Name: Hilton Nottingham
Address: Milton Street, Nottingham, NG1 3PZ, GB

10/10

Exceptional

03 Jul 2026

Andrew

Great stay amazing location

8/10

Excellent

27 Jun 2026

Geoff

Generally very good, excellent breakfast with a good choice of well prepared food and drinks. Couple of IT issues around the Hilton App and door key which were resolved with the staff.

Self

8/10

Excellent

14 Jun 2026

John

The public areas, restaurant, bar and reception were nice, clean, and well maintained. Staff were friendly, very helpful and efficient. Breakfast was lovely and plenty of choice.
My only gripe with the hotel was our room. It was clean, and well equipped, but and this is probably due to the age of the building. Very small, only window overlooked a void in the hotel, so little natural light and you could see into other room across the void. And there was no fridge so our fruit didn't fare too well.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Michael

The room was excellent and the Staff very polite and professional. Food was excellent and plentiful. Brilliant Stay only wish I was there longer

Self

10/10

Exceptional

01 Jun 2026

Sara

Very friendly staff on arrival. Great breakfast, good variety.

Family_with_children

10/10

Exceptional

30 May 2026

Gareth

Hotel very clean. Really good amenities. Room spotless. Bar staff lovely. Breakfast fab. One little gripe was we down to the pool and it was full of children having a swimming lesson. Perhaps times of these could be advertised to hotel residents in advance.

Partner

10/10

Exceptional

30 May 2026

Cheryl

Great location, wonderful breakfast, lovely swimming pool

Family_with_children

10/10

Exceptional

26 May 2026

Richard

Nice hotel, good air con nice sized room, good breakfast and pool was nice.

Friends_and_family Family

8/10

Excellent

25 May 2026

Chloe

We had a nice stay overall, and the room itself was lovely with a great location. However, on arrival we noticed the mugs in the room were a little dirty, and the shampoo dispenser was empty. Unfortunately, after flagging this to staff, the issues weren't resolved, and we ended up having to go out and buy our own shampoo. The stay was enjoyable, but a few extra attention-to-detail checks would go a long way.

Partner

8/10

Excellent

25 May 2026

Jeanie

Room was very clean spotlight needed replacing and the corner of the curtain had come off the hook.

Partner

10/10

Exceptional

24 May 2026

Chung

Rooms were very clean and tidy, staff were really helpful but the gym and swimming pool closes very early with was disappointing

Partner

8/10

Excellent

23 May 2026

Richard

Very average Hilton right in the middle of Nottingham city centre. Hotel was ok nothing very special- rooms small but ok and public areas pretty limited.
Area around the hotel not great- felt a bit sketchy to be honest. Short walk to the Lace Market area which is a nicer spot

Business

8/10

Excellent

20 May 2026

Anthony

Very speedy check in, clean room, compact gym.

Self

6/10

Pleasant

07 May 2026

Mohammed

Expected a little more from Hilton given the price. Room was clean and tidy but very basic.

Leisure facilities were great

8/10

Excellent

02 May 2026

laura

Check in was smooth. Nicolas upgraded both of our rooms and provided a glass of Prosecco on arrival. Rooms were clean and comfortable, and we ended up taking breakfast the next morning, which was buffet style, but hot and tasty. The only thing that stopped us giving 5 stars is that we could hear the street below at times

Family

8/10

Excellent

30 Apr 2026

Tony

If you're driving make sure you read the car park instructions and take Google maps to the nearby multi storey. Driving to this hotel is impossible. So many roads shut to cars. We went around in circles for half an hour, and Google was not accurate for the hotel.

Great central location.

Partner

10/10

Exceptional

28 Apr 2026

Daniel

Breakfast was 10/10 , staff 10/10 was a great hotel and a real genuine experience

Partner

10/10

Exceptional

26 Apr 2026

Janice

Clean and comfortable bed for a good nights sleep. Staff very helpful. Location in Nottingham is good for parking, shopping or night life.

Friends_and_family Friends

8/10

Excellent

25 Apr 2026

Megan

Room could’ve been cleaner. Floor wasn’t vacuumed properly and the bathroom mirror had water marks on.
Staff were helpful on arrival.

Partner

6/10

Pleasant

15 Apr 2026

Antony

Everything was great except no TV service.
Room not very large.

