Name: Nottingham City Centre Hotel by Sunday
Address: George Street, 2, Nottingham, NG1 3BP, GB

8/10

Excellent

20 Jul 2026

JEANETTE

Pleasant stay but black hairs in bath, crack in sink.
No onsite parking even though message sent before stay asking about parking to be told there was on site parking this was actually in multi storey which cost £36

Partner

6/10

Pleasant

11 Jul 2026

rachel

This properties real name is the Mercure Hotel. It is the name on the building. It is NOT the City center hotel by Sunday, or whatever they are calling it.
Most of the hotel is worn and shabby. The air conditioning is the best thing about the rooms. It works great.

6/10

Pleasant

06 Jul 2026

Soncha

No signage to say it’s the Mercure
Needs a refurb

Business

6/10

Pleasant

05 Jul 2026

Richard

Very central but my room was remarkably quiet. Easy check-in and nice staff but the room and facilities were ordinary

Self

6/10

Pleasant

05 Jul 2026

S

Room was ok. Nothing special, but fine for one night. Great aircon

Partner

4/10

Poor

04 Jul 2026

Paul

We had booked a quad deluxe room for 4 people with two double beds. Upon arrival we were given a room with one double bed. The staff, by their own account, had no idea whatsoever about the hotel and facilities. They asked to come see the room to confirm, which is unbelievable.
They weren't able to provide the booked room and we had to make do with two camping beds instead of our booked facilities.
Do not go here

Friends_and_family Family

8/10

Excellent

03 Jul 2026

David

Comfortable rooms and a convenient location

Self

4/10

Poor

03 Jul 2026

Paul

We had booked a quad deluxe room for 4 people with two double beds. Upon arrival we were given a room with one double bed. The staff, by their own account, had no idea whatsoever about the hotel and facilities. They asked to come see the room to confirm, which is insane to me.
They weren't able to provide the booked room and we had to make do with two camping beds instead of our booked facilities.
Do not go here

Friends_and_family Family

2/10

Poor

03 Jul 2026

Owen

They advertised Double beds but when we got to the room they were slightly larger than a single. Two people had to sleep on the floor as a result they then refused to give us a refund despite the false advertising.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Louise

Great stay - thank-you. Clean rooms, AC and pleasent staff! Concerned about the outside noise, however I couldn’t hear any of the hustle and bustle through the windows

Self

10/10

Exceptional

20 Jun 2026

Mark

Ideal location with comfortable rooms and an amazing shower

Self

4/10

Poor

14 Jun 2026

Dean

Please be aware that this hotel has been taken over by OYO.
If I’d have known this prior to booking I wouldn’t have proceeded to book.
I thought we were booking the Mecure but on arrival it was evident that OYO have taken over this hotel.
The room was dirty and tired.
Asked for a new room but they had none available.
The only plus point was that the Young lad on reception was helpful and understanding and this wasn’t his fault.
But for the price we paid for the room it was unacceptable.

Partner

6/10

Pleasant

12 Jun 2026

Sarah

The room was not clean a lot of dust that was so visible

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Sara

The hotel was old and in need of a good clean and paint. Our room was everything but clean, old carpet and worse still stained mattress. Never again.

Partner

10/10

Exceptional

02 Jun 2026

Rebekah

Staff were amazing

Family

10/10

Exceptional

29 May 2026

Dan

We paid for a compact room, which was very small (not an issue) - but the one we got had a really pronounced slope to the floor, when on the bed it felt like you were going to roll off, and the toilet was also sloped... I asked reception to change the room, they were very good about it and gave us quite a large one on the top floor, which was great for us. The air con in the rooms worked really well.

Partner

6/10

Pleasant

25 May 2026

ian

Smallest double room I had ever stayed in
Hotel itself clean good central location and pleasant helpful staff

Partner

8/10

Excellent

22 May 2026

Richard

Good

Family

6/10

Pleasant

15 May 2026

Flora

The bed is the most positive thing as it was so comfortable, the breakfast is mediocre, the rooms are smaller than shown in pictures. The AC was powerful which was also good.

