Name: Premier Inn Nottingham Cc - Chapel Bar
Address: 7 Chapel QuarterChapel Bar, Nottingham, NG1 6JS, GB

2/10

Poor

14 Jul 2026

Avinaba

The staff was very rude.

Self

4/10

Poor

13 Mar 2015

Louise

Past its best

Past it's best, carpets were filthy, bed very uncomfortable. Made do for one night but would not stay again.

Partner

10/10

Exceptional

25 Feb 2015

andrew

andrews night out at the theater

had a great night out went to the theater finished off with a nice night in the hotel

Partner

6/10

Pleasant

14 Feb 2015

Nitish

Ok

Staff was very courteous and helpful. Though the room condition, esp. carpet and sofa were less than desireable. I'm sure someone could look into it as it certainly needs a refurbishment.
Overall I'd say OK. Wouldn't stay with family.

10/10

Exceptional

07 Feb 2015

Mrs Angela

Value for money.

Just an overnight stay for a concert visit. Welcome friendly, hotel warm and clean. Room comfortable and well serviced. Breakfast acceptable. Extremely good value for price paid. Would use again and recommend.

Partner

10/10

Exceptional

28 Jan 2015

emily

Lovely weekend break!

Comfy room, great facilities, excellent location, good price and tasty breakfast!

Partner

6/10

Pleasant

27 Jan 2015

Meggie

Cheap and central location

We were attending the Queen concert and found this hotel had a great central location easy walk to the Arena; loads restaurants and shops close by; the public car park was convenient but is very tight I'm pleased I wasn't driving; rooms comfortable and clean; breakfast busy so ate in the bar area but not really a problem

10/10

Exceptional

25 Jan 2015

Russel

Great Place to Stay

So central close to tube station

Family

6/10

Pleasant

15 Jan 2015

Colin

Good for Nottingham City Centre

Pretty standard Holiday inn express, you know what you are getting. Clean but basic rooms, good location for notts city centre, parking available

8/10

Excellent

13 Jan 2015

Alex

Bed stained

The bed were stained and the Woodward we all damaged and sofa bed had big wee stain on ot

Family

6/10

Pleasant

08 Jan 2015

guido

Satisfactory business stay over

The hotel was clean, room ok but for a little bit of wear and tear. Bit noisy

10/10

Exceptional

03 Jan 2015

Verified traveler

Generally very good.

Stayed over New Year's Eve. Nice hotel, good breakfast, great location.

Partner

4/10

Poor

31 Dec 2014

lloyd

Poor sevice

stayed ther for two nights , my room was not cleaned at all , went out at 1200hrs mid day and returned at 0100hrs , complained to front desk who imformed domestis supervisor , i waited at check out to see supervisor who did not bother come and explain why my room was cleaned at all , very poor service , great location of hotel in town ,

Family

8/10

Excellent

30 Dec 2014

Andrew

Christmas Break at the Holiday Inn Express - Notts

I used to live in Nottingham and wanted a hotel in a good location for the shops. 24h Car parking can be expensive in Nottingham but this hotel had a deal with the local secure car park next to Hurts Yard (2 mins walk) so parking was approx £6.50 for the 24 hours which is a bargain. The room was clean, good flat screen TV, good bathroom, but bed perhaps a bit hard but this is always a personal thing so you may not have any issue here. I was expecting just a continental breakfast but there were some hot items also. Requested more pillows...not a problem and they were delivered to room in 10 minutes, I found the staff very friendly...another bonus. Combine this with a comparatively cheap rate to other hotels in the area and cheap parking I would stay here again.

Partner

4/10

Poor

11 Dec 2014

Vince

Worse holiday inn express

The room was not cleaned, the door was damaged and a lamp was missing from one of the side table.
The hotel is clearly not to the standard of other Holiday Inn. I do not recommend this place.
Breakfast is average

2/10

Poor

08 Dec 2014

Verified traveler

Worst night in a hotel..

This is the worst hotel I have ever stayed in! The bed had no brakes on it so it was moving around all the time, also it had a huge dip in the middle of the mattress which led to me and my partner having a sleepless night! The cot provided for my baby was broken which led to him having to sleep in his pram.. Along with this while trying to stop the bed from moving there where peanuts under the bed which proves the room wasn't cleaned properly.. Overall I think attention to detail is needed and the hotels interior and comfort looking in to, will not be staying here or at any holiday inn again..