Partner

10/10

Exceptional

15 Apr 2026

Susan

A great city centre hotel

Partner

4/10

Poor

13 Apr 2026

Karen

The plug in the sink in our bathroom could not be fixed as reception called us at 10pm asking if we wanted to swap rooms! We were in bed! And no hot water the next morning throughout the whole hotel

10/10

Exceptional

03 Apr 2026

Alex

Great hotel

6/10

Pleasant

03 Apr 2026

Gareth

I booked a room for myself for a weekend - and it was a good thing it was only for one person because it was like climbing into a cupboard. I could literally stretch my arms from one side of the room to the other. I guess that’s what you get from booking a city centre room. It wasn’t cheap enough to justify the size however.

Self

4/10

Poor

02 Apr 2026

Christopher

Rooms looked very tired, carpets were stained

Partner

6/10

Pleasant

30 Mar 2026

Tina

It was ok - but a bit tired. Everything g was just ok from the breakfast, to the room. Check in staff were good

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Bina

The breakfast was lovely

Family

6/10

Pleasant

29 Mar 2026

Jess

The room was clean. However the morning we were leaving a chicken bone sat on the floor in the middle of the lobby for several hours.

Family_with_children

8/10

Excellent

24 Mar 2026

Sean

Staff very helpful throughout short stay

Self

10/10

Exceptional

22 Mar 2026

Robert

The desk staff was amazing!

Family

10/10

Exceptional

06 Mar 2026

Mandy

Room was small but clean and had everything you need

Partner

10/10

Exceptional

04 Mar 2026

Dean

All was excellent our initial room had a shower area that didn’t drain so we were moved to another room straight away which was an actual upgrade and lovely and provided with a complimentary drink
Living well staff were also lovely and always had a smile

Partner

6/10

Pleasant

03 Mar 2026

Clare

The staff were lovely. The breakfast was tasty.

However, the shower was rubbish. At max temperature (and yes I pushed the button and twisted the right way) it was barely luke warm and not a lot of pressure. I stayed for two nights and the shower was equally cool both mornings.

I could also hear the person next doors phone vibrating and them snoring!

Not ideal as it is extremely convenient for work so I would like to stay again. I hope I just got unlucky with the shower in that particular room.

10/10

Exceptional

02 Mar 2026

lee

In the centre of the city, very welcoming hotel and a trusted brand

Partner

8/10

Excellent

01 Mar 2026

Anna

Room door had a big gap under it so could hear everything outside but everything was good

6/10

Pleasant

25 Feb 2026

Montana

We were moved room after reporting cold water at sink and in shower. In our second room the sink was blocked. Staff had to come and and unblock which do not resolve the issue. Inconvenient with a newborn. We did receive a late check out after that.

Friends_and_family Family

4/10

Poor

22 Feb 2026

Chee-er

Good
Front desk were warm, helpful and polite. (Otherwise 1 star)

Bad
Feels like a 2 or 3 star hotel - not Hilton standard - not worth the price. Small rooms - decor very dated. Upon entering the room...smells of smoke. Tea bags, bottled water and bathroom tissue box not replenished by housekeeping the next day. When requested for on the phone to front desk, no one came in the end. No face towels. Worst of all is the shower drainage - clogged .. yuck.

Family

10/10

Exceptional

15 Feb 2026

Pery

Everything was perfect!

Leisure Partner

10/10

Exceptional

13 Feb 2026

Zuzanna

Comfortable room for a night’s stay in the city centre. Nice shower, good amenities, and polite staff. Had a lovely receptionist - thank you Kate for the warm welcome!

Leisure Self

4/10

Poor

10 Feb 2026

Sally-Anne

Parking on site is advertised, but then when I called as I couldn’t find the entrance, I called to be told it wasn’t really available and to use the multistory across the road. Later found out Hilton only pays for 20% of the parking.
‘Deluxe’ twin it was not. Very small, view on to flat roof and litter, empty shower gel, empty conditioner. Badly made bed.
WiFi required Hilton honors, which I won’t be signing up for.

8/10

Excellent

07 Feb 2026

Daniel

Room was nice and compact and the staff were really friendly.

Leisure Partner

8/10

Excellent

06 Feb 2026

Mariia

Overall good stay, friendly staff, tasty breakfast, nice pool however there is no soundproof at all, woke up because I heard how the neibours above were walking 👀 and there was no shower gel, empty bottle. Also 20 pounds for parking quite expensive on top of the hotel close

10/10

Exceptional

02 Feb 2026

Phil

A great experience, friendly welcome, wonderful room, excellent service, overall an amazing hotel, thanks.

