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Garner Hotel Rotherham East by IHG

Sheffield · United Kingdom

Moorhead Way BramleyView location

8.0/10Excellent893 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort8.0/108.0
Condition7.6/107.6
Location8.8/108.8
Neighborhood7.8/107.8
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Garner Hotel Rotherham East by IHG

The total number of units is 86. The hotel offers Wi-Fi internet connection on-site. Garner Hotel Rotherham East by IHG offers 24-hour reception for guests' convenience. Communal areas are wheelchair accessible at this hotel. There is a car park at Garner Hotel Rotherham East by IHG.

This hotel follows environmentally sustainable practices. Garner Hotel Rotherham East by IHG may charge a fee for some services.

Read more about this hotelShow less

Located in Rotherham, Garner Hotel Rotherham East by IHG is a 2-minute drive from Treasure Island and 6 minutes from Thrybergh Country Park. This hotel is 12.4 mi (20 km) from University of Sheffield and 4.1 mi (6.6 km) from Clifton Lane Stadium.

Make yourself at home in one of the 91 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 12 per person
    • Pet fee: GBP 20 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Treasure Island 1.4 km / 0.8 mi
Thrybergh Country Park 4.9 km / 3 mi
Clifton Lane Stadium 6.6 km / 4.1 mi
Roche Abbey 6.7 km / 4.2 mi
Clifton Park Museum 7 km / 4.3 mi
Rotherham General Hospital 7.2 km / 4.5 mi
Mecca Bingo Rotherham 7.8 km / 4.8 mi
Rotherham Minster 7.8 km / 4.8 mi
Rotherham Leisure Complex 8 km / 5 mi
AESSEAL New York Stadium 8.1 km / 5 mi
Millmoor 8.9 km / 5.6 mi
South Yorkshire Transport Museum 9.1 km / 5.6 mi
Parkgate Shopping Park 9.3 km / 5.8 mi
Gulliver's Valley 10.2 km / 6.3 mi
Conisbrough Castle 10.2 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Double rooms: 20
  • Suites
  • Accessible rooms: 3
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
Show 22 more facilities & services
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Hotel safe
  • Lift access
  • Garden
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room: 4
  • Business centre
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Garner Hotel Rotherham East by IHG

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 BedroomDBT.ST

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Garner Hotel Rotherham East by IHG

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 BedroomTWN.H6

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    Garner Hotel Rotherham East by IHG

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6-1

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB-1

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Garner Hotel Rotherham East by IHG

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Garner Hotel Rotherham East by IHG

8.0
Excellent
893 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
8.8 /10
Neighborhood
7.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Gemma
Short visit whilst visiting Sheffield. Good location, easy to access motorways. Check in quick and friendly, got an early check in as I had contacted to request in advance.
Room lovely and clean with tea/coffee and a large TV plus WiFi with no charge.
Reception staff very nice and couldn't help enough. Would return if in the area again.
Partner
10/10
Exceptional
08 Jul 2026
Richard
Convenient location close to M18 and some pubs for food. Good breakfast.
Self
8/10
Excellent
30 Jun 2026
James
Staff helpful and friendly clean room and all the facilities were good handy for the motorway .
Friends
10/10
Exceptional
21 Jun 2026
Peter
All Staff we met were very good & helpful. Parking & reception very easy
Partner
10/10
Exceptional
19 Jun 2026
Dawn
The hotel was so clean from the drive, reception & bar area right through to the room. Staff were so friendly & helpful & represented the hotel very well. The room was spotless, roomy, bright, enormous super comfortable bed & had great mirrors in room & bathroom something we often get in more expensive hotels.
It's in a very convenient location for M18 & link to M1 so not far at all from Doncaster lakeside outlet. Plenty of parking, Lovely Greene King pub, petrol station & fairly large Morrisons store with cafe if you wanted it. We couldn't fault anything and will definitely stay again.
Partner
10/10
Exceptional
25 May 2026
Matthew
A superb hotel for the price which was significantly lower than similar options in the locality.

I made a mistake leaving a shirt and jeans in my room after leaving, the staff were incredibly helpful in assisting me in getting the items posted back to my house - really went the extra mile.