Family

8/10

Excellent

06 Dec 2014

Philip

Good value, pleasant night, fair breakfast

Moved to room facing away from the road on an upper floor and consequently had a peaceful night. Corridors smelt clean and fresh. Breakfast was basic but sufficient. Surprisingly good coffee. Very good vfm.

6/10

Pleasant

03 Dec 2014

su

disappointing

greeting was a little odd, expecting a warm and cheery greeting
it was a though we'd interrupted
brought the confirmation note that I had sent to confirm booking - show this them when I booked in as they coul dnot locate my name , to be told abrupt tha this is not one of ours
tea and coffee not replenished
Chamber maids came across rude in the corridors - unprofessional
check the coffee machine in the eating area and this tasted like chemicals especially the latte .

thisi was a little disappointing - but did the purpose for our needs

Partner

8/10

Excellent

26 Nov 2014

Gerald

Lovely stay.

Had a lovely stay thank you .We stayed in room 208 and although it was a good room the mattress badly needs changing as it sinks in the middle, also the toilet seat needs tightening, gave me quite a fright when I sat down! These are only little niggles and would definitely stay again.

Partner

4/10

Poor

20 Nov 2014

Verified traveler

OK for a night!

Put in a disabled room with a shower that was really just a drip. Not likely to hurry back

8/10

Excellent

15 Nov 2014

Charlotte

Fabtastic staff and location

The staff were fantastic! Great location, really central and good discounted parking.

The hotel however is tired and needs a total refurb..

Family

8/10

Excellent

14 Nov 2014

Anthony

Good all round hotel.

Excellent location. Helpful staff.
Great breakfast with some cooked items(sausage,egg & beans)not just continental.

Partner

8/10

Excellent

13 Nov 2014

Verified traveler

great location,

Fantastic stay. I always stay at Holiday Inn express. Super location. Everything's within walking distance. Breakfast was appreciated.

Family

8/10

Excellent

03 Nov 2014

william

Great location and perfect for our overnight stay

1 night stay with friends

Family

10/10

Exceptional

31 Oct 2014

David

Family visit to Nottingham

Family visit to Nottingham to see the sights, so looking for cheap accommodation for us and 4 children. Rooms were quiet even though overlooking roundabout, suited us fine, sofa bed wasn't the greatest for an adult to sleep on but for younger children fine. Kids all tucked in to the breakfast. Well located for walking around town.

Family

6/10

Pleasant

30 Oct 2014

Dorothy

Excellent location...great staff..rooms need TLC

The hotel is in an ideal location bang in the middle of town...walk straight out the door into the chapel quarter...the hotel staff are extremely efficient and the lady in the dining area acutally went to tesco to buy us some gluten free bread for breakfast! Security is good but the room i stayed in - room 113 - was a little worse for wear...the carpet was very badly stained...there was a smell coming from somewere/thing....the bed was very lumpy...and the towels were small and threadbare....for the two nights i stayed there last week it was more than adequate for my needs but the rooms could definately do with some TLC and i would have been very upset if i'd paid full price for the room

Partner

8/10

Excellent

19 Oct 2014

Md Nurul

good

very nice

Family

6/10

Pleasant

13 Oct 2014

DKH

Dirty rooms

Wouldn't stay here again, only positive is the location. Room was dirty with cigarette burns on carpet and water stains on the wall. Got moved to another room on same floor but still stank and wasn't comfortable.

4/10

Poor

02 Oct 2014

BLODDERS

CENTRAL LOCATION

DREADFUL CAR PARKING ARRANGEMENTS IF ARRIVING LATE

HOTEL GENERALLY VERY 'TIRED' - I USE HOLIDAY INN EXPRESS A LOT, BUT WOULDN'T USE THIS ONE AGAIN.

BREAKFAST VERY SPARSE, NO TEA SPOONS, NO FORKS AND KNIVES DIRTY.