Business Self

8/10

Excellent

07 May 2026

nicky

We stayed on the 4th floor out of 5 and were street side, given it was a Friday night. I was not aware of any street noise. We booked due to the location for the motorpoint arena, which turned out to be ideally placed, less than 10min walk away. The hotel staff were welcoming, our room was large and clean. It was ideal for what we needed. We didn’t use any of the facilities or eat there.
We parked at Lace Market NCP, a 5min walk away and were given a 20% discounted parking rate by the hotel.
Overall perfectly placed , clean and would use again

Partner

8/10

Excellent

02 May 2026

Ruth

Lovely hotel and very helpful staff. Unfortunately forgot the extra bed for our room but that was rectified quickly. There were some clothes moths in the room unfortunately and the shower door was broken but beds were comfy and the breakfast was amazing. Would stay again. Great location

Friends_and_family Family

8/10

Excellent

29 Apr 2026

Chris

Not a bad hotel in a good location for a night out

8/10

Excellent

29 Apr 2026

Ash

Not a bad hotel in a good location for a night out

8/10

Excellent

29 Apr 2026

Robert

Not a bad hotel in a good location for a night out

8/10

Excellent

23 Apr 2026

PAULA

Friendly helpful staff at reception rooms spacious clean and comfortable - some areas needed small amount of maintenance ie painting and windows- great location for motorpoint arena

Friends_and_family Friends

8/10

Excellent

21 Apr 2026

Grace

Very good location, helpful staff.

Partner

4/10

Poor

20 Apr 2026

Pauline

The room was so small, and window was facing lots of pipes and noise was terrible
Two people could not walk the room at the same time. Storage / wardrobe hanging the cloths was limited as there was a safe below, complained but they could only offer a room the same size, in the end we left a day early because we could not deal with another night

Partner

10/10

Exceptional

20 Apr 2026

Sammy

Nice staff, nice room, great location

8/10

Excellent

16 Apr 2026

Alastair

Nice hotel, the staff really make all friendly and knowledgeable.
All staff when you walk by speak to and are very genuine in wanting to help.
This is something that sadly is very rare.

Business

4/10

Poor

12 Apr 2026

lucy

City centre location is very noisy
Room had no mirror and no sockets close to bathroom so very difficult to get ready, especially with 4 people in the room.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Donna

Great family hotel in a great location with everything at walking distance. Breakfast was amazing too. Great value for money and friendly and helpful staff

10/10

Exceptional

12 Apr 2026

Neil

Lovely find, reasonable price and well presented. Would definitely use again

Self

8/10

Excellent

04 Apr 2026

Kimberley

The bed was 2 singles pushed together which obviously kept spreading apart.

6/10

Pleasant

03 Apr 2026

Toni

Breakfast is NOT worth the money - handy location and decent enough room.

Self

6/10

Pleasant

31 Mar 2026

Sarah

Old building in center city location. Minimal amenities. Avoid getting a room near a nightclub — you will not be able to sleep.

Business

8/10

Excellent

29 Mar 2026

Mark

AC good, Bed Comfortable, a tad overpriced for the room

Self

8/10

Excellent

25 Mar 2026

Rachel

Good position in city centre, with lots of shops, restaurants, pubs etc.
Good selection at breakfast.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Mark

Decent to be fair. Well priced, well located and friendly staff

Business

6/10

Pleasant

16 Mar 2026

Catherine

The decor is a bit tiered and the bar doesn’t open on Sundays. But centrally positioned

Friends_and_family Friends

10/10

Exceptional

16 Mar 2026

Ann or Tom

Clean rooms Great staff

Self

2/10

Poor

15 Mar 2026

J

Basic room, dirty windows, sparce staff, bar closed, no cups in room to make a cuppa, was kettle etc, only good thing was location