Great value, great location, great staff.
Self
10/10
Exceptional
17 May 2026
Maliha
The parking was really easy and staff were friendly at check in. The room was clean, spacious and the bathroom was lovely too.
Self
10/10
Exceptional
26 Apr 2026
Pamela
Lovely hotel and staff 😊 stayed for one night and was able to bring my dog along, big bonus 🐾 room was very spacious and nice bathroom. Big car park and charging stations
Pet
8/10
Excellent
25 Apr 2026
TRACEY
Hotel was great for an overnight stay. We unfortunately had very noisy neighbours and a fire alarm in the morning but the bed and room were great for what we needed.
Pet
10/10
Exceptional
23 Apr 2026
William
Very valuable hotel. Free parking which can accommodate a large transit type van. Comfortable beds and good shower.
Be nice to have a restaurant for an evening meal.
But there is a pub along with a McDonalds next to the hotel.
Self
8/10
Excellent
13 Apr 2026
Clare
Room was lovely, a small concern from my friend about the open bathroom, but it wasn't 'open to the room' which was her concern! It was a normal compact loo, shower and basin in a corner by the door - like nearly every other hotel room I've stayed in. The staff were really friendly and welcoming. Beds really comfortable and awesome pillows, I don't think I moved all night! Free parking too. Will definitely be back to stay.
Friends_and_family Friends
10/10
Exceptional
12 Apr 2026
David
Plenty of free parking. Room clean. Staff very friendly. good price for a budget hotel.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
JANET
Brilliant stay, newly refurbished so everything was pristine. Staff so lovely, welcoming and helpful, looking forward to our next visit!
Family
2/10
Poor
15 Mar 2026
J A
Didn’t even get to stay here as the hotel had a problem with the payment from hotels.com which I was expected to sort out! When I gave them the number to ring to sort that hotels.com gave me, they didn’t try to get through to them. I then had to pay to stay in another hotel last minute. No help from some of the staff and no manager to talk to.
Partner
10/10
Exceptional
06 Mar 2026
Tiffany
Newly refurbished and absolutely wonderful stay. Massive comfortable bed and the staff are brilliant especially Carole ❤️
Self
8/10
Excellent
16 Feb 2026
Carol
Lovely modern room with huge bed.
Self
10/10
Exceptional
15 Feb 2026
Philippa
Excellent value for money. The hotel has recently been refurbished and feels fresh and modern throughout. Our room was spotless, the bed was incredibly comfortable, and the staff were warm and welcoming. We stayed here while attending a concert at the Utilita Arena Sheffield, and the location was perfect. I would definitely recommend this hotel and would happily stay again.
10/10
Exceptional
08 Feb 2026
Tracy
Very warm welcome from the staff, especially Carol. Hotel newly refurbished, rooms perfect for an overnight stay. Extremely comfortable bed. Will definitely stay again. Was in an ideal location for our plans.
Leisure Partner
8/10
Excellent
31 Aug 2025
Naomi
All the staff were very friendly and helpful. The room was comfortable.
Leisure
10/10
Exceptional
26 Aug 2025
mohammad
Excellent staff
Business
6/10
Pleasant
22 Aug 2025
Georgie
Basic hotel with no frills, nice staff and in an easy location with ample parking but don’t expect too much
Leisure Family_with_children
10/10
Exceptional
17 Aug 2025
FITSUM
Great service
2/10
Poor
11 Aug 2025
Ngozi
Rude and very Raci**t staff!.
Very Rude and condesending especially the night staff on duty 9th and 10th night. .
The security staff was kind to cone up to the room and apologise on her behalf.
But she was extremely rude , raci*t and condescending!
Leisure Family_with_children
8/10
Excellent
04 Aug 2025
Stephen

Stephen

After reading reviews I took a chance on this hotel . The room was a good size , clean , bathroom and shower all good . Clean bed and free parking . Morrison , McDonald’s and a restaurant next to it . Off the motorway a bit out of the way . Carpets were a bit thin and could do with been replaced . Reading some bad reviews I found my stay adequate . Basic for working purposes but overall would quite happy return again . Don’t be put off by exaggerated bad reviews . Good for the money . If you want a Hilton or Marriot pay double the price of this hotel . You get what you pay for .
Business
10/10
Exceptional
29 Jul 2025
Liz
Theres nothing to fault clean comfortable and the staff were amazing breakfast all nice and fresh staff very accomadating great value for money would definitely recommend
8/10
Excellent
27 Jul 2025
Rebekah
After reading reviews I was worried about what we were walking into. But we were pleasantly surprised, yes the carpets and rooms are tired and worn, but they were clean and we slept really well. The staff are really friendly and helpful and made us feel welcome and safe.