SHOWER 'RAIL' COMING AWAY FROM THE WALL - SHOWER ITSELF VERY POOR

HUGE UNPLEASANT STAIN OUTSIDE MY BEDROOM DOOR

8/10

Excellent

25 Sep 2014

Anand

Great Location

THE OVERALL EXPERIENCE WAS SATISFYING AS THE LOCATION OF THE HOTEL IS FANTASTIC.IT IS NEAR TO ALL THE MAJOR LOCATIONS OF THE CITY AND ONE JUST CANNOT COMPLAIN ON THAT COUNT.HOWEVER,THE ROOM CARPET SEEMS TO HAVE WORN OUT WITH AGE AND USEAGE AND NEEDS TO BE CHANGED ON PRIORITY AS IT GIVES AN OFFENSIVE SMELL AT TIMES .THE STAFF IS COURTEOUS AND PROMPT.BREAKFAST IS JUST ABOUT OKAY AND COULD BE VARIED.ON THE WHOLE ITS VALUE FOR MONEY.

2/10

Poor

20 Sep 2014

FinnK

unsuitable for families, excellent for nights out

we booked a room with our 18 month toddler. there was a foldable sofa bed that became her bed, and the only way she could sleep on it was across the bed, rather than along it. The shower pod was horrible, with the toilet giving out a stench that seemed quite nasty. Even our daughter used her own travel potty in the room, because the pod was unbearable. otherwise, breakfast was reasonable, the location is really good for city centre accessibility, however it is very hard to disembark and reload a vehicle as the hotel front is on a busy roundabout. i wouldn't recommend it to young families at all. noisy too, as it is next to a city center road.

8/10

Excellent

14 Sep 2014

Verified traveler

Nice hotel

Comfortable beds! Thank you very much for making our stay enjoyable. The baby travelling cot was also great.

2/10

Poor

03 Sep 2014

Raayan

Worst stay ever

Will never recommend this to anyone. All the beds in all the rooms creak every time you change side. I booked two double bedrooms with sofa beds and was expecting both the rooms to be together but they were on different floors. I had to stay night away from my family, website does mention surcharge for parking but it is £8.60 per day and Saturday night parking was a night mare. Rooms maintenance in bad condition. Second day I was moved to the same floor as my other family and the sofa bed in that room won't open up properly and I had to sleep on that which gave me back pain since the manager told me that he will have to charge me for additional room if he moves me into single room due to bad sofa bed. What a customer service? Third day hotel staff moved me into another room and therefore my whole stay was spent moving rooms everyday of my stay and I am totally annoyed because of that.

Family

8/10

Excellent

22 Aug 2014

Verified traveler

Good hotel, shame about the traffic noise

I thought the hotel itself was more than satisfactory. Staff were friendly, service was good and the room was very comfortable. It's just a shame about the location, as the traffic noise from the busy road outside was quite loud. It did quieten down through the night but there was still a constant buzz of cars, motorbikes and lorries and as a result, I didn't really get a good night's sleep. Shame, as the hotel itself was pretty good.

4/10

Poor

17 Aug 2014

peter_blondie

Not up to scratch

Hotel really needs updating. Not a patch on the same hotel I stayed at 3/4 years ago. Carpets and curtains were dirty. Regret that some staff were really unhelpful.

4/10

Poor

17 Aug 2014

Miky

Disappointing stay

Very disappointed. This hotel is desperately in need of an update. Dirty, worn carpets and curtains. Breakfast also poor. Staff were unhelpful.

8/10

Excellent

04 Aug 2014

Anita

Good value for money

Hotel was most reasonably priced and included breakfast! Room was nice and beds comfortable. Location was also excellent

6/10

Pleasant

24 Jul 2014

Verified traveler

Very hot stay

Perfect location but the hotel is looking tired. I stayed here when it first opened and it was great but there are now broken doors and stained carpets. I had to move rooms due to the aircon not working. On a 26+ degree day it is very necessary! It was on the system as not working so I did wonder why they would put someone in there in that heat. The staff were really good and changed me without any issues.

10/10

Exceptional

09 Jul 2014

David

Great value

We went to see a concert in the Nottingham Concert Hall and needed an overnight stay. The Holiday Inn Express was ideal for this. The room was clean and quiet. The breakfast and wi-fi free.The price for a Sunday night excellent. Great value shopping and bars/restaurants in Nottingham too.Would definately do it again!

