George Wright Boutique Hotel

United Kingdom , Sheffield
ROTHERHAM, The Crofts Snail Hill
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50 reviews shown

2/10

Poor

13 Mar 2026

Anthony

Bathroom was not clean Alot of music around the hotel which did not stop until gone 12am

Self

8/10

Excellent

12 Mar 2026

Jamie

The room was clean and tidy with nice bedding. There was a private courtyard which was nice although hadn't been tidied prior to our arrival, the umbrella and fairy lights were broken and it wasn't well maintained, but nice to have. The pendant lights in the room were too low and I banged my head on them several times. Check in was easy but there was nobody to be seen for checkout and no instructions for what to do with the keys. Despite being a triple occupancy room we were approached by a staff member when our friend came to watch a movie with us in the room. The communal areas are very pretty and well maintained. The bar area is especially lovely and beautifully furnished, which sets a slightly false expectation for the basic rooms. Overall a nice stay, we just felt there could be a little more attention to detail for a more consistent experience. I would recommend it anyway.

Friends

8/10

Excellent

12 Mar 2026

Elaine

This hotel was really convenient for us. I was staying with my son for a football game so my top reasons were close to the stadium and that it had parking. I expected the front entrance to be from the lovely front entrance but it was actually through the restaurant at the rear of the hotel. The hotel is quite soulless and we didn't see any other guests but that didn't matter for us. The room was clean and spacious. The manager was helpful and I'd recommend this hotel if you're looking for something convenient near the toen centre.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

derek

close to the centre but quiet area very helpful staff

Self

2/10

Poor

09 Feb 2026

Dawn

Hotel no secure. They leave a fire door open 24 hr for access and claim it’s safe because they have cameras. The room was filthy, not what I booked, complimentary water was unsealed. Under staffed, no management on site to make a complaint to and they didn’t answer their number when I called them. When I did speak to them I was called a liar and spoken over and blamed for not putting things right whilst still there. I didn’t want to spend another second in the dungeon I’d been allocated. If I could give a minus score I would.

6/10

Pleasant

19 Jan 2026

lawrence

4/10

Poor

07 Jan 2026

Steve

Basic room, cold tap was producing hot and cold (?), one guy doing his best to run check-in (watching videos on his phone inbetween. which is fine but that’s the level of hotel to expect), one guy left becsuse of a mouse in his room, I didn’t drink or eat there. Check out - no one to be found. Gave my key to the “chef”.
Weird experience, felt cheap (but wasn’t) and as the main entrance doors were unlocked with one staff member, I debate what would happen in any form of security incident. I really don’t recommend this place.

10/10

Exceptional

30 Dec 2025

Jemma

Small room, nice and clean. Good full english breakfast in the morning

Leisure Self

4/10

Poor

04 Dec 2025

Ryan

Boutique Hotel, Bar & Restaurant?????? Not.... Nothing Boutique my room was in the cellar with no windows, restaurant with no working kitchen of chef? I booked in and was told that my key was in the room door, i can only thin thats because it was in the cellar but didnt like the idea of that as everyone would have had access to my room before my arrival.. I expect some kind of compensation for this as not as described, had to order food in etc.. Very poor

Business Self

8/10

Excellent

01 Dec 2025

Mehdi

Good place good staff but breakfast not good

Partner

10/10

Exceptional

27 Nov 2025

Stephen

Very friendly staff. Lovely room

Leisure Partner

4/10

Poor

27 Nov 2025

Paul

The owner is very nice and rooms are clean.

Room was freezing even though rads and electric heaters on.
Only pizzas served and the restaurant was as cold as outside temp.
You can order things in and use thier plates etc.
Could not get out of hotel till 0700 in the morning as front door locked.
Car park is an aditional £5 a night

Business

10/10

Exceptional

16 Nov 2025

Gemma

Friendly and a good sense of humour

Partner

2/10

Poor

11 Oct 2025

Arad

Hair on the bed very dark and dirty and noisy

8/10

Excellent

10 Oct 2025

David

Room was clean and hotel has a good location

Business

10/10

Exceptional

28 Sep 2025

Shereen

Really friendly staff and lovely comfortable rooms.