The area was great lots right on the doorstep - Huge Morrisons, Mc Donald’s a pub and eatery, petrol station, take aways. So felt like a safe area at night too.

Was regretting booking before we arrived, now for value for money, staff and cleanliness I’d stay here every time.
Leisure Partner
8/10
Excellent
14 Jul 2025
Sylvia
We only stayed for one night on a trip to Sheffield. It was a pretty convenient stop to rest. A bit outdated which is not a big deal. Cleaning definitely needs improving. Otherwise, comfortable beds and we would consider staying again.
Leisure Family_with_children
8/10
Excellent
27 Jun 2025
Jacqueline
Good budget hotel, clean and had everything we needed for an overnight stay.
10/10
Exceptional
22 Jun 2025
Steven
Very well kept Hotel that I hadn’t stayed in for over 10 years but still as good as ever and staff are absolutely fantastic and can’t do enough for you
Business Self
10/10
Exceptional
18 Jun 2025
kanaganathan
very good
Friends_and_family Family
6/10
Pleasant
18 Jun 2025
Aysha
Clean and good value for money overall but shocking that even a desk or floor fan is not provided in such hot weather in the absence of air conditioning. Also the lady at check in (purple hair)had terrible customer service skills.
Leisure Partner
2/10
Poor
11 Jun 2025
Jonas
Refused us access to our room after driving 4 hours due to them having closed the check in system electronically. Computer says no meant we had to sleep in our car. Terrible service.
Leisure Pet
2/10
Poor
03 Jun 2025
amir
Uncomfortable beds bad smell
4/10
Poor
24 May 2025
Verified traveler

Poor attention to details

We stayed two separate nights in different rooms. The first one had dreadfully smelly sink so each time you flushed the loo it sent an awful smell out.
Cup marks on furniture, dust behind the tv and dirty window ledge - since Covid l always antibac surfaces and the wipes were dirty. I asked for a fan both nights and one was dusty and the other one it was very dirty with splashes of drinks and dust near the controls. !
Carpets stained.

Positive - bed comfortable and clean. Extra pillows used Towels soft and clean
Reception friendly.
We didn’t have breakfast as going to our sons for grandparents duties.
Partner
2/10
Poor
23 May 2025
Bobby

Single worst overnight stop in my 40 year career

I booked a double bed for my recent stay but was allocated a single bed on arrival, my room smelt very musty and the carpet was badly stained and left a lot to be desired.
At 8am next morning the breakfast serving was empty with a spoonful of hard scrambled egg and an over-cooked sausage the only choice ….i will never use an IBIS again as a result of this stay!
Business
10/10
Exceptional
20 May 2025
David
Paige on reception is always kind and friendly.
Nothing is too much trouble for her.
Great hotel.
4/10
Poor
15 May 2025
Joe

One night only!

Lovely ladies on reception when arrived, plenty room to park.

Rooms and hotel itself absolutely disgusting though. Needs cleaned heavily from top to bottom, carpets are a disgrace in the rooms. As are the walls etc. did for the night but wouldn't recommend any longer
Business
8/10
Excellent
11 May 2025
dennis
It’s central nice clean and friendly
Business Self
6/10
Pleasant
05 May 2025
Dean
Staff were great. Good location but condition and smell of room really wasnt pleasent. Power sockets and shower broken .
6/10
Pleasant
03 May 2025
susie
Stayed in room 312 and didnt like the fact every one who was drunk from 12pm till 2pm knocked on our door as soon as theh got of the lift.
Leisure Friends
8/10
Excellent
30 Apr 2025
Paul
Pretty basic and tired looking in places. Breakfast was very poor and not worth the money.
Leisure Self
4/10
Poor
27 Apr 2025
Claire Graham

Lovely staff.

The staff at the IBIS were brilliant really friendly made you feel very welcome and the lobby area very clean smart decent smell about it. It’s after getting in the lift to the second floor as soon as you got out of the lift the smell of stale smoke. was horrendous I went to my room. I had a problem with the key but I always do so I have to fiddling about a bit. I finally got in the room was made up of two single beds with two clean bins there was cups that had coffee stains or tea stains round them very dirty. The room was filthy about a new. I only had one night to stay so there’s no good making a fuss cause I couldn’t get home. I needed to stay ready for my meeting on Sunday. I had to leave the room early the next morning I planned on leaving at 9:30 am but I had to leave wrong before because of the stench it just made me feel so sick and before my meeting started I ended up sitting in my car for an hour. The thing was the smell of stale smoke was in every bit of the room. I stayed in 201 I’d say the shower room was the worst for the smell of stale smoke it reminded me actually of being back in the 1980s when people could smoke in pubs and they always left that horrible smell
Self
8/10
Excellent
26 Apr 2025
Verified traveler