4/10

Poor

22 Jun 2014

henry

No drop off or parking

Parking was a few hundred yards away and with no place to drop off and check in that meant lugging suitcases through the street. Internet connections completely inoperable. Unfortunately not a good stay. Hotel is probably ok by taxi but don't drive.

10/10

Exceptional

13 Jun 2014

Dean

Very comfy

I liked this hotel. The room was larger than other well known hotels. The bed was comfy, the service good, love the ice machines Holiday Inns have, room had a bath which I appreciated. All in all a good nights stay. I will return when next in the area.

10/10

Exceptional

10 Jun 2014

vancouverislandken

Centrally located haven

Great except for the difficulty of access when arriving by car. No luggage drop-off and one-way systems made finding it and the preferred car park difficult.

Family

8/10

Excellent

09 Jun 2014

Trev

Good central hotel

Only a ten minute walk from the station so very near city centre. Everything at the hotel was fine. I arrived early and was able to check in early at no extra cost. Complimentary breakfast is good too.

8/10

Excellent

08 Jun 2014

Suzy

Fave place to stay in Nottingham

This place is convenient for being in the city centre and I'm always happy with it. If only there was a better car park nearby and it would be perfect! Totally would recommend it.

6/10

Pleasant

02 Jun 2014

MAcG

Uncomfortable beds

IHG you need to spend on new mattresses and or beds.The existing ones are rubbish and spoil an otherwise decent hotel

6/10

Pleasant

31 May 2014

Andy

Average stay, less than average mattress

Booked a room at this hotel last minute. Not the easiest hotel to find at 10 o'clock at night, but we got there. Staff were alright at check in. Room was small, basic and for the most part clean. Mattress was so thin and cheap you could feel the springs when you lay on it, resulting in a restless night. Breakfast was a lot better than expected. Overall I would not recommend to friends or family.

4/10

Poor

28 May 2014

Costellomusic

Poor Service

Very poor service from this hotel. Would not recommend other than the location is very central for my needs, still waiting on complaint resolution (or contact for that matter) over 3 days later.

8/10

Excellent

27 May 2014

Sat

Clean Basic Hotel

Stayed here recently for one night. The room was very clean, bed was comfortable. There were tea/coffee making facilities and the the rate included breakfast. Overall a pleasant stay.

6/10

Pleasant

19 May 2014

Verified traveler

Great location, average hotel

Great place to be, right in the middle of everything. Service was great, wifi and breakfast were nice additions. Rooms were just a bit \"tired\".

6/10

Pleasant

13 May 2014

Oliver

Average hotel but good location

Was an average experience for the money. There are better hotels close by which would offer better value for money. ***One word of caution is that there is a smoking corridor which I got stuck staying on and the smell of smoke really got to me. Make sure when you book to request a non smoking area of the hotel for all you non smokers***

4/10

Poor

11 May 2014

PB

Noisy surroundings

Despite me requesting for a quiet room I was allocated a room on the road side. Also, the location was not great for me because it was far from the business I was looking for, but that's more to do with the hotels.com agent who booked me into wrong hotel. The staff were helpful and the room was clean though.

6/10

Pleasant

03 May 2014

Bubbleandsqueek

Below average

Compared to other holiday inn express hotels, this hotel is below average. The rooms, decor and facilities are dated. The carpet around the hotel has stains on it and looks worn.

8/10

Excellent

02 May 2014

Chas B

Good Value

Great hotel location and good value for money.

8/10

Excellent

28 Apr 2014

N-Town Girl

Great location

The hotel was as I expect these hotels to be. The location is great, right in the city centre. You could fall out the door into all the shops, restaurants and bars you need. Wish parking was free- but you don't actually have to park too far away from the centre to get free parking on the road. The breakfast was included and again it was like you would imagine in a hotel like this...buffet style with a limited cooked breakfast, toast, croissants, yoghurts and cereals. My main complaint was that we were in a smoking room and we are non smokers. The windows do not open and so there was a smoky smell in the room which bothered us through our stay. The room was clean though. The staff were good and the service efficient. I would stay again anytime...but I'd make sure the room reserved was no smoking.

10/10

Exceptional

25 Apr 2014

Adam

Perfect

Only stayed there for a night, but room was large, clean and comfortable, bathroom was clean, location was perfect, price was excellent, what more can you need?