Business

10/10

Exceptional

18 Sep 2025

Reena

I really enjoyed my stay eventhough at the beginning I had a room where my tv did not work but the member of staff was so helpful when I explained this . He said someone would come but they did not come so I went back to him and also told him how my towels were soiled. He changed my room . I had a great sleep and he cooked a great breakfast . He works really hard and was nice . Respect for the staff member who was the only one I saw there on my stay doing everything .

Business Self

2/10

Poor

11 Sep 2025

Michelle

Did not go much on this property location and overall service. Had a knock on the door at 11.30pm to be told that we had not been checked in properly and so they wanted ID which they then scanned. Seemed very strange and we was not too happy.

Leisure Friends

4/10

Poor

31 Aug 2025

Christin

It was in a grim area next to a lap club. Nice couple running it but nobody else there. That said, we were still stuck in a basement room where you could see through the window.
Dining limited except for a Wetherspoons around the corner.
We did get a fan when asked.

2/10

Poor

27 Jul 2025

Stephen

Only thing I liked was leaving. The stay was awful in a dingy dungeon like room hot sweaty no aircon as advertised,no views,no shades drapes overlooking flats. Broken toilet seat cobwebs everywhere. Red stain on the carpet,brown dirt on pillowcase wich was changed on request. I was charged £5 to park the car when its the only place you can park there. Signage says for patrons and guests. What a overall rubish place to stay overpriced I would expect so much more for £115 for one night. Staff were not around most of the time left a sign with phone number on to call wich goes straight to voicemail. Really really terrible. I would never ever stay there again. Also false advertised online all the rooms look well decorated. Its a huge LIE! DON'T FALL FOR IT!

Leisure Partner

8/10

Excellent

26 Jul 2025

Dave

Generally good all around to be fair

Partner

8/10

Excellent

14 Jul 2025

Verified traveler

Good but possible rats?

Overall it was a good stay! Staff really friendly and accommodating! However a possible rat problem in the gardens?

Partner

6/10

Pleasant

08 Jul 2025

Sylvia

The toom was nothing like wevhad booked,family room with terrace,given a room woth not evren a window that opened,apart from a lovely painting of one on the wall,also the cooked breskfast was just served on a plate didnt get to choose what we wanted so alot went to waste.

Leisure Family

8/10

Excellent

24 Jun 2025

Stephen

Business

10/10

Exceptional

04 Jun 2025

Ronni

Warm welcoming, loved the hotel an will definitely be going again

Business Family

6/10

Pleasant

29 May 2025

Jason

We booked this room as it sounded special, The Presidential Suite and it was listed as having a hot tub. The room was basic with cheap fittings. There were 2 armchairs which were sat right in front on the entrance door looking at it. What was supposed to be a hot tub was just a roll top bath, totally different. There were quite a few cobwebs around and the blind slats hadn’t been dusted for a long time. The staff were all pleasant and helpful. The full English breakfast was fairly bland as the cheapest ingredients were used. On check in when we asked about our complimentary drinks the guy said, no, you wouldn’t get them with the room at that price. I showed him the booking which stated them and he agreed for us to have them. Overall the hotel was ok for a one night stay but it was more like a bed and breakfast.

Leisure Partner

2/10

Poor

03 May 2025

Sarah

Avoid this place, unless you want less than avg

Room was small. It felt dirty because of how marked the walls are; the wallpaper coming away from the ceiling; spiders in the bathroom; fingernails and clumps of hair in the carpet. At breakfast I wasn’t given an option for hot food, they just made a fry up and gave it to me. The only drinks options at breakfast was orange juice or tea or coffee.

The room only had Venetian blinds so even when fully closed it let through a lot of light meaning I could not sleep in past 6am.

Business

10/10

Exceptional

27 Apr 2025

TANYA

Staff was lovely .
Bed was comfortable. Room and en-suite were clean.
Breakfast had a great choice selection. Will stay again

Leisure Partner

6/10

Pleasant

22 Apr 2025

Verified traveler

No Windows

The room did not have any windows, which was quite disorienting and unpleasant.

Business

8/10

Excellent

21 Apr 2025

PAT

Rotherham a five

Probably one of the better places in central Rotherham. Wouldn’t stay again not due to the hotel, but due to dive Rotherham central is !!!