Partner

10/10

Exceptional

14 Mar 2026

Hailey

Location

6/10

Pleasant

13 Mar 2026

Nicholas

Big stain on the carpet , sink was cracked in several places . No plug near the bed to charge phone , to boil the kettle I had to balance the kettle on the window cill board . Room needs attention

Self

4/10

Poor

12 Mar 2026

Susan

Sadly our room was very disappointing. Mould and dust around windows, mould in bathroom and drain in shower blocked so only able to have extremely quick shower to avoid flooding bathroom. Staff at reception were apologetic however for amount paid would expect more from this hotel chain.

Family

6/10

Pleasant

12 Mar 2026

Karen

Room was not the cleanest. Drink stains down the wall.

Partner

2/10

Poor

08 Mar 2026

Sarah

The room, 314, was in a terrible state. Raw plugs were still exposed in the bathroom and main room walls. The net curtains were discolored at the base, The furniture and shower were tired and somewhat tatty. The position of the wall mounted TV reveled the room was not really fit for purpose as a hotel room.

Partner

2/10

Poor

05 Mar 2026

Kevin

Awful health hazard and they catch and kill pigeons in the bird netting then let them rot and decay outside room windows. The hotel needs shutting down

Self

8/10

Excellent

01 Mar 2026

Helen

Our bathroom could do.with a deep.clean and unfortunately there were other people in nearby rooms smoking out of the window (including weed) and the smell reached our window

Partner

8/10

Excellent

27 Feb 2026

Jenna

Very friendly welcome. Room very spacious. As others have mentioned the furnishings are looking a little tired in places but I think that this is reflected in the price. Good value stay in a great location.

Self

6/10

Pleasant

26 Feb 2026

Ling

Room 217 and bathroom could do with a refresh, replace the current wardrobe with a sliding doors one.
Staff were polite on arrival.

8/10

Excellent

19 Feb 2026

Martin

Good central location, nice breakfast and staff

Self

10/10

Exceptional

10 Feb 2026

Nazia

The staff were amazing at the hotel, especially Darren who checked us in. The rooms decor is a little old fashioned however beds were comfy & the room was good size.

Leisure Friends

4/10

Poor

09 Feb 2026

Natalie

A very sad and neglected hotel overall. Not worth the money at all. Our ensure was particularly poor with a tap hanging off the sink, and a shower that was complete unfit for purpose.

10/10

Exceptional

07 Feb 2026

Zoe

Clean room, really friendly and helpful staff. The hotel is in a perfect location for events at the motorpoint arena only a five minute walk, I will be staying for my next event there.

Friends_and_family Family

8/10

Excellent

05 Feb 2026

Rebecca

We booked a suite and the room was great. Beautiful bathroom with roll top bath! It was clean and comfortable with a large bed and plenty of tea / coffee etc. Lovely touch with a can of diet coke each and water in the fridge for us.

Breakfast was OK. Unf options - y hat my

6/10

Pleasant

24 Jan 2026

Simon

The staff were really friendly and gave a very warm welcome. However, the hotel itself is looking rather tired. My room felt a bit 'lived in' and dated. Unfortunatelwon't be returning

Self

10/10

Exceptional

21 Jan 2026

Lee

All good

6/10

Pleasant

19 Jan 2026

Lindsey

Room not ready on arrival, even though it was almost 4pm. Complimentary drink given.
Hotel just a bit tired and worn, everything creaked which meant you heard everyone else moving about.

Friends_and_family Family

6/10

Pleasant

16 Jan 2026

David

Room was at an angle making it a bit disorientating.

Partner

2/10

Poor

01 Jan 2026

Paulo

Staff on check in was rude, safe didn’t work, mirror in bathroom was dangerous, ac unit hanging off wall, room unclean, not worth the money.