6/10

Pleasant

21 Apr 2014

KK

Staff needs serious training

Great Location...great prices... However staff is shocking. There isn't any element of customer service to what they do!
Would I stay there again...??? Not sure that's because of rude staff...!!!!

6/10

Pleasant

21 Apr 2014

Stuart Garside

Hotel was ok however did not park in correct car park to get a reduction, you need to check ahead of time on which of the local car parks to use. Place was ok, Staff was ok however, parking costs was a sting was not expecting to fully pay.

8/10

Excellent

09 Apr 2014

Verified traveler

Ok for a cheap and cheerful night on the town.

The room was basic but clean and the breakfast fine for what we wanted. Not a special occasion sort of place but great if wanting a night out in the town. Very central.

8/10

Excellent

06 Apr 2014

Natsie

Ideal location

The hotel was clean the breakfast was ok just what you need before a return journey. The rooms were spacious beds comfy . Stayed at the hotel as we went to an event at the capital fm arena The only downfall was the service we wasn't asked if we had a pleasant stay I felt that we wasn't acknowledged because we were a family and not business stayers. I even had to ask about the discounted parking. I would recommend the hotel

8/10

Excellent

17 Mar 2014

ChrisP

\"Twin Beds\" but only just

Ordered twin beds but actually given a standard double plus a \"put you up\" bed. Not quite what was advertised. Otherwise fine.

6/10

Pleasant

16 Mar 2014

Verified traveler

Breakfast is poor

If you are booking the hotel on the basis of the free breakfast then don't because the quality is poor, particularly the hot items.

8/10

Excellent

15 Mar 2014

Mini

Great location but a little noisy

The hotel is cleaner than i expected, everything is set up nicely (as i have requested a sofa bed to be set up nicely when booking). I'm quite satisfied with the hotel's overall service. The only drawback was that it was very noisy along the corridor, especially when the cleaners start to do their cleaning (doors banging when room cleaning was done) and talking very loudly like no one is staying in the other rooms. That's very inconsiderable!

6/10

Pleasant

07 Mar 2014

Nick JH

Nice Breakfast

Rome was as is for HIE but AC was a little noisier than it should be. `Great touch with the free breakfast. Will use again....

4/10

Poor

23 Feb 2014

tanny

good value room, shame about the other guests

Nice hotel at a great price. Breakfast could have been better (bacon and sausages would have been nice). Unfortunately we were let down by the other guests who decided to have full blown domestic between 2 and 4am.

6/10

Pleasant

22 Feb 2014

Verified traveler

Great location, good value for money

Excellent location, near to restaurants. Clean and good value. Sofa bed for child very poor, mattress laid on the floor. Sofa bed was poor in comparison to other Holiday Inns. Room airless and pillows very hard, so not a comfortable night. Breakfast was good. I recommend you stay at the Mercure instead- much more comfortable.

4/10

Poor

19 Feb 2014

Verified traveler

Cheap night's stay in a cool location

Couldn't ask for a better location, but you could ask for a better bed.

8/10

Excellent

07 Feb 2014

Mrs M

Overnight stay after a show for friends birthday

Very pleased with location which was walking distance to venue for show, very comfortable room, normal facilities, only gripe was the pillows...rock hard.
Staff were very friendly and helpful, giving us a map highlighting the places we had asked about.
Free wi if was a bonus. As was very hot and tasty breakfast also included in the price.
Would definitely stay here again next time we need a hotel in nottingham.

8/10

Excellent

30 Dec 2013

Katherine

Great location

We stayed there for two nights. The location was very convenient, it was located in the city center and near Nottingham Castle. The staffs were very nice. We enjoyed staying there.

8/10

Excellent

15 Dec 2013

VivT

Nice city centre hotel

Great overnight stay - close to night life and Victoria Centre. Saw a great band at Rock City, pub crawl in city centre and did some Christmas shopping in Victoria Centre the next morning.

10/10

Exceptional

28 Nov 2013

Lulu

Location was awesome for the center of Nottingham.

Love the location, staff were awesome, extremely helpful, friendly.All help to make my visit the success it was......

4/10

Poor

02 Nov 2013

Maureen

Good location, needs attention.