Good value room fits the purpose

The staff on the front desk were welcoming and asked for my car park to be added and what my room number was. The room was okay, did have a mark on the wall next to the bed but it didn't really affect the use of my stay just was unsightly. Good value room for the money paid but the bed was a little uncomfortable for me.
Partner
6/10
Pleasant
21 Apr 2025
albert harvey
our bathroom toilet was not working waste was comeing back during the night and no mater how many times you flush it did not clear room 103.
Leisure Partner
2/10
Poor
20 Apr 2025
Pamela
Absoulute disgrace, the pull out sofa bed was filthy (luckily we had spare towels) bathroom mouldy, tv remote not working adequately bed very itchy due to
8/10
Excellent
19 Apr 2025
Steven

No issues

Only stayed 1 night as we we're at a concert. Easy check in, staff were pleasant enough, no issues
Partner
10/10
Exceptional
16 Apr 2025
Ty

Good

Good
Business
10/10
Exceptional
06 Apr 2025
Kelly

Family get away

The staff were lovely and couldn’t do enough for us.
The bar could do with a bit of work and stock but for the price, can’t complain.
Friends_and_family Family
10/10
Exceptional
05 Apr 2025
Lisa
Excellent welcoming staff
Leisure Friends
10/10
Exceptional
02 Apr 2025
Rodaybah
Convenient and fit for purpose
Business
2/10
Poor
30 Mar 2025
Steve
Very efficient friendly staff
10/10
Exceptional
28 Mar 2025
RICHARD

Great basic hotel

Good hotel basic but very good value for money just off motorway with free parking
Self
6/10
Pleasant
24 Mar 2025
Vincent
Ok for a 1 night stop over
Leisure
10/10
Exceptional
21 Mar 2025
paul
What you get for the price you pay is unbelievably good breakfast 06:30 free car park tea /coffee in the room which is why I returned again
Business Self
6/10
Pleasant
16 Mar 2025
Paul
Needs carpet cleaning
Partner got bit by some sort of bug
6/10
Pleasant
13 Mar 2025
Verified traveler
Not a bad looking hotel on the outside. Reception / lobby and breakfast bar area also reasonable. Communal landings and rooms quite shabby though. Good size bathrooms however. Staff very inconsistent.
Self
10/10
Exceptional
11 Mar 2025
Gareth
The staff on reception were excellent and the customer service was exemplary compared to other similar hotel chains, friendly and very helpful
Business Self
8/10
Excellent
09 Mar 2025
Jane

Pleasant stay again

Have stayed in this Ibis many times.
Warm welcome and quick check in.
Room was comfy and clean.
Lovely hot shower
Self
4/10
Poor
08 Mar 2025
Ajay
Stayed here numerous times before.
Bedrooms in need of modernisation.
Carpet in my room was dirty and stained.
Bath towels are small and so worn they had holes in them!

Cleaner must’ve been in a hurry stains on my desk were untouched.

Otherwise all ok.
10/10
Exceptional
08 Mar 2025
Rodaybah
Very convenient location and fit for purpose use. Quick and easy check-in with no hassle
Business
10/10
Exceptional
07 Mar 2025
Leslie
Ideally placed to get to a wide range of different towns, quite, clean, easy access to motorways, The Staff Very Pleasant, Friendly and Helpful, would definitely stay again.
Leisure Partner
6/10
Pleasant
04 Mar 2025
Thomas
Stayed for five nights - shower not up to temperature in the first room Room changed quite swiftly after a night.
Carpets stained in both rooms I used - slippers were necessary.
Staff quick to act on issues, though the complexity of registering a vehicle for the car park for a day more than nights booked not explained - apparently the parking management company resets everything at midnight - so expecting to have to get them to cancel a fine.
Quite a convenient location and overall the hotel is reasonable for the price - but they do need to get on top of the shabbiness.
Business Self
10/10
Exceptional
02 Mar 2025
Robert
Very friendly staff and good size room
Leisure Partner
10/10
Exceptional
02 Mar 2025
RICHARD

Great value for money super clean hotel

Great hotel with very friendly staff . Clean just of motorway and perfect for a night . Great price
Self
6/10
Pleasant
02 Mar 2025
Ben
Nice conviniant locaction staff were friendly enough but the room was very average and facilities
Leisure Partner
10/10
Exceptional
25 Feb 2025
Farai
Warm welcome from staff and the good environment
6/10
Pleasant
19 Feb 2025
andrew

Price was reasonable.