The lad on the night shift was the only positive asset to the hotel

2/10

Poor

23 Dec 2025

Russell

Mouldy pizzas left in room

Leisure Partner

8/10

Excellent

22 Dec 2025

Martin

The room had what was required, was a bit small, only a bed to sleep in after all, staff were really polite & catered for all needs, great stay!

Leisure Partner

10/10

Exceptional

22 Dec 2025

ANANDARUP

Super location
Clean room and clean hotel overall
Charming Staff

Business

6/10

Pleasant

21 Dec 2025

Linda

All staff were fantastic. Very polite and welcoming. Booked a privileged room , bed really comfy and room clean. Bathroom needed updating, toilet didn't flush properly and hardly any power in the shower. Enjoyed breakfast, not much choice on cereal but fresh pastries and fried breakfast was nice.

Partner

8/10

Excellent

20 Dec 2025

Brian

Breakfast was tasty wasn’t very fresh, eggs and bacon dried out. No milk jugs available for tea and coffee. No butter out. Staff were very friendly and helpful but could have been more efficient

Partner

10/10

Exceptional

19 Dec 2025

ROBERT

Lovely staff. Very clean. Great breakfast 😊

Leisure Family

10/10

Exceptional

14 Dec 2025

Maria

Nice spacious room & bathroom, staff nice

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Jeremy

Friendly staff, excellent and clean room, good breakfast.

Self

4/10

Poor

09 Dec 2025

Norman

Room extremely small, obviously I didn't realise how pokey 18 sq m is. TV did not work properly, no BBC or ITV1. Extractor fan in bathroom not working. Towel storage rack hanging off wall. Very expensive for what we got. On a plus the breakfast was excellent and friendly staff.

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Peter

It was ok

8/10

Excellent

05 Dec 2025

Ian

Obviously not a new building but comfy clean and good location

Leisure Partner

8/10

Excellent

05 Dec 2025

tracey

Room was ok, bedding clean. Disappointed with luke warm breakfast, we went down just after 7, so not late and it looked like it was left overs.

Leisure Partner

6/10

Pleasant

01 Dec 2025

Ian

Room was shabby and dated. Breakfast was limited arriving at 09.30.

Partner

10/10

Exceptional

30 Nov 2025

Zoe

My room was a little dated with some cosmetic issues but it was comfortable, clean and warm. Darren on the front desk is very helpful and friendly.

Self

10/10

Exceptional

22 Nov 2025

Christine

Great location, clean room, fun decor, eclectic. Staff were friendly. I’d just like to recommend a tv guide to the channels. Something printed in the room. BBC was unexpectedly after the adult channels, high up on the listings, difficult to find.

Friends_and_family Family

8/10

Excellent

22 Nov 2025

Joanne

Staff at front desk very pleasant. It was late at night and I had only just booked having arrived at a different hotel to find the room had not been cleaned prior to my stay. The room was very small but adequate. Bathroom was good and everywhere was very clean and well appointed. I was given a complimentary breakfast which was very nice

Business

10/10

Exceptional

18 Nov 2025

phoebe

The staff were absolutely incredible and the room was in perfect condition

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Sarah

Fabulous comfy bed . Excellent friendly staff . Hotel good position for gig we were going to . Quirky interesting hotel but in need of a little tlc

Partner

10/10

Exceptional

16 Nov 2025

Katie

Clean comfortable warm and great location,

Leisure Partner

10/10

Exceptional

15 Nov 2025

Lucy Anne

The room could be cleaner but the king bed suite in room 503 was visually stunning!

6/10

Pleasant

15 Nov 2025

Sam

Room was nice but quite old and the tap was absolutely scoulding and literally trickled constantly we couldn’t turn it off or on to a proper amount either 🙈

Leisure Partner

10/10

Exceptional

14 Nov 2025

Davina

Very comfortable and clean, a great stay.