2/10

Poor

01 Feb 2026

Kerry

We requested a room on a low floor with a shower only due to my mums mobility issues, we got a low floor with a bath over a shower that we had to go up n down steps too. Then we got no sleep on the first night due to it being very noisy with the pipes. We complained and got moved to the forth floor but then the heating didn’t work and it took ages but finally we were given 1 small heater. We went for dinner and came back but there was little security which meant other people staying at the hotel were being loud n slamming doors and this went on past midnight which again we did not sleep. That’s 2 nights with no sleep and paying over £400 for the privilege. We gave stayed several times before and had an excellent stay but this has resulted in us not wanting to do a repeat visit now. Overall very poor and disappointing this time.

8/10

Excellent

26 Jan 2026

William

Clean hotel well decorated. Friendly staff and a nice touch having a glass of prosecco on arrival. Good facilities including gym which i used. Good breakfast choice too. Shower head was slightly on one side but not a major issue as you were able to lift it and it was perfect. Overall a good hotel and would stay again.

Friends_and_family Friends

8/10

Excellent

24 Jan 2026

Julie

The cleaniness of the hotel

Leisure Friends

10/10

Exceptional

19 Jan 2026

ben

Faultless

10/10

Exceptional

16 Jan 2026

Grant

Comfortable room with great facilities.

Self

2/10

Poor

13 Jan 2026

Gaurang

Stained carpets, mouldy windows and dirty swimming pool changing room

Business Self

8/10

Excellent

11 Jan 2026

Maria

Liked the room, swimming pool and breakfast

6/10

Pleasant

11 Jan 2026

Joanne

There was blood staining on my pillow.

8/10

Excellent

06 Jan 2026

Charlie

Was a nice hotel however we found a glow stick on the floor in our room and the front desk told us the wrong time for breakfast so on the first day even though we paid for it we didn’t actually get breakfast. When asked for a refund they wouldn’t give us one. Second day we had breakfast and it was limited and a bit cold. Ok stay but probably wouldn’t stay here again.

Partner

8/10

Excellent

03 Jan 2026

KASING

None

10/10

Exceptional

29 Dec 2025

Alison

Staff excellent, very clean room, nice location in city centre

10/10

Exceptional

23 Dec 2025

A

Perfect stop with the family. Staff were great, hotel is clean and tidy and rooms are large.

Business Family

8/10

Excellent

22 Dec 2025

Ronald

Nice Hilton but room was a little tired. Windows in poor condition and dage to walls in room. Needs a little TLC. Very convenient location next to Victoria Centre.

Leisure Pet

10/10

Exceptional

21 Dec 2025

Helen

Cx

Business Partner

10/10

Exceptional

20 Dec 2025

Marie

The staff were amazing, from check in and check out. Not happy paying a £30 deposit which should be payed back as we don’t know until it goes onto our card. The breakfast was excellent, the room was lovely and quiet. We slept well. Well done I would return as long as I get my deposit back.

Partner

6/10

Pleasant

18 Dec 2025

Joel

I didn’t expect much but I did expect more. The staff looked questioning and almost disappointed that we wanted a manual check in even though they’d sent us plenty of email about how we could do it online. £35 extra for having a dog on the room. Got a bag with a few biscuits and a dangerous dog toy but no bed of bowl for that price is unusual. The room was just opposite the elevators so the dog was disrupted every time someone stepped in or out. Usually dog rooms are a bit tucked away but this was the most busy one. One night stand light was flickering. We got only one towel between two people. It was very dark and unwelcoming coming back to the hotel just before midnight. Simply just not a good experience

Friends_and_family Family

8/10

Excellent

16 Dec 2025

Eugene

Lovely friendly staff on the front desk , lovely clean hotel inside.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Jonathan

Room nice. AC great. Food lovely. Room problem sorted immediately by staff member

8/10

Excellent

14 Dec 2025

nigel

Room was good

Leisure Partner

4/10

Poor

14 Dec 2025

Gail

Stained hand towels and no milk or tea bags. The small tray which holds condiments had coffee granules on it ( we don’t drink coffee ). Staff lovely but the room was very standard for the price and not the cleanest. Breakfast however was very nice.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Storm

Staff are so helpful and lovely, the hotel itself is incredibly clean and comfortable

Leisure Self

8/10

Excellent

08 Dec 2025

Filomena

It was a fair sized room, but felt it was on the small size for the price paid

Friends_and_family Friends

8/10

Excellent

07 Dec 2025

Ian

It was a good stay .

Business_and_leisure Family

10/10

Exceptional

06 Dec 2025

Amanda

Good location and nice hotel

Partner

8/10

Excellent

02 Dec 2025

Alice

The staff were all lovely, incredibly friendly and easy to speak to, the instructions they gave us were very clear on how to get to the room and where to go for breakfast. My partner and I were staying for our 9 year anniversary and they very kindly left us a little note wishing us a happy anniversary & 2 mini cheesecakes which were very tasty, so many many thanks for that incredibly kind gesture :)

The room itself was well presented, nice and clean and a very large bed which we appreciated - the room itself was a little smaller than expected but this didn’t impact our stay whatsoever.