Clean enough at a reasonable price.
Excessive noise until after midnight; probably just one low quality guest, so maybe we were unlucky with room allocation.
The fire alarm and unnecessary evacuation is probably not entirely the hotel's fault, but is likely the product of a failure to enforce regulations, particularly regarding smoking.
Partner
2/10
Poor
18 Feb 2025
Venessa

Discrimination against my disabled daughter

I have stayed at the ibis for a couple of years and never had any issues regarding my disabled daughter, I booked to stay at the ibis from Friday 14 feb to 17 Feb, I decided to extend my stay from 17 Feb to 19 Feb, I was given a Price of £118 without breakfast I was told if I pay £144 it will cover breakfast which I decided to do, on the morning of 18th Feb we came to have breakfast around 6.30 am because my disabled daughter has to eat before taking medication, to be told I have only paid for 1 person, which obviously I am going to question as I was told the previous day the amount paid covers for 3 people, when I asked the lady to look at my booking she told me she cannot see this but then looked and said it says 1 person , so the lady that took the original booking was not in work until 8 am so I was asked to come back at 8 am. When I returned to desk I was told to go and have breakfast and i am to leave and I will not be able to stay in future, when I asked why I was told I called the First Lady at the counter an idiot which is not true so I said check the cameras, and she said she has a witness
That saw it, so I said what calling the lady an idiot she said no, the altercation, which means I can’t question why it says for just one person, there were visitors in reception, the lady then started to say because I leave my disabled daughters urine bags in a disposable bag tied up is wrong, I have stayed several times never been an issue not happy how they treated my family
Friends_and_family Family
6/10
Pleasant
16 Feb 2025
Duncan
The property was great value and on the X1 bus route to Sheffield. However, the stay was very noisy with doors banging all night and people making noise and arguing loudly in surrounding rooms which again, seemed to be all through the night. It is not so much the hotel as the clientele who seemed very inconsiderate.
Leisure Partner
10/10
Exceptional
09 Feb 2025
Nicola
m
Leisure Family
2/10
Poor
09 Feb 2025
Carol
The staff were very polite , but we had to go into another roon as the heating wasnt working , we moved all our possesions into another room , then the door of the new riom wasnt wirking
10/10
Exceptional
30 Jan 2025
Nomazulu
It is good the room smart.
Leisure
8/10
Excellent
10 Jan 2025
David
Good enough
Leisure
10/10
Exceptional
23 Dec 2024
Duncan
Basic hotel and location was good for my requirements. Is a little tired.
Leisure Self
10/10
Exceptional
19 Dec 2024
David

Great Hotel

Stayed a few times and never had any problems, lovely clean room and very friendly and helpful staff.
Partner
8/10
Excellent
17 Dec 2024
tracy
Staff were very cheerful and welcoming which was very nice after a long drive.
Check in and check out were efficient and pricing very reasonable.
We ate in the pub next door which was both convenient and enjoyable.
Easy access from the motorway.
Great stop off point for one night.
Leisure Partner
8/10
Excellent
17 Dec 2024
Pamela

Ideal for an overnight stay

Had a one night stay, the room was simple but clean and had everything we needed, warm, comfortable beds and good shower. The staff were friendly. Morrisons and McDonald's nearby
Friends_and_family Family
10/10
Exceptional
17 Dec 2024
Lorraine
Very pleased with everything except no eggs at breakfast.!
Also, the disabled parking area was a bit far to walk to the front door and would be better directly in front of the entrance.
8/10
Excellent
14 Dec 2024
Claire Graham
The staff very welcoming, easy parking easy booking in, the bedroom room had both room smell when first opened the door looked clean just needs doing up as shower room looked scruffy, duvet cover on one bed was old dirty, a number of cobwebs two small spiders if the room had been cleaned these would have gone.
Self
6/10
Pleasant
12 Dec 2024
Ross
Booked a double room and was given a twin room. Some white powder residue on the carpet near the bed side table. Coffee/tea residue on the tea tray. Mould around the shower sealant. For £35 you get what you pay for...
Business Self
8/10
Excellent
02 Dec 2024
Anthony
I liked the ensuite shower and toilet - essential nowadays. I've given this a 4-star rating because 1. I was initially given a room that hadn't been cleaned; and 2. the heating and shower could have done with being a few degrees warmer. The replacement room I was given was fine, as was the breakfast. The price was very good value. I will consider Ibis again should the need arise.
4/10
Poor
01 Dec 2024
Hollie
We liked that the heaters worked so the room was nice and warm. It coild have been cleaner and room wasn't made up properly. Breakfast was awful!
Leisure Family_with_children
10/10
Exceptional
01 Dec 2024
Thomas

5 stars!

