

Gordon

Good service and facilities
Only fault is slow wifi

Business

10/10

Exceptional

25 Jan 2026

Federico

Lovely stay

6/10

Pleasant

20 Jan 2026

benjamin

I was in the annex building. Comfortable enough but could do with an upgrade and had no hot shower in morning. Mentioned to staff on check out who just said they would get someone to look at it.

Business Self