We did have a few issues with the room however - the handle was breaking off the toilet door, making us afraid to close it fully for fear of the handle coming out, the window made a trumpeting sound every time the wind blew (which it did quite a bit given the weather, but my main issue was the pillows; absolutely no neck support whatsoever, they first appeared as though they would be nice and fluffy, but the moment you laid on them they flattened like a pancake and made sleep impossible, I didn’t get to sleep until around 2am with how uncomfortable I was. I didn’t know how to go about resolving this issue as I’d never experienced anything like it before and didn’t get a chance to bring it up with reception when checking out as the check out process seemed a little rushed.

Partner

10/10

Exceptional

30 Nov 2025

Whitley

It was a great place to stay for the night.

Leisure Family

10/10

Exceptional

30 Nov 2025

Jezz

Perfect staff helpful room was lovely clean and we even got an upgrade on are room .

Leisure Partner

8/10

Excellent

18 Nov 2025

Paul

Large clean room. Excellent breakfast. Great gym and pool. Very limited parking but great if you get one of the 10 or so spaces. Room serviced daily. Down side was the room was right at the back of the hotel, through half a dozen heavy double doors and the view was of a wall 8 feet from the window.

Leisure Self

8/10

Excellent

17 Nov 2025

Emma

Great location

Partner

10/10

Exceptional

10 Nov 2025

Mark

.

Partner

2/10

Poor

09 Nov 2025

Michael

I paid for a double room with two king size beds. I got a room with one king size bed. They got me a small room with two single beds and a tv, that doesn’t work and I was offered, two drink for free at the bar plus a late checkout. I was very disappointed with this out come. I requested another room. All I got was, it’s a Saturday and have no other rooms. I did book this hotel in advanced. The Hilton hotel as I no it to be is a luxury place to stay but not in this case.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Joshua

amazing service porsecco on arrival no charge amazing room comfortable beds

Leisure Family

10/10

Exceptional

01 Nov 2025

Imogen

Lovely room with everything that you could need. Would definitely stay here again.

Leisure Friends

6/10

Pleasant

01 Nov 2025

Dianne

It qas ok.

Business_and_leisure Self

10/10

Exceptional

01 Nov 2025

Robert

Everything was great no complaints

Business

6/10

Pleasant

27 Oct 2025

Simon

Very small room, and quite noisy. Heating control was located at a height suitable for a six year old.

Self

10/10

Exceptional

27 Oct 2025

Joanne

Central location, friendly staff, welcome drink on arrival. We booked a compact room and were expecting it to be tiny but it was much bigger than we thought, and the bathroom was about the same size as any other hotel. We were really very pleasantly surprised by this hotel as we only paid £75 for the night. Excellent.

Partner

10/10

Exceptional

26 Oct 2025

Denise

As our original room wasn't ready when we checked in we were upgraded to a king size with sofa bed (family of three adults) We asked for the sofabed to be made. This was taken care of whilst we had dinner in the restaurant. The room was a corner room and was very spacious and comfortable. We paid extra to include breakfast,.which had a large variety to choose from. Offering hot and cold options for breakfast. We enjoyed our brief one night stay after seeing a concert at the Nottingham Arena. We would definitely stay again when we are next in Nottingham.

Leisure Family

8/10

Excellent

22 Oct 2025

Andrew

Stayed one night only and it was fine. Old building but in as good as condition as feasible given this. Staff were good. Didn’t eat or drink there. Very convenient location for central Nottingham

Leisure Family

8/10

Excellent

20 Oct 2025

Nicola

Lovely Hotel in a great spot

Hotel was very welcoming, staff very friendly. Room itself was very clean, bathroom lovely. The only downside of the room was that it was a bit on the small side with the bed in a very compact space so I bumped the wall when getting up in the dark during the night. We are used to a king size bed and this was definitely smaller, however it was comfy. The view was of some flats opposite but that didnt really make a difference as we were not in the room other than to sleep. I think we were in a deluxe double room as we had been offered an upgrade on line and we didn’t hear any noise from other guests other than the floor boards occasionally creaking above us. As it was my husband’s birthday, a little cake had been left for him with Happy Birthday written on the plate, which was a lovely touch. We parked on the car park opposite which was easy to get to and had a discounted price if you had your ticket validated at the hotel. I would stay here again if the price was competitive with other hotels in Nottingham, but my husband may be more hesitant due to the bed being on the smaller side.