This hotel is well located but difficult to find, on a very busy roundabout. The website said parking was available, but I had to ring them to find out where that was, off another road on the roundabout. As we were late for a dinner booking we didn't examine the room, just dropped off our case. On our return we found no tissues in the bathroom and a VERY uncomfortable bed. To add insult to injury, after a bad night we were woken by the TV alarm at 7.20a.m. No tea bags so down to breakfast, the paper we'd ordered hadn't arrived but a receptionist apologised and cheerfully went out and bought one for me. Peculiar 'orange' juice and weird sausages but adequate croissants, toast, coffee etc. On checking out I mentioned the uncomfortable bed and was told they were in the process of updating those particular rooms, I seem to have heard that so often!

4/10

Poor

30 Oct 2013

Very tired

Noisy guests

Very clean comfy room, but kept awake all night by other guests. Young people who had been drinking to the early hours and very ignorant of other people

4/10

Poor

29 Oct 2013

sandra

terrible to find

We drove Nottingham 3 times before finding the parking, Bed settee all damaged. Springs coming through the bed .People knocking on the door at 5.30. Alarm on the television came on at 7.30 . So little sleep

6/10

Pleasant

28 Oct 2013

Verified traveler

It did the job

Could have done with a better breakfast, more variety.

6/10

Pleasant

13 Oct 2013

Verified traveler

Convenient location

Was there for business for two nights. Although advertising about the availability of wireless is throughout the hotel, the internet was down for my entire stay. As an international traveller, the wireless was critical to me as I did not want to incur expensive roaming rates to access e-mail on my mobile phone. Had to go to McDonalds a block away to forward a ticket receipt to the front desk so they could print it for me. Thus there is also no printer access for customers to use to even print documents from a USB. This may have been an unfortunate 2 nights of timing of the only days the internet was down for this hotel over which they had no control, but it was a big frustration and inconvenience for me which has clouded this subsequent review. Everything else about the hotel was fine. I would just make sure the internet is available before booking this again.

4/10

Poor

07 Oct 2013

Verified traveler

Very poor

Very uncomfortable bed, broken sofa bed. Room very hot with aircon not cooling

6/10

Pleasant

03 Oct 2013

Verified traveler

Smelly room

Room had persistent, unpleasant smell. Reception staff unhelpful.

8/10

Excellent

27 Sep 2013

Verified traveler

Basic but does the job

I stay here regularly for work because it's good value for the convenience. Location is bang in centre of town. Breakfast is basic. Rooms are basic but clean. Front desk is friendly but can be slow. Avoid the twin beds - theyre uncomfortable. If you book online, make sure you dont accidentally get a smoking room.

4/10

Poor

25 Sep 2013

Fiona

VERY BASIC

Not very impressed - rooms not ready when we arrived at check in time and no one around to serve a drink while we waited. Room clean but basic and bed not comfortable, toiletries in a dispenser. Breakfast very basic. Staff a bit 'robotic' no warmth in the welcome and no emotion in their apologies -did minimum required. Felt like a motorway Travelodge. If I had paid £40 a night I'd probably have been pleased but for £90/night I expected more. Wouldn't go back.

8/10

Excellent

24 Sep 2013

G

Good location!

Excellent location, the staff so nice, the breakfast excellent too!

8/10

Excellent

16 Sep 2013

Verified traveler

Was all good just very noisy at the night :(

8/10

Excellent

10 Sep 2013

Vida

Centrally located hotel

I found the staff very polite and helpful. The location is very good despite the parking facilities. However, the reception staff went out of their way to help with the luggage and direct us to the paid parking nearby.

10/10

Exceptional

02 Sep 2013

lynn

nice hotel near all the shops and pubs

last minuet booking had a great time staff very helpfull

10/10

Exceptional

27 Aug 2013

Sniper383

Nottingham

Not bad for the money and well located.

6/10

Pleasant

27 Aug 2013

Verified traveler

Ok hotel and near shops

Staff were pleasant and very helpful. Had to change room as sofa bed was broken...why the housekeeping staff didn't report this when making up the room. Hairdryer was on its last legs and nearly blew up...smoke pouring out of it. Hotel is ok and very central for shopping but really needs a makeover

8/10

Excellent

19 Aug 2013

MJB

Good hotel

Well satisfied, no complaints.