Partner

10/10

Exceptional

09 Mar 2025

Gary

Great Hotel

Good location , very modern inside. Fantastic staff!

Partner

10/10

Exceptional

08 Mar 2025

James

Very enjoyable stay, clean comfortable and friendly. Pay for parking though which i thought was not right

Business

10/10

Exceptional

08 Mar 2025

Andy Rodgers

Overnight stay Rotherham

Nice little hotel in the centre of Rotherham. Lovely rooms with en suite toilet and shower.

Nice bar and outside seating area, breakfast was nice. Friendly staff.

Overall 9/10.

Friends_and_family Family

2/10

Poor

02 Mar 2025

dean

Not very nice

So we arrived got lost rang for directions the first lady disnt understand what i was saying put me on to another lady which she was helpful we checked in went to room i washed my hair the shower completely flooded but the man fixed it almost straight away it was full of gunk when we went to sleep next door was almost haveing a rave excluding losts of shouting so the walls arnt very soundproof breakfast was not very nice service was nice but breackfeast wouldnt recommend ans the carpet in our room was nit clean it was full of stains for a what they call a high class hotel it was not

Partner

10/10

Exceptional

21 Feb 2025

James

Comfortable stay

Lovely stay, room was comfortable, shower was nice, big smart tv. no wardrobe which was a bit difficult but all in all a great hotel had everything i needed for a work trip away.

Business

2/10

Poor

11 Feb 2025

Tim

Crap

Breakfast 8 until 10. No cooked breakfast until 9. Hotel abandoned at 11pm. Doors not locked overnight. Stale bread and sour milk for limited cereal breakfast. No restaurant available as indicated. RIP OFF.

Business

10/10

Exceptional

15 Jan 2025

PETER

A well presented and quirky place to stay

Lovely hotel, it's quirky and well presented with a welcoming reception/bar area
The staff are helpful and courteous
I stayed in the \"presidential suite\" and at around £100 it was well worth the money
Other, well appointed rooms are available for airing £60 but after my last stay some of these have no window so wanted to avoid those as I'm a little claustrophobic
My only criticisms would be that there was a fold out camp bed in the room which detracted from the overall appearance. I was meeting a customer for a meal and asked directions, I was directed out a rear entrance and down a narrow alleyway to the Main Street, however, this was in complete darkness, with steps and a hill which I had to use my phones torch to stop me from stumbling! That area needs illuminated
Breakfast was very good!
This was my second stay on business and would highly recommend

Business

8/10

Excellent

10 Dec 2024

Michael

Boutique, Cosy, Friendly.

Delightful boutique hotel in the centre of Rotherham ticking all the bells and whistles.
Friendly bespoke rooms, nicely furnished, all on-suite.
Unfortunately the matress was lumpy but apart from that no more issues.

The hotel is beautifully furnished, there's a bar upstairs with a selection of world beverages, the bar staff are friendly and professional.
Overall a splendid stay and perfect for a night in Rotherham which is fun and friendly.

Thank you

Michael B
Doncaster

Partner

10/10

Exceptional

26 Oct 2024

James

Great stay!

Great place to stay, amazing value for what you pay! Would definitely come back next time I visit Meadowhall.

Partner

2/10

Poor

15 Aug 2024

Verified traveler

Very Disappointing - More like Basic than Boutique

I am afraid to say this place does not live up to the photos or the expectations created.
I believe that before it was taken over by the current owners/management it was a great place. My experience- unclean rooms, broken window blinds, uncomfortable beds.
I considered checking out after the first night but endured a second.
I won’t be back and have actually cancelled my next booking for here and opted for another not great hotel cos even it is better!
Menu choices very limited. The breakfast underwhelming, no choice, no filter coffee. Some lovely staff who are trying their best with a poor situation, lots of unused closed up areas, just more like a very very poor b&b than a boutique hotel. Have cancelled my next planned visit. Cost may be low but there is a reason for this. Very hard to find also. I won’t be back unfortunately and had been really looking forward. Definitely not Boutique - More Basic

Business

8/10

Excellent

28 Jul 2024

Stevie

Nice

Room was ok didnt have coffee machine which it should have. And when i left friday was locked in

Business

10/10

Exceptional

25 Apr 2024

Tim

Lovely place to stay

Very welcoming and wonderful stay. Highlights of our trip were the breakfast and beautiful building.