Had a great time! Special shout out to Mandy who looked after us superbly - nothing was too much trouble and she really made sure our stay was a great one! We'll certainly be back!
Partner
10/10
Exceptional
30 Nov 2024
liam
Good
8/10
Excellent
23 Nov 2024
Isabelle

Pleasant one night stay

We stayed in the Ibis hotel for one night.The room was fine and spacious enough. We had everything we needed. The room was dated and the flush for the toilets was very noisy. Apart from that, it was good. We would stay there again.
Partner
2/10
Poor
20 Nov 2024
Nfisha

Don’t recommend

Very unhappy
Partner
10/10
Exceptional
19 Nov 2024
katie
Mandy on the front desk was genuinely very helpful. Nothing was too much trouble. It was clear she wanted us to have a good stay.
Leisure Friends
10/10
Exceptional
17 Nov 2024
Gemma
Everything we asked for. Good value for money
Partner
8/10
Excellent
17 Nov 2024
Verified traveler

Night Away

Clean room
Friendly staff.
Wanted a disability room, didn't get one.
Friends_and_family Family
8/10
Excellent
15 Nov 2024
Tim

Economic clean, few frills.

Well located for motorway.
Good carpark on site.
Staff on reception very polite and helpful.
Room clean and tidy if average in today's market. Bed very comfortable plus good sized en-suite.
Partner
10/10
Exceptional
06 Nov 2024
Brian
Absolutely fabulous service from Anna when we arrived, lovely spacious and clean room with comfy beds. Carol and Rachael were equally as nice in the morning. Will definitely stay again
Business
6/10
Pleasant
04 Nov 2024
Verified traveler
Got into our room to find the sofa bed wasn't made up so had to go back to reception and wait for the staff to find us another room. This took a little while, and after many hours on the road admittedly my patience was a little thin. Our room was unfortunately in a much noisier part of the hotel. The room was clean, but the carpet was so thin and just not nice at all. It was fine for a cheap cheerful overnight stay.
Friends_and_family Family
2/10
Poor
03 Nov 2024
Debra
We were given a room that was not cleaned . Property is dirty. 1st time booking there . Experience was bad. Staff unfriendly.
Leisure Family_with_children
10/10
Exceptional
28 Oct 2024
Vincent
Overnight stay, had everything I needed
Business
10/10
Exceptional
16 Oct 2024
karen
The only downside was breakfast was very disappointing as all the pastries had gone and the fresh fruit was looking worse for wear. The bacon was excellent but overall expensive.
Leisure Partner
8/10
Excellent
14 Oct 2024
Stephen

Excellent service.

Reception staff were great. We had a problem with the bathroom, with no maintenance staff on Sundays we were quickly given an alternative room.
Excellent breakfast.
Partner
10/10
Exceptional
12 Oct 2024
Leslie
The hotel was very convenient for the purpose of our visit.
The only complaint I have was the noise from the road which carried on through the night, so sleep quality wasn't great.
One member of staff in particular was very helpful and very professional in her position as a receptionist. I'm sure she will go far.
10/10
Exceptional
09 Oct 2024
Joshua

Convenient/comfortable

Very convenient & comfortable at reasonable price.
Rooms and corridor carpets need repair or refurbishing
Self
6/10
Pleasant
29 Sep 2024
Kim
The room was not clean dirty mattress something broken on the window carpets dirty. Would not recommend. You can tell the hotel had been used for refugees. It should have been decorated and re-carpeted fully before letting out to the public again. If I would have known this before booking I would not have booked it. Nothing like the pictures. Staff was polite
Friends_and_family Family
2/10
Poor
20 Sep 2024
David
Very poor and rude customer service at the recipient desk.

Location & surroundings

Garner Hotel Rotherham East by IHG
Moorhead Way Bramley, Rotherham, United Kingdom

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Garner Hotel Rotherham East by IHG

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