Partner

6/10

Pleasant

19 Oct 2025

Roy

Check in was slow, a few customers in front of me but still seemed to take to long, and the elevator is tye slowest moving lift i have ever used just a painful experience to get from the reception to my room, staff were polite gitel very quiet, room had a sliht damp smell and the mattress on bed was weak around tgr edges so it felt like you was sliding off if you sleep on the edge like me, brrakfast was nice

8/10

Excellent

14 Oct 2025

Ayman Khalil

Clean rooms , and the hotel is in the city center which was amazing for walks and being close to everything. A bit far from dinning choices but that was not an issue really.

Leisure Family

8/10

Excellent

11 Oct 2025

Benjamin

Reception staff a little curt, also only one lift in action we had to carry our bags up to the third floor.

6/10

Pleasant

11 Oct 2025

Jane

The walls and floor wasn’t very sound proof so we could hear our neighbours next door and above us

8/10

Excellent

05 Oct 2025

Marie

Room was very clean
Sorry but I didn’t take any photos

Friends_and_family Friends

4/10

Poor

05 Oct 2025

Lilly

We booked the Hilton Nottingham because they had an accessible room, which I needed as a wheelchair user.

Our check-in time was 3 p.m. We arrived at the hotel about 20 minutes early to see if we could check in sooner. As expected, the room wasn’t ready. We were told they would call housekeeping to get it prepared and to check back at 3 p.m. when it should be ready.

3 p.m. came and the room was still not ready. We were told to wait another 10 minutes while they called housekeeping again. After 10 minutes we checked back, but the room still wasn’t ready. We asked if there was another accessible room available and were told there wasn’t.

We kept being told to check back every 10 minutes, which we did. After waiting a total of 40 minutes past 3 p.m., we went back to the desk and mentioned that as a disabled guest I have a right to an accessible room. As soon as this was raised, they checked the system again and suddenly found the room was ready. Because we had been waiting so long, they offered a 25% refund, which we accepted.

I’m still waiting for the refund, and it’s now been over two weeks since our stay! To make matters worse, when we finally got into the room we found hairs on the wet room’s walls and floor! Disgusting!

Leisure Friends

10/10

Exceptional

05 Oct 2025

MISS

Everything about our stay was perfect. Steve the porter who helped us with our luggage was friendly, personable & kind.
Check in staff were great, the free prosecco was a really nice touch.
Our room was clean and comfortable and location was perfect.

Friends_and_family Friends

6/10

Pleasant

04 Oct 2025

Stephen

Small, small room. Should have stayed at premier inn for the cost.

Business

10/10

Exceptional

04 Oct 2025

Colleen

Fantastic stay

Close to everything in the city. 12 minute walk to motor point arena. Modern , clean and very comfortable. Staff very helpful and friendly.

Partner

10/10

Exceptional

30 Sep 2025

John

Close to the Motorpoint Arena which we were attending. Great location in the City Centre. Very efficient, friendly and helpful Staff.

Partner

6/10

Pleasant

29 Sep 2025

Ryan

Room was clean, good location, beds were a little hard and didn't manage to get a good sleep.

Friends_and_family Friends

6/10

Pleasant

28 Sep 2025

Britt

We had a problem at check in as they couldn’t find our booking. We were given half a glass of prosecco and had to ask for it to be filled up. The room was nice but there was only 1 tea bag and no shower gel.

Partner

10/10

Exceptional

27 Sep 2025

Richard

Excellent service and location

Right in the centre of Nottingham, perfect for shops, the arena and the castle. Welcome was exceptional including an unexpected glass of Prosecco!

Partner

4/10

Poor

23 Sep 2025

Mr Sofolarin

The bed wasn’t comfortable, the cleaning was the best, and the safe was too low to use, not very practical.

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

Emily

Housekeeping knocked on the door at 17:20, didn’t even give us a chance to open the door before they used their key to open the door themselves - very uncalled for and out of order of them. Rooms are not soundproof, can very clearly hear outside noise, people talking in the corridor, next door rooms. Only one lift for six floors, not ideal. Beds and pillows very very soft. Only pro about this hotel is the location

Leisure Partner

10/10

Exceptional

21 Sep 2025

juliet

Fantastic location and lovely wellness facilities

Leisure Partner

8/10

Excellent

15 Sep 2025

Elaine

Hilton stay review

Room was clean.
Space was tight for 2 travellers. No closet and drawers were faux .Walking Space between bed and tv is too narrow for luggage. No table for stool to place items.

Friends_and_family Family