Partner

2/10

Poor

23 Mar 2024

Elisa

The first room I was in was a double. The bed was badly made (sheets not tucked in) and the blind was broken and window ledge dusty. After a work call at the table, I sat on the end of the bed and the mattress went all the way down to the floor.
No phone, so went back to reception and the manager came down (lovely man). He lifted the mattress and there were no slats on the bottom end - what there was were all pushed to the head of the bed and one or two were broken.

I asked to be moved to another room. The other double I was advised had a broken radiator. So I was moved to a ‘delux’. The bed wasn’t broken (yay). There were black spots on the bathroom and hallway walls (mould?). The curtains did not block out the constant light from the courtyard at all. The tv powered up, but would not connect any channels. Cheap poorly put together flat pack furniture.

As a solo traveller though, my main concern was the lack of security. There was a door on the downstairs level, that led into a tiered courtyard down a lane way to a gate on the Main Street. Neither locked. There was no separation of the hotel rooms from an entrance. The land way on ground level - was litter strewn, I saw a couple of condoms and a used needle. There was no privacy lock on the door. I ended up using a door wedge and a chair against the door. It just felt dodgy.

Food - lovely burger. Staff perfectly polite. But this is in no way (a) worth the money, or (b) a boutique hotel.

Business_and_leisure Self

4/10

Poor

11 Mar 2024

Steven

Not great!

This was strange from the start! I had to provide ID at check in, so they photocopied my driving license. After checking with the manager, I was told I could take the copy with me the next day!
Bed was really soft, which is not my preference, and in the morning the shower didnt work, so I had to go to a different room for a shower.
The tea in the room was good (Yorkshire Tea) and the sausages at breakfast were good too, however!

Business

6/10

Pleasant

19 Feb 2020

Shirley

PROS - The hotel is beautiful and a lot of money has obviously been spent on it. Staff were excellent - friendly and helpful throughout.
We had lunch there which was excellent and well presented.
The room we had was beautifully decorated. The bed was extremely comfortable.
CONS - The picture on the advert is not the main entrance.
The room (Bridal Suite) was not as clean as I would have liked. The blinds were very dusty and the beautiful large dressing mirror needed cleaning.
The hanging rail in the room needs strapping to the wall. Heavy coats made it quite unstable.
The coffee machine had no instructions which was a little frustrating. A kettle would have been a welcome addition.
The wet room still had confetti on the floor from the previous occupier and there were very little surface areas to put things down, especially in the wet room, which had no towel hanging rail and no good sized surface to put toiletries etc.
The wet room was FREEZING - we had to put a bath towel on the floor to stand on it and the container on the small mirror shelf was dirty inside.
Breakfast was ok and we were offered a cooked breakfast if we desired one, but there was only one croissant in the choice of pastries for two of us and when I enquired we were told there were no more because other residents had been there before us.
OVERALL - I would stay there again. It is a lovely place and just minor things that I hope are taken on board will make it a good 4/5 star accommodation.

Friends_and_family Partner

8/10

Excellent

07 Feb 2020

Paul

business trip

Hard to find, but when I did phone and found I was treated very well, great location for the town and football.
Even better breakfast too !!!

Business

10/10

Exceptional

06 Jan 2020

Kati

We stayed NYE and this hotel was such a good find. It was perfect for location and price. The rooms were spotless, spacious and comfy. Thank you for your hospitality

Friends_and_family Friends

8/10

Excellent

21 Dec 2019

Jason

Nice overnight stay

Nice room, bit too warm with limited ways to reduce heat. Comfortable bed. Great wet room. Finished to high standard. Would have been good to have instructions for coffee machine

Self

10/10

Exceptional

13 Oct 2019

Lovely place in the centre of town

Fabulous find in the centre of Rotherham. Lovely modern rooms - only minor issue was that there was no where to hang/put towels in the bathroom.The staff we met couldn't do enough for us - Rob & Owen made us feel really welcome and were really friendly. Breakfast was lovely too. Would definitely recommend

Partner

8/10

Excellent

30 Sep 2019

Sam

Really nice place attentive staff, was a very pleasant stay

Partner