Self

6/10

Pleasant

12 Nov 2025

Lee

Peopl

10/10

Exceptional

09 Nov 2025

Bryan

Hotel was perfectly placed. Friendly helpful staff. Room was excellent. Didn’t have breakfast but smelt good

Friends_and_family Friends

8/10

Excellent

08 Nov 2025

Bryan

Disappointed that there was no food option other than breakfast, then just pizzas. Toilet seat very wobbly. Room clean, good size, air con very effective, staff friendly.

Partner

6/10

Pleasant

08 Nov 2025

Peter

The excellent handyman fixed all the problems with the room. Luckily I bumped into him coming out the lift. Afternoon reception was ineffective.

Business

2/10

Poor

07 Nov 2025

Jason

Room was not big enough for 2. Only one chair available, which was filthy. Room not serviced for a staying guest. Dirty cups, glasses. Mould on the bathroom ceiling. Thick dust on the bathroom window ledge. Mirror light not working. Shower was far too small for one person, and I’m not big. Main window curtain was held up by Velcro and couldn’t be opened except by ripping it down. Says there would be a tea/coffee maker available, including a kettle, but no maker. Reception staff on both evenings were lovely and helpful and got us clean cups and tea, coffee and milk as none had been replaced. On checkout, reception did not ask about our stay. Hence we never said anything.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Brodie

Hotel spotlessly clean and beautifully decorated. Coffee machine with pods, fridge with diet and normal coca cola and water was a nice touch. The 24 hour pizza was also good Staff were friendly and professional. The location also brilliant.

Partner

10/10

Exceptional

03 Nov 2025

Louisa

Friendly staff, comfy bed, tasty breakfast and overall a clean, stylish hotel

Partner

10/10

Exceptional

01 Nov 2025

Antony

Lovely hotel, great location within walking distance of the arena.
I left some items behind and the staff were very helpful and got my stuff back to me promptly.

Leisure Self

8/10

Excellent

29 Oct 2025

CARL

Room a bit on small side and could only access double bed from 1 side

Partner

8/10

Excellent

22 Oct 2025

Raymond

Good base for central Nottingham

A one night stay to visit Motorpoint Arena. Hotel was a good centre for this and for exploring the centre of Nottingham. Our room was comfortable but as it's an old hotel the room above had very creaky floorboards. The closest parking is on a very tight multi-storey car park.

Partner

6/10

Pleasant

19 Oct 2025

Paul

Small dated room but bed was comfy. No sockets near the bed. Light by bed didn’t work but reception fixed it. Shaving light not working. Good aircon.

Self

8/10

Excellent

19 Oct 2025

Danny

City centre location. A little tired but not bad.

Business

6/10

Pleasant

13 Oct 2025

Sharon

The room was small but ok,bed was comfortable, could do with a slip mat in shower or grab handles,toilet seat to small for toilet.My daughter closed the curtains they were rather dirty with stains on,but to be fair was out and about so only slept in the bed, not in room all the time did the job.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

James

Very well placed in city centre,staff were very friendly and helpful, room was very nice and clean,if ever going to Nottingham again would definitely look to stay there again.

Partner

8/10

Excellent

08 Oct 2025

Jason

Great

All good clean and friendly hotel situated in the heart of the city. Wake up with fabulous breakfast tea and coffee etc. Shower isn't fun experience luke warm amd slow presure .

Self

8/10

Excellent

05 Oct 2025

Luke

The hotel was lovely and good to say how old it was. Good location for getting to everything in Nottingham. Only gripe was that on day of leaving the boiler broke so there was no hot water

Leisure Partner

10/10

Exceptional

02 Oct 2025

Jennifer

Super location - with very helpful staff who sorted out the minor issues we had immediately.

Friends_and_family Friends

4/10

Poor

30 Sep 2025

Clare

Shower didn't drain, toilet didn't flush properly, blind was broken, sink plug would get stuck, shower temperature was all over the show, ended up getting scolded a few times.

Partner