Partner

6/10

Pleasant

17 Aug 2013

David

Adequate

Decent room at a decent price for one adult and two kids. Not spotless but not bad. Breakfast ok and just enough, but they didn't seem to be replenishing, so may be not so good if you go down later.

4/10

Poor

09 Aug 2013

Verified traveler

Nottingham location

The bed thing about this hotel is the location no need to move the car once you are able to find the car park as there is NO on site car park. Breakfast is self service and of a poor standard rooms are tiny how ever are clean but basic you get what you pay for here - if location is important then the hotel is good.

8/10

Excellent

05 Aug 2013

Latti

Not worth the original price!!

We paid 49.95£ for one night with free breakfast I would of not paid any more normal price is 89£ this hotel and service is not worth this high price. A woman was the only person checking in 8pm when we arrived told her 20minutes to serve people in front of us with making loads of mistakes and rubbish manor. When we were finally served she tried to make me pay again even thou I paid through PayPal over the Internet days before . She didn't give us information on the Resturant discounts we could get until the day we left. She told us it was her first day but the people were working just seemed to be sitting in the back room leaving her to it, even though she didn't have a clue. The hotel it self was at a nice standard just needs a big of refurb . Great location. Breakfast standard but don't have bacon.

Partner

10/10

Exceptional

05 Aug 2013

Leon

Great value for quality location

Enjoyed the ambiance of Nottingham city centre life.

8/10

Excellent

02 Aug 2013

Verified traveler

Good value for the money!

Perfect location - pedestrian zone and a lot of restaurants right outside the door, and several parking garages nearby.

Partner

6/10

Pleasant

29 Jul 2013

Docmozza & AKAS

Too small for families, shouldn't offer it as family accommodation.

Also toilets smell & pollute room as no extractor fans for smells or shower steam, etc

Family

8/10

Excellent

28 Jul 2013

Traveller

helpful receptionist

Great to have air conditioning. No information on booking site about the difficulty getting to this hotel and not knowing that parking was at a parking station. So we had to wheel our travel suitcases a fair distance back to the hotel. Once settled, it was close to attractions.

4/10

Poor

17 Jul 2013

Verified traveler

Too many things didn't work.

Very annoying. Ended up being in our third room by the time we left due to chronic issues. Would definitely never stay there again.

2/10

Poor

11 Jul 2013

Divamusic

Disgusting, stale, smelly room.

We were given a smoking room even though we are non-smokers. There were no opening windows for fresh air and the stench was disgusting. When we complained, we were told we could not have another room as they were all booked, so they gave us a bottle of air freshener! The stale smell got into all our clothes which still smelt disgusting the next day. and we had to dry clean all of our clothes, Considering the amount we paid, the room was extremely basic. Avoid at all costs!

Family

8/10

Excellent

10 Jul 2013

Stacey

Very central to city centre,

really enjoyable, could not fault the location and convienence. Could have put a link or information up about car park arrangments locally, which were also good value.

Family

8/10

Excellent

10 Jul 2013

Tops

Perfectly adequate hotel!

Stayed at the hotel to watch my brother compete in the Outlaw tri.
2 children age 8 and 5 and a baby age 6 months fitted in the room but it was a bit of a squeeze.
I was disappointed that the wifi was so expensive 20pounds for 24 hours, but overall for the price we were very happy with what we got.

Family

6/10

Pleasant

05 Jul 2013

Verified traveler

convenient & comfortable

Comfortable, good location, but rooms now showing wear and tear.

4/10

Poor

21 Jun 2013

Verified traveler

lost in translation

The stay for myself and friends was eventful to say the least. More than 3 times the keys to our room were decoded and we had to trek downstairs each time for new keys. There is no access to any close parking garages that are not 2-3 blocks away (they do not tell you this on the web page). Also there is no gym/fitness/spa access, the next door one that they tell you to use is actually a private place and you must go .5 miles up the road and pay 15 pounds. To say the least, this hotel will NOT be utilized again.

Family

8/10

Excellent

20 Jun 2013

University traveller

Great location

It was great to stay in the city centre, too convenient for meals, shops, all kinds of transportation for touring the city and adjacent tourist sites. Just we had to purchase internet and sometime the process took too long or cumbersome. Overall, I am satisfied in statying this hotel.